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OTEN - Open Training And Education Network


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The Open Training and Education Network, OTEN, is the largest provider of distance education and vocational training in Australia. OTEN is part of the award-winning TAFE NSW - Western Sydney Institute, national winner of the 2010 Large Training Provider, and 2011 Skills for Sustainability at the Australian Training Awards.
We offer world-class distance education services and products to more than 60,000 students in over 200 TAFE NSW courses. These courses give our graduates nationally recognized qualifications through the Australian Qualifications Framework (AQF). These qualifications are highly valued by industry and the wider community both in Australia and internationally. While OTEN is physically located in the suburb of Strathfield, Sydney, our students are dispersed across Australia, from Broome to Bairnsdale and from Atherton to Albany, and internationally in Canada, United Arab Emirates, Sri Lanka, Argentina, and Germany.
Being at the forefront of innovation and adaption to technological change, OTEN is continually developing specialized multimedia teaching methods such as podcasts and interactive webinars to engage learners. In conjunction with this and the exponential growth in digital media, OTEN has embraced social networking sites such as Facebook, YouTube, Twitter, and Tumblr, which are now playing a critical role in distance education.
We continually strive to deliver the highest quality service to our students, business partners, and the community. The OTEN Customer Service Charter underpins this commitment. Distance education is a specialized field requiring a highly-skilled, professional staff. Our dedicated staff has a wealth of knowledge and experience to effectively deliver this type of education across various courses to a diverse community of students. With staff maintaining their industry experience, this ensures that our courses reflect the latest industry trends and developments.
We were very proud to celebrate 100 years of distance education in New South Wales in 2010. To commemorate this significant milestone, an e-book was written to record the many wonderful anecdotes and reflections from past and present staff and students and to demonstrate how our business has transformed along the way. We are excited about the future of distance education in Australia. By embracing the rapid changes in technology, we will continue to play a vital role as leaders in distance education and offer educational and training opportunities to diverse students.

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