LTS - Remote On-Site Cordoba - Cordoba, Torre Capitalinas | Accenture Job

Client & Project: We are seeking for a new talent to join the Information Technology Operations where you will have the opportunity to collaborate in the project 'Local Technology Support - Argentina'.

Responsibilities: As Local Technology Support, you will be responsible for resolving incidents and problems across multiple business system components and ensuring operational stability. Collaborate with clients and help service management teams with issue analysis and resolution. Expected to build Knowledge and support the team. Participate in Problem Solving discussions. Customer Technical Support and Hardware Troubleshooting experience is recommended. Microsoft Office Suite, IT Troubleshooting, ServiceNow and Collaborative Technologies skills are suggested.

Develop and maintain strong relationships with internal and external stakeholders to enhance technical support services.
Analyze and optimize the current knowledge base articles to ensure efficient troubleshooting processes.
Implement innovative solutions to enhance the overall efficiency of the technical support operations.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.