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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Millwork, this means: • Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and service offerings in support of their project. • Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering. • Engaging in safe work practices including the proper operation of store equipment. The Sales Specialist Millwork serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist Millwork is also responsible for executing orders and projects in their area of focus. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time: Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • High School Diploma or equivalent. • 1 year of external experience in customer facing sales OR 6 months Lowe's retail experience. Preferred Qualifications • 1 year of experience entering and submitting customer sales orders, including Special Order Sales. • 2 years of experience identifying and selling products based upon customer needs or plans. • 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs. • 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans. • 2 years of experience in a sales environment with required sales goals or metrics. • 1 year of employment with Lowe's as a Sales Specialist. • 1 year of experience in a trade directly related to Millwork. If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Receiver/Stocker, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is accurately received, stocked, and replenished. • Following proper lifting guidelines to ensure safe moving and placement of merchandise. The Receiver/Stocker helps provide and deliver the right products to our customers by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking departments. This associate handles hazardous materials, replaces damaged shelving, keeps the backroom organized, and ensures equipment is charged. Additionally, this associate organizes merchandise and top stock to set up stores for sales success. To be successful, the associate must understand and prepare for the physical demands of moving merchandise for the majority of his/her shift. Depending on location type, the Receiver/Stocker works morning, afternoon evening, or overnight to prepare for store opening. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Depending on location type, this role requires morning, afternoon evening, or overnight availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). Preferred Qualifications • 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment. • 6 months of experience in a warehouse performing inventory handling and stocking. Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $15.00 - $16.25 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Cabinets, this means: • Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and service offerings in support of their project. • Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering. • Engaging in safe work practices including the proper operation of store equipment. The Sales Specialist serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist Cabinets is also responsible for executing orders and projects in their area of focus. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time: Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • High School Diploma or equivalent. • 1 year of external experience in customer facing sales OR 6 months Lowe's retail experience. Preferred Qualifications • 1 year of experience entering and submitting customer sales orders, including Special Order Sales. • 2 years of experience identifying and selling products based upon customer needs or plans. • 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs. • 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans. • 2 years of experience in a sales environment with required sales goals or metrics. • 1 year of employment with Lowe's as a Sales Specialist. • 2 years of experience designing customized products for customers through the use of 20/20 or Computer-Aided Design system. • Professional Certification related to position being considered (i.e., NKBA - National Kitchen & Bath Association). • Associate Degree in Interior Design. If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Receiver/Stocker, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is accurately received, stocked, and replenished. • Following proper lifting guidelines to ensure safe moving and placement of merchandise. The Receiver/Stocker helps provide and deliver the right products to our customers by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking departments. This associate handles hazardous materials, replaces damaged shelving, keeps the backroom organized, and ensures equipment is charged. Additionally, this associate organizes merchandise and top stock to set up stores for sales success. To be successful, the associate must understand and prepare for the physical demands of moving merchandise for the majority of his/her shift. Depending on location type, the Receiver/Stocker works morning, afternoon evening, or overnight to prepare for store opening. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Depending on location type, this role requires morning, afternoon evening, or overnight availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). Preferred Qualifications • 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment. • 6 months of experience in a warehouse performing inventory handling and stocking. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do At Lowe’s, we’ve always been more than just an improvement store. We’re also home to everything that makes your home feel like home. And for thousands of Lowe’s associates, we’re home to fresh starts, rewarding opportunities, and endless career possibilities. For Pro customers, the right expertise can make all the difference in getting a job done right. As a Lowe’s Pro Sales Specialist, you will: Make our Pro customers’ missions your own.Serve as a guide and consultant to every Pro who walks through our doors. What’s in It for You? Advantages You’ll work in one of the fastest growing business segments at Lowe’s, propelling it to new and exciting heights. As a Pro Sales Specialist, you will also: Work schedules ranging from 10 to 40 hours per week.Network with pros in your community.Receive a 10% discount on everything at Lowe’s.Gain access to training and tuition reimbursement programs.Be eligible for performance-based bonuses.Work with a talented team who will treat you like family.Gain access to comprehensive physical, mental, and financial benefits *. Your Day at Lowe’s Responsibilities Deliver excellent service to Pro customers.Answer Pro customer questions.Execute Pro orders and projects.Demo Lowe’s product and service offerings.Meet store sales goals. Requirements Hold a high school diploma or equivalent.Have 1 year of sales or customer service experience.Be able to sit, bend, stand, move around the store, and lift items of up to 25lbs. unassisted.Be available to work a variety of shifts, including nights and weekends.Be able to use common retail technology, such as smart phones and tablets.For individuals with disabilities who would like to request an accommodation, email HRServiceCenter@lowes.com. Bilingual applicants are encouraged to apply. Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. * Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com. Lowe’s adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe.html #LI-145JLIP Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Back-End Clerk, this means: • Meeting the customer needs during a return and helping find the correct product replacement. • Ensuring merchandise meets Lowe’s quality and safety standards and processing returns efficiently. • Engaging in safe work processes including the proper disposal of returned items. • Ensuring merchandise is accurately accounted for, replenished, and prepared for customers. • Validating that the correct merchandise is being moved in and out of the store when appropriate. The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to the floor and is responsible for successful freight and merchandising fulfillments at Lowe’s locations. The Back-End Clerk processes paperwork for shipments and physically moves stock as it is delivered. In addition, the associate in this role schedules shipments when necessary and checks the quality and accuracy of orders. The Back-End Clerk spends most of their time communicating with customers, vendors, and manufacturers and must be comfortable having difficult conversations. To be successful, this associate must be organized and detail-oriented. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires evening and overnight availability on weekdays, may also require overnight availability on weekends. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 1 year of experience processing and filing merchandise receiving paperwork. • 1 year of experience with store inventory receiving and administration. • 6 months of experience in warehouse data entry/bookkeeping. • 6 months of experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment. • 6 months of retail experience accepting or processing returns. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    • Customer Service • Provides SMART customer service at all times through the daily execution of Lowe's Outlets • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary • Demonstrates sincere appreciation to customers • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s Outlet programs • Provides prompt support to all checkout functions, call buttons, departmental pages, or requests for assistance. • Writes customer contracts and invoices for equipment rental. • Cross-functionally trains in other areas of the Outlet to help deliver the best customer service. • Generates leads for Project Specialist Exterior (PSE) programs by actively engaging customers in their project needs • In-stock • Uses store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information • Down stocks merchandise by looking for empty areas on shelves and replenishing supplies • Prepares merchandise in department of responsibility based on customer requirements/specifications • Clean and Safe Stores • Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV surveillance system, pallet jacks, electric lifts, compacter baler) • In addition to the above responsibilities, this individual is held accountable for other duties as assigned • Additional Responsibilities specific to PROs in a Lowe’s Outlet. • Provides exceptional customer service by applying SEEK – LEARN – BUILD to all customer interactions • Assists Pro customers to find product by walking the customer to the correct aisle and bay • Assists Pro customers with loading product in the aisle and then into their vehicles to provide a faster “in and out” shopping experience • Understands Pro Loyalty, Pro Credit, MSH, Volume Savings and Pro Delivery programs. Uses the SMART phone and sales terminal to enroll customers into these beneficial programs • Uses the point-of-sale terminals to process walk up, phone, email, and online orders. Calls vendors to verify product availability and cost as needed • Additional Responsibilities specific to the Outlet Department • Helps customers have a positive shopping experience by neatly displaying up-to-date and accurate pricing and signage • Uses cash register to process sales transactions according to company guidelines • Delivers excellent customer service during the checkout process by ensuring the customer is satisfied and encouraged to come back to Lowe’s Outlets. • Completes freight and merchandising fulfillments, physically moves stock as it is delivered, schedules shipments when necessary, and checks the quality and accuracy of orders • Processes returns to the Distribution Centers and appropriately disposes/returns items • Coordinates and supports deliveries from beginning to end, serving as the expert for answering questions and solving problems related to deliveries • Inspects merchandise prior to loading and delivery, prepares merchandise and loads for delivery, supports planned delivery routes, verifies invoices against items loaded, and assists with product connections or returns • Inspects and cleans interior areas (e.g., bathrooms, breakrooms, hallways) as well as exterior areas (e.g., parking lots) (as needed) • Keeps staff and customers safe by walking the store to check for leaks, spills, and unsafe displays, fixes equipment and facilities, and performs preventative maintenance • In addition to the above responsibilities, this individual is held accountable for other duties as assigned Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: • Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs. • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner. • Engaging in safe work practices and encouraging others to do the same. The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store. The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • Bi-lingual skills, if applicable to the store. • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    • Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. • Build relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications. • Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) • Although most of the time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: • Understand customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. • Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. • Listen to and responds knowledgeably and promptly to customer questions, taking them to areas of the store when necessary. • Demonstrate sincere appreciation to customers. • Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs. • Empty plant racks onto plant tables merchandising by planogram, price, and color block as they arrive. • Identify damaged or missing signage, displays, collateral and orders replacements in accordance with merchandising standards and planogram details. • Update/validate wayfinding and product location signage as well as digital maintenance of this information throughout the store. • Ensure cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales. • Assist with culling and pricing dead