HDFC Bank

Group Company: HDFC Bank Limited Designation: Merchant Services-ME Sales Officer - SO Office Location: Korba Korba (Branch) Position description: Merchant Services-ME Sales Officer - SO Primary Responsibilities: To achieve Merchant Acquiring product & Cross-sell targets as defined by management month on month.To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the Branch Customer base (HNW/Non-HNW) / Open Market.Visiting the Allocated Branch on daily basis and meet the Branch staff for Lead generation.Sales Officer will work on the existing base of Self-employed customers having banking relationship to offer Merchant Acquiring Solution.Sales Officer needs to source Competition Merchants along with their complete banking relationship.Sales Officer will be responsible for ensuring engagement & Visitation of all portfolio merchants assigned. Sales Officer will also be responsible for Activating these Merchants, Increase the Volume share and generating Cross Sell leads during these interactions.Sales Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc.Sales Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time. Sales Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only. Visit the customer’s premises to pick up documents as per policy requirement and Login the file (submission of file / application to CPA or SM, ADM, RM, PB in the branch).Sales Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to. Additional Responsibilities: Cross Sell - CC , CASA , Asset, TPP, etc. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Required Training/s: Basic product and process training Required work experience Industry: Banking preferred - but not a constraint Role: Years of experience: 0 to 3 Key Performance Indicators: Sales Profile Required Competencies: Flair for sales and go getter attitude, Good Communication skills,  tech savvy Required Knowledge: Basic comupter and mobile applications knowledge. Required Skills: Good communication and interpersonal skills, Time management, disciplined sales approach Required abilities Physical: Sales call and field visits.. Other: Work Environment Details: Specific requirements Travel: Local travel for customer meetings Vehicle: Preferred(At least two wheeler) Work Permit: Other details Pay Rate: As per industry norms and labour laws Contract Types: Permanent Time Constraints: None Compliance Related: As per Bank`s laid down policies Union Affiliation: N/A Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: RA Tractor Finance- Sales Officer Position description: Managing the Tractor Loans Business & dealers in the area assigned to increase business through open market, refinance, repurchase & branch channel. Primary Responsibilities: JR 1:Achieve the given budgets every month from assigned area and dealersActivating all dealers by way of doing business every monthJR 2:Personally, meeting all branch managers to increase branch no every month as well get good support from respective branches Achieving assigned market share % with every brands and dealers. JR 3:Individually managing RC/PDD as well delinquency under control every month Focusing on all Channels like Open Market, used tractor, Top UP, Rural verticalJR 4:Achieving all cross-sell products of secured loans towards budgets as well maintaining CP/FP penetrations Managing portfolio of his location as well managing 100% direct agri in his areaJR 5:Increasing whole sale business by personally monitoring TA, CC&BG, CF business in assigned location. Maintaining relationships with all Cross functional team as well follow up of ethics, systems, process as per bank normsJR 6:Focusing First EMI cases for 100% resolution and supporting to solve any dealer issues in market Attending every day Branch huddle meetings with allocated branches to develop tractor loans product Additional Responsibilities: Any other task assigned by seniors from time to time. Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Required work experience Industry: BFSI/Tractor/Manufacturer Role: Fresher/Sales Years of experience: 2 to 3 Required Skills: Achieve the Tractor Loans assigned Budgets Other: Reporting Designation: Sales Manager Reporting Department-Sub BU: RA Tractor Finance Other details Contract Types: PERMANENT Experience Required: 0Months to 24Months

Group Company: HDFC Bank Limited Designation: Govt.& Institutional Business-Sales Officer Position description: Sourcing new Government Institutional Accounts and ensuring the list of all the GIB segments in the specified territory is available with him for generating and converting leads Primary Responsibilities: Sourcing of GIB Business-Scoping open market for sourcing new Government, Institutional Accounts and TD accounts, key decision makers Individual accounts, Vendors accounts, beneficiary accounts.Awareness about various opportunities like Education, Govt deptts, Healthcare, Religious, NGO's etc across GIB segments in the specified territory for generating and converting leads.Make cold calls and appointment-based calls to every potential department / institution; analyze the requirements, understand their business needs and provide customized solutions to fulfill all their immediate and long-term requirements.Follow up regularly with the potential customers for conversion of business and also take seniors on calls whenever required. Product and Process KnowledgeBe updated with the entire KYC documentation required for acquiring Government, Institutional and FCRA accounts. Undertake adequate field training with the Area Heads; be updated on the KYC documentation and products offered to GIB customersAccount activation and Balance built up Connect with customers to ensure all accounts opened in previous month are activate by Customer induced transactions.Regularly track the inactive accounts and follow up with the respective actionable customers for funding and activate those accountsMonitor Balance build ups in the accounts sourced in previous months. Cross Sell Products and Solutions. Cross Sell Products and Solutions. Ensure that accounts build balances by crossselling other product offerings like Salary Accounts,myApps,CMS,PaymentGateway,ENet,Kiosks etc. with the help of the Area Heads & respective product teamsCross sell Credit cards, Retails Assets and other products of the Banks.Productivity Adhere to and meet the productivity norms as defined by the management w.r.t. acquisition and value build up. Additional Responsibilities: Understand the catchments details of the various branches in the specified region, Assist branches to convert leads generated by them, Make joint calls with the RMs / PBs / BMs from branches Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Academic score: 50% + Required work experience Industry: BFSI Role: Government, Institutional (TASC) or Liabilities acquisition. Years of experience: 1 to 3 Required Skills: Honesty & integrityGo getter attitudeHard & smart workingAbility to convince & influenceGood communication skill Other: Reporting Designation: Area Head (GIB)Reporting Department-Sub BU: GIB Specific requirements Travel: Customer Visits Other details Contract Types: PERMANENT Experience Required: 12Months to 36Months

