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Ribbon Communications

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    Ribbon is looking for a proven, highly successful Pre-Sales Engineer to support an Enterprise and Channel account base. The Senior Systems Engineer (SSE) will provide technical assistance to the Account Director and is responsible for all pre-sales technical efforts as well as post-sale support on those accounts. In addition, the SSE will provide guidance and help to other Sales Engineers assigned on an as needed basis to target specific opportunities. The SSE will work with the Account Director to identify revenue opportunities within an identified group of named accounts and geographic territory and will help drive into new accounts using his technical knowledge of trends within the industry. The SSE will coordinate and provide technical support to ensure that the best and most appropriate Ribbon solution is selected. They will be expected to develop an in depth for developing and present product and application presentations to potential partners and customers. They will act as lead technical resource on technical Bids, RFI's and RFP's directing the efforts of the Bids and Proposals Team at corporate, providing high-level network architecture support and working with Professional Services to validate customer architecture. They will interface with Ribbon PLM and Marketing to review and plan for customer requirements. They will coordinate and lead lab trials directing a variety of resources; interface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and ensure that the relationship between Ribbon and the assigned account is strong. They will provide ongoing technical presentations to various organizations within the assigned accounts to uncover future opportunities and to strengthen the business relationship. Responsible for the pre-sales of Ribbon products/systems.Provide deep level technical assistance to the regional Account Manager for accounts in Enterprise and Channel partners within the theatre. Oversee all Pre- and Post-sales efforts within the assigned accounts.Demonstrates an excellent overall understanding of the telecommunications and enterprise / channel industry, its products, services and technologies.Provides technical support in sales presentations, quotation development and product demonstrations Has a passion for quality and attention to detail.Ability to work in a fast paced rapidly changing environment with a hands-on mentality toward assigned tasks and responsibilitiesWork with the Account Director/Team to identify revenue opportunities within the targeted account base (both existing and new).Coordinate and proactively provide technical support to ensure that Ribbon solutions are selected.Develop and present product and application solutions to potential customers.Ability to interact and influence people within different areas of the organizationRespond to technical questions, bids, RFQ’s, RFI's, RFP's.Provide high-level network architecture support and work with the Ribbon Professional Services team to validate customers' architecture.Coordinate and lead Service Provider, partner and enterprise lab trials and proof of concepts.Interface with Ribbon PLM and Marketing to review and proactively plan for customer requirements.Provide answers to customer enquiries concerning system software requirements, and applications and provide guidance and consultation to prospective users. i.e. become the distributors, partners and customers trusted advisors.Comfortable in training partners on product releases and roadmap updates.Interface with customers, and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases.Ensure that the relationship between Ribbon and the assigned accounts is extremely strong and proactively look for ways to grow Ribbon business.Conduct on-going technical presentations to various organizations within the assigned Service Provider and Enterprise / Channel Theatre to uncover future opportunities and to strengthen the business relationship.Identify and qualify new opportunities and work with solution partners and emerging channels to win new business and grow the footprint within the territory.Ability to present to C level and on Ribbons solutions.Ability to travel extensively as and when required. Skills & Experience: Proven sales support experience and established relationships in the industry.Thorough understanding of Voice over IP standards, applications, and practicesThorough understanding of Session Border Controllers and associated standards, applications and practicesExperienced and knowledgeable in the following areas;Voice: SBC, TDM, SS7, Voice RoutingNGN: VoIP, Video, SIP trunking, IMSNGN Protocols: SIP, SS7, H.323, H.248, MGCP Security in NGNs: IPSec, VPNs, NAT/FirewallsEthernet, IP, IP routing MPLS Access Networks: LLU, Cable, ADSL, 4/5GHosted/cloud based UC, IPBX and IP Centrex solutions Microsoft Skype for Business and Teams topologies.Broadsoft & BroadCloud topologiesWebRTC, SIP, VoIP, and other wireline/wireless Voice Technologies,Virtual Machine concepts, Unix, XML, VMWare, KVM, OpenStack, Containers, NFVExperience within SDN and/or SD-WAN technologiesUnderstanding of As a Service business models. Familiarity with NFV, OpenStack and Containers is highly desirable as well as a strong understanding of Cloud environments (AWS, Azure, Google)Experience in the Telecom industry with a proven track record of selling and partnering with Enterprise accounts, Systems Integrators, Tier 1 and Tier 2 Service ProvidersExperience inCRM use preferred to create quotes around Ribbon Technologies.Proven ability to build strong relationships with clients and partners at all levels.Excellent team player looking to make a real impact with strong communication (verbal and written), presentation and interpersonal skillsExcellent written and oral presentation skills.Results orientated, self motivated industry professional with a good sense of humor.Consultative approach and proven solution selling techniques.Focused under pressure and a good lateral thinkerExcellent business acumen and technically astute. The successful candidate must be eligible to work in Spain. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    We are recruiting an intern to join our software development team working on common micro-services that will integrate into a wide array of Ribbon cloud-native products. The micro-service development approach provides many advantages by reducing complexity and dependencies during development and deployment. We are developing tools that leverage the latest container, virtualization, Infrastructure as Code (IaC) and cloud computing concepts. ESSENTIAL FUNCTIONS - Design and implement functionalities in a variety of languages including Go, Python and Ansible - Work on software design that can be deployed in a wide array of platforms including VMs, OpenStack, Kubernetes and public clouds such as AWS - Design and implement test tools, libraries and test cases QUALIFICATIONS - Must have completed two years in Electrical, Computer or Software engineering or Computer Science of a bachelor's program or equivalent. - Team worker that is enthusiastic, meticulous and autonomous. - Comfortable both in English and French; good writing skills ASSETS - Programming experience - Knowledge of Linux for application development - Knowledge of cloud and Kubernetes development Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    JOB PROFILE SUMMARY: Provides engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix. Provides technical feedback to engineering concerning product changes/enhancements. May be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Incumbents typically have a university education in an engineering specialty. COMPLEXITY/CONTRIBUTION: Incumbents are gaining exposure to some of the complex tasks within the job function. Has mastered most of the basic job duties. INDEPENDENCE: Incumbents are still occasionally directed in several aspects of their work. However more straightforward tasks are accomplished without assistance. SKILLS/EXPERIENCE: General proficiency with tools, systems, and procedures required to accomplish the job. May need to consult with Sr./Specialist staff members on some technical issues. