Lowes Companies, Inc

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means: • Providing resources and tools to support those directly helping customers provide the best service. • Assisting with down stocking and area recovery as well as providing input into merchandising decisions. • Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques. The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale. In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD). Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets. What We're Looking For • Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment. • 1 year of experience in customer service. • 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor). • Experience providing direction or supervision to teams (with or without direct report responsibility). • Experience supporting or participating in the process of training, mentoring and developing associates. • Experience working cross-functionally. • Experience Using Microsoft Office Suite. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 3 years of retail customer service experience. • 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor). • Experience in a leadership role with direct report responsibility. • Experience working in the home improvement retail sector. • Experience working in a fast paced, dynamic retail environment. • Experience in key carrying role with manager-on-duty responsibilities. • Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.). Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Night Operations Department Supervisor, this means: • Removing barriers, addressing inefficiencies, and enabling staff to delighting our customers. • Collaborating with front-end and back-end operations associates to ensure items are adequately stocked. • Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques. The Night Operations Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. The Night Operations Department Supervisor impacts Lowe’s mission daily by planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back end and front end of the store, facilitating the store’s ability to provide a superior customer shopping experience and maximize sales and profitability. To be successful, the Night Operations Department Supervisor must collaborate and communicate with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives. The individual in this role must continuously drive efficiencies and be able to teach others the skills needed to maintain effective store operations. It is important that this associate communicate upward to keep management informed of concerns, issues, recognitions, and morale. The Night Operations Department Supervisor helps keep our store safe by conducting safety walks, reporting hazards, training and monitoring staff, and understanding all safety and lifting requirements. In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD). Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store. • Requires working overnight shift. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment. • Experience providing direction or supervision to teams (with or without direct report responsibility). • Experience supporting or participating in the process of training, mentoring and developing associates. • Experience working cross-functionally. • Experience Using Microsoft Office Suite. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • Experience supporting front-end or back-end operations in a retail environment. • Experience in customer service role. • Experience in a leadership role with direct report responsibility. • Experience working in the home improvement retail sector. • Experience working in a fast paced, dynamic retail environment. • Experience in key carrying role with manager-on-duty responsibilities. • Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.). If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. #LI-145KBIC Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

• Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. • Build relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications. • Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) • Although most of the time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: • Understand customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. • Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. • Listen to and responds knowledgeably and promptly to customer questions, taking them to areas of the store when necessary. • Demonstrate sincere appreciation to customers. • Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs. • Empty plant racks onto plant tables merchandising by planogram, price, and color block as they arrive. • Identify damaged or missing signage, displays, collateral and orders replacements in accordance with merchandising standards and planogram details. • Update/validate wayfinding and product location signage as well as digital maintenance of this information throughout the store. • Ensure cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales. • Assist with culling and pricing dead and distressed plants. • Maintain a high level of communication and partnership with MSM and red vest associates. • Identify and communicate issues with quality, quantity, and additional needs to Outside Garden Supervisor and MSM. • Adjust fixtures, rotates stock, displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processes. • Review, complete, and enter completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned service and maintenance tasks. • Ensure all displays are safe and in working order and repaired/replaced as needed. • Repair/seal damaged packaging and boxes including peg-hook items. • Remove all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactor. • Replace light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.). • Detect common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. • Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of Outside Garden and working areas. • Maintain a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates. • Adhere to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices. • Operate store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). • In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction)Ability to work overnight and weekendsAbility to utilize web-based computer programs to accomplish assigned tasks6 Months Live nursery experience or General Merchandising experience Preferred Qualifications 6 Months Lowe’s sales floor experience6 Months Experience performing product merchandising tasks including reading planograms, setting up and tearing down displays3 Months Experience operating power equipment such as lifts, order pickers, and similar equipmentWorking knowledge of basic tools needed for the job (e.g., hand tools, drills, saws) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Specialty Assistant Store Manager, this means: • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed. • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand. • Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices. The Specialty Assistant Store Manager leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store. The Specialty Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the Specialty Assistant Store Manager is expected to provide full leadership over the store. The Specialty Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives. Role-specific assignments and priorities will be tailored to specialty areas such as cabinets, appliances, etc. Furthermore, this individual may be asked to rotate through Merchandising and Operations assignments for the purpose of cross-training and development. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 2 years of experience leading associates in a retail environment. • 3 years of experience working in a fast-paced, cross-functional work environment. • 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility. • 1 year of experience directly managing sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry. • Experience using Microsoft Office Suite. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • Bachelor's degree in related field. • 5 years of experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry. • 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility. • Experience working in the home improvement retail sector. • Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing). • Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.). If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. #LI-MK2 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Night Operations Department Supervisor, this means: • Removing barriers, addressing inefficiencies, and enabling staff to delighting our customers. • Collaborating with front-end and back-end operations associates to ensure items are adequately stocked. • Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques. The Night Operations Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. The Night Operations Department Supervisor impacts Lowe’s mission daily by planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back end and front end of the store, facilitating the store’s ability to provide a superior customer shopping experience and maximize sales and profitability. To be successful, the Night Operations Department Supervisor must collaborate and communicate with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives. The individual in this role must continuously drive efficiencies and be able to teach others the skills needed to maintain effective store operations. It is important that this associate communicate upward to keep management informed of concerns, issues, recognitions, and morale. The Night Operations Department Supervisor helps keep our store safe by conducting safety walks, reporting hazards, training and monitoring staff, and understanding all safety and lifting requirements. In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD). Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store. • Requires working overnight shift. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment. • Experience providing direction or supervision to teams (with or without direct report responsibility). • Experience supporting or participating in the process of training, mentoring and developing associates. • Experience working cross-functionally. • Experience Using Microsoft Office Suite. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • Experience supporting front-end or back-end operations in a retail environment. • Experience in customer service role. • Experience in a leadership role with direct report responsibility. • Experience working in the home improvement retail sector. • Experience working in a fast paced, dynamic retail environment. • Experience in key carrying role with manager-on-duty responsibilities. • Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.). If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. #LI-MK2 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate/Loader, this means: • Being friendly, professional, and engaging customers to help answer questions. • Retrieving, loading, and replenishing merchandise. • Helping customers and staff move merchandise safely. The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles. The Customer Service Associate/Loader also replenishes shelves for the next customers. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months retail experience. • 6 months experience as a Loader at any home improvement or hardware retailer. • 6 months experience working in any department at a Lowe's retail store. • 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping. • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate/Loader, this means: • Being friendly, professional, and engaging customers to help answer questions. • Retrieving, loading, and replenishing merchandise. • Helping customers and staff move merchandise safely. The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles. The Customer Service Associate/Loader also replenishes shelves for the next customers. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months retail experience. • 6 months experience as a Loader at any home improvement or hardware retailer. • 6 months experience working in any department at a Lowe's retail store. • 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping. • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Cabinets, this means: • Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and service offerings in support of their project. • Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering. • Engaging in safe work practices including the proper operation of store equipment. The Sales Specialist serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist Cabinets is also responsible for executing orders and projects in their area of focus. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time: Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • High School Diploma or equivalent. • 1 year of external experience in customer facing sales OR 6 months Lowe's retail experience. Preferred Qualifications • 1 year of experience entering and submitting customer sales orders, including Special Order Sales. • 2 years of experience identifying and selling products based upon customer needs or plans. • 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs. • 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans. • 2 years of experience in a sales environment with required sales goals or metrics. • 1 year of employment with Lowe's as a Sales Specialist. • 2 years of experience designing customized products for customers through the use of 20/20 or Computer-Aided Design system. • Professional Certification related to position being considered (i.e., NKBA - National Kitchen & Bath Association). • Associate Degree in Interior Design. If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out • Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time • Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions • Thanks, the customer for their business and invites them back to shop at Lowe’s Customer Service • Actively seeks out and greets customers to identify and understand their needs at check out • Sincerely thanks every customer for their business and invites them back to Lowe’s • Builds and maintains knowledge of the company’s products and services • Proactively recommends appropriate products, credit programs, and protection plans related to Lowe’s products during check out • Uses a cash register, assisted self-checkout registers, or mobile checkout unit to process sales transactions, returns, and refunds according to company guidelines • Removes security tags, verifies product information, and bags merchandise for customers • Responds to EAS alerts • Answers incoming phone calls and directs calls or takes messages as needed • Calls for assistance to open additional registers to accommodate high customer volume In-stock • Ensures merchandise is accurately scanned • Prepares register area throughout the day; by confirming functionality of registers and scanners and stocking register supplies • Fills and faces coolers, shelves, and merchandising areas around the front end • Inspects returned merchandise for damages and place returned merchandise in the appropriate areas • Assists with Pick Up In Store customer experience by picking and staging merchandise • Enters and submits customer orders accurately, prints order tickets, verifies receipts, places online orders, and signs off on loading tickets Clean and Safe Stores • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection • Complies with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices • Operates store equipment as needed depending on one’s specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler) General • Associates supporting the Administrative office create, manage, and update reports (Examples: Accounts Receivable Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts) • Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers • Associates may work in different checkout areas of the store, to include: Assisted Self-Checkout, Lumber, Mainline, Outside Lawn & Garden, or Returns • In addition to the above responsibilities, this individual is held accountable for other duties as assigned Minimum Requirements: • Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information. • Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment • Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions Preferences: • High school diploma or equivalent. • Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: • Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs. • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner. • Engaging in safe work practices and encouraging others to do the same. The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store. The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • Bi-lingual skills, if applicable to the store. • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Team Leadership Interviews, selects, develops and provides direct leadership over a team of supervisors and associates that support product categories in assigned area Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers Sets clear and measurable service, and operational goals for the team, ensures the team’s effort supports those goals, and tracks progress on a daily basis Connects with the team regularly to understand challenges they are facing and to remove obstacles Provides recognition for demonstrating effective behaviors and exceeding operational goals at the individual and team level Provides open and timely feedback, coaching, training, development opportunities and mentorship to members of the team and encourages others to communicate openly and share constructive feedback Manages performance of associates against established goals and works with supervisors to take action when necessary to address performance concerns Encourages others to share ideas and empowers others to make decisions while providing guidance when necessary Identifies any associate relations concerns and takes the appropriate action as needed, handling directly where appropriate and/or escalating issues to senior management or HR Drives execution of all service, reset, pricing and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed Identifies any barriers to superior service and communicates these along with solutions in a timely manner ensuring operations do not impact the customers' ability to see or interact with products Program Execution Manages store opening and closing procedures Controls expenses including payroll and other controllable expenses, and manages payroll hours by confirming the schedule supports the forecasted payroll plan Maintains knowledge of industry service, sales and operational trends and shares and applies knowledge where possible Identifies sales opportunities and gaps in inventory/merchandising and creates specific plans of action to drive improved in-stock, sales, and margin performance Looks for ways within respective departments to enhance the Pro customer experience and drive Pro sales Anticipates and proactively addresses operational issues that could impact customer service levels and/or achievement of store sales goals Monitors the use of store power equipment, ensuring that it is operated safely at all times and addressing any violations with associates Drives a culture of safety, security and shrink prevention throughout the store, ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity Manager-on-Duty (MOD) Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency Walks the store, observing customer/associate interaction and providing in-the-moment coaching to ensure associates are engaging customers and driving sales. Ensures depts are properly staffed for customer traffic, shifts associates for coverage as needed. Manages associate response to call buttons Validates that aisles remain clean, safe and free of clutter Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders Self Leadership Seeks performance feedback from others and pursues self-development opportunities