Shoppers Mart

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximize sales of beauty products and services sold by Shoppers Drug Mart DUTIES & RESPONSIBILITIES: Sales Expectations Maximizes sales and awareness of promotional programs Possesses a “selling is fun” attitude Promotes sales of beauty products Promotes sales through encouraging customers to participate in the PC Optimum program CUSTOMER SERVICE: Promote a positive environment for customers and coworkers Always put the Customer first and provides superior customer service Actively models the desired behavior with eClienteling to provide superior customer service Promotes products through marketing and encourages use of the PC Optimum program Actively promote and book appointments for in-Store events OPERATIONS: Exhibits and promotes the company’s products and services Attend appropriate vendor schools Attends workshop/education sessions Adheres to Cosmetics Operating Standards GENERAL: Complies with all health and safety regulations Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the department Acts professionally at all times Perform other duties as required QUALIFICATIONS: Planning, Judgment and Decision Making Independent thinking and decisions Selling skills in Cosmetics EXPERIENCE: Proven consultative skills to provide information Selling experience with a proven track record A good knowledge of various beauty products and services available Ability to conduct sit down makeup and skincare consultations and demonstrate application Strong communication skills PHYSICAL REQUIREMENTS: Ability to lift up to 50 pounds Ability to climb ladder Ability to bend and stretch to stock shelves J2WRTL J2WCBB Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor. DUTIES & RESPONSIBILITIES: OPERATIONS: Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity Ensures staffing levels are adequate to effectively operate the business HUMAN RESOURCES: Complies with Human Resources Standards To help with hiring in conjunction with the FSM, Hires and/or supports hiring for all departments, excluding Pharmacy Maintains wage administration within SLPH guidelines Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values QUALIFICATIONS: Planning, Judgement and Decision Making Planning and preparation for Inventory Management Use judgment and decision-making skills to control expenses Provides effective leadership and ongoing mentorship and ensures development of all staff Efficient time management skills Able to prioritize activities quickly in response to changing initiatives Effective organization and planning skills EXPERIENCE: Previous retail management experience Demonstrated ability to drive the business, led by example and support corporate programs Works effectively with management team Superior interpersonal, coaching and communication skills Business and financial acumen Relationship builder with key internal and external agencies J2WRTL J2WFSM Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Managing the customer service functions, including cash, cashiers and merchandising. DUTIES & RESPONSIBILITIES: HUMAN RESOURCES: Ensures cashier/merchandising staff comply with all store policies and operating procedures Trains cashiers/merchandisers in job functions Provides on-going guidance and instruction LOSS PREVENTION: Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures CUSTOMER SERVICE: Ensures store employees present proper image to the public in accordance with Uniform Policy Answers inquiries regarding location of product, rainchecks, etc. Resolves customer issues according to established guidelines (refunds, exchanges, etc.) Promotes the CSI Survey MERCHANDISING: Ensures shelves are clean and organized with proper rotation Ensures product displays are set up and taken down as directed by the AFSM/FSM GENERAL: Ensures standards of housekeeping and store image are maintained Complies with all Health and Safety requirements May be asked to perform clerical and banking duties Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the store Perform other duties as required including Cashier duties when necessary QUALIFICATIONS: Planning, Judgement and Decision Making Independent thinking as it relates to organizing store Problem solving is essential to ensure customer satisfaction EXPERIENCE: Computer literate Organized Efficient time management skills Knowledge of products and supplies J2WFSM J2WRTL Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers. DUTIES & RESPONSIBILITIES: Customer Service Greet customer promptly and gather prescription information according to Standards Perform duties in priority according to Role assigned on Role Assignment Schedule Refer to the pharmacist all clinical inquiries Set realistic customer expectations as to wait times Locate and cash out prescriptions and any ancillary items Ensure customers requiring counseling are referred to the Pharmacist Maintain and control the cash register in the dispensary Adhere to all confidentiality and privacy requirements Administration: Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders with the exception, of controlled drugs and narcotics Adjudicate third party billing, online and manage manual Third-Party Accounts Answer telephone and refer to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice Assist pharmacist in coordinating call backs Accurately file completed documentation as per Pharmacy Standards of Practice Prescription Workflow: Assist in prescription preparation to company's standards and professional services Data entry for new prescriptions, and managing refill request processing Select medications to fill prescriptions according to Pharmacy Standards of Practice Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards Accurately enter and maintain appropriate data within the applicable Pharmacy systems Skills & Qualifications: High School Diploma Diploma from a Pharmacy Assistant credited course preferred Previous Pharmacy Experience preferred Effective organizational skills, ability to multi task Problem Solving Skills Strong attention to detail J2WRXA Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Hiring Range / Échelle salariale à l’embauche : $55.00 - $65.00 / 55,00$ - 65,00$ (per hour / de l’heure) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers. DUTIES & RESPONSIBILITIES: Customer Service Greet customer promptly and gather prescription information according to Standards Perform duties in priority according to Role assigned on Role Assignment Schedule Refer to the pharmacist all clinical inquiries Accurate dispensing prescription medications Third Party adjudication where required and necessary Set realistic customer expectations as to wait times Locate and cash out prescriptions and any ancillary items Ensure customers requiring counseling are referred to the Pharmacist Maintain and control the cash register in the dispensary Adhere to all confidentiality and privacy requirements ADMINISTRATION: Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders with the exception of, controlled drugs and narcotics Adjudicate third party billing, online and manage manual Third-Party Accounts Answer telephone and refer to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice Accurately file completed documentation as per Pharmacy Standards of Practice PRESCRIPTION WORKFLOW: Assist in prescription preparation to company's standards and professional services Data entry for new prescriptions, and managing refill request processing Select medications to fill prescriptions according to Pharmacy Standards of Practice Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards Accurately enter and maintain appropriate data within the applicable Pharmacy systems SKILLS AND QUALIFICATIONS: Registered with the corresponding provincial licensing college Diploma from a Pharmacy Technician College Previous Pharmacy Experience preferred Effective organizational skills, ability to multitask Problem Solving Skills Strong attention to detail J2WRXA J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers. DUTIES & RESPONSIBILITIES: Customer Service Greet customer promptly and gather prescription information according to Standards Perform duties in priority according to Role assigned on Role Assignment Schedule Refer to the pharmacist all clinical inquiries Accurate dispensing prescription medications Third Party adjudication where required and necessary Set realistic customer expectations as to wait times Locate and cash out prescriptions and any ancillary items Ensure customers requiring counseling are referred to the Pharmacist Maintain and control the cash register in the dispensary Adhere to all confidentiality and privacy requirements ADMINISTRATION: Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders with the exception of, controlled drugs and narcotics Adjudicate third party billing, online and manage manual Third-Party Accounts Answer telephone and refer to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice Accurately file completed documentation as per Pharmacy Standards of Practice PRESCRIPTION WORKFLOW: Assist in prescription preparation to company's standards and professional services Data entry for new prescriptions, and managing refill request processing Select medications to fill prescriptions according to Pharmacy Standards of Practice Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards Accurately enter and maintain appropriate data within the applicable Pharmacy systems SKILLS AND QUALIFICATIONS: Registered with the corresponding provincial licensing college Diploma from a Pharmacy Technician College Previous Pharmacy Experience preferred Effective organizational skills, ability to multitask Problem Solving Skills Strong attention to detail J2WRXA J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers. DUTIES & RESPONSIBILITIES: Customer Service Greet customer promptly and gather prescription information according to Standards Perform duties in priority according to Role assigned on Role Assignment Schedule Refer to the pharmacist all clinical inquiries Set realistic customer expectations as to wait times Locate and cash out prescriptions and any ancillary items Ensure customers requiring counseling are referred to the Pharmacist Maintain and control the cash register in the dispensary Adhere to all confidentiality and privacy requirements Administration: Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders with the exception, of controlled drugs and narcotics Adjudicate third party billing, online and manage manual Third-Party Accounts Answer telephone and refer