FourSeasons

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.Concierge  About the role:   The Concierge is a central part of the Front Office Team whose main objective is to ensure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. They must know what activities are available in the area (theatre, sports, special events, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.  What you will do:   Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.   Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible and resolving customer complaints.    Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events and directions.  They will respond to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.  This position is also responsible for processing packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.    The Concierge may be responsible for assisting with Front Office or Bell Stand duties as needed.   Ensures standards are being met, guest satisfaction is high and responds to all guest requests in an accurate and timely manner    What you bring:   Minimum 1-2 years of experience in a similar role, in a luxury hotel setting preferred.   Requires the ability to multi-task on several items at once.  Working knowledge of computer systems, hotel operating systems and experience with Microsoft Suite, OPERA/Concierge Smart preferred.  Knowledge of Vail and the surrounding communities.  This role has direct contact with guests and as such, good communication skills are a necessity.   Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.  Ability to speak Spanish a plus.  What we offer:   Wage is $27.78 per hour + Commissions  Winter Season Lifestyle Benefit   Merchant Pass Available   401k participation with company matching program   Benefits: Medical, Dental and Life Insurance   Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.   Employee Cafeteria available for meals  Be yourself and become a member of a work family that cares about you and invests in your development.   Elevate your craft here and abroad!   Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.   Schedule & Hours:  This is a full-time position.    A successful candidate will have the ability to work morning, afternoon, and evening shifts, weekends, and holidays.       Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:    http://fourseasons.com/vail/phots-and-videos//   We Are Four Seasons Video   http://jobs.fourseasons.com/   https://www.linkedin.com/company/four-seasons-hotels-and-resorts    https://www.facebook.com/FourSeasonsJobs    https://twitter.com/FourSeasonsJobs        We look forward to receiving your application!      Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.Bell Attendant Part Time About the role:   The Bell Attendant is a central part of the Guest Services Team whose main objective is to ensure our guests have a smooth arrival and departure experience. Greets all incoming visitors with a smile and friendly attitude. Assists guests with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guests and hotel packages and parcels. Valets guest vehicles. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Bell Stand is also the natural place where guests' direct comments, questions, suggestions, and concerns.   What you will do:   Greets guests and escorts them to their rooms.    Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.    Valet guest vehicles in the garage and retrieve them when requested.  Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards.   Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.  Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.   Will complete any tasks of a Doorman, Bellman, Valet Driver or House car Attendant. Greet all guests with a smile and offer them assistance.   Works harmoniously and professionally with co-workers and supervisors.   Performs duties related to guests and residents’ seasonal equipment storage or delivery of ski equipment and mountain bikes and related gear.  Performs errands for guests and the hotel that may require local travel off the hotel property.  Ability to use computer systems such as Opera, HotSOS and MS Excel.     What you bring:   Minimum 1+ years of experience in a similar role, in a luxury hotel setting preferred.   Possession of a current US driver's license and proof of clean driving record. Comfortable driving a variety of vehicles including manual transmissions required.  Requires the ability to multi-task on several items at once.  Must be able to stand/walk for up to eight hours per shift.  The ability to move luggage carts weighing up to 200lbs as well as the ability to lift and carry boxes up to 100lbs required.  This role has direct contact with guests and as such, good communication skills are a necessity.   Flexible schedule required for AM and PM shifts.  Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.  Ability to speak Spanish a plus.    What we offer:   Wage is $16.85 per hour + gratuities  Winter Season Lifestyle Benefit   Merchant Pass Available   401k participation with company matching program   Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.   Employee Cafeteria available for meals.   Be yourself and become a member of a work family that cares about you and invests in your development.   Elevate your craft here and abroad!   Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.   Schedule & Hours:  This is a part-time position.    A successful candidate will have the ability to work morning, afternoon, and evening shifts, weekends, and holidays.       Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:    http://fourseasons.com/vail/phots-and-videos//   We Are Four Seasons Video   http://jobs.fourseasons.com/   https://www.linkedin.com/company/four-seasons-hotels-and-resorts    https://www.facebook.com/FourSeasonsJobs    https://twitter.com/FourSeasonsJobs        We look forward to receiving your application!      Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role Four Seasons Hotel Westlake Village is seeking an experienced Beverage Manager to develop and implement a beverage program that aligns with the hotel's outlet's overall brand and vision. This role involves training and educating restaurant staff to ensure they have a thorough understanding of the hotel's beverage offerings. Ideal candidates will have a strong background in beverage management and a passion for delivering exceptional guest experiences. What you will do: Staff Training and Education: Develop and implement a comprehensive training plan focused on beverage offerings, including cocktails, spirits, and wine, to enhance staff knowledge and service quality. Performance Tracking: Monitor server performance metrics such as average beverage sales per guest, items sold per guest, and overall sales effectiveness. Menu Development: Create and regularly update beverage menus for hotel bars, restaurants, and in-room dining to ensure a diverse and appealing selection. Inventory Management: Effectively manage beverage inventories and cellar, ensuring optimal stock levels and minimizing dead stock. Cost Control: Oversee beverage cost management and contribution margins to maximize profitability. Program Compliance: Ensure adherence to the core beverage program across all hotel outlets and maintain high standards. Cocktail Innovation: Design and develop new cocktails and special drink offerings to enhance guest experiences. Guest Engagement: Create unique beverage experiences for hotel guests, fostering memorable interactions. Wine Dinner Program: Continue to expand and refine the wine dinner program, promoting wine pairings and enhancing the dining experience. Beverage Sales Promotion: Drive beverage sales through staff education initiatives and tasting events to increase product knowledge and customer engagement. Management Support: Actively contribute to the management team and provide coverage for management shifts as needed. Banquet Participation: Participate in banquet menu tastings to assist in upselling wine selections for groups and weddings. What you bring: College education preferred Previous Hotel, Banquet, or Conference Services an asset Excellent reading, writing & oral proficiency in the English language Persuasive verbal and written sales instincts and rapport-building skills Capacity to translate customer needs and prioritizing these needs through the inquiry process with sensitivity to client engagement and participation Successful candidate must possess legal work authorization in the United States     What we offer:  Salary Range: $82,000 - $92,000 Company Match 401K Plan Complimentary stays at Four Seasons Worldwide  Complimentary meals in our Wellness Café Laundered Employee Uniform  Employee Assistance Program   Investment in your Wellbeing   Life Insurance   Complimentary on-site parking   Training programs, tuition reimbursement   Growth & Development opportunities   Schedule & Hours: Full time position Open availability is required Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role:  Four Seasons Hotel Westlake Village is seeking an Front Desk Agent, where you will welcome guests to the property, provide an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.   What you will do:    Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible  Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.  Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;  Resolves guest complaints, and find opportunities to recognize and personalize the service   experience for all guests     What you bring:  One + years experience working within a luxury hotel or similar environment is considered an asset  Excellent interpersonal skills and communication skills  Cross cultural sensitivity, and customer service orientation   Guest centricity and understanding the importance of guest’s preferences.    