Shoppers Mart

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Maintain excellent customer service and checkout area DUTIES & RESPONSIBILITIES: CUSTOMER SERVICE: Provides excellent customer service and positively engages with all customers Maintains a neat and organized checkout area Greets all customers and displays warm demeanor Accurately scans or enters product data Accurately accounts for cash and coupon, lottery, and PC Optimum Asks for customer’s PC Optimum Card during each transaction MERCHANDISING: Ensures proper documentation completed with respect to customers receipt and return of goods Merchandises and maintains designated areas (i.e., facing, signing, labeling, etc) LOSS PREVENTION: Ensures loss prevention Standards are followed Controls cash, lottery, and stamp inventory GENERAL: Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines Complies with all health and safety regulations Complies with all store policies and procedures Ensures the standards of housekeeping and image are maintained Perform other duties as required QUALIFICATIONS: Planning, Judgement and Decision Making Balance teamwork and efficiency in processing the customer order Organization and neatness Efficiency in processing the customer order EXPERIENCE: Strong computer and register skills Well organized with the ability to record keep Detail oriented J2WRTL Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Managing the customer service functions, including cash, cashiers and merchandising. DUTIES & RESPONSIBILITIES: HUMAN RESOURCES: Ensures cashier/merchandising staff comply with all store policies and operating procedures Trains cashiers/merchandisers in job functions Provides on-going guidance and instruction LOSS PREVENTION: Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures CUSTOMER SERVICE: Ensures store employees present proper image to the public in accordance with Uniform Policy Answers inquiries regarding location of product, rainchecks, etc. Resolves customer issues according to established guidelines (refunds, exchanges, etc.) Promotes the CSI Survey MERCHANDISING: Ensures shelves are clean and organized with proper rotation Ensures product displays are set up and taken down as directed by the AFSM/FSM GENERAL: Ensures standards of housekeeping and store image are maintained Complies with all Health and Safety requirements May be asked to perform clerical and banking duties Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the store Perform other duties as required including Cashier duties when necessary QUALIFICATIONS: Planning, Judgement and Decision Making Independent thinking as it relates to organizing store Problem solving is essential to ensure customer satisfaction EXPERIENCE: Computer literate Organized Efficient time management skills Knowledge of products and supplies J2WFSM J2WRTL Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? DUTIES & RESPONSIBILITIES: MERCHANDISING: Organize backroom product and follow Backroom Inventory Management (BIMI) processes Uses PDT and MMS Systems to perform daily tasks As directed, manage Exit Strategy and Product Return Expert in assigned areas of product inventory, product placement and expiry dates Maintains Store Standard pertaining to image and trends in store Ensures product displays are consumer focused and “shoppable” RECEIVING: Receives merchandise in accordance with the receiving policies and procedures Maintains a neat and organized backroom according to principles of backroom organization Ensures proper documentation is completed with respect to the receiving and return of goods Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards CUSTOMER SERVICE: Clean image to the customers in accordance with uniform policy and dress code Takes initiative to acknowledge and assist customers in the aisles GENERAL: Complies with all health and safety regulations Complies with all Store Standards Complies with loss prevention policies and procedures Perform other duties as required QUALIFICATIONS: Planning, Judgement and Decision Making Efficiency, organization and neatness Copes with changing situations on the sales floor Cash responsibilities (if applicable) require accuracy and efficiency in processing the customer order EXPERIENCE: Some computer and cash register skills Well organized with ability to record keep Detail oriented Ability to work independently Self-motivated WORKING CONDITIONS: Ability to work flexible shifts which may include nights and weekends PHYSICAL REQUIREMENTS: Ability to lift up to 50 pounds Ability to climb ladder J2WRTL Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 400 av Sainte-Croix, Saint-Laurent, Quebec, H4N 3L4 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Bilingual Patient Care Specialist Basic Function The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action oriented, tactful and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey. Nature and Scope The Patient Care Specialist is the main point of contact for the patient, and in some programs, also the single point of contact for the group of physician clinics/offices within that territory. The Patient Care Specialist will work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role. What you will do • Single point of contact for patients enrolled in the support program and prescribing physician, if applicable • Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required. • Informs the patient about all program offerings – for example case management support, reimbursement support, self-injection training, prescription coordination and ongoing compliance • Understands the molecule(s) in full detail • Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory • Acts as a patient advocate, exploring all options for funding of medications, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process • Administers financial means tests and manages all aspects of financial assistance within the program as applicable Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy; including self-injection training • Works collaboratively with Program Management, other Patient Care Specialists, and Field Case Manager/Case Manager (program dependent) to address patients concerns