Salesforce Solution Architect - Atlanta, GA | TCS Job

Job Title

Salesforce AI Solution Architect

Must Have Technical/Functional Skills

• Salesforce Sales Cloud and Service Cloud Architecture
• Salesforce Application Architect and/or System Architect Certification
• Salesforce Einstein AI, Agentforce, Predictive Analytics, and Generative AI
• Salesforce Platform Architecture and Governance
• Apex, Lightning Web Components (LWC), Visualforce
• Salesforce Integration Patterns, REST/SOAP APIs
• Data Modeling, Data Governance, and Security Frameworks
• Experience with Middleware and Third-Party Integrations
• Enterprise Solution Design and Architecture Reviews
• Agile and DevOps Delivery Methodologies

Roles & Responsibilities

• Lead the design and architecture of enterprise-scale Salesforce solutions across Sales Cloud and Service Cloud.
• Drive the adoption of Salesforce AI capabilities including Einstein AI, Agentforce, Generative AI, predictive analytics, and intelligent automation.
• Evaluate emerging Salesforce technologies and AI innovations to recommend platform enhancements.
• Define enterprise architecture standards, integration frameworks, and Salesforce best practices.
• Ensure platform security, compliance, data governance, and overall data quality.
• Partner with business stakeholders to translate requirements into scalable Salesforce solutions.
• Design and oversee implementation of complex integrations involving APIs, middleware, and third-party applications.
• Provide technical leadership and mentorship to development, administration, and project teams throughout the project lifecycle.
• Conduct architecture reviews and ensure alignment with enterprise technology strategy.
• Support Salesforce platform modernization and continuous improvement initiatives.

Generic Managerial Skills, If Any

• Strong stakeholder management and executive communication skills.
• Ability to lead cross-functional and geographically distributed teams.
• Excellent problem-solving and analytical thinking capabilities.
• Strong mentoring and technical leadership experience.
• Experience working in Agile/Scrum environments.
• Ability to influence architectural decisions and drive strategic initiatives.