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    • Full Time
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    Company :Highmark Inc.Job Description : JOB SUMMARY This job is responsible for managing a book of business and the business relationship as a strategic consultant for existing accounts directly or through intermediaries. The incumbent is responsible for renewing accounts and selling new products and services to existing accounts to ensure retention and growth of profitable business. ESSENTIAL RESPONSIBILITIES Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business. Manage relationships at senior levels with clients, consultants and brokers/producers by creating valued business partnerships, demonstrating business acumen and cultivating an active network. Develop appropriate sales solutions giving consideration to increased competition and the changing political environment. Develop, implement and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling. Conduct routine service calls and function as the primary Group contact for strategic planning and consultation. Support customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty. Complete and maintain sales projections, finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations. Participate in product development and prepare business programs (i.e. territory specific action plans and strategy for closing sales) and long term strategy for specific account needs. Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy. Other duties as assigned or requested. EDUCATION Required High School / GED Substitutions None Preferred Bachelor's Degree in Business Administration, Business Management or related field EXPERIENCE Required 2 years of Account/Client Management experience or other relevant experience Preferred None LICENSES or CERTIFICATIONS Required State specific Producer License's for Life, Accident & Health are required or must be obtained within 45 days of hire Preferred None SKILLS Ability to speak publicly and extemporaneously on a variety of subjects Presentation, communication and negotiation skills Organizational skills and the ability to meet deadlines Creativity and Innovation Persistence & Resilience Problem Solving Influence Language (Other than English): None Travel Requirement: 25% - 50% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Regularly Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $56,000.00 Pay Range Maximum: $84,000.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :enGenJob Description : JOB SUMMARY This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems. ESSENTIAL RESPONSIBILITIES Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.Other duties as assigned. EDUCATION Minimum Bachelor's Degree in Business Management, Information Systems, or closely related field Substitutions None Preferred None EXPERIENCE Minimum 3 - 5 years in IS/IT Preferred 1 - 3 years in Lean/Six Sigma experience1 - 3 years in the Health Insurance Industry1 - 3 years in the Healthcare industry LICENSES OR CERTIFICATIONS Required None Preferred Information Technology Infrastructure Library (ITIL)The Open Framework Group (TOGAF)Six SigmaProject Management Professional (PMP) SKILLS Analytical SkillsProblem-SolvingCommunication SkillsReport WritingSQLAgile MethodolgyAgile Project Management Language Requirements (other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Rarely Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $57,700.00 Pay Range Maximum: $106,700.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :enGenJob Description : JOB SUMMARY This job is responsible for the physical delivery and ongoing support of products/services, applications, network systems and overall solutions. Performs tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Maintains software and hardware inventories. Provides operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Performs recovery procedures, scheduling and backups, and monitors batch processes. ESSENTIAL RESPONSIBILITIES Perform operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.Perform analysis and resolve problems to restore normal IT Infrastructure operational levels.Complete project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. Assure compliance to required standards, procedures, guidelines and processes.Other duties as assigned or requested. EDUCATION Required High School Diploma or equivalent required Preferred None EXPERIENCE Required 1-3 years of experience in Information Technology Preferred None Language (Other than English) None Travel Requirements 0% - 25% Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job transports patients, medical records, mail, specimens and equipment/materials throughout the facility. ESSENTIAL RESPONSIBILITIES: Transports inpatients and outpatients within the facility from initial start location to the destination location. (70%)Delivers equipment/materials and specimens to requesting department. Includes use of the pneumatic tube system. (20%)Serves as a Hospital ambassador and provides information and direction to patients and visitors. (5%)Ensures that transportation equipment is kept clean and in good working order. (5%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.Ability to maintain the highest measure confidentiality.Good oral and written communication skills as well as strong organizational skills needed to maintain working relationships, with both internal and external departments and customers at all levels. Preferred Proficiency in dealing with customer service.CPR certification. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Performs secretarial and direct patient care duties for a designated unit. Maintains the medical record, performs direct patient care for all types of patients. ESSENTIAL RESPONSIBILITIES: Accurately documents vital signs, weights, I&O, restraints, specimen collection and all other treatments. (20%)Transcribes orders in accordance with policies and procedures subject to the approval of a licensed nurse. Asks for clarification when necessary. (30%)Performs clerical duties related to admission, transfer and discharge, maintenance of patient activities for the records, interdepartmental communications and unit reception. (30%)Demonstrates effective communication (verbal and written) with patients, families, physicians and other healthcare team members regarding patient care. (20%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or six months to one year related experience and/or training; or equivalent combination of education and experience.CPR certification.1 year of patient care and/or administrative experienceKnowledge of medical terminology. Preferred Previous unit secretary experience or graduate of an approved unit secretary program.Experience as a PCA or EMT. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    • 0