or needs and escalations interrupting the patient journey • Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time) • Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures What you will need • College Diploma or University degree is required • 2-3 years’ experience in the healthcare or pharmaceutical industry, preferably working with directly with patients and with other health professionals (i.e. physicians, nurses, pharmacists) • Experience with public (provincial and federal) and private third party drug reimbursement plans • 2-3 years’ experience in a Customer Service or Call Centre setting • Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset • Bilingualism (French & English) preferred • Demonstrated ability to work successfully within a fast paced, team based environment • Excellent communication skills, written and verbal, to interact effectively with patients and clients • Demonstrated ability to analyze and interpret information, data, and regulations. • Demonstrated ability to pay attention to details and make decisions using sound judgement. • Flexible to work longer hours, overtime as required • Able to work flexible hours between 8:00AM to 8:00PM Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Full time Type of Role: Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Durée du contrat : 4 mois Début du contrat : 6 mai 2024 Fin du contrat : 23 août 2024 Étudiant–développement et support de services professionnels en pharmacie Description : Shoppers Drug Mart/Pharmaprix est l'une des entreprises les plus reconnues et les plus fiables du commerce de détail canadien, avec plus de 1 200 magasins, dont 177 magasins PHARMAPRIX au Québec. Nous sommes un chef de file dans le domaine de la pharmacie. Bien connus et pratiques, nous disposons d'un vaste réseau de magasins qui répondent aux besoins des Canadiens. Et en ce moment, cela signifie offrir plus de moyens de se soigner grâce à nos services pharmaceutiques. L'équipe des services pharmaceutiques de notre bureau central dirige la stratégie et la planification des services pour nos pharmacies, afin de s'assurer que nos patients bénéficient des meilleurs services possibles pour les aider à répondre à leurs besoins en matière de soins de santé. Nous sommes à la recherche d'un étudiant en pharmacie – développement et support des services professionnels en pharmacie pour PHARMAPRIX. Relevant directement de la directrice, développement des services professionnels en pharmacie et planification stratégique, l'étudiant sera chargé d'appuyer les initiatives de services professionnels en pharmacie au Québec afin de permettre aux pharmaciens d'offrir les meilleurs services de soins à leurs patients et de répondre aux besoins de soins de santé des patients, au moment et à l'endroit où ils en ont besoin. Emplacement de travail en mode hybride Bureau central de PHARMAPRIX Montréal 400, av. Sainte-Croix, suite 10, Saint-Laurent, QC H4N 3L4 Ce que vous ferez : - Soutenir l'élaboration et la mise à jour d'outils et de ressources provinciaux de pratique professionnelle afin d'aider les équipes de pharmaciens à offrir des services de soins de première ligne et préventifs de qualité. Soutenir le gestionnaire principal dans : - Planification, lancement et élaboration de nouveaux programmes et initiatives en pharmacie - ldentification et évaluation de nouveaux outils pour développer les programmes de santé et de bien-être des pharmacies, notamment pour des projets pilotes et des tests auprès des pharmaciens propriétaires - Élaboration des communications en pharmacie et la soumission de ces communications - Collaboration avec les équipes de marketing et de marketing numérique pour lancer des campagnes auprès des patients et améliorer la présence numérique - Analyser les données quantitatives et qualitatives afin de dégager des idées et d'évaluer l'impact commercial des initiatives en cours et nouvelles - Préparer des rapports et des présentations selon les besoins. Ce dont vous aurez besoin : - Actuellement inscrit à un diplôme universitaire dans un domaine de la santé (pharmacie ou domaine connexe), des affaires ou un domaine connexe. - De solides compétences en matière d'analyse et de résolution de problèmes - Excellent sens de l'organisation, souci du détail - Excellentes compétences en matière de relations interpersonnelles, de collaboration et de communication, le bilinguisme étant un atout certain. - S'épanouir dans un environnement agile et rapide et être capable de travailler sur des priorités multiples. - Maîtrise de la suite Microsoft Office, en particulier MS Excel et PowerPoint. Loblaw reconnaît que la diversité du Canada est une source de fierté et de force nationale. Nous nous sommes donné comme priorité de refléter l'évolution de la diversité de notre pays dans les produits que nous vendons, les personnes que nous embauchons et la culture que nous créons dans notre organisation. Des aménagements sont disponibles sur demande pour les candidats et les collègues handicapés. En outre, nous pensons que le respect des lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre code de conduite - il renforce ce que nos clients et nos partenaires attendent de nous Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a competitive pay program and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Full time Type of Role: Temporary (Fixed Term) Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Durée du contrat : 4 mois Début du contrat : 6 mai 2024 Fin du contrat : 23 août 2024 Étudiant–développement et support de services professionnels en pharmacie Description : Shoppers Drug Mart/Pharmaprix est l'une des entreprises les plus reconnues et les plus fiables du commerce de détail canadien, avec plus de 1 200 magasins, dont 177 magasins PHARMAPRIX au Québec. Nous sommes un chef de file dans le domaine de la pharmacie. Bien connus et pratiques, nous disposons d'un vaste réseau de magasins qui répondent aux besoins des Canadiens. Et en ce moment, cela signifie offrir plus de moyens de se soigner grâce à nos services pharmaceutiques. L'équipe des services pharmaceutiques de notre bureau central dirige la stratégie et la planification des services pour nos pharmacies, afin de