Jump to content

FourSeasons

Students
  • Posts

    2,970
  • Joined

  • Last visited

    Never

Everything posted by FourSeasons

    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.About the role Spa Attendants provide the highest level of customer service to ensure a smooth welcome and departure for all guests as well as maintain cleanliness and presentation throughout combined Spa and Fitness areas. Spa Attendants respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and comfort. What you will do Set-up and maintain Spa and Fitness areas including refreshments. Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; assist customers in all inquiries in connection with Spa and Fitness services. Guide guests to their appointments as they relate to Spa and Fitness offerings. Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items.  Retrieve linens from laundry and maintain locker room set up; return used linen to laundry. Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception. Enforce Spa and Fitness rules and regulations for all adult and junior guests. Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas. What you bring CPR, First Aid Certified preferred. At least six month’s experience in Luxury hospitality environment or equivalent. Previous experience within Housekeeping or Spa industry preferred.   This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization. What we offer: Hourly: $23.17 Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals 401k Retirement Plans Schedule & Hours Part Time availability Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at [email protected]. Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.BASIC PURPOSE: The Membership Experience and Engagement Manager curates a luxury membership experience for our valued members.  This position will anticipate member needs, plan events, solicit valuable feedback, and take a proactive approach to elevating the member experience.  This role will manage monthly membership dues, analyze attrition, and drive new membership sales.  ESSENTIAL FUNTIONS: Operational Management Answer phones and emails quickly and efficiently, responding to all communication within 24-hours. Assist with membership check in as needed. Ability to maintain constant open communication with Director of Wellness regarding guest related and employee related issues Ability to develop working relationships with the Engineering, Laundry, F&B, and Spa as a support system to the Club Accountable for completing thorough and timely follow-through with attention to detail. Responsible for greeting guests upon arrival when possible and providing information regarding Club services including memberships Possess a high level of attention to detail in order to maintain a meticulously clean and tidy fitness facility Ensure the daily cleanliness of the fitness center, locker areas, indoor pool, communicate with Fitness Attendants and lend a helping hand as needed Report equipment malfunctions promptly and accurately and handle lost and found items Ensure safety procedures are followed and notify Security of any incident or injury. Book guest reservations in a proficient and timely manner as needed Ensure all Fitness appointments conducted are checked in or communicate with provider Ability to provide the proper and safe operation and care of all health club equipment including fitness equipment, free weights, bicycles, sauna, Jacuzzi, and handicap lift. Other duties as assigned Membership and Guest Experience Ensure exceptional member experiences by upholding the spa and fitness luxury service standards and respond promptly to feedback. Responsible for greeting guests by phone, e-mail or upon arrival when possible and providing information regarding club services including memberships Responsible for conducting in-depth tours of the fitness facility and the Hotel to promote membership Responsible for the administration and sales of any memberships for corporate partners and accounts Accountable for membership billing, resolving billing issues, tracking member status and other pertinent details Address and resolve member concerns on an ongoing basis in conjunction with Management Team Ability to enforce procedures and regulations with guests Accountable for maintaining an accurate member list and data summary, ensuring Hotel management has access to pertinent information Upholding continued recognition for new and existing members and updating Spa and Hotel departments with membership status and new information Be knowledgeable on all subject matter regarding Club packages and services including, features, benefits, pricing, procedures and protocols to ensure exceptional guest experience Actively sell services, packages, events, upgrades and memberships to prospects and clients Inform guests on all aspects regarding the services, hours of operation, rules and regulations, and classes to ensure an exceptional guest experience. Interface with all team members of club to ensure a seamless member experience from guest dining to booking perks Plan and execute quarterly member events that enrich the member experience while building strong member relationships. Managers must display, have knowledge of and participate in all the club's services, programs, and products. Build rapport and lasting relationships with prospective and current members. Maintain consistent Membership communication with newsletters and emails about events. Accountable for maintaining HIPAA certification and PCI compliance Financial, Strategic Support & Sales Accountable for membership billing, resolving billing issues, tracking member status and other pertinent details Manage monthly attrition to maintain and grow membership to budgeted and forecasted goals. Membership Manager is responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation and securing member referrals. Responsible for selling club memberships. Prospect new business and clients. Host events and workshops for in-club lead generation Achieve or exceed individual sales goals, renewals and ancillary service goals. Conduct pre-planning activities each month including strategic outreach, for securing member referrals. Compliance & Standards Ensure adherence to Four Seasons’ Category One and Two Work Rules and Standards of Conduct. Participate in internal standards testing and support various departments to maintain operational excellence.  Promote safety awareness and maintain a hazard-free environment for both staff and guests. NON-ESSENTIAL FUNCTIONS: Assist throughout the hotel as needed when managers are required to support. KNOWLEDGE AND SKILLS: Education: College degree in Hotel & Hospitality Management or Business Administration preferred. Experience: Minimum of three years’ experience in luxury Spa or Club operations. Previous experience with Membership preferred. Skills and Abilities: Must be flexible with schedule - Able to work weekdays, weekends, and holidays. Reading, writing and oral proficiency in the English language. Must be able to exhibit high emotional intelligence when working with members, guests and employees. The ability to multi-task while under pressure. HOURS REQUIRED: This is a full-time position where you will be asked to work a minimum of 40 hours a week. Hours per week may be more than 40 hours as business levels demand. Days and hours of work are dependent on spa and hotel business levels. Early mornings, evenings, and weekend availability are required for this position.   