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    Job Description SummaryJOB PROFILE SUMMARY: Leverages data science concepts to solve problems and provide solutions. Establishes the pre-sales support strategy basis for current and prospective clients. Works with vendors, partners, and sales to ensure that optimum systems solutions are provided to new and existing customers. Develops processes and systems to provide quick yet thorough responses to customer Requests For Proposal. Provides pre-sales support and systems configuration recommendations. Develops and applies methods, theories, and research techniques to provide solutions to technical problems. Plans, conducts, and directs projects including costs, staffing, technical leadership, and project evaluation. Serves as a technical resource for long-range planning. INDEPENDENCE: Proactive self-starter capable of working independently and collaboratively. Provides regular updates to the manager on project/account status. SKILLS/EXPERIENCE: Strong competence with the various tools, procedures, and programming/querying languages used in Data Science and Data Engineering. Job DescriptionRibbon is looking for a Technical SE Specialist to support the Americas Service Provider and Federal Government account bases. This is a Pre-Sales Systems Engineering role where the primary responsibility is to assist account teams in closing new business. The ‘Technical SE Specialist - Data Analytics’ role is focused on providing solutions for our Ribbon Analytics platform which is based on tool sets common in data science. The Technical SE Specialist will use data science concepts to tackle complex problems and must be well versed with concepts such as EDA, Data Preprocessing, Feature Engineering and Model Training. The Technical SE Specialist will provide technical assistance to various sales teams and will have responsibility for demos, trials, and proof of concept activity across the region. The Technical SE Specialist will liaison with both the account as well as the associated account team to drive these activities to completion. ResponsibilitiesAct as a subject matter expert on data science and Ribbon Analytics for the account teamsHelp identify, through customer interactions, the key use cases and data sets required to extract meaningful intelligence that helps the customer address a needWork with the engineering and other pre-sales PoC assets to model and present a compelling value-add to the customer that ensures a purchaseProvide competitive intelligence back to PLM / R&D teams on capability, pricing, and offers that are being seen with customers and potential customersCoordinate, lead, and perform lab/POC trials, and where required design the installation of trial equipmentUnderstand and be proficient with the use of Ribbon equipment in a Ribbon lab environment. Lead demonstrations on Ribbon Analytics capabilities in that environment for customers where such demonstrations may advance sales efforts or lead to purchase decisionsProvide technical support to the various account teams to ensure that the best and most appropriate Ribbon solution is selectedInterface with Ribbon Product development to review and plan for customer requirementsInterface with customers and Ribbon engineering as issues arise, monitor bug fixes, and track feature development in code releases and help ensure that the relationship between Ribbon and the account is strongProvide technical support in sales presentations and product demonstrations. This includes assisting Pre- and Post-sales efforts within the accountProvide answers to customer enquiries concerning system software and applicationsBecome the Trusted Advisor within target accounts, offering expert guidance on Ribbon solutionsSkills & ExperienceStrong knowledge of data analytics, manipulation of data sources, and data visualization skills to communicate actionable informationStrong understanding of the difference between data and actionable dataUse of statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for diagnosis and predictionStrong mathematical skills to help collect, measure, organize and analyze dataKnowledge of how to create and apply the most accurate data science algorithms relevant to the problem and find solutionsProven experience with data science methodologies and tools common in the industry including Pandas, Numpy, and ScipyFamiliarity with data visualization tools like Grafana, Zoomdata, Seaborn, MatplotlibKnowledge of data querying and programming languages like SQL and PythonKnowledge of Hadoop or other non-SQL ‘big-data’ data lake database technologyBackground including data collection, correlation, bucketization, and analysisKnowledge of Kubernetes, Linux, and basic IP NetworkingFamiliarity with NFV, OpenStack and Containers is highly desirable as well as a strong understanding of Cloud environments (AWS, Azure, Google)Telecom domain knowledge in VoIP, IMS, LTE, and 5G preferable but not requiredBachelor's degree in engineering, computer science or related technical areas of study3-5 years of working in an Analytics technical field or additional advanced educationSelf-starter with excellent communication, presentation, and writing skillsFlexible to juggling schedules and travel tolerantHands-on skills with installing, running, and troubleshooting trials and demosPro-active approach to driving technical engagements, ensuring that any issues are escalated and managed to successful conclusionExcellent team player looking to make a real impact with strong communication (verbal and written), presentation and interpersonal skillsExcellent spoken and written English Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.
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    Opportunity Summary Ribbon Communications is looking for a Co-Op to join Ribbon’s Global Software Delivery team. The Co-op will work with GSD engineers on software upgrades, corrective content applications, and maintenance release updates to Ribbon’s portfolio of products. The Co-op will also validate upgrade processes and documentation in a lab environment to provide feedback for process improvement. In addition, the Co-op will have the opportunity to work in various functions in the GSD organization including corrective content delivery, site readiness and NPI (New Product Introduction). EDUCATION AND QUALIFICATIONS Currently enrolled in a University Degree seeking program for Computer Science, Computer Engineering, Computer Information Systems, or other relevant technology focus programs.Position requires strong written and oral communications and the ability to function effectively as part of a team.The Co-Op will be expected to work in the office, especially during the learning phase, with the possibility to move to a hybrid office/remote working schedule once trained.Ability to work on various operating systems such as Windows, UNIX, & Linux is desired.A candidate that is driven, enthusiastic, hardworking, a self-starter, eager to learn, and has a strong work ethic is desired.Previous Software Engineering work experience is not required. US Candidates Only Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.