    Company :Allegheny Health NetworkJob Description : At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. Allegheny Valley Hospital is a 188 bed community, union hospital serving the surrounding neighborhoods of Natrona Heights. GENERAL OVERVIEW: This job provides direct care to patients and assists with non-direct patient care unit coordination. The incumbent is expected to perform basic nursing procedures related to care and comfort of patients in stable condition, and have knowledge of patient population needs in the assigned work area. Is expected to assist the RN in the care of acutely ill patients. He/she is expected to practice medical asepsis, respect the dignity and privacy with every patient and family, and to maintain objectivity during patient care. He/she is expected to know and adhere to all basic hospital policies and procedures, and respond appropriately during emergency situations. He/she is expected to maintain the patient/family environment and perform general unit upkeep. He/she is expected to use accurate verbal and written communication, and to document patient care appropriately in the electronic medical record. Works under the general supervision of the Registered Nurse for patients in stable condition. He/she will work under the direct supervision of the Registered Nurse in the care of the acutely ill and/or complex patient. This job receives specific work assignments from the Charge Nurse and/or Care Team Leader which are both written and verbal. Is expected to demonstrate evidence of efficient time management by completing the work within the scheduled time. In addition to clinical responsibilities, the incumbent is expected to perform a variety of duties related to the coordination of activities on the inpatient unit. This includes activities related to patient admissions, discharges, and transfers. ESSENTIAL RESPONSIBILITIES Provides, obtains or performs and documents direct patient care and activities such as: activities of daily livings, encouraging and observing patient on incentive spirometer and/or cough and deep breath, skin survey, vital signs, specimen collection, phlebotomy, intake and output, meal consumption, height and weight, 12 lead EKG testing, blood glucose testing/monitoring, point of care testing, bladder scanning, transporting of patient and their medical record, documentation of O2, early mobility/ambulation protocols, clean catheterization technique (per hospital protocol), simple dressing change, dry dressing change, removal of Foley catheter, collection of urine specimen from Foley catheter (per hospital protocol), removal and documentation of IV access, assistance with exams, treatments and procedures. (50%)Participates in quality and patient satisfaction initiatives which may include bedside shift report, purposeful hourly rounding promoting safety such as falls prevention, hand washing, isolation protocols and maintaining a clean and orderly environment, precepts newly hired PCTs. (20%)Accurately documents vital signs, weights, I&O, restraints, specimen collection, EKG completion and all other treatments. Report changes in patient's physical, mental and emotional conditions, as well as any issues or concerns identified to nursing staff. (15%)Participates in unit activity such as supply stocking and equipment/appliance cleaning, checks and retrieval. (15%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High School/GEDExperience as a PCA, PCT, NA, LPN, EMT, Military experience as a Hospital Corpsman (HM), Combat medic (68W), or Medical Service Technician (4N0X1) 1 year in an acute or long-term care facility OR enrolled in an Associate's in Nursing (halfway through program) or Bachelor's in Nursing (Junior year) programBasic computer skillsProficient in: Phlebotomy and straight catherizationCPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificatePreferred None Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. Allegheny Valley Hospital is a 188 bed community, union hospital serving the surrounding neighborhoods of Natrona Heights. GENERAL OVERVIEW: This job provides direct care to patients and assists with non-direct patient care unit coordination. The incumbent in this position is expected to perform basic nursing procedures related to care and comfort of patients in stable condition, and have knowledge of patient population needs in the assigned work area. In addition, the incumbent is expected to assist the RN in the care of acutely ill patients. They is expected to practice medical asepsis, respect the dignity and privacy with every patient and family, and to maintain objectivity during patient care. They are expected to know and adhere to all basic hospital policies and procedures, and respond appropriately during emergency situations. They is expected to maintain the patient/family environment and perform general unit upkeep. They is expected to use accurate verbal and written communication, and to document patient care appropriately in the electronic medical record. The incumbent works under the general supervision of the Registered Nurse for patients in stable condition. Will work under the direct supervision of the Registered Nurse in the care of the acutely ill and/or complex patient. The incumbent receives specific work assignments from the Charge Nurse and/or Care Team Leader which are both written & verbal and is expected to demonstrate evidence of efficient time management by completing the work within the scheduled time. In addition to clinical responsibilities, the incumbent is expected to perform a variety of duties related to the coordination of activities on the inpatient unit. This includes activities related to patient admissions, discharges, and transfers. ESSENTIAL RESPONSIBILITIES: Provides, obtains or performs and documents direct patient care and activities such as: activities of daily living, skin survey, vital signs, ambulation, specimen collection, intake and output, meal consumption, height and weight, blood glucose testing/monitoring, point of care testing, bladder scanning, transporting of patients and their medical record, documentation of O2, early mobilization and ambulation protocols, assistance with exam, treatments and procedures. (30%)Participates in quality and patient satisfaction initiatives which may include bedside shift report, purposeful hourly rounding promoting safety such as falls prevention, hand washing, isolation protocols and maintaining a clean and orderly environment. (30%)Accurately documents vital signs, weights, I&O, restraints, specimen collection, and all other treatments. Report changes in patient's physical, mental and emotional conditions, as well as any issues or concerns identified to nursing staff. (20%)Participates in unit activity such as supply stocking and equipment/appliance cleaning, checks and retrieval. (20%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High School Diploma or GEDLimited or no experience: Must be able to attend 2 weeks of trainingAbility to read, write and follow oral and written instructionsAbility to perform basic mathematicsBasic computer skillsCPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificatePreferred Acute care experience with in the last 3 yearsCurrently enrolled in ASN or BSN program. Preference given to those enrolled in Associates or Bachelor’s degree Nursing programs and completed at least one clinical rotation Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job provides direct care to patients and assists with non-direct patient care unit coordination. The incumbent is expected to perform basic nursing procedures related to care and comfort of patients in stable condition, and have knowledge of patient population needs in the assigned work area. Is expected to assist the RN in