TCS

Product Owner – Workday Compensation and Benefits            Must Have Technical/Functional Skills • 10+ years of HR Tech / Workday experience with deep Compensation & Benefits domain expertise • Strong functional knowledge of Workday Advanced Compensation and Benefits Administration • Experience defining product vision, roadmap, backlog, priorities, and measurable product outcomes • Hands-on understanding of compensation cycles including merit, bonus, and equity processes • Benefits design and administration experience, including outsourced vendor ecosystems such as Alight • Ability to partner with solution engineers and architects on scalable Workday configurations • Understanding of AI, automation, analytics, data governance, security, and compliance considerations • Strong executive stakeholder management with ability to balance strategy and hands-on execution Roles & Responsibilities Role Summary A senior, product-oriented leader responsible for shaping and delivering the Compensation & Benefits product ecosystem within Workday. This role combines deep functional expertise with technical acumen to drive roadmap, innovation including AI, and scalable solutions aligned with business strategy. The role will also help rethink and modernize the end-to-end Benefits experience across outsourced vendor ecosystems such as Alight and integrated platforms. Key Responsibilities Product Strategy & Roadmap • Define and own the Compensation & Benefits product vision and multi-year roadmap • Translate business strategy into clear product outcomes, features, and priorities • Lead prioritization using value-based frameworks covering experience, efficiency, and compliance Domain Expertise & Advisory • Act as a trusted advisor to Total Rewards leaders • Provide deep expertise in compensation cycles including merit, bonus, and equity • Provide expertise in benefits design, administration, regulatory, and compliance considerations • Challenge and guide business stakeholders toward simplified, scalable processes Solution Design & Delivery • Partner with solution engineers and architects to design scalable Workday configurations • Drive the end-to-end product lifecycle from discovery, design, build, and release • Lead prototyping and design thinking sessions with business and technology stakeholders Innovation & AI Enablement • Identify AI-driven opportunities for compensation insights such as pay equity and recommendations • Identify opportunities for benefits personalization and employee decision support • Partner with platform teams to integrate AI, automation, and analytics into the product ecosystem Execution & Governance • Own backlog, prioritization, and delivery alignment • Ensure alignment with platform standards, data governance, security, and compliance expectations Drive adoption and measure outcomes such as compensation cycle efficiency and employee experience Ability to work with Total Rewards leaders, HR technology teams, solution architects, platform teams, outsourced benefits vendors, and offshore/onshore delivery teams to drive roadmap, delivery, adoption, and measurable business outcomes. Education Bachelors in Engineering    Salary Range: $120000 - $150000 a year #LI-JH1

Workday Technical Product Owner – Talent & Learning         Must Have Technical/Functional Skills • 10+ years in HR Tech with focus on Talent & Learning • Strong Workday expertise in Talent & Performance, Learning, and Skills Cloud • Experience in skills-based transformation initiatives • Deep understanding of performance management, succession planning, learning management, and learning experience platforms • Strong product mindset with roadmap ownership, storytelling ability, and stakeholder alignment • Ability to drive AI-enabled talent, skills, learning, and workforce planning capabilities Roles & Responsibilities Role Summary A strategic product leader responsible for transforming the Talent & Learning ecosystem into a skills-driven, AI-enabled platform that enhances employee growth, internal mobility, and leadership development. Key Responsibilities • Product Vision & Strategy • Define and drive the Talent & Learning product strategy • Build roadmap aligned to skills-based organization, career development, internal mobility, and leadership pipeline • Domain Leadership • Bring deep expertise in performance management, succession planning, learning management, and learning experience platforms • Guide HR to shift from process-driven to skills-driven models • Experience Design • Design end-to-end employee journeys for career growth, learning pathways, and performance cycles • Focus on consumer-grade employee experiences • Solutioning & Delivery • Partner with solution engineers to configure scalable Workday Talent & Learning solutions • Integrate with external learning ecosystems and skills platforms • Lead prototyping and iterative solution design • AI & Innovation • Drive AI-powered skill inference, recommendations, and personalized learning journeys • Enable talent insights and workforce planning inputs • Execution • Own backlog, prioritization, and sprint outcomes • Drive adoption and continuous improvement Ability to work with HR stakeholders, solution engineers, and offshore/onshore teams to drive product strategy, solution delivery, adoption, and continuous improvement for Workday Talent & Learning. Education Bachelors in Engineering    Salary Range: $120000 - $150000 a year #LI-JH1