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    ABOUT RIBBON COMMUNICATIONS Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world-class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today’s world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses. With 64 locations in 27 countries around the globe, Ribbon’s innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualized environment. To learn more, visit rbbn.com. OPPORTUNITY Ribbon Communications is looking for a software developer to assist in the design and development of features on Ribbon Analytics. Ribbon Analytics is a big data Network Analytics and Security product that collects, processes and reacts to massive amounts of data collected from the network, leveraging Machine Learning and other techniques to anylize trends and outliers in the data and take action to mitigate security threats, fraud etc in a customer’s network. The position will be within the Ribbon Technology and Solutions development team, working on the latest technologies in the Big Data and Analytics field using contemporary data visualization and UI frameworks as a front end to the latest Big Data platform engines such as Kubernetes/Docker, Hadoop, and Angular within a virtualized, micro-services application architecture. A successful candidate must be self-driven, possess a strong work ethic, with a career interest in software development of highly scalable applications. They must be excited about working with new technologies and comfortable working in a dynamic work environment. What you will be doing: (Responsibilities)Build and optimize real-time and batch data processing systems, ensuring high availability, fault tolerance, and scalability.Architect and develop large-scale, distributed data processing pipelines using technologies like Apache Trino/Impala, Flink, and Airflow.Design and implement efficient data ingestion, transformation, and storage solutions for structured and unstructured data.Partner closely with Engineering Leaders, Architects, and Product Managers to understand business requirements and provide technical solutions within a larger roadmap.Collaborate with data engineers, analysts, and scientists to understand business requirements and translate them into technical solutions.Implement best practices for data governance, data quality, and data security across the entire data lifecycle.Mentor and guide junior engineers, fostering a culture of continuous learning and knowledge sharing.Stay up-to-date with the latest trends, technologies, and industry best practices in the big data and data engineering domains.Participate in code reviews, design discussions, and technical decision-making processes.Contribute to the development and maintenance of CI/CD pipelines, ensuring efficient and reliable deployments.Collaborate with cross-functional teams to ensure the successful delivery of projects and initiatives. What we need to see: (Qualifications) 8+ years of experience in software engineering5+ years working with data engineering technologies.Degree in Computer Science, Electrical Engineering, Computer Engineering, or a related field, ideally with specialization in Data Engineering or Machine LearningBroad expertise and experience with distributed systems, streaming systems, and data engineering tools, such as SQL(Trino/Impala), HDFS, S3, Kubernetes, Airflow, Kafka, Flink, etc.Experienced in engineering data pipelines using big data technologies (Impala, Presto, Spark, Flink) on medium to large scale data setsDeep knowledge of Python, advanced SQL, database technologies.Experience in Java Ways To Stand Out From The Crowd (Preferred Skills)Experience developing micro service architecture (Kubernetes, Containers, REST API) Experience developing data analytics solutions in AWSExperience with Deep Learning platformsExperience mentoring and leading junior technical staff Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.
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    About Us Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. https://ribboncommunications.com/ Job description Hands on testing & create end-to end test planning of ECI’s packet transport NPT product family. Work closely with geographically separated software and hardware teams to develop functional as well as scaling tests for high-performance, secure networking products. Requirements · B.E. / B. tech in Electronics or Electronics and telecommunication. · 5 + years of Experience in working with Telecom /DATACOM product based companies. · Must be result oriented and have a high degree of accountability, commitment and responsibility. · Must possess outstanding problem solving skills, excellent multi-tasking, written & verbal communication and organizational skills. Domain Skills Knowledge of Routing Protocols: RIP, IS -IS, OSPF, BGP, IPV4, and IPV6.Understanding of advanced and emerging technologies like Segment Routing, ISIS-TE, MPLS, L3-VPN, Traffic Engineering & QoS ·In depth knowledge of Layer 2 protocols like VLAN, STP, RSTP,MSTP, LACP,802.1p, 802.1ag,QOS.Knowledge on Multicasting protocols like IGMP, PIM.Experience in configuration and setup of various switches with Data analyzers like IXIA, Agilent, and Spirent test center. Should be able to work independently and must be fast learner. Preferred / Added Advantage: Experience on automation framework, experience with execution/development of automation test cases.Worked with EMS, NMS, Telecom Mux/De-Mux, Solaris/LINUX/UNIX, windows O/S platforms Roles and Responsibility Design, develop, and document functional & interoperability level verification tests from systems specification and product requirements.Responsible for preparing test strategy, development and execution of test plans/cases and weekly progress / status reports. Pro-actively seek to make continuous improvements to Test coverage, execution and automation and hence optimize performance and dimensioning of configurations.Participate in System requirements gathering/review sessions. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    About Ribbon Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. Ribbon helps the world's leading communications service providers and enterprises embrace the next generation of communications technologies including, cloud-based communications ("Cloud"), Internet Protocol ("IP"), Session Initiation Protocol ("SIP"), Voice over LTE Long Term Evolution ("VoLTE"), Voice over Internet Protocol ("VoIP"), Unified Communications ("UC"), Web-based Real Time Communications ("WebRTC"), Edge Computing, Software-Defined WAN ("SD-WAN"), Analytics, Applications Programming Interfaces ("APIs") and Embedded Communications. Position Summary Job Description : - Test Plan preparation for functional/performance tests. - Review of design/architecture documents. - Preparation of test scripts using tool like SIPp. - Preparation of test beds replicating the mostly widely deployed test scenarios. - Automating scenarios using automation tool for execution & regression cycles. - Debugging customer issues or use cases from field and replicating those within test environment. - Extending support to internal departments on customer issues. Experience and Skills : - Good understanding of Telecom domain is required. - Good troubleshooting/debugging ability. - Good understanding & exposure to VoIP technologies & protocols like SIP, RTP/sRTP, TLS - Fair understanding on networking concepts. - Hands-on experience of virtualization platform. - Experience on Public Cloud (AWS/Azure/GCP) will be an added advantage. - Test Plans design ability using standard testing nomenclature. - Understanding on bug tracking tools like JIRA or Mantis or ClearQuest etc. - Hands on expertise with Linux/Unix is required. - Hands on automation knowledge with PERL or Python or Shell is required. - Hands-on expertise in working with network analysers like Wireshark & TCPDump. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    About Ribbon: Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. Ribbon helps the world's leading communications service providers and enterprises embrace the next generation of communications technologies including, cloud-based communications ("Cloud"), Internet Protocol ("IP"), Session Initiation Protocol ("SIP"), Voice over LTE Long Term Evolution ("VoLTE"), Voice over Internet Protocol ("VoIP"), Unified Communications ("UC"), Web-based Real Time Communications ("WebRTC"), Edge Computing, Software-Defined WAN ("SD-WAN"), Analytics, Applications Programming Interfaces ("APIs") and Embedded Communications. Mandatory Skills: Strong design and programming skills in developing high-scale applications on Linux using multi-threaded architecture with C/C++.Excellent debugging and problem-solving skills with high performance call processing or data processing applications.Working with the Linux system base and troubleshooting system level issues.Good understanding of telecom networks and wireless communication systems, 4G/LTE and fundamental 5G techniques, preferably with a background in Telecom and Electronics.Preferred Skills: Experience in developing mobile network applications for LTE signaling/data, VoLTE/VoWiFi services or 5G network functions.Experience in virtualization of high scale applications.Experience with Intel DPDK or Linux fast-path for developing high performance applications.Experience in building scalable and fault-tolerant applications, preferably on Linux platform. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    We are hiring a Sales Engineering Leader role focused on driving growth within the North Asia & ANZ territory. This position requires strategic thinking, and a deep understanding of both client needs and Ribbon’s business objectives. The ideal candidate will excel in identifying business drivers, developing growth strategies, and collaborating with internal and external stakeholders to execute these strategies effectively. As the Sales Engineering Manager (SEM), you will lead a technical team supporting strategic accounts within the specified region. Responsibilities include driving sales growth, ensuring technical excellence, and fostering team development. This role involves both operational and creative aspects, requiring proficiency in idea generation and cross-functional execution. Our goal is to innovate in delivering IP, Telco-Cloud, Optical Transport, Software Defined Networks, and automation solutions to meet the demands of today's business landscape. Key responsibilities: Demonstrate strong leadership skills and initiative.Handle challenging situations with tact and diplomacy.Lead regional technical teams to support GTM success.Stay informed about market trends and transitions.Understand data network systems architecture and its business implications.Experience with collaborative business strategies.Foster career growth for team members. Skills and qualifications: 10+ years of experience in the networking industry, with expertise in Packet-Optical, IMS, VOIP, and automation.Fundamentals in designing IP/MPLS solutions.Fundamentals with DWDM and ROADM solutions.Prior experience leading technical projects and teams.Familiarity with pre-sales engineering processes and sales stages.Understanding of enterprise networking and buyer personas.Excellent interpersonal and communication skills.Bachelor's degree preferred.Ability to prioritize and manage technical work streams effectively. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    Ribbon Communications is looking for a hands-on UI Engineer to assist in the design and development of features in our next-generation application user interface. The ideal candidate will have experience in or interest and aptitude toward contemporary user interface design. The position will be within the Advanced Technology development team, working on the latest technologies in the Big Data and Analytics space using contemporary data visualization and UI frameworks as a front end to the latest Big Data platform engines such as Kubernetes/Docker, Hadoop, and Angular within a virtualized, micro-services application architecture. A successful candidate must be self-driven, possess a strong work ethic, with a career interest in software development. They must be excited about working with new technologies and comfortable working in a dynamic work environment. As part of our team you will Prototype/Design and ultimately deliver new UI feature content from the ground up or by leveraging appropriate industry standard technologiesDebug/fix/improve the current user interfaceEmbrace a culture of continuous improvement at all levels, never being afraid to question or to seek to find a better way.Design and produce high quality, well-architected and supportable software that you can be proud of. QUALIFICATIONS Highly motivated, demonstrating a strong work ethic through academic achievementPrevious Co-Op and/or Intern experience is not requiredSome level of experience with the following technologies is beneficialModern Client MVC/MVP frameworks such as Angular, jQuery, Backbone, Node, Bootstrap, or ReactHTML5 / CSS3 / SASSREST Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    Ribbon is looking for a Technical Support Engineer to join our Technical Support department.ResponsibilitiesBeing an integral part of the global Tier 3 team - leading in your area of expertise, training others in the team, gaining knowledge in other areasTroubleshooting complicated SW/HW/Network issues escalated from T2 to find the root cause and to provide suggested workarounds and permanent solutionsDesigning and validating cross platform solutionsWorking closely with R&D to analyze complicated network issuesSimulate in lab scenarios coming from the field based on customer configurations with required equipment – routers/switches/test equipmentProvide on-site troubleshooting when requiredMaintain a strong Interface and become a product knowledge center with various company departments - Product Line Management, R&D, technical pre-sale and other departments to address customer’s issues in the most effective mannerRequirementsB.Sc. in Electrical Engineering/Computer Science2+ years' experience in providing technical support – preferred in the Telecom industryIn-depth understanding of L3 and L2 protocols (Ethernet, MPLS, OSPF, IS-IS, BGPHands on experience with configuring IP/network equipment such as routers and switchesData test equipment operating– Using Traffic generator and Sniffer, understand the configuration and analyze the resultsFluent EnglishHigh service awareness and experience in working with customers and inter-company relations between all departmentsWillingness to travel abroad (10-20%) CCNA/JNCIA or any other Cisco/Juniper certification - Advantage Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    We are hiring a professional, self-motivated, high-energy individual who can call to gather qualifying information, uncover needs, and generate qualified sales leads. Each month the company website attracts tens of thousands of visitors and the team will drive our performance by reaching out to those who have downloaded premium content (Dummies books, whitepapers, research reports), visited us at live or online events as well as those who have contacted us directly. The position will also be expected to make outbound telephone calls to a provided list of these prospects. Specific performance measures include: Generation of Qualified Sales ProspectsProspect to Opportunity Conversion Position Summary: Heavy B2B prospecting by telephone and emailRespond to online or phone inquiries from contactsCall into specified lists of leadsProspect/sales opportunity qualificationHandling and overcoming objectionsDatabase, contact management, and CRM management Required Experience: High School DiplomaProfessional phone and office etiquette This position will be in the office 3 days a week in Plano, TX - RequiredThis is a temporary position ending in December 2024.Experience using salesforce.com as a CRM to manage the leads pipeline.Excellent prospecting, communication, and written skills.Strong Microsoft Office (Excel, Outlook)Sales experience in networking, telephony or telecom a decided plus.Understanding of Information Technology or highly versed in a related technology field (networking, session border controllers, media gateways, unified communications) is a plus. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.
