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TCS

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    Must-Have • Minimum 10 years in Hybris Commerce project with Hands on experience. The project experience in Hybris e-commerce should be in implementation project. • Experience writing both unit and integration tests using frameworks like Junit. • Expert in Hybris foundational concepts and has experience and knowledge of multi-channel, multiple site, multi-tenant scenarios, also has experience in Hybris data modeling, Data integration and data migration activities along with Punchout. • B2B eCommerce implementation on Commerce cloud with Headless experiece preferred • Experience in Hybris catalog management, order management, promotions, pricing, Punchout integration with B2B institutes procurement systems and other B2B eCommerce concepts. • Strong understanding of B2B eCommerce best practices, use cases, architecture principles. • Experience in end to end eCommerce solutioning, business blueprinting, design and configuration, guiding technology and global roll outs. • Participate in sprints planning and help technical team to understand the design and provide technical help when require. • Strong analytical and critical incident troubleshooting Good-to-Have • Knowledge of various client side, server side, and database performance optimizations. • Experience/ knowledge of Hybris data hub. • Experience with infrastructure and deployment processes especially Tomcat and Apache-based clusters • Exposure to eCommerce implementation in agile methodology. • Experience with various code management, code quality and continuous integration tools: like JIRA, Confluence, Maven, Jenkins, SonarQube etc. • Excellent verbal and written communications skills. • Excellent presentation, organizational and planning skills. Anywhere in US is also considered, if located in EST zone.
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    Technical/Functional Skills React JS development experience Knowledge of Java and Spring Boot Roles & Responsibilities We are seeking an experienced Senior React JS Developer. You will play a key role in designing, developing, and maintaining web applications in healthcare insurance domain. You will leverage your expertise in React JS, along with your understanding of Java and Spring Boot, to build interactive and user-friendly interfaces that support core business functions. Responsibilities: • Design, develop, and maintain highly functional and reusable React JS components for web applications in healthcare insurance domain. • Collaborate with back-end developers to integrate React applications with Java Spring Boot APIs. • Work closely with designers and product managers to translate UI/UX mockups into high-quality, responsive React components. • Implement unit and integration tests to ensure code quality and maintainability. • Stay up-to-date with the latest trends and advancements in React JS and related technologies. • Assist in code reviews and knowledge sharing within the development team. • Understand the healthcare insurance domain and be able to translate business requirements into technical solutions. Qualifications: • Minimum 4+ years of experience as a React JS developer. • Proven experience building complex and scalable web applications using React JS. • Strong understanding of JavaScript concepts (ES6+) and best practices. • Experience with Redux or other state management solutions for React applications. • Experience with integrating React applications with back-end APIs (RESTful APIs preferred). • Working knowledge of Java and Spring Boot is a strong plus. • Experience working in a healthcare or insurance domain is a plus. • Excellent written and verbal communication skills. • Ability to work independently as well as collaboratively in a team environment. • Strong problem-solving and analytical skills. Generic Managerial Skills Candidate should be able to communicate properly with customers and teammates and the leaders.
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    Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of their Laptop/Desktop/VDI • Solve technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enroll the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnose, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 10 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. • Report on Workstation image deployments and patch compliance metrics
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    Technical/Functional Skills • At least 8 years of experience in Cognos Reports development. • Candidate must have strong understanding of Cognos architecture • Should able to create data functions in Cognos and use them in analysis • Should create inbuilt visualizations with SELECT Custom Queries • Business Intelligence and Analytics tools – Cognos • Experience in Argus Safety and Argus Insight databases • Well versed with PV concepts in context of Argus Safety product suite, PL/SQL and database querying capabilities • Experience in creating data models for periodic reporting, aggregate reporting and signal detection requirements sourcing data from custom data marts and/ or Argus Insight • Experience in Data Mart with Locked versions for supporting Periodic Reporting and Signal Detection • Ability to write complex Cognos Reports • Performing lead activity, Mentoring team technically and Requirements gathering Roles & Responsibilities • Candidate with Cognos Professional Certification • Past experience with Pharmacovigilance domain & Knowledge of Argus Safety Database model is an added advantage. • Knowledge of ITSM process • Excellent documentation, interpersonal, communication and people skills Generic Managerial Skills • Leadership, Effective verbal and written communication, Decision Making, Problem solving, Project Management, Critical Thinking and Mentorship
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    #LI-AS3 3+ years of experience as a Python Developer Good understanding of Robotics programming In-depth understanding of the Python software development stacks, ecosystems, frameworks and tools such as Numpy, Scipy, Pandas, Dask, spaCy, NLTK, sci-kit-learn and PyTorch. Experience using APIs, creating API and REST Endpoint Experience with popular Python frameworks such as Django, Flask or Pyramid. Python Robotics programming is needed Expertise in Core Java Concepts Excessive Core Java Development Experience Experience in RESTful webservices Good Understanding of Data Structure and Algorithms Basic understanding of networking concepts like Load balancers/ network toplogy/ACL’s Application Servers (Tomcat & JBOSS), Database knowledge of Oracle and/or MySQL Unix commands and scripting (Basics) Strong hands on experience in Core Java development Development experience in APIs, RESTful web-services, microservices Good understanding of Data Structures and Algorithms, Design Patterns Good knowledge on Springboot Database knowledge of Oracle and/or MySQL Unix commands and scripting
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    In-depth Hands on experience and process knowledge in Oracle Financial Modules mainly Order Management , Purchasing ,Inventory,WIP, and BOM Extensive work experience in RICEFW (Reports, Interfaces, Conversions, extensions, Forms and Workflow,PL/SQL). Experience in AOL and Sysadmin. Must be technically proficient in SQL and PLSQL with good exposure to codes and advanced PLSQL concepts.