Group Company: HDFC Bank Limited Designation: Credit Cards-Credit Cards Sales- Sales Officer-Branch Office Location: Supaul Supaul (Branch) Position description: Credit Cards-Credit Cards Sales- Sales Officer- Branch Primary Responsibilities: Credit card sales, VYMO calling and conversion on various databases, Cross-sell of income products i.e. Term loans, CASA, General Insurance etcCross-sell of portfolio parameters i.e. SmartPay, PayZapp, Addon, LE/UPG etc, card activation, Branch CRM updation. Additional Responsibilities: Branch relationship, Customer service, x sell of other retail asset pdts and casa. Follow necessary sourcing guidelines as per compliance directives Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Any Required Training/s: Basic product and process training Required work experience Industry: Banking preferred - but not a constraint Role: Any Years of experience: 0 to 3 Key Performance Indicators: Sales Profile Required Competencies: Flair for sales and go getter attitude, Good Communication skills Required Knowledge: Basic comupter and mobile applications knowledge. Required Skills: Good communication and interpersonal skills, Time management, disciplined sales approach Required abilities Physical: Sales call and field visits. Other: Work Environment Details: Specific requirements Travel: Local travel for customer meetings Vehicle: Preferred(At least two wheeler) Work Permit: NA Other details Pay Rate: As per industry norms and labour laws Contract Types: Permanent Time Constraints: None Compliance Related: As per Bank`s laid down policies Union Affiliation: NA Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: Merchant Services-ME Sales Officer - SO Office Location: Piduguralla Piduguralla (Branch) Position description: Merchant Services-ME Sales Officer - SO Primary Responsibilities: To achieve Merchant Acquiring product & Cross-sell targets as defined by management month on month.To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the Branch Customer base (HNW/Non-HNW) / Open Market.Visiting the Allocated Branch on daily basis and meet the Branch staff for Lead generation.Sales Officer will work on the existing base of Self-employed customers having banking relationship to offer Merchant Acquiring Solution.Sales Officer needs to source Competition Merchants along with their complete banking relationship.Sales Officer will be responsible for ensuring engagement & Visitation of all portfolio merchants assigned. Sales Officer will also be responsible for Activating these Merchants, Increase the Volume share and generating Cross Sell leads during these interactions.Sales Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc.Sales Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time. Sales Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only. Visit the customer’s premises to pick up documents as per policy requirement and Login the file (submission of file / application to CPA or SM, ADM, RM, PB in the branch).Sales Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to. Additional Responsibilities: Cross Sell - CC , CASA , Asset, TPP, etc. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Required Training/s: Basic product and process training Required work experience Industry: Banking preferred - but not a constraint Role: Years of experience: 0 to 3 Key Performance Indicators: Sales Profile Required Competencies: Flair for sales and go getter attitude, Good Communication skills,  tech savvy Required Knowledge: Basic comupter and mobile applications knowledge. Required Skills: Good communication and interpersonal skills, Time management, disciplined sales approach Required abilities Physical: Sales call and field visits.. Other: Work Environment Details: Specific requirements Travel: Local travel for customer meetings Vehicle: Preferred(At least two wheeler) Work Permit: Other details Pay Rate: As per industry norms and labour laws Contract Types: Permanent Time Constraints: None Compliance Related: As per Bank`s laid down policies Union Affiliation: N/A Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: Operations - Officer - CLEARING Office Location: JAGDISHPUR - UTTAR PRADESH Jagdishpur (Branch) Position description: Operations - Officer - CLEARING Primary Responsibilities: To do the data entry/inputting/capturing of the negotiable instruments/deposit details into the systems/applications (, Core system & Allied applications) and generation of reports as may be required To perform call back related activities, verification of reports with deposit/challan/instruments/electronic data for correctness of entriesFilling and maintenance of records along with supporting statements and vouchers.Filling of the requisite negotiable instruments along with supporting statements and vouchers.Processing and dispatching of return unpaid instruments to the customer/depositing branches. Additional Responsibilities: Sorting and stamping of negotiable instruments. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Required Training/s: Required work experience Industry: Banking preferred - but not a constraint Role: Operations Years of experience: 0 to 2 Key Performance Indicators: Compliance orientation Required Competencies: Required Knowledge: Good in excel and MS office Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: NA Vehicle: NA Work Permit: Other details Pay Rate: Contract Types: Permanent Time Constraints: Compliance Related: Union Affiliation: Experience Required: 0Months to 24Months

