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Microsoft Copilot Agent - Charlotte, NC | TCS Job


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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

Charlotte, NC, Charlotte, NC, United States   [ View map ]
Must Have Technical/Functional Skills

Primary Skill: Experience in creating Microsoft Copilot Agents. Knowledge of ML and Deep Learning is a plus.
Should have hands-on coding experience in creating Microsoft Copilot Agents.
Experience: Minimum 10 years

Roles & Responsibilities

Bachelor’s or master’s degree in computer science or related field.
· Core Platform skills (Must have)
o Power Platform expertise
§ Power Automate (Flows) -> Automation & Backend actions
§ Power Apps / Dataverse -> data storage and app integration
§ Power Fx basics -> logic expressions used in agents
o Copilot studio fundamentals
§ Topic, triggers, and conversation nodes 
§ Agent flows vs skills (when to use each) 
§ Adaptive cards for UI interactions 

· Generative AI & LLM skills (Critical Differentiator) 
o Understanding of LLM – driven agents 
§ Prompt Design and grounding 
§ Context management (multi-turn conversations) 
§ Retrieval-based answers using enterprise data 
o Prompt Engineering 
§ Writing clear instructions for agents 
§ Controlling tone, style, and output consistency 

· Integration & API skills (Enterprise scale enabler) 
o APIs and connection integration 
§ Rest APIs 
§ Custom connectors 
§ Integration with internal platforms (e.g. MuleSoft, starburst in your ecosystem) 
§ MS graphs 
§ Azure Open AI/ AI services 
§ MS 365 Integrations 

· Pro-Code extension skills 
o Programming languages 
§ .NET/JavaScript/Python for building custom skills 
§ Agent “skills” Development 
· Build reusable backend capabilities (multi-step logic) 
· Handle complex workflows (e.g. Booking, provisioning) 
o YAML/Devops-style agent authoring 
§ Define agents via configuration (lac -style) § Use tools for validation and automation 

· Conversational and UX design skills 
o Conversation Design 
§ Writing natural, user-friendly dialogue 
§ Handling ambiguity & fallback scenarios 
o User journey thinking 
§ Intent -> task completion -> escalation § Designing frictionless experiences 

· Data & Governance skills (Critical in Banking context) 
o Data grounding & governance § Connecting agents to enterprise knowledge sources
§ Ensuring correct data retrieval and accuracy
o Security and Compliance awareness 
§ Entra ID (authentication) 
§ Role-based access, data policies 

· Automation and orchestration thinking 
o Workflow orchestration 
§ Multi-step business processes 
§ Event-driven automation 
o Multi-Agent patterns(advanced) 
§ Agent coordinating tasks across systems 

TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Ins urance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $110,000- $120,000 a year

More Information

Application Details

  • Organization Details
    TCS / Tata Consultancy Services
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