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    In-depth Hands on experience and process knowledge in Oracle Financial Modules mainly Order Management , Purchasing ,Inventory,WIP, and BOM Extensive work experience in RICEFW (Reports, Interfaces, Conversions, extensions, Forms and Workflow,PL/SQL). Experience in AOL and Sysadmin. Must be technically proficient in SQL and PLSQL with good exposure to codes and advanced PLSQL concepts.
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    •Teradata's latest version Back up and Recovery •System Monitoring and Maintenance •Performance Tuning •Capacity Planning •Documentation • Installs, configures and upgrades Teradata software and related products. • Establish and maintain backup and recovery policies and procedures; • Implements and maintains database security; • Supports multiple Teradata Systems including independent marts/ enterprise warehouse. Teradata Database Administration experience.
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    Technical/Functional Skills: Minimum 4+ years of hands-on experience on AWS cloud development and migration. Minimum 6+ years of hands-on experience on advanced Java technologies. Minimum 3+ years of hands-on experience on pythons is plus. Good verbal and Written communication skills. Experience working with multiple disparate systems. Hands on Experience in Cloud Technologies (AWS / Azure / Google). AWS is preferred and mandatory. Proficiency with Python, Java, shell scripting (Bash and Poweshell) & SQL Experience working with streaming data and data extraction from different databases (Oracle, DB2, MySQL etc) Experienced with deploying and managing infrastructures based on Docker, Kubernetes, or OpenShift Experience with scalable data extraction tools is a plus Experience working with Kafka, Aurora, AWS Glue, Redshift is a plus Understanding of data engineering, real time streaming and/or eventing, and json parsing Experience with automating application deployment, continuous delivery, and continuous integration (Jenkins, Ansible etc.) Experience building micro services and API architecture Debugging & troubleshooting skills Must be flexible and have a passion to learn and collaborate with colleagues Must have strong oral and written communication skills • Business Intelligence/Analytics experience a plus Embraces diverse people, thinking and styles. Consistently makes safety and security, of self and others, the priority. Experience Required: Minimum 8 years of Development experience. Minimum 4+ years of hands-on experience on AWS cloud development and migration. Minimum 6+ years of hands-on experience on advanced Java technologies. Minimum 3+ years of hands-on experience on pythons is plus. Roles & Responsibilities : Develop solid and supportable modular designs for data streaming, Cloud transformation/migration, and API product development in support of critical applications Develop amazingly efficient and effective software using Java, C#, Python, .Net, Spring Boot, Microservices, APIs Enhance and maintain on prem and internal PAAS applications, and actively rework these to AWS along project timelines Help to design and implement serverless patterns from containerized applications Build industry standard APIs and help with establishing, consuming & routing calls, connectivity protocols and policy.
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    1. 8 to 10 years of professional experience.
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    Manage the implementation of Internet Only sites using Meraki network hardware (routers, switches, wireless APs). Support local depot/warehouse administration (inventory, packaging, shipping).