Group Company: HDFC Bank Limited Designation: Business Enhancement Unit-Tele Sales Officer Position description: Responsible for sales closure through Tele calling and leads generated of all asset & liability products by Internal & External lead channels. Primary Responsibilities: Process Management:Follow the process & adhere to the guidelines of the Channel. Code of Conduct and other compliances to be followed strictly as downloaded during trainings and at regular team meetings. Adhering to the required system login & Dialer hygiene parameters (TOS / Wrap / Talk time) for the day / month. Maintain Call & business Productivity.Ensure adherence to Call information management guidelines to eliminate / minimize customer complaints related to misinformation / misrepresentation.Adhere to the business performance in terms of call coverage, database and lead management, appointments fixed, business in hand, logins, disbursements, hygiene parameters -complaints and sourcing mixTarget v/s Achievement: The prime KRA is to meet the business targets set for the Month / Year and maintain productivity benchmarks. identify the right product for customers and ensure sales closure.Quality Management: Understanding the exact customer’s needs & selling the right product to the customer. Effective interaction / communication to be done with customer. Ensure proper tagging & dispositions of leads & database called on Dialer systems.Tele Sales Officer to work on the feedback shared by the supervisor / training & quality manager on the quality of appointment fixed & communication with customer’s.Cross sell different banks products to the customer as per the requirement.Ensure adherence to the processes laid down for call management, lead management, database management and customer management. Attend the Product, soft skills, process training programs and refreshers through SCC & product teams. Additional Responsibilities: Any other task assigned by seniors from time to time. Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Required work experience Industry: BFSI Role: Fresher/Sales Years of experience: 0 to 1 Required Competencies:  Sales and Influencing Skills Banking Product & Process Knowledge Communication Knowledge of Competition & Current trends in financial Industry. Other: Reporting Designation: Sales ManagerReporting Department-Sub BU: Business Enhancement Unit Other details Contract Types: PERMANENT Experience Required: 0Months to 12Months

Group Company: HDFC Bank Limited Designation: Virtual Sales - Sales Officer (124_1394_100067) Office Location: Gillanders House Kolkata (Branch) Position description:   To achieve assigned Unit / value/ Income across product lines  1         RM is responsible to achieve monthly unit and value targets assigned across product line. 2         RM is responsible to educate customer on product lines and provide right product to right customer 3         To achieve month on month productivity on the allocated product line. 4         Contribute to the overall channel achievement. Customer communication  1.       Contact non managed customers of the bank and offer bouquet of products Using calling scripts  2.       Ask probing and leading questions to engage and understand customer requirements 3.       Ensure product features & benefits are explained to the customer while onboarding customers  4.       Ensure multi products are pitched to increase customer product holding in the bank. Qualitative: Call Quality/Count of calls/Time on system/ Quality of sales 1         Effective interaction or communication with the customer and capture correct customer dispositions 2         Work on the feedback shared with by the supervisor /unit manager/training manager on the quality of Call experience. 3         Ensure Time on system as per KPI defined  4         Ensure Minimum RPC to be maintained on daily / Monthly basis  Digital Product Penetration 1         Educate the customer on the digital products of the Bank.·         2        Show the value and convenience in usage of the digital products. 3          Increase digital penetration within the non-managed customer base of the Bank. 4        Push digital penetration in the contacted customer.           Audit and compliance  1.       TSE is required to adhere to all laid down guidelines for Calling  2.       Ensure all tele calling and product regulatory compliance are adhered 3.       Adhering to all product guideline  4.       All guidelines on floor discipline, dialer hygiene parameters. Primary Responsibilities: The incumbent is responsible to represent the Bank and present the bouquet of eligible products to the non-managed customer of the Bank. Educate the customer on the digital products of the Bank. RM is trained to identify the right product for the customer and explain the features and benefits of the product and selling the same for required revenue generation Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Institution tier: Required Certification/s: ·         IRDA Certification Required Training/s: Required work experience Industry: Exposure to banking preferable Role: Years of experience: 1 to 3 Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Sales and Influencing SkillsBanking Product & Process KnowledgePlanning and Organizing SkillsCommunicationKnowledge of Competition & Current trends in financial Industry. Required abilities Physical: Other: Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below) Customers Line supervisors         Quality & Training Team Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation: Experience Required: 12Months to 36Months

Group Company: HDFC Bank Limited Designation: Retail Branch Banking-Current Account Sales Officer  Position description: Outbound Sales Resource responsible for sourcing business from the market and responsible for fulfilling of leads of Branch Staff Primary Responsibilities: Outbound Sales Sourcing :Quality new acquisition on CASA for Resident/Non- Resident accounts through Catchment Working, Cold Calls, Referrals, Working on the internal databasesStrive to get Values in the Accounts Opened by SelfMeet the defined productivity norms for Self Sourcing Adherence of KYC/AML in true spirit while acquisition of new accountsFulfillment of Leads : Help to fulfill the CASA leads generated by other verticals Adherence to the laid down TAT guidelines so as to meet the commitment made to customersCross-Sales:Generate cross sales of key products like FD RD/Auto Loans/Personal Loans/Business Loans/ Consumer Durables etcBusiness Hygiene: Welcome Kit Management by not keeping any kit in custody without recording at branchRight Sourcing of CustomersValue Enhancement by Regular Contact with CustomersContribute to the cause of the Branch Additional Responsibilities: Take Part in conducting Pormotional activities for souricng Current Acocunt in and around the Branch Catchment Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Required work experience Industry: BFSI Role: Fresher/Sales Years of experience: 0 to 1 Required Skills: Sales SkillsIntend to work in the Open MarketsGood Communication SkillsStaff with IRDA / AMFI certification will be preferable (Not Mandatory) Other: Reporting Designation: Sr. BSM/ BSM     OR    BM/PBA/BOM (where BSM is not mapped)Reporting Department-Sub BU: Branch Banking Other details Contract Types: PERMANENT Experience Required: 36Months to 60Months

