Family Care Specialist - 1330 Maunakea Street, Honolulu, HI - Borthwick Mortuary & Crematory | SCI Job

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES 

• Builds at-need charts
• Verifies at-need files before sent for verification
• Performs blind checks
• Follows up with memorial renderings, processes and timelines
• Notifies families when flowers are placed
• Sets Arrangement Continuation Appointments
• Designs memorials
• Serves at-need cemetery families that currently own property
• Sets follow-up visits at the at-need arrangement conference
• Logs information for Family Service Counselors
• Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

• High School diploma or equivalent

Certification

• Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

• None

Knowledge, Skills & Abilities

• Ability to communicate effectively with associates, contractor personnel and client families
• Ability to work productively with minimal supervision; achieves work objectives in a timely manner
• Ability to resolve routine problems promptly and effectively
• Ability to adapt to change in priorities

The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually, consisting of a strong commission-based incentive structure and base pay. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
(Note: The position includes an hourly rate of $16.00 as part of the total compensation structure.)

Postal Code: 96817

Category (Portal Searching): Sales

Job Location: US-HI - Honolulu