Senior Solutions Architect - Melbourne | Amazon Job

Job Description

Are you passionate about helping customers solve complex technical challenges? Do you thrive at the intersection of business strategy and technology? As a Solutions Architect at Amazon, you will partner directly with customers to design and deliver solutions that address their most pressing needs — from reducing costs and mitigating risk to launching new products and transforming legacy platforms. You will bring together technical depth, creative problem-solving, and strong communication skills to guide customers through their technology journey. This role offers the opportunity to work across a broad range of technical domains, influence long-term technology strategies, and make a measurable impact on customer outcomes.

Key job responsibilities
- Design end-to-end customer solutions that are extensible, secure, reliable, cost-optimized, and performant, shepherding those solutions through the full implementation lifecycle.
- Serve as a trusted technical advisor to customers, building relationships with senior leaders and ensuring their short-term technology decisions align with long-term business goals.
- Lead technical solution discussions, diving into design choices, best practices, and use cases while proactively identifying and mitigating risks or overly complex approaches.
- Develop and deliver thought leadership content such as presentations, workshops, blog posts, and sample code that educates customers on technology strategy and best practices.
- Gather and translate customer feedback into clear business and technical requirements for product and engineering teams, helping to shape new products, features, and service improvements.

A day in the life
You will start your day reviewing customer architectures and preparing for solution design sessions. Much of your time is spent collaborating with customers to understand their business context, whiteboarding solution options, and evaluating trade-offs. You will also partner with internal teams across sales, engineering, and professional services to ensure the right expertise is brought to each engagement. Between customer interactions, you may be refining a workshop you are delivering next week or contributing a reusable reference design that helps fellow architects accelerate their work.

About the team
Our team is dedicated to helping customers achieve meaningful business outcomes through well-architected technology solutions. We operate in a collaborative, inclusive environment where curiosity is encouraged and knowledge-sharing is a daily practice. Whether mentoring teammates, contributing to strategic planning, or speaking at industry events, you will find opportunities to grow your skills and broaden your impact. If you are excited about working with customers to turn complex challenges into elegant solutions, we would love to hear from you.

Basic Qualifications:

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications:

- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs
- Experience working with end user or developer communities
- Experience managing relationships with SAP customers and partners
- Experience in SAP S/4HANA, SAP Cloud Platform, SAP Cloud ERP and Cloud ERP Private
- Experience in SAP clean core design concepts, including design and build using non-SAP technologies in domains such as Generative / Agentic AI, and data & analytics

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.