Group Company: HDFC Bank Limited Designation: Retail Branch Banking-Branch Sales Officer Position description: Outbound Sales Resource responsible for sourcing business from the market Responsible for fulfilling of leads of Branch Staff and Other VerticalsAdhere to the KYC and AML guidelines of the Bank for Account Opening  Primary Responsibilities: Outbound Sales Sourcing:Quality new acquisition on CASA for Resident/ Non-Resident accounts through Catchment Working, Cold Calls, Referrals, Working on the internal databasesStrive to get Values in the Accounts Opened by SelfMeet the defined productivity norms for Self Sourcing Adherence of KYC/AML in true spirit while acquisition of new accountsFulfillment of Leads: Help to fulfill the CASA leads generated by other verticals Adherence to the laid down TAT guidelines so as to meet the commitment made to customersCross-Sales: Generate cross sales of key products like FD RD/Auto Loans/Personal Loans/Business Loans/ Consumer Durables etcBusiness Hygiene:Welcome Kit Management by not keeping any kit in custody without recording at branchRight Sourcing of CustomersValue Enhancement by Regular Contact with CustomersContribute to the cause of the Branch Additional Responsibilities: Managing VLEs mapped to Branches Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Required work experience Industry: BFSI Role: Fresher/Sales Years of experience: 0 to 1 Required Skills: Sales SkillsIntend to work in the Open MarketsGood Communication SkillsStaff with IRDA / AMFI certification will be preferable (Not Mandatory) Other: Reporting Designation: Sr. BSM/ BSM     OR    BM/PBA/BOM (where BSM is not mapped)Reporting Department-Sub BU: Branch Banking Specific requirements Travel: Customer Visits Vehicle: 2 wheeler preferred Other details Contract Types: PERMANENT Experience Required: 36Months to 60Months

Group Company: HDFC Bank Limited Designation: SL Initiative-FLCC Officer Position description: FLCC Officer provides awareness through Financial Literacy & Credit Counseling Programs. Primary Responsibilities: Area/Village Survey - Undertake survey & identify areas – villages / wards having potential for formation of SHGs/JLG.Create baseline information about the group & individual members.Financial Literacy - Conducting Financial literacy on expenditure management, savings, borrowing for enterprise activity and insurance.Business Drive - Tracking file movement from sourcing till disbursement.Pitching cross sell products to customers during FLCC and branch visitDriving business in terms of coordinating with other verticals such as OPS,CPU,WBO for completion of loginsCollection Drive - Calling customers for recovery follow-up and assiting RM in terms of achieving branch OTR%Branch Complaince - Mainitaining customer records and FLCC register to adhere audit compliance Additional Responsibilities: Productivity:40 files FLCC per monthMaintain good OTR% of branchMobile number accuracy of new disbursement groups Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Academic score: 50% + Required work experience Industry: BFSI Role: Fresher/Sales Years of experience: 1 to 2 Required Competencies: Honesty & integrityInter personal skillTime / Team  Management Good communication skillGo getter attitudeExcellent hold on MS Office and MS Access (Preferable) Required Knowledge: Work experience in the profile Required Skills: Graduate and above Other: Reporting Designation: Collection Manager – SLIReporting Department-Sub BU: SL Initiative Sales Work Environment Details: Specific requirements Travel: Customer Visits Other details Contract Types: PERMANENT Experience Required: 12Months to 36Months

Group Company: HDFC Bank Limited Designation: Retail Branch Banking-Branch Sales Officer Position description: Outbound Sales Resource responsible for sourcing business from the market Responsible for fulfilling of leads of Branch Staff and Other VerticalsAdhere to the KYC and AML guidelines of the Bank for Account Opening  Primary Responsibilities: Outbound Sales Sourcing:Quality new acquisition on CASA for Resident/ Non-Resident accounts through Catchment Working, Cold Calls, Referrals, Working on the internal databasesStrive to get Values in the Accounts Opened by SelfMeet the defined productivity norms for Self Sourcing Adherence of KYC/AML in true spirit while acquisition of new accountsFulfillment of Leads: Help to fulfill the CASA leads generated by other verticals Adherence to the laid down TAT guidelines so as to meet the commitment made to customersCross-Sales: Generate cross sales of key products like FD RD/Auto Loans/Personal Loans/Business Loans/ Consumer Durables etcBusiness Hygiene:Welcome Kit Management by not keeping any kit in custody without recording at branchRight Sourcing of CustomersValue Enhancement by Regular Contact with CustomersContribute to the cause of the Branch Additional Responsibilities: Managing VLEs mapped to Branches Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Required work experience Industry: BFSI Role: Fresher/Sales Years of experience: 0 to 1 Required Skills: Sales SkillsIntend to work in the Open MarketsGood Communication SkillsStaff with IRDA / AMFI certification will be preferable (Not Mandatory) Other: Reporting Designation: Sr. BSM/ BSM     OR    BM/PBA/BOM (where BSM is not mapped)Reporting Department-Sub BU: Branch Banking Specific requirements Travel: Customer Visits Vehicle: 2 wheeler preferred Other details Contract Types: PERMANENT Experience Required: 36Months to 60Months

