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IQVIA

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    As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's field force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. We are excited to announce that we are looking for a Clinical Specialist to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.   Operating Room Clinical Nurse The Biosurgery Clinical Specialist provides clinical assessments on adjunctive hemostat device needs, risks, recommendations and implementation recommendations to customers (primarily nurses, educators, risk managers, surgeons and techs).  This role plays an integral part in gathering key insights on utilization, techniques, applications based by specialty or service lines, capturing documenting and sharing these insights with the US Marketing team and partnering with local sales team to work collaboratively with sales management and the sales representative to gain appropriate access into aligned pilot accounts. Pivotal to the success of the candidate will be his/her ability to develop effective working relationships with the customers in the assigned territory. The incumbent must be able to work autonomously, be knowledgeable in adjunctive hemostats and confidently interact with clinical personnel and management.  The candidate chosen for this role will be expected to: Complete training on adjunctive hemostat devices and products to be proficient in product utilization and demonstration. Demonstrate mastery of all clinical information related to product application and the IFU; must be able to use this mastery to help drive and convert business by upgrading to more advanced brands.  Develop strong, working relationships with surgical leadership and clinicians while providing adjunctive hemostat recommendations and bleeding risk assessments.   Educate OR nurses, techs and physicians on the proper techniques to effectively capture real-world utilization data by specialty/service lines. Conduct pilot account assessments, develop Analysis and present recommendations to management. Educate and inform end-users of clinical effectiveness of adjunctive hemostat products and technical aspects of Ethicon’s products. Present adjunctive hemostat recommendations and assist with implementation. Participate in adjunctive hemostat product evaluations as necessary within the aligned Pilot accounts. Assist field sales in collection of product utilization and performance data to support team business case. Present adjunctive hemostat continuing education programs to clinical and leadership groups within aligned accounts. Communicate educational content and distribute materials and programs.  Assist US Marketing in identifying Key Opinion Leaders, upgrade opportunities and provide presentations of clinical data outcomes to end-users.  Participate in key society meetings as appropriate. Requirements Qualifications/Experience 4 year Bachelor's degree required (degree in nursing, business or related field is preferred.) Valid RN license in state of residency required A minimum of 5 years clinical experience required A minimum of 3 years OR experience required Strong group presentation skills and experience in presenting clinical education and/or surgical leadership/management.    Specialty CNOR certification or related specialty is preferred. Excellent written and verbal communication skills Assertive, ability to work independently and uncover opportunities Ability to plan and deliver formal presentations (large and small groups) Excellent written and verbal communication and organizational planning skills, including time and territory management and structured thinking in clinical procedure settings. Familiarity with AORN Surgical Smoke Safety Guidelines Strong MS Office, Word, Excel skills Competencies The Biosurgery Clinical Specialist promotes the Ethicon culture through positive, ongoing customer relationships. This position also requires the ability to develop strong relationships with customers and within the Ethicon team Must have the ability to work both as a partner with sales, marketing and commercial teammates and autonomously in the field, as needed. The ability to display decisiveness and an understanding of business acumen in clinical situations is required. Must have the ability to work collaboratively with other Ethicon team members to ensure open communication of ideas and techniques.    Must be highly organized and self-directed.  Employee performance will be compared with other clinical specialists’ feedback provided accordingly.    Candidates must have a valid driver's license. As a salaried position, the hours are not restricted to “normal business hours” and ability to work flexible hours during days, nights and/or weekends as necessary is required. Travel is required as part of the position (approx. 75%). This position is bonus eligible, and the employee’s ability to meet the above requirements has a direct impact on this compensation. IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k). IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™. We look forward to the prospect of working with you! Please apply on-line at: www.IQVIA.com IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $135,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    Join global organization with 82000+ employees around the world, as a PLSQL Product Support Advisor based in IQVIA Bangalore .You will be part of IQVIA’s world class technology team and will be involved in design, development, enhanced software programs or cloud applications or proprietary products. Job Overview Participates in analytical, experimental, investigative and other fact-finding work in support of technology product | Responsibilities are within the Technology Product Development Support Function as a generalist or in a combination of Disciplines Essential Functions • Work with customers and project management teams to gather requirements and translate them into technical specifications • Manages day-to-day of the ticketing queue for clients ensuring completion in line with client needs/expectations. • Helps prepare recurring internal meetings and advises on timeline progression. • Ensures all tickets are up to date. Responsible for ticket escalation as needed. • Builds out weekly client slides. Provides snapshot of projects and status. • Participate in QA, UAT & production launch support related to various customer engagements • Collaborate with product development team to help support platform functionality • Provide Tier 2/3 technical support for custom integrations • • Has working knowledge of support processes and working in support environment. • Drives resolution to remediate both routine and non-routine problems and holds resources accountable to provide permanent solutions designed to improve the customer experience. Qualifications: • Bachelor's Degree Computer Science, a related field, or equivalent experience Skill Required: • 6-7 years of hands-on experience in Oracle (SQL,PL/SQL) and production support with UNIX. • Work is primarily achieved by an individual or through project teams, with emphasis on technical/discipline knowledge rather than managing people. • Requires the application of expertise in professional area(s) to achieve results. • Progression within the Career Band reflects increasing depth of professional knowledge, project management and ability to influence others.• writing SQL queries using joins, sub queries and views to retrieve data from Database.• should have good hands-on experience in joins, sub queries and views, Packages, Stored Procedures, Functions, Triggers, Cursors and Complex Queries. • Good Logical, Analytical skills, Commitment to perform quality work.• Should have Excellent problem-solving skills and ability to work with stringent deadlines.• Willing to work in rotational shift IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    Join Us on Our Journey to Reimagine Healthcare! IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services for the life sciences industry. With 85,000 employees across more than 100 countries, we create intelligent connections across the healthcare ecosystem through data, transformative technology, and deep industry expertise. We are now looking for a Key Account Manager to join our Sales team and support pharmaceutical clients in their growth strategies by leveraging IQVIA’s data assets and services. Role Summary As a Key Account Manager, you will build and nurture client relationships, drive revenue growth, and identify new business opportunities across your assigned accounts. You will be the primary point of contact for strategic clients, ensuring they maximize the value of IQVIA’s solutions. Key Responsibilities: Client Engagement & Business Understanding Build, strengthen, and expand relationships across client organizations, especially with top strategic accounts.Promote IQVIA products and services to achieve revenue targets.Develop a deep understanding of client priorities and translate them into actionable business opportunities.Create and execute strategic account plans.Act as a trusted advisor on marketing, market research, sales management, industry trends, and IQVIA capabilities.Commercial & Operational Excellence Manage contract renewals, subscriptions, and commercial performance metrics.Oversee internal and external financial processes (rebates, invoicing, accounts receivable, DSO).Maintain visibility on pipeline, recent wins, and strategic opportunities (keeping CRM systems updated with opportunities, activities, and account plans).Ensure high levels of client satisfaction in partnership with Client Service teams.Strategic Client Development Shape client perception by sharing relevant marketing materials and thought leadership.Facilitate peer-to-peer engagement by connecting clients with relevant IQVIA experts.Identify innovation opportunities aligned with client priorities and IQVIA’s strategic direction.Contribute to the broader Sales & Account Management community by sharing insights and best practices.Skills, Experience & Qualifications Minimum 4 years of experience in Sales and/or Business Development within the pharmaceutical industry.Strong interpersonal skills and ability to build long-term business relationships.Proven negotiation and influencing capabilities.Demonstrated proactivity and ability to identify and convert opportunities.Solid understanding of the pharma business model and life sciences commercial strategy.Experience working successfully in a matrixed organization.Excellent customer service mindset and ability to translate client needs into solutions.Confidence in contractual and procurement processes.Strong judgment and decision-making skills.Minimum Bachelor degree in Engineering, Business Management, or related field.Fluency in English.Please submit your CV in English Why Join IQVIA? At IQVIA, you can shape your career and choose the path that best supports your growth. With exposure to diverse geographies, capabilities, and therapeutic areas, you’ll find endless opportunities to learn, evolve, and make an impact. We believe that meaningful results come from the right people working in the right environment. Here, you’ll help clients drive healthcare forward and ultimately improve human health outcomes. It’s an exciting time to join us — and to reimagine what’s possible in healthcare. Moving healthcare forward. Together. IQVIA is committed to fostering a diverse and inclusive workplace. We believe that embracing diversity strengthens our teams, enhances innovation, and enables every employee to reach their full potential. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    OBJET DE L’EMPLOI : Le spécialiste du soutien aux patients (SSP) agit comme point de contact principal dans un centre d'appels, offrant un soutien de haute qualité aux patients et aux professionnels de la santé. Ce rôle facilite l’accès aux services du programme de soutien aux patients, notamment l’inscription au programme, la réponse aux demandes de renseignements et l’aide à la navigation de la couverture d’assurance-médicaments. Le SSP gère principalement les appels entrants selon des quarts rotatifs, y compris en soirée, et utilise des systèmes téléphoniques ainsi que plusieurs plateformes informatiques pour fournir une assistance rapide et précise. Ce poste exige d’excellentes compétences en communication, une grande attention aux détails, une forte capacité de réflexion critique ainsi qu’une approche empreinte de compassion et centrée sur le patient. Le candidat idéal est passionné par l’accompagnement des patients tout au long de leur parcours thérapeutique et capable de travailler efficacement dans un environnement dynamique axé sur le service à la clientèle. DEVOIRS ET RESPONSABILITÉS : PRESTATION DE SERVICES • Pratique dans le cadre des processus, politiques et exigences du programme ainsi que du rôle défini pour les Solutions de soutien aux patients, conformément au modèle de prestation DEDICATE. • Remplit une fonction essentielle en offrant un soutien clinique par téléphone, courriel et plateformes Web, en répondant aux demandes relatives aux produits, aux pratiques exemplaires de traitement et au dépannage de l’administration des traitements pour les patients, pharmaciens, médecins et autres professionnels de la santé. • Fournit du counseling aux patients conformément aux exigences des fabricants pharmaceutiques. • Fournit un soutien en matière d’adhésion et de conformité aux patients. • Gère toutes les références cliniques internes du programme. • Consulte et traite les messages vocaux conformément aux politiques établies. • Lorsque basé dans un centre de contact, gère la file d’attente des appels conformément aux politiques établies. • Signale les événements indésirables ou les réactions indésirables aux médicaments dans un délai de 24 heures ou conformément aux exigences du fabricant. • Responsable de l’évaluation des ressources financières des patients (le cas échéant) dans le cadre de leur programme de soutien désigné. • Responsable de la prestation, de la gestion et de l’exécution des services avancés de navigation en remboursement et des services administratifs pour les patients, tout en coordonnant la logistique du programme avec les différentes parties prenantes afin d’assurer les meilleurs résultats possibles pour les patients. • Détermine les besoins en soutien de compassion, de transition et d’aide au paiement des quotes-parts selon la portée du programme et prend les dispositions nécessaires. • Agit à titre d’examinateur interne des cas exceptionnels dans le cadre du programme d’aide aux patients et fournit les approbations appropriées selon les autorisations et normes prédéterminées. • Communique directement avec les fabricants pharmaceutiques concernant les cas exceptionnels nécessitant une décision au-delà des autorisations et normes prédéterminées. • Effectue d’autres activités de soutien administratif au besoin, notamment la collecte d’information dans les dossiers des patients ainsi que la préparation et la soumission de formulaires d’autorisation spéciale et d’appels auprès des régimes d’assurance-médicaments. EXCELLENCE ET PERFECTIONNEMENT DU SERVICE • Respecte les normes de qualité et contribue à l’excellence du service. • Met en œuvre les principes d’amélioration continue de la qualité en servant les appelants de façon respectueuse, courtoise, confidentielle et attentionnée. • Fournit un service conforme aux politiques de confidentialité de STI et de ses clients. • Contribue au maintien d’un milieu de travail sain. • Participe à l’amélioration continue de l’équipe en assistant aux réunions, en favorisant une communication efficace, en soutenant les changements visant à améliorer le service et le moral de l’équipe, et en contribuant aux discussions de travail. • Participe aux séances d’orientation et de formation continue selon les besoins. • Représente STI Technologies Limited lors d’activités externes, au besoin. • Contribue au développement de l’équipe et maintient un comportement professionnel en tout temps. • Accueille positivement le changement et contribue au succès de l’équipe grâce à une communication efficace, au dévouement et à l’engagement envers les objectifs de l’entreprise. QUALIFICATIONS REQUISES : • Parfaitement bilingue en français et en anglais, tant à l’oral qu’à l’écrit, avec la capacité de communiquer de façon professionnelle avec les patients et les professionnels de la santé dans les deux langues. La maîtrise de l’espagnol est considérée comme un atout. • Minimum d’un an d’expérience pertinente dans un programme de soutien aux patients, le service à la clientèle, le soutien aux patients, l’administration des soins de santé ou un environnement de centre d’appels. • Capacité et volonté de travailler selon un horaire rotatif, de 9 h à 21 h (HNA), du lundi au vendredi. • Démontre une réelle compassion, une approche centrée sur le patient et un fort engagement envers l’amélioration de l’expérience des patients tout au long de leur parcours thérapeutique. • Possède de solides capacités d’analyse, de réflexion critique et de résolution de problèmes afin d’évaluer les situations et de déterminer les actions appropriées. • Excellentes compétences en communication, très bonne étiquette téléphonique, souci du détail et capacité à évaluer rapidement diverses demandes et à y répondre; aptitude à gérer un volume élevé de requêtes avec une attitude positive et à résoudre efficacement les problèmes. • Démontre de solides compétences en organisation et en gestion du temps, avec la capacité de suivre des processus établis, de respecter les délais, de soutenir les tâches administratives et de documenter avec précision les procédures requises. • La capacité à effectuer plusieurs tâches simultanément est essentielle pour ce poste, tout comme la flexibilité concernant les heures de soutien. • Les candidats doivent être disponibles pour travailler à temps plein selon l’horaire établi et ne pas avoir d’engagements académiques susceptibles de nuire à leur disponibilité. • Maîtrise des environnements informatiques et des logiciels de base (tels qu’Excel, Word et Outlook). • Grande capacité à coordonner divers services aux patients de manière efficace, assurant un accès rapide et continu aux traitements. • Capacité à travailler en équipe et à soutenir ses collègues. • Connaissance approfondie des assurances santé et de la couverture des régimes de soins de santé, du soutien à la navigation en matière de remboursement ainsi qu’une compréhension des transactions pharmaceutiques et de l’examen des réclamations, considérées comme de forts atouts. • Capacité à identifier des occasions d’amélioration personnelle, d’équipe et de service et à proposer des solutions réalisables. • Un diplôme universitaire ou collégial est considéré comme un atout. Vous devrez travailler directement avec des départements, des équipes, des fonctions de soutien et des parties prenantes d’IQVIA situés partout au Canada et à travers le monde; par conséquent, une connaissance fonctionnelle de l’anglais, tant à l’écrit qu’à l’oral, est nécessaire à l’exercice des fonctions de ce poste. Comme nos équipes de recrutement sont mondiales, veuillez soumettre votre CV en anglais et en français. JOB PURPOSE: The Patient Support Specialist (PSS) serves as a key point of contact within a call center environment, providing high-quality support to patients and healthcare providers. This role facilitates access to patient support program services, including program enrollment, responding to inquiries, and navigating drug insurance coverage. The PSS primarily manages inbound calls during rotating shifts, including evenings, and uses telephony systems and multiple computer platforms to deliver timely and accurate assistance. The role demands strong communication skills, attention to detail, critical thinking abilities, and a compassionate, patient-centered approach. The ideal candidate is passionate about supporting patients throughout their treatment journey and thrives in a fast-paced, customer service-oriented environment. DUTIES AND RESPONSIBILITIES: SERVICE DELIVERY • Practices within the scope, process, and policy frameworks of the program and the role defined for Patient Support Solutions according to the DEDICATE service delivery model. • Performs an instrumental function providing telephone, email, and web-based clinical support, product inquiry support, treatment best practices, and treatment administration troubleshooting services to patients, pharmacists, physicians, and other healthcare professionals (HCPs). • Delivers counselling to patients according to pharmaceutical manufacturer requirements. • Provides adherence and compliance support to patients. • Handles all internal program clinical referrals. • Retrieves and acts upon voice messages as per established policy. • When contact-center based, manages the call queue in accordance with established policy. • Reports Adverse Events or Adverse Drug Reactions within a 24-hour period or according to manufacturer specifications. • Responsible for performing financial means testing of patients (if applicable) within their designated support program. • Responsible for the provision, management, and completion of advanced reimbursement navigation and administrative services on behalf of patients while coordinating program logistics with all stakeholders to ensure optimal patient outcomes. • Identifies the need for compassionate, bridging, and copay support according to program scope and makes arrangements accordingly. • Acts as an internal patient assistance program exceptional case reviewer and provides approvals on behalf of pharmaceutical manufacturer clients according to predetermined permissions and standards. • Communicates directly with pharmaceutical manufacturers regarding exceptional cases that require support beyond predetermined permissions and standards. • Completes other administrative support activities as required, including gathering patient chart information and facilitating the completion and submission of drug plan special authorization forms and appeals when necessary. SERVICE EXCELLENCE AND DEVELOPMENT • Respects quality standards and contributes to service excellence. • Implements continuous quality improvement principles by serving callers in a respectful, courteous, confidential, and caring manner. • Provides service in a manner that adheres to STI and STI client privacy policies. • Contributes to maintaining a healthy workplace. • Participates in and enhances unit function through team meeting attendance, effective team communication, support for changes that improve service and morale, and contributions to work discussions. • Participates in staff orientation and continuing education sessions as required. • Represents STI Technologies Limited in external activities as appropriate. • Contributes to team development and maintains professional conduct at all times. • Embraces change and thrives as part of the team’s success through communication, dedication, and commitment to company goals. QUALIFICATIONS: • Must be fully fluent in both French and English, written and verbal, with the ability to communicate professionally with patients and healthcare providers in both languages. Proficiency in Spanish is considered an asset. • Minimum of 1 year of relevant experience in patient support programs, customer service, patient support services, healthcare administration, or a call center environment. • Ability and willingness to work rotating shifts, 9:00 a.m. to 9:00 p.m. AST, Monday through Friday. • Demonstrates genuine compassion, a patient-centered approach, and a strong commitment to supporting patients throughout their treatment journey. • Possesses strong critical thinking, analytical, and problem-solving skills, with the ability to assess situations and determine appropriate next steps. • Strong communication skills, excellent telephone etiquette, a keen eye for accuracy, and the ability to quickly evaluate and respond to a wide range of inquiries; ability to manage a high volume of requests with a positive attitude and effectively resolve issues. • Demonstrates strong organizational and time management skills, with the ability to follow established workflows, meet deadlines, support administrative tasks, and accurately document required processes. • The ability to multitask is essential to this role, along with flexibility regarding support hours. • Candidates must be available to work a full-time schedule and should not have academic commitments that would interfere with scheduled working hours. • Proficient in using computer environments and standard software applications, including Excel, Word, and Outlook. • Possesses a strong ability to coordinate various patient services in a timely manner, resulting in prompt and continued access to therapy. • Ability to work collaboratively in a team environment and support co-workers. • Detailed knowledge of health insurance and health plan coverage, reimbursement navigation support, and an understanding of pharmacy transactions and claims review are considered strong assets. • Ability to identify opportunities for personal, team, and service improvement and recommend practical solutions. • University degree or diploma considered an asset. You will be required to work directly with IQVIA departments, teams, support functions, and stakeholders located across Canada and around the world; therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position. As our hiring teams are global, please submit your resume in both English and French. IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé.  IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez https://jobs.iqvia.com   IQVIA est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’origine nationale, le handicap, l’âge, l’état matrimonial ou tout autre statut protégé par la loi applicable.  Des mesures d’adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d’adaptation, nous vous encourageons à contacter notre équipe d’acquisition de talents au [email protected], afin qu’IQVIA puisse soutenir votre participation au processus de recrutement. IQVIA s’engage à faire preuve d’intégrité dans son processus de recrutement et applique une politique de tolérance zéro en matière de fraude des candidats. Toutes les informations et toutes les qualifications soumises dans votre candidature doivent être véridiques et complètes. Toute fausse déclaration, présentation trompeuse ou omission importante au cours du processus de recrutement entraînera la disqualification immédiate de votre candidature, ou la cessation d’emploi si elle est découverte ultérieurement, conformément aux lois applicables. Nous apprécions votre honnêteté et votre professionnalisme. Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law.  Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: [email protected], so that IQVIA can support your participation in the recruitment process. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making. La fourchette salariale de base potentielle pour ce poste, annualisée, est de $51,300.00 - $85,500.00. Le salaire de base réel offert peut varier selon plusieurs facteurs, notamment les qualifications liées à l’emploi telles que les connaissances, les compétences, la formation et l’expérience; l’emplacement; et/ou l’horaire (temps plein ou temps partiel). Selon le poste offert, des régimes d’incitation, des primes et/ou d’autres formes de rémunération peuvent être proposés, en plus d’une gamme d’avantages sociaux liés à la santé, au bien-être et/ou d’autres bénéfices.  The potential base pay range for this role, when annualized, is $51,300.00 - $85,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and wellness and/or other benefits.