Proactively builds and maintains collaborative relationships with cross-functional partners Sets an example for others by adapting quickly and effectively to work challenges and organizational change Responsibilities Specific to the MST ASM Manages all reset, service and pricing activity within the store as well as Live Nursery service and watering as seasonal need requires Teaches and demonstrates effective use of Lowe’s selling and service model Support Ad Set execution through MST Flex endcap and promo space execution as well as validating promotional signage readiness Accountable to Product location space accuracy through SIMS execution and feedback during reset and service execution In addition to the above responsibilities, this individual is held accountable for other duties as assigned Requirements: 2 years of experience leading associates in a retail environment 3 years of experience working in a fast-paced, cross- functional work environment 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility 1 year of experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM) Experience using Microsoft Office Suite Ability to obtain sales related licensure or registration as may be required by law Preferences: Experience in retail store freight flow logistics (Operations ASM) 5 years of experience leading service associates in a retail or consumer service industry (Merchandising ASM) 5 years of experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM) 5 years of experience leading support/operations associates in a retail or consumer service industry (Operations ASM) 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility Experience working in the home improvement retail sector Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing) Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.) Certification in related area (Operations ASM) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Receiver/Stocker, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is accurately received, stocked, and replenished. • Following proper lifting guidelines to ensure safe moving and placement of merchandise. The Receiver/Stocker helps provide and deliver the right products to our customers by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking departments. This associate handles hazardous materials, replaces damaged shelving, keeps the backroom organized, and ensures equipment is charged. Additionally, this associate organizes merchandise and top stock to set up stores for sales success. To be successful, the associate must understand and prepare for the physical demands of moving merchandise for the majority of his/her shift. Depending on location type, the Receiver/Stocker works morning, afternoon evening, or overnight to prepare for store opening. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Depending on location type, this role requires morning, afternoon evening, or overnight availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). Preferred Qualifications • 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment. • 6 months of experience in a warehouse performing inventory handling and stocking. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

The Warehouse I Associate is primarily responsible for receiving, putting away, picking, and shipping product within a warehouse. This role is responsible for maintaining quality by properly and safely handling the product, as to meet customer standards. Essential Functions: • Works safely while performing tasks and using equipment (e.g., uses proper lifting techniques for handling product, warns other associates when moving into high traffic path, maintains safety zone around equipment, etc.) • Efficiently and accurately pull and/or check orders to company standards. • Accurately pulls products from warehouse shelves based on item number, size, color, and quantity requirements • Packs and stages completed purchase orders for delivery. • Achieves or exceeds performance expectations by completing effective and efficient audits. • Trained and performs tasks in cross-functional areas, such as picking, pulling, labeling, shipping, and/or helping with deliveries, as assigned by management Requirements: • Minimally must be able to lift 40 pounds; ability to lift up to 70 pounds with or without an accommodation. • Strong safety orientation and proven record of complying with safety requirements • Demonstrated track record of consistent and reliable on-the-job contribution • Ability to work independently with limited supervision or with a team Preferences: • High school diploma or GED equivalent • Experience in distribution center operations or previous warehouse experience • Experience operating power equipment (e.g., forklift, reach truck, yard truck) • Experience performing detail-oriented tasks in a fast-paced working environment • Experience using spatial reasoning to position product effectively • Basic math and reading comprehension skills • Basic computer skills Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Your Impact The primary purpose of this role is to lead the management of one complete product portfolio and provide oversight in support of that portfolio by leveraging partnerships with other technology teams (e.g., SRE, Cloud Engineering, Architecture, Solutions), Product Management stakeholders, vendors and business leaders. This includes responsibility for directing and overseeing engineering teams and all the work across an entire capability. This role works closely with product leaders and across enterprise teams in order to ensure the delivery and reliability of technology solutions and capabilities. This is a leader of people who clears obstacles for his/her team while empowering and enabling others to solve complex technical and business problems. To be successful, the individual in this role must bring a strong combination of business and technical acumen and be able to provide solutions that balance the unique needs of both the business and Technology. What you will do • Partners with the product team to establish the priorities across an entire portfolio of product groups • Manages software engineering teams that design, build and maintain solutions across multiple technology products; ensures the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions • Builds and maintains partnerships with all functions to ensure technology team members understand business needs, functional specifications, and user journeys • Provides insight and guidance, and resolves cross-functional issues that are escalated throughout the application development, testing, implementation, and support lifecycle (across an entire portfolio of product groups) • Ensures the creation of SOPs, OKRs, and