Must Have Technical/Functional Skills: Azure  DevOps; Infrastructure as Code(IaC); Windows Powershell; Digital : Python; C#; .Net;  EV2; CIS / WTT / capacity systems; Deployment Tools Roles & Responsibilities Build and maintain Azure DevOps CI/CD pipelines Implement IaC solutions for microservices-based deployments Support deployment of services across clusters and regions Automate build, release, and infrastructure workflows Monitor, troubleshoot, and maintain service reliability Participate in incident management (IcM), Sev calls, and RCA Support test cluster deployment and regional buildout Manage source control, code changes, and PR workflows Implement and support DevOps practices for Intune SaaS platform, enabling automated deployments, microservices operations, and reliable cloud delivery. TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $64,000 - $112,000 a year #LI-NS4

Must Have Technical/Functional Skills: Azure  DevOps; Infrastructure as Code(IaC); Windows Powershell; Digital : Python; C# Roles & Responsibilities Build and maintain Azure DevOps CI/CD pipelines Implement IaC solutions for microservices-based deployments Support deployment of services across clusters and regions Automate build, release, and infrastructure workflows Monitor, troubleshoot, and maintain service reliability Participate in incident management (IcM), Sev calls, and RCA Support test cluster deployment and regional buildout Manage source control, code changes, and PR workflows Implement and support DevOps practices for Intune SaaS platform, enabling automated deployments, microservices operations, and reliable cloud delivery. TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $38,000 - $112,000 a year #LI-NS4

5+ years hand on industry experience is a must Responsibilities • Creating new tests to verify APIs built by third-party partners to ensure they correctly implemented Apple Pay features • Defining test coverage for new features, creating and maintaining automated server test cases, reporting test results • Contributing to the design and development of testing tools • Prioritizing, scheduling, and communicating the status of your work • Diving deep to resolve highly technical issues in complex systems • Triaging automation failures and driving them to quick resolution • Expertise communicating clearly and concisely with ability to tailor communication to a given audience • Strong organizational skills enabling both independent and team work Minimum Qualifications • Strong proficiency coding in Java/Kotlin is a must • Experience developing API tests using automated testing frameworks specially REST and troubleshooting test failures • Strong analytical and problem-solving skills with a focus on critical thinking and a testability mindset • Ability to apply creativity and analytical thinking to all kinds of problems, such as test case design and building robust automation • BS or MS in Computer science or equivalent experience Preferred Qualifications • Good understanding of CI/CD principles and the optimal way to design testing strategy for cloud applications • Containerization and virtualization using Docker, Kubernetes, or related technologies • Familiarity with AI/ML solutions Location:Cupertino, CA/Austin, TX  Salary range:$80,000-$135000 Per Annum #LI-AS3

Must Have Technical/Functional Skill  Awareness of Regulatory guidelines (PhrMA, IFPMA, USFDA-OPDP, MHRA, EMA etc) for Product promotion,  Advertising Standards Council guidelines, Sunshine act, Prescription Drug Marketing act, Anti Kick-back  laws Plagiarism and Copyright laws  Roles & Responsibilities • Perform exhaustive Medical and Regulatory review of content in Germ respect to ensure Medical and Regulatory accuracy,  consistency with references, sequencing and accuracy of bibliography references and ensure the scientific  information in branded or promotional content is current, valid and adheres to the respective country's pharma  regulations  • Translate content from English to German • Focused Review of content, detecting & highlighting of branded or promotional content in German • Sharing content review status updates with Project Lead on daily and weekly basis  • To Check the Scientific accuracy and correctness of content along with German local nuances to ensure whether content is adequately supported by evidence, depicted tables/graphs and artwork  accurately represent the data and there are no contradictory messages  in the body of the content  • Ensure the correct citations are accurately used as per company referencing style and conventions   Salary Range: $150,000-$175,000 a year     TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.   #LI-SP1