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    The Ribbon Application Server provides SIP (Session Initiation Protocol) communication and advanced data services to multiple customer segments. The Application Server provides innovative unified collaboration services including voice, video, instant messaging, presence, mobility and conferencing. We deliver to various market segments including but not limited to carrier services, enterprise, government and financial. Some of the key technologies leveraged in Application Server include JAVA, bi-directional replication (BDR), Angular, Ansible/Terraform, CI/CD Pipeline, SIP. We are looking for a Junior Software Developer to work as part of our Application Server team. A successful candidate must be self-driven and possess a strong work ethic, with a career interest in software development. They must be able to stay current with evolving standards, and comfortable working in a distributed team environment. As part of our team, you will: Research and evaluate technical information to prototype, design and deliver new software feature content for the Application Server from the ground up or by leveraging appropriate industry standard technologies.Collect requirements to plan, design and co-ordinate the development and integration of software feature content for the Application Server using a hybrid agile-waterfall methodology.Embrace a culture of continuous improvement at all levels, never being afraid to question or to seek to find a better way.Design and produce high quality, well-architected and supportable software that you can be proud.Work with organizations such as System Test, Product Line Management, Documentation, and Product Support.Work in a design environment that leverages common industry tools such as GIT, Bitbucket, Jira, Jenkins, Confluence and Eclipse. EDUCATION AND QUALIFICATIONS University or College graduate (BS, MS or Diploma) in Computer/Software Engineering, Computer Science/Systems, Electrical Engineering, Math, or equivalent is required.Programming experience with Java or C++ in a Linux environment is required. JEE development experience is also beneficial.Experience with SIP, TLS, IPSEC, Security Standards is an asset.Experience with the development of provisioning interfaces, subscriber open programmability is an asset.Experience with state machine development is an asset.Debugging/analytical skills (memory management, performance, and concurrency) is an asset.Excellent written and verbal communication skills, including the ability to produce clear and comprehensive design documentation.#LI-HYBRID Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    This role will be based in either Ottawa, CA or Westford, MA . (Will consider remote option for the right candidate if necessary) The Senior Product Manager for Enterprise is a key leadership position responsible for the vision, strategy and management to support Ribbon’s goals for the Enterprise market within a solution product portfolio. This individual will be a leader within the Cloud and Edge Business Unit that sets and executes on the vision to take enterprise products through the next evolution of virtualization and flexible, cloud-based offers for Ribbon’s Enterprise customers. This individual will ensure that product offerings are aligned with evolving customer expectations, management of our pricing strategy, and continuously advancing and evolving the customer experience. This is a “roll up your sleeves” position, where the right candidate will set the direction, work collaboratively across multiple product teams and deliver solutions that are of the highest quality and carrier grade scale while providing market leading operational efficiency. Responsibilities include: Function as an evangelist of Ribbon’s products and participate in press activities, conferences, discussions with thought leaders and/or market analystsWork with sales on product quotes, customer specific presentations and determining new product requirementsInfluence cross-functional leaders in support of strategic product directionsAlign product vision with the businesses short and long-term goalsDrive innovative ideas, solutions and products backed up by business case analysis, through the leadership teamDeliver training to keep the sales team updated on product innovationOwnership and vision of the product roadmap including prioritization of featuresManagement of pricing models and pricing strategyAssess product development enhancement opportunities and appropriate release cadenceCoordinate RFI/RFQ/RFP responses and field trialsProduct lifecycle management from concept to launch to end-of-life Required Skills: 10+ years of progressive Product Management experienceProven experience developing and delivering real-time communications products and solutions for the Enterprise marketAbility to easily transition from high level strategic thinking to creative and detailed executionExcellent presentation and communications skillsProven ability to work collaboratively with teams across organizations in multiple geographic locationsStrong communication skills: must be able to provide clear directions and information, both verbal and written. Ability to effectively tailor the communication of technical information to various audiences.Strong technical aptitude and business knowledgeBachelor's degree or equivalent experience; MBA or advanced degree preferred Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.
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    Ribbon Communications is looking for a highly motivated Treasury professional to join our Treasury team based in Plano, Texas. This Senior Analyst position will report directly to the Treasury Manager. General Overview – The ideal candidate will have experience working in Treasury Operations of a multinational company. This position will be responsible for global treasury operations including global cash management, trade finance, insurance risk management, foreign exchange, relationship management and other ad hoc projects as required. Primary Job Duties – Support performance management and succession planningWork with various teams and stakeholders to accomplish objectivesEnsure compliance with policies and controlsPro-actively seek out areas to add value Global Cash Management Short term borrowing/ investmentsExecuting foreign exchange trades13 week rolling cash forecastImplementation and maintenance of pooling/ account structuresFunding and repatriation strategiesReview, negotiation and implementation of banking products/ servicesBank account administrationReview and implement corresponding policies and procedures including SOX controlsWork with key stakeholders to transform financial processes and drive automation Trade Finance Review and negotiate contract requirements for securityNegotiation and issuance on letters of credit/ bank guaranteesManage outstanding letters of credit/ bank guarantees Insurance Risk Management Review and negotiate contract requirementsProcure coverage if/ where requiredAssist with annual insurance renewal Education and Experience Requirements Bachelor`s degree in finance, accounting or economics. MBA, CPA, CTP or CFA preferred.3-5 years of progressive Treasury experienceDetail-oriented with strong analytical, communication (verbal and written), and organizational skillsAbility to analyze data and situations, identify critical issues and influence/ lead appropriate actionsEffectively manage multiple priorities and work autonomouslyAbility to work in a fast-paced environment Proficient in MS Office (Excel, PowerPoint, and Word) . Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.