Group Company: HDFC Bank Limited Designation: Retail Agri-Dairy-Sales Officer Office Location: Gargoti Gargoti (Branch) Position description: Support Business team through various data analysis, telecalling etc. Primary Responsibilities: Co-ordinate and follow up with team for data collationPerform analysis of data and publishing MIS as per the set frequency ( Daily, Weekly, Monthly )Maintain and store data files and documents as per the required formatRespond to queries pertaining to their MISCo-ordinate for Administrative Activities of the UnitHelping the unit in all the Adhoc activities assigned by seniors from time to time.Make Reports, Dashboard and Powerpoint Presentation for the UnitTellecalling internal or external stakeholders for various feedback and reporting to seniors Additional Responsibilities: Any other task assigned by seniors from time to time. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Financial Services/ Agri input etc Role: MIS & data Executive Years of experience: 0 to 3 Key Performance Indicators: Required Competencies: • Good Team spirit • Time / Team Management  • Proficient in local language • Proactive & focused approach Required Knowledge: • Good in excel and MS office Required Skills: • Data Management  • Persuasion Skills Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation: Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: Merchant Services-ME Sales Officer - SO Office Location: Dholka Dholka (Branch) Position description: Merchant Services-ME Sales Officer - SO Primary Responsibilities: To achieve Merchant Acquiring product & Cross-sell targets as defined by management month on month.To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the Branch Customer base (HNW/Non-HNW) / Open Market.Visiting the Allocated Branch on daily basis and meet the Branch staff for Lead generation.Sales Officer will work on the existing base of Self-employed customers having banking relationship to offer Merchant Acquiring Solution.Sales Officer needs to source Competition Merchants along with their complete banking relationship.Sales Officer will be responsible for ensuring engagement & Visitation of all portfolio merchants assigned. Sales Officer will also be responsible for Activating these Merchants, Increase the Volume share and generating Cross Sell leads during these interactions.Sales Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc.Sales Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time. Sales Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only. Visit the customer’s premises to pick up documents as per policy requirement and Login the file (submission of file / application to CPA or SM, ADM, RM, PB in the branch).Sales Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to. Additional Responsibilities: Cross Sell - CC , CASA , Asset, TPP, etc. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Required Training/s: Basic product and process training Required work experience Industry: Banking preferred - but not a constraint Role: Years of experience: 0 to 3 Key Performance Indicators: Sales Profile Required Competencies: Flair for sales and go getter attitude, Good Communication skills,  tech savvy Required Knowledge: Basic comupter and mobile applications knowledge. Required Skills: Good communication and interpersonal skills, Time management, disciplined sales approach Required abilities Physical: Sales call and field visits.. Other: Work Environment Details: Specific requirements Travel: Local travel for customer meetings Vehicle: Preferred(At least two wheeler) Work Permit: Other details Pay Rate: As per industry norms and labour laws Contract Types: Permanent Time Constraints: None Compliance Related: As per Bank`s laid down policies Union Affiliation: N/A Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: SL Initiative-Credit Officer Office Location: Salepur Salepur (Branch) Position description: Providing support to branch profitability by Client acquisition, financial Literacy, account opening & credit scrutiny. Primary Responsibilities: Daily field visit to Customer (groups) to conduct Borrower Eligibility Test (BET) to check. Update BET details / findings in BET tool, this also includes; Appraise credit manager / RM of any ring leaders, dummy customers and possible fraud events identified during field activities for necessary action.Physical File Verification with system / Mobile APP - Cross checking of entry done in system with application form details of each member via KYC detail, family details, existing loan details&activityEntering visit details on a day to day basis in SLI Officer Monitoring System/or any other system/ Mobile APP. Additional Responsibilities: Load Sharing of other locations for conducting BET in time of high volumes or any other reasons as per instructions of Credit Manager.Cross Verification of certain track from different MFIs on case to case basis.Accompanying Credit Manager for post disbursement visits, if requiredAdvance planning with business team on groups to be visited per week.Feedback to Credit Manager about geography, negative area, com competition presencepetition presence, customer quality, market trends in terms of launch of new products by customer quality, market trends in terms of launch of new products by competitors, change in their sourcing / appraisal process etc.Other activities such as post approvals visits, recovery visits along with sales Officer, preparation of MIS or any other as informed time to time. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Field specialization: Degree: Academic score: Pass Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: BFSI/Insurance Role: Fresher/Sales Years of experience: 0 to 1 Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: 1. Honesty & integrity 2. Hard & smart working 3. Go getter attitude 4. Ability to convince & influence 5. Good observation skills 6. Communication & inter-personal skills Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: PERMANENT Time Constraints: Compliance Related: Union Affiliation: Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: Credit Cards-Credit Cards Sales- Sales Officer-Branch Office Location: Kishan Pura Baddi (Branch) Position description: Credit Cards-Credit Cards Sales- Sales Officer- Branch Primary Responsibilities: Credit card sales, VYMO calling and conversion on various databases, Cross-sell of income products i.e. Term loans, CASA, General Insurance etcCross-sell of portfolio parameters i.e. SmartPay, PayZapp, Addon, LE/UPG etc, card activation, Branch CRM updation. Additional Responsibilities: Branch relationship, Customer service, x sell of other retail asset pdts and casa. Follow necessary sourcing guidelines as per compliance directives Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Any Required Training/s: Basic product and process training Required work experience Industry: Banking preferred - but not a constraint Role: Any Years of experience: 0 to 3 Key Performance Indicators: Sales Profile Required Competencies: Flair for sales and go getter attitude, Good Communication skills Required Knowledge: Basic comupter and mobile applications knowledge. Required Skills: Good communication and interpersonal skills, Time management, disciplined sales approach Required abilities Physical: Sales call and field visits. Other: Work Environment Details: Specific requirements Travel: Local travel for customer meetings Vehicle: Preferred(At least two wheeler) Work Permit: NA Other details Pay Rate: As per industry norms and labour laws Contract Types: Permanent Time Constraints: None Compliance Related: As per Bank`s laid down policies Union Affiliation: NA Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: RA PL & BL - Emerging-Sales Officer-BL Office Location: Ratnagiri Ratnagiri (Branch) Position description: RA PL & BL - Emerging-Sales Officer-BL Primary Responsibilities: To source Business from the Branch Customer base / Open Market.Visiting the Allocated Branch on a daily basis and meet the Branch staff for the Lead generation and update the Lead tracker Register on a daily basis. The Sales Officer will work very closely with the Team Leader / Sales Manager / Branch Staff including RM's of the Branch.Business development through activities like leaflet distribution, activities in societies and industrial areas, canopy activity, ATM activities, etc. Responsible for conducting Events/Displays. Ensure all documents are checked in Originals, including KYC, ensure OSV on checking the originals only. Responsible for collecting the Post disbursement documents. Additional Responsibilities: Submission of Daily Sales report.Cross sell Bank Products other than core business. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Required Training/s: Required work experience Industry: Banking preferred - but not a constraint Role: Sales Years of experience: 1 to 3 Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Good Communication skills, Selling Skills, Customer Orientation, Relationship building  Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: N/A Vehicle: N/A Work Permit: Other details Pay Rate: Contract Types: Permanent Time Constraints: Compliance Related: Union Affiliation: Experience Required: 12Months to 36Months

