Supervisor, Security Operations Center- Swing Shift - PA - West Chester, 1354 Boot Rd | Comcast Job

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job oversees daily security operations and supervises officers to maintain facility safety and access control protocols. It coordinates staff scheduling, training activities, and security system monitoring under managerial direction. The job ensures incident response readiness while implementing established security procedures and emergency response plans.

Job Description

Responsibilities:

Hours: Monday-Friday 3pm-11pm. Hours subject to change based on the needs of the business.

• Supervising security officers' daily activities and patrols while ensuring compliance with established protocols and emergency response procedures
• Coordinating security staff scheduling, training activities, and performance monitoring under direction of Security Manager and Director
• Managing access control systems and visitor management protocols while maintaining accurate documentation of security-related incidents and reports
• Overseeing security control room operations and monitoring systems, ensuring proper equipment functionality and incident response readiness
• Implementing building security procedures and conducting regular assessments of physical security measures under managerial guidance
• Supporting development of security protocols and emergency response plans while maintaining relationships with local law enforcement agencies
• Monitoring security budget expenditures and inventory controls while preparing regular operational reports for management review
• Responding to security incidents and emergencies while coordinating appropriate responses with internal teams and external authorities
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Access Control (AC), Emergency Response, Security Operations, Supervision

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.