SCI

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.JOB RESPONSIBILITIES  Prepares death certificates, prayer cards and related documents Completes required permits and or certificates Prepares and processes Veteran’s Paperwork Prepares marker monument placement paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules Prepares and distributes daily schedules, reports, and documents Receives and processes payments and contracts Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers Orders office supplies Oversees the processing of installation orders to grounds and maintenance departments Processes accounts payable transactions Assists with the preparation of obituaries Assists Location Management, Sales, Family Service Counselors and payroll as needed Acts as backup to Receptionist Greets family members and friends Communicates client family’s needs promptly and accurately to the appropriate staff member Conveys a sense of concern and empathy with client family members at all times Responds to customer inquiries via telephone, internet and in person Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required  Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Compensation$18.00-$20.00/hr BenefitsMedical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program   Postal Code: 98512Category (Portal Searching): Administration and ClericalJob Location: US-WA - Tumwater

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates.JOB RESPONSIBILITIES  Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintained Operates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipment Removes debris and trash from grounds. May include turning down vases and removing wilted flowers Participates on teams for openings and closings for interments, entombments and inurnments Assists in determining the location and layout of individual graves with assistance, complying with verification procedures May perform minor repairs to the cemetery, building systems or equipment May perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervision May assist in moving and installing burial vaults Must follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education High school diploma or equivalent required Certification/License Experience Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment Funeral industry experience preferred Knowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blower Ability to accurately use measuring devices (i.e. tape measure, yard-stick, etc.) Ability to work in extreme weather conditions Physically agile and dexterous Ability to operate equipment in a safe and careful manner Ability to effectively work with others to accomplish tasks Ability to communicate effectively with associates, contractor personnel and client families Basic computer skills to enable retrieving and responding to email communications Work CONDITIONS                                                                   Work EnvironmentWork outdoors during all seasons and weather conditions Comply with Field dress code policy Work PosturesFrequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical DemandsLifting, pushing, pulling up to 50 pounds Work HoursWorking beyond “standard” hours as the need arises Schedule may fluctuate, if a need arises, to an earlier or a later shift Compensation $24.00 - $30.00/hr BenefitsMedical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program   Postal Code: 98052Category (Portal Searching): Cemetery MaintenanceJob Location: US-WA - Redmond

Our associates celebrate lives. We celebrate our associates. Manages the grounds provided at a cemetery or funeral home location(s). Performs all grounds keeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location.JOB RESPONSIBILITIES Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to insure proper standards are maintainedOperates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipmentRemoves debris and trash from grounds.  May include turning down vases and removing wilted flowersParticipates on teams for openings and closings for interments, entombments and inurnmentsMay perform disintermentMay determine the location and layout of individual graves with assistance, complying with verification proceduresMay perform minor repairs to the cemetery and or building systemsMay perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulationsMust follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelinesMay assist in moving and installing burial vaultsMINIMUM REQUIREMENTS Education High school diploma or equivalentExperience Minimum 6 months relevant experienceKnowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer and leaf blowerAbility to accurately use measuring devices (i.e. tape measure, yard-stick, etc.)Ability to work in extreme weather conditionsPhysically agile and dexterousAbility to operate equipment in a safe and careful mannerAbility to effectively work with others to accomplish tasksAbility to communicate effectively with associates, contractor personnel and client familiesBasic computer skills to enable retrieving and responding to email communicationsPostal Code: 24012Category (Portal Searching): Cemetery MaintenanceJob Location: US-VA - Roanoke

Our associates celebrate lives. We celebrate our associates. Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.JOB RESPONSIBILITIES Greets guests and visitors, offering assistance when entering the buildingNotifies staff members when appointments arrive and escorts guests to appropriate roomAnswers routine questions associated with services, products, location directions, etc.Immediately notifies and involves management with customer service and security issuesReceives deceased belongings from family and follows chain of custody procedures Answers, screens, and routes incoming calls to appropriate staff members Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.  May make coffee. Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furnitureReceives incoming mail and packages Maintains organized and current electronic and paper files and records, such as deeds and trust filesMay perform light typing, proofreading, data entry or printingMINIMUM REQUIREMENTS Education High School Diploma or equivalentExperience Six months general office, receptionist, or administrative support experience preferredProficient at operating telephones, fax, copier Knowledge, Skills and Abilities Working knowledge of MS Office SuiteClear and professional speaking voice and toneProfessional interpersonal skills to handle sensitive and confidential situationsPosition continually requires demonstrated poise, tact and diplomacyAbility to work schedule including Saturday and or Sunday and beyond standard business hoursPostal Code: 77384Category (Portal Searching): Administration and ClericalJob Location: US-TX - The Woodlands

