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Director of Catering and Conference Services - Abu Dhabi at Al Maryah Island
FourSeasons posted a job opportunity in Travel and Hospitality
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.About the roleThe Director of Catering and Conference Services will oversee all aspects of a profit and service driven Catering Sales Department. What you will do Main Duties/Description: 1. To oversee all aspects of a profit and service driven Catering and Conference Services Department. 2. Supervision of the conference services, catering sales and administrative staff in their day-to-day roles. Including maintaining and monitoring the accuracy and effectiveness of all written communications. These include but are not limited to: Banquet Event Orders, Resumes, Daily Events Report, Golden Sales & Catering Input Standards, and Guest at Leisure Reports. 3. Review for accuracy and assign to the Conference Services Managers all booking turnovers from the Sales Department. 4. Prepare with analysis the Catering and Conference Services weekly 3-Month financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget. 5. The ability to assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit. 6. Act as the liaison for all vendor/supplier related clients’ needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, and Off-site Locations etc.). 7. Complete periodic audits of the Account and Booking Data in Golden Sales & Catering to include but not exclusive to Conflict Report, Account Traces, Post Conference Reports. 8. Evaluate current sales practices and make recommendations to maximize the profitability of the Catering and Conference Services resources. 9. Oversee the quarterly administration and seek new ways to motivate and maximize revenues with the Catering and Conference Services Incentive plans. 10. Finalize the requirements of personally booked or assigned Catering and Conference Services bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. 11. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel. 12. Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Commercial Director and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. 13. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments. 14. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Planning Visits, and Menu Tastings. 15. Conduct performance evaluations and mentor Conference Service Managers, and Administrative Assistants to develop and prepare Managers and Staff for future promotion and possible transfer within Four Seasons. Facilitate and monitor training, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee. 16. Respond according to the crisis management plan to any resort emergency or safety situation. 17. Comply with Four Seasons standards for sales and marketing (commercial), while working harmoniously and professionally with co-workers and planning committee. 18. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. 19. Assist with all inquiries within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections. 20. Maintain an active and visible role in the local business and social community to generate new business, recruit future employees and managers, and support the public relations efforts of the resort. 21. Periodically host and ensure maximum effectiveness of Banquet Event Order Meetings, and Resume meetings. 22. Perform other tasks or projects as assigned by hotel management. 23. Proven interpersonal skills with a track record of successful client interactions. 24. Ability to work long and irregular hours, weekends, and evenings. 25. Able to negotiate, organize, delegate & work under pressure 26. Basic knowledge of audio-visual equipment, telecommunication technology etc. 27. Knowledge of Golden Sales & Catering Software. Standard Duties: 1. To provide a friendly and professional service that always exceeds guests’ expectations. 2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. 3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position. 4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. 5. To comply with local legislation as required. 6. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule. 7. To respond to any changes in the division as dictated by the needs of the industry, company or hotel. 8. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. 9. Conduct and attend training sessions as outlined. 10. Perform other tasks or projects as assigned by the Commercial Director or Assistant Director of Food & Beverage. What you bring• A minimum of 2–3 years’ experience in a similar role within a luxury brand, preferably with strong knowledge of the UAE market • Knowledge of Catering Sales operations, hygiene standards, and cost control procedures • Strong leadership, organizational, and financial management skills. • Excellent communication, interpersonal, and guest service skills • Ability to work in a fast-paced environment and as part of a team • Proficient in English (speaking, reading, writing); Arabic language is a plus What we offer: • Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Employee Discount for stays at any Four Seasons worldwide• Complimentary Laundry/Dry Cleaning for Business Attire• Complimentary Employee Meals • and so much more! Schedule & Hours: • This is a full-time role- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia's 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so.Bellman Position: Line StaffFull timeFour Seasons Hotel Seoul The Four Seasons Hotel Seoul is looking for Bellman, who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Bell captain. Responsibilities The Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start.As the first and last impression of the Hotel, this high profile department carries a special responsibility.Stationed at the bell stand inside the hotel and greets each guest by name upon arrival and departure.Transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage.Provides arriving guests with a hotel orientation. Qualifications and Skills We are looking for candidates who have excellent personal presentation and interpersonal skills.Attention to detail and the ability to multi task are required. Excellent communication skills are essential.Physical by nature this position requires standing for 8 hours per shift and the ability to lift and push at least 50lbs.The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area. Reading, writing and oral proficiency in both the Korean & English language Visa Requirements Must already possess valid work authorization in South Korea. We look forward to receiving your application!- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel Shenzhen is ideally located in the heart of the commercial district of Futian, across the Shenzhen Conference & Exhibition Center and a short walk from the Civic Center which houses the city’s Municipal Hall and Museum as well as near the famed Shenzhen Concert Hall and Library. The Hotel is surrounded by 3 modern shopping malls and is a few steps away from the subway metro station and 10-minute drive to 2 Hong Kong borders of Huanggang and Futian. Built along contemporary lines, the Hotel features 266 rooms inclusive of 32 suites, a Club Lounge, Business Centre, 4 food and beverage outlets, and a grand ballroom with 5 other function venues plus a unique outdoor multilevel Terraces.About the role Prepares and cooks food according to standard procedures, recipe cards, photographs and given instructions. Assists the Sous Chef in training associates. Participates in product development and in controlling the smooth operation of the kitchen. Prepares and cooks food in all areas of the kitchen as and when directed. Participates in the control of associates. Participates in associate’s development Participates in the control of food quality, food taste, food presentation, and food requisition. 根据工作标准、备料单、照片及上级指示准备食物,协助厨师长培训员工。参与提高食品质量,保证厨房运作的顺利进行。当接到指示时厨房的所有区域都要进入工作状态。协助管理员工,为员工发展提供帮助,参与食物的质量控制,提高产品的菜色和味道。 