What we offer:  Hourly Range: $23.07 Health Insurance - Medical, Dental & Vision Company Match 401K Plan Complimentary stays at Four Seasons Worldwide  Complimentary meals in our Wellness Café Laundered Employee Uniform  Employee Assistance Program   Investment in your Wellbeing   Life Insurance   Complimentary on-site parking   Training programs, tuition reimbursement   Growth & Development opportunities   Schedule & Hours: Full time position Ability to cover overnight shifts when needed Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role Four Seasons Hotel Westlake Village is seeking a Banquet House Attendant with experience and a passion for executing exceptional banquet events. This role involves handling all aspects of event setup, breakdown, and ensuring spaces are maintained in perfect condition to deliver a flawless guest experience. We are looking for a detail-oriented and efficient individual who thrives in a fast-paced environment and takes pride in creating memorable events. What you will do Set-up, breakdown, and clean tables, chairs, buffets, skirting, and props as specified by the banquet event order. Stock linen, china, silver and glassware and supplies for service ensuring that in good condition. Maintain cleanliness and condition of all banquet function space according to maintenance programs and plans.  Retrieve meeting materials, props, crates, and boxes from the hotel’s receiving area and store them safely and securely.  What you bring Reading, writing and oral proficiency in the English language Ability to follow detailed instructions regarding room set-up High school education or equivalent experience Minimum one year food service or related work The ability to lift 25/50 pounds regularly. Successful candidate must possess legal work authorization in the United States.    What we offer Hourly Range: $16.90 Health Insurance - Medical, Dental & Vision Company Match 401K Plan Complimentary stays at Four Seasons Worldwide  Complimentary meals in our Wellness Café Laundered Employee Uniform  Employee Assistance Program   Investment in your Wellbeing   Life Insurance   Complimentary on-site parking   Training programs, tuition reimbursement   Growth & Development opportunities   Schedule & Hours Full time position Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39.Join Our Team The Four Seasons Hotel San Francisco at Embarcadero seeks a Front Desk Receptionist to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! We invite you to join Four Seasons San Francisco at Embarcadero. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role! Responsibilities Include (but are not limited to): Checks in guest in an efficient and friendly manner, using guest name whenever possible.  Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room.  Issues correct keys to the guest.  Ensure revenue is maximized by upselling guest rooms based on availability Checks out guest at end of stay.  Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest.  Settles bill accurately through credit card or cash transaction.  Maintains a balanced bank assigned by the hotel.  Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.  Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.  And More! Preferred Qualifications and Skills: Previous luxury hotel front desk experience preferred.Must have excellent customer service and guest contact skills.Ideal candidates will be outgoing and enjoy helping others.Candidates with a degree in hospitality, or similar, are preferred.Ability to quickly and positively establish rapport is required.Above average communication skills - both written and oral - are required.Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration.You must possess the ability to work in a high volume operation.You must also be able to multi-task and complete tasks by established deadlines.You must be able to work a flexible schedule (holidays, and/or weekends)Working at Four Seasons Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. Four Seasons offers an award winning work environment and an excellent benefits package which includes: Hourly Rate: 36.66Generous medical, dental & vision insurance plans401k Retirement plan8 weeks of New Parental Leave PayComplimentary accommodation at other Four Seasons Hotels and ResortsComplimentary Employee MealsPaid holidays, vacation & sick daysLearn more about what it is like to work at Four Seasons – visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.About the RoleThis role is instrumental in increasing awareness and shaping the perception of Whistler’s premier luxury mountain retreat, including its prestigious culinary offerings, award-winning spa and wellness, exclusive Residence Rentals, and immersive mountain lifestyle experiences. The Director will be responsible for overseeing Public Relations, Digital Media inclusive of Social Media, Paid Media, and Marketing Communications strategies, ensuring alignment with Four Seasons' brand positioning. Through innovative storytelling and resort-led experiences, this individual will enhance the resort’s presence across key media and digital channels while driving guest engagement and revenue. As a key brand ambassador, the Director will represent Four Seasons Resort Whistler in media and industry activations, cultivate relationships with journalists and influencers, and secure top-tier coverage across travel, luxury, and lifestyle publications.Reporting to the Commercial Director, this role will lead a dynamic Marketing team, ensuring a cohesive and results-driven communications strategy. If you are a visionary leader, strategic thinker, and creative storyteller with a passion for luxury hospitality and destination marketing, this is the role for you. What You'll DoPublic Relations and Communications Develop and execute a year-round, integrated Public Relations and Communications Plan aligned with business objectives and brand positioning. Drive media relations by identifying target publications, pitching compelling storylines, securing media coverage, and coordinating press visits. Oversee the development and distribution of press releases, ensuring engagement on the Four Seasons Press Room and other media platforms. Maintain a high-quality image and video library that showcases the resort and its offerings. Lead the creation of story starters and team bios to generate engagement and enhance media outreach. Proactively develop unique resort, culinary, and destination experiences to strengthen Four Seasons Resort Whistler’s positioning, including strategic brand collaborations. Execute PR strategies for Food & Beverage outlets, ensuring maximum exposure for the resort’s F&B activations Represent the Public Relations and Communications team in resort meetings and key industry events. Engage with Tourism Whistler, Destination Canada, and other tourism boards to drive awareness and collaboration. Monitor and analyze PR performance metrics and provide strategic recommendations for continuous improvement. Benchmark the resort’s media positioning against local, national, and global luxury competitors to identify new opportunities. Brand Management Ensure brand consistency across all visual and written communications. Oversee the design and production of resort marketing collateral, seasonal brochures, and promotional materials. Co-manage photo and video shoots, ensuring assets align with brand storytelling. Support Sales, Catering, and Reservations teams by auditing sales materials and ensuring alignment with the resort’s positioning. Digital Marketing & Social Media Lead and direct the execution of content strategies across social and digital platforms. Oversee the hotel’s digital communications strategy, ensuring it supports PR and business objectives. Drive engagement through innovative content creation, influencer collaborations, and digital storytelling. Social media campaigns and strategies. Collaborate with brand agencies in paid media and SEO on strategies and tactics to drive business performance across key revenue centres.  What You BringMinimum 3 years of leadership experience in PR, communications, and/or digital marketing, preferably within luxury hospitality, travel, or lifestyle industries. Exceptional storytelling, writing, and presentation skills with a creative, brand-centric approach. Leadership skills. Strong media relations experience, with an established network in travel, luxury, and lifestyle media. A keen eye for aesthetics, ensuring high-quality content creation. Ability to source and execute on-brand activations and collaborations, particularly in the culinary, wellness, and adventure tourism space. Strong organizational skills with the ability to manage multiple projects and meet deadlines. Experience managing third-party agencies, influencers, and vendors. Knowledge in paid media and SEO. What We OfferSalary Range: $100,000 to $115,000 (inclusive of a housing allowance)Winter Leisure Pass; ski pass or leisure benefit Use of the Fitness Facility Medical, Dental and Sick leave coverage Clothing Allowance and Dry Cleaning Services Employee Travel Program; complimentary and reduced rates at other Four Seasons properties Excellent Training and Development opportunities Complimentary meal per shift in our employee dining room Employee Recognition Programs Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our Director of Public Relations and Marketing to be flexible in working mornings, evenings, weekends, and holidays. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it’s like to work for Four Seasons: http://fourseasons.com/careers https://www.linkedin.com/company/four-seasons-hotels-and-resorts Learn more about Four Seasons Resort Whistler on Social Media: Instagram: @FSWhistler Facebook: https://www.facebook.com/FourSeasonsResortWhistler/ We look forward to receiving your application! *Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws. 