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.JOB RESPONSIBILITIES Staff Management and Leadership Meet and exceed established location sales quotasEnsure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and proceduresProvide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customersManage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer serviceMarket Share Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community Analyze and be aware of competitor pricingPlan and participate in community events designed to develop prospects and heighten awareness of the locationExpense Management Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal lawsApprove all discounts offered to customersPrepare reports that demonstrate compliance with financial controlsOperations Support Maintain all marketing materials, training manuals, sales equipment and other sales suppliesEnsure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policiesMaintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the publicCompliance Ensure that all sales counselors follow the Code of Conduct and obtain proper licensureEnsure compliance of sales practices with federal, state/provincial and local regulationsMINIMUM REQUIREMENTS Education High school or equivalentBachelor’s degree preferredExperience Sales experience not requiredSales Counselor and sales supervisory experience preferredExperience presenting, training, coaching and motivating salespeople and sales forces a plusLicenses Valid state/province driver’s license with good driving recordInsurance license as required by state/province law and as prescribed by each state boardKnowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applicationsKnowledge of Customer Relationship Management systems a plusAbility to maintain confidentialityAbility to work beyond standard business hours when necessary to service customersAbility to set goals for employees that are challenging but achievableTarget Compensation Range: $150,000 to $250,000 annually. Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program #SCI Postal Code: 78218Category (Portal Searching): SalesJob Location: US-TX - San Antonio

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.Job Responsibilities Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these itemsPrepares documents related to services, cremations, maintenance, as directed by managementAssists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulationsPerforms office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.Run errands such as for floral delivery, picking up of supplies, documents, etcServes as an usher and may park cars or perform any transportation requirements.Drives Funeral Home vehicles for services and picking up familiesEnsures refreshments are available (where allowed by law)Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.Prepares documents related to services, cremations, maintenance etc.,Greets and receives client families and / or other persons entering the office for information and assistanceAccommodates the needs of the family during a service and/or visitationMay wash and clean funeral home vehicles and other client vehicles as required from time to timeMinimum Requirements Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferredProficient with MS Office suite and databases preferred; ability and willingness to learn requiredCertification/Licenses Valid state driver’s license with an acceptable driving record requiredKnowledge, Skills and Abilities: High level of compassion and integrityClear and concise verbal and written communication skillsProfessional behaviors and team playerPostal Code: 78237Category (Portal Searching): OperationsJob Location: US-TX - San Antonio

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.Job Responsibilities Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these itemsPrepares documents related to services, cremations, maintenance, as directed by managementAssists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulationsPerforms office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.Run errands such as for floral delivery, picking up of supplies, documents, etcServes as an usher and may park cars or perform any transportation requirements.Drives Funeral Home vehicles for services and picking up familiesEnsures refreshments are available (where allowed by law)Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.Prepares documents related to services, cremations, maintenance etc.,Greets and receives client families and / or other persons entering the office for information and assistanceAccommodates the needs of the family during a service and/or visitationMay wash and clean funeral home vehicles and other client vehicles as required from time to timeMinimum Requirements Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferredProficient with MS Office suite and databases preferred; ability and willingness to learn requiredCertification/Licenses Valid state driver’s license with an acceptable driving record requiredKnowledge, Skills and Abilities: High level of compassion and integrityClear and concise verbal and written communication skillsProfessional behaviors and team playerPostal Code: 78660Category (Portal Searching): OperationsJob Location: US-TX - Pflugerville

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.JOB RESPONSIBILITIES  Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families;  ensures proper care and storage of any of these itemsPrepares documents related to services, cremations, maintenance, as directed by managementAssists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulationsPerforms office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.Run errands such as for floral delivery, picking up of supplies, documents, etcServes as an usher and may park cars or perform any transportation requirements.Drives Funeral Home vehicles for services and picking up familiesEnsures refreshments are available (where allowed by law)Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.Prepares documents related to services, cremations, maintenance etc.,Greets and receives client families and / or other persons entering the office for information and assistanceAccommodates the needs of the family during a service and/or visitationMay wash and clean funeral home vehicles and other client vehicles as required from time to timeMINIMUM Requirements Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferredProficient with MS Office suite and databases preferred; ability and willingness to learn requiredCertification/Licenses Valid state driver’s license with an acceptable driving record requiredKnowledge, Skills and Abilities: High level of compassion and integrityClear and concise verbal and written communication skillsProfessional behaviors and team playerPostal Code: 77545Category (Portal Searching): OperationsJob Location: US-TX - Missouri City