What you will do Prepares food for guests and associates efficiently, economically, and hygienically as per the standard recipes following the standards and procedures. 为客人和员工高效率的提供食物,做到物美价廉,且要按照标准食谱制作。 Support the Sous Chef in the overall smooth operation of the kitchen ensuring prompt service at all times. 在厨房运作方面支持厨师长工作,保证提供高效率的服务。 Ensures hygiene, cleanliness and tidiness in all areas of the kitchen, storage areas, cool rooms, freezers. 保证工作区域和存储区域的卫生、干净整洁。 Abide by the Four Seasons employee handbook. 遵守四季酒店员工手册。 Abide by both the hotel and Four Seasons policies and procedures. 遵守酒店和四季酒店规章制度。 What you bring Good communication skills. 良好的沟通技巧。 Have a good knowledge of Western cuisine to carry out the duties and responsibilities for the position in an efficient and productive manner. 具备有与本职位相配的西餐烹饪知识,高效率,高质量完成本职工作。 What we offer: Competitive Salary, wages, and a comprehensive benefits package. 具有竞争力的薪酬、工资和全面的福利待遇。 Excellent Training and Development opportunities. 优秀的培训和发展机会。 Complimentary Accommodation at other Four Seasons Hotels and Resort. 全球任何四季酒店的员工折扣。 Complimentary Dry Cleaning for Employee Uniforms. 免费干洗员工制服。 Complimentary Employee Meals. 免费员工餐。 Schedule & Hours: Forty hours over a five day period; scheduled days and times may vary based on need. 5天内工作40小时;计划的日期和时间可能会根据需要而变化。/VE- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!About the role: The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. What you will do: Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone; Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests What you bring: One + years experience working within a luxury hotel or similar environment is considered an asset Excellent interpersonal skills and communication skills Cross cultural sensitivity, and customer service orientation Guest centricity and understanding the importance of guest’s preferences. What we offer: • Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Employee Discount for stays at any Four Seasons worldwide• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals• Discounted rates for Parking and/or Marta Schedule & Hours: Full Time Eight-hour shift; scheduled days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39.Four Seasons Hotel San Francisco at Embarcadero seeks a Guest Experience Manager to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! The Guest Experience Manager is responsible for delivering exceptional, personalized service to VIP, Special Attention, Profile, and Extended-Stay guests. This role oversees the guest arrival and departure experience, proactively anticipates guest needs, and serves as a key liaison between departments to ensure seamless service delivery in alignment with Four Seasons standards, culture, and policies. We invite you to join Four Seasons San Francisco at Embarcadero. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role! Responsibilities Include (but are not limited to): Proactively manage all VIP and Special Attention guest interactions via email, phone, chat, and in person, delivering the highest level of hospitality and discretion. Conduct pre-arrival outreach, review guest profiles, itineraries, and preferences, and personalize the guest journey from arrival through departure. Meet, greet, and escort selected guests in the driveway and lobby; ensure a visible management presence during peak arrival periods. Respond promptly and accurately to guest requests, complaints, and service recovery situations, ensuring resolutions align with Four Seasons standards. Proactively manage all VIP and Special Attention guest interactions via email, phone, chat, and in person, delivering the highest level of hospitality and discretion. Conduct pre-arrival outreach, review guest profiles, itineraries, and preferences, and personalize the guest journey from arrival through departure. Meet, greet, and escort selected guests in the driveway and lobby; ensure a visible management presence during peak arrival periods. Respond promptly and accurately to guest requests, complaints, and service recovery situations, ensuring resolutions align with Four Seasons standards. Proactively manage all VIP and Special Attention guest interactions via email, phone, chat, and in person, delivering the highest level of hospitality and discretion. Conduct pre-arrival outreach, review guest profiles, itineraries, and preferences, and personalize the guest journey from arrival through departure. Meet, greet, and escort selected guests in the driveway and lobby; ensure a visible management presence during peak arrival periods. Respond promptly and accurately to guest requests, complaints, and service recovery situations, ensuring resolutions align with Four Seasons standards. Support and manage guest-focused programs such as Extended Stay, Children’s Amenities, and specialty suite standardization. Partner with Front of House leadership to reinforce Four Seasons culture, service excellence, and core standards. Ensure compliance with all Four Seasons Category One and Two Work Rules and Standards of Conduct. Utilize hotel systems and software to accurately document guest preferences, special arrangements, and billing details. Support and manage guest-focused programs such as Extended Stay, Children’s Amenities, and specialty suite standardization. Partner with Front of House leadership to reinforce Four Seasons culture, service excellence, and core standards. Ensure compliance with all Four Seasons Category One and Two Work Rules and Standards of Conduct. Utilize hotel systems and software to accurately document guest preferences, special arrangements, and billing details. Preferred Qualifications and Skills: Excellent personal presentation, with strong interpersonal skills and a warm, welcoming demeanor Positive attitude and professional presence in all guest and team interactions Exceptional communication skills, including reading, writing, and oral fluency Strong emotional intelligence, diplomacy, and the ability to build meaningful relationships High attention to detail with the ability to multitask effectively in a fast-paced environment Proven ability to manage complex service recovery situations with professionalism and sound judgment Analytical mindset with proficiency in guest experience systems and data tools Demonstrated ability to lead cross-functional teams and influence without direct authority Adaptable and flexible approach in a guest-focused, dynamic environment Flexible schedule with availability to work varied days and times based on operational needs Knowledge of multiple languages is a plus College degree preferred, ideally in hospitality or a related field Minimum of three years of progressive leadership experience in luxury hospitality Proven expertise in Guest Experience, Front Office, Concierge, or Rooms Division leadership Working at Four Seasons Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. Four Seasons offers an award winning work environment and an excellent benefits package which includes: Salary $82,900 - $85,500 Generous medical, dental & vision insurance plans 401k Retirement plan 8 weeks of New Parental Leave Pay Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals Paid holidays, vacation & sick days Learn more about what it is like to work at Four Seasons – visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.About the role Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Hostess who shares our passion for excellence and is enthusiastic about creating the ultimate experience. What You Bring · Requires a working knowledge of division operations. · Working knowledge is generally learned on-the-job. · Requires ability to operate computer equipment and other [Department] systems. · Requires reading, writing and oral proficiency in the English language. · More than 1 year experience. What We Offer: · Competitive salary, wages, and a comprehensive benefits package · Excellent training and development opportunities · Complimentary employee meals · Retirement pension plan · Employee service awards Schedule & Hours Full–time job with 44 working hours a week.
