Area Manager Jr, Reverse Logistics/ICQA - Cuautitlan Izcalli | Amazon Job

Job Description

Our Fulfillment Center in Cuautitlan Izcalli, MX is looking for an ICQA Area Manager Jr. to supervise safety, quality, customer experience, and productivity of our department.
This entry-level role will work closely with Area Managers, process owners and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates, as well as to proactively identify and lead process improvement initiatives.




Key job responsibilities
- Measurement of quality and inventory transaction integrity accuracy while providing feedback to the operation.

- Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.

- Plan for & identify root causes of inventory deviations through cause & effect analysis.

- Supervise a team of 20-30 hourly associates in operations within the fulfillment center

- Analysis of data trends to detect areas of improvement and define action plans to meet KPIs.

Basic Qualifications:

- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
- 1+ years of team leadership experience
- High school or equivalent

Preferred Qualifications:

- Experience analyzing numerical data points
- Bachelor's degree or equivalent
- Experience in English-language communication skills, both written and verbal

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