Program Manager, Communications - 2200 River Plaza Drive | Sutter Health Job

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

In partnership with the communications manager, develops and executes a consistent internal and external communications and engagement strategy across Sutter Health's clinical service lines (clinical areas that bring together physicians, clinicians and operational leaders around a specialty or area of care) and service centers (enterprise functions that support systemwide operations and care delivery). Serves as a primary communications partner to service line and service center leaders, providing strategic communications counsel and ensuring alignment with enterprise priorities, messaging and reputation goals.

• Lead day-to-day communications program management, coordinating planning and execution across Communications, Marketing, External Communications, and clinical and operational teams.
• Develop and execute integrated communications and engagement plans aligned with business priorities, growth strategies, and patient and clinician audiences.
• Oversee communications for strategic initiatives that support service line growth, program implementation, access expansion and stakeholder engagement.
• Coordinate cross-functional workflows, ensuring clear ownership, streamlined processes and continuity of execution across multiple teams.
• Identify opportunities to elevate Sutter Health's reputation by leveraging insights, data and storytelling that showcase clinical excellence, access and coordinated care.
• Partner with Marketing and External Communications to activate storytelling across earned, owned and digital channels.
• Build and maintain relationships with service line and service center leaders, subject matter experts and spokespersons to support communications planning and execution.
• Monitor project timelines, deliverables and dependencies across multiple concurrent initiatives, proactively identifying risks and recommending solutions.
• Establish and continuously improve communications processes that strengthen intake, prioritization, workflow efficiency and cross-functional collaboration.
• Measure and evaluate communications effectiveness, using data and insights to optimize future strategies and execution.

Focus Areas:
Enterprise & Systemwide Communications

Job Description:

EDUCATION:

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• Bachelor's: Communications, English, Journalism, Marketing, Public Relations (PR), or related field.

TYPICAL EXPERIENCE:

• 5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Knowledge of strategic communications planning; social networking; graphic standards and corporate identity management; graphic design principles and production; news, feature, leadership presentations; script writing and editing techniques; publications development, production, and management; principles of photography and audio/video production; Web site development and maintenance; audience list maintenance, and special events coordination.
• Professional communication (written and verbal) and interpersonal skills, presentation and negotiation competencies, with the ability to interpret corporate goals and translate them into an effective communications/constituent relations plan.
• Current knowledge of regional, state and national health care and medicine issues, Northern California current events, and cultural and health care trends.
• Business acumen and exceptional analytic skills with the proven ability to provide innovative communication solutions to complex problems and to meet business objectives.
• Exceptional attention to detail with time management and organization skills, including the demonstrated ability to maintain production schedules and strictly adhere to multiple timelines and budgets.
• Functional knowledge of selecting/hiring third-party talent for creative services, graphic design and production, publication development and management, market research and advertising.
• Understanding of and experience with Lean or other process improvement philosophies and methodologies.
• Competency in Microsoft Office suite, including working knowledge of graphic design, data management, and statistical analysis software.
• Assess and understand target audience attitudes, opinions, and preferences; and then, develop communications to build consensus, awareness, or inform.
• Energize, mobilize, and influence by fostering productive and collaborative working relationships with internal and external constituencies, including the effective management of resources.
• Synthesize information and ideas across a variety of subject matter areas and to create communication plans that generate an engaging and positive reader experience.
• Manage, prioritize and drive multiple projects in an ever-changing environment to deliver quality products and services on-time and on-budget.
• Negotiate effectively with staff, senior management, vendors, media partnerships, external agencies and organizations.
• Identify and solve complex problems, generate actionable recommendations, and make informed decisions based on the analysis of multiple sources of information while providing new perspectives on existing solutions.
• Build collaborative working relationships with peers, other departments, stakeholders, management, and vendors to achieve marketing goals and corporate objectives.
   

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $104,332.80 to $156,499.20 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.