Salesforce Functional Consultant/ETM Implementation Specialist       Looking for a strong Sales Cloud techno-functional consultant who can independently handle business conversations and coordinate with technical team.        We need deep expertise in ETM who can perform customer facing Role.  For this role, we are specifically seeking candidates with strong hands-on development expertise and the ability to independently lead technical implementation efforts within ETM.                Must have:     Salesforce Functional Consultant/ETM Implementation Specialist- remote  Must Have Technical/Functional Skills Sales cloud, Enterprise Territory Management (ETM) Roles & Responsibilities  This role requires a seasoned Salesforce Functional Consultant focused on structuring, optimizing,  and implementing Enterprise Territory Management (ETM) to align with complex sales operations  (forecasting & quota management).  ETM Implementation: End-to-end implementation of Salesforce Enterprise Territory Management (ETM),  including modeling hierarchies, setting up territory rules, managing account assignments, and user assignments.  Translating complex sales territory, quota, and sales planning requirements into technical specs, user stories,  and acceptance criteria. Stakeholder Management: Facilitating workshops to define territory boundaries,  sales roles, and data security models across Sales, Service, and Experience Clouds. Data & Automation: Using Flow, Validation Rules, and Data Loader to configure and automate territory structures and data migration. Varicent Integration (Optional but Preferred): Knowledge of connecting  ETM with Varicent to ensure territory changes are synchronized with quota and compensation plans. Delivering UAT, training, and documentation to support the transition to new territory models.  5+ years as a Salesforce Functional Consultant, ideally in a consultancy/partner environment.  Proven experience leading Enterprise Territory Management projects.  Strong understanding of Sales Cloud best practices and sales operations.  Varicent/SPM experience is highly beneficial.  Education Bachelor's Degree Salary Range: $100000 - $120000 a year #LI-JH1

Must Have Technical/Functional Skill • Oracle EBS R12.2 Advanced Supply Chain Planning (ASCP) • 8+ year experience Techno/Functional 70/30 • Experienced with EBS Source Transactions and Fixed Data in the Process Manufacturing Domain  • Experience with Collections and troubleshooting of Custom Collection Programs (Jobs) • Experience with Demantra to ASCP for Forecast Publish • Experience with ASCP to APCC for Plan Outputs • Experience with Unconstrained, and Constrained Supply Plans, Plan Options and Plan Parameters • Experience in IO desired • Experience in one ASCP implementation or support client is a must • Need to be proficient in PL/SQL, Oracle BI Reports, Interfaces & OAF Roles & Responsibilities • Design, develop, customize, and support Oracle EBS R12 applications in VCP  (ASCP, IO) • Build and maintain interfaces, conversions, extensions, reports, and workflows (RICEW components). • Support and maintenance of existing integrations, use of ServiceNow, and experience. • Develop and optimize solutions using Oracle SQL, PL/SQL, Forms, Reports, XML Publisher and OAF. • Provide functional/Technical guidance during requirements analysis, solution design, and implementation phases. • Collaborate with business users to translate business needs into scalable functional/technical solutions. • Troubleshoot and resolve complex technical issues; ensure system performance and stability. • Support system upgrades, patching, migrations, and data conversions. • Prepare and maintain functional and design documentation and assist with unit and integration testing. • Working with Third-party Teams and co ordinate until resolution • Ensure that the Incidents and Task are closed on time as per defined SLA Salary Range: $130,000-$150,000 a year     TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancin g.   #LI-SP1

