Software Development Manager, EBS Server Agility - Boston | Amazon Job

Job Description

If leading a team that builds secure, autonomous systems to test, deploy, and patch server software for one of the world's largest storage services excites you, the EBS Server Agility team is the place to do it. EBS is a foundational AWS service on which most other AWS services depend, and our teams build and operate the Continuous Integration platform and the deployment and patching infrastructure that keep EBS server software fast to ship, current, and secure across 400,000 bare-metal servers, infrastructure that serves millions of AWS customers and exabytes of data every day.

We are looking for a Software Development Manager to lead an engineering team in our DevOps space. This is the space that spans Continuous Integration, which builds the platform that decides whether a change is safe to ship, and Deployments and Patching, which safely rolls that change out to a stateful storage engine serving live customer I/O. Both sit in the critical path for feature velocity and security compliance, and both are places where strong engineering leadership has outsized impact.

You will not be writing the code or designing the systems yourself. You will lead the engineers who do: hiring and growing the team, setting clear technical direction, removing ambiguity, and delivering results predictably. You will decide where your systems sit in their lifecycle, define goals tied to business needs, and build the mechanisms that let the team deliver consistently without wearing out its best people. The guiding philosophy is simple and demanding: every manual step in the operator path is a defect in the system, and your team builds the test frameworks, CI infrastructure, and deployment services that engineer that toil away.

Server CI and deployment at EBS shape how the software evolves to support new hardware platforms, new partitions (including edge and Outpost), and new operational models. You will partner with principal engineers and leaders across EC2 and EBS, and represent your team's work in discussions that shape how EBS evolves. If you want your leadership to have real impact at AWS scale, and you are excited by building a team that builds systems that test, deploy, and patch themselves, we would love to talk to you.

Key job responsibilities
- Lead, hire, develop, and promote a team of software engineers (up to Senior SDE, L6) across the CI and Deployments domains, building a team with sustainable on-call and clear growth paths

- Own and set the technical direction and roadmap across both the CI platform and the deployment and patching systems, and be accountable for how they work together

- Deliver a CI platform that answers "is this change safe to deploy to 400,000 servers," including distributed test orchestration, intelligent test selection, and observability across x86 and Graviton

- Deliver deployment pipelines and automated security patching that safely update a stateful storage engine across all AWS regions and partitions with zero customer impact and manifest consistency on a biweekly cadence

- Drive toward secure, autonomous operations: automated canary analysis, rollback, anomaly detection, and self-healing automation that takes the operator out of the loop

- Own operational health across both domains: on-call, patch compliance, and the cadences that keep the fleet green

- Define goals tied to business needs and deliver them predictably, building mechanisms so the team ships consistently

- Lead the team through change with clarity and empathy, and influence technical direction beyond your immediate team

A day in the life
Your day moves across many disparate topics. You might align the team on a roadmap for the quarter, coach an engineer through a design, review progress against goals, and make a principled call that trades a little speed for safety on a change headed to the fleet. You will remove blockers, set priorities, and keep on-call sustainable while the team ships. You will partner with principal engineers and leaders across EBS and EC2, and you will represent your team's work to senior leadership.

This is a high-visibility role. The work in this space affects every EBS customer, and your team's output is regularly reviewed by senior leadership. You will collaborate across organizational boundaries, influence technical direction beyond your immediate team, and build a team that is better for your presence but does not need you to be successful.

We value managers who lead through ambiguity, reduce toil through smart automation, make principled tradeoffs between speed and safety, hire and grow strong engineers, and elevate everyone around them.

About the team
EBS Server Agility is the DevOps space for EBS Server, owning the Continuous Integration platform and the server deployment and patching infrastructure. Our engineers build distributed test orchestration and qualification systems, deployment pipelines that safely deliver validated server software to 400,000 bare-metal servers, automated patching that keeps software secure on a biweekly cadence, metrics and crash observability, and secure operational tooling for autonomous operations. We move fast to deliver for customers while maintaining operational excellence across these mission-critical services.

We are a Boston-based group building toward a future where server software tests, patches, and deploys itself: safely, securely, on schedule, with full visibility. There is significant greenfield opportunity, because CI and safe deployment for stateful bare-metal systems at global scale have almost no off-the-shelf solutions, so our teams design from first principles.

We are dedicated to supporting the people on the team. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge-sharing and mentorship. Senior members give one-on-one mentoring and thorough, but kind, design and code reviews. We care about career growth and work to assign projects that stretch each engineer so they feel empowered to take on more complex problems over time.

Basic Qualifications:

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product and program management teams
- 5+ years of non-internship professional software development experience
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations, or experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware

Preferred Qualifications:

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 184,900.00 - 250,200.00 USD annually