Must Have Technical/Functional Skills -
- Experience with large-scale retail or omnichannel commerce platforms.
- Experience with personalization, recommendations, promotions, loyalty, payments, fulfillment, or order management.
- Experience with product analytics, experimentation, A/B testing, and customer journey optimization.
- Experience working with distributed engineering, product, and business teams.
- Familiarity with product delivery, analytics, digital experience, and observability tools.
- Ownership of product vision, strategy, roadmap, backlog, and measurable outcomes.
- Experience managing customer journeys across responsive web and mobile applications.
- Hands-on expertise in product discovery, backlog refinement, prioritization, sprint planning, acceptance, and release planning.
- Ability to translate business objectives and customer needs into epics, features, user stories, acceptance criteria, and success measures.
- Experience using customer research, behavioral analytics, experimentation, and business data to guide product decisions.
- Working knowledge of APIs, microservices, system integrations, and scalable digital architectures.
- Understanding of digital commerce capabilities such as search, browse, product detail, cart, checkout, payments, promotions, loyalty, order management, fulfillment, and post-purchase engagement.
- Ability to balance customer value, business impact, technical dependencies, compliance, risk, and delivery capacity.
Roles & Responsibilities -
- Define and communicate the product vision, strategy, roadmap, and success measures for assigned digital eCommerce capabilities.
- Own the end-to-end product lifecycle from discovery and business case development through launch, adoption, measurement, and continuous optimization.
- Manage and prioritize the product backlog based on customer value, business outcomes, technical dependencies, risk, and team capacity.
- Partner with engineering, design, architecture, analytics, operations, and business teams to delive r scalable, reliable, and intuitive digital commerce experiences.
- Drive improvements across key customer journeys including product discovery, search and browse, product details, cart, checkout, payments, order management, fulfillment, and post-purchase engagement.
- Create clear epics, features, user stories, acceptance criteria, release goals, and measurable product outcomes.
- Lead product-related Agile activities including refinement, sprint planning, reviews, release planning, and readiness discussions.
- Use customer feedback, behavioral data, funnel analysis, and experimentation to identify opportunities and guide prioritization.
- Define and monitor relevant measures such as conversion, engagement, adoption, journey completion, customer satisfaction, reliability, and operational performance.
- Coordinate cross-functional dependencies and proactively resolve risks, constraints, and competing priorities.
- Ensure solutions meet applicable security, privacy, accessibility, performance, quality, and compliance requirements.
- Communicate progress, decisions, trade-offs, risks, and outcomes clearly to delivery teams and senior stakeholders.
- Support production releases, evaluate product performance, and drive a continuous improvement roadmap.
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-KR3
Salary Range-$110,000-$170,000 a year
More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
Recommended Comments
There are no comments to display.
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.