to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice Assist pharmacist in coordinating call backs Accurately file completed documentation as per Pharmacy Standards of Practice Prescription Workflow: Assist in prescription preparation to company's standards and professional services Data entry for new prescriptions, and managing refill request processing Select medications to fill prescriptions according to Pharmacy Standards of Practice Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards Accurately enter and maintain appropriate data within the applicable Pharmacy systems Skills & Qualifications: High School Diploma Diploma from a Pharmacy Assistant credited course preferred Previous Pharmacy Experience preferred Effective organizational skills, ability to multi task Problem Solving Skills Strong attention to detail J2WRXA Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximize sales of beauty products and services sold by Shoppers Drug Mart DUTIES & RESPONSIBILITIES: Sales Expectations Maximizes sales and awareness of promotional programs Possesses a “selling is fun” attitude Promotes sales of beauty products Promotes sales through encouraging customers to participate in the PC Optimum program CUSTOMER SERVICE: Promote a positive environment for customers and coworkers Always put the Customer first and provides superior customer service Actively models the desired behavior with eClienteling to provide superior customer service Promotes products through marketing and encourages use of the PC Optimum program Actively promote and book appointments for in-Store events OPERATIONS: Exhibits and promotes the company’s products and services Attend appropriate vendor schools Attends workshop/education sessions Adheres to Cosmetics Operating Standards GENERAL: Complies with all health and safety regulations Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the department Acts professionally at all times Perform other duties as required QUALIFICATIONS: Planning, Judgment and Decision Making Independent thinking and decisions Selling skills in Cosmetics/ luxury goods EXPERIENCE: Proven consultative skills to provide information Selling experience with a proven track record A good knowledge of various beauty products and services available Ability to conduct sit down makeup and skincare consultations and demonstrate application Strong communication skills PHYSICAL REQUIREMENTS: Ability to lift up to 50 pounds Ability to climb ladder Ability to bend and stretch to stock shelves J2WRTL J2WCBB Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers. DUTIES & RESPONSIBILITIES: Customer Service Greet customer promptly and gather prescription information according to Standards Perform duties in priority according to Role assigned on Role Assignment Schedule Refer to the pharmacist all clinical inquiries Set realistic customer expectations as to wait times Locate and cash out prescriptions and any ancillary items Ensure customers requiring counseling are referred to the Pharmacist Maintain and control the cash register in the dispensary Adhere to all confidentiality and privacy requirements Administration: Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders with the exception, of controlled drugs and narcotics Adjudicate third party billing, online and manage manual Third-Party Accounts Answer telephone and refer to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice Assist pharmacist in coordinating call backs Accurately file completed documentation as per Pharmacy Standards of Practice Prescription Workflow: Assist in prescription preparation to company's standards and professional services Data entry for new prescriptions, and managing refill request processing Select medications to fill prescriptions according to Pharmacy Standards of Practice Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards Accurately enter and maintain appropriate data within the applicable Pharmacy systems Skills & Qualifications: High School Diploma Diploma from a Pharmacy Assistant credited course preferred Previous Pharmacy Experience preferred Effective organizational skills, ability to multi task Problem Solving Skills Strong attention to detail J2WRXA Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Why is this role important: Shoppers Drug Mart is seeking a Director, Healthcare Program Planning to lead our efforts in revolutionizing healthcare products and solutions for Canadians. Reporting to the Senior Director, Healthcare Strategy and Transformation, this role will support the advancement of the Connected Health Network (CHN) strategy across the organization. The Director will collaborate with internal and external stakeholders to develop and execute clinical programs and coordinate health and wellness communication activities. What you'll do: Develop new clinical programs aligned to the execution of the Connected Health Network strategy Oversight and monitoring of market trends, competitor analysis, and advances in healthcare to embed within strategy and implementation Create business cases to demonstrate the value and financial viability of new clinical programs Collaborate with various teams to ensure successful execution of new clinical programs Oversee the activities CHN Strategy with the Senior Director, including program planning, developing work