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.About the role We are looking for a passionate Housekeeping Guestroom Attendant Self Inspector who strives for excellence in a fast-paced work environment.  This position reports to our Housekeeping Management Team.    What you will do  Cleans and inspects guest rooms to Four Seasons standards, while providing five star and five diamond service.    What you bring  •   High School education or equivalent experience preferred.  •   Previous experience in housekeeping preferred  •   Ability to read, write and speak English.    What we offer •    Competitive Salary, wages, and a comprehensive benefits package •    Excellent Training and Development opportunities •    Complimentary Accommodation at other Four Seasons Hotels and Resort •    Complimentary Dry Cleaning for Employee Uniforms •    Complimentary Employee Meals •   Hourly Wage: $29.71   Schedule & Hours  •    Full time •    The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.    Be part of a cohesive team with opportunities to build a successful career with global potential.    Learn more about what it is like to work at Four Seasons – visit us:   fourseasons.com/careers   https://www.linkedin.com/company/four-seasons-hotels-and-resorts   https://www.facebook.com/FourSeasonsJobs   https://twitter.com/FourSeasonsJobs   https://www.fourseasons.com/maui/landing-pages/property/careers.html   Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.COOK 4  The Four Seasons Resort Hualalai is looking for a Cook 4 who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Cook 4’s have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Whether preparing breakfast, lunch or dinner, food items per guest orders in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.      Earn a $1000 gross sign-on bonus, paid after successfully completing your 90-day probationary period and probationary review—start strong and be rewarded for your success! Please note: Internal applicants within the Four Seasons Resort are not eligible for the sign-on bonus.    WHAT YOU’LL DO    Work harmoniously and professionally with co-workers and supervisors.   Forty hours over a five-day period; scheduled days and times may vary based on need. May be required to work a varying schedule and OT  Must follow the golden rule to support the kitchen in a variety of assigned roles.  Product - Prepare food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete mis en place and set-up station for breakfast, lunch, and/or dinner service.   Start food items that are prepared ahead of time, making sure not prepare beyond estimated needs.   Operate, maintain and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill.   Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables  plans and actions to correct any food cost problems; control food waste, loss and usage per policies.   Ensure proper rotation, label and dating of all products on a daily basis by all staff.  Follow posted recipes and pick up charts at all times, must have recipes available  Ensure Proper timing/pace during service from your station to meet or exceed FS standards.  Assist with ordering product from your station  Ensure all Steritech/Health department standards are being followed.  Must be fully capable of working at a variety of stations and have the ability to have mastered at least one.   Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in OhanaPact (EmPact).   Assisting Chefs team in meeting monthly food cost objectives.  Controlling food waste, over producing/production and /or spoilages.  Always follow the posted schedule any deviation must be preapproved by a Chef or Cook One.  Assist in prep work of vegetables and condiments as required for the next shift.   Prepare food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete mis en place and set-up station for breakfast, lunch, and/or dinner service.   Assist in prep work of vegetables and condiments as required for the next shift.   Basic knife skills and ability to multi-task.    WHAT TO BRING  High school education, cooking school or culinary institute education or equivalent experience.  Basic culinary knowledge is expected for this position.  Working knowledge is generally learned on-the-job  Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage  Successful candidate must possess legal work authorization in United States    JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:  Hourly Rate: $26.45 An on-site Physical Therapist   24-hour access to Indoor and Outdoor Gym  Holiday, Vacation & Sick pay  Robust Benefit Plan  Company Match 401K Plan  Laundered Employee Uniform  Free employee meals prepared by the Four Seasons Culinary ‘Ohana  Complimentary stays at Four Seasons Worldwide  Training and Development Opportunities  Employee Recognition Programs    Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:   Facebook: https://www.facebook.com/FourSeasonsResortHualalai  Instagram: https://www.instagram.com/fshualalai/  Twitter: https://twitter.com/FSHualalai    We look forward to receiving your application!  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team. About Four Seasons Hotel Kuala Lumpur Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi. About Four Seasons Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 135 hotels and 59 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Guest Services Officer - Front Desk Guest Services Officer - Front Desk welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill.  Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. What You Will Do: Checks in guest in an efficient and friendly manner, using guest name whenever possible.  Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room.  Issues correct keys to the guest. Checks out guest at end of stay.  Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest.  Settles bill accurately through credit card or cash transaction. Maintains a balanced bank assigned by the hotel.  Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.  Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. Works harmoniously and professionally with co-workers and supervisors. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff.  Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage. Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. What You Bring:  Poses an affinity for guest service. Excellent personal presentation and interpersonal skills. Good knowledge in front office operations. Ability to use the Opera System is an advantage. Certificate in related discipline. Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs. Excellent reading, writing, and oral proficiency in English language. Must be able to speak, read, and write Bahasa Malaysia. Must have the right to work in Malaysia. What We Offer:  Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary dry cleaning for employee uniforms Complimentary employee meals Work Type: Full Time Join Our Team Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. What to expect: You will…… Be a champion of the Golden Rule: Do unto others as you would have them do unto you Be part of a cohesive team with opportunities to learn, grow and develop Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted. 

