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Technical Learning Specialist, IBM Technology Zone

5 days ago


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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

Austin, Austin, TX, United States   [ View map ]
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

IBM Technology Zone provides the infrastructure for various virtual and in-person enablement events where clients, business partners and IBMers are provided a hands-on experience with IBM Technology. As the Technical Learning Specialist, you would be responsible for ensuring successful infrastructure deployments to support IBM Learning courses. Responsibilities include, but are not limited to:
Responsibilities
• Provide infrastructure support to Technical Enablement content developers as they leverage IBM Technology Zone infrastructure to develop courses,
• Become the Learning Content Development (LCD) application expert, bettering existing processes, implementing required changes, and driving additional features and functionality,
• Monitor various IBM Learning Slack channels to provide support and insights to stakeholders,
• Monitor scheduled paid learning courses to ensure all deploy successfully,
• Work with the IBM Learning Leader to implement the new approach for paid learning bookings and scheduling,
• Responsible for managing all operations associated with IBM Learning.

Required Technical and Professional Expertise
• 2+ years of experience in the IT industry,
• Solid understanding of various infrastructures and technology - VMware, Cloud, SaaS, RedHat Virt, etc.
• Strong problem-solving skills,
• Excellent relationship management & communication skills,
• Proven ability to work with various levels in the organization,
• Ability to work in a fast-paced environment, on a high-performance team.

Preferred Technical and Professional Expertise
• Understanding of IBM technology an asset,
• Experience working in an enablement or learning organization preferred,
• Experience with project management tools - Monday.com an asset.

More Information

Application Details

  • Organization Details
    IBM US
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