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    • Full Time
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    Job DescriptionProvides overall leadership to the Prepared Foods team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesHolds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale. Makes hiring and separation decisions. Accountable for monitoring and achieving sales, purchasing, and labor targets. Maintains proper product assortment, merchandising, and inventory control. Establishes and maintains collaborative and productive working relationships with department leaders and with vendors. Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsSustains exceptional level of knowledge and awareness of relevant competitors and industry trends. Advanced knowledge of products, buying, pricing, merchandising, and inventory management. Food safety certification. If not currently certified, will commit to completing certification within 6 months. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience24+ months retail experience including 12+ months of team leadership experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionAt Whole Foods Market, we’re committed to providing record-setting grocery delivery services to our Prime Now customers. This is a fast-growing program and candidates who are passionate about our quality products and great customer service will be a great fit. We think you’ll agree that it’s a great time to join #TeamWFM. As an In-Store Shopper, you’ll work on the Store Support team supporting Prime Now customer orders, preparing them for delivery and/or pickup. While our offerings will continue to evolve, you’ll shop throughout our store for everyday goods including food, household items, and so much more. Having a flexible schedule is key to meeting our customer’s needs. We especially need Team Members who like to work on Saturday and Sunday – our busiest times of the week! Shoppers with the ability to work nights, weekends, and holidays are preferred.Availability Requirements Team Members receive their schedule up to 3 weeks in advanceAverage shifts are 4-8 hours longJob Requirements Comfort using handheld technology (mobile) device to fulfill ordersFulfills online orders efficiently, accurately and with a sense of urgencyDetail oriented, paying attention to product and order accuracyEagerness to learn product knowledge, customer service standards, and store operationsAbility to keep staging area organized and free of clutterWillingness to work in other departments of the store as required, e.g., customer service, cashier, grocery, etc.Basic Qualifications Must be at least 18 years oldAbility to read and speak basic EnglishAbility to lift up to 40 pounds, stand/walk for at least 6 hours, and be able to frequently push, pull, squat, bend, and reach with or without reasonable accommodationHigh School diploma or equivalent diploma Physical Requirements / Working Conditions Must be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours, sitting 1-4 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
    • 0
    • 0
    Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills Ability to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications 12+ months retail experiencePhysical Requirements/Working Conditions Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionAre you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where you’ll work in a professional environment, with the highest quality ingredients and have a true work-life balance! We are currently hiring for a variety of roles with various schedules. We have Full-Time and Part-Time opportunities, depending on the role and team. Apply once to be considered for openings at this location!Here is a list of our Team Departments and the Team Member roles you may be considered for: Bakery: Counter Service, Packaging, Coffee BarCustomer Service / Store Support: Cashier, Cashier Assistant (Bagging, Carts), SanitationGrocery: Stocker (Frozen Foods, Dairy, Bulk Items) – Day and Overnight shiftsMeat: Counter Service, Oven-Ready PrepPrepared Foods: Deli Counter Service, Kitchen, Food Prep, Dishwasher, Culinary Venues (Pizza Maker, Sandwich Maker, Runner: Hot Food / Salad Bar)Produce / Floral: Stocker, Clerk, Floral Arrangements, Production (Fruit and Vegetable Cutting)Seafood: Counter Service, Oven-Ready PrepSpecialty: Beer, Wine, Cheese Cutting and Wrapping, Chocolate, Pub ServiceWhole Body: Stocker (Vitamins, Supplements, Body Care, Clothing and gifts) ** All roles/departments listed above may not be available at all locations For more information about what it's like to work for Whole Foods, check out our videos: https://www.youtube.com/c/wholefoodscareers/videos Benefits Competitive pay, flexible scheduling, paid time off, 20% store discount, growth opportunities including training programs, and more! Team Members provide support performing duties related to customer service, stocking, and sanitation in assigned department(s). All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and other Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support Whole Foods Market core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Desired Work Experience No prior retail experience required. Responsibilities Ability to work a flexible schedule including nights, weekends, and holidays as needed.Performs opening, mid, and closing duties as assigned.Follows department procedures for preparing, storing, rotating, and stocking of product.Prepares, packages, weighs, and prices products for sale.Monitors product quality and freshness and ensures proper product rotation.Ensures cases and shelves are clean and well-stocked.Completes spoilage, sampling, temperature, and sweep logs as required.Assists with periodic inventory checks.Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market cleanliness and safety standards.Ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Knowledge, Skills, & Abilities Ability to learn basic knowledge of all products carried in department.Ability to visually examine products for quality and freshness.Proactively reads labels and familiarizes oneself on various products.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with Whole Foods Market quality goals. Physical Requirements/Working Conditions Must be able to lift 50 pounds.In an 8-hour workday: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: Less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.Ability to work in a wet and/or cold environments.Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionAssists with the scheduling and supervision of Team Members as well as with the day-to-day flow of the department. Oversees and maintains compelling Produce, coffee, and juice displays. Supports the Produce Team Leader and Associate Team Leader(s) to ensure smooth operation of the Produce Team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesSupervises and delegates tasks to Produce Team Members. Works with Produce Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover. Assists in training of new Team Members, utilizing learning checklists and training materials. Keeps all cases and shelves clean, well-stocked and properly rotated. Opens and closes department according to established procedures. Ensures all necessary breaks are given. Communicates team concerns to the Team Leader and Associate Team Leader Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsExtensive knowledge of Produce team procedures and policies. Strong demonstrated organizational and time management skills. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience12+ months retail experience. Physical Requirements / Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionProvides overall leadership to the seafood team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesHolds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. Makes hiring and separation decisions in partnership with Store Leadership. Accountable for monitoring and achieving sales, purchasing, and labor targets. Projects annual sales and expenses and prepares operating budget. Manages ordering and inventory to achieve targeted contribution to profit margin. Establishes and maintains collaborative and productive working relationship with departmental and store leadership. Establishes and maintains positive and productive vendor relationships. Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Communicates and maintains Team Member safety and security standards. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals Job SkillsSustains exceptional level of knowledge and awareness of relevant competitors and industry trends. Advanced knowledge of products, buying, pricing, merchandising, and inventory management. Demonstrated decision-making ability, leadership skills and ability to prioritize. Food safety certification. If not currently certified, will commit to completing certification within 6 months. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Thorough product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications Experience24+ months retail experience including 12+ months of team leadership experience Physical Requirements / Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to handle knives and other cutting equipment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
    • 0
    • 0
    Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills Ability to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications 12+ months retail experiencePhysical Requirements/Working Conditions Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    • 0
    Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills Ability to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications 12+ months retail experiencePhysical Requirements/Working Conditions Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesDevelops and maintains creative store layout and product merchandising. Works with Team Leader to achieve sales, purchasing, and labor targets. Assists Team Leader in analysis of sales, reports and labor. Demonstrates advanced product knowledge and develops / maintains awareness of new products. Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing. Works with Team Leader to resolve team concerns or issues. Functions as point person and departmental person in charge in absence of Team Leader Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsHigh energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy. Growth mindset towards greater responsibility and ownership. Desire to coach and mentor others for growth Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience18+ months retail Team Member experience and 6+ months of supervisory experience Physical Requirements / Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesDevelops and maintains creative store layout and product merchandising. Works with Team Leader to achieve sales, purchasing, and labor targets. Assists Team Leader in analysis of sales, reports and labor. Demonstrates advanced product knowledge and develops / maintains awareness of new products. Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing. Works with Team Leader to resolve team concerns or issues. Functions as point person and departmental person in charge in absence of Team Leader Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsHigh energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy. Growth mindset towards greater responsibility and ownership. Desire to coach and mentor others for growth Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience18+ months retail Team Member experience and 6+ months of supervisory experience Physical Requirements / Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $20.05 - $27.53 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionProvides overall leadership to the Grocery team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesHolds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale. Makes hiring and separation decisions. Accountable for monitoring and achieving sales, purchasing, and labor targets. Maintains proper product assortment, merchandising, and inventory control. Establishes and maintains collaborative and productive working relationships with department leaders and with vendors. Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsSustains exceptional level of knowledge and awareness of relevant competitors and industry trends. Advanced knowledge of products, buying, pricing, merchandising, and inventory management. Food safety certification. If not currently certified, will commit to completing certification within 6 months. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience24+ months retail experience including 12+ months of team leadership experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $22.40 - $31.40 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionJob Responsibilities Prints and sorts all shelf tags for each department before price active dates.Performs tag strip maintenance.Audits store tags, signs, and scale prices to confirm tag / signage / price match.Audits Country of Origin and organic signage.Perform all of the SSS requirements for Sales Changeovers in addition to other WFM Standard Operating Procedures as directed by Store and Regional leadership.Completes audit reports, noting discrepancies and plans of action to resolve.Troubleshoots scanning issues, reporting to the Regional Data Team.Audits department tare weights by product.Assists with maintenance of the master tare sheet.Supports Weights and Measures inspections, including collecting inspector feed-back and leading corrective action.Enforces regional pricing and product authorization policies.Assists in auditing point-of-sale codebook.Provides inventory support as neededWorks with leadership on scan accuracy percentage goals.Conveys proper tag hanging and signage to Team Members.Support and facilitate the ordering and distribution of signage and ensure proper placement and prompt removal.Provides basic support on WFM applications (i.e. IRMA, DVO, MARS, ePlum).Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. * Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Immediately reports safety hazards and violations. Performs other duties as assigned by store, regional, or national leadership. Job Skills Strong knowledge of scanning processes, systems, and technologies.Strong basic math skills.Proficiency with computer applications and programs including email, Microsoft Office and WFM applications (i.e. IRMA, DVO, MARS, ePlum, SODA sign portal).Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals.Strong attention to detail. Experience: 12+ months retail experience. Physical Requirements / Working Conditions: Must be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $18.00 - $24.10 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionOrders, replenishes, and merchandises Specialty products and participates in regional programs for purchasing and promotions. Performs all functions related to breaking down deliveries and merchandising new products and stocking shelves. Assists Team Leader in organizing and developing promotional displays and maintaining OTS standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesPurchases and replenishes Specialty items through proper buying procedures. Ensures orders are timely and accurate to monitor inventory turns. Understands why WFM products are different from conventional stores and explains differences to customers. Achieves and exceeds assigned / established margin and sales targets. Creates effective merchandising displays. Requests and ensures proper signage and pricing. Participates in national, regional and store promotional programs. Samples department products to customers. Oversees customer special order procedure. Processes invoices and returns. Maintains organized and safe back stock area. Analyzes and controls product waste and spoilage. Completes spoilage, sampling, temperature, and sweep worksheets as required. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Immediately reports safety hazards and violations. Performs other duties as assigned by store, regional, or national leadership. Performs other duties as assigned by store, regional, or national leadership. Job SkillsExtensive specialty knowledge, including production, distribution, seasonal availability, advances and trends. Familiarity and/or willingness to learn about products, nutritional information and other areas of study. Working knowledge and application of all specialty merchandising expectations. Demonstrates a desire to grow with the Specialty team. Ability to educate team on product knowledge and convey enthusiasm. Strong basic math skills. Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems. Strong to excellent communication skills and willingness to work as part of a team. Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. Ability to follow directions and procedures; effective time management and organization skills. Passion for natural foods and the mission of Whole Foods Market. Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. Understanding of and compliance with WFM quality goals Experience12+ months retail experience Physical Requirements / Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $17.50 - $23.85 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.Sustains strong knowledge and awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills Strong ability to perform task management, balancing dynamic customer flows.Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Strong ability to communicate performance analysis findings and actions, both verbally and in writing.Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.Proficient with email, Microsoft Office, and operations-related applications.Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.Qualifications 18+ months retail experience including 6+ months of supervisory experience.Physical Requirements/Working Conditions Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $20.05 - $27.53 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionOrder, replenish, and merchandise floral products and participate in regional program for purchasing and promotions. Perform all functions related to breaking down deliveries, moving back stock to floor, and merchandising new products and stocking shelves. Assist Team Leader in organizing and developing promotional displays, maintaining back room, and providing courteous, friendly, and efficient customer service to customers and Team Members.ResponsibilitiesProvide excellent customer service and address needs of customers in a timely and effective manner.Ensure a fresh and appealing display by keeping shelves and displays clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.Understand why our products are different than conventional stores and explain differences to customers.Replenish floral products through proper buying procedures.Ensure orders for product are timely and accurate to monitor inventory turns.Find placement for all new products belonging to your category or categories.Participate in regional and national sales promotions.Build displays according to movement, promotions, profitability, value, and Regional guidance.Oversee customer special order procedure.Support Leadership in conducting inventories.Maintain financial profitability by meeting and exceeding margin and sales