Comcast

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.Job Summary Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base. Act as a business partner to existing customers, with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.Job Description Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. Preferred Experience: MS Suite Microsoft Dynamics MS Teams Proficiency Salesforce MS Outlook Proficiency Comcast Business Advanced Business Solutions Billing Tools Inbound/Outbound Call Center Dedicated Internet Sales * Sales experience required Core Responsibilities Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in.Focus on Base customer growth and retention, in the Mid-market segment, to include advanced product upgrades and sales.Lead and conduct biannual account review with midmarket customer base to assess ongoing business needs.Conduct regular reviews and process government accounts to include purchase and sales orders.Consistently and regularly conduct interactions digitally with base of SMB customers.Prepare sales documentation for advanced products and work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation.Maintain and master knowledge of billing system order entry process to directly enter customer upgrades real time.Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel.Retain business customers by mining and growing accounts through solution based selling and account management via the telephone.Make outbound calls to accounts to achieve sales quota metrics.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Skills Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace OrganizationCompensation Base Pay: $18.59Total Target Compensation (Base Pay plus Targeted Commission): $34.21Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GEDCertifications (if applicable) Relevant Work Experience 2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.Job Summary Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.Job Description Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. ** Selling Comcast Business Mobile is a requirement ** ** Wireless experience strongly preferred ** ** Working a sales funnel is a requirement ** ** Sales experience is a requirement ** Core Responsibilities Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads.May partner with field to provide referral of complex opportunities to the outside sales organization.Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Skills Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace OrganizationCompensation Base Pay: $16.35Total Target Compensation (Base Pay plus Targeted Commission): $30.77Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GEDCertifications (if applicable) Relevant Work Experience 2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.Job Summary Responsible for supporting Comcast Business Services in their efforts to retain and grow our existing customer base. Act as a business partner to existing customers with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works on straight forward tasks using established procedures.Job Description Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage.* Mobile sales experience preferred ​* Sales experience required Core Responsibilities Retain business customers by mining and growing accounts through solution based selling and account management via the telephone.Make outbound calls to accounts to achieve sales quota metrics.Prepares sales documentation, activity reports and forecasts, as required.Creates proposals for customers related to the proposed solution and new sales opportunities.Develop customer relationships through regular customer contact via the telephone.Drive both sales growth and account retention by introducing various products and services available through Comcast Business.Document effectively and accurately conversations and contact information into client management system.Work with customers to minimize down-grading or leaving Comcast.Ability to function in a closely monitored environment, including continual monitoring of customer calls and productivity levels.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Skills Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace OrganizationCompensation Base Pay: $7.25Total Target Compensation (Base Pay plus Targeted Commission): $20.47Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GEDCertifications (if applicable) Relevant Work Experience 2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels.  Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities.Job Description Core ResponsibilitiesDevelops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.Builds relationships and drives alignment and regular communication between key GTM partners.Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.Maintains accurate and quality sales records and prepares sales and activity reports as required.Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating.Demonstrates some knowledge of Network Design, SDWAN, and Network Security.  Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts.Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Business Development, Cold Calling, Customer Experience (CX), Customer Relationships, Customer Satisfaction, Meeting Organization, SalesWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable) Relevant Work Experience 5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.Job Description Primary Responsibilities — Mobile Focused  Mobile Activations & Customer Education  Provide a white-glove experience activating new devices or BYOD to the network.  Guide customers through tablet setup and connectivity options.  Support activation and pairing of wearable devices for seamless use.  Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.  Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.  Demonstrate basic features and capabilities of devices to increase customer confidence.  Mobile Escalations  Troubleshoot and resolve complex device or service issues.  Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.  Use advanced tools to manage escalations.  Mobile Support  Assist customers with transferring contacts, emails, and media.  Provide password resets with appropriate credential verification.  Activate and configure SIM or eSIM for device connectivity.  Perform in-depth diagnostics to identify and resolve issues.  Process returns or exchanges in compliance with company policies.  Assist with warranty claims and replacement processes.  Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.  On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.    Secondary Responsibilities — When No Primary Actions Occur or on Red Floor  Customer Check-In  Provide hands-on demonstrations of devices and features to enhance value.  Operations  Support store resets for proper merchandising and operational readiness.  Maintain visual standards and product placement for optimal customer experience.  Inspect back-of-house to ensure clean, secure, and properly placed inventory.  Express Transactions  Facilitate quick device swaps for customers.  Process equipment returns efficiently while ensuring compliance.  