Sr Mgr, Enterprise Act Engr - AMZN9258603 - Tempe | Amazon Job

Job Description

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON WEB SERVICES, INC.
Offered Position: Sr Mgr, Enterprise Act Engr
Job Location: Tempe, Arizona
Job Number: AMZN9258603

Position Responsibilities:

Negotiates new ownership boundaries to achieve a better outcome. Builds relationships with executives of key customers. Communicates and drives strategic initiatives. Influences customer and org priorities, with strategic management demonstrable experience. Delivers a vision. Leads team(s) to define and increase technical support capability (e.g. skills, headcount, location, activities etc.). Builds teams that are exemplary in terms of Operational Excellence, scalability, and service consistency. Manages multiple teams where the business opportunity or overall strategy may not yet be defined. Leads independently. Knows and uses all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Works directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible. Makes recommendations on how new AWS offerings fit in the company architecture. Advocate for customer features and requirements within AWS (be their voice internally).

Position Requirements:

Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and ten years of experience in the job offered or a related occupation. Must have ten years of experience in the following skills: (1) managing organizations (including other managers and team members); (2) leading operations support delivery for large enterprises. Domestic travel up to 25% to perform role responsibilities may be required.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $201,000/year to $272,000/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic Qualifications:

Position Requirements:

Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and ten years of experience in the job offered or a related occupation. Must have ten years of experience in the following skills: (1) managing organizations (including other managers and team members); (2) leading operations support delivery for large enterprises. Domestic travel up to 25% to perform role responsibilities may be required.#0000

Preferred Qualifications:

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.