AxisBank

Talent Acquisition F Grade: Business: Department:� HR Sub-Department: Location: About Human Resources The HR department handles a range of different functions within an organization like hiring and recruiting, training and development, compensation, developing and overseeing employee benefits, promoting employee career development and addressing current employee concerns. The HR Department is responsible for finding talented manpower and placing them in right jobs in the Bank. Key Responsibilities � Utilize the knowledge/skills of talent acquisition area, developing and improving policy, process to experienced recruiting � Adapting Employer Branding, leading and driving the recruiting tools, systems and channel development, finding the innovative ways of staffing � Recruit new staff for specific functions, service areas based on approved plans and staffing projections � Create campus hiring plan and drive the process � Govern and optimize usage of in-house and external job portals � Gather and share industry / TA insight / best practice � TA Process definition, standardization, optimization � Design and anchor Internal Job Postings � Identify and incubate with Field HR, the new sources of hiring � Auditing the entire candidate experience across candidate lifecycle � Leveraging analytics for identifying and correcting lags within the current recruitment processes Qualifications Optimal qualification for success on the job is: � MBA / Postgraduate in HR / Psychology from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Commitment to continuous improvement; ability to proactively network and establish effective working relationships � Ability to influence hiring managers talent decisions by providing value-adding recruiting-related advice � Ability to put in place meaningful metrics which will help continuously improve the efficiency of the recruitment and extended teams � Good interpersonal and collaboration skill to interact with different level of leaders and colleagues � Good at conceptual work design and logical thinking. � Result and future orientation, have good sense for new technology deployment. � Good team player with proactive attitude and customer-oriented mindset. Job Skills: Refer to the Job Description Experience Required: 1-15 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 5-8 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 5-8 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 2-4 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 0-1 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 0-1 Yrs

Branch Gold Loan Officer INTERNAL USAGE: (to be removed before publishing externally) No. of Vacancies: Manager: Branch Operations Head Is a Team leader? N Team Size: 0 Grade: Officer, AM, DM Business: Rural Lending Department:� Rural Lending Gold Sub-Department: NA Location: - About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank�s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank�s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. � Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. � Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. � Process and Compliance � To achieve the highest level of operational and compliance superiority along with top line numbers.�������������� ��������������������������������������������������������������� ��������������������������������������������������������������� Key Responsibilities � To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases�� � To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. � To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio � To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Optimal qualification for success on the job is: � Graduate/ MBA (Marketing) preferred from a recognized institute. � �2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: � Proven work experience in branch banking or channel sales � Solid Relationship Building Skills with experince of channel sales, team management � Strong problem solving skills and willingness to roll up one�s sleeves to get the job � Skilled at working effectively with cross functional teams in a matrix organization � Excellent written and verbal communication skills"���������������������������������������������������� Job Skills: Refer to the Job Description Experience Required: 2-4 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 2-4 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 2-4 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 2-4 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 2-4 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

About Liability Sales: The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role: The Business Development Manager (Corporate Salary) is a part of the Bank's front line sales team leadership force whose primary responsibility is to get new corporate salary accounts for the bank and explore new business opportunities. They are responsible to get the BDEs productivity on accounts, for selling products and services to the employees working with corporates and having salaried relationship with us on the basis of their needs. They are also responsible for customer mapping and handling queries to ensure customer satisfaction. They manage the Key mandates and are owners of the mapped relationship market share and on-boarding premium accounts Key Responsibilities Identify sales opportunities for corporate salary accounts by building new relationships with corporates Manage business relations with existing corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Manage key existing relationships to maintain customer satisfaction and affiliation Responsible for increasing the market share of the products in the region Qualifications: Optimal qualification for success on the job is: Graduate with less than 10 year of experience / MBA with minimum 3 years’ experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines Ability to work successfully as a part of a team High sales orientation to meet the sales targets consistently Need to have good presentation skills and high standards of integrity Market and competition knowledge #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