the care of acutely ill patients. He/she is expected to practice medical asepsis, respect the dignity and privacy with every patient and family, and to maintain objectivity during patient care. He/she is expected to know and adhere to all basic hospital policies and procedures, and respond appropriately during emergency situations. He/she is expected to maintain the patient/family environment and perform general unit upkeep. He/she is expected to use accurate verbal and written communication, and to document patient care appropriately in the electronic medical record. Works under the general supervision of the Registered Nurse for patients in stable condition. He/she will work under the direct supervision of the Registered Nurse in the care of the acutely ill and/or complex patient. This job receives specific work assignments from the Charge Nurse and/or Care Team Leader which are both written and verbal. Is expected to demonstrate evidence of efficient time management by completing the work within the scheduled time. In addition to clinical responsibilities, the incumbent is expected to perform a variety of duties related to the coordination of activities on the inpatient unit. This includes activities related to patient admissions, discharges, and transfers. ESSENTIAL RESPONSIBILITIES Provides, obtains or performs and documents direct patient care and activities such as: activities of daily livings, encouraging and observing patient on incentive spirometer and/or cough and deep breath, skin survey, vital signs, specimen collection, phlebotomy, intake and output, meal consumption, height and weight, 12 lead EKG testing, blood glucose testing/monitoring, point of care testing, bladder scanning, transporting of patient and their medical record, documentation of O2, early mobility/ambulation protocols, clean catheterization technique (per hospital protocol), simple dressing change, dry dressing change, removal of Foley catheter, collection of urine specimen from Foley catheter (per hospital protocol), removal and documentation of IV access, assistance with exams, treatments and procedures. (50%)Participates in quality and patient satisfaction initiatives which may include bedside shift report, purposeful hourly rounding promoting safety such as falls prevention, hand washing, isolation protocols and maintaining a clean and orderly environment, precepts newly hired PCTs. (20%)Accurately documents vital signs, weights, I&O, restraints, specimen collection, EKG completion and all other treatments. Report changes in patient's physical, mental and emotional conditions, as well as any issues or concerns identified to nursing staff. (15%)Participates in unit activity such as supply stocking and equipment/appliance cleaning, checks and retrieval. (15%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High School/GEDExperience as a PCA, PCT, NA, LPN, EMT, Military experience as a Hospital Corpsman (HM), Combat medic (68W), or Medical Service Technician (4N0X1) 1 year in an acute or long-term care facility OR enrolled in an Associate's in Nursing (halfway through program) or Bachelor's in Nursing (Junior year) programBasic computer skillsProficient in: Phlebotomy and straight catherizationCPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred None Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job provides direct care to patients and assists with non-direct patient care unit coordination. The incumbent in this position is expected to perform basic nursing procedures related to care and comfort of patients in stable condition, and have knowledge of patient population needs in the assigned work area. In addition, the incumbent is expected to assist the RN in the care of acutely ill patients. They is expected to practice medical asepsis, respect the dignity and privacy with every patient and family, and to maintain objectivity during patient care. They are expected to know and adhere to all basic hospital policies and procedures, and respond appropriately during emergency situations. They is expected to maintain the patient/family environment and perform general unit upkeep. They is expected to use accurate verbal and written communication, and to document patient care appropriately in the electronic medical record. The incumbent works under the general supervision of the Registered Nurse for patients in stable condition. Will work under the direct supervision of the Registered Nurse in the care of the acutely ill and/or complex patient. The incumbent receives specific work assignments from the Charge Nurse and/or Care Team Leader which are both written & verbal and is expected to demonstrate evidence of efficient time management by completing the work within the scheduled time. In addition to clinical responsibilities, the incumbent is expected to perform a variety of duties related to the coordination of activities on the inpatient unit. This includes activities related to patient admissions, discharges, and transfers. ESSENTIAL RESPONSIBILITIES: Provides, obtains or performs and documents direct patient care and activities such as: activities of daily living, skin survey, vital signs, ambulation, specimen collection, intake and output, meal consumption, height and weight, blood glucose testing/monitoring, point of care testing, bladder scanning, transporting of patients and their medical record, documentation of O2, early mobilization and ambulation protocols, assistance with exam, treatments and procedures. (30%)Participates in quality and patient satisfaction initiatives which may include bedside shift report, purposeful hourly rounding promoting safety such as falls prevention, hand washing, isolation protocols and maintaining a clean and orderly environment. (30%)Accurately documents vital signs, weights, I&O, restraints, specimen collection, and all other treatments. Report changes in patient's physical, mental and emotional conditions, as well as any issues or concerns identified to nursing staff. (20%)Participates in unit activity such as supply stocking and equipment/appliance cleaning, checks and retrieval. (20%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High School Diploma or GEDLimited or no experience: Must be able to attend 2 weeks of trainingAbility to read, write and follow oral and written instructionsAbility to perform basic mathematicsBasic computer skillsCPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificatePreferred Acute care experience with in the last 3 yearsCurrently enrolled in ASN or BSN program. Preference given to those enrolled in Associates or Bachelor’s degree Nursing programs and completed at least one clinical rotation Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : $1,000 Sign-On Bonus *Sign-On bonus is for External Hires only Recipient must stay with AHN for a minimum of 1 year Re-Hires may not have worked for AHN within the previous 12 months to qualify GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized workflows. ESSENTIAL RESPONSIBILITIES: Using the team based approach, assists in the coordination of patient care under supervision of the health care provider.Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates and screens medication list in the EHR. Reviews social history with patient and updates record. If applicable, pends/''cues up'' orders for required age appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols.Performs back office testing following approved AHN protocols and policies.Assists providers with examination and procedures.May serve as a scribe with additional training.Provides follow up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of provider in a timely manner.Prepares exam room for patient visit. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards.Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines.Accurately performs lab controls and equipment checks as assigned.Administers and accurately documents medications in accordance with policy and safe practice.Documents accurately in the electronic health record (EHR) according to established standards and work flows.Accurately performs clerical office functions and other duties as assigned.May require floating/travel between physician office locations. QUALIFICATIONS: Minimum High School / GEDCompletion of a Medical Assistant Program OR 1 year of Medical Assistant OR 1 year in a direct patient care role, including vital signs. Candidate experience must align with expected clinical duties (i.e., injections, phlebotomy, EKGs)CPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire.Accepted Medical Assistant Certification (NHA, AAMA, AMT, NCCT, AMCA) Employees who have not met the above certification criteria may have the opportunity to sit for a company proctored certification exam when qualified. Preferred Associate's Degree Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. SC Nursing care is delivered primarily in outpatient surgery center. ESSENTIAL RESPONSIBILITIES: The registered nurse provides transformational leadership in a professional practice setting by striving to create and participate in the future of healthcare.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues and cultivates a work environment that promotes positive employees attitudes, effective communications, trust, and collaboration.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected and creativity, flexibility, resiliency, and adaptability are key.Collaborates with an interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning and professional development for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Places the patient at the center of everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers.Participates in department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Completed RN training program and have PA RN licensure or have applied for practice permitCPR Certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. SC Nursing care is delivered primarily in outpatient surgery center. ESSENTIAL RESPONSIBILITIES: The registered nurse provides transformational leadership in a professional practice setting by striving to create and participate in the future of healthcare.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues and cultivates a work environment that promotes positive employees attitudes, effective communications, trust, and collaboration.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected and creativity, flexibility, resiliency, and adaptability are key.Collaborates with an interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning and professional development for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Places the patient at the center of everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers.Participates in department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Completed RN training program and have PA RN licensure or have applied for practice permitCPR Certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. Allegheny Valley Hospital is a 188 bed community, union hospital serving the surrounding neighborhoods of Natrona Heights. GENERAL OVERVIEW Utilizes the nursing process to provide and direct delivery of patient care in accordance with established policies, procedures and protocols. ESSENTIAL RESPONSIBILITIES Performs a comprehensive patient assessment to identify patient needs. (25%)Develops and implements a comprehensive plan of care. (20%)Performs and documents direct patient care and patient education according to nursing standards of practice. (20%)Identifies and responds to patient condition to achieve positive patient outcomes. (20%)Directs and delegates care provided by ancillary team members. (15%) QUALIFICATIONS Minimum Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred BSN Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : NEONATAL INTENSIVE CARE: West Penn’s Neonatal Intensive Care Unit is a 63 bed Level III Nursery. WEST PENN HOSPITAL: West Penn Hospital has Magnet® recognition, private patient rooms, free employee parking and a generous benefit package (for full-time and part-time status employees). ALLEGHENY HEALTH NETWORK: At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities.  AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. ESSENTIAL RESPONSIBILITIES: The registered nurse provides leadership in a professional practice setting.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected.Participates on interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Continuously evaluates and assesses patient and family satisfaction.Participates I department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : Date Posted: 20240626 Location: Allegheny General Hospital Department: Operating Room/ Thoracic Status: Full Time Shift: 80 hours every two weeks Schedule: call and rotation for shifts Union: Yes Allegheny General Hospital: AGH is a Level I Shock Trauma Center 5 state of the art ICU’s State of the art Cancer Center 550+ Beds ALLEGHENY HEALTH NETWORK: At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees GENERAL OVERVIEW This job collaborates with the OR Manager assigned to a specific specialty area in directing and providing perioperative nursing care. ESSENTIAL RESPONSIBILITIES Serves as a clinical expert and resource for a specific set of surgical subspecialties while scrubbing and/or circulating in the OR. (20%)Coordinates the delivery of cost effective and safe patient care within budgetary controls and monitors the sub-specialty inventory control levels for supplies and equipment. (20%)Develops, evaluates and/or revises systems and processes for obtaining, repairing, trialing, tracking and utilization of supplies and equipment in close cooperation with the OR managers, OR director and perioperative business staff. (20%)Acts in the capacity of a charge RN when necessary. (10%)Assists in the development of service specific competencies, service orientation and continuing education programs.