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team. About Four Seasons Hotel Kuala Lumpur Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi. About Four Seasons Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 135 hotels and 59 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Concierge The Four Seasons Hotel Kuala Lumpur is looking for a Concierge. This person must have a commitment and passion for ensuring the best in guest services and creating a special touch when it comes to guest requests. This is a highly visible role representing Four Seasons Hotel Kuala Lumpur. We are looking for Seasoned Concierge that share a passion for excellence and who infuse enthusiasm and passion into everything they do. Our Concierge is responsible of responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.​ What You Will Do: The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests and other employees Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Answer telephone before the fourth ring; don’t place guests on hold longer than 15 seconds, or offer a call-back within three minutes, on the telephone sound calm and organized, greet guest immediately and acknowledge others waiting, do not interrupt a conversation with a guest by answering the telephone or talking to others more than once listen carefully and patiently to all guest requests and ask questions to determine their complete needs.   Provide recommendations that demonstrate knowledge, have local insight, and show understanding of guest needs. If an in-house guest makes a booking or arrangement, offer to provide a confirmation electronically (text or email), in writing or by voice mail. If a guest requires follow-up give them an accurate estimate of the completion time and achieve it. When giving a guest directions escort them towards the destination until they are comfortable, they can find it. Ensure the entire guest experience is timely, convenient and appropriate. Take advantage of opportunities to add a special touch. Ensure that all guests and staff interact positively and effectively. Never say no to a guest, pursue every possible resource to ensure guest satisfaction.      What You Bring: Poses an affinity for guest service. Excellent personal presentation and interpersonal skills. Must have a firm knowledge of concierge operations, know the city of KL extremely well. Must have 2-3 years of experience as a Concierge. Certificate in related discipline. Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs. Excellent reading, writing, and oral proficiency in English language. Must be able to speak, read, and write Bahasa Malaysia. An additional language is beneficial. Must have the right to work in Malaysia. What We Offer:  Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary dry cleaning for employee uniforms Complimentary employee meals Work Type: Full Time Join Our Team Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. What to expect: You will…… Be a champion of the Golden Rule: Do unto others as you would have them do unto you Be part of a cohesive team with opportunities to learn, grow and develop Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted. 

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.  About the role:   The Concierge responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. This role is part of the Guest Experience team, reporting to the Director of Guest Experience.     What you will do:      Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible;  Resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.  Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices  Processes packages, faxes, messages, and mail, which may be either outgoing or incoming in an accurate and timely manner  Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests  Stores and retrieves guest luggage and packages     What you bring:   One + years' experience working within a luxury hotel or similar environment is considered an asset   Excellent interpersonal skills and communication skills   Cross cultural sensitivity, and customer service orientation    Guest centricity and understanding the importance of guest’s preferences.      What we offer:   Competitive Salary, wages, and a comprehensive benefits package  Excellent Training and Development opportunities  Complimentary Accommodation at other Four Seasons Hotels and Resort  Complimentary Dry Cleaning for Employee Uniforms  Complimentary Employee Meals  Discounted parking     401k participation with a company matching program  Schedule & Hours:  •   This is a full-time position   •   Open availability expected, with scheduled shifts including late nights, holidays and weekends    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia's 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so.Reservations AgentPosition: Line StaffFull timeFour Seasons Hotel Seoul The Four Seasons Hotel Seoul is looking for a Overnight Reservations Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. We are looking for a candidate that is organized, driven, and who can communicate accurately and efficiently. This position reports to the Reservations Manager. Responsibilities Contribute to our work environment with a positive and friendly attitudeField inquiries for transient reservations and convert as many of these calls as possible into confirmed reservationsListen and communicated effectively and use selling strategies to close salesRecord all reservations neatly and accurately on prescribed formsUpdate guest history records, travel agency/company records on a regular basisPreferred Qualifications and Skills College degree preferably specializing in hotel managementA working knowledge of hotel operationsAbility to operate computer equipmentReading, writing and oral proficiency in the English languageVisa Requirements Must already possess valid work authorization in South Korea.What to Expect: You Will… Be part of a cohesive team with opportunities to build a successful career with global potentialHave access to a robust benefit planHave the opportunity to engage in diverse and challenging workWe look forward to receiving your application!