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    Ribbon empowers leading communication service providers and enterprises, facilitating rapid network transformation, secure deployments, and customer retention. Our industry-leading portfolio delivers unparalleled scale, performance, and agility, including IP and Optical Systems, Network Edge Orchestration, core-to-edge VoIP solutions, cloud-native offerings, and leading-edge software security and analytics tools. We engage deeply with our customers, helping them modernise their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Backed by a global services team, we provide end-to-end service assurance, security, fraud management, and analytics. Join Ribbon to be part of a legacy spanning over five decades, trusted by major telecom operators and enterprises globally. As an Account Director, you will play a pivotal role in delivering cutting-edge networking and communication solutions. If you are driven by technical and sales excellence, the ability to influence both technical and business partners, and a passion for solving challenges in a dynamic industry, Ribbon is the ideal workplace for you. POSITION SUMMARY Responsibilities Include: This position is responsible for new business sales along with the revenue delivery for Ribbon products and solutions within the Critical Infrastructure sector of customers and named accounts Headquartered within the UK & Ireland region.Achieve annual bookings and/or revenue budgets set for the region.Develop and implement strategic sales plans to accommodate corporate goalsResponsible for the sales forecasting activities of the regionLead the sales development campaign across the region by successfully positioning Ribbon solutions, services, and maintenance.Presentation of the Ribbon solutions and differentiators to customers/prospects/ partners to establish a winning position.Work with the Systems Engineering team to deliver technical and commercial answers to customers’ questions.Attend trade shows, conferences, and networks within the industry to keep Ribbon's position and communications at a high level. Provide input to regional marketing plansMinimum 50% Travel requiredKeeps abreast of product applications, technical services, market conditions, competitive activities, and industry trends. EDUCATION AND EXPERIENCE: Bachelor's or master’s degree in Business or Engineering.Minimum of 5 years relevant selling experience.Results-driven; self-motivated industry professional.Strong working knowledge of IP-based technology solutions and services and good knowledge of Optical and IP Packet markets and solutions.Essential to have an excellent sales record of accomplishment in selling into the Critical Infrastructure sector. Sales experience to Service Providers is also beneficial.Preferential to have strong current business relationships at a senior level in Ribbon’s top UK Region target accounts.Must be a UK National / Resident and/or permitted to work in the UK. Excellent team player looking to make a real impact with good communication and interpersonal skillsProven sales management record of both Account Management and New Business sales team members. Looking to make a real impact with existing and new customers.Proven ability to build strong relationships with customers at all levels including CxO level.Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications and Salesforce CRM. Te successful candidate must be eligible to work in the UK. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    Ribbon is looking for a Sales Manager to manage complex sales processes for the entire portfolio (IP Optical and Cloud & Edge products) to increase company sales to new and existing customers and partners in all relevant segments (Service Providers, large Enterprises), with a strong focus on new business development. The role is based in Germany, preferably in the Frankfurt Rhine-Main area, but travel to other countries in scope will be required. POSITION RESPONSIBILITIES Overall goal: penetrate and develop new business in the regionDevelop a strategy around sweet spotsBuild effective relationships with existing and prospective accounts and sell at all levels within the customer organizationPrepare proposals to meet client needs and requirements including all technical details with the support of Sales Engineers and other teams inside the organisationConduct commercial negotiations with clients up to contract signing, whilst maintaining deal profitabilityLead process from identifying the opportunity to qualified lead and execution, working and supporting CRM toolsStrong skills in team work:involving product house in HQ,leading Sales Engineers,involve and transfer successful projects to post sales organization - keeping responsibility EDUCATION AND EXPERIENCE Experience in the Telecommunications Industry, provable success in selling to SP and/or enterprises in the regionAbility to articulate value propositions and perform benefits-selling up to C-level decision makersExisting relationships with customers and partners in the named market segmentsGood understanding of the Telecommunications market and products:DWDM / Ethernet / IP knowledgeVoice service related solutions and applications: good knowledge is an advantageAbility to create accurate sales forecasts and budgets Personal Attributes and Key Competencies Fluent in English & German – mustHigh self-motivation to achieve goals without supervisionGood presentation and written communication skillsHigh level of inter-personal skills in developing relationships with customerHungry for successMost importantly: positive thinking team player Education Either a commercial career path (study or education in business management) or Degree in Engineering or Computer Science or related field The successful candidate must be eligible to work in Germany. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    We are looking for a Customer Services Engineer with at least 3 years of experience in SDH/DWDM, DATA, MPLS-TP & IP networks. Troubleshooting, planning, supporting, and maintaining critical customer networksResponsibilities• Engineer scalable and cost-effective network solutions tailored to customer needs• Collaborate with customers to define network requirements and translate them into technical designs• Oversee the implementation of network configurations, ensuring seamless deployment and integration• Diagnose and troubleshoot customer technical issues with promptness and accuracy• Implement effective solutions to restore network functionality and optimize performance• Proactively identify potential network issues and recommend preventative measures• Contribute to the continuous improvement of network support protocols and procedures• Provide expert assistance with ongoing network troubleshooting and maintenance activities• Generate insightful reports on network performance metrics and customer engagements• Maintain accurate and detailed documentation of troubleshooting procedures and resolutionsRequirements• 3+ years of experience in telecommunication protocols, specializing in MPLS, BGP, OSPF, VPLS, and VLANs• Deep comprehension of Ethernet protocols, TCP/IP, LAN/WAN protocols, and switching/routing protocols, demonstrating a comprehensive grasp of network fundamentals and advanced connectivity solutions• Extensive knowledge of SDH, DWDM, and OTN technologies, with hands-on experience in planning, deploying and troubleshooting high-bandwidth network infrastructures• Strong understanding of Unix/Linux operating systems, including proficiency in navigating, managing, and troubleshooting server environments• Experience working in a dynamic and collaborative global services center, adept at working independently and as part of a team