(10%)Ensures compliance with departmental policies such as radiation safety, fire safety, disaster plans, infection control and external accreditation/regulatory bodies. (10%)Assists the OR charge nurse with daily assignments and assures appropriate staff coverage for a given sent of sub-surgical specialties. Helps direct staff RNs and surgical technicians to complete team and departmental projects. Reviews surgical schedule in advance to anticipate needed supplies, equipment and prosthesis. (10%) QUALIFICATIONS Minimum Current licensure as an RNMinimum of 2 years perioperative nursing required.CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred BSN preferred Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : MEDICAL SHORT STAY CENTER: Medical Short Stay (MSS) is located on the 8th floor of the Tower. There are 26 beds 12 private rooms and 6 semiprivate rooms our patients and families. The unit provides care to patients with blood cancer diagnosis and autoimmune diseases. This includes a variety of infusion therapy such as biological and anticancer therapies. Nurses are educated on new protocols and participate in the innovation or new treatments for our special patient population. We are a collection center for cellular therapies such as Stem Cells, Chimeric Antigen Receptors (Car- T Cells) and Tumor Infiltrating Lymphocytes (TILS) via apheresis procedures. The nurses who work in MSS are educated and trained to be competent in all aspects of nursing care in the department. WEST PENN HOSPITAL: West Penn Hospital has Magnet® recognition, private patient rooms, free employee parking and a generous benefit package (for full-time and part-time status employees). ALLEGHENY HEALTH NETWORK: At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients, and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. ESSENTIAL RESPONSIBILITIES: The registered nurse provides leadership in a professional practice setting.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected.Participates on interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Continuously evaluates and assesses patient and family satisfaction.Participates I department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : Date Posted: 20240626 Location: Allegheny General Hospital Department: GI Lab Status: Full Time Shift: 64 hours every two weeks Primarily Day 7A to 5:30P Mon -Fri Rotating weekends and holiday per policy Will be responsible for taking call Union: Yes Allegheny General Hospital: AGH is a Level I Shock Trauma Center 5 state of the art ICU’s State of the art Cancer Center 550+ Beds ALLEGHENY HEALTH NETWORK: At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees GENERAL OVERVIEW: Provides nursing care to the patient undergoing endoscopic procedures. Collaborates with the patient and physician to provide care. ESSENTIAL RESPONSIBILITIES: Conducts pre-procedural assessment and data collection. (25%)Participates in the care of patients undergoing GI procedures. (25%)Provides proper documentation in accordance with hospital and regulatory standards and requirements. (25%)Maintains a safe environment for patients from assessment through to the recovery period. (25%) QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR certification1 year nursing experience or previous GI experience, if less than a year Preferred 1 year critical care experience2-3 years endoscopy experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : Date Posted: 20240626 Location: Allegheny General Hospital Department: GI Lab Status: Full Time Shift: 80 hours every two weeks Primarily Day 7A to 5:30P Mon -Fri Rotating weekends and holiday per policy Will be responsible for taking call Union: Yes Allegheny General Hospital: AGH is a Level I Shock Trauma Center 5 state of the art ICU’s State of the art Cancer Center 550+ Beds ALLEGHENY HEALTH NETWORK: At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees GENERAL OVERVIEW: Provides nursing care to the patient undergoing endoscopic procedures. Collaborates with the patient and physician to provide care. ESSENTIAL RESPONSIBILITIES: Conducts pre-procedural assessment and data collection. (25%)Participates in the care of patients undergoing GI procedures. (25%)Provides proper documentation in accordance with hospital and regulatory standards and requirements. (25%)Maintains a safe environment for patients from assessment through to the recovery period. (25%) QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR certification1 year nursing experience or previous GI experience, if less than a year Preferred 1 year critical care experience2-3 years endoscopy experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : Date Posted: 7/3/2024 Location: Allegheny General Hospital Department: Per Diem Pool Status: Full Time Shift: 80 hours every two weeks Union: NO THE UNIT: Allegheny General’s PDP Team are highly trained expert RNs who cover all areas of AGH based on their specialty and clinical expertise Variety in the types of patients we receive and the level of patient acuity prepares our nurses to care for the most critically ill of patients Mentor and precept nurses Allegheny General Hospital: AGH is a Level I Shock Trauma Center 5 state of the art ICU’s State of the art Cancer Center 550+ Beds ALLEGHENY HEALTH NETWORK: At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. GENERAL OVERVIEW: This job manages, supervises, and coordinates the daily operations of a specific patient care department under the direction of the Nurse Manager, providing clinical and administrative leadership and expertise. Contributes to the strategic planning process and attainment of goals of the department/unit, the organization and network. ESSENTIAL RESPONSIBILITIES: LEADERSHIP: Role model mission, vision, and values within their defined areas of responsibility. Demonstrates and role models professional behavior with all staff interactions. Serves as change agent and role model for change to assist staff in accepting and embracing the necessary change. Conducts monthly unit conferences with minutes which include discussions of both unit and organizational activities and goals when delegated Completes annual performance appraisals on associates which includes peer feedback process, plan for professional development and employee self-appraisal on delegated associates Attends meetings at the direction of the nurse manager Promotes unit based shared governance to include ongoing support through consultation and assistance in eliminating barriers in partnership with the nurse manager Promotes professional development plan and conducts quarterly check-ins with staff Promotes and encourages nursing specialty certification in partnership with the nurse manager Promotes employee engagement through leadership rounding. QUALITY AND PATIENT SAFETY: Identifies, plans, and implements activities in partnership with the nurse manager in specified clinical departments which ensures patient care is delivered in accordance with professional standards for nursing practice and is evidenced based, meets patient safety goals and standards and regulatory guidelines. Monitors departmental performance in appropriate evidence-based practices quality and patient safety goals, meeting assigned goals. Develops action plan for any goal not met which includes timeline. Participates in regulatory readiness Assists nurse manager in developing a yearly unit based quality plan with unit based clinical practice and performance improvement council based on identified unit needs. Participates in operational excellence projects using performance improvement methodologies related to through put and other quality improvement initiatives. CUSTOMER SATISFACTION: Works collaboratively with patients, families, peers, and other departments in the organization/network to meet established organizational goals for patient experience.. Investigates and provides feedback for identified patient or departmental concerns. Rounds daily to assess and address patient and family