s'assurer que nos patients bénéficient des meilleurs services possibles pour les aider à répondre à leurs besoins en matière de soins de santé. Nous sommes à la recherche d'un étudiant en pharmacie – développement et support des services professionnels en pharmacie pour PHARMAPRIX. Relevant directement de la directrice, développement des services professionnels en pharmacie et planification stratégique, l'étudiant sera chargé d'appuyer les initiatives de services professionnels en pharmacie au Québec afin de permettre aux pharmaciens d'offrir les meilleurs services de soins à leurs patients et de répondre aux besoins de soins de santé des patients, au moment et à l'endroit où ils en ont besoin. Emplacement de travail en mode hybride Bureau central de PHARMAPRIX Montréal 400, av. Sainte-Croix, suite 10, Saint-Laurent, QC H4N 3L4 Ce que vous ferez : - Soutenir l'élaboration et la mise à jour d'outils et de ressources provinciaux de pratique professionnelle afin d'aider les équipes de pharmaciens à offrir des services de soins de première ligne et préventifs de qualité. Soutenir le gestionnaire principal dans : - Planification, lancement et élaboration de nouveaux programmes et initiatives en pharmacie - ldentification et évaluation de nouveaux outils pour développer les programmes de santé et de bien-être des pharmacies, notamment pour des projets pilotes et des tests auprès des pharmaciens propriétaires - Élaboration des communications en pharmacie et la soumission de ces communications - Collaboration avec les équipes de marketing et de marketing numérique pour lancer des campagnes auprès des patients et améliorer la présence numérique - Analyser les données quantitatives et qualitatives afin de dégager des idées et d'évaluer l'impact commercial des initiatives en cours et nouvelles - Préparer des rapports et des présentations selon les besoins. Ce dont vous aurez besoin : - Actuellement inscrit à un diplôme universitaire dans un domaine de la santé (pharmacie ou domaine connexe), des affaires ou un domaine connexe. - De solides compétences en matière d'analyse et de résolution de problèmes - Excellent sens de l'organisation, souci du détail - Excellentes compétences en matière de relations interpersonnelles, de collaboration et de communication, le bilinguisme étant un atout certain. - S'épanouir dans un environnement agile et rapide et être capable de travailler sur des priorités multiples. - Maîtrise de la suite Microsoft Office, en particulier MS Excel et PowerPoint. Loblaw reconnaît que la diversité du Canada est une source de fierté et de force nationale. Nous nous sommes donné comme priorité de refléter l'évolution de la diversité de notre pays dans les produits que nous vendons, les personnes que nous embauchons et la culture que nous créons dans notre organisation. Des aménagements sont disponibles sur demande pour les candidats et les collègues handicapés. En outre, nous pensons que le respect des lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre code de conduite - il renforce ce que nos clients et nos partenaires attendent de nous Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a competitive pay program and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Full time Type of Role: Temporary (Fixed Term) Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 400 av Sainte-Croix, Saint-Laurent, Quebec, H4N 3L4 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Relevant directement du vice-président, Exploitation, le titulaire du poste assure un suivi et l’atteinte des ventes unitaires, des ventes en dollars et des marges de profit prévues en plus d’optimiser le rendement des éléments des pharmacies en identifiant les lacunes en matière de performance, et en fournissant des conseils, des renseignements et des instructions pour améliorer les résultats.  Le titulaire du poste favorise les résultats positifs afin de maximiser la croissance et le rendement des activités pharmaceutiques. De plus, il fournit des conseils et collabore avec les pharmaciens propriétaires et les employés de la pharmacie sur les problèmes opérationnels afin de résoudre les problèmes au niveau du magasin pour la pharmacie lorsque nécessaire.  Cela peut comprendre de changer ou de modifier les processus ou les procédures au besoin.  Le titulaire est la ressource de l’entreprise pour les pharmaciens et pharmaciens propriétaires et l’expert au niveau du magasin pour ce qui concerne les activités de l’officine du magasin. Votre rôle : Assurer la liaison en étroite collaboration avec les pharmaciens propriétaires, les équipes de l’officine et le gérant de district pour assurer la cohérence des normes d’exploitation, des services pharmaceutiques et de l’exécution des programmes des pharmacies, en plus d’atteindre les objectifs et de favoriser un environnement propice à l’amélioration continue. Être responsable du succès de l’exploitation des pharmacies et la rentabilité de la pharmacie de tous les magasins dans la région assignée. Analyser les ventes unitaires, les ventes en dollars et les marges de profit ainsi que les dépenses pour faire le suivi du succès financier de chaque emplacement, mettre en évidence les secteurs de croissance potentiels et assurer que les pharmaciens propriétaires sont sur la bonne voie pour atteindre les objectifs du plan harmonisé. Surveiller les systèmes d’affaires des pharmacies de chaque emplacement afin de mettre en évidence et de recommander des possibilités d’amélioration. Comprendre le potentiel de croissance et les réussites financières de chaque pharmacie au sein d’un marché donné, cibler les leviers nécessitant l’activation afin de réaliser ce potentiel, et développer, en partenariat avec le pharmacien propriétaire, une la stratégie propre au magasin pour assurer que chaque magasin est rentable par rapport à ses capacités. Assurer la liaison avec les magasins et les intervenants du siège social quant à la pratique de la pharmacie et des soins aux patients, notamment sur les inspections des ordres professionnels, les pertes de narcotiques présumées, les erreurs de médication et les problèmes de l’officine en matière de TI, afin de résoudre les problèmes rapidement et efficacement. Élaborer et