Expectations for All Employees  Understand and follow the Comcast Operating Principles.  Own the customer experience and promote digital options at every touchpoint.  Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.  Win as a team through collaboration and openness to new ideas.  Participate in the Net Promoter System: huddles, callbacks, and feedback loops.  Drive results and operational excellence.  Foster and support a culture of inclusion.  Do what’s right for customers, teammates, communities, and investors.  Disclaimer  This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.  Skills Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace OrganizationCompensation Base Pay: $17.85Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GED (Required)Certifications (if applicable) Relevant Work Experience 0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.Job Description Primary Responsibilities — Mobile Focused  Mobile Activations & Customer Education  Provide a white-glove experience activating new devices or BYOD to the network.  Guide customers through tablet setup and connectivity options.  Support activation and pairing of wearable devices for seamless use.  Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.  Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.  Demonstrate basic features and capabilities of devices to increase customer confidence.  Mobile Escalations  Troubleshoot and resolve complex device or service issues.  Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.  Use advanced tools to manage escalations.  Mobile Support  Assist customers with transferring contacts, emails, and media.  Provide password resets with appropriate credential verification.  Activate and configure SIM or eSIM for device connectivity.  Perform in-depth diagnostics to identify and resolve issues.  Process returns or exchanges in compliance with company policies.  Assist with warranty claims and replacement processes.  Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.  On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.    Secondary Responsibilities — When No Primary Actions Occur or on Red Floor  Customer Check-In  Provide hands-on demonstrations of devices and features to enhance value.  Operations  Support store resets for proper merchandising and operational readiness.  Maintain visual standards and product placement for optimal customer experience.  Inspect back-of-house to ensure clean, secure, and properly placed inventory.  Express Transactions  Facilitate quick device swaps for customers.  Process equipment returns efficiently while ensuring compliance.  Expectations for All Employees  Understand and follow the Comcast Operating Principles.  Own the customer experience and promote digital options at every touchpoint.  Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.  Win as a team through collaboration and openness to new ideas.  Participate in the Net Promoter System: huddles, callbacks, and feedback loops.  Drive results and operational excellence.  Foster and support a culture of inclusion.  Do what’s right for customers, teammates, communities, and investors.  Disclaimer  This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.  Skills Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace OrganizationCompensation Base Pay: $17.85Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GED (Required)Certifications (if applicable) Relevant Work Experience 0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.Job Description Primary Responsibilities — Mobile FocusedMobile Activations & Customer EducationProvide a white-glove experience activating new devices or BYOD to the network.Guide customers through tablet setup and connectivity options.Support activation and pairing of wearable devices for seamless use.Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.Demonstrate basic features and capabilities of devices to increase customer confidence.Mobile EscalationsTroubleshoot and resolve complex device or service issues.Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery.Use advanced tools to manage escalations.Mobile SupportAssist customers with transferring contacts, emails, and media.Provide password resets with appropriate credential verification.Activate and configure SIM or eSIM for device connectivity.Perform in-depth diagnostics to identify and resolve issues.Process returns or exchanges in compliance with company policies.Assist with warranty claims and replacement processes.Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.Secondary Responsibilities — When No Primary Actions Occur or on Red FloorCustomer Check-InProvide hands-on demonstrations of devices and features to enhance value.OperationsSupport store resets for proper merchandising and operational readiness.Maintain visual standards and product placement for optimal customer experience.Inspect back-of-house to ensure clean, secure, and properly placed inventory.Express TransactionsFacilitate quick device swaps for customers.Process equipment returns efficiently while ensuring compliance.Expectations for All EmployeesUnderstand and follow the Comcast Operating Principles.Own the customer experience and promote digital options at every touchpoint.Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.Win as a team through collaboration and openness to new ideas.Participate in the Net Promoter System: huddles, callbacks, and feedback loops.Drive results and operational excellence.Foster and support a culture of inclusion.Do what’s right for customers, teammates, communities, and investors.DisclaimerThis description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Skills Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace OrganizationCompensation Base Pay: $15.00Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GEDCertifications (if applicable) Relevant Work Experience 0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.Job Description Core Responsibilities Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.Renew customer contracts to protect and grow existing revenue streams.Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Skills Account Management, Direct Selling, Relationship ManagementWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable) Relevant Work Experience 5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary Responsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.Job Description Core Responsibilities Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focuses on goal achievement and is results driven.Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.Prepares sales and activity reports as required.Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Skills Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace OrganizationCompensation Base Pay: $47,000.00Total Target Compensation (Base Pay plus Targeted Commission): $77,000.00Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable) Relevant Work Experience 0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.Job Summary This job entails evaluating sales data and inventory to develop strategies that enhance revenue and client service. It involves collaborative efforts to refine sales processes and mentorship to elevate team expertise. The role is key in driving sales support efficiency and product sales effectiveness.Job Description Responsibilities: Evaluating inventory data to inform proactive rate card adjustments and optimize product salesAnalyzing sales trends and inventory levels to develop recommendations for revenue maximizationAssisting in the creation of weekly rate cards by providing data-driven insights on inventory usageCollaborating with cross-functional teams to streamline sales support processes for efficiency gainsIdentifying and resolving process bottlenecks, offering systematic solutions to improve workflowFacilitating the accurate execution of sales support tasks in partnership with Sales Support RepresentativesOverseeing sales support activities and providing targeted guidance to enhance team performanceMentoring Product Support Analysts, focusing on sales procedures and documentation requirementsStaying updated on sales trends and initiatives within the industryConsistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.KNOWLEDGE / SKILLS / ABILITIES: Proficiency in Microsoft Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets) required  Strong written English language skills with the ability to type in English  Strong time management and organizational skills.  Strong interpersonal skills, with the demonstrated ability to effectively communicate with customers and internal business partners. Demonstrated experience collaborating across teams to drive improvements  Demonstrated persistence and tenacity where follow-up is needed to ensure items are completed.  Ability to successfully balance a wide variety of tasks.   Ability to work effectively in a virtual team environment.  Ability to understand and convey business and operational issues.  Ability to develop a working knowledge of company policies and procedures to resolve various basic issues.  Ability to identify and solve problems of moderate scope and follow standard practices.  Ability to exercise judgment within defined procedures and practices to determine appropriate action.  How you’ll make an impact! Provides support to the Sales teams and Business Solutions Managers with quote creation and modification.Responsible for following up with the pricing team on missing quotes.Enter and ensure correct addresses are entered into the system for quoting and creating orders when quotes are returned.Modify orders, as requested, when changes are needed.Understand how to build orders for all solution typesInterfaces with multiple internal stakeholders and external customers to ensure all parties are updated (written or verbal) throughout the ordering and/or installation process.Collaborates with cross-functional management to develop, evaluate, and recommend technical and systematic procedures that make process flow more efficiently. Identifies problems and recommends solutions.Partners with team members to help facilitate the completion of accurate work. Provides process oversight and offers necessary guidance.Assists with the training and mentoring of new team members on all related procedures and documentation requirements.Additional duties as assigned.Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable) Relevant Work Experience 2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.Job Summary This job supports the Product Sales Support Manager by analyzing sales data and inventory to enhance product efficiencies. It maintains a focus on client needs while optimizing revenue and streamlining procedures. The role assists in implementing recommended changes to improve organizational efficiency and performance.Job Description Responsibilities: Analyzing sell-out levels and inventory to recommend strategies for revenue optimization and client satisfactionEvaluating sales product efficiencies through detailed analysis of inventory, rates, and sales practicesCollaborating with various departments to recommend enhancements to technical and systematic procedures for efficiencyCommunicating workflow issues to management and assisting with resolution to maintain smooth operational processesAssisting with workload management and supporting the implementation of procedural changes as neededKeeping informed on sales strategies, trends, and best practices to support internal sales initiatives and leading market positioningAssisting with the analysis of sales forecasts, reports, and budget variances to support strategic decision-makingProviding support to the Product Sales Support Manager with analytical and statistical tasks to maximize revenue and client serviceRegular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Requirements: Must have at least 1-2 years of relevant customer service experience in the telecommunications industry.Excellent oral and written communication skillsProficient in MS Office suiteExcellent organizational skills, keen on details, dependable, and collaborativeFamiliarity with Salesforce and JIRA is a plusMust be amenable to working on the night shift and in a hybrid working setupEmployees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable) Relevant Work Experience 0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary $22.69+ Hourly – Salary is $15.00/hour Base + Targeted Commission Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alikeJob Description What you will be doing: Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.Providing outstanding customer service with all customer interactions.Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.Helping customers interpret and clarify their account statements and pay their bills in the store.Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.Acting as brand ambassador to promote Comcast/Xfinity products.Providing expert-level understanding and passion around technology, especially around Comcast products and services.Maintaining detailed sales product knowledge, including competitive information.Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of! Join Comcast and be a Part of Something Big. What you will need to have High School Diploma or equivalentAdjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessaryRegular, consistent, and punctual attendance.Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.Perks and benefits Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full-Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.