Our associates celebrate lives. We celebrate our associates. Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.JOB RESPONSIBILITIES Greets guests and visitors, offering assistance when entering the buildingNotifies staff members when appointments arrive and escorts guests to appropriate roomAnswers routine questions associated with services, products, location directions, etc.Immediately notifies and involves management with customer service and security issuesReceives deceased belongings from family and follows chain of custody procedures Answers, screens, and routes incoming calls to appropriate staff members Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.  May make coffee. Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furnitureReceives incoming mail and packages Maintains organized and current electronic and paper files and records, such as deeds and trust filesMay perform light typing, proofreading, data entry or printingMINIMUM REQUIREMENTS Education High School Diploma or equivalentExperience Six months general office, receptionist, or administrative support experience preferredProficient at operating telephones, fax, copier Knowledge, Skills and Abilities Working knowledge of MS Office SuiteClear and professional speaking voice and toneProfessional interpersonal skills to handle sensitive and confidential situationsPosition continually requires demonstrated poise, tact and diplomacyAbility to work schedule including Saturday and or Sunday and beyond standard business hoursPostal Code: 75147Category (Portal Searching): Administration and ClericalJob Location: US-TX - Mabank

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.Job Responsibilities Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these itemsPrepares documents related to services, cremations, maintenance, as directed by managementAssists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulationsPerforms office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.Run errands such as for floral delivery, picking up of supplies, documents, etcServes as an usher and may park cars or perform any transportation requirements.Drives Funeral Home vehicles for services and picking up familiesEnsures refreshments are available (where allowed by law)Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.Prepares documents related to services, cremations, maintenance etc.,Greets and receives client families and / or other persons entering the office for information and assistanceAccommodates the needs of the family during a service and/or visitationMay wash and clean funeral home vehicles and other client vehicles as required from time to timeMinimum Requirements Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferredProficient with MS Office suite and databases preferred; ability and willingness to learn requiredCertification/Licenses Valid state driver’s license with an acceptable driving record requiredKnowledge, Skills and Abilities: High level of compassion and integrityClear and concise verbal and written communication skillsProfessional behaviors and team playerPostal Code: 76248Category (Portal Searching): OperationsJob Location: US-TX - Keller

Our associates celebrate lives. We celebrate our associates. The Land Care Buyer II independently manages assigned markets, contracts, and vendor relationships within the Land Care Program. This role is responsible for sourcing, contract management, vendor performance, operational support, and implementation of strategic land care initiatives that enhance cemetery appearance, operational efficiency, and customer experience. Additionally, this role serves as a trusted business partner to field leadership while supporting a multimillion-dollar land care services portfolio through data-driven decision making, supplier management, and continuous improvement initiatives.JOB RESPONSIBILITIES  Develop an understanding of cemetery maintenance standards, regional operating conditions, and land care best practices to support informed business decisions and operational recommendations.  Manage assigned market and vendor portfolios.Lead RFQs, supplier evaluations, and contract negotiations.Monitor vendor performance, service quality, and compliance.Support market leadership with land care program execution and issue resolution.Conduct site assessments and identify operational improvement opportunities.Develop cost savings and cost avoidance initiatives.Support forecasting, budgeting, and financial planning activities.Implement approved program initiatives and technology solutions.Analyze operational and financial data to identify trends and recommendations.Develop and communicate best practices across assigned markets.Build strong relationships with internal stakeholders and vendor partners.This is not intended to be an all-inclusive list of the essential functions or duties related to this jobMINIMUM REQUIREMENTS Education Bachelor Degree in Business, Supply Chain, Finance, Operations, or a related field.Experience A minimum of 3 years of procurement, sourcing, vendor management, operations, project management, or related experienceExperience negotiating contracts and managing supplier relationships.Experience presenting recommendations and influencing stakeholders across multiple levels of an organization.Experience supporting service-based contracts.Experience working with geographically dispersed operations.Experience supporting facilities management, landscaping, grounds maintenance, land care, property maintenance, or other service-based operational environments preferred.Knowledge, Skills and Abilities Strong analytical, communication, and organizational skills.Strong Microsoft Excel skills, including the ability to organize, analyze, and interpret operational and financial data.Experience using formulas, pivot tables, lookup functions, and reporting tools preferred.Ability to identify trends, develop insights, and make data-driven recommendations.Experience working with dashboards, business reporting tools, or similar technologies.Proficiency with Microsoft Word, PowerPoint, Outlook, and virtual collaboration tools.Ability to leverage AI-enabled productivity tools and emerging technologies to improve efficiency, reporting, communication, and decision-making.Ability to work independently with moderate supervision.Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.Ability to evaluate operational, environmental, labor, and market conditions and incorporate findings into sourcing strategies, supplier management decisions, and program recommendations.Ability to leverage AI-enabled tools and emerging technologies to improve efficiency, enhance decision-making, analyze data, automate routine tasks, and support business objectives.Ability to travel as neededWORK CONDITIONS                                                                   Work EnvironmentWork indoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with Corporate dress code policyWork PosturesSitting continuously for many hours per day, up to 6 hours per dayMay climb stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork HoursWorking beyond “standard” hours as the need arisesTravel up to 15%Postal Code: 77019Category (Portal Searching): LogisticsJob Location: US-TX - Houston