BUSINESS DEVELOPMENT ASSOCIATE � CORPORATE SALARY INTERNAL USAGE: No. of Vacancies: Manager: Corporate Salary Manager Is a Team leader? N Team Size: Grade: Business Development Executive / Officer-Salary / Assistant Manager-Salary Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank.� About the Role Business Development Executives (BDEs) are a part of the Bank's front line sales force whose primary responsibility is to get new corporate salary accounts for the bank and explore new business opportunities. BDEs are responsible for selling products and services to the employees working with corporates and having salaried relationship with us on the basis of their needs. They are also responsible for customer mapping and handling queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for corporate salary accounts by building new relationships with corporates Identify sales opportunities for cross selling of products other than Corporate Salary accounts � Manage business relations with existing corporate customers to increase the depth of existing relationships � Achieve sales targets as assigned by the organization on a monthly basis � Conduct market enhancement activities within the corporates to enhance the business � Record and track all engagement activities through the CRM system � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is: � BDE - Graduate with less than 1 year of experience � Officer - Graduate with more than 1 year of experience � AM - Graduate with more than 2 years of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines � Ability to work successfully as a part of a team � High sales orientation to meet the sales targets consistently Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank�s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank�s customer engagement strategy across products and services. About the Role: The Branch Operations Head (BOH) manages the customer sales officers and tellers of a branch and ensures efficient daily operations of the branch along with implementing strategies to increase productivity and performance levels in order to achieve the branch’s financial targets. The BOH is also responsible for ensuring compliance with the rules, regulations and policies governing the bank Key Responsibilities Ensure administration of the branch by directing daily operations like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening and customer service with a team of Tellers and Customer Service Officers. Ensure all customer complaints and issues are resolved maintaining high service standards Establish and strengthen all key customer relationships to generate sustained business Ensure growth in account balances and achievement of aggregate cross sell points target Ensure maintenance of cash balance as per Cash Retention Limit Control and monitor leakage of income, office accounts and anti-money laundering s Ensure compliance with banking rules, regulations and procedures, review vault register and overdue management Review branch operations reports and track exceptional transactions. Handle internal and external audit processes and attend audit queries immediately Ensure that all customer service officers are adequately trained on the products, processes and various policies of the bank Qualifications: Optimal qualification for success on the job is: Graduation / Post-Graduation (MBA-Marketing preferred) from a recognized institute NCFM and AMFI Certifications Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 7-10 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 2-4 Yrs

BUSINESS DEVLOPMENT ASSOCIATE INTERNAL USAGE: No. of Vacancies: Manager: Sales Manager Is a Team leader? N Team Size: Grade: Business Development Executive/ Officer � Sales/ AM-Sales Business: Retail Banking Department:� Liability Sales Sub-Department: NA Location: Across India Variable Component: Monthly Incentive About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role BDA are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. BDA are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. Key Responsibilities � Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. � Manage business relations with existing customers to increase the depth of existing relationships. � Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) � Record and track all engagement activities through the CRM system. � Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: � AM- Sales- Graduate with more than 2 years of experience. � Officer Sales- Graduate with more than 1 year of experience. � BDE- Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Good communication (both verbal and written) skill in both English and the local language. � Excellent lead generation and conversion skill � Ability to handle pressure and meet deadlines. � Ability to work successfully as a part of a team. � High sales orientation to meet the sales targets consistently. � Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13 Job Skills: Refer to the Job Description Experience Required: 1-3 Yrs

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 5-8 Yrs

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Sales Manager leads a team of executives is responsible for sourcing of loan proposals in the rural lending space. The Sales Manager attends the service requests of customers and assists in documentation/ disbursement formalities. The Job holder is also responsible for driving the business through other channel partners Key Responsibilities: Achieve the disbursement targets as assigned by the organization and ensure maintenance of quality of the portfolio Process transactions efficiently and accurately while maintaining high service standards Handle customer queries and provide appropriate solutions Engage with customers and generate revenue by promoting and cross-selling other products Manage relationships with customers to increase the depth of existing relationships Responsible for the soft recovery of loans in existing portfolio Comply with KYC/SEBI rules, regulations, and legislation governing the bank Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" Job Skills: Refer to the Job Description Experience Required: 5-8 Yrs