Group Company: HDFC Bank Limited Designation: Credit Cards-Credit Cards Sales- Sales Officer-Branch Office Location: Hanumangarh Junction Hanumangarh (Branch) Position description: Credit Cards-Credit Cards Sales- Sales Officer- Branch Primary Responsibilities: Credit card sales, VYMO calling and conversion on various databases, Cross-sell of income products i.e. Term loans, CASA, General Insurance etcCross-sell of portfolio parameters i.e. SmartPay, PayZapp, Addon, LE/UPG etc, card activation, Branch CRM updation. Additional Responsibilities: Branch relationship, Customer service, x sell of other retail asset pdts and casa. Follow necessary sourcing guidelines as per compliance directives Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Any Required Training/s: Basic product and process training Required work experience Industry: Banking preferred - but not a constraint Role: Any Years of experience: 0 to 3 Key Performance Indicators: Sales Profile Required Competencies: Flair for sales and go getter attitude, Good Communication skills Required Knowledge: Basic comupter and mobile applications knowledge. Required Skills: Good communication and interpersonal skills, Time management, disciplined sales approach Required abilities Physical: Sales call and field visits. Other: Work Environment Details: Specific requirements Travel: Local travel for customer meetings Vehicle: Preferred(At least two wheeler) Work Permit: NA Other details Pay Rate: As per industry norms and labour laws Contract Types: Permanent Time Constraints: None Compliance Related: As per Bank`s laid down policies Union Affiliation: NA Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: Retail Branch Banking-Acquisition Sales Officer Position description: To ensure relationship management with corporate admin for lead generation & verifying authenticity of KYC documents      Primary Responsibilities: Acquisition of Salary accounts from corporate & meeting monthly productivity norm.Attending employee inductions at corporates to acquire accounts of newly joined employees.Engage the HR / Admin / Finance teams at the corporate for routine account opening requirements.SALES OFFICERs to ensure relationship management with the corporate Admin & ensure penetration of accounts.Explain and collect the appropriate documentation required for account opening as per the laid down KYC policy of the Bank for onward submission to the Branch delegated authority.Conduct Lead Generation Activities like catchment mapping, references, help-desks at corporate.To achieve the set productivity norms for salary account sourcing & cross sell. Additional Responsibilities: Pitch higher variant salary accounts to Senior employees along with managed programMeeting & follow-up with the customer regularly after his account gets opened for Early funding of the sourced account with Salary CreditCross-Selling of various Products.Preparing Daily Sales Reports having the details of all the calls made during the daySeeing the original copies of all the documents submitted by the customer for account opening processEnsuring that the customer signs being physically present in front of the SALES OFFICERReconcile insta-kits with the AM and Branch team as per Audit circular, sales officer is required to ensure that all documentation / account opening formalities are completed in his/her presenceTo verify the authenticity of the documents & identity of the customersEnsure that the photograph submitted for the ID proof is clearly visible & should match with the photo on the AODEnsure Tatkal kits are available for the inductions Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Academic score: 50% + Required work experience Industry: BFSI Role: Fresher/Sales Years of experience: 0 to 1 Required Skills: Good Team spiritInter personal skillTime / Team Management Good communication skillProactive & focused approach Other: Reporting Designation: Acquisition ManagerReporting Department-Sub BU: EBFS Specific requirements Travel: Customer Visits Other details Contract Types: PERMANENT Experience Required: 12Months to 36Months