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining grounds care at a cemetery or funeral home location(s). Performs basic tasks associated with setting up funeral services, helping to open/close burials, install memorials, and perform maintenance duties. Incumbent gains an understanding of how a cemetery operates.JOB RESPONSIBILITIES  Participates in teams for openings and closings for interments, entombments and inurnmentsAssists in determining the location and layout of individual graves with assistance, complying with verification proceduresMay perform minor repairs to the cemetery, building systems or equipmentMay perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervisionMay assist in moving and installing burial vaultsMows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintainedOperates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipmentRemoves debris and trash from grounds. May include turning down vases and removing wilted flowersMust follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelinesThis is not intended to be an all-inclusive list of the essential functions or duties related to this jobMINIMUM REQUIREMENTS Education High school diploma or equivalent requiredCertification/License Experience Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employmentFuneral industry experience preferredKnowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blowerAbility to accurately use measuring devices (i.e. tape measure, yard-stick, etc.)Ability to work in extreme weather conditionsPhysically agile and dexterousAbility to operate equipment in a safe and careful mannerAbility to effectively work with others to accomplish tasksAbility to communicate effectively with associates, contractor personnel and client familiesBasic computer skills to enable retrieving and responding to email communicationsWORK CONDITIONS                                                                   Work EnvironmentWork outdoors during all seasons and weather conditionsComply with Field dress code policyWork PosturesFrequent, continuous periods of time standing, up 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsLifting, pushing, pulling up to 50 poundsWork HoursWorking beyond “standard” hours as the need arisesSchedule may fluctuate, if a need arises, to an earlier or a later shiftPostal Code: 77023Category (Portal Searching): Cemetery MaintenanceJob Location: US-TX - Houston

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining grounds care at a cemetery or funeral home location(s). Performs basic tasks associated with setting up funeral services, helping to open/close burials, install memorials, and perform maintenance duties. Incumbent gains an understanding of how a cemetery operates.JOB RESPONSIBILITIES  Participates in teams for openings and closings for interments, entombments and inurnmentsAssists in determining the location and layout of individual graves with assistance, complying with verification proceduresMay perform minor repairs to the cemetery, building systems or equipmentMay perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervisionMay assist in moving and installing burial vaultsMows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintainedOperates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipmentRemoves debris and trash from grounds. May include turning down vases and removing wilted flowersMust follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelinesThis is not intended to be an all-inclusive list of the essential functions or duties related to this jobMINIMUM REQUIREMENTS Education High school diploma or equivalent requiredCertification/License Experience Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employmentFuneral industry experience preferredKnowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blowerAbility to accurately use measuring devices (i.e. tape measure, yard-stick, etc.)Ability to work in extreme weather conditionsPhysically agile and dexterousAbility to operate equipment in a safe and careful mannerAbility to effectively work with others to accomplish tasksAbility to communicate effectively with associates, contractor personnel and client familiesBasic computer skills to enable retrieving and responding to email communicationsWORK CONDITIONS                                                                   Work EnvironmentWork outdoors during all seasons and weather conditionsComply with Field dress code policyWork PosturesFrequent, continuous periods of time standing, up 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsLifting, pushing, pulling up to 50 poundsWork HoursWorking beyond “standard” hours as the need arisesSchedule may fluctuate, if a need arises, to an earlier or a later shiftPostal Code: 77023Category (Portal Searching): Cemetery MaintenanceJob Location: US-TX - Houston