and distressed plants. • Maintain a high level of communication and partnership with MSM and red vest associates. • Identify and communicate issues with quality, quantity, and additional needs to Outside Garden Supervisor and MSM. • Adjust fixtures, rotates stock, displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processes. • Review, complete, and enter completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned service and maintenance tasks. • Ensure all displays are safe and in working order and repaired/replaced as needed. • Repair/seal damaged packaging and boxes including peg-hook items. • Remove all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactor. • Replace light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.). • Detect common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. • Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of Outside Garden and working areas. • Maintain a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates. • Adhere to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices. • Operate store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). • In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction)Ability to work overnight and weekendsAbility to utilize web-based computer programs to accomplish assigned tasks6 Months Live nursery experience or General Merchandising experience Preferred Qualifications 6 Months Lowe’s sales floor experience6 Months Experience performing product merchandising tasks including reading planograms, setting up and tearing down displays3 Months Experience operating power equipment such as lifts, order pickers, and similar equipmentWorking knowledge of basic tools needed for the job (e.g., hand tools, drills, saws) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means: • Providing resources and tools to support those directly helping customers provide the best service. • Assisting with down stocking and area recovery as well as providing input into merchandising decisions. • Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques. The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale. In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD). Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets. What We're Looking For • Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment. • 1 year of experience in customer service. • 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor). • Experience providing direction or supervision to teams (with or without direct report responsibility). • Experience supporting or participating in the process of training, mentoring and developing associates. • Experience working cross-functionally. • Experience Using Microsoft Office Suite. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 3 years of retail customer service experience. • 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor). • Experience in a leadership role with direct report responsibility. • Experience working in the home improvement retail sector. • Experience working in a fast paced, dynamic retail environment. • Experience in key carrying role with manager-on-duty responsibilities. • Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.). #LI-DK1 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    Essential Functions: •Works closely with the FFC Operations Support Supervisor supporting facility services and complying with policies and procedures •Provides standard information about policies and procedures providing updates on changes as applicable •Provides ad hoc reporting and analysis as requested identifying and reporting trends and opportunities related to process gaps to drive operational improvements •Works within established parameters to ensure quality and productivity metrics •Completes basic inbound and outbound discrepancy research partnering with leadership to resolve and identify next steps •Provides guard shack and general administrative support •Performs scheduled cycle count of product in the facility monitoring and verifying process audits, cycle counts, damages, and hazmat processing are completed daily •Performs recount of product when inventory differences occur •Completes reverse logistics key activities •Performs customer wave and allocation in the order fulfillment process •Keeps leadership informed of potential issues/problems related to supporting established timelines •Onboards associates and assists associates with payroll and benefits enrollment •Completes ad hoc projects as assigned by leader Minimum Requirements: •High School Diploma or GED •1 year experience in operations support role •Basic math and reading comprehension skills •Basic computer skills including a working knowledge of Microsoft Office Preferences: •Experience in distribution center operations •Experience with software applications such as Excel, Access or Lowe’s WMS system •Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time •Experience using troubleshooting processes to resolve problems Bilingual, Military, and Veteran applicants are encouraged to apply. For individuals with disabilities who would like to request an accommodation, email HRServiceCenter@lowes.com Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. * Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com. Lowe’s adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe.html Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    Essential Functions: • Works with internal and external customers • Maintains positive vendor, liquidation, BDC and outlet relationships • Completes Return to Manufacturer (RTM) program which includes all paperwork, vendor contact, and credit • Processes and dispositions damaged, discontinued, defective, special order, cancelled product • Generates and monitors reports including RTM worklist and damaged on hand list • Maintains continuous dialogue with the 3PL partner to address and resolve claims (customer and cargo), updates Lowe’s claims portal • Processes vendor credit for items returned by customers as damaged or defective and requests vendor return authorizations • Peforms daily inventory reconciliation with Lowe’s and 3PL • Performs WMS inventory reporting and validation • Performs inventory cycle counts, audits, adjustments and reconciliation Minimum Requirements: • High school diploma or equivalent • 1 year of directly related experience Preferences: • 1 year of experience with inventory and returns processes • 6 months of experience communicating with vendors Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Merchandising Assistant Store Manager, this means: • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed. • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand. • Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices. The Merchandising Assistant Store Manager leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store. The Merchandising Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the Merchandising Assistant Store Manager is expected to provide full leadership over the store. The Merchandising Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives. Furthermore, this individual may be asked to rotate through Specialty and Operations assignments for the purpose of cross-training and development. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 2 years of experience leading associates in a retail environment. • 3 years of experience working in a fast-paced, cross-functional work environment. • 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility. • Experience using Microsoft Office Suite. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • Bachelor's degree in related field. • 5 years of experience leading service associates in a retail or consumer service industry. • 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility. • Experience working in the home improvement retail sector. • Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing). • Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.). If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $58,000.00 - $87,000.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. This job will be posted for at least 5 days, starting on: 07/02/2024 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Receiver/Stocker, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is accurately received, stocked, and replenished. • Following proper lifting guidelines to ensure safe moving and placement of merchandise. The Receiver/Stocker helps provide and deliver the right products to our customers by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking departments. This associate handles hazardous materials, replaces damaged shelving, keeps the backroom organized, and ensures equipment is charged. Additionally, this associate organizes merchandise and top stock to set up stores for sales success. To be successful, the associate must understand and prepare for the physical demands of moving merchandise for the majority of his/her shift. Depending on location type, the Receiver/Stocker works morning, afternoon evening, or overnight to prepare for store opening. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Depending on location type, this role requires morning, afternoon evening, or overnight availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). Preferred Qualifications • 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment. • 6 months of experience in a warehouse performing inventory handling and stocking. Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $14.00 - $15.15 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. This job will be posted for at least 5 days, starting on: 07/02/2024 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time. • Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely. The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles. To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time. The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products. In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months retail experience. • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden). • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $17.00 - $18.40 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. This job will be posted for at least 5 days, starting on: 07/02/2024 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: • Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs. • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner. • Engaging in safe work practices and encouraging others to do the same. The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store. The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • Bi-lingual skills, if applicable to the store. • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $17.00 - $18.40 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. This job will be posted for at least 5 days, starting on: 07/02/2024 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Receiver/Stocker, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is accurately received, stocked, and replenished. • Following proper lifting guidelines to ensure safe moving and placement of merchandise. The Receiver/Stocker helps provide and deliver the right products to our customers by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking departments. This associate handles hazardous materials, replaces damaged shelving, keeps the backroom organized, and ensures equipment is charged. Additionally, this associate organizes merchandise and top stock to set up stores for sales success. To be successful, the associate must understand and prepare for the physical demands of moving merchandise for the majority of his/her shift. Depending on location type, the Receiver/Stocker works morning, afternoon evening, or overnight to prepare for store opening. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Depending on location type, this role requires morning, afternoon evening, or overnight availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). Preferred Qualifications • 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment. • 6 months of experience in a warehouse performing inventory handling and stocking. Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $14.00 - $14.60 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Associate Benefits (https://talent.lowes.com/us/en/joining-our-team) Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.Health, Dental and Vision insuranceLife and Disability insurancePaid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer timeFlexible spending and health savings accounts401(k) Retirement account with company matchEmployee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needsEducation support programs, including tuition assistance and trade skills scholarshipsBusiness Travel Accident insuranceMaternity and Parental leaveAdoption assistanceLowe's Associate Discount and broad discount platformOther discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    Essential Functions: Customer Service •Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs •Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise •Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary •Demonstrates sincere appreciation to customers •Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs •Contacts customers regarding delivery or coordinates with the truck driver to call the customer In-stock •Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders •Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order •Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading •Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers Clean and Safe Stores •Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations •Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes •Unloads, installs, and tests appliances upon delivery •Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates) •Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance •Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection •Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas •Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates •Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices •Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) •In addition to the above