communiquer des plans d’action pour mettre en œuvre efficacement les initiatives de l’entreprise en matière de services pharmaceutiques. Préparer et présenter de l’information lors des réunions régionales et de district, au besoin, pour informer le rendement de la pharmacie en selon des données mesurables pertinentes. Maintenir une connaissance des directives d’exploitation des services pharmaceutiques et surveiller les changements apportés à la législation en vigueur ayant une incidence sur les affaires pharmaceutiques afin que tous les magasins de détail soient conformes aux mandats de réglementation. Comprendre la stratégie en matière de services pharmaceutiques de l’entreprise en collaboration avec le directeur des services pharmaceutiques, et travailler avec le vice-président de l’exploitation pour déterminer les occasions afin de maximiser la réussite de chaque programme de pharmacie de l’entreprise. Fournir une transition en douceur réussie des pharmaciens propriétaires et des mutations/acquisitions entre magasins, assurer que les bonnes normes d’exploitation soient mises en œuvre et que les procédures opérationnelles soient suivies dans l’officine. Cibler et développer des pharmaciens propriétaires potentiels et offrir des propositions et de recommandations au vice-président de l’exploitation; comprendre le plan de développement individuel des membres de l’équipe actuelle et l’identification des candidats de talent. Exigences du poste : Ce poste nécessite un grand esprit d’initiative et un très bon sens de jugement afin d’organiser et de prioriser les tâches, la charge de travail et les projets. La courtoisie, le tact et la diplomatie sont de mise lors des échanges avec les collègues et dans les relations de travail quotidiennes Expérience de travail : un minimum de 5 ans d’expérience en pharmacie, de préférence dans un environnement de vente au détail.  Connaissance des systèmes de gestion des stocks. Amélioration des processus : requiert la capacité d’améliorer les processus de travail et les équipes.  Superviser les processus connexes en dirigeant les équipes de travail ou de projets. Leadership : excellentes aptitudes de facilitateur et de leadership, capacité à prendre des décisions pour atteindre des objectifs d’entreprise particuliers, établir les priorités avec des exceptions variables.  Compétences interpersonnelles permettant de fournir des solutions en utilisant des approches imaginatives qui demandent de faire preuve de jugement constructif et d’innovation. Communication : excellentes aptitudes pour la communication écrite et verbale en anglais. La connaissance du français est un grand atout. Sens des affaires : compréhension approfondie des normes de qualité en matière d’amélioration opérationnelle, de planification stratégique et de croissance des affaires. Compétences informatiques : aptitudes informatiques pour produire et interpréter des rapports, documents et présentations. Un permis de conduire valide est requis. Formation Diplôme d’études postsecondaires équivalent à un diplôme universitaire en pharmacie.  Doit être un pharmacien autorisé en règle auprès de l’Association des pharmaciens du Canada. En plus des compétences et de l’expérience ci-dessus, il est considéré comme un atout d’avoir deux ans d’expérience chez SDM/PHX.   Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Full time Type of Role: Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 400 Avenue Sainte-Croix, Suite 10, Montreal, Quebec, H4N 3L4 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Poste à temps partiel avec possibilité d'évolution vers un horaire à temps plein. Le candidat peut résider dans n’importe quelle province, mais il fournira des services aux résidents du Québec. Aperçu du poste : Le diététiste à ce poste sera responsable de fournir des services de nutrition cliniques aux clients qui recherchent des services de nutrition par l’entremise de Shoppers Drug Mart/Pharmaprix, en mettant l’accent sur la gestion des maladies chroniques. Les services de nutrition seront offerts virtuellement (par téléphone ou par vidéo). L’aspect clé de ce poste sera d’établir une pratique collaborative avec les pharmaciens qui exercent chez Shoppers Drug Mart/Pharmaprix, y compris les clients dirigés vers ou par les équipes de l’officine. De plus, vous pouvez également offrir des séances éducatives de groupe sur la nutrition virtuellement pour contribuer à la croissance de notre offre de santé et de bien-être. Nous sommes à la recherche d’une personne qui est passionnée par la prestation de services de nutrition tout en étant en mesure de soutenir les objectifs d’affaires. Il s’agit d’un rôle clé pour nous aider à développer et à faire croître nos services de nutrition chez Shoppers Drug Mart/Pharmaprix. Le titulaire du poste relève du gestionnaire principal, opérations et habilitation des diététistes. Principales responsabilités : Fournir des consultations téléphoniques ou virtuelles aux clients et aux patients de la pharmacie situés dans la province de Québec. Atteindre les objectifs financiers individuels. Établir de solides relations avec les équipes de l’officine en magasin pour obtenir des recommandations et mettre à jour les soins aux patients communs. Grande capacité à offrir des services de nutrition en ligne et du coaching, et désir d’accroître le rendement du service afin qu’ils atteignent les objectifs de ventes. Créer et bâtir des liens, tant à l’interne qu’au sein de la communauté, afin de faire croître l’entreprise. Maintenir la présence sur les médias sociaux des services de nutrition en ligne de Shoppers Drug Mart/Pharmaprix avec du contenu intéressant. Se conformer aux processus et aux processus standardisés liés à la prestation de services aux clients de Shoppers Drug Mart/Pharmaprix par l’entremise de technologies et de systèmes. Respecter la confidentialité et la sécurité des données des patients. Recueillir activement les commentaires des clients sur l’impact de l’intervention nutritionnelle. Fournir de la rétroaction sur les services, les opérations et les processus à l’équipe des opérations centrales afin de raffiner l’offre de services et les processus pour devenir plus efficaces et soutenir la croissance