Our associates celebrate lives. We celebrate our associates. As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities. Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss ‘Celebrating a Life Well Lived’. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.Job Responsibilities Develop trusting relationships with prospective and existing client families in order to generate sales leads.  Input prospective client contact information in Customer Relationship Management (CRM) system.Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends. Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features.  Completes sales and insurance contracts ensuring accuracy and completeness.Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.Collaborate with Funeral Director and family on pre-need property or mausoleum sales.  Coordinates sales efforts with team members and other departments as appropriate. Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.Minimum Qualifications Education High School Diploma or equivalentLicenses Ability to obtain and maintain insurance license as required by state/provinceCurrent state/province issued driver’s license with an acceptable driving recordExperience Sales or Customer experience preferredPrevious experience with Customer Relationship Management (CRM) systems preferredKnowledge, Skills and Abilities Proficient computer skills including MS office suiteProficient computer skills with CRM and Social Networking Apps preferredProfessional demeanor and communication skillsBilingual, knowledge of another language preferredProfessional attire required when meeting with clients or representing the companyAvailable to work evenings and weekendsCompensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Postal Code: 77030Category (Portal Searching): SalesJob Location: US-TX - Houston

Our associates celebrate lives. We celebrate our associates. Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.JOB RESPONSIBILITIES Revenue Generation Responsible for attaining or exceeding monthly sales revenue quota.  Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products.  Influences consumer on the benefits of pre-planning for a soft close. Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options.  Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales.  Promotes the SCI Brand and service excellence.   Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract.  Addresses final questions. Prospecting Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships.  Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars.  Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekendsObtains referrals from families served through after care visits (ACV).Schedules sales appointments.  Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.Build Relationships with Families Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments.  Connects with families through listening, honest communication and genuine concernSupports families in time of grief with acts of kindness; attends services and/or receptions.Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in futureTeamwork Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processesShares family concerns with rest of the SCI teamMINIMUM REQUIREMENTS Education High school diploma or equivalent requiredcollege coursework preferred   License Funeral Directors License where required by state lawLife Insurance license where required by state law; company will support obtaining licensingCurrent state/province issued driver’s license with an acceptable driving recordExperience Sales experience preferredIndustry experience a plusPrevious Customer Relationship Management (CRM) systems experience a plusSkills and Abilities Computer and technology skillsGoal oriented self-starterPublic speaking ability; comfortable presenting to small groupsAbility to work well in a team, as well as independentlyAbility to work a significant number of evenings and weekendsBilingual is a plusCompensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Postal Code: 77024Category (Portal Searching): SalesJob Location: US-TX - Houston

Our associates celebrate lives. We celebrate our associates. Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.Job ResponsibilitiesRevenue Generation Responsible for attaining or exceeding monthly sales revenue quota.  Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products.  Influences consumer on the benefits of pre-planning for a soft close.  Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options.  Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales.  Promotes the SCI Brand and service excellence.    Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract.  Addresses final questions.  Prospecting Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships.  Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars.  Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends Obtains referrals from families served through after care visits (ACV). Schedules sales appointments.  Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments. Build Relationships with Families Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments.  Connects with families through listening, honest communication and genuine concern Supports families in time of grief with acts of kindness; attends services and/or receptions. Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future Teamwork Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes Shares family concerns with rest of the SCI team Minimum Requirements Education High school diploma or equivalent required college coursework preferred    License Funeral Directors License where required by state law Life Insurance license where required by state law; company will support obtaining licensing Current state/province issued driver’s license with an acceptable driving record Experience Sales experience preferred Industry experience a plus Previous Customer Relationship Management (CRM) systems experience a plus Skills and Abilities Computer and technology skills Goal oriented self-starter Public speaking ability; comfortable presenting to small groups Ability to work well in a team, as well as independently Ability to work a significant number of evenings and weekends Bilingual is a plus Compensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Postal Code: 77024Category (Portal Searching): SalesJob Location: US-TX - Houston