Group Company: HDFC Bank Limited Designation: Operations - Officer - Depository Services Office Location: Bank House(Banjara Hills) Hyderabad (Branch) Position description: Operations - Officer - Depository Services Primary Responsibilities: Acceptance of Delivery Instruction Slips (DIS), Pledge Requests, Dematerialization (DRF)/ Re-materialization requests (RRF) & DIS/ Pledge requisition requests etc. after duly diligence.In-warding of the instructions/ requests received such as Delivery Instruction Slips & Pledge requests etc. as prescribed.Data entry of Delivery Instruction slips, Pledge requests, Demat requests, Closure requests etc. wherever permitted.Printing & filing of daily reports / BJR, assisting Initial checking/callback of the daily reports & adherence to process prescribed under the supervision of Bank Staff. Follow-up with customer for KYC documents, outstanding charges etc. Assist in verification/ processing of Instructions as permitted. Additional Responsibilities: Assist in verification/ processing of DRF, Closure & other requests received as permitted.Dispatch rejected DRF to client, Loose DIS photocopy to CPU, Transfer cum waiver request to CPU Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Required Training/s: Required work experience Industry: Banking preferred - but not a constraint Role: Operations Years of experience: 0 to 2 Key Performance Indicators: Compliance orientation Required Competencies: Required Knowledge: Good in excel and MS office Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: NA Vehicle: NA Work Permit: Other details Pay Rate: Contract Types: Permanent Time Constraints: Compliance Related: Union Affiliation: Experience Required: 0Months to 24Months

Group Company: HDFC Bank Limited Designation: SL Initiative-Credit Officer Office Location: Lakhanpur Lakhanpur (Branch) Position description: Providing support to branch profitability by Client acquisition, financial Literacy, account opening & credit scrutiny. Primary Responsibilities: Daily field visit to Customer (groups) to conduct Borrower Eligibility Test (BET) to check. Update BET details / findings in BET tool, this also includes; Appraise credit manager / RM of any ring leaders, dummy customers and possible fraud events identified during field activities for necessary action.Physical File Verification with system / Mobile APP - Cross checking of entry done in system with application form details of each member via KYC detail, family details, existing loan details&activityEntering visit details on a day to day basis in SLI Officer Monitoring System/or any other system/ Mobile APP. Additional Responsibilities: Load Sharing of other locations for conducting BET in time of high volumes or any other reasons as per instructions of Credit Manager.Cross Verification of certain track from different MFIs on case to case basis.Accompanying Credit Manager for post disbursement visits, if requiredAdvance planning with business team on groups to be visited per week.Feedback to Credit Manager about geography, negative area, com competition presencepetition presence, customer quality, market trends in terms of launch of new products by customer quality, market trends in terms of launch of new products by competitors, change in their sourcing / appraisal process etc.Other activities such as post approvals visits, recovery visits along with sales Officer, preparation of MIS or any other as informed time to time. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree, Master's Degree Field specialization: Degree: Academic score: Pass Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: BFSI/Insurance Role: Fresher/Sales Years of experience: 0 to 1 Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: 1. Honesty & integrity 2. Hard & smart working 3. Go getter attitude 4. Ability to convince & influence 5. Good observation skills 6. Communication & inter-personal skills Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: PERMANENT Time Constraints: Compliance Related: Union Affiliation: Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: RA PL & BL - Emerging-Sales Officer-BL Office Location: Bhiwadi Bhiwadi (Branch) Position description: RA PL & BL - Emerging-Sales Officer-BL Primary Responsibilities: To source Business from the Branch Customer base / Open Market.Visiting the Allocated Branch on a daily basis and meet the Branch staff for the Lead generation and update the Lead tracker Register on a daily basis. The Sales Officer will work very closely with the Team Leader / Sales Manager / Branch Staff including RM's of the Branch.Business development through activities like leaflet distribution, activities in societies and industrial areas, canopy activity, ATM activities, etc. Responsible for conducting Events/Displays. Ensure all documents are checked in Originals, including KYC, ensure OSV on checking the originals only. Responsible for collecting the Post disbursement documents. Additional Responsibilities: Submission of Daily Sales report.Cross sell Bank Products other than core business. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Required Training/s: Required work experience Industry: Banking preferred - but not a constraint Role: Sales Years of experience: 1 to 3 Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Good Communication skills, Selling Skills, Customer Orientation, Relationship building  Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: N/A Vehicle: N/A Work Permit: Other details Pay Rate: Contract Types: Permanent Time Constraints: Compliance Related: Union Affiliation: Experience Required: 12Months to 36Months