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    Strong knowledge in AZURE Synapse, Azure Data Factory, Qlik replicate, Qlik Compose & Denodo · SQL, PL/SQL, Python 8-10 Years Gathering business requirements and transforming to functional and technical specifications Liaising between business, Client IT and TCS team Strong knowledge in AZURE Synapse, Azure Data Factory, Qlik replicate, Qlik Compose & Denodo · Develop and maintain SQL, PL/SQL, Python code as needed
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    E3: JSP/Servlets, JSON/Jackson, Spring, REST, SOAP E2: Oracle, DB2 15 Analyzing current business processes and systems and suggesting improvements Designing solutions and writing up the technical requirements Suggesting best practices to be implemented
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    Technical/Functional Skills • Expert in Hybris foundational concepts and has experience and knowledge of multi-channel, multiple site, multi-tenant scenarios, also has experience in Hybris data modeling, Data integration and data migration activities. • Experiance in Hybris catalog management, order management, promotions, pricing and other B2B eCommerce concepts. • Strong understanding of B2B eCommerce best practices, use cases, architecture principles. • Experience in end to end eCommerce solutioning, business blueprinting, design and configuration, guiding technology and global roll outs. • Participate in sprints planning and help technical team to understand the design and provide technical help when require. Experience in working in a headless eCommerce landscape as solution architect, preferably in SAP CCV2 cloud environment. Experience Required • Approximately 10 to 12 years of total experience and Hybris Implementation experience in minimum 5 projects. • 2 – 4 years implementing Hybris Commerce • Concrete understanding of SAP Hybris Application Lifecycle Framework • Experience of implementing and/or supporting large web-based applications server-based systems/networks, ideally within an external customer facing and SLA- driven environment. • Knowledge on software architecture and multiple project methodologies: waterfall, agile, Scrum, et al. Strong academic record including a degree in Computer Science, Business or another related field Roles & Responsibilities • Implementation of SAP/Hybris Solutions to enhance the client’s business functionality and overall performance • Participate in the business analysis process and provide product and implementation expertise to clients in how best to implement and use the system, identify scope gaps, advise on workaround solutions when applicable. • Provide expertise on the functional and technical implementation of SAP Hybris Commerce, its various administrative cockpits and the SAP Hybris Accelerators. Lead client discussions mapping business requirements to the SAP Hybris platform. • Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce and more. • Understand SAP Hybris data structures, facilitate discussions about data models and leverage expertise and past experience to anticipate business implications of data modeling decisions and make necessary compromises. • Proven SAP Commerce expertise on SAP Commerc e Cloud 2005 or latest with knowledge of CCV2, Knowledge on Deployments in CCV2 instance. • Ensure solution is scalable and meets overall business requirements Conduct Solution Architecture reviews with project teams prior to design and development activities and ensure solution is scalable and meets customers' business requirements
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    Must Have Technical/Functional Skills Demonstrates high standards of professional behavior in dealings with clients, colleagues and staff. Example: SAP, Oracle, ServiceNow, Salesforce, Integration Is able to make sound and far-reaching decisions alone on major issues and to take full responsibility for them on a technical or managerial basis. Has good technical understanding and the aptitude to remain up to date with technology and industry developments. Have sound and wide business knowledge and an understanding of current and emerging information and communications technologies and of how they can support and enhance the functions of the business. Has a practical understanding of business and data analysis. Has a good working knowledge of the employing organization’s policies, management structure and business objectives, and of the existing IS portfolio and IT infrastructure. • Support at least one business process (CPQ, Sales and Marketing,) or capability (Order Management) or both. • Researches, analyzes, designs, proposes, and delivers IT architecture solutions that are optimal for the business and IT strategies. • Ensures architectures, strategies, policies, standards and practices for existing and planned systems remain compatible within IT infrastructure. • Take a leading role in the overall direction of business and digital capabilities
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    Must Have Technical/Functional Skills Levels of expertise in different aspects of architecture: Application: Expert knowledge in ERP / Applications demonstrating the above capabilities. Infrastructure / Technology: Intermediate Specialist knowledge (SME) of one or more of the following product families and its modules: SAP applications (SAP S/4 HANA, CRM, SAP ECC Modules) Formal Training and Certification are highly desirable. Experience Required Typically has extensive experience in multiple IT areas and relevant architecture experience. Requires advanced to expert level knowledge and understanding of architecture, applications, infrastructure, systems design and integration. (Overall 15 -20 Years Experience) Have a comprehensive knowledge of at least one specific technology area and a broad understanding across a wide field along with a record of applying such knowledge successfully in a variety of situations. Demonstrates the ability to take significant responsibility and shows skill in the management of change and can handle contacts of all types and at all levels. Is familiar with the principles and practices involved in development and maintenance and in service delivery. Possesses a general understanding of the business applications of IS. Is effective and persuasive in both written and oral communication. Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality. • Support at least one business process Supply Chain Management. • Researches, analyzes, designs, proposes, and delivers IT architecture solutions that are optimal for the business and IT strategies. • Ensures architectures, strategies, policies, standards and practices for existing and planned systems remain compatible within IT infrastructure. • Take a leading role in the overall direction of business and digital capabilities