Our associates celebrate lives. We celebrate our associates. As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities. Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss ‘Celebrating a Life Well Lived’. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.JOB RESPONSIBILITIES Develop trusting relationships with prospective and existing client families in order to generate sales leads.  Input prospective client contact information in Customer Relationship Management (CRM) system.Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends. Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features.  Completes sales and insurance contracts ensuring accuracy and completeness.Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.Collaborate with Funeral Director and family on pre-need property or mausoleum sales.  Coordinates sales efforts with team members and other departments as appropriate. Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.Minimum Qualifications Education High School Diploma or equivalentLicenses Ability to obtain and maintain insurance license as required by state/provinceCurrent state/province issued driver’s license with an acceptable driving recordExperience Sales or Customer experience preferredPrevious experience with Customer Relationship Management (CRM) systems preferredKnowledge, Skills and Abilities Proficient computer skills including MS office suiteProficient computer skills with CRM and Social Networking Apps preferredProfessional demeanor and communication skillsBilingual, knowledge of another language preferredProfessional attire required when meeting with clients or representing the companyAvailable to work evenings and weekendsCompensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Postal Code: 77088Category (Portal Searching): SalesJob Location: US-TX - Houston

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.JOB RESPONSIBILITIES  Prepares death certificates, prayer cards and related documentsCompletes required permits and or certificatesPrepares and processes Veteran’s PaperworkPrepares marker monument placement paperworkEnsures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rulesPrepares and distributes daily schedules, reports, and documentsReceives and processes payments and contractsCoordinates the ordering of memorials and related products and the control of storage inventory for vaults and markersOrders office suppliesOversees the processing of installation orders to grounds and maintenance departmentsProcesses accounts payable transactionsAssists with the preparation of obituariesAssists Location Management, Sales, Family Service Counselors and payroll as neededActs as backup to ReceptionistGreets family members and friendsCommunicates client family’s needs promptly and accurately to the appropriate staff memberConveys a sense of concern and empathy with client family members at all timesResponds to customer inquiries via telephone, internet and in personMaintains professional and cooperative relationships with county clerk, medical examiner and physiciansMINIMUM REQUIREMENTS Education High School or equivalentExperience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment requiredKnowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experienceMS Office Suite experience preferredBasic mathematics skills requiredGood verbal and written communication skillsStrong organizational skills and detail orientedHigh level of compassion and integrityAbility to maintain confidentialityPostal Code: 79915Category (Portal Searching): Administration and ClericalJob Location: US-TX - El Paso

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates.JOB RESPONSIBILITIES  Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintainedOperates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipmentRemoves debris and trash from grounds. May include turning down vases and removing wilted flowersParticipates on teams for openings and closings for interments, entombments and inurnmentsAssists in determining the location and layout of individual graves with assistance, complying with verification proceduresMay perform minor repairs to the cemetery, building systems or equipmentMay perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervisionMay assist in moving and installing burial vaultsMust follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelinesThis is not intended to be an all-inclusive list of the essential functions or duties related to this jobMINIMUM Requirements Education High school diploma or equivalent requiredCertification/License Experience Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employmentFuneral industry experience preferredKnowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blowerAbility to accurately use measuring devices (i.e. tape measure, yard-stick, etc.)Ability to work in extreme weather conditionsPhysically agile and dexterousAbility to operate equipment in a safe and careful mannerAbility to effectively work with others to accomplish tasksAbility to communicate effectively with associates, contractor personnel and client familiesBasic computer skills to enable retrieving and responding to email communicationsWork CONDITIONS                                                                   Work EnvironmentWork outdoors during all seasons and weather conditionsComply with Field dress code policyWork PosturesFrequent, continuous periods of time standing, up 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsLifting, pushing, pulling up to 50 poundsWork HoursWorking beyond “standard” hours as the need arisesSchedule may fluctuate, if a need arises, to an earlier or a later shiftPostal Code: 79938Category (Portal Searching): Cemetery MaintenanceJob Location: US-TX - El Paso

