Senior Account Coordinator, Supervising Associate - EY Global Delivery Services | ErnstYoung Job

Job Description

Role: Senior Account Coordinator
Rank:
Supervising Associate

Service Line: Client & Industries

Role Overview

The Sales Enablement Senior Account Coordinator (Sr AC) plays a critical role in enabling Sales teams supporting the growth of the Firm’s highest priority and most complex accounts. This role focuses on strengthening account effectiveness through proactive enablement, execution, and coordination across interdependent teams.

Operating in a multinational matrixed environment, the Sr AC teams closely with Sales professionals and Executive stakeholders to deliver proactive,  responsive, high-quality Sales enablement. The role anticipates needs and leverages tools and enablers to support effective client engagement and growth activities. Success requires sound judgment, strategic thinking, strong collaboration and coordination skills, and the ability to drive work forward in environments with shared ownership and multiple dependencies.

This position is designed for an experienced professional who brings a proactive, solution-oriented, innovative mindset and consistently follows work through to resolution to ensure high-quality outcomes are achieved. Eastern Time Zone hours required.

Key Responsibilities

Sales & Account Enablement

• Provide proactive, responsive and high-quality support across planning, preparation, and execution of strategic growth activities.
• Anticipate Account and Sales needs, strengthening effective external and internal conversations.
• Contribute to account planning, growth initiatives, and client experience–related activities by providing structure and execution, proactive insights, and follow-through.
• Support the translation of account growth strategies into defined actions, milestones, and execution plans under Sales or Account leadership direction.
• Participate in select client‑facing interactions in support roles to build exposure to client relationship dynamics and account context.

Insight, Analysis & Synthesis

• Research, analyze, and synthesize client, sector, and account information to produce clear, decision-ready insights for Sales teams, supporting growth opportunity identification by connecting data, trends, and context.
• Apply a consultative mindset to synthesize insights and frame implications, risks, and options for Sales and Account leaders.
• Apply judgment to interpret Stakeholder inputs, determine and drive practical next steps.
• Develop working familiarity with account growth metrics to inform analysis and enable effective Sales support.

Tool, Technology & Enablement Leverage

• Leverage and champion the adoption of EY tools, platforms, and enablement resources to improve efficiency, effectiveness, and scalability of account growth support.
• Demonstrate entrepreneurial agility in adopting new tools or approaches that enhance Sales enablement.
• Identify opportunities to improve ways of working through better teaming with interdependencies, innovation in automation, or smarter use of available enablers.

Collaboration, Teaming & Interdependencies

• Work effectively across interdependent teams and functions to align inputs and outcomes, navigating shared ownership models with professionalism, clarity, and strong teaming skills.
• Support commercial alignment activities by contributing analysis, context, and coordination across stakeholders.

Follow-through & Accountability

• Take ownership for driving work forward, tracking actions, and ensuring follow-up through to resolution.
• Close loops across handoffs to ensure commitments are delivered and risks are addressed.
• Maintain high standards of quality, responsiveness, and accountability in all interactions.

Qualifications / Education

• Bachelor’s degree (or equivalent work experience) required; advanced degree a plus
• 6 to 8+ years of relevant experience in large‑scale sales enablement, account management support, or related roles

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world