du concept. Qualifications : Être membre en règle de l’ordre professionnel des diététistes de la province. Détenir ou être prêt à détenir un permis au Québec. Être titulaire d’une assurance responsabilité professionnelle. Expérience en consultation individuelle en nutrition, préférablement en consultation virtuelle. Expérience en consultation dans le domaine de la prise en charge des maladies chroniques, en particulier le diabète et les maladies cardiaques. Grande passion pour la prestation de services de nutrition en ligne et grande habileté avec la technologie. Sens des affaires et expérience de la vente. Expérience dans les principes d’entrevue motivationnelle, un atout. Expérience avec les médias sociaux et connaissance de la valeur de positionnement des diététistes par l’entremise des plateformes sociales. Expérience de travail avec une multitude d’intervenants (p. ex., clients, pharmaciens, responsables d’autres unités commerciales). Aptitudes marquées pour la communication orale. Excellentes aptitudes pour le multitâche et l’organisation. Capacité à travailler selon des horaires flexibles, dont au moins deux soirs par semaine. Capacité d’adaptation et esprit entrepreneurial, et démontre un intérêt et un désir d’assurer la croissance de l’entreprise. Excellente maîtrise du français, maîtrise de l’anglais, un atout. Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Part time Type of Role: Temporary with Benefits (Fixed Term) Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximize sales of beauty products and services sold by Shoppers Drug Mart DUTIES & RESPONSIBILITIES: Sales Expectations Maximizes sales and awareness of promotional programs Possesses a “selling is fun” attitude Promotes sales of beauty products Promotes sales through encouraging customers to participate in the PC Optimum program CUSTOMER SERVICE: Promote a positive environment for customers and coworkers Always put the Customer first and provides superior customer service Actively models the desired behavior with eClienteling to provide superior customer service Promotes products through marketing and encourages use of the PC Optimum program Actively promote and book appointments for in-Store events OPERATIONS: Exhibits and promotes the company’s products and services Attend appropriate vendor schools Attends workshop/education sessions Adheres to Cosmetics Operating Standards GENERAL: Complies with all health and safety regulations Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the department Acts professionally at all times Perform other duties as required QUALIFICATIONS: Planning, Judgment and Decision Making Independent thinking and decisions Selling skills in Cosmetics EXPERIENCE: Proven consultative skills to provide information Selling experience with a proven track record A good knowledge of various beauty products and services available Ability to conduct sit down makeup and skincare consultations and demonstrate application Strong communication skills PHYSICAL REQUIREMENTS: Ability to lift up to 50 pounds Ability to climb ladder Ability to bend and stretch to stock shelves J2WRTL J2WCBB Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Ensure all privacy requirements are met, including, customer confidentiality and consent management Be clearly identifiable to the public Why this role is important: Here at Shoppers Drug Mart, we take pride and ownership in helping Canadians live life well. We’re looking for talented individuals who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We can offer progressive careers, comprehensive training, flexibility and a great benefits package! Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for future pharmacists in a community pharmacy. Our retail / community environment will provide real world training to enhance academic experience. Students will learn about the expanding roles of the community pharmacist. What we offer: Expose students to the practice of pharmacy in a community setting- Enhance communication skills with patients, employees, and other health care workers- Enhance students' knowledge of OTC products, disease state management, drug therapy, and patient counseling skills- Teach skills necessary to manage a retail pharmacy- Prepare future pharmacists to be successful in a community setting. If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you. J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? Flexible scheduling is available for pharmacy manager position. SUMMARY: To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 3975 Jane St, North York, Ontario, M3N 2K1 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Asset Protection Representative (Loss Prevention) Shoppers Drug Mart is looking for an Asset Protection Representative (APR), formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset Protection teams in Canada and help keep the stores a great place for customers to shop!  Are you detailed oriented, organized, patient, able to work independently and cool under pressure, we have a career for you!  Working in a dynamic environment, reporting into Asset Protection you will partner with the store management team to ensure product loss is minimized and Asset Protection awareness is on the minds of everyone. Your expertise in safety and investigation contributes to the bottom line, mitigates loss and increases profitability. Support for you at Shoppers Drug Mart goes far beyond a pay cheque. We will reimburse your annual security license costs and support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a Purchase Discount program as well as a company matched Pension Plan, Health Benefits, Employee Stock Purchase Program and eligible Annual Bonus Program. As an Asset Protection Representative, You will: Deter, detect and apprehend for theft and fraud within retail locations; compile and present evidence for the purpose of court or arbitration Collaborate with other APRs to investigate provincial or national Organized Retail Crime (ORC) cases when they arise Collaborate with the local police service regularly Detect and identify potential shrink opportunities within operational core compliance Build and maintain partnerships with Associate-Owners and