Program Manager - Learning & Performance Platforms - South Park - Building 2 | MUSC Job

Job Description Summary

This role provides ongoing administration of the learning management system (OurDay) to ensure care team members use the system to maximum potential, provide new user system training, consultation, and design of learning programs, maintain and update enterprise-wide regulatory required training and actively collaborates with key stakeholders on special projects in relation to learner experience. This position serves as the Learning Administrator, providing resources for requested e-learning design, reporting and best practices for collecting measurable learning metrics. This role supports the exploration, selection and implementation of systems, technologies and tools used for learning, as well as providing instructional technology support and resources to content creators. The Program Manager may also manage external vendor contracts in relation to learning, competency management, actively serves as a point person for division learning administrators providing resources, education, and best practices for learner experience. This role also acts as the website and SharePoint administrator for the Learning Office, providing updated resources and information that impact enterprise learners. This position provides support to all enterprise education, training, succession planning and development activities under a central “clearinghouse” to maximize the organizations investment in training, succession planning/talent management and professional development-related resources.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002289 SYS - EE Engagement and Learning

Pay Rate Type

Salary

Pay Grade

Health-25

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

This role provides ongoing administration of the learning management system (OurDay) to ensure care team members use the system to its maximum potential, provide new-user system training, consultation, and design of learning programs, maintain and update enterprise-wide regulatory-required training, and actively collaborate with key stakeholders on special projects in relation to learner experience. This position serves as the Learning Administrator, providing resources for requested e-learning design, reporting, and best practices for collecting measurable learning metrics. This role supports the exploration, selection, and implementation of systems, technologies, and tools used for learning, as well as providing instructional technology support and resources to content creators. The Program Manager may also manage external vendor contracts in relation to learning and competency management and actively serves as a point person for division learning administrators, providing resources, education, and best practices for learner experience. This role also acts as the website and SharePoint administrator for the Learning Office, providing updated resources and information that impact enterprise learners. This position provides support to all enterprise education, training, succession planning, and development activities under a central “clearinghouse” to maximize the organization's investment in training, succession planning/talent management, and professional development-related resources.

Education:  Bachelor’s degree or equivalent.  Work experience:  Five or more years of relevant experience. Preferred experience includes prior work experience in human resources, operations, or enterprise service environments; and in large, matrixed, or complex academic medical systems or similar organizations.  Certification, experience, and/or advanced knowledge of Workday Learning strongly preferred.

Additional Job Description

Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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