Must Have Technical/Functional Skills
Microsoft power pages; Azure fundamentals; Kusto; ICM
Need US citizens who can request Escort support for Fairfax , clearance to use SAW, have AME accounts to create escort request for Fairfax etc.
Roles & Responsibilities
Support Analyst (L1/L2/L3/)
Incident Management & Support
•Investigate, troubleshoot, and mitigate Power Pages production and non-production incidents.
•Own Sev3 and Sev4 incidents from acknowledgment to closure.
•Perform root cause analysis and document findings.
•Coordinate with engineering, CSS, and operations teams during critical incidents.
•Ensure SLA compliance for incident response and mitigation activities.
•Monitor Auto Alerts, identify recurring trends, and recommend preventive actions to improve service stability.
•Participate in on-call rotations and incident bridges
Salary Range: $70,000 - $98,000 a year
#LI-NS4
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
Recommended Comments
There are no comments to display.
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.