needs. Collaborates with nurse manager to Develop departmental plan to address any improvement needs. Assists nurse manager in meeting or show consistent progress toward meeting established patient experience goal(s) and metrics. FINANCE: Ensures effective implementation of financial plan in partnership with nurse manager Demonstrates fiscal stewardship through effective and efficient use of staff, facilities, equipment, and other resources while maintaining patient care standards. Maintains both FTE and Goods/Services within established budget, completes variance reports according to established guidelines. Utilizes established tools to monitor monthly budget performance, conducting drill down to explain variances as needed. Completes daily productivity tracker Collaborates with nurse manager to address overtime use with individuals as needed with documentation of discussion. PROFESSIONAL GROWTH AND DEVELOPMENT: Fosters the development of staff through coaching, mentoring, and creating an environment which encourages learning and use of research. Assures appropriate orientation and onboarding, education, credentialing, and professional development for personnel in collaboration with education development specialists Encourages and facilitates staff membership on councils and committees Encourage and facilitate attendance at nursing grand rounds and other educational programs according to educational needs assessment of unit/department or network. Foster peer review participation with staff an d participate in peer review with other assistant nurse managers.. Conducts quarterly check-ins with assigned staff to review developmental goals Identifies one area for self-improvement annually and develops a plan to improve QUALIFICATIONS: Minimum Bachelor’s Degree in Nursing 1 year of demonstrated clinical leadership experience Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). CPR certification Preferred Master’s Degree in Nursing National Certification Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :United Concordia DentalJob Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. Typically acts as a lead (e.g. provides subject-matter direction to and assists in orienting and training other representatives). ESSENTIAL RESPONSIBILITIES Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner.Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.Meet all production, quality, and adherence standards. Attend all required training classes.Elevate issues to next level of supervision, as appropriate.Maintain accurate records, including timekeeping records.Other duties as assigned or requested. EDUCATION Required High School Diploma/GED Substitutions None EXPERIENCE Required 5 years of related, progressive experience Preferred None LICENSES AND CERTIFICATIONS Required None Preferred None SKILLS Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standardsAbility to handle many tasks simultaneously and respond to customers and their issues promptly and professionallyAbility to take direction and to navigate through multiple systems simultaneouslyAbility to maintain composure under stressful and fast-paced conditionsStrong written and verbal communication skillsAbility to communicate complex information in a simple, customer facing way LANGUAGE REQUIREMENT (Other than English) None TRAVEL REQUIREMENT 0% - 25% PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $21.53 Pay Range Maximum: $32.30 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Highmark HealthJob Description : JOB SUMMARY This job is directly responsible for the value creation, impact and cost control and fiscal/ROI targets as set by the Organization, including revenue stream outcomes, and engagement of primary care providers (PCP) enrolled in government value-based reimbursement programs and continuous improvement models. This job is a highly skilled subject matter expert (SME) in Medicare STARS, Medicaid HEDIS and risk revenue streams and provides strategic, hands-on, office based support to PCPs for analysis of performance Medicare STARS, Medicaid HEDIS and risk revenue streams, identifies opportunities for improvement in value creation, cost control and utilization, performance, and develops strategic plans in collaboration with PCPs and the inter-departmental teams for transformation of workflows resulting in outstanding performance in government program(s) ensuring that ROI targets set by the Organization are met or exceeded. Further, in a matrix management environment, the Medicare Advantage Quality Consultant is responsible for collaborative work with other functions in the provider area, data analytics, and key internal/external stake holders to provide the most appropriate support to the PCPs based upon data analysis and dashboard reports. ESSENTIAL RESPONSIBILITIES Directly responsible to provide office based, hands-on assistance services (i.e., chart reviews, mass claims adjustments, UDC processes, etc.) to PCPs enrolled in Medicare STARS, Medicaid HEDIS and risk revenue programs and clinical evidence-based guidelines. The Medicare Advantage Quality Consultant is expected to assess the needs of each individual PCP practice, and use a combination of on-site individual office based, entity level based, video conference, teleconference, and electronic mail interactions to drive engagement and exemplary value creation, impact and cost control, and ROI/fiscal outcomes as set by the Organization for government programs.Directly responsible to analyze and interpret data in government value-based reimbursement reports in the areas of Medicare STARS, Medicaid HEDIS and risk revenue and develop strategic plans to meet PCP government program targets to create value, impact, and cost savings, as well as meeting the ROI as identified by the Organization.Directly responsible to assess data for highest ROI opportunities in PCP performance and implement strategic plans to meet identified program targets across all the Organization's value-based programs for both the commercial and government business (ACA, Medicare STARS, Medicaid HEDIS, risk revenue).Function as the Organization's representative subject matter expert in government value-based reimbursement programs and data analysis. This includes presentation of program results to both internal and external audiences, including practice and entity meetings.Participates in the development and presentation of instructional materials for internal and external audiences.Provide assistance to PCPs in the use of user interfaces, predicative analytic tools, and other population health management tools endorsed by Highmark.Independently and autonomously manage PCP caseloads, projects, meetings, deliverables, resources etc. for individualized strategic plans to transform PCP practices enrolled in government programs using innovative continuous improvement methodologies. This includes cross training in all of Highmark’s value-based reimbursement programs to lend support as needed/defined by market outcomes.Serve as the clinical subject matter expert for PCP Medicare STARS, Medicaid HEDIS, and risk revenue programs for both internal and external Highmark key stake holders. In a matrix management environment, works collaboratively with the interdepartmental team to provide the most comprehensive support to PCPs for exemplary scores