their team(s) by communicating and provide training on Asset Protection policies and procedures Assist Associate-Owners and their team(s) with incident de-escalation Participate in Community Events Available to work a variety of shifts including days, evenings, nights, overnights and weekends (40 hours per week) Required Skills, Qualifications & Experience: Valid Provincial Security Guard License required Basic understanding of the of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest and CCTV and/or surveillance systems & have a working knowledge of Windows based applications (Word, Power Point and Outlook) Professional, friendly and approachable demeanor A high degree of initiative and integrity required to be successful in a dynamic environment  Strong collaborative skills and a willingness to support Associate-Owners Ability to stand and walk for long periods of time How You will Succeed: At Shoppers Drug Mart, we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections.  Accommodation is available upon request for applicants and colleagues with disabilities. Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Full time Type of Role: Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Ensure all privacy requirements are met, including, customer confidentiality and consent management Be clearly identifiable to the public Why this role is important: Here at Shoppers Drug Mart, we take pride and ownership in helping Canadians live life well. We’re looking for talented individuals who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We can offer progressive careers, comprehensive training, flexibility and a great benefits package! Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for future pharmacists in a community pharmacy. Our retail / community environment will provide real world training to enhance academic experience. Students will learn about the expanding roles of the community pharmacist. What we offer: Expose students to the practice of pharmacy in a community setting- Enhance communication skills with patients, employees, and other health care workers- Enhance students' knowledge of OTC products, disease state management, drug therapy, and patient counseling skills- Teach skills necessary to manage a retail pharmacy- Prepare future pharmacists to be successful in a community setting. If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you. J2WRTL J2WRRX Why work in a Pharmaprix store or community pharmacy? Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Employment Type: Part time Type of Role: Regular Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? RÉCAPITULATIF : Offrir un service à la clientèle rapide et de qualité supérieure au comptoir postal, à l'emploi de Pharmaprix. Le poste est du lundi au vendredi. 2 quarts de jours (9h à 17h) et 3 quarts de soir (12h à 20h) chaque semaine. Salaire à l'heure à discuter selon expérience. RÉCAPITULATIF : Assurer un excellent service à la clientèle et une bonne tenue des caisses. TÂCHES ET RESPONSABILITÉS : SERVICE À LA CLIENTÈLE Offrir un excellent service à la clientèle et interagir positivement avec les tous les clients.Garder la zone des caisses propre et bien organisée.Accueillir tous les clients et adopter une attitude chaleureuse.Balayer le code à barres ou entrer les données des produits avec exactitude.Comptabiliser avec exactitude l’argent. MARCHANDISAGE : S’assurer que la documentation adéquate est remplie en ce qui a trait aux reçus des clients et au retour des marchandises.Marchandiser et garder en ordre les lieux désignés (p. ex., produits de façade, affiches, étiquettes, etc.). PRÉVENTION DES PERTES : Veiller au respect des normes de prévention des pertes.Contrôler l’argent et les stocks de timbres. GÉNÉRAL : Présenter au public une image adéquate et conforme à la politique en matière d’uniformes et aux lignes directrices du code vestimentaire.Se conformer à toutes les réglementations en matière de santé et de sécurité.Respecter toutes les politiques et procédures du magasin.S’assurer que les normes de nettoyage et d’image sont maintenues.S’acquitter d’autres tâches au besoin. COMPÉTENCES : Pouvoir planifier, juger et prendre des décisions.Assurer l’équilibre entre le travail d’équipe et l’efficacité lors du traitement des commandes des clients.Faire preuve d’organisation et de propreté.Traiter efficacement la commande du client. EXPÉRIENCE : Expérience avec les ordinateurs et la caisse (formation donnée sur place)Faire preuve d’une bonne organisation et de capacité à tenir des dossiers.Être soucieux des détails. Why work in a Pharmaprix store or community pharmacy? Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Employment Type: Full time Type of Role: Regular Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximize sales of beauty products and services sold by Shoppers Drug Mart DUTIES & RESPONSIBILITIES: Sales Expectations Maximizes sales and awareness of promotional programs Possesses a “selling is fun” attitude Promotes sales of beauty products Promotes sales through encouraging customers to participate in the PC Optimum program CUSTOMER SERVICE: Promote a positive environment for customers and coworkers Always put the Customer first and provides superior customer service Actively models the desired behavior with eClienteling to provide superior customer service Promotes products through marketing and encourages use of the PC Optimum program Actively promote and book appointments for in-Store events OPERATIONS: Exhibits and promotes the company’s products and services Attend appropriate vendor schools Attends workshop/education sessions Adheres to Cosmetics Operating Standards GENERAL: Complies with all health and safety regulations Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the department Acts professionally at all times Perform other duties as required QUALIFICATIONS: Planning, Judgment and Decision Making Independent thinking and decisions Selling skills in Cosmetics/ luxury goods EXPERIENCE: Proven consultative skills to provide information Selling experience with a proven track record A good knowledge of various beauty products and services available Ability to conduct sit down makeup and skincare consultations and demonstrate application Strong communication skills PHYSICAL REQUIREMENTS: Ability to lift up to 50 pounds Ability to climb ladder Ability to bend and stretch to stock shelves J2WRTL J2WCBB Why work in a Pharmaprix store or community pharmacy? Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Employment Type: Full time Type of Role: Regular Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Maintain excellent customer service and checkout area DUTIES & RESPONSIBILITIES: CUSTOMER SERVICE: Provides excellent customer service and positively engages with all customers Maintains a neat and organized checkout area Greets all customers and displays warm demeanor Accurately scans or enters product data Accurately accounts for cash and coupon, lottery, and PC Optimum Asks for customer’s PC Optimum Card during each transaction MERCHANDISING: Ensures proper documentation completed with respect to customers receipt and return of goods Merchandises and maintains designated areas (i.e., facing, signing, labeling, etc) LOSS PREVENTION: Ensures loss prevention Standards are followed Controls cash, lottery, and stamp inventory GENERAL: Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines Complies with all health and safety regulations Complies with all store policies and procedures Ensures the standards of housekeeping and image are maintained Perform other duties as required QUALIFICATIONS: Planning, Judgement and Decision Making Balance teamwork and efficiency in processing the customer order Organization and neatness Efficiency in processing the customer order EXPERIENCE: Strong computer and register skills Well organized with the ability to record keep Detail oriented J2WRTL Why work in a Pharmaprix store or community pharmacy? Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Employment Type: Full time Type of Role: Regular Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? TÂCHES ET RESPONSABILITÉS : Marchandiseur de la Galerie Beauté à temps partiel : Utiliser le terminal portatif et le MMS pour effectuer des tâches quotidiennes.Gérer la stratégie de liquidation et les retours de produits selon les directives.Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.Maintenir les normes du magasin en ce qui concerne l’image et les tendances en magasin.S’assurer que les présentoirs de produits sont axés sur le consommateur et qu’ils sont « accessibles ».Atteindre les objectifs de ventes quotidiennes. SERVICE À LA CLIENTÈLE : Présenter aux clients une image propre, conformément à la politique sur les uniformes et au code vestimentaire.Prendre l’initiative de saluer et d’aider les clients dans les allées.Connaître le marché des cosmétiques.Aptitudes démontrées pour le service à la clientèle. GÉNÉRAL : Se conformer à toutes les réglementations en matière de santé et de sécurité.Respecter toutes les normes du magasin.Respecter les politiques et procédures de prévention des pertes.S’acquitter d’autres tâches au besoin. COMPÉTENCES : Planification, jugement et prise de décision.Efficacité, organisation et propreté.Gérer les situations changeantes sur la surface de vente.Les responsabilités liées à la caisse (s’il y a lieu) exigent de l’exactitude et de l’efficacité dans le traitement des commandes des clients. EXPÉRIENCE : Compétences de base en caisse.Bonne organisation et capacité à tenir des dossiers.Minutie.Capacité à travailler de manière indépendante.Motivation personnelle. CONDITIONS DE TRAVAIL : Capacité à travailler selon des quarts de travail flexibles, ce qui peut inclure les quarts de soir et de fin de semaine. J2WRTL J2WRTL J2WCBB Why work in a Pharmaprix store or community pharmacy? Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Employment Type: Part time Type of Role: Regular Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? TÂCHES ET RESPONSABILITÉS : Cosméticienne de la Galerie Beauté : Utiliser le terminal portatif et le MMS pour effectuer des tâches quotidiennes.Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.Maintenir les normes du magasin en ce qui concerne l’image et les tendances en magasin.S’assurer que les présentoirs de produits sont axés sur le consommateur et qu’ils sont « accessibles ».Atteindre les objectifs de ventes quotidiennes. SERVICE À LA CLIENTÈLE : Présenter aux clients une image propre, conformément à la politique sur les uniformes et au code vestimentaire.Prendre l’initiative de saluer et d’aider les clients dans les allées.Connaître le marché des cosmétiques.Aptitudes démontrées pour le service à la clientèle. GÉNÉRAL : Se conformer à toutes les réglementations en matière de santé et de sécurité.Respecter toutes les normes du magasin.Respecter les politiques et procédures de prévention des pertes.S’acquitter d’autres tâches au besoin. COMPÉTENCES : Efficacité, organisation et propreté.Gérer les situations changeantes sur la surface de vente.Les responsabilités liées à la caisse (s’il y a lieu) exigent de l’exactitude et de l’efficacité dans le traitement des commandes des clients. EXPÉRIENCE : Compétences de base en caisse, un atout.Bonne organisation.Minutie.Capacité à travailler de manière indépendante.Motivation personnelle. CONDITIONS DE TRAVAIL : Capacité à travailler selon des quarts de travail flexibles, ce qui peut inclure les quarts de soir et de fin de semaine. J2WRTL J2WRTL J2WCBB Why work in a Pharmaprix store or community pharmacy? Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Employment Type: Part time Type of Role: Regular Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? DUTIES & RESPONSIBILITIES: MERCHANDISING: Organize backroom product and follow Backroom Inventory Management (BIMI) processes Uses PDT and MMS Systems to perform daily tasks As directed, manage Exit Strategy and Product Return Expert in assigned areas of product inventory, product placement and expiry dates Maintains Store Standard pertaining to image and trends in store Ensures product displays are consumer focused and “shoppable” RECEIVING: Receives merchandise in accordance with the receiving policies and procedures Maintains a neat and organized backroom according to principles of backroom organization Ensures proper documentation is completed with respect to the receiving and return of goods Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards CUSTOMER SERVICE: Clean image to the customers in accordance with uniform policy and dress code Takes initiative to acknowledge and assist customers in the aisles GENERAL: Complies with all health and safety regulations Complies with all Store Standards Complies with loss prevention policies and procedures Perform other duties as required QUALIFICATIONS: Planning, Judgement and Decision Making Efficiency, organization and neatness Copes with changing situations on the sales floor Cash responsibilities (if applicable) require accuracy and efficiency in processing the customer order EXPERIENCE: Some computer and cash register skills Well organized with ability to record keep Detail oriented Ability to work independently Self-motivated WORKING CONDITIONS: Ability to work flexible shifts which may include nights and weekends PHYSICAL REQUIREMENTS: Ability to lift up to 50 pounds Ability to climb ladder J2WRTL Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? DUTIES & RESPONSIBILITIES: MERCHANDISING: Organize backroom product and follow Backroom Inventory Management (BIMI) processes Uses PDT and MMS Systems to perform daily tasks As directed, manage Exit Strategy and Product Return Expert in assigned areas of product inventory, product placement and expiry dates Maintains Store Standard pertaining to image and trends in store Ensures product displays are consumer focused and “shoppable” RECEIVING: Receives merchandise in accordance with the receiving policies and procedures Maintains a neat and organized backroom according to principles of backroom organization Ensures proper documentation is completed with respect to the receiving and return of goods Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards CUSTOMER SERVICE: Clean image to the customers in accordance with uniform policy and dress code Takes initiative to acknowledge and assist customers in the aisles GENERAL: Complies with all health and safety regulations Complies with all Store Standards Complies with loss prevention policies and procedures Perform other duties as required QUALIFICATIONS: Planning, Judgement and Decision Making Efficiency, organization and neatness Copes with changing situations on the sales floor Cash responsibilities (if applicable) require accuracy and efficiency in processing the customer order EXPERIENCE: Some computer and cash register skills Well organized with ability to record keep Detail oriented Ability to work independently Self-motivated WORKING CONDITIONS: Ability to work flexible shifts which may include nights and weekends PHYSICAL REQUIREMENTS: Ability to lift up to 50 pounds Ability to climb ladder J2WRTL Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers. DUTIES & RESPONSIBILITIES: Customer Service Greet customer promptly and gather prescription information according to Standards Perform duties in priority according to Role assigned on Role Assignment Schedule Refer to the pharmacist all clinical inquiries Accurate dispensing prescription medications Third Party adjudication where required and necessary Set realistic customer expectations as to wait times Locate and cash out prescriptions and any ancillary items Ensure customers requiring counseling are referred to the Pharmacist Maintain and control the cash register in the dispensary Adhere to all confidentiality and privacy requirements ADMINISTRATION: Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders with the exception of, controlled drugs and narcotics Adjudicate third party billing, online and manage manual Third-Party Accounts Answer telephone and refer to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice Accurately file completed documentation as per Pharmacy Standards of Practice PRESCRIPTION WORKFLOW: Assist in prescription preparation to company's standards and professional services Data entry for new prescriptions, and managing refill request processing Select medications to fill prescriptions according to Pharmacy Standards of Practice Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards Accurately enter and maintain appropriate data within the applicable Pharmacy systems SKILLS AND QUALIFICATIONS: Registered with the corresponding provincial licensing college Diploma from a Pharmacy Technician College Previous Pharmacy Experience preferred Effective organizational skills, ability to multitask Problem Solving Skills Strong attention to detail J2WRXA J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers. DUTIES & RESPONSIBILITIES: Customer Service Greet customer promptly and gather prescription information according to Standards Perform duties in priority according to Role assigned on Role Assignment Schedule Refer to the pharmacist all clinical inquiries Set realistic customer expectations as to wait times Locate and cash out prescriptions and any ancillary items Ensure customers requiring counseling are referred to the Pharmacist Maintain and control the cash register in the dispensary Adhere to all confidentiality and privacy requirements Administration: Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders with the exception, of controlled drugs and narcotics Adjudicate third party billing, online and manage manual Third-Party Accounts Answer telephone and refer to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice Assist pharmacist in coordinating call backs Accurately file completed documentation as per Pharmacy Standards of Practice Prescription Workflow: Assist in prescription preparation to company's standards and professional services Data entry for new prescriptions, and managing refill request processing Select medications to fill prescriptions according to Pharmacy Standards of Practice Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards Accurately enter and maintain appropriate data within the applicable Pharmacy systems Skills & Qualifications: High School Diploma Diploma from a Pharmacy Assistant credited course preferred Previous Pharmacy Experience preferred Effective organizational skills, ability to multi task Problem Solving Skills Strong attention to detail J2WRXA Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.