Technical Skills:
· Responsibility for the implementation, integration, configuration, development, and support of all stages of the SD-WAN process.
· Updating ticket on IT service management tool with proper work notes.
·
5 days onsite work from office.
Roles and Responsibility:
· Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
· Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
· Remote support & troubleshooting of end user issues.
· Windows OS, MacBook support
· Zscaler troubleshooting.
#LI-CM2
More Information
Application Details
-
Organization Details
TCS / Tata Consultancy Services
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