in government programs.Other duties as assigned or requested. EDUCATION Required Bachelor's Degree in a clinical or healthcare related field Substitutions 6 years of relevant experience in lieu of a Bachelor's Degree Preferred Master's Degree in a clinical or healthcare related field LICENSES OR CERTIFICATIONS Required None Preferred None EXPERIENCE Required 5 years in Medicare/Medicaid and risk revenue, primary care and the ambulatory care environment, healthcare insurance industry government programs, healthcare administration in primary care, or healthcare consulting in government programs for primary care3 years in data analysis, interpretation, and outcomes strategic plan developmentExperience with Medicare STARS, Medicaid HEDIS, risk revenue value streams, and population health management Preferred 7 years in a government program setting, managed care, primary care management or other clinical settingExperience in Lean, Six Sigma, TQI, TQC or other quality management certificationExperience in health plan provider network performance management, population health management, continuous improvement or provider engagement models SKILLS Must be able to effectively resolve issues and problems across all areas of the corporation, by understanding corporate strategies, policy and scope of authorityBecause of the broad impact of decisions that are made, must be knowledgeable and sensitive to many internal and external corporate issuesAptitude for a high visibility position demanding integrity, uncompromising professionalism, diplomacy and conflict managementDemonstrates a deep understanding of primary care practice operations and workflow across the continuum of variability in primary care and experience in managing provider and administrative leadership relationshipsSuperior written and verbal communication skills and listening skillsAbility to adapt engagement strategies to meet market needs Travel Requirement 50% - 75% Language Requirement (other than English) None PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS Position Type Office-Based Teaches/Trains others regularly Constantly Travels regularly from the office to various work sites or from site-to-site Frequently Works primarily out-of-the office selling products/services (Sales employees) Does Not Apply Physical Work Site Required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $57,700.00 Pay Range Maximum: $106,700.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Highmark HealthJob Description : JOB SUMMARY This job defines, plans, and delivers of complex programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business. ESSENTIAL RESPONSIBILITIES Work with business and technical organizations to drive out program strategy and approach. Organize, plan, and maintain program roadmap consisting of cross-functional activities/projects.Work with business and technical organizations to assemble project teams. Lead Project Managers and/or Program team in the development and maintenance of comprehensive plans for a defined program.Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.Acquire understanding of the business objectives for an assigned area.Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action, as needed, to maintain the viability of the Program.Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life-cycle.Adhere to the Organization's project management methods, project life-cycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.Other duties as assigned or requested. EDUCATION Required High School Diploma or equivalent Substitutions None Preferred Bachelor's degree EXPERIENCE Required 4 years of experience in a project manager role Preferred PMP certification or equivalent trainingHealthcare Insurance industry business and operational knowledgeExperience managing large, complex projectsVery good leadership skillsVery good organizational and planning skillsExperience with an industry standard software development life-cycle LICENSES AND CERTIFICATIONS Required None Preferred None SKILLS Experience with customer relationship managementPresentation skillsNegotiation skillsExperience with conflict resolutionExperience with Risk Mitigation Planning Language (Other than English) None Travel Requirement 0% - 25% Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Occasionally Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $67,500.00 Pay Range Maximum: $124,800.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Highmark Inc.Job Description : GENERAL PURPOSE: Responsible for the overall administration and oversight of sales support activities for the sales office. The individual could perform one or more of the following types of tasks in support of the sales process: new and renewal processing, product implementation, re-enrollment activities, vendor interaction, group set-up or cancellation, running reports, preparing meeting materials, developing proposals and benefit grids, research, problem resolution, and other administrative and account relationship activities. ESSENTIAL RESPONSIBILITIES: 1. Effective management of work flow: Ensuring efficient assignment and completion of work product deliverables, including educating external customers on simplified submission processes; identifying and implementing process improvements; prioritizing volume to ensure deadlines are met; preparing and/or reviewing proposals for accuracy and reasonableness before delivery; follow-up on open proposals and maintain timely status updates; analyze and coordinate implementation of sold cases to ensure accurate installation. 2. Effectively perform account service activities: Attend meetings with sales personnel; investigate and resolve complex issues; provide timely and accurate responses to external customers. 3. At a senior level, mentor sales support staff and promote effective team work by assisting with training; ensuring understanding of duties , systems, work flows, processes and procedures 4. Accurately and timely process and set-up new or updated clients in the appropriate system(s). 5. Other duties as assigned or requested. QUALIFICATIONS: Education, Experience, Licenses/Certifications Minimum High School Diploma or GED5-10 years of relevant, progressive experience in the area of specializationPreferred Understanding of self-funding and/or Stop Loss conceptsKnowledge of medical insurance products and terminologyUnderstanding of group insurance underwriting guidelines Knowledge, Skills and Abilities Experience using Excel and WordVerbal and written communication skillsOrganizational skillsMath skillsCustomer / account service experience in the group insurance or employee benefits industry within a professional office setting SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No WORK ENVIRONMENT Is Travel Required? Yes, limited travel (one to two times per year) may be required to Home Office or other location for training. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $22.71 Pay Range Maximum: $35.18 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    • 0