plans, monitoring progress, identifying risks, and identifying new opportunities Support with communication activities, identifying synergies and opportunities for collaboration and creating processes to manage these activities What you bring: Bachelor's degree in Business, Healthcare Administration, Public Health, or a related field. A Master’s Degree or MBA is preferred 5-10+ years of experience in healthcare strategy, analytics, or management consulting Proven experience in developing business cases and understanding financial models Knowledge of clinical program development and implementation Proficiency in project management methodologies and tools Strong financial acumen with experience in creating measurement and evaluation plans. Exceptional presentation and public speaking skills Strong written and oral communication skills, with the ability to engage senior executives and convey complex concepts Experience working with complex data sets and collaborating with technical/data partners Ability to manage multiple projects and initiatives in a dynamic environment High sense of accountability with a proactive approach to identifying challenges and solutions Proven relationship management skills with internal and external stakeholders Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Full time Type of Role: Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? OVERVIEW: Reporting directly to the Senior Director, Pricing Analytics this role will support the overall departmental goal of protecting and enhancing pharmacy revenues and margins via the Payor Performance team, is whose primary goal is to manage and review Third Party Payor processes via risk management analysis and risk assessments. The Senior Specialist, Payor Performance, will assist in streamlining Payor processes and appeals through advanced analytics, building databases and reviewing Payor Remittance data to drive insights into risk management approaches. DUTIES AND RESPONSIBILITIES: Develop and execute the Payor Performance team’s goals and objectives by streamlining Third Party Payor processes via risk management analysis and risk assessmentsDevelop an extensive understanding of Third Party Payors in relation to adjudication issues, pharmacy manuals and processesDeveloping databases and enhancing visibility to Third Party remittance data via an advanced understanding of analytics and building payor relationshipsCollaborate with cross-functional teams to design, develop, and maintain data models, reports, and dashboards that meet the Enterprise’s needsLead complex data analysis projects, applying advanced statistical techniques and data modelling methods to drive business insights and recommendationsIdentify strategic gross margin initiatives by Province and Payor and conduct detailed analysis to support initiatives including the analysis of audit risk and recoveries and the identification of potential regulatory, financial or policy riskDrive insights and recommend a risk management approach to reduce financial impact to storesSupport stores during the entire end-to-end Payor process, including adjudication and appeals, knowledge sharing initiatives to guide stores on best practices and tracking results to generate reports and insightsMake recommendations based on Third Party Payor Provider Agreements, and Pharmacy Manual policies/procedures to reduce financial riskDevelop and maintain external relationships with select Third Party Payor Teams to support stores and field resources during processesMonitor team shared mailbox and respond to escalations accordingly SKILLS AND EXPERIENCE: A minimum of 2-4 years' experience in data analytics or Pharmacy/Healthcare setting, preferably in a retail, private payor, or audit environment Undergraduate degree required, a degree in Healthcare/Analytics/Business would be considered an asset. PMP certification is also an asset. Strong analytical technical skills and proficiency in:Data analysis tools (e.g., Excel, SQL, Python, etc.)Data visualization tools (e.g., Power BI, etc.)Data management tools (e.g., MySQL, SAP, etc.)Statistical programming languages (e.g., R, Python, etc.)Advanced understanding of Third Party Payor drug plans, adjudication, and processes is an assetAn understanding of pharmacy regulatory requirements, CHLIA guidelines, and CPhA Pharmacy Claim Standard is an assetAdvanced level of initiative and judgment to organize and prioritize tasks, workload, and projects to meet required deadlines amid competing demandsAdvanced Microsoft Office skills: Excel, PowerPoint, Word to produce reports, documents, and presentationsPharmacy Management System experience considered an asset (e.g., KROLL, HealthWATCH)Strategic thinker with exceptional problem-solving skills and ability to develop innovative solutions to complex problems. Utilize decision making skills to determine the best use of resources and operational processesSolid interpersonal skills and a collaborative style; comfortable dealing with all levels of managementStrong collaboration, presentation, and excellent verbal and written English communication skills Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Full time Type of Role: Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? OVERVIEW: Reporting directly to the Senior Manager, Payor Performance, this role