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.About the role As Director of Food and Beverage, you will have full accountability for the strategic and operational leadership of the Food and Beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline. Reporting directly to the General Manager and working closely with the Planning Committee, you will continue to shape the Food and Beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives. This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor. What you will do Provide strategic leadership and direction for all Food and Beverage and Culinary operations across the hotelLead, mentor, and develop a large leadership team including senior operational and culinary leadersChampion a culture of excellence, collaboration, and service rooted in Four Seasons valuesDrive commercial performance across all outlets, banqueting, and total Food and Beverage revenue streamsEnsure consistent delivery of exceptional guest experience and brand standardsPartner closely with culinary leadership on concept development, quality, and innovationOversee budgeting, forecasting, cost control, and profitability targetsWork collaboratively with Sales, Marketing, Rooms, and Events teams to maximise opportunitiesEnsure compliance with all health, safety, licensing, and regulatory requirementsAct as a senior ambassador for the hotel across internal and external stakeholdersAbility to lead in alignment with Four Seasons Brand and Philosophy.What you bring Significant senior leadership experience within luxury hospitality Food and Beverage operationsProven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operationsA strong people leader with a track record of developing and inspiring high performing teamsExperience working with celebrity chefs and managing external partnerships or licensee agreements preferred.Strong operational knowledge of Food & Beverage operations, systems, and luxury service standards.Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams.Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels.Deep understanding of luxury service standards and guest expectationsConfident operating at Executive Committee level with strong stakeholder management skillsA calm, credible, and visible leadership presenceExperience in forecasting, budgeting, and financial planning at a divisional level.Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams.  What we offer:  Competitive Salary, wages, and a comprehensive benefits package tailored specifically for our Planning Committee members.Excellent Training and Development opportunities Complimentary and discounted Stays and Services at Four Seasons WorldwideComprehensive Time off Package including Vacation, Sick and Holiday payComplimentary employee meals prepared by the Four Seasons Culinary Team Complimentary Dry Cleaning and Laundry Services

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia's 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so.Akira Back Server Full time Position : Line Staff Four Seasons Hotel Seoul Celebrity Chef Akira Back is here! Bringing the Japanese cuisine with Korean flavors in an American style. Famous for Yellowtail Japanese Restaurant & Lounge at Bellagio Resort & Casino in Las Vegas, Akira Back is also a Michelin-Starred Chef with DOSA Restaurant in Korea. Start your new journey with the collaboration of Four Seasons Seoul & Akira Back. Come join our team and feel the dynamic energy with great fun! Don’t miss out the opportunity. Responsibilities Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.Communicates guest orders including any special needs or requests using the hotel’s point-of-sales system and checks completed orders with the guest’s original order; transport items to the guest table in a timely manner.Anticipates guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.Breakdown, clean and set-up of tables and drink stations.Works harmoniously and professionally with co-workers and supervisorsQualifications Who is open as multiplayer and has great teamwork.Previous experience in fast pace A La Carte restaurant is preferred.Who is ready for a funky environment with casual interactions with guests.Visa Requirements Must already possess valid work authorization in South Korea.What to Expect: You Will… Be part of a cohesive team with opportunities to build a successful career with global potentialHave access to a robust benefit planHave the opportunity to engage in diverse and challenging workWe look forward to receiving your application!

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.Guest Experience Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco     About Four Seasons Hotels and Resorts:   Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing.  At Four Seasons, we are powered by people and our culture enables everything we do.      At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.      About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:   This incredible hotel located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.         The Role of the Guest Experience Agent:   We currently have an opportunity for a talented and Guest Exeprience Agent to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco!    As a Guest Experience Agent, your responsibilities are : Deliver a warm, personalized welcome and departure, ensuring smootand efficient check-in and check-out experiences  Anticipate guest needs, manage requests, and resolve concerns promptly with proactive follow-up  Maintain accurate guest profiles, preferences, and interaction records, ensuring strong attention to the administrative side of the guest experience  Prepare personalized welcome cards and special communications to enhance guest recognition  Coordinate with all departments to ensure seamless, consistent, and high-quality service delivery  Monitor arrivals, departures, and in-house guests to prioritize and personalize service  Organize special arrangements, amenities, and tailored experiences to elevate guest satisfaction  Recognize returning guests and create memorable “wow moments” aligned with Four Seasons standards  Conduct routine inspections of guest rooms to ensure quality and maintenance standards  Handle administrative tasks, reporting, and communicate guest feedback or incidents  Support team operations, participate in briefings, and assist colleagues during peak periods    Our Ideal Guest Exeperience Agent candidate will have:   We are seeking a talented Guest Experience Agent to join our team at Four Seasons Hotel Rabat Kasr Al Bahr! Strong communication and interpersonal skills  High attention to detail and organizational ability  Problem-solving mindset with a guest-focused approach  Ability to multitask in a fast-paced environment  Knowledge of hospitality systems (Opera) is an advantage    Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.      Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done.  We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.  As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”   

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.Agent(e) des réservations et des communications    Le Four Seasons Hôtel Montreal est à la recherche d'une personne qui partage l'excellence et cherche à créer une expérience mémorable pour nos employés et nos invités. Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d'intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client.  À propos de Four Seasons Hôtel Montréal  Situé au cœur du Golden Square Mile de Montréal, le Four Seasons Hôtel Montréal offre bien plus qu’un simple séjour — nous proposons une véritable expérience de vie luxueuse. De la gastronomie de renommée mondiale au restaurant Marcus à la détente au spa Guerlain, classé cinq étoiles par Forbes, en passant par l’accès exclusif à Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d’élégance, d’hospitalité et de culture.      À propos du rôle :     Responsable de vendre les services de l’hôtel et de renseigner les invités potentiels. Saisir les ventes provenant des appels entrants et coordonner les détails de chaque réservation pour s’assurer de satisfaire le client. Agir comme point de contact pour toutes les communications internes et externes à l’hôtel.     Ce que vous ferez :   Saisir les ventes des appels de réservation entrants et coordonner les détails de chaque réservation. Remplir les formulaires de réservation interne;    Responsable des tâches d'opérateur téléphonique ainsi que des réservations pour les chambres, le spa et les restaurants via différents canaux tels que le téléphone, l'e-mail, le fax, les demandes internes des clients, le chat, etc.    