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    OBJET DE L’EMPLOI : Le spécialiste du soutien aux patients (SSP) agit comme point de contact principal dans un centre d'appels, offrant un soutien de haute qualité aux patients et aux professionnels de la santé. Ce rôle facilite l’accès aux services du programme de soutien aux patients, notamment l’inscription au programme, la réponse aux demandes de renseignements et l’aide à la navigation de la couverture d’assurance-médicaments. Le SSP gère principalement les appels entrants selon des quarts rotatifs, y compris en soirée, et utilise des systèmes téléphoniques ainsi que plusieurs plateformes informatiques pour fournir une assistance rapide et précise. Ce poste exige d’excellentes compétences en communication, une grande attention aux détails, une forte capacité de réflexion critique ainsi qu’une approche empreinte de compassion et centrée sur le patient. Le candidat idéal est passionné par l’accompagnement des patients tout au long de leur parcours thérapeutique et capable de travailler efficacement dans un environnement dynamique axé sur le service à la clientèle. DEVOIRS ET RESPONSABILITÉS : PRESTATION DE SERVICES • Pratique dans le cadre des processus, politiques et exigences du programme ainsi que du rôle défini pour les Solutions de soutien aux patients, conformément au modèle de prestation DEDICATE. • Remplit une fonction essentielle en offrant un soutien clinique par téléphone, courriel et plateformes Web, en répondant aux demandes relatives aux produits, aux pratiques exemplaires de traitement et au dépannage de l’administration des traitements pour les patients, pharmaciens, médecins et autres professionnels de la santé. • Fournit du counseling aux patients conformément aux exigences des fabricants pharmaceutiques. • Fournit un soutien en matière d’adhésion et de conformité aux patients. • Gère toutes les références cliniques internes du programme. • Consulte et traite les messages vocaux conformément aux politiques établies. • Lorsque basé dans un centre de contact, gère la file d’attente des appels conformément aux politiques établies. • Signale les événements indésirables ou les réactions indésirables aux médicaments dans un délai de 24 heures ou conformément aux exigences du fabricant. • Responsable de l’évaluation des ressources financières des patients (le cas échéant) dans le cadre de leur programme de soutien désigné. • Responsable de la prestation, de la gestion et de l’exécution des services avancés de navigation en remboursement et des services administratifs pour les patients, tout en coordonnant la logistique du programme avec les différentes parties prenantes afin d’assurer les meilleurs résultats possibles pour les patients. • Détermine les besoins en soutien de compassion, de transition et d’aide au paiement des quotes-parts selon la portée du programme et prend les dispositions nécessaires. • Agit à titre d’examinateur interne des cas exceptionnels dans le cadre du programme d’aide aux patients et fournit les approbations appropriées selon les autorisations et normes prédéterminées. • Communique directement avec les fabricants pharmaceutiques concernant les cas exceptionnels nécessitant une décision au-delà des autorisations et normes prédéterminées. • Effectue d’autres activités de soutien administratif au besoin, notamment la collecte d’information dans les dossiers des patients ainsi que la préparation et la soumission de formulaires d’autorisation spéciale et d’appels auprès des régimes d’assurance-médicaments. EXCELLENCE ET PERFECTIONNEMENT DU SERVICE • Respecte les normes de qualité et contribue à l’excellence du service. • Met en œuvre les principes d’amélioration continue de la qualité en servant les appelants de façon respectueuse, courtoise, confidentielle et attentionnée. • Fournit un service conforme aux politiques de confidentialité de STI et de ses clients. • Contribue au maintien d’un milieu de travail sain. • Participe à l’amélioration continue de l’équipe en assistant aux réunions, en favorisant une communication efficace, en soutenant les changements visant à améliorer le service et le moral de l’équipe, et en contribuant aux discussions de travail. • Participe aux séances d’orientation et de formation continue selon les besoins. • Représente STI Technologies Limited lors d’activités externes, au besoin. • Contribue au développement de l’équipe et maintient un comportement professionnel en tout temps. • Accueille positivement le changement et contribue au succès de l’équipe grâce à une communication efficace, au dévouement et à l’engagement envers les objectifs de l’entreprise. QUALIFICATIONS REQUISES : • Parfaitement bilingue en français et en anglais, tant à l’oral qu’à l’écrit, avec la capacité de communiquer de façon professionnelle avec les patients et les professionnels de la santé dans les deux langues. La maîtrise de l’espagnol est considérée comme un atout. • Minimum d’un an d’expérience pertinente dans un programme de soutien aux patients, le service à la clientèle, le soutien aux patients, l’administration des soins de santé ou un environnement de centre d’appels. • Capacité et volonté de travailler selon un horaire rotatif, de 9 h à 21 h (HNA), du lundi au vendredi. • Démontre une réelle compassion, une approche centrée sur le patient et un fort engagement envers l’amélioration de l’expérience des patients tout au long de leur parcours thérapeutique. • Possède de solides capacités d’analyse, de réflexion critique et de résolution de problèmes afin d’évaluer les situations et de déterminer les actions appropriées. • Excellentes compétences en communication, très bonne étiquette téléphonique, souci du détail et capacité à évaluer rapidement diverses demandes et à y répondre; aptitude à gérer un volume élevé de requêtes avec une attitude positive et à résoudre efficacement les problèmes. • Démontre de solides compétences en organisation et en gestion du temps, avec la capacité de suivre des processus établis, de respecter les délais, de soutenir les tâches administratives et de documenter avec précision les procédures requises. • La capacité à effectuer plusieurs tâches simultanément est essentielle pour ce poste, tout comme la flexibilité concernant les heures de soutien. • Les candidats doivent être disponibles pour travailler à temps plein selon l’horaire établi et ne pas avoir d’engagements académiques susceptibles de nuire à leur disponibilité. • Maîtrise des environnements informatiques et des logiciels de base (tels qu’Excel, Word et Outlook). • Grande capacité à coordonner divers services aux patients de manière efficace, assurant un accès rapide et continu aux traitements. • Capacité à travailler en équipe et à soutenir ses collègues. • Connaissance approfondie des assurances santé et de la couverture des régimes de soins de santé, du soutien à la navigation en matière de remboursement ainsi qu’une compréhension des transactions pharmaceutiques et de l’examen des réclamations, considérées comme de forts atouts. • Capacité à identifier des occasions d’amélioration personnelle, d’équipe et de service et à proposer des solutions réalisables. • Un diplôme universitaire ou collégial est considéré comme un atout. Vous devrez travailler directement avec des départements, des équipes, des fonctions de soutien et des parties prenantes d’IQVIA situés partout au Canada et à travers le monde; par conséquent, une connaissance fonctionnelle de l’anglais, tant à l’écrit qu’à l’oral, est nécessaire à l’exercice des fonctions de ce poste. Comme nos équipes de recrutement sont mondiales, veuillez soumettre votre CV en anglais et en français. JOB PURPOSE: The Patient Support Specialist (PSS) serves as a key point of contact within a call center environment, providing high-quality support to patients and healthcare providers. This role facilitates access to patient support program services, including program enrollment, responding to inquiries, and navigating drug insurance coverage. The PSS primarily manages inbound calls during rotating shifts, including evenings, and uses telephony systems and multiple computer platforms to deliver timely and accurate assistance. The role demands strong communication skills, attention to detail, critical thinking abilities, and a compassionate, patient-centered approach. The ideal candidate is passionate about supporting patients throughout their treatment journey and thrives in a fast-paced, customer service-oriented environment. DUTIES AND RESPONSIBILITIES: SERVICE DELIVERY • Practices within the scope, process, and policy frameworks of the program and the role defined for Patient Support Solutions according to the DEDICATE service delivery model. • Performs an instrumental function providing telephone, email, and web-based clinical support, product inquiry support, treatment best practices, and treatment administration troubleshooting services to patients, pharmacists, physicians, and other healthcare professionals (HCPs). • Delivers counselling to patients according to pharmaceutical manufacturer requirements. • Provides adherence and compliance support to patients. • Handles all internal program clinical referrals. • Retrieves and acts upon voice messages as per established policy. • When contact-center based, manages the call queue in accordance with established policy. • Reports Adverse Events or Adverse Drug Reactions within a 24-hour period or according to manufacturer specifications. • Responsible for performing financial means testing of patients (if applicable) within their designated support program. • Responsible for the provision, management, and completion of advanced reimbursement navigation and administrative services on behalf of patients while coordinating program logistics with all stakeholders to ensure optimal patient outcomes. • Identifies the need for compassionate, bridging, and copay support according to program scope and makes arrangements accordingly. • Acts as an internal patient assistance program exceptional case reviewer and provides approvals on behalf of pharmaceutical manufacturer clients according to predetermined permissions and standards. • Communicates directly with pharmaceutical manufacturers regarding exceptional cases that require support beyond predetermined permissions and standards. • Completes other administrative support activities as required, including gathering patient chart information and facilitating the completion and submission of drug plan special authorization forms and appeals when necessary. SERVICE EXCELLENCE AND DEVELOPMENT • Respects quality standards and contributes to service excellence. • Implements continuous quality improvement principles by serving callers in a respectful, courteous, confidential, and caring manner. • Provides service in a manner that adheres to STI and STI client privacy policies. • Contributes to maintaining a healthy workplace. • Participates in and enhances unit function through team meeting attendance, effective team communication, support for changes that improve service and morale, and contributions to work discussions. • Participates in staff orientation and continuing education sessions as required. • Represents STI Technologies Limited in external activities as appropriate. • Contributes to team development and maintains professional conduct at all times. • Embraces change and thrives as part of the team’s success through communication, dedication, and commitment to company goals. QUALIFICATIONS: • Must be fully fluent in both French and English, written and verbal, with the ability to communicate professionally with patients and healthcare providers in both languages. Proficiency in Spanish is considered an asset. • Minimum of 1 year of relevant experience in patient support programs, customer service, patient support services, healthcare administration, or a call center environment. • Ability and willingness to work rotating shifts, 9:00 a.m. to 9:00 p.m. AST, Monday through Friday. • Demonstrates genuine compassion, a patient-centered approach, and a strong commitment to supporting patients throughout their treatment journey. • Possesses strong critical thinking, analytical, and problem-solving skills, with the ability to assess situations and determine appropriate next steps. • Strong communication skills, excellent telephone etiquette, a keen eye for accuracy, and the ability to quickly evaluate and respond to a wide range of inquiries; ability to manage a high volume of requests with a positive attitude and effectively resolve issues. • Demonstrates strong organizational and time management skills, with the ability to follow established workflows, meet deadlines, support administrative tasks, and accurately document required processes. • The ability to multitask is essential to this role, along with flexibility regarding support hours. • Candidates must be available to work a full-time schedule and should not have academic commitments that would interfere with scheduled working hours. • Proficient in using computer environments and standard software applications, including Excel, Word, and Outlook. • Possesses a strong ability to coordinate various patient services in a timely manner, resulting in prompt and continued access to therapy. • Ability to work collaboratively in a team environment and support co-workers. • Detailed knowledge of health insurance and health plan coverage, reimbursement navigation support, and an understanding of pharmacy transactions and claims review are considered strong assets. • Ability to identify opportunities for personal, team, and service improvement and recommend practical solutions. • University degree or diploma considered an asset. You will be required to work directly with IQVIA departments, teams, support functions, and stakeholders located across Canada and around the world; therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position. As our hiring teams are global, please submit your resume in both English and French. IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé.  IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez https://jobs.iqvia.com   IQVIA est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’origine nationale, le handicap, l’âge, l’état matrimonial ou tout autre statut protégé par la loi applicable.  Des mesures d’adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d’adaptation, nous vous encourageons à contacter notre équipe d’acquisition de talents au [email protected], afin qu’IQVIA puisse soutenir votre participation au processus de recrutement. IQVIA s’engage à faire preuve d’intégrité dans son processus de recrutement et applique une politique de tolérance zéro en matière de fraude des candidats. Toutes les informations et toutes les qualifications soumises dans votre candidature doivent être véridiques et complètes. Toute fausse déclaration, présentation trompeuse ou omission importante au cours du processus de recrutement entraînera la disqualification immédiate de votre candidature, ou la cessation d’emploi si elle est découverte ultérieurement, conformément aux lois applicables. Nous apprécions votre honnêteté et votre professionnalisme. Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law.  Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: [email protected], so that IQVIA can support your participation in the recruitment process. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making. La fourchette salariale de base potentielle pour ce poste, annualisée, est de $51,300.00 - $85,500.00. Le salaire de base réel offert peut varier selon plusieurs facteurs, notamment les qualifications liées à l’emploi telles que les connaissances, les compétences, la formation et l’expérience; l’emplacement; et/ou l’horaire (temps plein ou temps partiel). Selon le poste offert, des régimes d’incitation, des primes et/ou d’autres formes de rémunération peuvent être proposés, en plus d’une gamme d’avantages sociaux liés à la santé, au bien-être et/ou d’autres bénéfices.  The potential base pay range for this role, when annualized, is $51,300.00 - $85,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and wellness and/or other benefits.
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    Job Summary This Client Insights Specialist serves as the primary liaison between IQVIA and a portfolio of clients, helping them maximize the value of IQVIA's data, insights, and analytics solutions. This role combines client relationship management, data interpretation, business consulting, and insight delivery to support clients' strategic and commercial objectives. The ideal candidate has experience in client-facing analytics, market research, consumer insights, syndicated data, or marketing effectiveness environments and is passionate about translating complex data into actionable business recommendations. This individual will build strong client partnerships, drive client satisfaction, and help identify opportunities to expand the use of IQVIA solutions. Essential Functions Ensures fulfillment of contract specifications and responds to client requests to drive client satisfaction. Serves as the primary day-to-day contact, building and maintaining effective business relationships with clients. Partners with clients to maximize the value of IQVIA products and services by expanding usage of deliverables and identifying growth opportunities. Monitors performance against service agreements and ensures client expectations and obligations are met. Researches, analyzes, and responds to complex client inquiries, providing data-driven insights and recommendations. Conducts product, service, and process training for clients and internal stakeholders. Leads client service meetings and collaborates with account teams to identify business issues and recommend solutions. Performs analyses and delivers actionable insights derived from IQVIA data, products, and services. Collaborates cross-functionally to support client success and may represent IQVIA on external client initiatives. Required Qualifications Bachelor's degree in Marketing, Business, Economics, Statistics, Market Research, Communications, or a related field. 3–5 years of experience in client service, insights, analytics, account management, market research, consumer insights, or syndicated data environments. Intermediate to advanced English Knowledge of the pharmaceutical market in Central America Experience managing client relationships and delivering client-facing presentations. Strong analytical skills with the ability to interpret data and develop actionable business recommendations. Excellent communication, presentation, and storytelling abilities. Ability to manage multiple clients and competing priorities in a fast-paced environment. Strong proficiency in PowerPoint and Excel. Preferred Qualifications Experience at Nielsen, Circana (IRI/NPD), Kantar, Ipsos, GfK, Numerator, Mintel, YouGov, or similar organizations. Experience supporting CPG, retail, healthcare, pharmaceutical, consumer goods, media, or marketing clients. Knowledge of syndicated data, market measurement, consumer insights, pricing analysis, shopper insights, or brand performance metrics. Experience presenting insights to senior business stakeholders. Exposure to customer success, account growth, or consultative selling environments. Familiarity with data visualization and reporting platforms such as Power BI, Tableau, or similar tools IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    Job Overview Provides administrative and/or technical support. Recruitment Process 第一轮:线上测评 完成指定的线上测试,用于初步筛选。 第二轮:业务面试 与业务部门进行面谈,深入了解您的专业背景与职位匹配度。 第三轮:结果通知 招聘团队将在流程结束后,正式告知最终结果。  Essential Functions• Responsible to reconcile SAP Grant Payment Report to Excel Grant Payment Report for assigned Sponsors’ studies, as well as reconcile the total GPS Sponsor balance to the Corporate Sponsor Balance on a monthly basis per SSAE16 Controls• Responsible to accurately complete all necessary journal entries as assign• Responsible to quality review CTA and Payment Intake form setups to determine appropriate SAP vendor and payment method for Payments staff for assigned Sponsor’s studies, inclusive of bank entry validation for the Accounting dept.• Responsible for SharePoint tracker completion for assigned sponsors.• On an annual basis, assist with 1099 and other country tax reporting as assigned• Special projects involving maintenance of the vendor database in SAP, and SOP Maintenance, as required• Other duties as assigned Qualifications• Bachelor's Degree Pursuing degree• Appropriate verbal and written communication skills to function within a professional work environment.• Evidence of effective problem – solving, analytical, and critical thinking skills.• Proficiency in alignment with the desired role placement• Evidence of strong team work and communication skills. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    Job LocationOffice-based in Fairfax, VA  Job Summary Under the direction and supervision of the Director of Clinical Trial Management, this position is responsible for the preparation, scanning, labeling and maintenance of medical records for the practice. The position works closely with the research team in support of all ongoing clinical studies. Essential Duties and Responsibilities Demonstrates an understanding of patient/sponsor confidentiality to protect the patient and practice Creates and maintains the patient medical record for each patient; in electronic format and in paper, as needed. Following HIPAA guidelines gathers patient records from a variety of sources (i.e., mail, fax/eFax, email, etc.), which will require interacting with registration areas and/or physicians' office's in a professional manner. Scans and attaches medical records into the electronic medical record system according to guidelines. Keeps practice health care providers informed by communicating availability or unavailability of the record. Handles medical record requests and patient care related releases of information ensuring that all releases are compliant with HIPAA guidelines. Assists in purging deceased and inactive charts as scheduled and according to guidelines. Ability to assist in the guidance and training of less experienced staff. • Ability to maintain a positive attitude with the research team. Remains current with all required Knowledge, Skills and Abilities Excellent interpersonal skills to deal effectively with research personnel Knowledge of medical terminology. Knowledge of HIPAA guidelines. Excellent organizational skills to independently manage workflow. Ability to prioritize quickly and appropriately with minimal guidance. Ability to multi-task. Ability to work independently and function as part of a team. Clear and concise verbal and written communications. Excellent attention to detail. High school graduate or GED Required Education and Experience High school diploma or GED Why Join Us? At NEXT Oncology (an Avacare Business), you’ll be part of a mission-driven team that values collaboration, precision, and patient safety. Our team is known for its supportive culture, strong communication, and commitment to excellence in clinical research. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $25,900.00 - $64,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally.  Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them.  We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients.  A significant part of our business is providing patient support programs on the behalf of our customers.  With the right experience, you can help provide support to patients in need of available therapies. IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products.  With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team.  In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Role Purpose: Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program.  Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.Job Responsibilities: Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support CenterQuickly assess the user's issue and provides first level support for problem resolutionDocument information specific to the resolution and escalate unresolved issues expeditiously to the appropriate areaRecognize operational challenges and suggest recommendations to management, as necessaryAbility to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am – 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST – 8:00pm EST) under moderate supervisionMinimum Education & Experience: High School Diploma or equivalentPharmacy Technician experience requiredHIPAA certifiedCall center experience required (3+ years preferred)Experience in medical claim processing is a plusBi-lingual (English/Spanish) is a plusThe pay range for this role is $18.00 per hour. IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere.  