    Company :enGenJob Description : JOB SUMMARY This job is a servant leaders who enables teams to deliver the highest business value to their customer as effectively and efficiently as possible. They accomplish this by coaching and advising the teams as well as leadership on desired Scrum processes, procedures, values and interactions as well as opportunities for continuous improvement. The incumbent strives to enabling teams to become self-organizing, cross-functional and accountable while assisting them to achieve their Sprint plan by facilitating Scrum events, removing impediments and resolving issues outside of the team's control. ESSENTIAL RESPONSIBILITIES Provide Agile coaching for Scrum teams to ensure the adoption and improvement of Scrum practices, process and desired outcomes; Establish a culture of self-organizing, cross-functional and accountable teams; Help those outside the Scrum teams understand which of their interactions with the Scrum teams are helpful and which ones are not. Assist teams to identify, communicate and resolve or escalate impediments and issues; Run interference for non-critical unplanned work that may prevent the team from completing their planned Sprint goalSchedule and facilitate Scrum meetings including Sprint Planning, Daily Scrum and Sprint Reviews to enable teams to plan and complete tasks based on the highest priority and the teams’ available capacity. Utilize appropriate tools, metrics and techniques to successfully guide the team’s progress against the Sprint PlanDrive continuous improvement through the facilitation of team and leadership retrospectives, ensuring teams effectively prioritize, plan and execute on improvement ideasProvide Scrum training for new staff membersOther duties as assigned or requested. EDUCATION Required Bachelor's Degree in Information Technology, Business Administration/Management or related field Substitutions 6 years of related and progressive experience in lieu of Bachelor's degree Preferred None EXPERIENCE Required 3 years project and/or team coordination, or related 1 year as a Scrum Master​ Preferred 3 years business analysis or product or software design / development1 year in the Healthcare/Health Insurance Industry1 year coaching​ LICENSES AND CERTIFICATIONS Required None Preferred (any of the following) Professional Scrum Master ICertified Scrum Master SKILLS Agile MethodologyCoachingOutstanding Interpersonal Communication SkillsConflict ManagementContinuous ImprovementProblem Solving & Decision MakingLeading ChangeLeadership Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $67,500.00 Pay Range Maximum: $124,800.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Highmark HealthJob Description : JOB SUMMARY ** Visa Sponsorship is not an option for this position ** This job is an integral member of an agile scrum team responsible for writing, executing, analyzing and testing our software products, in order to build scalable applications across all digital channels to serve our customers. The incumbent will be responsible for taking a software quality and customer view of software solutions so that the developers can build high quality applications to meet the needs of the product vision. The incumbent, and team, will be involved in every aspect at part of the SDLC process from idea generation, business analysis, UX design and rigorous testing against industry standards for quality assurance traceability and compliance. The incumbent requires the technical acumen to develop and execute test automation code as a part of on-going regression testing standards. Test engineers are expected to participate in refining the CICD process, code review their code, and engage in manual testing. The incumbent is to act as subject matter expert and provide guidance and resolve questions from other test engineers. ESSENTIAL RESPONSIBILITIES Responsible for working with software engineers, product analysts, and other stakeholders to understand requirements surrounding new or enhanced features. Responsible for writing test case documents, test plan documents, and test results that adheres to SOC2 standards set forth by Principal Analysts. Performs peer reviews of testing artifacts. Acquires, manipulates or creates all necessary test data needed for software quality assurance. Responsible for mentoring junior test engineers in this capacity. Responsible for idea generation, exploring and suggesting business rules that would apply to achieve the required product features. And contributing to an evolving and updated product backlog. Attends release activities as needed in order to ensure successful, high-quality product updates. Coordinates release night activities for the department. As a part of an agile work team, responsible for participating in all scrum ceremonies, assisting in sprint planning and completing required sprints in the development through final execution of software applications/programs. Communicate any issues/blockers to the Scrum Master in a timely manner. Help in story creation (i.e. DoD, Acceptance Criteria, estimation). Creates Tasks for their stories in RTC or Jira, and updates status and assignment accordingly. Monitor work against production schedule and provide progress updates and report any issues or impediments to senior analysts/principals on a regular basis.Responsible for software development and execution of test automation code as a part of on-going regression testing standards. Test engineers will work with a variety of QA Automation technologies including; Java programming, Selenium, Appium and our cloud build and delivery processes. Role is responsible and expected to participate in refining the CICD process, code reviews, and mentoring other junior test engineers. Other duties as assigned.​ EDUCATION Required Bachelor's Degree Information Systems, Healthcare Administration or closely related field Substitutions None Preferred Master's Degree in Information Systems, Business Management or Healthcare Administration EXPERIENCE Required 5 years of writing test artifacts that adheres to SOC2 standards1 year of developing test automation software according to coding and industry best practices1 year of mentoring junior Test Engineers at some levels of job responsibility Preferred 5 years hands-on experience in different types of testing – Functional Testing, UI Testing, Integration Testing, Negative Testing, Database Testing, API Testing and Regression Testing2 years of experience with one or more Test management tools2 years of experience in working on Cloud platform-based applications and understands Cloud concepts.2 years of developing test automation software according to coding and industry best practices LICENSES or CERTIFICATIONS Required None Preferred None SKILLS Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environmentHave experience working with agile methodology of scrumAbility to speak and write English fluently and idiomaticallyKnowledge of best practices of the full software development life cycle, including requirements, source control management, build processes, testing, and operationsStrong track record in designing and implementing large scale consumer facing applicationsStrong sense of ownership, urgency, and driveDemonstrated passion for user experience and improving usabilityExperience and willingness to mentor junior team members and help develop their skills and leadership Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $67,500.00 Pay Range Maximum: $124,800.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
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