Responsable de la mise à jour du profil des clients, de la saisie des préférences afin d'assurer une arrivée et un séjour sans heurts et de permettre aux équipes opérationnelles de dépasser les attentes des clients.    Respecter et terminer toutes les tâches pendant le quart de travail pour les listes de contrôle assignées.    Avoir l'esprit d'équipe, être à l'aise avec les systèmes informatiques et savoir communiquer par téléphone.    Capacité à travailler et à communiquer avec tous les services et les clients, selon les besoins, sur plusieurs plateformes, notamment Golden, KEY, Teams, HotSOS, Book for Time, par courriel, à la radio et en personne, afin de s'assurer que toutes les demandes et exigences spécifiques sont satisfaites rapidement et avec précision.    Faire la vérification des réservations effectuées en ligne (OTA), sur le site web, par les agents de voyages et à l’interne pour assurer le contrôle des détails et exactitude de toute information sur la réservation. Faire le suivi des réservations effectuées à la réception la nuit précédente, des no-shows ainsi que résoudre toute situation récurrente;   Accepter et acheminer promptement les appels de réveil, les messages et les télécopies;   Anticiper les besoins des clients, répondre en conséquence aux demandes de renseignements ou aux problèmes des clients.   Traiter toutes les interactions avec les invités (courriels, téléphone et autres types de messages électroniques) avec la plus grande hospitalité et le plus grand professionnalisme, en accommodant les demandes spéciales quand c’est possible et en acheminant les demandes au service approprié; ainsi que de traiter les demandes/plaintes des invités conformément à la politique Four Seasons;   Réaliser toute autre tâche ou tout autre projet comme demandé par la direction de l’hôtel.     Respecter les règles de travail et les normes de conduite de catégorie un et catégorie deux Four Seasons, tel qu’énoncé dans le manuel de l’employé (EmPact);    Se conformer aux règles de travail et aux normes de conduite de Four Seasons;    Travailler harmonieusement et professionnellement avec les collègues et les superviseurs.    Doit atteindre et maintenir une moyenne de 80% sur les appels mystères en tant que contrôle de la qualité.      Ce que vous apportez:   Doit pouvoir travailler lors de tous les quarts, y compris le matin, l’après-midi, les fins de semaine et les jours fériés ; les besoins opérationnels peuvent nécessiter de travailler de nuit;    Un niveau avancé de français et d’anglais est requis pour assurer des communications orales et écrites avec les partenaires d’affaires, les parties prenantes, les fournisseurs et une clientèle majoritairement internationale.     Doit pouvoir analyser les situations dans lesquelles se trouvent les invités et faire des suggestions qui dépassent les attentes de l’invité par rapport à l’hôtel;    Capacité d’analyser, de prioriser, d’organiser et de faire le suivi avec un grand sentiment d’urgence;    Excellentes aptitudes interpersonnelles et de communication, en personne comme au téléphone;    Bonne maîtrise fonctionnelle de l’informatique, notamment Windows et iOS;    Aptitudes et capacités à apprendre et à maîtriser plusieurs systèmes de logiciels;    Doit avoir de l’organisation et la faculté de travailler en mode multitâches;    L’expérience dans un poste aux réservations, à l’accueil ou aux ventes et marketing dans un hôtel est un grand atout.      Ce que nous offrons :   Couverture maladie complémentaire (dentaire, vision, assurance vie, médicaments, etc.)   Rabais au restaurant MARCUS et au spa   Journées de reconnaissance (employé du mois, anniversaires, années de service, etc.)   Repas offerts sur place (Café 1440)   Régime de retraite avec contribution de l’employeur   Congés payés incluant 2 jours fériés flottants par an   Programme de formation et de développement   Programme de voyage pour employés incluant des nuitées gratuites dans d'autres établissements Four Seasons (selon ancienneté et disponibilité)   Et plus encore !      La liste des tâches cidessus n’est pas exhaustive et peut évoluer selon les besoins de l’hôtel et les situations opérationnelles.   Notre organisation est un employeur engagé en matière d’équité et de diversité. Le masculin est utilisé uniquement pour alléger le texte.    --------------------------------------------------------------------------------------------------------------- Reservations & Communications Agent      Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is commited to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.  About Four Seasons Hôtel Montreal:     Located in the heart of Montreal’s Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay — we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.     About the role:     Responsible for selling the hotel and providing information to prospective guests.  To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. Acts as the point of contact for all external and internal communications at the hotel.      What you will do:   Enter sales from incoming reservation calls and coordinate the details of each booking. Complete internal reservation forms.   Responsible for telephone operator tasks as well as reservations for rooms, spa, and restaurants through various channels such as phone, email, fax, internal guest requests, chat, etc.   Responsible for updating guest profiles, recording preferences to ensure a smooth arrival and stay, and enabling operational teams to exceed guest expectations.   Complete and adhere to all tasks during the shift according to assigned checklists.   Demonstrate team spirit, be comfortable with computer systems, and communicate effectively by phone.   Ability to work and communicate with all departments and guests as needed across multiple platforms, including Golden, KEY, Teams, HotSOS, Book for Time, email, radio, and in person, to ensure all requests and specific requirements are fulfilled promptly and accurately.   Verify reservations made online (OTA), through the website, travel agents, and internally to ensure accurate details and information for each booking. Follow up on reservations made at the front desk the previous night, no-shows, and resolve recurring situations.   Promptly accept and route wake-up calls, messages, and faxes.   Anticipate guest needs and respond accordingly to inquiries or issues.   Handle all guest interactions (emails, phone calls, and other electronic messages) with the highest level of hospitality and professionalism, accommodate special requests when possible, and route requests to the appropriate department; also handle guest requests/complaints in accordance with Four Seasons policy.   Perform any other tasks or projects as requested by hotel management.   Adhere to Four Seasons work rules and Category One and Two conduct standards, as outlined in the Employee Handbook (EmPact).   Comply with Four Seasons work rules and conduct standards.   Work harmoniously and professionally with colleagues and supervisors.     What you bring:   Must be able to work all shifts, including mornings, afternoons, weekends, and holidays; operational needs may require overnight shifts  An advanced level of French and English is required to ensure oral and written communication with business partners, stakeholders, suppliers, and a predominantly international clientele.    Must be able to analyze guest situations and make suggestions that exceed guest expectations of the hotel.   Ability to analyze, prioritize, organize, and follow up with a strong sense of urgency.   Excellent interpersonal and communication skills, both in person and by phone.   Solid computer proficiency, especially in Windows and iOS.   Ability and willingness to learn and master multiple software systems.   Strong organizational skills and ability to multitask.   Experience in reservations, front office, or sales and marketing in a hotel setting is a strong asset.     What we offer:   Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.).   Discounts at MARCUS Restaurant and the Guerlain Spa.   Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).   Complimentary meals per shift at Café 1440.   Employer-contributed retirement plan.   Paid vacation plus two additional floating holidays per year.   Strong training and development programs.   Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).   And more!      The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands.  Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading. 