TRAVEL REQUIRED: There may be some travel associated with role. What we offer Salary Range: $73,400.51 -  $78,400.51 Health Insurance - Medical, Dental & Vision Company Match 401K Plan Complimentary stays at Four Seasons Worldwide  Complimentary meals in our Wellness Café Laundered Employee Uniform  Employee Assistance Program   Investment in your Wellbeing   Life Insurance   Complimentary on-site parking   Training programs, tuition reimbursement   Growth & Development opportunities   Schedule & Hours Full time position Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39.Join Our Team The Four Seasons Hotel San Francisco at Embarcadero seeks a Temporary Turndown Attendant to join our talented team! This is a temporary full-time assignment starting at 3 months with the possibility of extension based on the business needs of the hotel.  Don't miss this unique opportunity to be part of the world's leading luxury hotel company! We invite you to join Four Seasons San Francisco at Embarcadero. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role! Responsibilities Include (but are not limited to): Has a set number of occupied rooms to clean during a shift.Removes used towels and replaces them with clean ones from the Linen Closet.Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot.Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.Prepares unoccupied rooms for turndown for arriving guests.Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed.Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.Works harmoniously and professionally with co-workers and supervisors.Preferred Qualifications and Skills: Reading, written and oral proficiency in the English language is requiredViable candidates must have a minimum of one (1) year of housekeeping experience, luxury hotel preferredMust be able to cope with stress and work in a high-volume operationMust be able to prioritize and multi-taskMust be able to work a flexible schedule, including days, nights, weekends and holidaysHigh school educations or equivalent experience is preferredWorking at Four Seasons Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. Four Seasons offers an award winning work environment and an excellent benefits package which includes: Hourly Rate: 34.12Generous medical, dental & vision insurance plans401k Retirement planComplimentary Employee MealsPaid holidays, vacation & sick daysLearn more about what it is like to work at Four Seasons – visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture. About Four Seasons Resort and Residences Los Cabos at Costa Palmas Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.  Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:  Hotel Site: https://www.fourseasons.com/es/loscabos/ Instagram: #fsloscabos   About the role of Host/Hostess The Hostess is responsible for greeting guests upon arrival, managing reservations, and ensuring a smooth flow of patrons into the dining area. The Hostess plays a crucial role in creating a welcoming environment and ensuring guests are seated comfortably. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. What you will do: Welcome guests as they enter the establishment with a friendly and courteous demeanor. Ensure guests feel valued and appreciated. Manage the seating of guests according to the availability, ensuring they are seated in a timely manner. Handle reservations, ensuring that they are logged correctly and that guests are seated according to their reservation time. If the establishment is busy, manage waitlists and provide accurate wait time estimates. Take incoming calls, provide information about the restaurant, and assist with reservations or inquiries. Assist guests with requests, provide information about menu options, and ensure a pleasant dining experience. Address guest concerns or issues professionally, escalating them to the manager when necessary. What you bring: Fluency in both Spanish and English is required to effectively communicate with diverse guests and staff. A minimum of two (2) years of experience working in the Food & Beverage industry is essential for this position. A minimum of one (1) year of experience in a luxury hotel or a similar high-end hospitality environment is highly preferred and considered a valuable asset. Must be able to stand for extended periods and walk around the establishment for the duration of the shift, ensuring smooth operations. Must maintain a polished, professional appearance at all times, adhering to the company’s dress code and grooming standards. *This job requires applicants to have current work authorization in Mexico* What we offer: Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level           Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort Uniforms:   Complimentary Dry Cleaning for Employee Uniforms         Training & Development: In-house training workshops for line and management employees Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards Service Culture   Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.   Learn more by visiting us at:   Company Site:       www.fourseasons.com      Our Careers:       https://careers.fourseasons.com/us/en     LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts    Facebook:               https://www.facebook.com/FourSeasonsJobs    Twitter:                    https://twitter.com/FourSeasonsJobs   
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.About the role The Guest Room Attendant delivers the best Rooms experience for our guests through attention to detail, ensuring all guest rooms are clean and up to standard. This role anticipates, customizes, and services guest’s needs before being asked and is knowledgeable about hotel offerings and amenities.   What you will do Clean, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure    Performs Room Attendant duties in occupied rooms and check-out rooms   Provides turndown service for guests   Find opportunities to personalize the service experience for each guest  What you bring One+ year experience working in hotel housekeeping is considered an asset  Strong organization skills and an eye for attention to detail   Strong communication skills    What we offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours Full Time 8hr shifts, starting time varies 7am, 8am, 9am, or 10am. Must be able to work holidays and weekends. Candidates must have valid work authorization for the U.S.  Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.  Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.About the Role As a Food & Beverage Administrative Assistant, you’ll be the driving force behind the scenes, supporting the Director of Food & Beverage and all outlet managers across all of our outlets. Your organization, energy, and attention to detail will help keep operations running seamlessly while empowering the team to deliver exceptional and memorable guest experiences. What you will do Provide administrative support to the Food & Beverage Division, including document preparation, correspondence, recordkeeping, and file management.   The job will require daily usage of Birchstreet, Micros, Avero, OpenTable, GoldenXP and Opera. And multiple other systems and applications.  Manage calendars, schedules, and appointments for senior F&B leadership to ensure efficient operations and communication.   Coordinate and distribute Banquet Event Orders (BEOs), ensuring timely and accurate communication with culinary, banquet, and service teams.   Maintain POS systems, including menu updates, pricing, layouts, and branded materials in accordance with company standards.   Partner with Culinary and Front-of-House leadership to manage BirchStreet purchasing orders, inventory tracking, and cost documentation.   Support restaurant and banquet operations during special events, holidays, and high-volume periods.   Coordinate reservations for holiday and special events through OpenTable.   Prepare and maintain training materials for menu rollouts, including pickup charts, allergen guides, and pairing resources.   Create and maintain order guides for outlet supplies and retail items.   