MENA Operations Analyst | ErnstYoung Job

Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Discipline    -    Clients & Industries

Role Type   -      MENA Region Operations support

Business unit specific description – Clients & Industries – GDS MENA

As part of the Region and Service Line Operations COE Support team, the Senior Analyst would have to handle multiple responsibilities like Project Management, Reporting & Analysis, Delivery management, Client relationship management etc. Will have to perform financial reporting, Sales & Operations reporting, variance analysis and other adhoc projects.  The major responsibilities of the role include preparing/ reviewing management reports, dashboards, forecasts, and analysis. The role requires a strong know on Advanced Excel, PowerBi and Power Point with work ethics and attention to detail for a highly regarded team that focuses on accuracy and timeliness. The role requires comparable work experience, strong skills, work ethic and attention to detail for as the team has a high focus on accuracy and timeliness

Your key responsibilities:

• Prepare and analyze Sales & Pipeline reports to provide actionable business insights.
• Manage and support Revenue Reporting, ensuring data accuracy and timely delivery.
• Coordinate and track programs and projects, ensuring milestones and deliverables are met.
• Provide support for Revenue Planning activities, including forecasts and performance tracking.
• Maintain and update reporting tools, dashboards, and data repositories.
• Develop leadership presentations and executive-ready PowerPoint decks for reviews and decision-making.
• Capture, track, and drive closure of action items from leadership meetings.
• Engage with senior stakeholders across teams to support reporting, planning, and strategic initiatives.
• Develop and maintain a strong understanding of account structures, client hierarchies, and business portfolios.
• Support cross-functional teams through effective communication, follow-ups, and coordination.
• Contribute to special projects and ad hoc analyses as required by leadership.

Skills and attributes for success

• Skilled in designing interactive dashboards, reports, and visual narratives that enable stakeholders to quickly interpret trends, patterns, and performance metrics.
• Presentation and facilitation skills - Ability to drive meetings, build presentations that interpret the data, creating valuable business insights and delivering the message to the stakeholders
• Work under minimal direction/supervision - Be accountable for projects assigned, take complete ownership and drive projects end to end
• Business acumen and Adaptability – Capable of quickly understanding the needs of the business and be able to align with changing customer expectations
• Quick learner - Ability to grasp or quickly understand the process, objectives / intricacies of projects and move to delivery mode in a short span
• Attention to detail - Utmost importance to numbers, formatting etc.
• Excellent Communication - Listening, reading, writing & speaking skills
• MS Office skills: Advanced level experience in Excel reporting & PowerPoint.
• Power BI/Other BI tools/ Alteryx - Data Integration and Data Visualization etc.
• High degree of professionalism and integrity

To qualify for the role, you must have

• Graduate / Post-graduate - (Business Administration, Information and Data Science) with 3 - 6 years’ work experience in professional services industry.
• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.

Ideally, you’ll also have

• The role demands expertise in Power BI and related Microsoft Power Platform tools, including PowerApps and Power Automate, to design, develop, and maintain robust data solutions. A strong work ethic, meticulous attention to detail, and a commitment to accuracy and timeliness are essential to ensure high-quality deliverables.
• Experience doing secondary research using Google and other external sources like Factiva, Company Inforgator, BoardEx, OneSource etc
• Content management – Familiar with maintenance of SharePoint, preparation of newsletters, managing surveys etc.

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