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.About the Role The Assistant Director of Food & Beverage plays a key leadership role in delivering exceptional dining experiences across all outlets. Reporting to the Director of Food & Beverage, this role oversees daily operations, supports team development, and ensures the highest standards of quality, service, and profitability. What You Will Do Lead, coach, and develop managers and team members across multiple food and beverage outlets Drive operational excellence by maintaining high service standards and guest satisfaction Manage labor, purchasing, and inventory to support financial goals and profitability Build strong guest relationships and create memorable dining experiences Partner with culinary leadership to enhance menus, beverage offerings, and overall product quality Collaborate with cross-functional teams to ensure seamless and efficient operations Support day-to-day operations with a hands-on leadership approach What You Bring 3–5 years of leadership experience in food and beverage operations Proven ability to lead and develop high-performing teams Strong financial acumen with experience managing costs and driving revenue Excellent communication and interpersonal skills Knowledge of hospitality systems and food and beverage operations What We Offer Competitive salary and comprehensive benefits package Opportunities for growth and career development Complimentary meals during shifts Employee discounts and hotel privileges A culture that values teamwork, inclusion, and excellence Discounted Medical, Dental, and Vision coverage Parking and Septa access City Fitness membership Schedule & Hours Full-time availability Hours may include mornings, evenings, weekends, and holidays based on business needs Candidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.  Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application! Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.Join our team! Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Full-Time Café Boulud Server who shares our passion for excellence and who infuses enthusiasm into everything they do! About the role: Chef Daniel Boulud’s French Brasserie, Café Boulud serves a seasonally-changing menu rooted in the French tradition, highlighting both brasserie classics and contemporary dishes inspired by Chef Daniel’s family meals in Lyon. The Server is an essential member of the Café Boulud team dedicated to providing exceptional quality and service to our guests. The position provides an enjoyable, expertly served dining experience conforming to Café Boulud standards of excellence for quality, professionalism and friendliness. They anticipate and services guests’ needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials. What you will bring: We are looking for an individual who possesses an affinity for guest service! This position requires an applicant with a high level of wine and food knowledge, especially in French cuisine. Candidates must have excellent personal presentation and interpersonal skills. The ability to perform this position to Café Boulud standards and learn the sequence of service is required. Servers are also required to perform additional side work, greet and seat guests in the absence of the host, take reservations and have the ability to use the POS System. The position requires the ability to lift up to 40lbs and applicants must have an open availability with the ability to work all shifts, including weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request! Valid Smart Serve certification is a must. Preferred qualifications & skills: 1-2 years previous server experience in a fast paced food and beverage operation Exceptional communication skills and command of English language Additional language a definite asset for career growth What we offer:  Paid time off, including vacation and floating daysExclusive discount and travel programs with Four Seasons Hotels and Resorts worldwideComplimentary meal per shift in our employee dining room, OASISComplimentary dry cleaning of uniformsExcellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training Robust extended benefit plan, including medical, dental, vision, and pensionMonthly Employee Recognition celebrations and Bi-Annual Employee Parties ... and more! Hourly rate of pay $17.60Schedule & Hours: Successful candidates possess open availability and the ability to work all shifts, including early mornings, weekends and holidays. We look forward to receiving your application! Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.Join our team! Are you ready to take the next big step in your career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Full-Time Centralized Operations Reservations (CORE) Agent who shares our passion for excellence and who infuses enthusiasm into everything they do! About the role As the first and last impression of the Hotel, this high profile department carries a special responsibility. As the voice of the hotel, the Core Agent ensures that all communication channels operate flawlessly, including the hotel’s phone and paging system. Our Core Agents are responsible for: selling the hotel and providing information to prospective guests, capturing sales from the incoming calls and coordinating details of reservations for all Hotel Rooms, Spa, Restaurant/Bar, Room Service. As well, the individual is responsible for ensuring our guests are well looked after from the start. They are also responsible for providing general information about the hotel and assisting callers as well as responding to emergencies by connecting the appropriate individuals by phone or radio. Due to the central core nature of this position, the Core Agent also acts as the friendly and courteous voice of Room Service and Housekeeping Team. What you bring We are looking for candidates who have excellent communication and problem solving skills. Attention to detail and the ability to multitask are required. This position requires candidates to possess strong computer literacy, knowledge of phone operations, have a high degree of patience and work with discretion. The ideal candidate will have an outgoing personality and a can-do approach to any task. This position requires an applicant with an open availability and the ability to work all shifts including weekends, overnights, and holidays.  Smart Serve Certification is required.   Additional preferred qualifications & skills: 1-2 years previous experience as a Telecommunication Operator, Customer Service Sales Representative, Coordinator or Order Taker in a fast paced Hotel operation Previous experience with OPERA PMS is an asset This position involves a heavy volume of guest contact and fluency in reading, writing, and spoken English is required. Additional language a definite asset for career growth Completion of Post Secondary Education in Hospitality or related field. This position requires a willing team player, comfortable with computer systems as well as communicating over the telephone. What we offer: Paid time off, including vacation days, floating days, and sick daysEmployee Travel Program that includes complimentary room nights & employee experience rates at Four Seasons Hotels & Resorts with discounted meals and other services at each location Excellent Training and Development opportunities Educational assistance, access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for line and management employees. Complimentary Employee Meals A robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, DPSP/RRSP and paid time off. ...and more!Starting rate of pay of $24.64CAD and full rate of pay to $28.75CAD. Schedule & Hours The ideal candidate will have an open availability and able to work weekdays, weekends, overnights and holidays We look forward to receiving your application! Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.At Four Seasons, Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. The company’s guiding principle is the Golden Rule, and such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and the people we employ and serve around the world.On the iconic Las Vegas Strip, the luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas, reflects the energy and excitement of one of the world’s most vibrant cities. The In-Room Dining Manager oversees all facets of the Room Service and Private Bar departments. The manager must supervise the consistency, quality, and efficiency of food and beverage service and amenities for the hotel’s guest rooms & suites. The manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. They are also responsible for the hiring, training, supervising, and disciplining of the staff.   We are looking for individuals who have strong Food and Beverage experience and a thorough knowledge of guest service, cost control, labor control, merchandising, and accounting.   Applicants are required to have one to two years of previous employment in a related position. A college degree is preferred.    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.  What we offer: •    Competitive Salary, wages, and a comprehensive benefits package•    Excellent Training and Development opportunities•   Employee Discount for stays at any Four Seasons worldwide•    Complimentary Dry Cleaning for Employee Uniforms•    Complimentary Employee Meals