Serve as a liaison between restaurants, bars, kitchens, banquets, housekeeping, sales, and other departments to ensure effective communication and coordination.   Assist with planning and execution of F&B events, including logistics, administrative preparation, and post-event follow-up.   Maintain par levels for menus and operational paper supplies.   Track and maintain temperature logs in compliance with health and safety standards.   Oversee and update live entertainment schedules across all outlets.   Handle internal and external communications in a professional manner consistent with luxury hospitality standards.   Maintain weekly meeting notes for F&B and Culinary leadership meetings.   Manage team schedules using workforce management systems, including OnTrack.  Create bi-weekly F&B newsletter with information provided buy the culinary and F&B management team.  What you bring Previous experience in administration, coordination, or Food & Beverage operations, preferably within a luxury hotel, restaurants or high-end hospitality environment.   Exceptional organizational skills with a strong attention to detail and accuracy.   Excellent written and verbal communication skills, with the ability to collaborate effectively across multiple teams.   Proficiency with computer systems, along with basic design capabilities for menu creation.   Strong multitasking abilities, with the capacity to prioritize in a fast-paced environment while maintaining composure and professionalism.   A service-driven mindset with the ability to engage professionally with colleagues, leadership, vendors, and guests.  ​   What we offer A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career Inclusive, diverse employee events and celebrations throughout the year Exclusive Four Seasons travel perks and employee discounts worldwide Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days Complimentary Employee Meals And so much more as part of the Four Seasons experience Schedule & Hours Full Time Flexibility to work early mornings, evenings, weekends and holidays. Candidates must have valid work authorization for the U.S.  Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.  Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.About the RoleAt Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking an exceptional Group Sales Manager (preferably with US market Knowledge) to join our Sales team. As Group Sales Manager, you will be an experienced luxury hospitality sales professional with a strong understanding of the MICE and group segments in a fast paced and dynamic hotel environment. You will play a key role in driving group revenue from feeder markets, building long-term relationships with agencies, corporate clients and key partners, and representing the hotel within the global Four Seasons network. At Four Seasons, our purpose is to create impressions that stay with our guests for a lifetime. We believe that exceptional service is built through genuine care, attention to detail, and a passion for exceeding expectations. What You Will DoDrive group revenue, focusing on corporate groups, incentive travel, and MICE segments, in alignment with the hotel’s commercial strategy.Establish Four Seasons Astir Palace Athens as a preferred luxury destination for planners, agencies, and corporate clients.Proactively generate new group business through strategic prospecting, sales trips, networking, and industry events across key feeder markets.Build and maintain a strong pipeline of qualified opportunities, delivering against revenue and activity targets.Develop and nurture relationships with key accounts, including MICE agencies, DMCs, and corporate direct clients.Collaborate closely with Global Sales Offices and internal teams to maximise conversion and ensure seamless client experiences.Conduct regular client meetings (virtual and in-person), maintaining a high level of engagement and follow-up through CRM tools.Organise and host site inspections, familiarisation trips, and presentations, ensuring a best-in-class experience aligned with Four Seasons standardsMaintain strong product knowledge of all hotel offerings, including accommodation, event spaces, wellness facilities, and F&B, to effectively position the property for bespoke group programsMonitor market trends, competitor activity, and client feedback to refine strategies and identify new opportunitiesWhat You BringProven track record in group/MICE sales within luxury hospitality.Fluency in English (extra language would be considered as an advantage).Highly motivated, proactive, and results-driven with strong commercial acumen.Excellent communication, negotiation, and relationship-building skills.Ability to manage multiple priorities and work collaboratively across international teams.Experience using CRM systems (e.g., Salesforce) and sales reporting tools.Willingness to travel frequently to the assigned territory.EU Nationals accepted.What We OfferCompetitive Salary and comprehensive Benefits Package.Complimentary Employee Meals, Bus Transportation and Laundry Services.Ticket Restaurant monthly allowance.Complimentary Nights at Four Seasons Hotels & Resorts worldwide.Employee Recognition Program.Opportunities for Global Travel through Task Forces and Transfers.Access to Four Seasons global Training & Development programs.Schedule & HoursFull-time, permanent position. Five working days per week. Join Four Seasons Astir Palace Hotel Athens and become part of a passionate team committed to delivering exceptional luxury experiences. If you are a commercially driven sales professional who enjoys building long-term client relationships and contributing to the success of one of the world's leading luxury hospitality brands, we would love to hear from you.
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role: The F&B Supervisor plays a key role in delivering an exceptional dining experience across all outlets. This position supports the Food & Beverage leadership team by supervising daily operations, guiding the service staff, and ensuring that Four Seasons standards of hospitality, quality, and guest engagement are consistently upheld. What You Will Do: Supervise daily operations across the Terrazza Danieli, the Bar Dandolo, and other F&B outlets. Lead, motivate, and support service teams during shifts, ensuring the delivery of consistent Four Seasons standards. Ensure a warm, attentive, and personalized guest experience. Collaborate with Culinary and Bar teams to maintain smooth communication and operational flow. Anticipate guest needs, resolve issues, and manage service recovery with professionalism. Oversee mise en place and overall service quality before, during, and after service. Ensure compliance with hygiene, safety, and HACCP regulations. Support inventory control, ordering processes, and stock management. Participate in staff coaching and contribute to developing team performance and service excellence. Foster a positive, collaborative, and service-driven work environment. What You Bring: 2–3 years of experience in a Food & Beverage operational role, ideally within luxury hospitality or fine dining. Fluency in English and Italian. Strong leadership abilities with a hands-on approach to supervising teams. Strong organizational skills, attention to detail, and polished professional presence. Knowledge of HACCP standards and luxury service practices. Flexibility to work shifts, weekends, and holidays. Excellent communication and interpersonal skills, with the ability to connect authentically with guests and inspire your team A refined sense of taste, attention to detail, and a genuine passion for creating memorable experiences What We Offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Employee Discount for stays at any Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Schedule & Location: Full-time position based at Hotel Danieli, Venice. Flexibility to work weekends and holidays as needed. You must possess the legal right to work in Italy