responsibilities, this individual is held accountable for other duties as assigned Minimum Requirements: •Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate. or •Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate. and •Valid medical certificate or ability to obtain one upon employment and •Ability to pass MVR screen in accordance with company requirements. and •Ability to obtain sales related licensure or registration as may be required by law •Ability to read, write, and perform basic arithmetic (addition, subtraction) •Must be 21 years of age •Ability to comply with DOT and CDL regulations Preferences: •1 Year Experience driving a semi-truck/trailer or certification from a driving school •6 Months Experience performing in-home delivery or retail customer service •3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $18.50 - $20.00 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Associate Benefits (https://talent.lowes.com/us/en/joining-our-team) Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.Health, Dental and Vision insuranceLife and Disability insurancePaid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer timeFlexible spending and health savings accounts401(k) Retirement account with company matchEmployee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needsEducation support programs, including tuition assistance and trade skills scholarshipsBusiness Travel Accident insuranceMaternity and Parental leaveAdoption assistanceLowe's Associate Discount and broad discount platformOther discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    • Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. • Build relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications. • Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) • Although most of the time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: • Understand customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. • Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. • Listen to and responds knowledgeably and promptly to customer questions, taking them to areas of the store when necessary. • Demonstrate sincere appreciation to customers. • Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs. • Empty plant racks onto plant tables merchandising by planogram, price, and color block as they arrive. • Identify damaged or missing signage, displays, collateral and orders replacements in accordance with merchandising standards and planogram details. • Update/validate wayfinding and product location signage as well as digital maintenance of this information throughout the store. • Ensure cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales. • Assist with culling and pricing dead and distressed plants. • Maintain a high level of communication and partnership with MSM and red vest associates. • Identify and communicate issues with quality, quantity, and additional needs to Outside Garden Supervisor and MSM. • Adjust fixtures, rotates stock, displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processes. • Review, complete, and enter completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned service and maintenance tasks. • Ensure all displays are safe and in working order and repaired/replaced as needed. • Repair/seal damaged packaging and boxes including peg-hook items. • Remove all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactor. • Replace light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.). • Detect common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. • Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of Outside Garden and working areas. • Maintain a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates. • Adhere to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices. • Operate store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). • In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction)Ability to work overnight and weekendsAbility to utilize web-based computer programs to accomplish assigned tasks6 Months Live nursery experience or General Merchandising experience Preferred Qualifications 6 Months Lowe’s sales floor experience6 Months Experience performing product merchandising tasks including reading planograms, setting up and tearing down displays3 Months Experience operating power equipment such as lifts, order pickers, and similar equipmentWorking knowledge of basic tools needed for the job (e.g., hand tools, drills, saws) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    What You Will Do The Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the facility. This includes maintaining a safe working environment and building a culture of safety among associates. This role monitors production volume and assigns or reassigns operations associates to tasks involving receiving and put-away, picking (order-fill), shipping product (including appliances), or other supporting tasks. The individual in this role must respond quickly to changing workflow conditions and contribute positively to the facility’s key performance indicators. The Operations Supervisor resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans to the team. This role also engages with associates to assist them through associate relations related issues experienced with the organization and/or with other associates. What We're Looking For • Required to work a set schedule that meets the needs of the facility. • May be asked to work mornings, afternoons, nights, and/or weekends based on the needs of the facility. • Must work in a distribution/warehouse environment with the physical and environmental aspects typically associated with such environment. • Minimally must be able to lift 25 pounds without assistance; ability to lift up to 70 pounds. What You Need To Succeed Minimum Qualifications • Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area • Basic math and reading comprehension skills • Basic computer skills, including working knowledge of Microsoft Office • Proven record of complying with safety requirements Preferred Qualifications • Experience building a culture of safety among subordinates and peers • Leadership experience with direct report responsibility • Experience mentoring and coaching others • Experience monitoring the work of others to ensure quality • Experience working with and communicating to leadership all levels of the organization • Previous leadership roles in other Lowe’s supply chain facilities, or leadership roles in Corporate-led initiatives • Experience with software applications such as Microsoft Office and/or a Warehouse Management System • Bi-lingual skills, if applicable to the facility Bilingual, Military, and Veteran applicants are encouraged to apply. For individuals with disabilities who would like to request an accommodation, email HRServiceCenter@lowes.com Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. * Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com. Lowe’s adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe.html Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: • Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs. • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner. • Engaging in safe work practices and encouraging others to do the same. The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store. The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • Bi-lingual skills, if applicable to the store. • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $17.00 - $17.70 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    • Full Time
