Business Services Support Specialist with French - C2C | ErnstYoung Job

Job Description

Business Services Support Specialist with French - C2C

Location: Katowice - 2 days office/3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

We are looking for French-speaking candidates, who would like to perform various tasks and drive the functioning of our internal teams. Joining EY Global Delivery Services Poland, you will become a part of a very dynamic team with the possibility to make your mark. So, whenever you are interested in being in the right place with a great potential for growth, we have interesting opportunities for you.

In this role, you will become a key part of the employee lifecycle for our French-speaking population.

Your key responsibilities

• Prepare and deliver accurate documentation and information about EY in response to client requirements.
• Complete client questionnaires, forms and information requests covering areas such as RSE, Compliance, Risk and KYC. 
• Gather, review and analyse information from multiple internal sources to ensure responses are accurate, complete and consistent. 
• Collaborate with different teams and subject matter experts across EY to obtain high-quality and reliable data. 
• Support information requests related to tenders, client onboarding and other business opportunities. 
• Create and maintain EY supplier/vendor profiles within clients’ platforms and systems. 
• Work with Excel to organize, consolidate, track and analyse information. 
• Manage multiple requests and priorities in a dynamic and fast-changing environment. 
• Develop knowledge across various fields of play, gaining broad exposure to different areas of EY and building a comprehensive understanding of the organization.

You will work closely with the French-speaking teams and become the operational “go-to person” for accurate data and smooth administrative flow.

Skills and attributes for success

• You are fluent in French language (written and oral)
• You have a good English knowledge (written and oral) at least B2 level
• Excellent communication and organizational skills
• Strong analytical and information-gathering skills

To qualify for the role, you must have

• Good organizational skills and ability to manage changing priorities
• You are detail oriented and eager to analyse and solve complex process cases
• Confidence in working with Excel and structured data
• Ability to work comfortably in a fast-paced and evolving environment

Ideally, you’ll also have

• Self-educate and seek additional knowledge
• Ability to prioritize workload and deliver outputs within deadlines
• Strong communication and partnering skills with people of all levels of the firm

What we look for 

• Team player: self-driven and ability to work independently.
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s other cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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