Senior Golden Sales & Catering Coordinator - Cairo Nile Plaza
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.Senior Golden Sales & Catering Coordinator – Four Seasons Hotel Cairo at Nile Plaza, Egypt About Four Seasons Hotel Cairo at Nile Plaza, Egypt: Four Seasons Hotel Cairo at Nile Plaza is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are encouraged to offer phenomenal service. We seek creative talents who are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept. The Role of Senior Golden Sales & Catering Coordinator: We are currently seeking the creative talent a Full-time Senior Golden Sales and Catering Coordinator that is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. Our ideal candidate will be responsible for ensuring system integrity, data accuracy, and alignment with corporate standards while supporting Sales, Catering, Events, and Revenue teams. The position enables commercial performance by ensuring the reliability of system processes, integrations, reporting, and data governance across the full lifecycle of group and event business. Our Ideal Senior Golden Sales & Catering Coordinator: Talents must have university degree in Hospitality Management, Business Administration, Information Systems, or related field. 1–2 years’ experience in hospitality sales, catering, revenue management, reservations or systems administration with exposure to CRM or hotel systems is preferred. Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals. Comprehensive private medical insurance, Dental/disability/life insurance Retirement benefits/pension Learn more about what it is like to work at Four Seasons - visit us: https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!
Concierge Agent - Cairo - First Residence
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.About the location: Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues. Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine. Concierge Agent Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Concierge Agent who shares our passion for excellence and is enthusiastic about creating the ultimate experience. What You Will Do Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner, making recommendations based on local knowledge and hotel practices. Processes packages, faxes, messages, and mail, which may be either outgoing or incoming, in an accurate and timely manner. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as outlined in Empact. Works harmoniously and professionally with co-workers and supervisors. Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas to provide information, ticketing, and reservations for guests. Stores and retrieves guest luggage and packages. Utilizes a variety of software programs to accurately input special arrangements the guest has made and to ensure proper billing. What You Bring Requires a working knowledge of division operations.Working knowledge is generally learned on-the-job.Requires ability to operate computer equipment and other systems.Requires reading, writing and oral proficiency in the English language.More than 1 year experience.Native Arabic SpeakerHave authorization of citizenshipWhat We Offer Competitive salary, wages, and a comprehensive benefits packageExcellent training and development opportunitiesComplimentary dry cleaning for employee uniforms/ business attire. Complimentary employee mealsComplimentary stays at Four Seasons properties (based on availability), with discounted meals.Dental and medical/disability/life insuranceRetirement pension planEmployee service awardsAnnual employee party/social and sports eventsSchedule & Hours Full–time job with 44 working hours a week.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine. Asian Restaurant Server at Four Seasons Hotel Cairo at The First Residence Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Restaurant Server who shares our passion for excellence and is enthusiastic about creating the ultimate experience. What You Bring · Requires a working knowledge of division operations. · Working knowledge is generally learned on-the-job. · Requires ability to operate computer equipment and other [Department] systems. · Requires reading, writing and oral proficiency in the English language. · More than 1 year experience. What We Offer: · Competitive salary, wages, and a comprehensive benefits package · Excellent training and development opportunities · Complimentary dry cleaning for employee uniforms/ business attire. · Complimentary employee meals · Complimentary stays at Four Seasons properties (based on availability), with discounted meals. · Dental and medical/disability/life insurance · Retirement pension plan · Employee service awards · Annual employee party/social and sports events Schedule & Hours Full–time job with 44 working hours a week- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture. About the location: Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues. Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine. [Bartender] Four Seasons Hotel Cairo at The First Residence Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Bartender who shares our passion for excellence and is enthusiastic about creating the ultimate experience. What You Bring · Requires a working knowledge of division operations. · Working knowledge is generally learned on-the-job. · Requires ability to operate computer equipment and other [Department] systems. · Requires reading, writing and oral proficiency in the English language. · More than 1 year experience. . Very good command of English language. What We Offer: · Competitive salary, wages, and a comprehensive benefits package · Excellent training and development opportunities · Complimentary dry cleaning for employee uniforms/ business attire. · Complimentary employee meals · Complimentary stays at Four Seasons properties (based on availability), with discounted meals. · Dental and medical/disability/life insurance · Retirement pension plan · Employee service awards · Annual employee party/social and sports events Schedule & Hours Full–time job with 44 working hours a week.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.Four Seasons es impulsado por nuestra gente. Somos un colectivo de individuos que anhelamos ser mejores, superarnos a nosotros mismos y tratarnos unos a otros como deseamos ser tratados. Los miembros de nuestro equipo en todo el mundo crean experiencias increíbles para nuestros huéspedes, residentes y socios a través de un compromiso con el lujo con corazón genuino. Sabemos que la mejor manera de capacitar a nuestra gente para ofrecer estas experiencias excepcionales a los huéspedes es a través de una experiencia de clase mundial para los empleados y la cultura de la empresa. Acerca de Four Seasons Resort and Residences Los Cabos en Costa Palmas Four Seasons Resort and Residences Los Cabos, at Costa Palmas, ubicado en LA RIBERA, es parte de la exclusiva comunidad turística de Costa Palmas, que también incluye una marina privada y un club de playa y yates sólo para miembros, situado a lo largo de un tramo de dos millas de prístina arena blanca y las cálidas aguas aptas para nadar del Mar de Cortés. Los Cabos ha sido durante mucho tiempo un destino favorito para los viajeros de lujo y es un encaje natural para Four Seasons a medida que ampliamos nuestra presencia en México. Esperamos dar la bienvenida a nuestros huéspedes de todo el mundo para que experimenten la legendaria calidad y servicio de Four Seasons mientras descubren la riqueza y belleza del cabo oriental de Baja California con una variedad de actividades que incluyen natación, esnórquel, pesca deportiva, golf y aventuras en el desierto. Obtenga más información de Four Seasons Resort and Residences Los Cabos at Costa Palmas visitándonos: Página web del hotel: https://www.fourseasons.com/es/loscabos/Instagram: #fsloscabos Sobre el rol del Supervisor@ de Ingeniería Coordinar y supervisar para cumplir con éxito, todos los programas de mantenimiento preventivo de las Residencias, equipos y maquinarias, que integran la operación, elaborando la planeación de los mantenimientos preventivos. ¿Qué harás en este puesto? Experiencia y conocimientos avanzados en operación y mantenimiento de Motores, Bombas hidráulicas, plomería, compresores, ventiladores, extractores, UMA, FCU, Chillers, torres de enfriamiento, generadores eléctricos, compresores, sistemas de calefacción, calderas de agua y de vapor, albercas, cámaras frías, equipo de cocinas y lavandería.Experiencia y conocimientos avanzados en operación y mantenimiento de sistemas de refrigeración.Conocimiento y experiencia en reparaciones de tabla roca, mármol y madera. Además de aplicación de pinturas en distintos materiales, tintes y acabados para madera.Experiencia y conocimientos avanzados en sistemas de calentamiento por gas.Experiencia y conocimientos avanzados en operación y mantenimiento de sistemas de refrigeración.