to deliver 24/7/365 support for a diverse range of customers and projects• Proficiency in English (Reading & Writing) to facilitate effective collaboration with diverse teams and customersAdvantages • Proficiency with RIBBN products, enhancing familiarity with equipment and platforms• Technical degree (e.g., Electronics Engineering, Practical Engineering, Computer Science) for a strong foundation in network principles and problem-solving• Experience managing multi-vendor network environments• Proficiency in scripting languages and network automation tools• Strong interpersonal and communication abilities• Awareness of emerging network technologies and trends Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    About Us Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. https://ribboncommunications.com/ Job description: We are recruiting for a security expert to join our security team and help us ensure the highest level of security for our products and services. As a security expert, you will work closely with product development teams (H/W & S/W), assess security risks, recommend security solutions, and support customer facing teams with security related customer engagements. You will also monitor and report on security incidents, vulnerabilities, and compliance issues. ResponsibilitiesProvide technical support to product development teams on security best practices, standards, and guidelines, and act as a security consultant to assist as requiredSupport the product teams with technical risk assessments and resolution of vulnerabilities and security issuesWork with the product teams to ensure they comply with the Ribbon product security posture.Review and approve security plans each releaseConduct threat modelingConduct security audits and review artifact (scans, defects, pen test reports) to ensure severity and risks are well managedProvide support with security testing and act as consultant to the security test teamsSupport customer facings teams with RFPs, audits, customer requests such as security questionnaires, contract renewals, analysis of customer reported security findingsProvide support for customer security reviews and deep divesAssess security risks and recommend security solutions for new and existing products and servicesResearch and stay current on the latest security trends, threats, and technologiesRequirementsBachelor's degree in Computer Science, Information Security, or related fieldAt least 5 years of experience in security-related roles, such as security analyst, security engineer, or security consultantStrong knowledge of security frameworks, standards, and best practices, such as ISO 27001, NIST, CIS, OWASP.Strong knowledge of security protocols, PKI/X.509, Identity Management and centralized authentication (e.g. Radius, LDAP, TACACS+, SAML, OAuth, OpenID), Linux and OS hardening.Experience or familiarity with virtualized and cloud-based software architectures, including Virtualized Network Functions, Cloud-Native Network Functions, DevOps/DevSecOps methodologies, Public CloudsExperience with security testing and assessment methods, such as penetration testing, vulnerability scanning, risk analysis, etc.Experience or familiarity with threat modeling and methodologies (e.g. STRIDE, OCTAVE, PASTA, VAST, Attack Trees, etc.)Excellent communication and presentation skills, both written and verbalAbility to work independently and collaboratively with cross-functional teams from across the globe.Certifications such as CISSP, CISM, CEH, or OSCP are a plus Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    Position Summary: This position requires direct interaction with Ribbon customers and Channel partners as well as with various Ribbon teams. A Technical Support engineer is responsible for providing technical support for a subset of Ribbon's product portfolio via our customer portal, phone and email to the worldwide customer and partner base. Good communication and time management skills are required. The company offers comprehensive benefits, including sports activities, above standard medical care, and language courses (English, Czech for foreigners) etc. Direct interaction with customersInternational team supporting an international customer baseTechnical troubleshootingWork with legacy and cutting-edge telecom platforms Required Skills: Experience with VoIP signaling and media transmission such as SIPAbility to troubleshoot and fix various technical problemsAbility to read and analyze log files and network tracesEffective communication with customers, colleagues, and managersDesired Qualifications: Background and experience in legacy telephony and signaling (SS7 ISUP, PRI, etc.) an advantage.Experience working with cloud platforms (AWS, MS Azure, GCP etc.) an advantage.Working knowledge of Linux/UNIX an advantage.Knowledge of IP networking, basic IP routing, firewalls and security considerations an advantage.Telephony Routing and Translations skillExperience with Session Border Controllers an advantage.Knowledge of Sonus carrier grade product is considered as significant advantage Travel and on-call rotations are typically not a part of this role, but if you are required to be on call you will be compensated for this time. Education/Experience Requirements: BS in Telecommunications/Computer Science/Electrical Engineer or equivalent experience and motivation to learn. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    Ribbon Communications (Nasdaq: RBBN) former ECI Telecom, is a global provider of communications software, IP and optical networking solutions for service providers, enterprises, and critical infrastructure sectors. Our end-to-end solutions portfolio includes core to edge software-centric solutions for 5G.This is a full-time hybrid role for a Configuration Management Engineer / Practical Engineer at Ribbon Communications. As a Configuration Management Engineer, you will be responsible for day-to-day tasks related to configuration management,as create, manage and support Ribbon’s products Production docs – Catalog Product and create their PN, Product’s Trees, BOMs, Drawings, Work Instructions, ECNs and any other document needed to produce and maintain them.This role is located in Petah Tikva, Israel, with flexibility for remote work.Responsibilities:Practice all hardware life cycle in agile oriented environmentChecking ECN (Engineering Note Change), archive and release in systemImplement and configure the data in the based on proprietary systemExplore industry leading new technologies, and tools to keep us using cutting edge solutionsHelp guide and contribute to bring our methods to the next levelParticipate in continuous and iterative engineering cycles with emphasis on tasks quality, supportability, scalability and performanceRequirements:Industrial Engineer with relevant experience2+ years of experience in configuration management tools / PDM system (TeamCenter / Agile / etc.)Team player full calibration with internal and external teamsDesire to use new technologies and understand them in depthWorks thoroughly and pays attention to details, in his responsibilityProactive by nature; internal drive for excellence and improvementGood communication skills, fluent in English, good writing skillsAdvantages:Experience with field of NPI - Moving products from development to production Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    Position Summary: Lead the sales effort and drive new bookings and revenue in the Enterprise market for Ribbon by calling on large Enterprises in the designated regions. Player/Coach role that has experience in complex voice and data solutions toProvide coaching and guidance to sales team on opportunity management, account planning, vertical market growthAbility to position at multiple levels within an Enterprise account, including C-levelQualify new opportunities, position, and present Ribbon solutions, develop proposals, do business analysis, respond to RFIs and RFPs and negotiate and close deals.Represent Ribbon at relevant trade shows and conferences. Network within the industry to enhance Ribbon’s image and communications at a high levelMaintain up-to-date Salesforce forecasting and pipeline, submit regular reports to management along with forecasts Gain a deep understanding of the customer's (DH) Voice and data networks, data centers, and short/long term requirements allowing you to position Ribbon’s solutions: the expectation is to sell the entire Ribbon Enterprise portfolio. Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer/prospect organizations.You will benefit from robust Sales Engineering, Solution Architecture, Value Consulting, and Transformation Teams throughout your sales cycles.You will win deals through proper planning and preparation, as well as being consultative in your approach to solving real business problems.Work closely with your SE team, management, and other Ribbon resources to ensure customer features and requirements are understood and represented in the road map where applicable.Utilize partners where appropriate.Prospect into new vertical accounts in the regionMaintain Salesforce forecast providing accurate visibility to Sales Management and Sales Operations The position will be very fast-paced and may require 40-50% travel. Required Experience: Strong communication and presentation capabilities, consultative and solution selling techniques, excellent business acumen, and technically astute, along with strong negotiation skills.Knowledge of the following products: Voice Application Server, WebRTC, Policy Routing, Session Border Controllers, CPE Access, Analytics, Advanced Security, Managed Services, IP & Optical switches, and routers.Previous sales with OEMs to include Genband, ECI, Audiocodes, Cisco, Juniper, Dell, Avaya, Ciena, Adtran, Adva, Nokia, and others. 10+ years selling directly into the Enterprise market in North America preferably into at least two of the following verticals. Finance, Healthcare, SLED, High Tech/Manufacturing, and Retail. Strong knowledge of the Enterprise market specifically can meaningfully “bring” Ribbon into at least 2-3 key Enterprise prospects. Proven success selling to sectors identified above with recent wins and examples.Good working knowledge of Layer 2, Layer 3, VOIP and UCX technology Proven ability to quickly establish rapport and build trusted relationships with customers and examples of success.Excellent sales track record in selling IP and Optical based technology solutions and services.Excellent team player looking to make a real impact with good communications and interpersonal skills.Experienced at selling at all levels within an organization – both externally and internallyResults orientated; self-motivated industry professional. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.
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    We are hiring a Sales Engineering Leader role focused on driving growth within UKI territory within EMEA. This position requires strategic thinking, and a deep understanding of both client needs and Ribbon’s business objectives. The ideal candidate will excel in identifying business drivers, developing growth strategies, and collaborating with internal and external stakeholders to execute these strategies effectively. As the Sales Engineering Manager (SEM), you will lead a technical team supporting strategic accounts within the UKI region. Responsibilities include driving sales growth, ensuring technical excellence, and fostering team development. This role involves both operational and creative aspects, requiring proficiency in idea generation and cross-functional execution. Our goal is to innovate in delivering IP, Telco-Cloud, Optical Transport, Software Derived Networks, and automation solutions to meet the demands of today's business landscape. Key responsibilities: Demonstrate strong leadership skills and initiative.Handle challenging situations with tact and diplomacy.Lead regional technical teams to support GTM success.Stay informed about market trends and transitions.Understand data network systems architecture and its business implications.Experience with collaborative business strategies.Foster career growth for team members. Skills and qualifications: 5+ years of experience in the networking industry, with expertise in Packet-Optical, IMS, VOIP, and automation.Prior experience leading technical projects and teams.Familiarity with pre-sales engineering processes and sales stages.Understanding of enterprise networking and buyer personas.Excellent interpersonal and communication skills.Bachelor's degree preferred.Ability to prioritize and manage technical work streams effectively. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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    The Senior Facility Project Leader is a key member of the Global Real Estate and Facilities team. This position is responsible for ensuring the safety and security of Ribbon’s real estate operations, as well as execution of ongoing real estate projects. The person in this role is viewed as a problem-solver, wearing many hats and working behind the scenes to create a smooth-running physical environment. This position has a heavy focus on ISO Compliance as well as managing vendor relationships, making project management and relationship building key skills for the incumbent. This role will not only ensure a safe and efficient work environment for Ribbon employees globally but also looks for ways to improve business performance and optimize staff productivity. Responsibilities: Collaborate with global facilities team members regarding physical security within the company. Including but not limited to cardholder profiles, access privileges and cardholder audits. ISO Certification Support: coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. Partner with appropriate internal and external parties on lease renewals, expiration of contracts, etc. Develop and implement comprehensive maintenance and facilities management plans that ensure optimal performance, safety, and efficiency of all Ribbon Facilities globally. Develop and maintain relationships with key vendors and contractors to ensure high-quality work and cost-effective solutions. Establish and maintain appropriate corporate security and building security protocols and risk controls. Ensure that facilities comply with applicable health and safety regulations, including OSHA standards. Develop and implement emergency response plans and procedures to ensure the safety and well-being of employees in a crisis. Tie in site specific recovery plans into the global Ribbon Business Continuity Plans. Collaborate with other departments to assess space needs and plan for facility needs expansions or modifications. Work with local teams on facility related projects to ensure effective delivery of new space requirements, working within established budgets. Requirements: Bachelor’s degree or business equivalent degree a plus. Professional certifications in facilities management or project management are desirable. Minimum of 10 years’ experience working in facilities management or a related field Ability to prioritize and simultaneously manage a variety of projects. Experience in negotiating and managing contracts with vendors. Strong experience in project management, including planning, executing, and overseeing large-scale projects. Expert usage of the Microsoft Office tool suite. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
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