Principal Professional Services Account Executive, AWS Professional Services Healthcare and Life Sciences - Geneva | Amazon Job

Job Description

We're seeking a seasoned Senior Professional Services (ProServe) Account Executive (PAE) to join our Healthcare and Life Sciences team at AWS Professional Services. In this role, you'll have end-to-end responsibility for our most strategic and complex HCLS accounts across EMEA, setting the account strategy and shaping ambitious, multi-year transformation programs where no playbook yet exists.

What You'll Do
You'll partner with C-level and board-level customers to shape and drive technology transformation programs, including AI/Gen AI/Agentic AI transformation, IT modernization, and cloud migration, at enterprise scale. Success means earning trust with C-suite and senior executive stakeholders across Digital, IT, AI, and key business functions within EMEA-based HCLS organizations, then working backwards from their strategic objectives to define, from the ground up, the programs, commercial models, and solutions that will deliver measurable business and patient impact.

You'll orchestrate a diverse ecosystem of partners to deliver exceptional outcomes:

- ProServe Cloud Architects
- AWS Specialists (including the Forward Deployed Engineering team)
- Amazon Partner Network Partners
- ProServe Delivery teams
Your success will be measured through revenue, billable bookings, team engagement, and customer satisfaction (NPS, CSAT).

What We're Looking For
We're seeking senior professionals who can translate complex technical concepts into strategic business value for HCLS customers, and who operate with full autonomy in ambiguous, high-stakes environments. You'll thrive here if you bring deep expertise in business development and sales methodologies, a track record of defining go-to-market strategy where none exists, strong analytical and problem-solving skills, and the ability to think big while executing at a high standard. We welcome candidates from any background whose track record shows an owned services-sales motion, regardless of job title or employer. Continuous curiosity and an obsession with customer objectives are essential to success in this role.

The Impact You'll Make
This is your opportunity to shape how technology drives business transformation and patient impact across healthcare and life sciences in EMEA. You'll be at the forefront of helping our largest and most strategic EMEA customers achieve their most ambitious goals, and you'll shape ProServe's HCLS strategy beyond any single account.

Key job responsibilities
- Developing and executing strategic account and portfolio plans with AWS Industries sales colleagues in EMEA, aligned to and helping shape the ProServe HCLS strategy
- Leading business development end-to-end for the most complex, highest-value accounts in scope by cultivating C-level and board relationships and shaping and advancing opportunities from origination through proposals, contracting and delivery launch
- Innovating how ProServe delivers high value for customers, through novel commercial arrangements and programmatic designs that set new precedents for the practice
- Sharing evolving customer insights and needs back with relevant AWS teams to inform our solution and service and ProServe priorities, influencing strategy beyond your own account portfolio
- Monitoring active projects to ensure that ProServe delivers on agreed customer business outcomes (CBOs)

About the team
AWS values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

AWS is the world's most comprehensive and broadly adopted cloud platform. We never stopped innovating. Startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS values curiosity and connection. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. You'll find endless knowledge-sharing, mentorship and other career-advancing resources for your development.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Basic Qualifications:

- Experience with AWS or general Cloud technologies
- Bachelor's degree (e.g. Business Administration, Computer Science, Engineering) or equivalent experience
- 10+ years of experience in technology sales or account management, large cloud, IT modernization and data solutions and programs
- 6+ years of Healthcare and Life Sciences experience in Pharma, Medtech and/or Payer segments, preferably within EMEA
- Experience in a consulting, advisory, or professional services, with the ability to structure and communicate solutions to complex customer challenges
- A track record of personally carrying and attaining a scoped-services / delivery-outcome quota - not product, license, or renewal - owning the full motion from finding the need through scoping to close
- - Experience with AWS or general Cloud technologies
- - Bachelor's degree (e.g. Business Administration, Computer Science, Engineering) or equivalent experience
- - 10+ years of experience in technology sales or account management, large cloud, IT modernization and data solutions and programs
- - 6+ years of Healthcare and Life Sciences experience in Pharma, Medtech and/or Payer segments, preferably within EMEA
- - Experience with sales targets, sales methodologies and CRM systems
- - Experience in a consulting, advisory, or professional services environment, with the ability to structure and communicate solutions to complex customer challenges
- - A track record of personally carrying and attaining a scoped-services / delivery-outcome quota — not product, license, or renewal — owning the full motion from finding the need through scoping to close

Preferred Qualifications:

- Experience leading or shaping large-scale, multi-year technology transformation programs (e.g., cloud migration, data platform modernization, AI/ML adoption) preferably within Healthcare and Life Sciences organizations, with a knack for aligning transformation outcomes to measurable business value
- Experience defining sales strategy and building the go-to-market motion for ambiguous, greenfield opportunities where no established playbook exists
- Hands-on technology / software delivery experience (in industry or as a consultant / implementation lead), lending credibility on the outcomes being sold
- Experience with communication, presentation, and negotiation at C-level and board level
- Experience building the commercial business case for transformation by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience applying key financial performance indicators (KPIs) to analyses
- Knowledge of AWS services
- Experience with C-suite and board-level sales and partnership building
- Experience developing and closing large, complex deals and innovating novel commercial arrangements
- Professional fluency in French (in addition to English), given the customer base

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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