The Engagement Agent interacts with clients, ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum customers.
Responsibilities:
•Manage client relationships and communications
•Resolve issues and escalate risks
•Monitor engagement performance and outcomes
•Ensure compliance with organizational standards and SLO benchmarks
Salary Range: $70,000-$80,000 a year
More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
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