overall operationalization of assigned services or applications within a product group • Hires, trains, and develops talent for growth opportunities; monitors team/individual’s morale and engagement to maintain highly effective and collaborative environments • Ensures mechanisms are in place that allow teams to resolve production issues within defined SLAs • Monitors testing activities from a high level, ensuring that all testing efforts align to the team's testing strategy; meets with testing teams when necessary to review the progress of testing efforts • Responsible for departmental budget and forecasting decisions, and budget allocation; ensures technical solutions are delivered and maintained in a cost-effective manner • Responsible for overseeing teams that develop, implement, maintain, support and scale robust, reliable and secure business and enterprise software solutions • Partners with cross-functional leaders to ensure technology solutions built by the engineering team align to overall architectural and business standards • Ensures the alignment, buy-in, and support of diverse project stakeholders by building and maintaining trusting relationships with internal customers • Influences and establishes best in class engineering practices through solid design decisions and tools • Sets goals, strategies, budgets and oversees the deployment of large/enterprise scale initiatives and encourages a data-driven culture to improve the efficiency, scalability, stability, and security of applications • Manages a portfolio of services or applications and provides resources in support of the applications by leveraging partnerships with technology teams, vendors, and business leaders • Leads teams through all technology solution development phases by ensuring teams understand and adhere to company methodology, policies, standards, and controls; ensures team members are trained in SDLC methodologies, models, and processes • Provides leadership to the team by attracting and hiring talented individuals, setting goals and communicating clear expectations, providing timely and constructive feedback as well as meaningful developmental opportunities, managing performance, providing resources and support as needed, and sponsoring and leading team members through change • Individual Contributor Qualifications Minimum Qualifications • Bachelor's degree in Business Administration, Computer Science, CIS, Engineering, or related field (or equivalent work experience in a related field) • 10 years of IT experience • 6 years of experience in software engineering or related field • Experience working on project(s) involving the implementation of solutions applying development life cycles (SDLC) • 5 years of experience leading global technology teams with direct report responsibility • 2 years of experience working closely with senior leadership • 3 years of experience in managing operational and/or financial budgets, including the managing of 3rd party vendors and/or software providers Preferred Qualifications • Master's Degree in Business Administration, Computer Science, CIS, Engineering, or related field • Experience in a leadership role of a large matrixed organization • Experience managing the development, implementation, and integration of multiple and/or complex business systems within an organization • IT consulting experience • Experience in IT Management in the retail industry • 4 years of experience in software development in an agile environment • Second level IT management experience About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Essential Functions: Customer Service •Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs •Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise •Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary •Demonstrates sincere appreciation to customers •Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs •Contacts customers regarding delivery or coordinates with the truck driver to call the customer In-stock •Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders •Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order •Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading •Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers Clean and Safe Stores •Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations •Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes •Unloads, installs, and tests appliances upon delivery •Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates) •Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance •Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection •Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas •Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates •Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices •Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) •In addition to the above responsibilities, this individual is held accountable for other duties as assigned Minimum Requirements: •Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate. or •Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate. and •Valid medical certificate or ability to obtain one upon employment and •Ability to pass MVR screen in accordance with company requirements. and •Ability to obtain sales related licensure or registration as may be required by law •Ability to read, write, and perform basic arithmetic (addition, subtraction) •Must be 21 years of age •Ability to comply with DOT and CDL regulations Preferences: •1 Year Experience driving a semi-truck/trailer or certification from a driving school •6 Months Experience performing in-home delivery or retail customer service •3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time. • Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely. The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles. To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time. The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products. In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months retail experience. • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden). • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Fulfillment Lead, this means: • Picking and checking merchandise for customer pickup, delivery, and installer pickup. • Being friendly and professional, and engaging customers as they enter the store, helping them find merchandise if needed. • Engaging in safe work practices and encouraging others to do the same. The Fulfillment Lead spends most of his/her time checking, managing, and fulfilling orders. These orders consist of online, pick up later, delivery, install and pro. As Fulfillment Lead, he/she provides supervision, coaching, and support to the Fulfillment Associates. This associate also assists by making recommendations to solve issues and by prioritizing work to meet customer needs. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • 1 year of retail experience providing customer service, including identifying and resolving customer issues, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months experience working in any department at a Lowe’s retail store. • 6 months of experience in an administrative role processing and filing paperwork including invoices. • 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees. • 1 year of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden). Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate/Loader, this means: • Being friendly, professional, and engaging customers to help answer questions. • Retrieving, loading, and replenishing merchandise. • Helping customers and staff move merchandise safely. The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles. The Customer Service Associate/Loader also replenishes shelves for the next customers. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months retail experience. • 6 months experience as a Loader at any home improvement or hardware retailer. • 6 months experience working in any department at a Lowe's retail store. • 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping. • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $16.28 - $17.30 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Associate Benefits (https://talent.lowes.com/us/en/joining-our-team) Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.Health, Dental and Vision insuranceLife and Disability insurancePaid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer timeFlexible spending and health savings accounts401(k) Retirement account with company matchEmployee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needsEducation support programs, including tuition assistance and trade skills scholarshipsBusiness Travel Accident insuranceMaternity and Parental leaveAdoption assistanceLowe's Associate Discount and broad discount platformOther discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programsBuilds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specificationsCollaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders. Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs In-Stock Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processesIdentifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defectiveVerifies buyback items and ensures they are pulled, prepped, and ready for shippingIdentifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram detailsUpdates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the storeConfirms that product pricing information is visible and clear and resolves/replaces any missing pricing labelsEnsures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on salesWorks with store leadership to stage clearance and damaged merchandise for quick saleSorts products in bins, drawers and boxes to ensure that they are in the proper location Clean and Safe Stores Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasksEnsures all reset displays are safe and in working order and repaired/replaced as neededRepairs/seals damaged packaging and boxes including peg-hook itemsRemoves all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactorReplaces light bulbs and alerts Facility Services Associate (FSA) when additional maintenance issues are noted (lights out, painting, etc.)Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activatedAudit and update pricing labels inside and outside the store to ensure accuracyFollow state-specific guidelines on price changes (Pricing Policy SF-06) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programsBuilds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specificationsCollaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders. Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs In-Stock Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processesIdentifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defectiveVerifies buyback items and ensures they are pulled, prepped, and ready for shippingIdentifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram detailsUpdates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the storeConfirms that product pricing information is visible and clear and resolves/replaces any missing pricing labelsEnsures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on salesWorks with store leadership to stage clearance and damaged merchandise for quick saleSorts products in bins, drawers and boxes to ensure that they are in the proper location Clean and Safe Stores Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasksEnsures all reset displays are safe and in working order and repaired/replaced as neededRepairs/seals damaged packaging and boxes including peg-hook itemsRemoves all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactorReplaces light bulbs and alerts Facility Services Associate (FSA) when additional maintenance issues are noted (lights out, painting, etc.)Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activatedAudit and update pricing labels inside and outside the store to ensure accuracyFollow state-specific guidelines on price changes (Pricing Policy SF-06) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) Although a majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs In-stock Merchandises to plantogram, price, color block and places plants as they arrive Fills plant racks onto plant tables per plantogram to grand opening ready standards Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and plantogram details Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales Assists with culling and pricing dead and distressed plants Maintain a high level of communication and partnership with manager and red vest associates Identify and communicate issues with quality, quantity and additional needs to Red Vest Outside Garden Manager and MSM Adjusts fixtures, rotates stock, and displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processes Clean and Safe Stores Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned service and maintenance tasks Ensures all displays are safe and in working order and repaired/replaced as needed Repairs/seals damaged packaging and boxes including peg-hook items Removes all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactor Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.) Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of Outside Garden and working areas Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction) Ability to work overnight and weekends Ability to utilize web-based computer programs to accomplish assigned tasks Preferred Qualifications Education Level: High School or GED Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws) 6 Months Live nursery experience or Lowe's sales floor experience 6 Months Experience performing product merchandising tasks including reading plantograms, setting up and tearing down displays 3 Months Experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out • Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time • Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions • Thanks, the customer for their business and invites them back to shop at Lowe’s Customer Service • Actively seeks out and greets customers to identify and understand their needs at check out • Sincerely thanks every customer for their business and invites them back to Lowe’s • Builds and maintains knowledge of the company’s products and services • Proactively recommends appropriate products, credit programs, and protection plans related to Lowe’s products during check out • Uses a cash register, assisted self-checkout registers, or mobile checkout unit to process sales transactions, returns, and refunds according to company guidelines • Removes security tags, verifies product information, and bags merchandise for customers • Responds to EAS alerts • Answers incoming phone calls and directs calls or takes messages as needed • Calls for assistance to open additional registers to accommodate high customer volume In-stock • Ensures merchandise is accurately scanned • Prepares register area throughout the day; by confirming functionality of registers and scanners and stocking register supplies • Fills and faces coolers, shelves, and merchandising areas around the front end • Inspects returned merchandise for damages and place returned merchandise in the appropriate areas • Assists with Pick Up In Store customer experience by picking and staging merchandise • Enters and submits customer orders accurately, prints order tickets, verifies receipts, places online orders, and signs off on loading tickets Clean and Safe Stores • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection • Complies with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices • Operates store equipment as needed depending on one’s specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler) General • Associates supporting the Administrative office create, manage, and update reports (Examples: Accounts Receivable Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts) • Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers • Associates may work in different checkout areas of the store, to include: Assisted Self-Checkout, Lumber, Mainline, Outside Lawn & Garden, or Returns • In addition to the above responsibilities, this individual is held accountable for other duties as assigned Minimum Requirements: • Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information. • Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment • Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions Preferences: • High school diploma or equivalent. • Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: • Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs. • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner. • Engaging in safe work practices and encouraging others to do the same. The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store. The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. • Bi-lingual skills, if applicable to the store. • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting Pay: $17.50/hr. **eligible for pay increase after 6mo.** Schedule: 6:00 p.m. - 10:00 p.m. . What You Will Do Market Delivery Warehouse Associates are responsible for unloading and staging XDT deliveries, managing inventory by utilizing warehouse management system (WMS), assembling products, and maintaining a clean and safe work environment. To be successful, this associate must be organized and detail oriented. Responsibility Statements •Working with internal and external customers •Performing all WMS system functions (shipping, receiving, dispatching) using handheld scanning device •Navigate and utilize all applicable systems (MS Office, Blue Yonder, Genesis, My Red Vest)” •Complete inventory cycle counts and audits •Unload and receiving of inbound product from DC and Vendor direct shipments (appliances, grills, OPE), notifying leadership of any discrepancies or damages- will potentially require forklift certification •Staging of next day deliveries and put away of future deliveries •Manage and audit product staging lanes, including but not limited to RTV, quarantine, and delivery •Participate in key recycling programs (OPE Batteries) •Process trash, cardboard, Styrofoam using applicable Lowe’s Recycling equipment (baler, densifier, trash compactor) •Complete assembly and pre-delivery inspection process for applicable product (OPE, Grills, patio) •Maintain a clean and safe work environment What you Need to Succeed Minimum Qualifications • High School Diploma or GED Preferred Qualifications •1 year of Directly related experience #LI-Onsite #LI-NZ1 Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programsBuilds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specificationsCollaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders. Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs In-Stock Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processesIdentifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defectiveVerifies buyback items and ensures they are pulled, prepped, and ready for shippingIdentifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram detailsUpdates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the storeConfirms that product pricing information is visible and clear and resolves/replaces any missing pricing labelsEnsures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on salesWorks with store leadership to stage clearance and damaged merchandise for quick saleSorts products in bins, drawers and boxes to ensure that they are in the proper location Clean and Safe Stores Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasksEnsures all reset displays are safe and in working order and repaired/replaced as neededRepairs/seals damaged packaging and boxes including peg-hook itemsRemoves all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactorReplaces light bulbs and alerts Facility Services Associate (FSA) when additional maintenance issues are noted (lights out, painting, etc.)Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activatedAudit and update pricing labels inside and outside the store to ensure accuracyFollow state-specific guidelines on price changes (Pricing Policy SF-06) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.