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    Must Have Technical/Functional Skills Levels of expertise in different aspects of architecture: Application: Expert knowledge in ERP / Applications demonstrating the above capabilities. Infrastructure / Technology: Intermediate Specialist knowledge (SME) of one or more of the following product families and its modules: SAP applications (SAP S/4 HANA, CRM, SAP ECC Modules) Formal Training and Certification are highly desirable. Experience Required Typically has extensive experience in multiple IT areas and relevant architecture experience. Requires advanced to expert level knowledge and understanding of architecture, applications, infrastructure, systems design and integration. (Overall 15 -20 Years Experience) Have a comprehensive knowledge of at least one specific technology area and a broad understanding across a wide field along with a record of applying such knowledge successfully in a variety of situations. Demonstrates the ability to take significant responsibility and shows skill in the management of change and can handle contacts of all types and at all levels. Is familiar with the principles and practices involved in development and maintenance and in service delivery. Possesses a general understanding of the business applications of IS. Is effective and persuasive in both written and oral communication. Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality. • Support at least one business process (Order to Cash including Contract, Lease) or capability (OTC) or both. • Researches, analyzes, designs, proposes, and delivers IT architecture solutions that are optimal for the business and IT strategies. • Ensures architectures, strategies, policies, standards and practices for existing and planned systems remain compatible within IT infrastructure. • Take a leading role in the overall direction of business and digital capabilities #LI-CM
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    Must Have Technical/Functional Skills Levels of expertise in different aspects of architecture: Application: Expert knowledge in ERP / Applications demonstrating the above capabilities. Infrastructure / Technology: Intermediate Specialist knowledge (SME) of one or more of the following product families and its modules: SAP applications (SAP S/4 HANA, CRM, SAP ECC Modules) Formal Training and Certification are highly desirable. Experience Required Typically has extensive experience in multiple IT areas and relevant architecture experience. Requires advanced to expert level knowledge and understanding of architecture, applications, infrastructure, systems design and integration. (Overall 15 -20 Years Experience) Have a comprehensive knowledge of at least one specific technology area and a broad understanding across a wide field along with a record of applying such knowledge successfully in a variety of situations. Demonstrates the ability to take significant responsibility and shows skill in the management of change and can handle contacts of all types and at all levels. Is familiar with the principles and practices involved in development and maintenance and in service delivery. Possesses a general understanding of the business applications of IS. Is effective and persuasive in both written and oral communication. Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality. Roles & Responsibilities • A Senior enterprise architect plays a high level role in ensuring the strategy is developed, agreed and followed. • Responsible for the specification of systems architecture and identification of components. • Provides integrated systems analysis and recommends appropriate hardware, software, and communication links required to support IT goals and strategy. • Support successful delivery of the long-term strategy #LI-CM
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    Must Have Technical/Functional Skills Levels of expertise in different aspects of architecture: Application: Expert knowledge in ERP / Applications demonstrating the above capabilities. Infrastructure / Technology: Intermediate Specialist knowledge (SME) of one or more of the following product families and its modules: SAP applications (SAP S/4 HANA, CRM, SAP ECC Modules) Formal Training and Certification are highly desirable. Experience Required Typically has extensive experience in multiple IT areas and relevant architecture experience. Requires advanced to expert level knowledge and understanding of architecture, applications, infrastructure, systems design and integration. (Overall 15 -20 Years Experience) Have a comprehensive knowledge of at least one specific technology area and a broad understanding across a wide field along with a record of applying such knowledge successfully in a variety of situations. Demonstrates the ability to take significant responsibility and shows skill in the management of change and can handle contacts of all types and at all levels. Is familiar with the principles and practices involved in development and maintenance and in service delivery. Possesses a general understanding of the business applications of IS. Is effective and persuasive in both written and oral communication. Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality. • Support at least one business process (CPQ, Sales and Marketing,) or capability (Marketing and Sales) or both. • Researches, analyzes, designs, proposes, and delivers IT architecture solutions that are optimal for the business and IT strategies. • Ensures architectures, strategies, policies, standards and practices for existing and planned systems remain compatible within IT infrastructure. • Take a leading role in the overall direction of business and digital capabilities #LI-CM
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    Technical/Functional Skills Responsibilities • Design, develop, and maintain automation scripts and workflows for desktop deployments and data migrations of user data, applications, and settings using Autopilot, USMT, PowerShell, Power Platform, and other automation tools. • Test and troubleshoot automation solutions and ensure they meet the business and user requirements. • Provide technical support and guidance to end users and IT staff on automation-related issues and best practices. • Document and update automation processes, procedures, and standards. • Research and evaluate new automation technologies and tools and recommend improvements. Requirements .• At least 3 years of experience in desktop engineering, automation, or related roles. • Proficient in Autopilot, USMT, PowerShell, Power platform, and other desktop automation and migration tools • Knowledge of Windows 10, Microsoft 365, Azure AD, Intune, and other cloud-based services and platforms. • Strong problem-solving, troubleshooting, and communication skills. • Ability to work independently and collaboratively in a fast-paced environment. • Certifications in Microsoft, CompTIA, or other relevant areas are a plus.