Must Have Technical/Functional Skill  Senior AI Engineer with deep, hands on expertise in Generative AI, multi agent orchestration, and LLM based systems to design, build, and scale secure, production grade AI platforms. The role requires strong engineering rigor, practical experience beyond PoCs, and the ability to operationalize agentic AI in complex enterprise environments. Roles & Responsibilities Core Skills & Responsibilities Generative AI & LLM Engineering • Strong hands on experience building LLM powered applications for reasoning, summarization, Q&A, and content generation • Expertise in prompt engineering, prompt optimization, and systematic prompt evaluation • Ability to generate structured and deterministic outputs for downstream consumption • Apply grounding, response validation, and hallucination mitigation techniques Multi Agent Orchestration & LangGraph (Must Have) • Strong hands on experience designing and implementing multi agent AI systems • Practical experience working with agent orchestration frameworks, specifically LangGraph • Design and implement:  o Orchestrator / supervisor agent patterns o Intent routing, task decomposition, and agent sequencing o Dependency management and agent handoffs • Implement tool calling patterns, shared context management, and output aggregation across agents • Experience managing agent state, memory, and execution flow in production environments Retrieval Augmented Generation (RAG) • Build and optimize RAG pipelines across large unstructured datasets • Hands on experience with:  o Embedding strategies o Vector databases and semantic search o Chunking, ranking, and metadata based retrieval • Ensure responses are traceable, explainable, and source grounded AI Application Engineering • Strong backend engineering skills using Python • Design modular, API first AI services using scalable architectures • Integrate AI services with external systems and tools via secure APIs • Efficient handling of long running agent workflows and asynchronous execution ________________________________________ Cloud Native AI & Platform Skills • Experience deploying AI solutions on cloud native platforms • Familiarity with:  o Containerized AI workloads o CI/CD pipelines for AI and agent services o Scalable, fault tolerant system design • Experience managing structured and unstructured data storage for AI workloads AI Governance, Security & Reliability • Implement guardrails and safety controls, including:  o Prompt injection prevention o Access control and role based execution o Output validation and policy enforcement • Support observability for:  o Agent behavior and execution flow o Confidence scoring and failure detection o Usage patterns and anomaly detection • Design AI systems that are auditable, explainable, and enterprise ready Collaboration & Technical Leadership • Provide technical leadership across AI and GenAI initiatives • Review AI designs, orchestration flows, and implementation quality • Mentor junior AI engineers on agent design and best practices • Collaborate with architects, data scientists, and platform engineers Required Qualifications • Strong experience as a Senior AI / GenAI Engineer • Proven, hands on experience with multi agent orchestration using LangGraph • Advanced knowledge of:  o LLMs and agentic AI systems o RAG architectures o Python based AI development • Experience delivering production grade AI systems, not just experiments Preferred Qualifications • Experience designing large scale agent based platforms • Exposure to LLMOps / MLOps practices • Familiarity with model and agent evaluation techniques • Experience working in regulated or security sensitive environments Salary Range: $150,000-$170,000 a year     TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.   #LI-SP1

Senior SAP FS RI Consultant (Reinsurance Management) Must Have Technical/Functional Skills • Strong hands on experience with SAP FS RI (Reinsurance) configuration and support  • Proven reinsurance domain expertise, including:          Treaty & Facultative reinsurance         Proportional and Non Proportional structures         Ceded and Assumed reinsurance • Experience with treaty/contract setup, premium calculation, postings, and estimations  • Functional knowledge of claims processing, recoveries, commissions, settlements, UPR, and reinstatement premiums  • Strong understanding of reinsurance accounting principles  • Experience supporting month end, quarter end, and year end close processes  • Integration experience with:  SAP S/4HANA Finance (FI GL, FI AP, FI AR) SAP FS CD • Ability to analyze posting logic, document flow, reconciliation issues, and data discrepancies  • Experience supporting SIT, UAT, and production issues  • Ability to prepare functional specifications and support business requirement discussions  • Exposure to SAP and non SAP system interfaces  • Basic ABAP debugging/log analysis skills  • Insurance/Reinsurance industry experience is mandatory  • 6+ years of SAP experience with 3+ years of hands on SAP FS RI experience Roles & Responsibilities •  Analyze business requirements related to reinsurance processes and translate them into SAP FS RI functional solutions  •  Configure and support SAP FS RI for treaty and facultative reinsurance, including proportional and non proportional structures  •  Set up and maintain reinsurance contracts, treaties, sections, and participation structures  •  Support premium calculation, estimations, postings, claims, recoveries, commissions, and settlements  •  Ensure accurate reinsurance accounting and postings to SAP S/4HANA Finance  •  Manage UPR, reinstatement premiums, and period end reinsurance activities  •  Support month end, quarter end, and year end close processes related to reinsurance  •  Work closely with Finance, Actuarial, and Business stakeholders to resolve functional issues  •  Support and coordinate system integration with SAP FS CD, SAP FI, and upstream/downstream systems  •  Prepare and maintain functional specifications, configuration documents, and test scenarios  •  Support SIT, UAT, defect resolution, and production issues  •  Analyze and resolve posting errors, reconciliation issues, and data discrepancies  •  Ensure compliance with internal controls, audit, and regulatory requ irements  •  Participate in change management, transports, and release activities  •  Provide knowledge transfer and support to onshore/offshore teams as required Salary Range- $130,000-$150,000 a year #LI-OJ1