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.Overnight Front Desk Receptionist - Full time  Four Seasons Hotel Seattle    Four Seasons Hotel Seattle is looking for an Overnight Front Desk Receptionist who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Overnight Front Desk Receptionist is a part of a dynamic team that provides award-winning service to our guests.  This position reports to the Front Office Manager. U.S. work authorization is required for this position.    Key Elements of the Job  Handle the check-in process in an efficient and engaging manner, personalizing the experience for each guest  Ascertain guest satisfaction, collects keys, posts late charges and presents bill to guest during the check-out process.  Follow a detailed process in each transaction that assures guest room type, preferences and billing are accurate  Maintain a balanced bank assigned by the hotel.  Make change, cashes checks, exchange foreign currency and reconcile all transactions at the close of each shift  Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone  Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests    Preferred Qualifications and Skills  High school education; Bachelor’s degree strongly preferred  Ability to stand continuously for an entire work shift  Ability to handle luggage, packages, and boxes up to 50 lbs carried over a distance of up to 20 feet  An innate ability to communicate one-on-one with guests and provide intuitive service  A keen eye for detail and consistency  Positive demeanor and energetic spirit  A comfort reading reports, maps and directions, utilizing computer systems, and communicating both verbally and in writing to guests to ensure the very best experience    Benefits Include:   Compensation: $27.54/hour  13 Days Paid Time Off + 10 Paid Holidays/year   Medical, Dental, & Vision Insurance     401K Retirement Savings Plan, plus Employer Match Program     Complimentary Room Nights and Discounted Rates      Complimentary Meals in our Employee Cafeteria   Complimentary Uniform Care & Dry Cleaning   Employee Assistance Program     Investment in your Wellbeing     Paid Parental Leave & Short-Term Disability   Life Insurance     Bereavement & Jury Duty Pay   FMLA & WA State Leave   Personal, Medical, & Military Leave options   Tuition reimbursement     Training Programs; Growth & Development Opportunities       Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle   Seattle Hospitality Careers | Four Seasons Hotel Seattle    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.Host/ess - Full time  Four Seasons Hotel Seattle    Four Seasons Hotel Seattle is looking for a Host/ess at Goldfinch Tavern who shares our passion for excellence and is enthusiastic about creating the ultimate dining experience. The Host/ess is part of a dynamic team that provides award winning service to our restaurant and hotel guests. This position reports to the Goldfinch Tavern management team.  U.S. work authorization is required for this position.    Key Elements of the Job  Welcome guests with warm interactions   Start the experience in an energetic and positive manner that makes the guest feel well cared for  Possesses a sharp eye for detail   Handles busy situations in a warm and professional manner  Identifies and recognizing repeat guests   Drive to make the dining experience unique and special    Preferred Qualifications and Skills  Ability to anticipate and understand guest's needs  Strong problem solving and multitasking skills  Clear and eloquent communication skills with proper grammar  Kind nature with a graceful and serene presence  Presence that radiates luxurious hospitality    Benefits Include:  Compensation: $22.02/hour, plus applicable service charge percentage  13 Days Paid Time Off + 10 Paid Holidays/year  Medical, Dental, & Vision Insurance    401K Retirement Savings Plan, plus Employer Match Program    Complimentary Room Nights and Discounted Rates     Complimentary Meals in our Employee Cafeteria  Complimentary Uniform Care & Dry Cleaning  Employee Assistance Program    Investment in your Wellbeing    Paid Parental Leave & Short-Term Disability  Life Insurance    Bereavement & Jury Duty Pay  FMLA & WA State Leave  Personal, Medical, & Military Leave options  Tuition reimbursement    Training Programs; Growth & Development Opportunities     Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle  Seattle Hospitality Careers | Four Seasons Hotel Seattle Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role: You will be responsible for delivering exceptional beverage service, crafting memorable moments, and elevating the guest dining experience at Bar Dandolo, the historic Venetian lounge of Hotel Danieli. As a Bartender, you will prepare cocktails, wines, spirits, and specialty drinks with precision and artistry, ensuring each guest receives a warm, personalized, and intuitive service experience. You will maintain full product knowledge, ensure impeccable presentation standards, and collaborate closely with the Restaurant and Service teams, all in alignment with Four Seasons’ culture of genuine heart. What You Will Do: Prepare and serve beverages — cocktails, wines, spirits, aperitifs, digestifs — following Four Seasons standards for mixing, pouring, presentation, and service. Offer vivid, engaging descriptions of beverage items, including origin, flavor profile, and preparation, guiding guests through the menu with confidence and charm. Take beverage orders directly at the bar or through the service team, ensuring accuracy and timely execution. Anticipate guest needs, monitor satisfaction, make personalized recommendations, and respond promptly to requests or concerns. Collaborate with the F&B and kitchen team to coordinate beverage timing with food service for a seamless dining flow. Maintain an impeccable bar mise en place: restocking, organizing, preparing garnishes, polishing glassware, and ensuring a pristine workstation. Ensure strict compliance with HACCP, alcohol service laws, and Four Seasons safety and hygiene standards. Support the creation of seasonal specials and signature cocktails that reflect the identity and elegance of Bar Dandolo. Close guest checks accurately and follow all POS procedures. Maintain a polished presence and actively contribute to the refined ambiance of the restaurant. What You Bring: Previous Bartender experience in luxury hotels, fine dining restaurants, or high‑end bar environments; international experience is an advantage Fluency in English and Italian Must possess the legal right to work in Italy. Strong knowledge of mixology, classic cocktails, spirits, and beverage pairing. Excellent communication and interpersonal skills, with the ability to connect authentically with guests and inspire your team Team player attitude, combined with personal flair, creativity, and passion for crafting memorable guest experiences. Ability to multitask gracefully, remain composed under pressure, and maintain exceptional attention to detail. What We Offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Employee Discount for stays at any Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Schedule & Location: Full-time position based at Hotel Danieli, Venice. Flexibility to work weekends and holidays as needed. You must possess the legal right to work in Italy