This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. #LI-CES #LI-Remote #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    Dental Sales Representative – Oral HealthcareField BasedTerritory: Scotland Are you a driven sales professional looking to develop your career within healthcare and oral health? We are seeking Dental Sales Representatives to build strong relationships with Dentists, Hygienists and Therapists across a designated territory. You'll educate customers on oral healthcare solutions, deliver engaging presentations, and support business growth through effective account management and customer engagement. What you will be responsible for Managing and growing relationships with dental practices and key stakeholders.Delivering face-to-face customer visits, presentations and lunch-and-learn sessions.Educating healthcare professionals on oral healthcare solutions and evidence-based practices.Identifying business opportunities and executing territory growth plans.Gathering customer and market insights to support commercial success.Maintaining accurate CRM records and activity planning.What we are looking for Sales, account management or business development experience.Strong relationship-building and communication skills.Confident presenter with a customer-focused approach.Highly organised with excellent territory management skills.Full UK driving licence.Healthcare, pharmaceutical, dental or medical device experience is desirable.What we offer Competitive salary and bonus.Excellent training and development.Opportunity to work within a growing healthcare sector.Supportive team environment with clear career progression.Private healthcare (BUPA)Flexible benefits including dental and wellbeing schemes, competitive pension schemeLife Assurance, Group Income Protection, Personal Accident Insurance and more!Online wellbeing support available 24 hours a day, 7 days a week, 365 days a yearCorporate rates for gym memberships and access to 100s of restaurant/ store discountsIf you are ready to take the next step in your healthcare sales career and want a role that combines challenge, growth and purpose, apply today! Sponsorship is not available for this opportunity. #LI-DNI#LI-CES#LI-LK1 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    We are seeking Senior Scientist - Surface Plasmon Resonance (SPR) and Characterization to join IQVIA Laboratories at Durham, NC.We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.Job Summary:The Senior Scientist will lead high‑throughput biophysical characterization of antibodies generated from discovery and affinity maturation campaigns, supporting the selection of high‑quality therapeutic leads through advanced biomolecular interaction analyses.What You’ll Be Doing:Perform full biophysical characterization of antibodies from discovery and affinity maturation campaigns in a high‑throughput environmentSupervise, train, and mentor team members in the design and execution of biomolecular interaction analysesIndependently design, execute, and troubleshoot SPR‑ and BLI‑based assays including kinetics, affinity, blocking, competition, and epitope binningAnalyze, interpret, and present complex data sets to support antibody lead selection across multiple concurrent programsDevelop, optimize, and standardize novel assays to support custom antibody discovery workflowsCollaborate with Discovery and Bioinformatics teams to guide R&D efforts related to antibody developabilityWhat We Are Looking For:PhD with relevant experience or MS with 3+ years of experience in Biology, Biochemistry, Molecular Biology, Chemical Engineering, Immunology, or a related life science field, preferably within biotech or pharmaceutical environments.Extensive hands‑on experience with protein–protein interaction analysis using label‑free biosensor technologiesMastery of SPR platforms with demonstrated experience using Carterra LSA and Biacore 8K systemsExperience with BLI instrumentation and automated laboratory systems is a plusOther Equivalent combination of education, training, and experience may be accepted in lieu of degreeThe Knowledge, Skills and Abilities Needed for This Role:Strong understanding of antibody biophysical characterization and developability considerationsAbility to operate, maintain, and troubleshoot complex SPR instrumentation independentlyExcellent analytical, communication, and leadership skills with the ability to manage multiple prioritiesWhat We Offer You:We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.To learn more about our benefits, visit https://jobs.iqvia.com/benefits.If you’re looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $80,200.00 - $167,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    We are seeking a Lab Associate to join IQVIA Laboratories in Durham.We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.Job Summary:Perform routine laboratory testing procedures to generate data used in clinical trials research while following SOPs and applicable regulatory requirements. Support daily lab operations through specimen analysis, result documentation, material preparation, and collaboration with cross-functional stakeholders.What You'll Be Doing:Perform routine analysis of specimens and document results in accordance with SOPs and applicable regulatory guidelinesEvaluate the validity of analytical results against algorithms displayed by the laboratory computer systemIdentify, document, and escalate potential performance errors or unusual results to senior laboratory personnelPrepare buffers and solutions required for analysis and manage post-analysis sample and reagent storageAssist with laboratory housekeeping, supply monitoring, and communication with cross-functional stakeholdersWhat We Are Looking For:High School Diploma or equivalent required, or a Bachelor’s Degree; some CAP/CLIA lab locations may require a BS in chemistry, biology, or medical laboratory technology6 months relevant lab experience Req Or Equivalent combination of education, training and experience ReqBasic knowledge of Good Laboratory Practices (GLP) and applicable regulatory agency standardsKnowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handlingOther Equivalent combination of education, training, and experience may be accepted in lieu of degreeThe Knowledge, Skills and Abilities Needed for This Role:Ability to maintain effective reporting procedures and control workflowAbility to effectively collaborate with internal stakeholders and communicate clearly, accurately, and in a timely mannerBasic computer skills and knowledge of laboratory equipment, instrumentation, and terminology used in the area of responsibilityWhat We Offer You:We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.To learn more about our benefits, visit IQVIA Benefits.If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $35,900.00 - $74,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    Job Summary The Project Lead is responsible for ensuring that all studies are designed, planned, executed, monitored, closed out and documented in an appropriate manner within the planned timeframe and cost; ensuring that the sponsor responsibilities are fulfilled, while assuring compliance to all applicable regulatory requirements. Responsible for the timeline and budget planning and execution of studies. Assigns and ensures delivery of specific tasks to/from other members of the study team. Provides oversight to outside support including CROs, consultants and/or medical advisors. Responsibilities Leading the global study team with full accountability for study deliverables regarding quality, budget, and timelines. Developing key study documents (e.g., Design Validation Plan, protocol, study training materials, study forms and templates, study report). Overseeing planning and operational aspects of companion diagnostics studies sponsored by Pharma partners. Ensuring adherence to regulations, guidelines, and standard operating procedures, and ensuring audit/inspection readiness. Executing sponsored studies for assigned areas of focus through all study phases (planning, start-up, conduct, and close-out). Overseeing projects to ensure completion on-time, within scope, and budget; tracking project performance to analyze the completion of short and long-term goals. Building and maintaining strong, collaborative relationships with cross-functional leaders, key internal and external stakeholders, and other alliance partners, including CROs. Collaborating across Clinical Operations and other functions to develop and implementing best practices across Clinical Operations. Requirements Experience with Companion Diagnostic (CDx) studies. Team-oriented with excellent collaboration skills with a cross-functional team. Open-minded to learn new ways of doing things while leveraging previous experience. Knowledge of or experience with EU In Vitro Device Regulation (IVDR) submission process Minimum of a bachelor’s degree in Life Science and/or relevant expertise in the Healthcare Industry or a related field, at least 5years of prior relevant experience including > 1 year’s project management experience. Conceptual and practical knowledge of Product Development and basic knowledge of Clinical Operations or related areas. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $93,100.00 - $232,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    Job OverviewDevelop the global contracting strategy and support the delivery of all required start-up contracting activities for selected sponsors, studies or multi-protocol programs as determined by the Sponsor’s requirements. Essential Functions• Develop Coordinate the development of investigator grants and estimates, contracting strategies and proposal text to support the proposal development process.• Develop contract language, payment language and budget templates as required as applicable to the position• utilize and maintain contracting systems, tools, processes, and training materials for selected sponsors, studies or multi-protocol programs according to the Scope of Work and Project Plan, within the agreed project strategy.• Ensure collaboration, including communication with sponsors, stakeholders and RSU regions and countries as applicable to the position, to successfully deliver the agreed project scope in compliance with sponsor requirements and/or the RSU Management Plan.• Provide specialist legal, operational and financial contracting support to the Study Teams, as applicable to site agreements to facilitate efficient business development and initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements.• Assist with the creation and/or review of core scientific, technical and administrative documentation to support business development and enable study initiation and maintenance, as required.• Contribute to the collection, interpretation, analysis and dissemination of accurate contracting intelligence to support assigned studies and the wider company, as required.• Ensure overall contracting efficiency and adherence to project timelines and financial goals as applicable to site agreements• report contracting performance metrics and out of scope contracting activities as required.• Work with Quality Management to ensure appropriate contract management and quality standards. Mentor and coach colleagues as required including the delivery of training materials as required.• Deliver presentations to clients as required. As applicable, eEnsure accurate completion and maintenance of internal systems (with emphasis on CTMS), databases, tracking tools, timelines and project plans.• May take a proactive role in developing long standing relationships with preferred IQVIA clients/customers. Qualifications• Bachelor's Degree Related field Req• 5 year relevant sponsor or clinical research organization clinical site contracting experience, including demonstrable global and/ore regional experience acting as a contract negotiator. Equivalent combination of education, training and experience.• Good negotiating and communication skills with ability to challenge.• Good interpersonal skills and a strong team player.• Strong legal, financial and/or technical writing skills.• Strong understanding of regulated clinical trial environment and knowledge of drug development process.• Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines.• Knowledge of applicable regulatory requirements, SOPs and company’s Corporate Standards.• Ability to exercise independent judgment, taking calculated risks when making decisions.• Ability to lead, motivate, coach and mentor.• Good organizational and planning skills.• Good presentation skills.• Strong knowledge of Microsoft Office and e-mail applications.• Good understanding of clinical trial contract management.• Ability to work well within a matrix team environment.• Ability to establish and maintain effective working relationships with co-workers, managers and sponsors.• Ability to develop and suggest alternate contracting language, terms, and financial options.• Strong understanding of particular Sponsor or stakeholder need and ability to share this knowledge effectively with others.• Ability to utilize metrics and then communicate these with study team to establish timelines for deliverables. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $49,200.00 - $157,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    Job OverviewSenior Project Leads are an integral part of clinical trial delivery, liaising with clinical teams to improve patients’ lives by bringing new drugs to the market faster. The Senior Project Lead is an essential member of the core project team leading the team and responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices. Clinical Project Management is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction. Clinical Project leads run their own studies. The Senior Project Lead focus is on leveraging therapeutic expertise and IQVIA’s suite of solutions to drive operational excellence and strategic leadership with our customers. Essential Functions• Participate in bid defense preparations. Lead bid defense presentations in partnership with Business Development for, multiple service, multiple country and/or multi regional studies. Understand project strategy and operationalize the agreed upon approach.