will support the overall departmental goal of protecting and enhancing pharmacy revenues and margins via the Payor Performance team, whose primary goal is to manage Third Party Payor risk management and risk assessments. The Senior Analyst, Payor Performance, will assist the team by providing data analysis on all Payor processes with the emphasis on Claims Verification and clawback analysis, as well as implementing risk mitigation tactics via financial and compliance reporting maintenance and distribution. DUTIES AND RESPONSIBILITIES: Develop and execute the Payor Performance team’s goals and objectives by providing data analysis on all Payor processesDevelop extensive risk mitigation and assessment tactics to minimize the financial and regulatory compliance risk to stores with respect to auditsImplement risk mitigation reporting as well as managing the maintenance and distribution of reportsCollaborate with cross-functional teams to design, develop, and maintain data models, reports, and dashboards that meet the Enterprise’s needsCreate Pharmacy Job Aids to improve knowledge and compliance to Third Party Payor policies among Pharmacy Team membersCollaborate with regional leaders and provide educational learnings to better support all stores in the region and implement action plans to support new initiativesInternal collaboration with other business areas including Operations, Pricing and Procurement to develop, train and support stores regarding Payor processes and develop education and training documentsSupport stores during the entire end-to-end audit processEnsure data accuracy, integrity, quality, and compliance with data governance policiesMaintain records of reporting, results, and recoveries to translate into Period and Quarterly reporting internallyMonitor team shared mailbox and respond to escalations accordinglySupport ad-hoc pharmacy special projects to improve our pharmacy processes nationwide SKILLS AND EXPERIENCE: A minimum of 2-4 years’ experience in data analytics, preferably in the Healthcare/Business/Financial fields with a focus on statistical analysis and data modellingUndergraduate degree required, a degree in Computer Science, Mathematics, or related field is strongly favoredStrong Analytic capabilities required; proficiency in manipulating large datasets.Advanced experience in Excel is a requirement; proficiency in MicroStrategy, Teradata, Python and coding languages is a plus.Strategic thinker with exceptional problem-solving skills and ability to develop innovative solutions to complex problems.Advanced level of initiative and judgment to organize and prioritize tasks, workload, and projects to meet required deadlines amid competing demandsAdvanced Microsoft Office skills: Excel, PowerPoint, Word to produce reports, documents, and presentations High level of initiative to take projects from start to finish with minimal supervisionStrong collaboration, presentation, and communication skillsProfessional manner, courtesy, tact, and diplomacy are required in dealing with colleagues and external in every day working relationships Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed: At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type: Full time Type of Role: Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximize sales of beauty products and services sold by Shoppers Drug Mart DUTIES & RESPONSIBILITIES: Sales Expectations Maximizes sales and awareness of promotional programs Possesses a “selling is fun” attitude Promotes sales of beauty products Promotes sales through encouraging customers to participate in the PC Optimum program CUSTOMER SERVICE: Promote a positive environment for customers and coworkers Always put the Customer first and provides superior customer service Actively models the desired behavior with eClienteling to provide superior customer service Promotes products through marketing and encourages use of the PC Optimum program Actively promote and book appointments for in-Store events OPERATIONS: Exhibits and promotes the company’s products and services Attend appropriate vendor schools Attends workshop/education sessions Adheres to Cosmetics Operating Standards GENERAL: Complies with all health and safety regulations Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the department Acts professionally at all times Perform other duties as required QUALIFICATIONS: Planning, Judgment and Decision Making Independent thinking and decisions Selling skills in Cosmetics/ luxury goods EXPERIENCE: Proven consultative skills to provide information Selling experience with a proven track record A good knowledge of various beauty products and services available Ability to conduct sit down makeup and skincare consultations and demonstrate application Strong communication skills PHYSICAL REQUIREMENTS: Ability to lift up to 50 pounds Ability to climb ladder Ability to bend and stretch to stock shelves J2WRTL J2WCBB Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Ensure all privacy requirements are met, including, customer confidentiality and consent management Be clearly identifiable to the public Why this role is important: Here at Shoppers Drug Mart, we take pride and ownership in helping Canadians live life well. We’re looking for talented individuals who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We can offer progressive careers, comprehensive training, flexibility and a great benefits package! Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for future pharmacists in a community pharmacy. Our retail / community environment will provide real world training to enhance academic experience. Students will learn about the expanding roles of the community pharmacist. What we offer: Expose students to the practice of pharmacy in a community setting- Enhance communication skills with patients, employees, and other health care workers- Enhance students' knowledge of OTC products, disease state management, drug therapy, and patient counseling skills- Teach skills necessary to manage a retail pharmacy- Prepare future pharmacists to be successful in a community setting. If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you. J2WRTL J2WRRX Why work in a Pharmaprix store or community pharmacy? Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Employment Type: Part time Type of Role: Regular Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers. DUTIES & RESPONSIBILITIES: Customer Service Greet customer promptly and gather prescription information according to Standards Perform duties in priority according to Role assigned on Role Assignment Schedule Refer to the pharmacist all clinical inquiries Set realistic customer expectations as to wait times Locate and cash out prescriptions and any ancillary items Ensure customers requiring counseling are referred to the Pharmacist Maintain and control the cash register in the dispensary Adhere to all confidentiality and privacy requirements Administration: Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders with the exception, of controlled drugs and narcotics Adjudicate third party billing, online and manage manual Third-Party Accounts Answer telephone and refer to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice Assist pharmacist in coordinating call backs Accurately file completed documentation as per Pharmacy Standards of Practice Prescription Workflow: Assist in prescription preparation to company's standards and professional services Data entry for new prescriptions, and managing refill request processing Select medications to fill prescriptions according to Pharmacy Standards of Practice Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards Accurately enter and maintain appropriate data within the applicable Pharmacy systems Skills & Qualifications: High School Diploma Diploma from a Pharmacy Assistant credited course preferred Previous Pharmacy Experience preferred Effective organizational skills, ability to multi task Problem Solving Skills Strong attention to detail J2WRXA Why work in a Pharmaprix store or community pharmacy? Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Employment Type: Part time Type of Role: Regular Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Hiring Range / Échelle salariale à l’embauche : $50.00 - $60.00 / 50,00$ - 60,00$ (per hour / de l’heure) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary. DUTIES & RESPONSIBILITIES: Pharmacy and Customer Service Acknowledge all customers approaching the Pharmacy Practice within federal/provincial, regulatory/legal requirements Ensure all privacy requirements are met, including customer confidentiality and consent management Provide counselling on prescriptions, over the counter/behind the counter products Practice to full extent of expanded scope with Professional Services, within your capability Be clearly identifiable to the public Ensure accuracy and appropriateness of all prescriptions dispensed Communicate with other health care professionals within the circle of care to provide customer care Maintain all records required in accordance with legislation, standards of practice, and policy Workflow and Inventory Management: Control access to the dispensary with respect to inventory and patient confidentiality Review and maintain Workflow Queues on a daily basis Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures Review of stock to identify expired inventory Oversight of current stock levels and medication orders from wholesaler Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies Operations: Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy Involvement with financial reports as appropriate Read and action store communications on in-store web File incident reports when any customer or staff medication or privacy incidents occur Experience, Skills & Qualifications: Independent thinking and decision making - makes decisions when dealing with issues or problems Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues Proven ability to drive and build the business, lead by example and support enterprise programs Commitment to providing exceptional customer service Superior customer relations skills and a strong sense of professionalism Strong problem-solving skills including experience formulating and executing action plans Strong personal computing skills and knowledge of Pharmacy systems a definite asset Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment Complete mandatory training and voluntary continuing education workshops, as needed J2WRTL J2WRRX Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​ In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.