¿Qué será necesario para este rol? Carrera en ingeniería o experiencia equivalenteSe valorará experiencia de más de dos (2) años a nivel supervisión en un hotel de lujo o similar.Excelentes habilidades interpersonales y de comunicaciónTrabajar de manera segura, prudente y organizada.*Este trabajo requiere que los aplicantes tengan autorización de trabajo vigente en México y el español es esencial*. Lo que ofrecemos: Compensación: Salarios altamente competitivos, así como un plan anual de incentivos para puestos directivos y/o a nivel de Jefe de Departamento. Transporte: Servicio de transporte desde San Lucas y San José del Cabo hasta el resortUniformes: Lavado de los uniformes para los empleados Formación y desarrollo: Talleres de formación internos para empleados de línea y/o directivosReconocimientos: Premios al servicio de los empleados, así como premios al empleado del mes y al empleado del año.Cultura de Servicio Four Seasons figura constantemente entre los mejores hoteles del mundo y las marcas más prestigiosas en las encuestas de los lectores, en las reseñas de los viajeros y en los premios de la industria. Nuestro mayor activo, y la clave de nuestro éxito, es nuestra gente. Creemos que cada uno de nosotros necesita un sentido de dignidad, orgullo y satisfacción en lo que hacemos. Obtenga más información visitándonos en: Sitio web de la empresa: www.fourseasons.comNuestras carreras profesionales: https://careers.fourseasons.com/us/enLinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resortsFacebook: https://www.facebook.com/FourSeasonsJobsTwitter: https://twitter.com/FourSeasonsJobs¡Esperamos con interés recibir tu aplicación!- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.About The Role Four Seasons Hotel Alexandria is looking for a front desk agent who welcomes and registers hotel guests, explains the accommodations and establishes credit or method of payment, checks guest out of the hotel, preparing and explaining the bill, responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. What Will You Do 1.The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. 2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures. 3. The ability to quote and be familiar with room and rate availability for current and future dates. 4. The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested. 5. The ability to work closely with the Concierge and Guest Services staff to coordinate the efficient handling of guest luggage and follow up on guest requests. 6. The ability to handle guest problems or complaints. What Will You Bring 1.Written, spoken and reading proficiency in the English language. 2. Hotel experience preferred. 3. Knowledge of Front Desk tasks. 4. Opera knowledge is an advantage. 5. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. 6. The ability to understand and comply with upscale luxuries Hotel operation standards. What We Offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals
F&B Group Sales Assistant Manager - Kuala Lumpur
FourSeasons posted a job opportunity in Travel and Hospitality
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team. About Four Seasons Hotel Kuala Lumpur Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi. About Four Seasons Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels and 57 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. F&B Group Sales Assistant Manager The F&B Group Sales Assistant Manager is responsible for driving topline revenue and profitable growth across group dining, social events, weddings, and corporate functions within Restaurants and Bars. This role owns the full sales lifecycle, from proactive business development and pipeline management to contracting, forecasting, and post event analysis, while partnering closely with Culinary, Operations (F&B & Rooms), Finance, and PR & Marketing to deliver seamless guest experiences. Success in this role is measured through revenue achievement versus budget, conversion performance, space and date optimization, guest satisfaction, repeat business, forecasting accuracy, and compliance with brand and operational standards. What You Will Do: 1) Revenue Generation & Business Development Own and actively manage a defined F&B group sales portfolio including corporate, social, weddings, travel trade, and wholesale segments.Proactively prospect, qualify, and convert new group dining and event opportunities, ensuring a healthy pipeline that supports budgeted revenue targets.Develop and execute account plans for key clients and market segments to maximize repeat business and long-term revenue.Optimize pricing, minimum spends, menu selection, and concessions in collaboration with F&B leadership to maximize contribution margin and yield.Identify and pursue new revenue opportunities within outlets, including shoulder date strategies and non-traditional event usage.2) Event Strategy & Cross-Functional Alignment Partner with Culinary and Operations teams to design menus, manage costing, and create upsell opportunities that enhance both guest experience and profitability.Lead the sales process for each event through to handover process, ensuring all event specifications, timelines, risks, and special requirements are clearly documented and communicated.Maintain outlet space calendars and protect high demand dates through disciplined space and date management in collaboration with outlet leadership.Ensure all contracts, BEOs, cut off dates, attrition terms, and billing instructions are accurate, compliant, and enforced.3) Relationship Management Conduct site inspections/tastings, prepare proposals, and tailor value-add inclusions aligned to guest needs.Drive post-event debriefs, manage escalations, and capture feedback for continuous improvement.4) Forecasting, Reporting & Compliance Deliver accurate weekly/monthly forecasts based on the pipeline and leads.Ensure compliance with brand standards, food safety (HACCP), alcohol service regulations, and contracting policies.Build and maintain a robust sales pipeline with a minimum coverage ratio aligned to budget targets.Track and actively manage lead response times, conversion ratios (lead to definite and definite to actual), and lost business with documented reason codes.Deliver accurate weekly, monthly, and quarterly revenue forecasts within defined variance thresholds.Monitor pacing, demand patterns, and market trends to proactively adjust sales strategies and pricing recommendations.What You Bring: 3–5 years' experience in hotel group sales, events, or F&B sales with direct revenue accountability. Proven success managing corporate and social group segments and closing multi-function events. Strong understanding of F&B operations, menu engineering, costing, and space management. Excellent negotiation, presentation, and