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role: The Chef de Partie oversees and prepares high‑quality food items for all in‑suite dining periods, ensuring that guest orders are executed with precision, consistency, and Four Seasons’ culinary standards. This role supports kitchen leadership in supervising production, maintaining safety and sanitation, and guiding junior team members. What you will do: Supervise and oversee preparation of breakfast, lunch, and dinner items according to production requirements and standards. Prepare food items to order following recipe cards, portioning guidelines, and presentation standards; set up station for service. Start advance‑prep items as required, ensuring production does not exceed forecasted needs. Maintain a safe, clean, and sanitary work environment, including correct use and cleaning of kitchen equipment (stoves, fryers, ovens, mixers, etc.). Train, motivate, and supervise kitchen employees, ensuring adherence to Four Seasons cultural and core standards. Support kitchen leadership with quality control, menu execution, and consistent service delivery. Assist across departments when needed, contributing to smooth culinary operations and teamwork. What you bring: Culinary experience in a luxury hotel or high‑end restaurant environment, with strong technical cooking skills. Fluency in English and Italian 3+ years of progressive leadership experience in culinary or F&B management roles. Ability to train, mentor, and inspire a diverse culinary team. Strong knowledge of kitchen operations, inventory systems, and culinary production equipment. Excellent organizational, time‑management, and multi‑tasking abilities in a fast‑paced environment. Strong communication and interpersonal skills, with the ability to collaborate effectively across departments What We Offer Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Employee Discount for stays at any Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Schedule & Location Full-time position based at Hotel Danieli, Venice. Flexibility to work weekends and holidays as needed. You must possess the legal right to work in Italy
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role Reporting to the Spa Manager and the Spa Head Therapist, you are responsible for delivering exceptional, personalized spa treatments designed to promote deep relaxation, wellbeing, and emotional balance. You will ensure that every guest enjoys a transformative and restorative spa journey by tailoring treatments, offering expert product recommendations, and maintaining the impeccable standards of comfort, serenity, and luxury that characterize our Spa. You will guide guests through our Spa Treatment Menu, provide thoughtful and customized suggestions for therapies and home-care rituals, respond to a wide range of guest requests with professionalism and warmth, and ensure that all treatment rooms are perfectly prepared, sanitized, and stocked before and after each service. Your role is fundamental to creating memorable wellness experiences rooted in care, authenticity, and excellence. What You Will Do Provide a wide range of spa and wellness treatments in accordance with Four Seasons protocols, ensuring each experience is performed with precision, warmth, and deep attention to guest comfort.Welcome guests with a calm, nurturing presence and guide them through treatment options, tailoring recommendations based on individual needs and preferences.Describe the Spa Treatment Menu with confidence, offering expert advice on treatments, holistic practices, and home‑care products to enhance post‑treatment wellbeing.Ensure the cleanliness, organization, and full sanitization of all treatment rooms before and after each guest, following internal hygiene standards and wellness best practices.Maintain treatment room inventories, including linens, tools, products, and equipment, ensuring a seamless operational flow.Respond promptly and sensitively to guest requests, concerns, and wellbeing needs, adapting treatments as required to deliver a personalized experience.Actively contribute to a serene and luxurious spa environment, ensuring that all interactions reflect genuine care and exceptional guest service.Support Spa leadership in monitoring product usage, stock rotations, and treatment quality.Uphold the Four Seasons philosophy of intuitive service, cultivating moments of peace, connection, and profound relaxation..What You Bring Proven technical expertise across a wide range of spa treatments and modalities.Prior Spa Therapist experience in a luxury spa or wellness environment, with solid understanding of spa, wellness, and holistic treatment modalities.Valid Italian qualifications, such as Diploma di Estetica or Diploma di Massofisioterapia, or an internationally recognized Spa Therapist certification.Strong technical knowledge of massage therapies, body treatments, facial techniques, aromatherapy, and wellness rituals.A calm, compassionate, and professional presence, with the ability to make guests feel safe, welcomed, and deeply cared for.Excellent communication and interpersonal skills, with the natural ability to build trust and rapport.A passion for excellence and for creating meaningful, restorative experiences for guests.Strong organizational skills and the ability to multitask gracefully in a serene, high‑end spa environment.Ability to collaborate harmoniously with a team and contribute to a nurturing, supportive spa culture.Fluency in Italian and good knowledge of English; additional languages are a plus.Legal authorization to work in Italy.What We Offer Competitive salary and benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & Location Full-time position based at Danieli, a Four Seasons Hotel, VeniceFlexibility to work weekends and holidays as requiredLegal right to work in Italy required
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role The Front Desk Agent is an essential member of the Front Office team, responsible for delivering a seamless arrival, stay, and departure experience. As the first point of contact, this role upholds the Four Seasons commitment to intuitive luxury service, handling guest interactions with professionalism, warmth, and efficiency.Front Desk Agents respond to a wide range of guest requests, ensuring every detail of their stay is anticipated and personalized. What You Will Do Welcome and check guests in and out with the highest level of hospitality and professionalism.Assist guests with inquiries related to hotel services, operating hours, key personnel, in‑house events, local attractions, and directions.Respond promptly and accurately to guest requests, accommodating special needs whenever possible.Manage guest profiles and preferences, adding personal recommendations and touches in line with Four Seasons standards.Handle guest complaints courteously, ensuring effective service recovery when needed.Work with Opera for check‑in, check‑out, postings, and internal communication.Maintain accurate financial transactions, including posting charges, processing payments, and balancing assigned bank if required.Coordinate with Housekeeping, Concierge, Rooms Control, and other departments to ensure smooth guest experiences.Support safety and security by reporting unusual incidents and responding to emergencies following hotel standards.Uphold Four Seasons grooming, etiquette, and Forbes‑level service expectations throughout the shift.What You Bring Previous Front Desk or guest service experience preferred; luxury hospitality experience is an advantage.A genuine passion for hospitality, with a natural desire to create memorable moments and elevate every guest interaction.Strong communication and interpersonal skills, with a warm and polished demeanor.Ability to multi‑task, prioritize, and remain calm under pressure.Comfortable using hotel systems and handling administrative tasks.Strong attention to detail and guest‑centric mindset.Flexibility to work morning, afternoon, evening, weekend, and holiday shifts as required.Fluency in English and Italian. Additional languages are a plus.What We Offer Competitive Salary, wages, and a comprehensive benefits package.Excellent Training and Development opportunities.Employee Discount for stays at any Four Seasons worldwide.Complimentary Dry Cleaning for Employee Uniforms.Complimentary Employee Meals.Schedule & Hours Full-time position based at Hotel Danieli, Venice.Flexibility to work weekends and holidays as needed.You must possess the legal right to work in Italy
