Salesforce Data 360 Architect - Charlotte, NC | TCS Job

Salesforce Data 360 Architect

Must Have Technical/Functional Skills

Primary Skill: Salesforce Data 360.

Secondary: Salesforce Data Cloud.

Experience: Minimum 10 years

Roles & Responsibilities

A Salesforce Data Cloud (Data 360) professional designs, implements, and manages unified customer data profiles by connecting disparate data sources into Salesforce. Responsibilities include building data streams, modeling data, implementing identity resolution, and enabling real-time, AI-driven segmentation and activation across Sales, Service, and Marketing Clouds. 

Key Responsibilities

Data Architecture  Modeling Design Data Lake Objects (DLOs) and Data Model Objects (DMOs) within Data Cloud.

Integration  Ingestion Connect external data sources (AWS, Azure, APIs, MuleSoft) and Salesforce Clouds using connectors.

Identity Resolution Create rules to unify customer data into a single, comprehensive 360-degree view.

Segmentation  Activation Develop actionable insights, segments, and activate data for personalized marketing and service use cases.

Data Governance  Quality Ensure data accuracy, security, and compliance (e.g., HIPAA).

Technical Leadership Lead implementation, troubleshoot data flows, and guide stakeholders on best practices. 

Required Skills  Qualifications

Experience Proven experience with Salesforce Data Cloud, Data 360, or Customer Data Platforms (CDPs).

Technical Skills Strong understanding of ETLELT concepts, SQL, data modeling, APIs, and data mapping.

Salesforce Ecosystem Deep knowledge of Salesforce SalesServiceMarketing Cloud architecture.

Analytical Skills Ability to analyze complex data sets and translate them into business solutions. 

Common Job Titles

Salesforce Data Cloud Engineer

Salesforce Data Cloud Architect

Data Cloud Consultant

Salesforce Data 360 Product Manager

Data Cloud Solutions Engineer (Pre-Sales)

Salary Range- $110,000-$145,000 a year

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