stakeholder management skills. Diploma or degree in Hospitality, Food & Beverage, or a related field. Availability to work evenings, weekends, and attend client events as required. Excellent reading, writing, and oral proficiency in English language. Must be able to speak, read, and write Bahasa Malaysia. Must have the right to work in Malaysia. What We Offer: Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary dry cleaning for employee uniforms Complimentary employee meals Work Type: Full Time Join Our Team Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. What to expect: You will…… Be a champion of the Golden Rule: Do unto others as you would have them do unto you Be part of a cohesive team with opportunities to learn, grow and develop Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.About the role: Reporting to the Assistant Director of Rooms, as our Chef Concierge, you will be at the forefront of the hotel’s guest experience—an ambassador of luxury hospitality. You will lead, inspire and mentor the Concierge team to craft bespoke experiences, anticipate guest needs, and deliver seamless, intuitive service. With an extensive knowledge of local attractions, culture, dining, events and VIP protocols, you will ensure every guest leaves with memories to treasure. What you will do: Build, maintain and mentor a high-performing team by fostering an uplifting and trust-based environment Create tailored itineraries, make premium dining and entertainment reservations and exclusive Provide local insights and recommendations with confidence and sophistication Manage all concierge operations, including rosters, training, guest requests and guest transportation Build and maintain strong relationships with local partners, vendors and luxury service providers Anticipate guest needs and resolve any issues with discretion, efficiency and grace Uphold 5‑star service standards and contribute to continuous improvement initiatives Assist with VIP arrivals, special events and hotel‑wide guest engagement programs Lead designated Four Seasons Concierge projects with strong passion and active engagement What you bring: Proven experience as a Chef Concierge in a luxury hotel environment Preferably a Member of Les Clefs d’Or Exceptional communication, interpersonal and leadership skills Impeccable grooming, professional maturity and a warm, engaging presence Deep local knowledge, strong industry networks and the ability to secure exclusive experiences A genuine passion for hospitality and creating elevated guest moments Ability to work in a fast‑paced environment while maintaining poise and precision Sound business acumen and the ability to control labour and expenses What we offer: Competitive Salary, wages, and a comprehensive Department Head benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals If you feel this is the role for you we would love to hear from you! We thank you in advance for your application, only successful applicants will be contacted.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.About the role We currently have an opportunity for a talented and creative Chef de Partie to join our iconic Four Seasons Hotel Milano in Italy! What you will do Reporting into the Sous Chefs, the Restaurant Chef and the Executive Chef Fabrizio Borraccino, you will be responsible for supervising and overseeing the preparation of food items for guest orders ensuring consistent quality following recipe cards as well as production, portion and presentation standards, completing mise en place and setting up stations for service, maintaining a safe and sanitary work environment, dating all food containers and rotating as per policy, ensuring all perishables are kept at proper temperatures, checking pars, determining necessary preparation, assisting in setting up plans and actions to control food waste, developing and mentoring the team and ensuring our guests receive the highest levels of service excellence consistently. What you bring A special talent and passion for ensuring you and your team deliver the highest of culinary standards consistently and ensuring that our food offering is at the center of our guest experience. You should have culinary experience in luxury resorts, and have a creative flair; bringing your personal touch and energy to all our food and beverage experiences. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dry Cleaning for Employee Uniforms Meals available at our Employee Restaurant Staff Accommodation upon availability Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year Employee Recognition Programs Opportunities to build a successful career with global potential Schedule & Hours: This position is based at the Four Seasons Milan. This job includes flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy and have fluency in English and Italian.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.About the role Concierge Supervisor will respond to a variety of requests in a timely and efficient manner by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. What you will do Takes the lead in day-to-day performance of the staff. Coaches staff to achieve Core and Service Culture standards. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices Assures that Concierge Staff knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. Works closely with Front Desk, Reservations, Door Staff, Bell Staff and Valet Parking to assure smooth handling of guest arrivals and departures. What you bring High school diploma or equivalent Ability to build and maintain positive relationships with all guests Ability to remain calm, clear‑thinking, and composed in pressure situations Strong attention to detail with excellent organization and follow‑up skills Ability to maintain strict guest confidentiality Ability to work independently with minimal supervision Ability to work cohesively with other departments as part of a team What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Complimentary Parking Schedule & Hours: Full Time Availability Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Cafeteria Attendant/Cook - Fort Lauderdale
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
- 0
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.About the role The Cafeteria Attendant/Cook assist in preparation and service food items for Employee Dining Room in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment. What you will do • Prepare and serve food of consistent quality following recipe cards and production and portion standards per established menu from supervisor. • Prepare set-up and salad bar items; set-up hotline with food retrieved from kitchen. • Maintain the cleanliness of cafeteria kitchen and seating areas; restock condiments and paper goods as necessary. • Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per policies. What you bring • Prior Stewarding or Culinary experience, preferably in a luxury hotel or resort. • Excellent personal presentation and interpersonal skills. • Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment. • Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. • Ability to lift, carry, and move up to 70 lbs. What we offer: • Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Accommodation at other Four Seasons Hotels and Resort• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals Schedule & Hours: • Full-Time • Days / This position requires the flexibility to work a diverse schedule encompassing days, weekends, and holidays Miscellaneous: US work authorization is required. Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.About Us Dominating Miami's sparkling 70-storey skyline, Four Seasons Hotel Miami is a sleek landmark that combines contemporary luxury with resort-style amenities, just a block from Biscayne Bay. Conveniently accessible to the city's prime attractions, the Hotel offers 182 guest rooms and 39 suites, an extensive spa and health club, bars and restaurants. As a centerpiece is a magnificent two-acre terrace featuring three outdoor swimming pools surrounded by 12 cabanas. The terrace also features a unique wading pool designed to resemble a palm orchard planted in the water and a poolside bar and lounge. Four Seasons has been on FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why! With over 99 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. RESPONSIBILITIES: Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolving guest issues and assisting with guest inquires as required. Seek out opportunities for guest-centric experiences in all outlets of the hotel and assists hotel outlets in putting processes in place to ensure that these opportunities are executed by all employees. Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Respond to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices Communicate with team members to ensure the highest level of personalized service Communicates and liaise closely with Front Office, Concierge, In Room Dining, Housekeeping and various other departments to ensure follow up on any special problems, guest requests (to include amenities, room set ups, preregistration etc. Review daily arrivals to ensure proper handling of VIP and Special Attention guests and be able to discuss in the morning meetings. Coordinate correspondence with guests pre and post stay Assist hotel outlets in putting processes in place to ensure that these opportunities are executed by all employees QUALIFICATIONS & SKILLS: Strong managerial skills are essential, with outstanding demonstrated coaching and development skills. Minimum three years' experience in Guest Services or related work, previous supervisory or lead experience is preferred. Excellent personal presentation and interpersonal skills Knowledgeable about the local area, have a high degree of patience and work with discretion. Reading, writing and oral fluency in English language (additional language a plus) Successful candidates will be a willing team player, comfortable with electronic systems and will to accept assignments on a needed basis in order to promote teamwork. Flexibility to work early mornings. evenings, weekends and holidays. Exceptional organizational skills, attention to detail, problem solving abilities and the ability to manage several demanding tasks in a consistently busy environment. What to Expect Complimentary Medical, Basic Dental and Basic Vision Insurance for Employee Competitive Salary & Wages 401(k) Retirement Plan Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Inclusive and diverse employee engagement events all year-round. Visa Requirements US work authorization is required Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Assistant Director of Spa - Westlake Village
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role Four Seasons Hotel Westlake Village is seeking an Assistant Director of Spa to help lead an exceptional spa experience in a luxury setting. Nestled in the scenic foothills of Southern California, our award-winning spa offers a wide range of treatments and services focused on relaxation, wellness, and rejuvenation. In this leadership role, you will support the overall operations of the spa while driving service excellence, team engagement, and operational efficiency. If you are a dynamic and service-driven leader with a passion for luxury wellness, we invite you to be part of our journey in creating a world-class spa experience. What you will do Supervise all staff of spa and salon to ensure all day-to-day standards and procedures are adhered to and delivered at the highest level. Facilitate training and evaluations of all spa & salon staff. Ensure all administration duties including but not limited to payroll, scheduling and expense/supply are maintained and effective. Assist in training new staff for all positions. Assist in greeting guests/members at entrance and properly register all hotel guests and guests of members. What you bring Excellent reading, writing and oral proficiency in the English language. Minimum of 3 years management experience in a luxury Spa. Demonstrates superior knowledge of spa, wellness and holistic modalities Thorough knowledge of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials Successful candidate must possess legal work authorization in the United States. What we offer Salary Range: $90,000 - $95,000 Health Insurance - Medical/Dental/Vision Company Match 401K Plan Complimentary stays at Four Seasons Worldwide Complimentary meals in our Wellness Café Laundered Employee Uniform Employee Assistance Program Investment in your Wellbeing Life Insurance Complimentary on-site parking Training programs, tuition reimbursement Growth & Development opportunities Schedule & Hours Full time position Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About The RoleReporting to the Director of Engineering, the General Maintenance is responsible for diagnosing, repairing, and maintaining all hotel systems, equipment, and technical infrastructure. This includes electrical and lighting systems, plumbing, heating and cooling systems, building automation, safety and fire‑prevention systems, and general mechanical components. In this role, you will ensure every maintenance request is handled promptly, efficiently, and with the highest level of courtesy and professionalism. Your mission is to guarantee maximum safety, comfort, and quality for our guests and colleagues, preserving the operational excellence and heritage of Hotel Danieli. What You Will Do Implement preventive maintenance programs for all hotel equipment and technical systems.Update maintenance logs, registers, and documentation to ensure full compliance and traceability.Diagnose issues, perform repairs, and manage interventions on electrical, mechanical, hydraulic, HVAC, automation, and safety systems.Respond promptly to guest requests and perform room or public‑area maintenance with precision and professionalism.Take immediate action during emergencies such as power outages, alarms, or fire‑related events.Install, relocate, or adjust electrical and mechanical equipment when needed.Complete daily troubleshooting tasks related to motors, machines, and systems across both front‑of‑house and back‑of‑house areas.Support and participate in the hotel’s energy‑saving and sustainability initiatives.Manage inventory of spare parts, tools, and materials, and coordinate procurement when required.Ensure full compliance with safety and engineering standards, maintaining safe working conditions at all times. What You Bring At least 1+ years of proven experience in maintenance of buildings, systems, and technical equipment, preferably within the hospitality industry.Technical knowledge in one or more of the following fields: electrical systems, mechanical maintenance, hydraulics, HVAC, fire‑prevention systems, building automation, or general civil plant engineering.Excellent interpersonal skills, courtesy, integrity, reliability, and strong attention to detail.Strong technical aptitude paired with a passion for problem solving and service.Solid understanding of safety precautions and best practices.Valid authorization to work in Italy.Fluency in Italian, with at least a basic level of English preferred.Ability to use computers and software applications (Outlook, Office, Internet) for reporting and documentation.Flexibility to work shifts, weekends, holidays, and handle after‑hours emergencies. What We Offer Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & Location Full-time position based at Hotel Danieli, VeniceFlexibility to work weekends and holidays as needed.You must possess the legal right to work in Italy and have fluency in English and Italian.
