PharmaSuite MES Lead - Concord, NC | TCS Job

Must Have Technical/Functional Skills

Rockwell PharmaSuite FTPS 11.0, MES Support & Administration, Batch Management, Electronic Batch Records (EBR), 

Incident & Problem Management, Change & Release Management, SQL Databases, Manufacturing System Integration, 

Production Support

Roles & Responsibilities

We are looking for a PharmaSuite MES Lead to support a pharmaceutical manufacturing customer’s Manufacturing Quality Execution System and Tickets program, which is a complex Next generation MES program. The Rockwell FTPS 11.0 Lead will be responsible for leading the TCS PharmaSuite support and enhancement team across multiple pharmaceutical manufacturing sites. The role requires strong expertise in Rockwell PharmaSuite FTPS 11.0, pharmaceutical manufacturing operations, stakeholder management, incident and change management, and global support delivery. The individual will serve as the primary liaison between business stakeholders, manufacturing operations teams, quality teams, and technical support teams to ensure stable, compliant, and efficient operation of the PharmaSuite platform.

oLead and manage PharmaSuite FTPS support activities across multiple manufacturing sites.

oCoordinate onsite and offshore support teams.

oDrive service delivery excellence and adherence to SLAs and KPIs.

oConduct operational reviews and governance meetings with customer stakeholders.

oProvide technical leadership and mentorship to support team members.

oAct as the primary point of contact for customer leadership and site stakeholders.

oFacilitate issue resolution and escalation management.

oProvide technical leadership for Rockwell PharmaSuite FTPS 11.0 applications.

oLead incident, problem, change, and release management activities.

oSupport manufacturing, quality, validation, and IT teams.

oEnsure adherence to GxP regulations and pharmaceutical compliance requirements.

oDrive continuous improvement and operational excellence initiatives.

Salary Range: $115,000- $120,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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