Must Have Technical/Functional Skills: • Strong experience in SAP ME and SAP MII with deep understanding of manufacturing execution processes. • Proven expertise in integration of SAP ME/MII with SAP ERP modules (PP, EWM). • Hands-on experience with SAP Plant Connectivity (PCo) and integration with custom applications. • Solid experience in Plant Floor Application Support across multiple sites (e.g., Wilton, San Diego or  similar environments). • Good understanding of ITIL processes, including Incident, Problem, and Change Management. • Ability to deliver support services within SLA, ensuring high availability and effective issue resolution. • Experience working in a support model (L2/L3) with strong troubleshooting and root cause analysis skills. • Involvement in transition and knowledge transfer activities, with ability to understand  end-to-end application landscapes. • Strong stakeholder management skills with ability to interact with customers and ensure seamless support experience. • Experience coordinating with cross-functional teams for issue resolution and system improvements. • Ability to align with project and LCM teams to plan and execute application upgrades. • Experience in evaluating manufacturing requirements and identifying process gaps. • Strong skills in conducting gap analysis and recommending MES solutions. • Exposure to evaluating multiple MES products and selecting the best-fit solution. • Ability to lead MES consultants and drive implementation of scalable manufacturing solutions. • Experience in preparing functional and technical specification documentation. Roles & Responsibilities • Knowledge on Integration of SAP ME with SAP ERP modules: PP, QM, PM, SAP EWM & SAP PCo • Experience in support model & knowledge on Incident, Changes & Problem Management • Provides service delivery as per ITIL process to accommodate flexible support. compliant with the SLA to deliver effective resolution • Provide Plant floor application Support in various site in USA • Need to be involved in Transition plan activities with both Solution and Support teams to understand the complete application landscape • Interact with customers and make sure high availability of application with on time support • Coordinate with various support teams and troubleshooting technical problems. • Coordinate & align with project & LCM (Life Cycle Management) team make sure                  ;  application upgrades planned & executed well Salary Range: $38,000 - $180,000 a year #LI-CM2

Must Have Technical/Functional Skills Strong hands-on experience in SAP MDG-M. Minimum 2 end-to-end MDG implementations (incl. MDG-M). Strong understanding of Material Master structures. Experience with S/4HANA and ECC MM processes. Experience with BRF+, FPM/UI modeling, and MDG enhancements. Roles & Responsibilities Role Summary The SAP MDG Material Master Consultant is responsible for designing, configuring, enhancing, and supporting SAP MDG-M (Material Master) processes across global enterprises. The role ensures data governance, master data quality, workflow enforcement, compliance with business rules, and seamless integration across SAP S/4HANA and other enterprise systems. Key Responsibilities 1. Functional Design & Configuration Design, configure, and support SAP MDG Material Master (MDG-M) data models, governance processes, derivation rules, validations, and workflows. Implement Material Master objects such as basic data, classification, UoM, MRP, purchasing, sales, plant data, storage, EWM-relevant fields, QM, and finance views. Develop and maintain data validation rules, approval processes, and change request workflows. 2. Data Governance & Quality Management Ensure data quality, consistency, and compliance for Material Master across global operations. Analyze and resolve data-related issues, MDG workflow errors, and data replication failures. Enforce governance policies for material lifecycle management and harmonization. 3. Business Analysis & Requirement Workshops Gather, analyze, and translate business requirements into MDG-M functional design documents. Conduct governance workshops with stakeholders across engineering, procurement, manufacturing, and logistics. Support detailed design and sign-offs for material governance processes. 4. Integration & Technical Collaboration Integrate MDG-M with S/4HANA, ECC, EWM, QM, PP, PLM, and non-SAP systems. Coordinate with technical teams for BRF+, UI modeling, data model enhancements, and DRF replication. Support interface design using IDOCs, SOA services, and other integration technologies. 5. Testing, Deployment & Support Prepare test scripts, perform unit and SIT testing, and support UAT cycles. Support cutover, migration validation, and hypercare. Create training materials and conduct workshops. SAP MDG certification preferred. Knowledge of IDOC/ALE/DRF/CPI integrations. Generic Managerial Skills, If any Strong leadership and facilitation skills.  Excellent communication with shop-floor & executive-level stakeholders.  Problem-solving mindset and ability to work in fast-paced environments.  Ability to mentor junior consultants and guide technical/functional teams. Base Salary Range: $120,000 - $175,000 per annum   TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenien ce & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.   #LI-SV2 #LI-KUMARAN