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    10+ years of experience working with large-scale enterprise grade applications. 6+ years experience with an object-oriented language (preferably C#) and/or formal training in structured programming. 6+ years experience working with REST API and proficient in building third party integrations using REST API endpoints Familiarity AWS Services such as EC2 instances, Storage Technologies such as EBS, EFS and S3
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    Technical/Functional Skills Assemble and arrange materials and equipment for network cabling. Mount telecom equipment while adhering to best practices, industry standards, and manufacturer requirements. #LI-CM2
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    Job Description: Clinical – Standards and Digital Data Flow Leader Interested to be at the foreground of the next generation of clinical trials? Then this function of Clinical – Standards and Digital Data Flow Leader at Tata Consultancy Services (TCS) Life Sciences (LS) might an excellent opportunity. We are looking for an experienced & inspiring pharma leader with hands-on expertise in Clinical Standards, Digital Data Flow, Metadata Repository, Biometrics and Data Management (EDC, non-CRF), TFLs, SDR, USDM with in-depth insights in needs, challenges and innovative trends in these domains at a global level. Outstanding communciation skills with ability to translate technology in a clear & easy-to-understand language and cross-pharma senior management network are fundamental to this role. Department description & Function Positioning. TCS Life Sciences offers diverse services (e.g. clinical, IT, advisory) and novel state-of-art platform solutions (e.g. AI, IoT driven) to the life science industry. One of the platform solutions is “TCS ADD”, a modern & open drug development platform with a wide range of offers in the clinical, regulatory and safety domain. The Clinical -Standards and Digital Data Flow Leader is part of the strategic group of TCS Life Sciences and will work closely with TCS ADD Product, Business Development and Marketing teams as well as multiple pharma leaders at a global level. You will be responsible for the strategic positioning, roadmap and solution development from a business perspective for Clinical – Standards and Digital Data Flow at a global level. You will drive and co-lead thought leaderships, marketing material, advisory boards and partnerships. You will support customer presentations, industry events and RFI/RFP requests of life science leaders in these domains. Main responsibilities and duties: • Contributes in building Product and solutions in Digital Data Flow, along with Product Team by providing Subject Matter expertise and knowledge on Industry Trends. • Contributes to build differentiated Product offerings to maximize Sales and increase number of customers on Product. • Co-leads the global strategic positioning & roadmap from a business view for Clinical Standards, Digital Data Flow, Metadata Repository, Biometrics e.g. SDTM, ADaM, Regulatory Submission Packages and Data Management (EDC, non-CRF, eDTA), TFLs, SDR, USDM (e.g. STDM, ADaM.) • Co-leads the design & development for these solutions from a business view • Co-leads thought leaderships and external visibility (e.g. articles, webinars, conferences, cross-industry meetings), initiates advisory boards and represents TCS at consortia (e.g. CDISC) • Supports business development team with customer presentations, RFI/RFP requests and go-to-market strategy. Initiates customer leaderships connects and strategic partnerships. Qualifications: • Master’s degree in sciences (e.g. biology, biomedical, pharmacist, statistics) or equivalent by expertise. PhD is an advantage • At least 10-15 years of global drug development experience in Digital Data Flow, metadata repository, clinical data standards, biometrics, EDC, eDTA, gained pr eferably at top-15 pharma companies or clinical research organizations (CROs) • Extensive hands-on experience with Digital Data Flow, data collection standards, biostatistical programming, STDM, ADaM, TFL and regulatory submission packages, including innovative tools and strategies for automation. • Experience in applying AI in standardization, SDTM, ADaM and TFL generation. • Experience in strategy setting for generating EDC build from study protocol, SDR Model, USDM • Experience in innovative ways to automate testing and validation • Track record of building respect and trust with customers, employees and other internal and external stakeholders and partners. • Broad cross-pharma senior management network & preferably cross-industry forum expertise (e.g. CDISC, Transcelerate, IMI) • Outstanding communication skills with ability to translate technology in a clear & easy-to-understand language • Strong interpersonal skills including negotiation skills, facilitation skills and ability to drive for clarity and results when faced with ambiguity. • Fluent in English • Native German, French, Dutch or Swiss language is an advantage Travel • Travel expectations around 10% max. Preferred locations US Remote (New Jersey, Boston, Chicago or San Francisco/California region) Other locations are also possible #LI-NK1