Our associates celebrate lives. We celebrate our associates. Maintains a welcoming and clean facility. Cleans and sanitizes facility rooms and furnishings and discards waste and trash. Follows established policies and procedures to maintain high standards of cleanliness throughout the facility.JOB RESPONSIBILITIES Maintains a clean, sanitized and stocked facility. Inside the facility, sweeps, mops, scrubs and waxes the floors, stairs, and horizontal surfaces.  Vacuums carpeting and furnishings.  Dusts furniture and décor.  Cleans and polishes glass tables, doors, mirrors, and similar surfacesCleans and sanitizes restroomsCleans and sanitizes kitchen including appliances, surfaces and cabinet interior. Collects and disposes of trash and debris inside the facilityReplaces burned out light bulbs inside the facilityMaintains clean entry doors, removing dust, bugs, webbing. Sweeps or vacuums exterior entry matsStraightens and rearranges furniture; may spot clean fabrics to remove stainsMaintains all facial tissue dispensers and water dispensers; replenishes supplies on an ongoing basis Maintains an adequate supply of kitchen and cleaning supplies; orders supplies or advises management of need to re-order Notifies management of any emergency maintenance issuesMay set up and cleanup for team meetings or events including disposing of food and wasteMay assist in setup and arranging for chapel services or delivering floral tributes to visitation areas and chapelMINIMUM REQUIREMENTS Education High School Diploma or equivalentExperience No previous experience requiredKnowledge, Skills and Abilities: Physically agile and dexterousProficient knowledge of cleaning equipment and agentsProficient with handling basic maintenance repairsResilient to cleaning compounds and solutionsAbility to follow safety guidelines and take appropriate cautionsAbility to work with minimal supervisionBasic computer skills preferredPostal Code: 78415Category (Portal Searching): Cemetery MaintenanceJob Location: US-TX - Corpus Christi

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).Job Responsibilities Arrangements Conference Receives or initiates call to deceased next of kin.  Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.May perform removals or transfers adhering to company standards and processes.  Cares for deceased in a respectful manner.  Updates removal status in proprietary software.Greets next of kin and escorts to meeting space.  Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes.  Discusses available life insurance and available benefits, such as Veteran.  Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion.  In absence of an FSA/FSC, may perform FSA/FSC responsibilities.Responsible for reviewing and authorizing merchandise and service contract revisions.Directing Services Confirms authorization to proceed with service Arrangements.  Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards.  Shall be present for graveside services included in the purchase agreement.  Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff.  Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.Interacts with the family to fulfill the death care requests.  While interacting with family and guests, obtains leads for pre-need services.Event Planning Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests.   Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials.  Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor.  Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.May attend community or charity events to represent and promote the location or market.General Works under general guidance.  New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance.  Exhibits accountability for behaviors.  Ensures compliance with local, state, and federal regulations.Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures.   Additional responsibilities as requested or assigned.Minimum requirements Education & Licenses Graduated from an accredited school or college of mortuary scienceCurrent Funeral Director license within the practicing stateValid state driver’s license with an acceptable driving record required to operate company owned vehiclesExperience Industry experience is preferredKnowledge, Skills & Abilities Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternativesMust have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivatedAbility to build professional and trusting business relationsProfessional written and verbal communication skillsPublic speaking skills with the ability to influence and gain consensusProficient using databases in automated processesProficient MS Office skillsWork conditions Environment - Work is both indoors and outdoors during all seasons and weatherAttire - professional business attire required when in contact with familiesPostures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildingsPhysical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageAbility to push and pull up to 150 pounds on flat and inclined flooring or rampsHours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessaryPostal Code: 77401Category (Portal Searching): OperationsJob Location: US-TX - Bellaire

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.Job Responsibilities Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each dayObtains referrals from families served by the locationNetworks and builds community and civic relationshipsExplains and presents presentations to families served and referred familiesMaintains and tracks activity levels to ensure productivityBuild Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional mannerConnects with families through listening, honest communication and genuine concernDevelops an understanding of each family’s unique needs and offers solutions that provide value to themStays in touch with families to ensure satisfactionPrepares for all appointments and performs all procedures with professionalism and attention to detailFollows through on all customer problems and requestsBuilds trust-based relationships to earn the right to ask for referralsEarns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planningTeamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the futureCollaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality serviceThoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or salesShares family concerns with rest of the SCI teamMinimum Requirements Education High school diploma or equivalent1-2 years of college or an equivalent of education and experienceExperience High school equivalency and 1-2 years of college or an equivalent of education and experience1-2 years of customer service or sales industry experience preferred       Licenses Current state/province issued driver’s license with an acceptable driving recordInsurance license if required by state/province law and as prescribed by each state boardKnowledge, Skills and Abilities Must be able to pass the Company’s internal presentation certification within thirty days of hireAbility to work a number of evenings and or weekends every monthAbility to drive frequentlyAbility to obtain and maintain an insurance license if required by state/provinceFlexible hours but, at times must have the ability to work up to 12 hours in a dayAbility to treat others with empathy and respectKnowledge of computers and some softwareCustomer service skillsPostal Code: 38119Category (Portal Searching): SalesJob Location: US-TN - Memphis

