Operations Executive (Contractual role), Inbound Supply Chain - Gurugram | Amazon Job

Job Description

We are looking for detail-oriented Operations Associates on fixed tenure to join our Supply Chain Inbound Operations team on a 5-day rotational shift (inclusive of weekends). This is a contractual role.

Key Responsibilities:
Inbound Flow Management: Coordinate between Supply chain, Line haul/Surface, scheduling teams, and site operations to ensure uninterrupted inbound flow at the fulfillment center.

Real-time Issue Resolution: Identify and solve supply chain–related issues in real time by engaging the right stakeholders and driving quick resolution.

Proactive Issue Identification: Monitor inbound operations flow, anticipate potential bottlenecks or disruptions, and highlight them to respective teams before they escalate.

Scheduling & Planning Support: Resolve queries and blockers faced by the site ops team to ensure scheduling and inbound operations run as per plan.

Dwell Monitoring: Track unloading dwell times, flag deviations, and coordinate corrective actions to minimize vehicle turnaround time.

Exception & Contingency Handling: Manage exception scenarios (e.g., scheduling failures, capacity constraints, unplanned surges) and drive contingency plans to maintain operational continuity.

Stakeholder Communication: Maintain clear and timely communication with carriers, NOC, and internal teams to keep all teams aligned.

Collaborate with cross-functional teams (warehouse ops, transportation, planning, category) to resolve execution bottlenecks

Basic Requirement:

1+ yrs of experience in supply chain, logistics, or warehouse operations and FC Inbound Operations.

Strong proficiency in MS Excel and data reporting
Ability to work in a fast-paced, shift-based environment including weekends
Good communication skills and attention to detail


Detail-Oriented Executor: Strong attention to detail with the ability to manage day-to-day operational tasks accurately and consistently.

Curious Problem Solver: Eagerness to dive into data, ask the right questions, and identify the root cause of operational issues — even with limited prior experience.

Collaborative Team Player: Ability to work effectively with cross-functional teams, communicate clearly, and follow through on commitments.

Willingness to Learn: Openness to developing new skills in supply chain operations, data analysis, and process improvement in a fast-paced environment.

Results-Focused: Drive to complete assigned tasks with quality and speed, contributing meaningfully to team goals from day one.



Key job responsibilities
Key Responsibilities:
Inbound Flow Management: Coordinate between Supply chain, Line haul/Surface, scheduling teams, and site operations to ensure uninterrupted inbound flow at the fulfillment center.

Real-time Issue Resolution: Identify and solve supply chain–related issues in real time by engaging the right stakeholders and driving quick resolution.

Proactive Issue Identification: Monitor inbound operations flow, anticipate potential bottlenecks or disruptions, and highlight them to respective teams before they escalate.

Scheduling & Planning Support: Resolve queries and blockers faced by the site ops team to ensure scheduling and inbound operations run as per plan.

Dwell Monitoring: Track unloading dwell times, flag deviations, and coordinate corrective actions to minimize vehicle turnaround time.

Exception & Contingency Handling: Manage exception scenarios (e.g., scheduling failures, capacity constraints, unplanned surges) and drive contingency plans to maintain operational continuity.

Stakeholder Communication: Maintain clear and timely communication with carriers, NOC, and internal teams to keep all teams aligned.

Collaborate with cross-functional teams (warehouse ops, transportation, planning, category) to resolve execution bottlenecks

Basic Qualifications:

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications

Preferred Qualifications:

- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround

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