Job Description

Job Title: Process Support (Senior to Consultant)

Role Overview

The Process Support Consultant supports business and operational processes by monitoring execution, identifying gaps, and ensuring compliance with defined standards and procedures.

Key Responsibilities

• Support day-to-day process execution and issue handling
• Monitor process performance and identify inefficiencies or bottlenecks
• Assist in documenting SOPs, workflows, and process maps
• Support process improvement initiatives and pilots
• Coordinate with business and operational teams on process issues
• Track process KPIs and prepare operational reports

Qualifications & Skills

• 2–5 years of experience in process operations or business support roles
• Basic knowledge of process mapping and improvement methodologies
• Strong coordination and documentation skills
• Experience with BPM or workflow tools is a plus

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build. 

EY | Shape the future with confidence

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.