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.About the Role The Guest Service Agent plays a vital role in delivering highly personalized, seamless, and emotionally engaging service throughout every stage of the guest journey. You will act as a warm and attentive host, ensuring guests feel recognized, valued, and supported from the moment they first interact with the hotel — across multiple touchpoints and languages — through long after their departure.You will be responsible for welcoming guests, introducing the hotel and accommodation, providing room escorting, and delivering a clear and engaging presentation of services. You will interact with guests both in person and through various communication channels, including email and chat, handling requests and reservations with precision and care. You will respond to a wide variety of guest needs, offering personalized recommendations and thoughtful touches that reflect the Four Seasons standard of intuitive luxury service.What You Will Do Welcome guests, provide room escorting, handle all guest interactions across multiple channels, in person, phone, email, and chat, ensuring a seamless and professional experience in multiple languages. Engage with guests throughout the property, lobby, F&B outlets, offering guidance, assistance, and personalized recommendations, while actively promoting internal outlets and curated external experiences. Manage guest requests and reservations across the full guest journey, from pre-arrival to post-departure, including restaurant bookings, transportation, and concierge-style support. Respond promptly and effectively to guest needs, ensuring clarity, personalization, and consistency across all touchpoints. Log guest preferences, interactions, and follow-up tasks into Four Seasons systems to support recognition and personalization. Assist other departments during peak periods, ensuring continuity of guest service and smooth cross-functional collaboration. Own service recovery efforts by addressing guest concerns with empathy, taking corrective action, and ensuring appropriate follow-up. Support daily operational planning by coordinating guest requests, compiling information, and contributing to internal briefing notes. What You Bring One+ years of experience within a luxury hotel or similar high-end hospitality environment. Ability to support luggage handling. Excellent interpersonal and communication skills, with the ability to engage guests effectively across different channels and create genuine connections. Strong cross-cultural sensitivity and a natural customer-service orientation, with the ability to adapt to diverse guest needs. A guest-centric mindset with a deep understanding of personalization, guest journey management, and emotional engagement. Confidence in interacting with guests in multiple languages, both verbally and in writing (email/chat). Passion for delivering intuitive and memorable experiences, enriched with warmth, empathy, and attention to detail. Strong organizational skills and the ability to multitask in a fast-paced environment while maintaining accuracy and poise. Fluency in English and Italian. Additional languages are a strong advantage. What We Offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities. Employee Discount for stays at any Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Schedule & Hours Full-time position based at Hotel Danieli, Venice. Flexibility to work weekends and holidays as needed. You must possess the legal right to work in Italy
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Occupying the top floors of a landmark 39-floor tower, Four Seasons Hotel Tokyo at Otemachi seamlessly blends modern high-style design with classical Japanese elements. From tasteful event venues to dynamic dining and drinking spaces, the Hotel offers a unique experience that is distinctively Four Seasons. The Hotel boasts a prime location above Otemachi Station in Tokyo's prominent financial district, right next to the Imperial Palace. The SPA is a tranquil sky-high sanctuary, complete with water features: vitality pools, mist chairs, and traditional Japanese ofuro baths. Dining options range from est, a Michelin-starred contemporary French restaurant, to PIGNETO, which serves authentic Italian cuisine with an al fresco terrace. VIRTÙ, listed on Asia's 50 Best Bars, is an immersive concept bar that harmoniously blends the drinking cultures of two iconic capitals, Paris and Tokyo. THE LOUNGE is the perfect spot for anything from an impromptu business meeting to a glamorous afternoon tea, all enhanced by stunning views of the Imperial Palace Gardens and the breathtaking Tokyo skyline.  About the roleThe Sales Coordinator primary role is to perform general office duties to support Sales & Marketing team. For example, filing, sending emails, typing, faxing, copying, companies details updating on to the GOLDEN and Maintaining company profiles. What you will do People Functions • Maintain a harmonious and professional relationship with co-workers, supervisors and all departments. • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. • Speak with others using clear and professional language. • Prepare and review written documents accurately and completely. • Be friendly, customer centric, smile and able to work in a team environment. • Assist in other areas of the department as needed. Product Functions • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. • Responsible for coordinating internally with the sales & marketing team. • Assist sales team by managing schedules, filing important documents and communicating relevant information. • Create and manage company profile on the GOLDEN. • File and retrieve documents and reference materials. • Handle the processing of all orders with accuracy and timeliness • Perform any additional duties as assigned by the Director of Sales or Sales Manager. Profit Functions • Coordinated and responded to all requests of Hotel sites for prospective business • Answered and directed all incoming phone calls within the Sales Office. What you bring High School education or equivalent experience Preferred one to two years experience in related position with Four Seasons or other organization  What we offer:  •    Competitive Salary, wages, and a comprehensive benefits package•    Excellent Training and Development opportunities•    Complimentary Accommodation at other Four Seasons Hotels and Resort•    50%F&B outlet discount for other Four Seasons Hotel in Japan.•    Complimentary Employee Meals•    Social insurance •    Define contribution benefit •    Yearly health checks up Schedule & Hours: •     40 working hours per week.  •     10 days off every month except February (9 days) 
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over.About the role Provide a complete and satisfying dining experience to all guests in accordance to the service flow and hotel’s standard. 根据酒店服务流程和核心标准为客人提供一个完整并且令人满意的客户体验。  What you will do To report duty in a punctual and well-groomed manners in accordance to the hotel’s standards. To execute other job-related duties as instructed by your superior. To welcome guests and seat them to their convenience. To set up restaurant according to meal period requirements as per standard. Ensures full mise-en-place is prepared prior to start of operations and replenished afterwards for all meal period. 根据酒店标准,准时并且着装整齐的汇报工作。执行上级指示的其他相关职务。欢迎客人并让他们坐在方便的位置上。根据用餐期间需求为标准布置餐厅。 确保餐厅在开始运营前完成所有准备工作并且在用餐时间后补充足够。 What you bring A good knowledge in food and beverage and service rules. Efficiency in your work, to be honest to the guests, superior and colleagues. Have a good attitude and be willing to learn. To have a basic understanding of English and Chinese language. 对餐饮和服务规则有足够的了解。有效率的工作,对待客人,上级和同事有礼貌。  有一个好的工作态度并且愿意学习。 对英语和中文有基本的理解能力。   What we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee Meals具有竞争力的薪资、工资以及全面的福利优质的培训与发展机会在全球所有四季酒店住宿可享受员工折扣员工制服可享受免费干洗服务免费员工餐 Schedule & Hours: Flexible.灵活排班    /VE