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.We are seeking a talented and passionate Executive Pastry Chef to lead our pastry and bakery operations. The ideal candidate will be responsible for creating innovative dessert menus, maintaining the highest standards of quality and presentation, managing pastry team members, controlling costs, and ensuring an exceptional guest experience. Key Responsibilities Develop and execute creative pastry, dessert, bakery, and specialty confectionery programs.Lead, train, and mentor the pastry team to ensure consistent quality and performance.Design seasonal and specialty dessert menus that align with the property's culinary vision.Maintain high standards of food quality, presentation, sanitation, and safety.Manage inventory, ordering, and vendor relationships for pastry and bakery ingredients.Control labor and food costs while maximizing productivity and minimizing waste.Ensure compliance with local health regulations and company standards.Collaborate with the Executive Chef and Food & Beverage leadership on menu development and special events.Oversee production schedules to meet operational and banquet requirements.Monitor guest feedback and continuously improve offerings to enhance satisfaction.Qualifications & Requirements Education Culinary degree, Pastry Arts certification, or equivalent professional training preferred.Experience Minimum 5-7 years of progressive pastry experience in luxury hotels, resorts, fine dining restaurants, or high-volume operations.At least 2-3 years of leadership experience in a Pastry Chef or Executive Pastry Chef role.Skills & Competencies Expert knowledge of pastry techniques, baking, chocolate work, sugar artistry, and plated desserts.Strong leadership, coaching, and team development skills.Excellent organizational and time-management abilities.Strong understanding of food cost controls, budgeting, and inventory management.Knowledge of food safety, HACCP, and sanitation standards.Ability to work in a fast-paced environment while maintaining exceptional quality.Strong communication and interpersonal skills.Creativity and passion for innovation and culinary excellence.Preferred QualificationsExperience in luxury hospitality or Forbes/Five-Star environments.Banquet and large-scale event pastry production experience.Familiarity with menu engineering and profitability analysis.Bilingual English - Spanish

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown’s entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.About Four Seasons Hotels and Resorts: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world. Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis. About the role:  Four Seasons Hotel St. Louis is seeking a Director of Food and Beverage to lead our exceptional team in delivering unparalleled service and unforgettable dining experiences. We are looking for a visionary leader who inspires others, fosters a positive and collaborative work environment, and is committed to cultivating a culture of excellence. The ideal candidate is a dynamic and passionate professional with a deep love for food and beverage, an innovative mindset, and the ability to elevate our culinary and beverage offerings to new heights. What you will do: Provide overall leadership and strategic direction for the Food & Beverage Division, ensuring long-term growth, profitability, and exceptional guest experiences Lead, mentor, and develop Food & Beverage leaders and teams while upholding Four Seasons cultural values and service standards  Oversee budgeting, forecasting, labor management, purchasing, and inventory control with a focus on financial performance and creative revenue generation Maintain a strong, visible presence throughout the operation, building meaningful relationships with guests, regular patrons, and internal partners Collaborate closely with the General Manager, Executive Chef, and Planning Committee to design menus, wine programs, and amenities that balance quality, innovation, and value Ensure consistent compliance with Four Seasons standards, policies, and local regulatory requirements Foster strong communication and collaboration across departments to support seamless hotel operations What you bring: College degree preferably specializing in hotel/restaurant management or business administration, or equivalent experience is required. Five to seven years previous experience in multiple food & beverage department head positions. Proven experience leading large-scale Food & Beverage operations within luxury or upscale hospitality environments Strong financial acumen with hands-on experience in budgeting, forecasting, and cost controls. Deep operational knowledge of food & beverage service, guest experience standards, and team development. Requires reading, writing and oral proficiency in the English language. Successful candidate must possess legal work authorization in the United States. What we offer: Four Seasons believes in offering the best to the best when it comes to employee benefits! *Lucrative salary! *Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days! *Time off plans starting at day of hire! *An opportunity to be a part of a cohesive team in an inclusive work environment! *Complimentary and discounted hotel stays around the world! *Wellbeing and mental health initiatives and focused company! *Embracement and promotion of diversity in our workplace! *Complimentary employee meals and beverages! Learn more about what it is like to work at Four Seasons-visit us: https://www.fourseasons.com/stlouis/ https://www.fourseasons.com/careers/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Opened in 2008, Four Seasons Hotel Macao has become a coveted destination for both business and leisure travelers who seek exceptional and personalized services. Its numerous awards and satisfied customers attest to its excellence. In October 2020, Four Seasons Hotel Macao introduced The Grand Suites, an all-suite tower that took the concept of luxury and bespoke services to new heights. With the addition of 289 suites, the Hotel's room count increased to a combined total of 649 keys, making it the largest property within the Four Seasons group. Situated at the heart of the Cotai Strip, the hotel provides an elegant oasis with elite entertainment, high-end shopping, world-class dining, and the indulgent pampering that defines Four Seasons.About the role The Director of Technology Innovation & Data is responsible for overseeing the strategic, operational and financial performance of the hotel's technology ecosystem. This role ensures the delivery of exceptional, high-touch technical experiences for guests, drives operational efficiency and maintains brand cybersecurity and infrastructure standards while leading high-performing technical teams, leveraging data insights and managing long-term capital planning. What you will do Ensure 24/7 operational continuity and uptime for all mission-critical core hotel, property management, back office and guest-facing systems. Govern the hotel's network security architecture, Active Directory, server infrastructure and network protection/failover tools. Establish, monitor and rigorously test comprehensive data backup and business continuity plans in strict accordance with local and corporate compliance. Formulate, present, and manage comprehensive IT operating and capital budgets. Construct compelling business cases for all technology expenditures. Establish robust product lifecycle management and drive the property’s 10-year capital planning for technology. Lead the scoping, bidding and execution of data communications, hardware, and IT service contracts in alignment with corporate requirements. Act as an internal business consultant, identifying and implementing technology "best practices" and automated applications to streamline hotel workflows and boost profitability. Maintain and advocate for the highest level of compliance with the Four Seasons IT Core Standards and internal financial controls. Build harmonious, professional relationships with Property Leadership, Department Heads and the Corporate Home Office. Actively collaborate in regional meetings to drive brand-wide innovation. Direct high-level, flawless technical support for high-profile hotel guests, conference services and major function spaces. Cultivate a continuous learning environment that fosters professional development, ensuring the Technology Innovation & Data team meets strict service level agreements for admin users. What you bring Bachelor’s degree in Computer Science, Information Technology, Data Science, Business Administration, or a closely related field. Minimum of 10 years of progressive experience in information technology leadership, preferably within a luxury hospitality or upscale commercial environment. Reading, writing and oral proficiency in Cantonese, Mandarin and English. Proven background in network architecture, Microsoft/MAC enterprise environments, data environments and robust cybersecurity practices. Deep expertise in luxury hotel operations and core hospitality platforms, network infrastructure and property interfaces is highly preferred. Exceptional problem-solving, conflict-resolution and executive decision-making capabilities. Strong command of cost management, cost analysis, budgeting and internal financial controls. Extensive experience leading large-scale corporate technology implementations, data-driven system rollouts, and infrastructure upgrades.  What we offer:  Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours: This is a Full-time position 44 Hours weekly