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    We’re looking for an experienced Content Strategist to join our team and lend a human touch to some of the most complicated corners. You will be at the forefront of groundbreaking initiatives and play a crucial role in the use of content strategy to drive business results. You’ll work on everything from awareness-content-building to AI content implementation, with the primary goal of driving our key messages to market, communicating information effectively and efficiently, and creating a positive experience for our users. Orchestration of content will be a huge part of the job. You will strike the right balance between creation and orchestration of content. You will spread the content between Top of the funnel, middle of the funnel and bottom of the funnel content. Our product marketing managers create a lot of content. You will guide them to create relevant content, provide structure and editing services for their content. You are a self-starter that requires little direction. Along with the energy, passion to win and resilience to work in a large start up, you will be comfortable rolling up your sleeves and getting your hands dirty analyzing data, testing, iterating and creating best- in- class content practices to move the needle in your market. As the content lead your core focus will be to optimize the customer experience across digital channels, delivering the right message and content, at the right time, on the right channel. As a core member of the marketing team, you’ll work closely with product, corporate, executive, digital and PR managers to develop new creative and content as well as with digital marketing analytics to understand what’s working, what’s not, providing breakthrough recommendations on how to turn data into assets that meet the needs of customer across their journey and drives then down the funnel. Suitable for a marketer with 7+ years of experience you should demonstrate prior ownership of Social, Web and Internal marketing or other communication channels. This is an outstanding opportunity for someone who has an established background in content marketing to take ownership of content development in a progressive environment. Responsibilities: Develop and execute a comprehensive awareness content strategy across all of Digitate’s products and solutions. Be part of a team to shape and deploy a holistic digital content architecture (e.g. content strategy, content guidelines) along selected design & structural elements globally for website & social media content/assets, application notes & data sheets, brochures & briefs, videos & trainings. You’ll brief agencies to create content generation for B2B campaigns including the development of Thought leadership materials, campaign content for multiple personas blogs and support vertical marketing including; emails, white papers, web page development, business case video development, and publisher opportunities. Work in a strong collaboration with our divisions, sales & marketing functions as well as central functions and bring to life a fitting and coordinated framework for Digitate’s digital content. Apply persona & journey thinking (from awareness to purchase & aftersales) where the individual content “pieces” support a consistent & holistic customer journey across channels Ensure content is SEO optimized by working with relevant digital marketing teams Continu ously looking for ways to improve website, content and digital properties based on personas, customer insights and journey mapping. Work closely with the social team to ensure content is contextual relevant and meeting ‘moments of need’ for the customer. Represent the Marketing function as its content ambassador. Accountability for managing website content projects from ideation and development to execution and launch Create content release structure shape content release processes with clear gates and milestones Author and maintain content policies that govern AI behaviors of content generation (where applicable) Define KPIs, measure and optimize based on user feedback, metrics, accessibility practices, and usability findings Basic Qualifications: 7 years of minimum related full-time experience in help or support content, user education content, technical writing, or content strategy BA/BS or equivalent in communication, linguistics, information sciences, or similar field Strong short form writing and copy-editing skills Excellent communication skills, both written and verbal Comfortable working in a dynamic and fast-evolving environment, with the capacity to adapt to changing project needs Writing portfolio with support or user education content, direct or transactional emails, style guides, etc. Preferred Qualifications: Strong project management skills, including managing projects from start to finish, developing and working toward set deadlines, identifying project goals, and tracking progress Strong understanding of SEO and other digital marketing strategies Ideally 7+ years’ experience in a website and digital management role @ agency or client. PR/Communications experience would be an advantage. Experience working with cross functional and global teams Good understanding of current content marketing trends including the use of AI based tools #LI-AK1
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