Commis De Rang - In Room Dining - Venice
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
- 0
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role: You will be responsible for ensuring exceptional service, memorable in‑room dining experiences, and attentive care for our guests throughout the Hotel. Your role includes assisting the Chef de Rang, supporting all IRD service operations, and ensuring timely, elegant, and precise delivery of food and beverage orders directly to guest rooms. You will manage set‑up, delivery, and clearing of IRD trays and trolleys, maintain high visibility within the guest corridor and IRD back‑office, and uphold Four Seasons service standards while respecting all hygiene and HACCP procedures. What You Will Do: Assist the Chef de Rang In Room Dining in all stages of room service delivery, from order preparation to service and clearance.Set up, deliver, and clear IRD trays, trolleys, amenities, and special requests with speed, accuracy, and exemplary presentation.Ensure china, glass, and silver items are handled impeccably, respecting Four Seasons standards and hygiene requirements.Maintain cleanliness and organization of IRD back‑office areas, pantries, and service stations; polish silverware and restock supplies as needed.Provide warm, engaging service within guest rooms, offering menu explanations when needed and ensuring guest comfort and satisfaction.Anticipate guest needs, respond promptly to requests, and escalate any feedback or concerns to senior IRD staff.Follow HACCP and departmental safety protocols at all times during preparation, transport, and clearance of IRD items.Maintain an elegant demeanor and professional appearance during all guest interactions in corridors and room entrances.Support opening and closing duties, including mise en place, linen and equipment organization, and preparing IRD areas for upcoming shifts.Collaborate closely with the kitchen, front office, and housekeeping to coordinate seamless in‑room dining operations.What You Bring: Food service experience in luxury hotels and/or stand‑alone restaurants, ideally in the same role; international experience is an additional asset.Fluency in English and Italian.Strong attention to detail, excellent interpersonal skills, and the ability to build positive relationships with guests and colleagues.Ability to multitask with excellent organizational skills in a high‑end, fast‑paced service setting.A collaborative team spirit and a genuine personal touch that elevates each guest interaction.A special passion for excellence, service, and the magic of creating meaningful, unforgettable dining memories.What We Offer: Competitive Salary, wages, and a comprehensive benefits package.Excellent Training and Development opportunities.Employee Discount for stays at any Four Seasons worldwide.Complimentary Dry Cleaning for Employee Uniforms.Complimentary Employee Meals.Schedule & Location: Full-time position based at Hotel Danieli, Venice.Flexibility to work weekends and holidays as needed.You must possess the legal right to work in Italy
Commis De Rang - Terrazza Danieli - Venice
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
- 0
- 0
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role: Reporting into the Restaurant Manager, you will be responsible for ensuring exceptional service, creating memorable dining experiences, and offering attentive, polished and intuitive care to our guests at Terrazza Danieli, the hotel’s signature dining venue overlooking the Venetian lagoon. You will support the Chef de Rang in delivering a refined and expertly orchestrated service, assisting with food delivery, table set‑up, clearing and resetting, and ensuring that all equipment — china, glassware, and silver — is handled with impeccable care. You will be highly visible in the dining room, anticipating guest needs and elevating each moment with genuine warmth and professionalism, while strictly respecting HACCP and restaurant hygiene standards. What You Will Do: Assist the Chef de Rang throughout all phases of service, supporting the pacing, delivery, and refinement of the dining experience. Set up and clear tables with elegance and precision, ensuring all china, glass, and silver are flawlessly presented according to Four Seasons standards. Clear, clean, and reset tables promptly, neatly, and in full compliance with restaurant specifications. Support mise en place by replenishing linens, glassware, cutlery, condiments, and ensuring service stations are impeccably organized. Deliver dishes from the kitchen to guests with accuracy, timeliness, and impeccable presentation. Provide initial guest services—including greeting, offering water, bread, and initial table touches—aligned with Four Seasons’ signature warmth. Maintain high visibility in the dining room, observing guest needs, anticipating requests, and communicating feedback promptly to senior service leadership. Uphold hygiene and safety protocols at all times, respecting HACCP and internal restaurant procedures. Keep service areas and back‑office stations organized, clean, and fully stocked. Support the Restaurant Manager and Chef de Rang in ensuring the dining room ambiance remains elegant, welcoming, and aligned with the guest experience vision of Terrazza Restaurant. Embody the Four Seasons culture of genuine heart and intuitive luxury at every guest interaction. What You Bring: Experience in luxury hotels and/or high‑end stand‑alone restaurants, ideally in the same role; international experience is a strong asset. Fluency in English and Italian. Strong attention to detail, excellent interpersonal skills, and the ability to build positive relationships with guests and colleagues. Ability to multitask with excellent organizational skills in a high‑end, fast‑paced service setting. A collaborative team spirit and a genuine personal touch that elevates each guest interaction. A special passion for excellence, service, and the magic of creating meaningful, unforgettable dining memories. What We Offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Employee Discount for stays at any Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Schedule & Location: Full-time position based at Hotel Danieli, Venice. Flexibility to work weekends and holidays as needed. You must possess the legal right to work in Italy- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role: As the Hostess of Terrazza Danieli, you are the first and last impression of the dining experience. Reporting to the Restaurant Manager, you will be responsible for greeting guests with warmth, professionalism, and genuine hospitality, setting the tone for an elegant and seamless service journey. You will coordinate reservations, manage guest flow, escort guests to their tables, and ensure communication between dining room, kitchen, and service teams is smooth and efficient. You are the guardian of the restaurant atmosphere: poised, polished, and attentive, ensuring every guest feels recognized, valued, and cared for. What You Will Do: Welcome guests with warmth, professionalism, and natural elegance, offering exceptional service throughout their dining experience in collaboration with the service team. Manage the host stand, review the reservation book, coordinate seating assignments, and make recommendations for the optimal setup of table sections. Answer telephone calls professionally, handle reservations, provide restaurant and hotel information, and manage waitlists during peak periods. Escort guests to their tables promptly and based on preferences, ensuring a graceful and organized flow of service. Ensure cleanliness and order of the entrance, host stand, and all dining room sections; inspect each table before opening to ensure proper setup and presentation. Develop