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    • Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. • Build relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications. • Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) • Although most of the time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: • Understand customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. • Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. • Listen to and responds knowledgeably and promptly to customer questions, taking them to areas of the store when necessary. • Demonstrate sincere appreciation to customers. • Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs. • Empty plant racks onto plant tables merchandising by planogram, price, and color block as they arrive. • Identify damaged or missing signage, displays, collateral and orders replacements in accordance with merchandising standards and planogram details. • Update/validate wayfinding and product location signage as well as digital maintenance of this information throughout the store. • Ensure cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales. • Assist with culling and pricing dead and distressed plants. • Maintain a high level of communication and partnership with MSM and red vest associates. • Identify and communicate issues with quality, quantity, and additional needs to Outside Garden Supervisor and MSM. • Adjust fixtures, rotates stock, displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processes. • Review, complete, and enter completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned service and maintenance tasks. • Ensure all displays are safe and in working order and repaired/replaced as needed. • Repair/seal damaged packaging and boxes including peg-hook items. • Remove all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactor. • Replace light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.). • Detect common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. • Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of Outside Garden and working areas. • Maintain a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates. • Adhere to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices. • Operate store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). • In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction)Ability to work overnight and weekendsAbility to utilize web-based computer programs to accomplish assigned tasks6 Months Live nursery experience or General Merchandising experience Preferred Qualifications 6 Months Lowe’s sales floor experience6 Months Experience performing product merchandising tasks including reading planograms, setting up and tearing down displays3 Months Experience operating power equipment such as lifts, order pickers, and similar equipmentWorking knowledge of basic tools needed for the job (e.g., hand tools, drills, saws) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programsBuilds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specificationsCollaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders. Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs In-Stock Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processesIdentifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defectiveVerifies buyback items and ensures they are pulled, prepped, and ready for shippingIdentifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram detailsUpdates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the storeConfirms that product pricing information is visible and clear and resolves/replaces any missing pricing labelsEnsures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on salesWorks with store leadership to stage clearance and damaged merchandise for quick saleSorts products in bins, drawers and boxes to ensure that they are in the proper location Clean and Safe Stores Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasksEnsures all reset displays are safe and in working order and repaired/replaced as neededRepairs/seals damaged packaging and boxes including peg-hook itemsRemoves all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactorReplaces light bulbs and alerts Facility Services Associate (FSA) when additional maintenance issues are noted (lights out, painting, etc.)Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activatedAudit and update pricing labels inside and outside the store to ensure accuracyFollow state-specific guidelines on price changes (Pricing Policy SF-06) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: • Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs. • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner. • Engaging in safe work practices and encouraging others to do the same. The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store. The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • Bi-lingual skills, if applicable to the store. • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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    What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Merchandising Assistant Store Manager, this means: • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed. • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand. • Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices. The Merchandising Assistant Store Manager leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store. The Merchandising Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the Merchandising Assistant Store Manager is expected to provide full leadership over the store. The Merchandising Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives. Furthermore, this individual may be asked to rotate through Specialty and Operations assignments for the purpose of cross-training and development. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 2 years of experience leading associates in a retail environment. • 3 years of experience working in a fast-paced, cross-functional work environment. • 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility. • Experience using Microsoft Office Suite. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • Bachelor's degree in related field. • 5 years of experience leading service associates in a retail or consumer service industry. • 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility. • Experience working in the home improvement retail sector. • Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing). • Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.). If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. #LI-DK1 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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