• Develop integrated study management plans with the core project team.• Accountable for the strategic planning and execution of clinical studies as per the contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures.• Set objectives of the core project team according to agreed upon contract, strategy and approach, effectively communicate and assess performance.• Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles.• Monitor progress against contract and prepare/present project information proactively to all stakeholders internally and externally.• Responsible for delivery and management of medium to large sized, multiple and full service, multi regional studies.• Manage risk (positive and negative) and contingencies proactively and lead problem solving and resolution efforts.• Achieve project quality by identifying quality risks and issues, responding to issues raised by project team members and planning/implementing appropriate corrective and preventative action plans.;• Serve as primary project contact with customer and own relationship with the project’s key customer contact(s)• Communicate/collaborate with IQVIA business development representatives as necessary.• Build the cross-functional project team and lead their efforts, responsible for managing cross-collaboration of the core team and for overall project delivery to support milestone achievement and to manage study issues and obstacles.;• Ensure the financial success of the project.• Forecast and identify opportunities to accelerate activities to bring revenue forward.• Identify changes in scope and manage change control process, as necessary.• Identify and communicate lessons learned and best practices to promote continuous improvement.• Adopt corporate initiatives and changes and serve as a change advocate when necessary.• Provide input to line managers of their project team members’ performance relative to project tasks. Support staff development.• Mentor less experienced project team members on assigned projects to support their professional development. Qualifications• Bachelor's Degree Life sciences or related field Req• Requires greater than 7 years clinical research experience including 4 years project management experience or equivalent combination of education, training and experience. Req • Therapeutic expertise in CNS, ideally with neurology and psychiatry experience• Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience.; Req• Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions.;• Communication - Strong written and verbal communication skills including good command of English language. Strong presentation skills.• Communication - Requires strong negotiation and customer management skills.• Problem solving - Strong problem solving skills.• Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering crossfunctionally and with customers to advance work effectively and efficiently.;• Organization - Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances.;• Leadership - Ability to make decisions, bringing clarity to disparate information to inform actions and drive results.• Prioritization - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project.• Quality - Attention to detail and accuracy in work.• Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving.• IT skills - Good software and computer skills, including MS. Office applications including but not limited to Microsoft Word, Excel and PowerPoint.• Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues.• Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Good understanding of other IQVIA functions and their inter-relationship with Project Leadership.• Finances - Good understanding of project financials including experience managing, contractual obligations and implications.• IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $93,100.00 - $232,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    Job Overview: Develop the global contracting strategy and support the delivery of all required start-up contracting activities for selected sponsors, studies or multi-protocol programs as determined by the Sponsor’s requirements. Essential Functions: Develop Coordinate the development of investigator grants and estimates, contracting strategies and proposal text to support the proposal development process. Develop contract language, payment language and budget templates as required as applicable to the position utilize and maintain contracting systems, tools, processes, and training materials for selected sponsors, studies or multi-protocol programs according to the Scope of Work and Project Plan, within the agreed project strategy. Ensure collaboration, including communication with sponsors, stakeholders and RSU regions and countries as applicable to the position, to successfully deliver the agreed project scope in compliance with sponsor requirements and/or the RSU Management Plan. Provide specialist legal, operational and financial contracting support to the Study Teams, as applicable to site agreements to facilitate efficient business development and initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements. Assist with the creation and/or review of core scientific, technical and administrative documentation to support business development and enable study initiation and maintenance, as required. Contribute to the collection, interpretation, analysis and dissemination of accurate contracting intelligence to support assigned studies and the wider company, as required. Ensure overall contracting efficiency and adherence to project timelines and financial goals as applicable to site agreements report contracting performance metrics and out of scope contracting activities as required. Work with Quality Management to ensure appropriate contract management and quality standards. Mentor and coach colleagues as required including the delivery of training materials as required. Deliver presentations to clients as required. As applicable, eEnsure accurate completion and maintenance of internal systems (with emphasis on CTMS), databases, tracking tools, timelines and project plans. May take a proactive role in developing long standing relationships with preferred IQVIA clients/customers. Qualifications Bachelor's Degree Related field Req 2+ year relevant sponsor or clinical research organization clinical site contracting experience, including demonstrable global and/ore regional experience acting as a contract negotiator. Equivalent combination of education, training and experience. Good negotiating and communication skills with ability to challenge. Good interpersonal skills and a strong team player. Strong legal, financial and/or technical writing skills. Strong understanding of regulated clinical trial environment and knowledge of drug development process. Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines. Knowledge of applicable regulatory requirements, SOPs and company’s Corporate Standards. Ability to exercise independent judgment, taking calculated risks when making decisions. Ability to lead, motivate, coach and mentor. Good organizational and planning skills. Good presentation skills. Strong knowledge of Microsoft Office and e-mail applications. Good understanding of clinical trial contract management. Ability to work well within a matrix team environment. Ability to establish and maintain effective working relationships with co-workers, managers and sponsors. Ability to develop and suggest alternate contracting language, terms, and financial options. Strong understanding of particular Sponsor or stakeholder need and ability to share this knowledge effectively with others. Ability to utilize metrics and then communicate these with study team to establish timelines for deliverables. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $47,400.00 - $157,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    Join IQVIA’s Sponsor-Dedicated FSP team and help advance healthcare through real-world evidence. We bring together scientific expertise and real-world data to help sponsors make decisions and accelerate evidence generation to improve patient outcomes. In this role, you’ll work closely with one sponsor, gaining deep knowledge of their therapies while leveraging IQVIA’s global expertise. Overview:This role provides scientific and strategic leadership for RWE/Epidemiology studies, serving as the primary lead for assigned studies or scientific workstreams, accountable for ensuring the scientific rigor and operational feasibility of studies in alignment with Medical Evidence Generation priorities. This role provides scientific expertise to drive high-complexity deliverables such as protocols, publications, and analyses that meet the Pfizer quality standards. This role may represent Pfizer in scientific discussions with vendors and external stakeholders. Organizational Relationships: Reports to the sponsor’s RWE/Epidemiology Lead within their Integrated Evidence Generation (IEG) organization Collaborates with Medical Evidence Development (MED) colleagues, CMO colleagues (e.g., DS&A, Regulatory, Safety), Clinicians, HV&E/GAV, and other cross-functional scientific partners to drive study design and execution Interfaces with other external vendors supporting study design and execution  Responsibilities: Scientific Expertise: Serves as a subject matter expert in epidemiology or related field Provides strategic guidance on scientific approach and analytical methodologies Leads development of scientific deliverables (e.g., study concepts, study protocols, statistical analysis plan, etc.) Ensures quality and scientific integrity across all outputs Conducts and oversees literature reviews Support real world data assessment and landscape evaluation, especially for new data sets and networks in Europe  Responds to rapid epidemiological requests, including safety questions and information requests   Study Execution Oversight: Provides input on study feasibility and resource needs Leads scientific oversight of study execution, in collaboration with MED Evidence Generation Ops teams and external vendors Ensures quality review and contributes to inspection/audit readiness for RWE/Epi studies Performs/oversees code lookup and data QC tasks to ensure inclusivity and avoid assumptions about task ownership Performs other relevant tasks as needed to support study execution  Requirements: Training and Education Preferred: PhD in Epidemiology or related field Or in rare exceptions Master’s with significant experience  Prior Experience Preferred:  Experience designing and/or leading RWE/Epidemiology studies Good knowledge and hands-on experience in the field of migraine, obesity or anti-infectives is preferred, but is not essential Experience designing study protocols, research reports, and/or publications Experience working in a matrixed, cross-functional team environment Experience in the fields of chronic diseases such as: inflammation, immunology, rare disease, anti-infectives, migraine/obesity, CV/metabolic. Migraine/obesity experience is advantageous but not essential.  Skills: Deep expertise in epidemiologic methods Strong verbal and written communication skills Strong organizational skills and project management capability  Ability to work effectively in a cross-functional environment and operate as a team player  Ability to collaborate with analysts/programmers to ensure execution of analysis plans  What’s in it for you? Be part of a forward-thinking team that helps shape the next generation of evidence-based healthcare. Work hand-in-hand with one leading sponsor, gaining deep expertise in their therapies. Access IQVIA’s global network who supports your growth This is your chance to make an impact, while building a career that matters. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $109,200.00 - $273,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    IQVIA™ – The Human Data Science Company™ – ist ein führender, globaler Anbieter von zukunftsweisender Analytik, Technologielösungen und klinischer Auftragsforschung. IQVIA unterstützt Life Science Unternehmen, Verbände, Institutionen, Kostenträger und weitere Akteure im Gesundheitswesen darin, bessere Ergebnisse in der Gesundheitsversorgung zu erzielen. Werden Sie Teil unserer Community von rund 88.000 Mitarbeiterinnen und Mitarbeitern in über 100 Ländern, die sich dafür einsetzen, das Potenzial von Human Data Science Wirklichkeit werden zu lassen! Ganz gleich, in welche Rolle Sie bei IQVIA einsteigen, es erwartet Sie ein offenes, innovationsfreudiges Umfeld, in dem Sie sich viel bewegen können. Finden Sie heraus, wie Sie Ihre Talente und Ihre Leidenschaften bei IQVIA einbringen können. Im Bereich Commercial Engagement Services (CES) arbeiten wir eng mit unseren Life Sciences-Kunden zusammen und unterstützen sie mit flexiblen Vertriebs- und Personallösungen für nachhaltigen Erfolg am Markt. Dies umfasst insbesondere die Rekrutierung, das Training und die Steuerung des Vertriebsteams in Dienstleistungsprojekten bzw. in Arbeitnehmerüberlassung. Dabei differenzieren wir uns über integrierte Projektansätze entlang des IQVIA Lösungsportfolios, die wir individuell an die Kundenbedürfnisse anpassen und aus einer Hand anbieten. Für unseren Kooperationspartner suchen wir einen Pharmaberater (m/w/d) für den Facharztaußendienst Dermatologie mit dem Schwerpunkt Biologika zum nächstmöglichen Zeitpunkt in der Direktvermittlung Im Gebiet: Dresden, Cottbus, Görlitz, Wittenberg Das sind Deine Aufgaben: Aufbau von Kundenbeziehungen im Bereich Dermatologie zu niedergelassenen Fachärzt:innen und Kliniken Professionelle Betreuung der definierten Zielkund:innen Ableiten einer kundenspezifische Mehrwertstrategie Erstellung und Umsetzung der Kundenpläne und kundenspezifischen Maßnahmen Durchführung von wissenschaftlichen Fortbildungen im Rahmen der gültigen gesetzlichen Anforderungen (HWG / AKG Kodex) Teilnahme an Kongressen Entwicklung und Implementierung eigener Konzepte zur Verkaufsförderung und Kundenpflege in krossfunktionaler Abstimmung und unter Ableitung der Firmenstrategie Verantwortung für die Erreichung der vereinbarten Sales-Ziele unter Beachtung des Kostenbudgets sowie der Compliance Richtlinien Das bringst Du mit: Qualifikation nach § 75 AMG: geprüfte/-r Pharmareferent/-in, einschlägiger naturwissenschaftlicher Hochschulabschluss gewünscht  Mehrjährige Berufserfahrung im pharmazeutischen Praxis- und Klinik-Außendienst (Facharztbetreuung) Erfahrung im Therapiegebiet der Biologika innerhalb der Dermatologie und/oder als KAM im Facharztaußendienst Marktkenntnisse und nachweisbare Erfolge im Pharmaaußendienst Nachweisliche Erfolge in der Kundenbetreuung Ausgeprägtes Verkaufstalent, sichere Argumentationsfähigkeit gepaart mit der Fähigkeit, sich und andere zu begeistern Kenntnis und Anwendung von Omnichannel Verkaufsstrategien Wohnsitz im Einzugsgebiet Hohes Maß an Kundenorientierung und Kommunikationsstärke Hohes Maß an fachlicher Kompetenz im Bereich der Biologika-Therapie Ausgeprägte Eigeninitiative, Engagement und Zielstrebigkeit Projektmanagement Bereitschaft zur kontinuierlichen Weiterentwicklung Das erwartet Dich bei uns: Ein attraktives Gehaltspaket plus Kundenprämien, vielfältige Corporate Benefits, betriebliche Altersvorsorge sowie 24/7 Unfallversicherung (auch für den privaten Bereich) und exklusive private Krankenzusatzversicherungen Ein top ausgestatteter Firmenwagen verschiedener Premiumanbieter mit uneingeschränkter Privatnutzung (ohne Zuzahlung) und mit Wahlmöglichkeit des Modells Eine moderne IT-Ausstattung für Deinen modernen digitalen Arbeitsplatz Unser unbefristetes IQVIA Arbeitsverhältnis bietet Sicherheit und eine langfristige Perspektive Wir bieten u.a. tarifliche Sonderurlaubstage, Umzugszuschuss bei betrieblich bedingtem Wechsel deines Wohnorts Eine hohe Übernahmequote durch unsere Kunden ermöglicht Dir den Karrierestart bei zukunftsweisenden und führenden Unternehmen der Pharmabranche und Medizintechnik-Branche Vielfältige und individuelle Weiterentwicklungsmöglichkeiten auch innerhalb von IQVIA (z.B. Führung, Key Account Management, Projektmanagement und vieles mehr) Wir begleiten Dich während Deiner Bewerbungsphase durch individuelle Betreuung/Vorbereitung bis zur Einstellung und auch darüber hinaus während des Beschäftigungsverhältnisses Unser Kunden-Netzwerk reicht vom Start-up Unternehmen bis zum Global Player. Gemeinsam mit Dir finden wir den richtigen Job für Dich! Starte Deine Karriere mit IQVIA! Dein besonders schneller Draht zu uns: Kandidaten-Hotline: 0621-84508113 oder sende uns gerne direkt Deine Bewerbung per Mail an: [email protected] #LI-CES #LI-DNP #LI-SS2 #Pharmaberater #Biologie #Chemie #Pharmareferent #BTA #CTA #PTA #Pharmazie #Pharma-Außendienst #applynow #iqvia #weareiqvia #Biologika #Dermatologie #Facharzt #Klinik IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    Dental Sales Representative – Oral HealthcareField BasedTerritory: North East / East Midlands Are you a driven sales professional looking to develop your career within healthcare and oral health? We are seeking Dental Sales Representatives to build strong relationships with Dentists, Hygienists and Therapists across a designated territory. You'll educate customers on oral healthcare solutions, deliver engaging presentations, and support business growth through effective account management and customer engagement. What you will be responsible for Managing and growing relationships with dental practices and key stakeholders.Delivering face-to-face customer visits, presentations and lunch-and-learn sessions.Educating healthcare professionals on oral healthcare solutions and evidence-based practices.Identifying business opportunities and executing territory growth plans.Gathering customer and market insights to support commercial success.Maintaining accurate CRM records and activity planning.What we are looking for Sales, account management or business development experience.Strong relationship-building and communication skills.Confident presenter with a customer-focused approach.Highly organised with excellent territory management skills.Full UK driving licence.Healthcare, pharmaceutical, dental or medical device experience is desirable.What we offer Competitive salary and bonus.Excellent training and development.Opportunity to work within a growing healthcare sector.Supportive team environment with clear career progression.Private healthcare (BUPA)Flexible benefits including dental and wellbeing schemes, competitive pension schemeLife Assurance, Group Income Protection, Personal Accident Insurance and more!Online wellbeing support available 24 hours a day, 7 days a week, 365 days a yearCorporate rates for gym memberships and access to 100s of restaurant/ store discountsIf you are ready to take the next step in your healthcare sales career and want a role that combines challenge, growth and purpose, apply today! Sponsorship is not available for this opportunity. #LI-DNI#LI-CES#LI-SJ1 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    Healthcare Development Manager Smoking & Vaping Cessation Field‑based | Hybrid Working Territories: North East & East Midlands Help Shape Smoking Cessation Services Across the NHS Are you committed to improving population health, reducing health inequalities, and driving meaningful change across the healthcare system?  We are looking for a Healthcare Development Manager to support the development of smoking and vaping cessation services across the NHS. This is a highly visible role combining market access, stakeholder engagement, service development, account management and healthcare education to improve patient access to evidence-based smoking cessation interventions.  Working across secondary care, ICSs, ICBs, NHS Trusts, Public Health teams, Stop Smoking Services and community healthcare providers, you will build strategic partnerships that support pathway development, service optimisation and the delivery of local tobacco dependency strategies.  Key Responsibilities Develop and deliver strategic territory and account plans aligned to business and healthcare objectives.Build relationships with key stakeholders across secondary care, ICSs, ICBs, NHS Trusts, Public Health teams, commissioners and community services.Support the development and implementation of smoking cessation and tobacco dependency pathways.Identify opportunities to improve patient access, service delivery and treatment adoption.Deliver educational programmes, workshops, webinars and stakeholder meetings.Analyse healthcare data and local priorities to identify opportunities and inform account strategy.Gather and share market insights, policy developments and best practice.Collaborate with cross-functional teams including marketing, medical, analytics and compliance.Support healthcare organisations in translating national guidance into local practice.About You You will bring a strong understanding of the NHS together with the ability to engage, influence and develop long-term partnerships across complex healthcare systems. Essential Requirements ABPI qualified.Full UK driving licence.Degree-level qualification or equivalent experience.Experience within pharmaceuticals, medical devices, healthcare services, public health or a related healthcare environment.Experience engaging and influencing healthcare professionals and healthcare decision-makers.Experience working with NHS stakeholders, including secondary care, ICSs, ICBs, commissioners, NHS Trusts or Public Health organisations.Strong account management, stakeholder engagement and territory planning skills.Ability to analyse healthcare data and identify service development opportunities.Excellent communication, presentation and relationship-building skills.Strong organisational, project management and digital engagement capabilities.Why Join Us? This is an opportunity to contribute to one of the UK's most important public health priorities while working collaboratively with healthcare organisations to improve patient outcomes. You will have the autonomy to build influential partnerships, shape local services and make a measurable impact on smoking cessation across the NHS.  Apply today or contact us, [email protected], to find out about how your experience could contribute to this exciting opportunity.  Sponsorship is not available for this opportunity. #LI-DNI#LI-CES#LI-LJ1 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    This role follows a hybrid model and requires working 2–3 days per week from the sponsor’s offices. Job OverviewProject Leads are an integral part of clinical trial delivery, liaising with clinical teams to improve patients’ lives by bringing new drugs to the market faster. The Project Lead is an essential member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices. Clinical Project Management is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction. Clinical Project leads can run their own studies. The Project Lead focus is on leveraging therapeutic expertise and IQVIA’s suite of solutions to drive operational excellence and strategic leadership with our customers. Essential Functions• Participate in bid defense presentations in partnership with Business Development and may lead the presentation for smaller, less complex regional studies.• May be responsible for delivery and management of smaller, less complex, regional studies.• Develop integrated study management plans with the core project team.• Accountable for the execution of clinical studies, or assigned portion of clinical studies, per contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures.• Set objectives of the core project team and/or sub-team(s) according to agreed upon contract, strategy and approach, effectively communicate and assess performance.• Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles.• Monitor progress against contract and prepare/present project and/or sub-team information proactively to stakeholders internally and externally.• Manage risk (positive and negative) and contingencies proactively and lead problem solving and resolution efforts.• Achieve project quality by identifying quality risks and issues, responding to issues raised by project team and/or sub-team members and planning/implementing appropriate corrective and preventative action plans.• May serve as primary or backup project contact with customer and would then own the relationship with the project’s key customer contacts, as well as communicate/collaborate with IQVIA business development representatives, as necessary.;• Build the cross-functional project team and lead their efforts; responsible for managing cross-collaboration of the core team and for overall project delivery to support milestone achievement and to manage study issues and obstacles.;• Ensure the financial success of the project.• Forecast and identify opportunities to accelerate activities to bring revenue forward.• Identify changes in scope and manage change control process as necessary.• Identify lessons learned and implement best practices.• May be assigned as the primary contact for vendors leading project vendor management and vendor management related activities as per project requirements.;• Adopt corporate initiatives and changes and serve as a change advocate when necessary.• Provide input to line managers of their project team members’ performance relative to project tasks.• Support staff development and mentor less experienced project team members on assigned projects to support their professional development. Qualifications• Bachelor's Degree Life sciences or related field Req• 5 years of prior relevant experience including > 1 years project management experience.• Advanced knowledge of job area, and broad knowledge of other related job areas, typically obtained through advanced education combined with experience. Req• Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge; therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions.;• Communication - Strong written and verbal communication skills including good command of English language. Strong presentation skills.• Problem solving - Strong problem solving skills.• Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently.• Leadership - Ability to make decisions, bringing clarity to disparate information to inform actions and drive results.