full working knowledge of the restaurant menu, dishes, ingredients, and concept to inform guests and support the service team. Recognize and acknowledge regular guests, anticipate needs, and personalize interactions to enhance hospitality. Assist with administrative tasks, including updating reservation logs and coordinating guest notes or special occasions with management. Uphold Four Seasons service standards, creating gracious and memorable dining moments aligned with the spirit of Terrazza Restaurant. What You Bring: Previous experience in a Food & Beverage outlet; luxury hotel experience is considered a strong asset. Fluency in English and Italian. Outstanding communication, personal presentation, and interpersonal skills; ability to connect genuinely with guests from diverse backgrounds. Excellent time management, multitasking capabilities, and the ability to remain calm in high-volume environments. Ability to operate computer equipment and F&B systems; experience with Opera or OpenTable is a plus. High attention to detail, diplomatic communication, and a polished, professional demeanor. Flexibility to work varying schedules, including mornings, evenings, weekends, and holidays. Legal right to work in Italy. What We Offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Employee Discount for stays at any Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Schedule & Location: Full-time position based at Hotel Danieli, Venice. Flexibility to work weekends and holidays as needed. You must possess the legal right to work in Italy- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role: Reporting into the Restaurant Manager, you will be responsible for ensuring exceptional service, creating memorable dining experiences, and offering attentive, polished and intuitive care to our guests at Bad Dandolo, the hotel’s historic Venetian lounge of Hotel Danieli. You will support the Chef de Bar in delivering a refined and expertly orchestrated service, assisting with food delivery, table set‑up, clearing and resetting, and ensuring that all equipment — china, glassware, and silver — is handled with impeccable care. You will be highly visible in the dining room, anticipating guest needs and elevating each moment with genuine warmth and professionalism, while strictly respecting HACCP and restaurant hygiene standards. What You Will Do: Assist the Chef de Bar throughout all phases of service, supporting the pacing, delivery, and refinement of the dining experience.Set up and clear tables with elegance and precision, ensuring all china, glass, and silver are flawlessly presented according to Four Seasons standards.Clear, clean, and reset tables promptly, neatly, and in full compliance with bar specifications.Support mise en place by replenishing linens, glassware, cutlery, condiments, and ensuring service stations are impeccably organized.Deliver dishes from the kitchen to guests with accuracy, timeliness, and impeccable presentation.Provide initial guest services—including greeting, offering water, bread, and initial table touches—aligned with Four Seasons’ signature warmth.Maintain high visibility in the dining room, observing guest needs, anticipating requests, and communicating feedback promptly to senior service leadership.Uphold hygiene and safety protocols at all times, respecting HACCP and internal restaurant procedures.Keep service areas and back‑office stations organized, clean, and fully stocked.Support the team in ensuring the dining room ambiance remains elegant, welcoming, and aligned with the guest experience vision of Bar Dandolo.Embody the Four Seasons culture of genuine heart and intuitive luxury at every guest interaction.What You Bring: Experience in luxury hotels and/or high‑end stand‑alone restaurants, ideally in the same role; international experience is a strong asset.Fluency in English and Italian.Strong attention to detail, excellent interpersonal skills, and the ability to build positive relationships with guests and colleagues.Ability to multitask with excellent organizational skills in a high‑end, fast‑paced service setting.A collaborative team spirit and a genuine personal touch that elevates each guest interaction.A special passion for excellence, service, and the magic of creating meaningful, unforgettable dining memories.What We Offer: Competitive Salary, wages, and a comprehensive benefits package.Excellent Training and Development opportunities.Employee Discount for stays at any Four Seasons worldwide.Complimentary Dry Cleaning for Employee Uniforms.Complimentary Employee Meals.Schedule & Location: Full-time position based at Hotel Danieli, Venice.Flexibility to work weekends and holidays as needed.You must possess the legal right to work in Italy- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role: As the Hostess of Bar Dandolo, you are the first and last impression of the dining experience, and you will be responsible for greeting guests with warmth, professionalism, and genuine hospitality, setting the tone for an elegant and seamless service journey. You will coordinate reservations, manage guest flow, escort guests to their tables, and ensure communication between dining room, kitchen, and service teams is smooth and efficient. You are the guardian of the restaurant atmosphere: poised, polished, and attentive, ensuring every guest feels recognized, valued, and cared for. What You Will Do: Welcome guests with warmth, professionalism, and natural elegance, offering exceptional service throughout their dining experience in collaboration with the service team.Manage the host stand, review the reservation book, coordinate seating assignments, and make recommendations for the optimal setup of table sections.Answer telephone calls professionally, handle reservations, provide restaurant and hotel information, and manage waitlists during peak periods.Escort guests to their tables promptly and based on preferences, ensuring a graceful and organized flow of service.Ensure cleanliness and order of the entrance, host stand, and all dining room sections; inspect each table before opening to ensure proper setup and presentation.Develop full working knowledge of the restaurant menu, dishes, ingredients, and concept to inform guests and support the service team.Recognize and acknowledge regular guests, anticipate needs, and personalize interactions to enhance hospitality.Assist with administrative tasks, including updating reservation logs and coordinating guest notes or special occasions with management.Uphold Four Seasons service standards, creating gracious and memorable dining moments aligned with the spirit of Bar Dandolo.What You Bring: Previous experience in a Food & Beverage outlet; luxury hotel experience is considered a strong asset.Fluency in English and Italian.Outstanding communication, personal presentation, and interpersonal skills; ability to connect genuinely with guests from diverse backgrounds.Excellent time management, multitasking capabilities, and the ability to remain calm in high-volume environments.Ability to operate computer equipment and F&B systems; experience with Opera or OpenTable is a plus.High attention to detail, diplomatic communication, and a polished, professional demeanor.Flexibility to work varying schedules, including mornings, evenings, weekends, and holidays.Legal right to work in Italy.What We Offer: Competitive Salary, wages, and a comprehensive benefits package.Excellent Training and Development opportunities.Employee Discount for stays at any Four Seasons worldwide.Complimentary Dry Cleaning for Employee Uniforms.Complimentary Employee Meals.Schedule & Location: Full-time position based at Hotel Danieli, Venice.Flexibility to work weekends and holidays as needed.You must possess the legal right to work in Italy