…and much moreEmployees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff, be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors, and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Skills Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace OrganizationCompensation Base Pay: $15.00Total Target Compensation (Base Pay plus Targeted Commission): $22.69Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education High School Diploma / GED (Required)Certifications (if applicable) Relevant Work Experience 2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary The Senior Accountant, Revenue Accounting is responsible for the monthly close and revenue accounting processes related to Business Services and Other Revenue. This role also will have involvement in the monthly revenue flash process as well. and will partner closely with Finance, FP&A, Business Operations, and Systems teams to drive process improvements.Job Description Responsibilities: Researching contracts and regulations to accurately calculate and process payments to regulatory authoritiesEnsuring balance sheet accuracy, performing reconciliations, and verifying alignment with the general ledgerInvestigating financial variances, diagnosing root causes, and proposing necessary adjustments for accuracyRecording monthly journal entries with comprehensive backup documentation to support each transactionReviewing financial statements, analyzing operational trends, and researching variances against forecasts and budgetsPreparing detailed financial reports and analyses for management, highlighting significant data insightsResearching complex accounting issues to ensure compliance with evolving accounting policies and standardsDeveloping and enhancing automated Oracle routines, including mass allocations and recurring journal entriesInnovating ways to streamline and standardize accounting processes to improve efficiency within the functionConsistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Skills Accounting, Financial Reporting and Analysis, Financial Reports, Monthly Close Process, Revenue RecognitionWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable) Relevant Work Experience 5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

The Xfinity Mobile Arena is one of the world’s busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company’s industry-leading qualities as an operator and an innovator in the live event experience.Job Summary The primary responsibility of this position is guest safety and the security of the arena with an emphasis on guest service. It is the responsibility of the Security Staff to enforce all rules, regulations and polices of the Xfinity Mobile Arena.Job Description Be in assigned uniform at all times while on duty. Greet guests in a friendly and courteous manner. Attend to your assigned position during the course of the event. Secure entrance doors, escalators, stairwells, lobbies and backstage areas. Have knowledge of building layout, including restrooms and exits. Have knowledge of all rules and regulations for admittance to your area. Have knowledge of all authorized credentials. Monitor guests and enforce rules. Assist in crowd management, seating discrepancies, clearing aisles and settling disputes. Inform Supervisor of developing problems. Respond in a quick and professional manner to incidents. Be aware of all special functions or activities that occur during the event. Conduct magnetometer and x-ray screening. Skills Accountability, Professional Integrity, PunctualityCompensation Base Pay: $19.26Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Certifications (if applicable) Relevant Work Experience Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible.Job Summary The Senior Technical Product Manager is responsible for driving the execution and delivery of strategic product initiatives across the Xumo Play experience. This role partners closely with engineering, UX, QA, data, and other cross-functional teams to define requirements, prioritize work, and deliver high-quality customer-facing features on schedule. The position plays a key role in roadmap planning and execution for core platform capabilities, including content discovery, personalization, user accounts, profiles, and identity-related experiences. As an execution-focused product leader, the Senior Technical Product Manager collaborates extensively with Comcast platform partners to align on shared initiatives such as authentication, identity management, child safety, privacy, and regulatory compliance. The ideal candidate combines strong technical acumen, product management expertise, and cross-functional leadership skills to deliver scalable solutions that enhance the customer experience while meeting business and platform objectivesJob Description Highly Preferred Experience/Additional Info:Experience managing consumer-facing digital products.Experience with product development of Connected TV (CTV), streaming media, or OTT platforms.Experience with product development of mobile application (iOS and/or Android).Experience with user identity, authentication, profiles, privacy, or account management capabilities is a strong plus.Experience working with personalization, recommendation systems, search, or content discovery.Experience collaborating across large, matrixed organizations.Experience partnering with engineering teams using Agile/Scrum methodologies.Position is office based in Philadelphia, PA, 4 days/week & 1 day remoteResponsibilities: Represent the voice of the customer throughout the product lifecycle, translating customer needs and business objectives into product requirements and roadmap priorities.Conduct market research, customer analysis, and competitive assessments to inform product decisions and identify opportunities to improve the Xumo Play streaming experience.Collaborate closely with engineering, UX, QA, data, and other cross-functional teams to deliver high-quality product features on schedule.Participate in roadmap planning for product enhancements across the Xumo Play experience, including content discovery, personalization, user accounts, profiles, and other customer-facing capabilities.Collaborate with Comcast partner organizations to align on shared platform initiatives, including user accounts, authentication, profiles, child safety, privacy, and regulatory requirements.Communicate customer needs, market trends, opportunities, and product priorities while advocating for features that improve customer engagement and business outcomes.Evaluate product opportunities, technical feasibility, and dependencies to help prioritize roadmap investments and deliver customer value.Lead cross-functional product initiatives, coordinating stakeholders across Xumo and Comcast to drive execution and successful delivery.Recommend process, product, or service improvements by anticipating business challenges, customer needs, and evolving regulatory requirements.Contribute to product planning and roadmap execution by leveraging customer insights, product analytics, and collaboration with senior product leadership.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Support a culture of inclusion in how you work and lead.Do what's right for each other, our customers, investors and our communities.Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Cross-Functional Management, Data-Driven Decision Making, Digital Product Management, Technical Acumen, User RequirementsWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree, Bachelor's Degree: Business Administration, Bachelor's Degree: Computer and Information ScienceWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable) Relevant Work Experience 10 Years +Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.