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.About the role:  The Four Seasons Hotel Philadelphia is seeking an Chef de Cuisine at Sky High by Jean-Georges to join our Four Seasons Hotel Philadelphia culinary team. The Chef de Cuisine facilitates the organization of the kitchen operations of Sky-High, and provides leadership and management for the culinary department by establishing efficient systems and processes to ensure that the standards as set forth are adhered to. The Chef de Cuisine works closely with Jean-Georges Management to uphold the partnership’s culinary vision, align on menu development, and execute experiences that reflect the Jean-Georges brand and Four Seasons standards seamlessly.  What you bring:  The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.  Qualifications include:  A minimum of 5 years of culinary experience, ideally including 2 years in a similar management role  Requires ability to operate computer equipment and food & beverage computer systems  Requires the ability to operate and utilize culinary production equipment and tools  Work authorization in the United States  What we offer: COMPLIMENTARY  Room night stays at Four Seasons worldwide  Employee meals prepared by our culinary team  Dry cleaning and alteration of employee uniforms  DISCOUNTED  Medical, Dental, and Vision coverage  Parking and Septa access  City Fitness membership  ADDITIONAL  PTO and Nine (9) Paid Holidays  401k participation with a company matching program  100% Company-Paid Parental Leave  Growth Opportunities with Four Seasons  Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our Chef de Cuisine to be flexible in working mornings, evenings, weekends and holidays.  Want to know more about working for Four Seasons? Visit us at:  You Tube: http://bit.ly/WeAreFS  Facebook: http://bit.ly/WeAreFS_FB  LinkedIn: http://bit.ly/WeAreFS_LI  Twitter: http://bit.ly/WeAreFS_TW  Instagram: http://bit.ly/WeAreFS_IG  See what our employees are saying at: #FSEmployee  Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.  To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.At Four Seasons, corporate values are much more than a program or a policy; they define who we are and inform the decisions we make. The company’s guiding principle is the Golden Rule, and such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and the people we employ and serve around the world. On the iconic Las Vegas Strip, the luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas, reflects the energy and excitement of one of the world’s most vibrant cities. The Guestroom Attendant delivers the best room experience for our guests through attention to detail, ensuring all guest rooms are clean and up to standard. This role anticipates, customizes, and services guests’ needs before being asked and is knowledgeable about hotel offerings and amenities. This role is part of the Housekeeping Team, reporting to the Director of Housekeeping.  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.On the iconic Las Vegas strip, luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas reflects the energy and excitement of one of the world’s most vibrant cities.  About the roleServe guest needs by assisting the Room Service Server in food delivery, tray table removal, and completing guest requests What you will do The Room Service Busperson will serve guest needs by assisting the Room Service Server in food delivery, tray table removal, and completing guest requests. What you bring We are looking for an individual who possesses an affinity for service! This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills. The ability to perform this position to Four Seasons Standards is required. What we offer: •    Competitive Salary, wages, and a comprehensive benefits package•    Excellent Training and Development opportunities•    Complimentary Accommodation at other Four Seasons Hotels and Resort•    Complimentary Dry Cleaning for Employee Uniforms•    Complimentary Employee Meals•    Complimentary Employee Parking Schedule & Hours: •     Part-Time Employment Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.Retail Attendant  The Four Seasons Resort Hualalai is looking for a Retail Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Retail Attendant have the opportunity to shape our guest’s experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.    WHAT YOU’LL DO  Provide our guests with exceptional customer service, while creating an atmosphere of authentic Hawaiian hospitality and Aloha.  Present a professional image and character in appearance, words, and actions.  Be an active participant in all Retail Department events and promotions.  Create and build positive relationships with our guests, homeowners, co-workers, and venders.  Strive to achieve all personal quantitative goals such as sales volume and units per transaction.  Embrace all Four Season Resort Hualalai standards.  Maintain a well organized and safe working environment.  Participate in physical store inventories.   Maintain visual presentation and merchandising standards.  Make sure that you are up to date on all communications.  Perform all necessary daily store operations including: cash and bank management, floor security, POS transactions, stockroom organization and floor replenishment.  Help to process all merchandise deliveries in a timely manner and remerchandise the selling floor as needed.    WHAT TO BRING  Successful candidate must possess legal work authorization in the United States  Ability to accurately read and work with a variety of computer systems.  Possess one to three years of previous retail sales experience.  A sincere willingness to perpetuate the Four Seasons Resort Hualalai philosophy of Aloha and Ho’okipa to promote a warm and friendly atmosphere among staff, peers, guests and residents.  Strong organizational, interpersonal, and communication skills.  Capability of multi-tasking and functioning well under pressure.  Able to set priorities and adjust to changing conditions.  Possess a high work ethic and sense of integrity.  Works with a sense of responsibility and purpose for the roles filled within our team.  Has a keen eye and interest for fashion, visual merchandising and the details of merchandise presentation.  Weekend & Holiday availability required   JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENFITS  Hourly Wage: $ 23.51  An on-site Physical Therapist  24-hour access to Indoor and Outdoor Gym  Holiday, Vacation & Sick pay  Robust Benefit Plan  Company Match 401K Plan  Laundered Employee Uniform  Free employee meals prepared by the Four Seasons Culinary ‘Ohana  Complimentary stays at Four Seasons Worldwide  Training and Development Opportunities  Employee Recognition Programs   Learn more about what it is like to work at Four Seasons – visit us:  http://jobs.fourseasons.com/  https://www.linkedin.com/company/four-seasons-hotels-and-resorts  https://www.facebook.com/FourSeasonsJobs  https://twitter.com/FourSeasonsJobs    We look forward to receiving your application!  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.  What we offer: •    Competitive Salary, wages, and a comprehensive benefits package•    Excellent Training and Development opportunities•   Employee Discount for stays at any Four Seasons worldwide•    Complimentary Dry Cleaning for Employee Uniforms•    Complimentary Employee Meals