Must Have Technical/Functional Skills · Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer- facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe. · Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates. · Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements. Roles & Responsibilities ·  Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. · Physically fit to walk through large areas · Ability to work after hours and weekends if necessary or required by the customer. · Knowledge of using ServiceNow as the ticketing tool. · Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. · Analyze, resolve, respond to, and document end user inquiries. · Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. · Troubleshoot Operating System issue. Connection issues with LAN/WAN. · Update tickets with accurate and timely records of work performed, and resolution details. · Maintain and contribute to a knowledge base. · Coordinate hardware warranty repair. · Perform inventory management activities as required in coordination with asset management and other corporate groups. · Escalate to 3rd party vendors when necessary. · Responsible for raising and coordinating problem management issues · Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. · Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. · In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. · Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. · Receives instructions from certified technicians and project managers to troubleshoot advanced issues. · Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. · Primary responsibility to manage End User related incidents and requests. · Go to per son for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $55,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

About the Job Leadership & People Management: • Lead, mentor, and scale a team of Technical Project Managers across multiple initiatives • Set delivery standards, governance frameworks, and best practices for program execution • Conduct performance management, coaching, and career development for TPMs • Foster a culture of accountability, transparency, and continuous improvement Program & Delivery Management: • Own end to end delivery of complex, multi stream programs across the construction supply chain lifecycle • Drive planning, dependency management, risk mitigation, and milestone tracking • Ensure alignment across product, engineering, procurement, logistics, and operations teams • Manage program financials including budgets, forecasts, and vendor costs • Establish and report on KPIs, OKRs, and executive dashboards Construction Supply Chain Domain Ownership: • Apply strong domain knowledge across:  o Procurement & sourcing o Logistics, warehousing, and inventory o Supplier and subcontractor management o Cost controls and schedule impacts • Translate construction and supply chain business requirements into executable technical roadmaps • Identify process inefficiencies and recommend technology driven improvements Stakeholder Communication & Executive Engagement: • Serve as the primary communication interface for senior leadership and business sponsors • Present program status, risks, trade-offs, and decisions clearly and confidently • Align cross functional stakeholders with competing priorities and timelines • Influence without authority across matrixed global teams Qualifications:   • 13+ years of overall experience in program/project management or technology delivery • 2+ years leading teams of Technical PMs  • Proven experience delivering programs in one or more of the following domains: Construction, Engineering, or Supply chain domains • Strong background managing complex, cross system, enterprise scale initiatives Domain Knowledge: • Solid understanding of construction supply chain processes and constraints • Experience working with ERP, procurement systems, logistics platforms tools • Familiarity with how supply chain disruptions impact construction schedules and costs Skills & Competencies: • Exceptional verbal and written communication skills • Strong executive presence and stakeholder management capability • Excellent problem solving, risk management, and decision-making skills • Ability to balance strategic thinking with hands on execution • Experience with Agile, hybrid, and waterfall delivery models Salary Range: $199,500 - $260,000 a year #LI-MG2

Oracle EBS technical Architect Must Have Technical/Functional Skills 1. Good knowledge in Oracle EBS R12 Discrete Manufacturing, Supply Chain and Finance modules 2. Strong background in Oracle SQL, PLSQL, Oracle Forms, BI Publisher, APEX, REST API 3. Good problem-solving skills 4. Knowledge in Oracle APEX is a definite plus 5. Ability to do PoC for new ideas or new technology adoption 6. Validate the technical design done by the development team 7. Reverse Logistics, Forward Logistics and Device Repair experience will be an added advantage  Roles & Responsibilities 1. Do PoC for new ideas/solution/technology adoption 2. Validate the technical design done by the development team 3. Lead the effort for immediate fix for Major Incidents for business continuity 4. Lead the effort for RCA and permanent solution to repetitive issues Salary Range- $140,000-$160,000 a year #LI-OJ1