• Organisation - Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances.• Prioritisation - Ability to handle conflicting priorities.• Quality - Attention to detail and accuracy in work. Results-oriented approach to work towards delivery and output.• Quality - Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving.• IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint.• Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong customer service skills.• Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences.• Finances - Good understanding of project financials including experience managing, contractual obligations and implications.• IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    Position Title: Mobile Medical Assistant / Phlebotomist – Per Diem, In-Home Services    Location: Various U.S. locations (local travel within designated geographic area)    About the Role: IQVIA’s In-Home Clinical Solutions team seeks a qualified and dedicated Mobile Medical Assistant / Phlebotomist to support patient care by delivering in-home diagnostic services. This per diem role involves traveling to patient residences to perform clinical services such as, but not limited to, phlebotomy, electrocardiograms (EKGs), and macular edema screenings in support of treatment initiation and adherence strategies.    This is a per diem, travel-based role offering flexible hours, with no minimum monthly visit requirement. Referrals are assigned based on your geographic availability and program demand. IQVIA manages all scheduling and patient communication, allowing you to focus entirely on clinical care.    Position Details:  Per diem, mobile-based role with flexible scheduling  No minimum monthly visit commitment required  Paid hourly compensation that includes the appointment time and travel time to/from patient’s home. (2 hour minimum paid)  IRS-standard mileage rate reimbursement.    Key Responsibilities:  Perform in-home blood specimen collection, labeling, and transporting specimens according to network policies, procedures, and regulatory standards.  Comply with all laboratory safety and handling procedures; ensure appropriate delivery to designated laboratories.  Conduct screenings as has been appropriately trained to conduct, including but not limited to electrocardiograms (EKGs) and macular edema screening exams (training provided).  Maintain a clean and organized work environment, including transportation and supplies storage specific to the In-Home Network.  Monitor and manage clinical supply inventory.  Collaborate with IQVIA’s clinical coordination team to execute and submit appropriate visit-related paperwork promptly and accurately.   Identify and report adverse events, medical product complaints, or patient inquiries in accordance with IQVIA and manufacturer guidance.  Maintain accurate mileage and time logs for reimbursement and compliance purposes.     Qualifications:  Minimum 2 years of phlebotomy experience in clinical or field settings required  At least 1 year of EKG experience preferred  Certification as a Certified Medical Assistant (CMA) or Phlebotomy Technician (CPT) preferred.  If located in the state of Washington or Louisiana, a state issued CMA or CPT license is required.  Ability to lift up to 70 pounds to transport medical or diagnostic equipment (e.g., eye exam kits).  Ability and willingness to travel up to 100 miles to conduct patient visits.  Proficiency in using medical equipment and upholding proper documentation practices.  Strong interpersonal and communication skills with a patient-focused approach.  Fluent in spoken and written English.  Must possess a valid driver’s license and will be subject to a review of driving record prior to hire.  Must complete a drug screening and background check after accepting an offer.    #LI-CES  #LI-DNP  IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is 25.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's field force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. We are excited to announce that we are looking for a Clinical Specialist to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.   Operating Room Clinical Nurse The Biosurgery Clinical Specialist provides clinical assessments on adjunctive hemostat device needs, risks, recommendations and implementation recommendations to customers (primarily nurses, educators, risk managers, surgeons and techs).  This role plays an integral part in gathering key insights on utilization, techniques, applications based by specialty or service lines, capturing documenting and sharing these insights with the US Marketing team and partnering with local sales team to work collaboratively with sales management and the sales representative to gain appropriate access into aligned pilot accounts. Pivotal to the success of the candidate will be his/her ability to develop effective working relationships with the customers in the assigned territory. The incumbent must be able to work autonomously, be knowledgeable in adjunctive hemostats and confidently interact with clinical personnel and management.  The candidate chosen for this role will be expected to: Complete training on adjunctive hemostat devices and products to be proficient in product utilization and demonstration. Demonstrate mastery of all clinical information related to product application and the IFU; must be able to use this mastery to help drive and convert business by upgrading to more advanced brands.  Develop strong, working relationships with surgical leadership and clinicians while providing adjunctive hemostat recommendations and bleeding risk assessments.   Educate OR nurses, techs and physicians on the proper techniques to effectively capture real-world utilization data by specialty/service lines. Conduct pilot account assessments, develop Analysis and present recommendations to management. Educate and inform end-users of clinical effectiveness of adjunctive hemostat products and technical aspects of Ethicon’s products. Present adjunctive hemostat recommendations and assist with implementation. Participate in adjunctive hemostat product evaluations as necessary within the aligned Pilot accounts. Assist field sales in collection of product utilization and performance data to support team business case. Present adjunctive hemostat continuing education programs to clinical and leadership groups within aligned accounts. Communicate educational content and distribute materials and programs.  Assist US Marketing in identifying Key Opinion Leaders, upgrade opportunities and provide presentations of clinical data outcomes to end-users.  Participate in key society meetings as appropriate. Requirements Qualifications/Experience 4 year Bachelor's degree required (degree in nursing, business or related field is preferred.) Valid RN license in state of residency required A minimum of 5 years clinical experience required A minimum of 3 years OR experience required Strong group presentation skills and experience in presenting clinical education and/or surgical leadership/management.    Specialty CNOR certification or related specialty is preferred. Excellent written and verbal communication skills Assertive, ability to work independently and uncover opportunities Ability to plan and deliver formal presentations (large and small groups) Excellent written and verbal communication and organizational planning skills, including time and territory management and structured thinking in clinical procedure settings. Familiarity with AORN Surgical Smoke Safety Guidelines Strong MS Office, Word, Excel skills Competencies The Biosurgery Clinical Specialist promotes the Ethicon culture through positive, ongoing customer relationships. This position also requires the ability to develop strong relationships with customers and within the Ethicon team Must have the ability to work both as a partner with sales, marketing and commercial teammates and autonomously in the field, as needed. The ability to display decisiveness and an understanding of business acumen in clinical situations is required. Must have the ability to work collaboratively with other Ethicon team members to ensure open communication of ideas and techniques.    Must be highly organized and self-directed.  Employee performance will be compared with other clinical specialists’ feedback provided accordingly.    Candidates must have a valid driver's license. As a salaried position, the hours are not restricted to “normal business hours” and ability to work flexible hours during days, nights and/or weekends as necessary is required. Travel is required as part of the position (approx. 75%). This position is bonus eligible, and the employee’s ability to meet the above requirements has a direct impact on this compensation. IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k). IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™. We look forward to the prospect of working with you! Please apply on-line at: www.IQVIA.com IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $135,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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    Dental Sales Representative – Oral HealthcareField BasedTerritory: East England Are you a driven sales professional looking to develop your career within healthcare and oral health? We are seeking Dental Sales Representatives to build strong relationships with Dentists, Hygienists and Therapists across a designated territory. You'll educate customers on oral healthcare solutions, deliver engaging presentations, and support business growth through effective account management and customer engagement. What you will be responsible for Managing and growing relationships with dental practices and key stakeholders.Delivering face-to-face customer visits, presentations and lunch-and-learn sessions.Educating healthcare professionals on oral healthcare solutions and evidence-based practices.Identifying business opportunities and executing territory growth plans.Gathering customer and market insights to support commercial success.Maintaining accurate CRM records and activity planning.What we are looking for Sales, account management or business development experience.Strong relationship-building and communication skills.Confident presenter with a customer-focused approach.Highly organised with excellent territory management skills.Full UK driving licence.Healthcare, pharmaceutical, dental or medical device experience is desirable.What we offer Competitive salary and bonus.Excellent training and development.Opportunity to work within a growing healthcare sector.Supportive team environment with clear career progression.Private healthcare (BUPA)Flexible benefits including dental and wellbeing schemes, competitive pension schemeLife Assurance, Group Income Protection, Personal Accident Insurance and more!Online wellbeing support available 24 hours a day, 7 days a week, 365 days a yearCorporate rates for gym memberships and access to 100s of restaurant/ store discountsIf you are ready to take the next step in your healthcare sales career and want a role that combines challenge, growth and purpose, apply today! Sponsorship is not available for this opportunity. #LI-DNI#LI-CES#LI-SJ1 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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    We are seeking a Study Start-Up Project Manager to join IQVIA Laboratories at Buenos Aires.We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development. Job Summary: Manage the design and launch of clinical research studies, owning start-up deliverables and ensuring quality execution across sponsors, CROs, and internal teams. What You’ll Be Doing: Develop and manage study database design requirements for protocols, amendments, and sponsor changes Configure and oversee study databases in alignment with clinical protocols and sponsor standards Act as the primary set-up point of contact for sponsors and internal stakeholders Coordinate start-up activities across Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management Maintain and communicate project timelines, action logs, issue logs, and status reports during start-up Proactively manage scope changes, identify risks, and implement contingency plans What We Are Looking For: Bachelor’s degree in science or a related field. Experience with clinical study database design and configuration Working knowledge of Clinical Trials Management Systems Proficiency with Microsoft Office applications Other Equivalent combination of education, training, and experience may be accepted in lieu of degree The Knowledge, Skills and Abilities Needed for This Role: Strong understanding of clinical research terminology and ICH E6 Good Clinical Practice guidelines Excellent organizational, time management, and attention to detail skills Ability to work effectively in a fast-paced, deadline-driven environment What We Offer You: We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of employees’ physical, mental, emotional, financial, and social well-being. To learn more about our benefits, visit https://jobs.iqvia.com/benefits. If you’re looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible! IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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