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.  What we offer: •    Competitive Salary, wages, and a comprehensive benefits package•    Excellent Training and Development opportunities•   Employee Discount for stays at any Four Seasons worldwide•    Complimentary Dry Cleaning for Employee Uniforms•    Complimentary Employee Meals
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.About the role We currently have an opportunity for a talented Cluster Reservations Agent to join our iconic Four Seasons Hotel Milan and San Domenico Palace, Taormina, a Four Seasons hotel in Italy!   What you will do Key Knowledge Hotel operations English language Any Property Management System (e.g. Opera) Superior communication skills   Key Functions, generic and standard tasks  Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees. Have the knowledge of general hotel information for Four Seasons Hotel Milano and Four Seasons Hotel Taormina. Handle privately registered guests and understand the guest/staff confidentiality. Determine what a potential guest is looking for in room accommodations and participate in problem solving situations while keeping the Reservation Manager well informed. Utilize the Guest Recognition Program to ensure maximum accuracy and recognition and coordinate with Guest Recognition Specialist. Carry out other duties that may be assigned by the immediate manager. Prioritize and handle multiple tasks. Be attentive to guests needs and to find pride and purpose in providing exceptional service and product; to anticipate guests’ personal preferences and the ability to exceed expectations. Exhibit a sense of professionalism in his or her language and demeanor. Be proactive in seeking to acquire knowledge to improve overall job effectiveness. Keep an organized and clean workspace. Know and apply the Core and Culture Service Standards. Remain calm and attentive, displays concern regardless of the circumstances. Have the knowledge of and execute fire, emergency, evacuation and bomb threat procedures. Key operational tasks and activities Take all necessary reports at AM & PM shifts such as: Wake-Up report, Trace report, ORS reports, Pre-Arrival report, etc. and file them. Operate the console and handle efficiently and effectively for wake-up, guest message, DND requests. Handle several telephone calls at any given time. Handle incoming faxes, fax modem line connection requests and telephone functions for guest rooms. Provide general information and inquiries to all callers and is familiar with all hotel services, hours of operations (restaurants, health club, concierge, valet), key hotel personnel, daily activities, special function, etc. for both hotels. Adhere telephone etiquette standards: tone, enunciation, professionalism and smile in the voice, phrases to use and phrases not to use. Play an active role in the Guest Satisfaction field, by adhering to the Four Seasons Standards and in line with the Aspire guidelines (test and coach calls). Utilize the computer systems in retrieving and updating room reservations. Process internal reservations, reservations from the Central Reservations Office, employee complimentary room request, e-mails and faxes. Complete a room reservation for any given time period knowing what types of accommodation, rates and special services are available. In addition, the ability to properly code all said reservations as to the rate type, source, travel agent, etc. for both hotels. Handle enquiries for other Four Seasons properties. Upload WRO and all booking channels for all updates and new procedures and follow-up for the revision. Handle guest problems or complaints by understanding the issues with all aspects and then handing the problems over to the appropriate departments, following up the results and making sure to end the problems with 100% guest satisfaction. Perform pre-arrival checks and ensure that all the relevant requests will be satisfied (eg. Room allocation, number of people travelling, travel details, name and age of the children if any, name and age of the pets if any, etc.). Prepare internal memos to inform any Department about upcoming arrival of Elite Guests, several rooms parties, specific requests and so on. Enter and follow-up Glitch updates. Handle the Chat system in place for both the properties and adhere to the Four Seasons rules (etiquette, timing, departments to include in the conversation, etc.). Handle the several technical systems useful to perform the daily activities (Fusion, Key, Golden, Workday, Microsoft platform). Dealing with Travel Agencies: Commission, Pro-Forma Invoices, Preferred Program (Fine Hotels & Resorts, Virtuoso, Preferred Partner). Understand allocations and coordinating with Front of the House Team to ensure the best allocations based on the guests’ needs. Keep all support departments informed of necessary information or requests about the hotel guests. Perform tasks and projects as delegated by the Supervisor or Cluster Reservations Manager or Hotel Management. Support the Sales & Events team by handling group rooming lists and assisting the Cluster Reservations Supervisor or the Cluster Reservations Manager. Answer the telephone professionally and cheerfully, including transferring and routing misdirected calls and taking messages according to Four Seasons telephone etiquette standards. Handle phone related problems, utilize the hotel computer system, e-mail and fax machines. Attend Department meetings on daily, weekly and monthly basis. Run the operation manually when “Opera” crashes. Be proactive in offering to work additional shifts or hours, including weekends, in light of organizational demands.   What you bring A special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring exceptional service and attention to our guests.  You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences.  We are looking for a special individual whom shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests.  What we offer:  Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dry Cleaning for Employee Uniforms Meals available at our Employee Restaurant  Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year  Employee Recognition Programs  Opportunities to build a successful career with global potential  Schedule & Hours: This position is based at the Four Seasons Milan and we will offer a fixed term contract.   This job includes flexible schedule with the ability to work all shifts, weekends and holidays.   You must possess the legal right to work in Italy and have fluency in English, German and Italian.
    • Full Time
    • 0
    • 0
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.About the role:   The Host(ess) is the first interaction for guests in our F&B Team, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the  our Offsite Catering Team, reporting into the  our Off site / In site Banqueting Manager.   What you will do:  Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers  Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections   Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set  Develop a complete working knowledge of the menus, menu ingredients and restaurant information     What you bring:  One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset   Ability to operate computer equipment and other food & beverage computer systems  Strong communication skills      What we offer:  Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dry Cleaning for Employee Uniforms Meals available at our Employee Restaurant  Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year  Employee Recognition Programs  Opportunities to build a successful career with global potential    Schedule & Hours: This position is based at the Four Seasons Hotel Milan and we will offer a fixed term contract. You must possess the legal right to work in Italy and have fluency in English and Italian.
×
×
  • Create New...