Group Company: HDFC Bank Limited Designation: Merchant Services-ME Relationship Officer - Retail RO Office Location: Mohali Sector 68 Sahibzada Ajit Singh Nagar (Branch) Position description: Merchant Services-ME Relationship Officer - Retail RO Primary Responsibilities: Relationship Officer will be responsible for ensuring engagement & Visitation of all Retail portfolio merchants assigned.Relationship Officer will be responsible for portfolio enhancement entailing activation, win-back of volume share from competitionmaintaining complete volume share for both POS & UPI, upselling Soundbox / POS etc. & cross-sell.Retail Relationship Officer must ensure EMI enablement and activation in all Merchants into EMI business segments like electronics, mobile etc. To achieve Merchant Acquiring product & Cross-sell targets as Defined by management month on month.To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the portfolio Basis expansions by the existing merchants (New outlet/New business line), self-employed segments, existing customer leads.To create an additional income line & eventually make the merchants more profitable to business, Relationship Officer must ensure increased cross-sell penetration inportfolio merchants basis benchmarkRelationship Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etcThe Relationship Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.Relationship Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.Visit the customer’s premises to pick up documents as per policy requirement and Login the file (submission of file / application to CPA or SM, ADM, RM, PB in the branch).Relationship Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to. Additional Responsibilities: Cross Sell - CC , CASA , Asset, TPP etc. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Commerce Degree: Academic score: Pass Institution tier: Any Required Certification/s: NA Required Training/s: Basic product and process training Required work experience Industry: Banking preferred - but not a constraint Role: Any Years of experience: 0 to 3 Key Performance Indicators: Sales Profile Required Competencies: Flair for sales and go getter attitude, Good Communication skills,  tech savvy Required Knowledge: Basic computer and mobile applications knowledge. Required Skills: Good communication and interpersonal skills, Time management, disciplined sales approach Required abilities Physical: Sales call and field visits. Other: Work Environment Details: Specific requirements Travel: Local travel for customer meetings Vehicle: Preferred(At least two wheeler) Work Permit: NA Other details Pay Rate: As per industry norms and labour laws Contract Types: Permanent Time Constraints: None Compliance Related: As per Bank`s laid down policies Union Affiliation: NA Experience Required: 0Months to 36Months

Group Company: HDFC Bank Limited Designation: Collections-Collections Officer-SLI Office Location: Ujjain Ujjain (Branch) Position description: Sr Collection Officer-Unsecured Primary Responsibilities: Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC ConversionsCapture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases Additional Responsibilities: Coverages-Trails-Intensity Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Degree: Academic score: Pass Institution tier: Any Required Certification/s: Required Training/s: Required work experience Industry: Banking/NBFC Preferred Role: Collections/Customer Service Years of experience: 0 to 2 Key Performance Indicators: Resolution, Rollback & Normalization Required Competencies: Result Orientation, Team Work, Customer Service Required Knowledge: Excel and MS office Required Skills: Negotiation skills, communication skills, Influencing skills & Time Management Required abilities Physical: Travel if required Other: Work Environment Details: Specific requirements Travel: Travel if required Vehicle: NA Work Permit: Other details Pay Rate: Contract Types: Permanent Time Constraints: Compliance Related: No Union Affiliation: No Experience Required: 0Months to 24Months

Group Company: HDFC Bank Limited Designation: Merchant Services-ME Relationship Officer - Retail RO Office Location: Mohali Sector 68 Sahibzada Ajit Singh Nagar (Branch) Position description: Merchant Services-ME Relationship Officer - Retail RO Primary Responsibilities: Relationship Officer will be responsible for ensuring engagement & Visitation of all Retail portfolio merchants assigned.Relationship Officer will be responsible for portfolio enhancement entailing activation, win-back of volume share from competitionmaintaining complete volume share for both POS & UPI, upselling Soundbox / POS etc. & cross-sell.Retail Relationship Officer must ensure EMI enablement and activation in all Merchants into EMI business segments like electronics, mobile etc. To achieve Merchant Acquiring product & Cross-sell targets as Defined by management month on month.To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the portfolio Basis expansions by the existing merchants (New outlet/New business line), self-employed segments, existing customer leads.To create an additional income line & eventually make the merchants more profitable to business, Relationship Officer must ensure increased cross-sell penetration inportfolio merchants basis benchmarkRelationship Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etcThe Relationship Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.Relationship Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.Visit the customer’s premises to pick up documents as per policy requirement and Login the file (submission of file / application to CPA or SM, ADM, RM, PB in the branch).Relationship Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to. Additional Responsibilities: Cross Sell - CC , CASA , Asset, TPP etc. Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Bachelor's Degree Field specialization: Commerce Degree: Academic score: Pass Institution tier: Any Required Certification/s: NA Required Training/s: Basic product and process training Required work experience Industry: Banking preferred - but not a constraint Role: Any Years of experience: 0 to 3 Key Performance Indicators: Sales Profile Required Competencies: Flair for sales and go getter attitude, Good Communication skills,  tech savvy Required Knowledge: Basic computer and mobile applications knowledge. Required Skills: Good communication and interpersonal skills, Time management, disciplined sales approach Required abilities Physical: Sales call and field visits. Other: Work Environment Details: Specific requirements Travel: Local travel for customer meetings Vehicle: Preferred(At least two wheeler) Work Permit: NA Other details Pay Rate: As per industry norms and labour laws Contract Types: Permanent Time Constraints: None Compliance Related: As per Bank`s laid down policies Union Affiliation: NA Experience Required: 0Months to 36Months