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.JOB RESPONSIBILITIES Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each dayObtains referrals from families served by the locationNetworks and builds community and civic relationshipsExplains and presents presentations to families served and referred familiesMaintains and tracks activity levels to ensure productivityBuild Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional mannerConnects with families through listening, honest communication and genuine concernDevelops an understanding of each family’s unique needs and offers solutions that provide value to themStays in touch with families to ensure satisfactionPrepares for all appointments and performs all procedures with professionalism and attention to detailFollows through on all customer problems and requestsBuilds trust-based relationships to earn the right to ask for referralsEarns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planningTeamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the futureCollaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality serviceThoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or salesShares family concerns with rest of the SCI teamMINIMUM REQUIREMENTS Education High school diploma or equivalent1-2 years of college or an equivalent of education and experienceExperience High school equivalency and 1-2 years of college or an equivalent of education and experience1-2 years of customer service or sales industry experience preferred       Licenses Current state/province issued driver’s license with an acceptable driving recordInsurance license if required by state/province law and as prescribed by each state boardKnowledge, Skills and Abilities Must be able to pass the Company’s internal presentation certification within thirty days of hireAbility to work a number of evenings and or weekends every monthAbility to drive frequentlyAbility to obtain and maintain an insurance license if required by state/provinceFlexible hours but, at times must have the ability to work up to 12 hours in a dayAbility to treat others with empathy and respectKnowledge of computers and some softwareCustomer service skillsPostal Code: 38133Category (Portal Searching): SalesJob Location: US-TN - Bartlett

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.JOB RESPONSIBILITIES  Prepares death certificates, prayer cards and related documentsCompletes required permits and or certificatesPrepares and processes Veteran’s PaperworkPrepares marker monument placement paperworkEnsures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rulesPrepares and distributes daily schedules, reports, and documentsReceives and processes payments and contractsCoordinates the ordering of memorials and related products and the control of storage inventory for vaults and markersOrders office suppliesOversees the processing of installation orders to grounds and maintenance departmentsProcesses accounts payable transactionsAssists with the preparation of obituariesAssists Location Management, Sales, Family Service Counselors and payroll as neededActs as backup to ReceptionistGreets family members and friendsCommunicates client family’s needs promptly and accurately to the appropriate staff memberConveys a sense of concern and empathy with client family members at all timesResponds to customer inquiries via telephone, internet and in personMaintains professional and cooperative relationships with county clerk, medical examiner and physiciansMINIMUM REQUIREMENTS Education High School or equivalentExperience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment requiredKnowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experienceMS Office Suite experience preferredBasic mathematics skills requiredGood verbal and written communication skillsStrong organizational skills and detail orientedHigh level of compassion and integrityAbility to maintain confidentialityPostal Code: 00909Category (Portal Searching): OperationsJob Location: US-PR - San Juan

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.JOB RESPONSIBILITIES Staff Management and Leadership Meet and exceed established location sales quotasEnsure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and proceduresProvide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customersManage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer serviceMarket Share Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community Analyze and be aware of competitor pricingPlan and participate in community events designed to develop prospects and heighten awareness of the locationExpense Management Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal lawsApprove all discounts offered to customersPrepare reports that demonstrate compliance with financial controlsOperations Support Maintain all marketing materials, training manuals, sales equipment and other sales suppliesEnsure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policiesMaintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the publicCompliance Ensure that all sales counselors follow the Code of Conduct and obtain proper licensureEnsure compliance of sales practices with federal, state/provincial and local regulationsMINIMUM Requirements Education High school or equivalentBachelor’s degree preferredExperience Sales Management experience of 3-5 years requiredSales Counselor and sales supervisory experience preferredExperience presenting, training, coaching and motivating salespeople and sales forces a plusLicenses Valid state/province driver’s license with good driving recordInsurance license as required by state/province law and as prescribed by each state boardKnowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applicationsKnowledge of Customer Relationship Management systems a plusAbility to maintain confidentialityAbility to work beyond standard business hours when necessary to service customersAbility to set goals for employees that are challenging but achievableCompensation: $45,000 targeted compensation (with higher earnings potential based on exceptional performance) Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. #SCI Postal Code: 00725Category (Portal Searching): SalesJob Location: US-PR - Caguas