targets.Assist in training and developing Team Members on product knowledge.Maintain accurate department signage and pricing.Stay informed by reading daily communication log or department updates from Leadership.Ensure compliance with all applicable US, UK or Canadian regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices.Make sure sweep logs and sanitation logs are completed when applicable.Maintain a safe, clean and well-organized working and shopping environment.Successfully complete in store training program.Attend all team and store meetings as assigned by Leadership.Support global, regional and store programs.Answer department telephone calls and pages quickly and with excellent phone etiquette. Knowledge, Skills, & AbilitiesComprehensive knowledge of floral productsWorking knowledge and application of all floral merchandising expectations within the department with a specific focus on attention to detailA desire to grow with the Floral teamAbility to sell proactivelyAbility to deliver information in a clear and respectable manner to fellow team members, customers, and vendorsAbility to educate team on product knowledge and convey enthusiasmStrong demonstrated organizational and time management skillsStrong basic math skillsKnowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systemsDemonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibilityStrong work ethic and integrityPassion for natural foods and productsUse of tools and equipment, including box cutters, electric pallet jacks, and other heavy machineryAbility to work a flexible schedule including nights, weekends, and holidays as neededAbility to work in a fast-paced environment, with a sense of urgencyDesired Work Experiences1+ year buying-merchandising experience or equivalent1+ year floral experienceCustomer Service Focus The wage range for this position is $17.50 - $23.85 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    • 0
    Job DescriptionProvides overall leadership to the Bakery team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities.Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale. Makes hiring and separation decisions. Accountable for monitoring and achieving sales, purchasing, and labor targets. Maintains proper product assortment, merchandising, and inventory control. Establishes and maintains collaborative and productive working relationships with department leaders and with vendors. Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsSustains exceptional level of knowledge and awareness of relevant competitors and industry trends. Advanced knowledge of products, buying, pricing, merchandising, and inventory management. Food safety certification. If not currently certified, will commit to completing certification within 6 months. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Thorough product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience24+ months retail experience including 12+ months of team leadership experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $23.60 - $33.05 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
    • 0
    • 0
    Job DescriptionOrders, replenishes and merchandises grocery products and participate in WFM program for purchasing and promotions. Monitors inventory control and replenishes product based upon WFM ordering standards. Assists in organizing and developing promotional displays and maintaining OTS standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesCompletes Order Writer trainingReplenishes products through proper buying procedures.Orders perishable and/or non-perishable grocery products and maintains appropriate back stock levels.Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.Controls spoilage/shrink; participates in inventory and cycle counting.Completes spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required.Ensures orders for product are timely and accurate to monitor inventory turns.Oversees customer special order procedure.Analyzes and controls product transfers, waste, and spoilage.Supports leadership in conducting inventories.Maintains financial profitability by meeting and exceeding purchasing and sales targets.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Job SkillsComprehensive knowledge of grocery products.Working knowledge and application of all grocery merchandising expectations.Ability to educate team on product knowledge and convey enthusiasm.Strong basic math skills.Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals. Experience12+ months retail experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $17.50 - $23.85 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
    • 0
    • 0
    Job DescriptionOrders, replenishes and merchandises grocery products and participate in WFM program for purchasing and promotions. Monitors inventory control and replenishes product based upon WFM ordering standards. Assists in organizing and developing promotional displays and maintaining OTS standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesCompletes Order Writer trainingReplenishes products through proper buying procedures.Orders perishable and/or non-perishable grocery products and maintains appropriate back stock levels.Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.Controls spoilage/shrink; participates in inventory and cycle counting.Completes spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required.Ensures orders for product are timely and accurate to monitor inventory turns.Oversees customer special order procedure.Analyzes and controls product transfers, waste, and spoilage.Supports leadership in conducting inventories.Maintains financial profitability by meeting and exceeding purchasing and sales targets.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Job SkillsComprehensive knowledge of grocery products.Working knowledge and application of all grocery merchandising expectations.Ability to educate team on product knowledge and convey enthusiasm.Strong basic math skills.Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals. Experience12+ months retail experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $17.50 - $23.85 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
    • 0
    • 0
    Job DescriptionAssists with the scheduling and supervision of Team Members as well as with the day-to-day flow of the department. Oversees and maintains compelling Produce, coffee, and juice displays. Supports the Produce Team Leader and Associate Team Leader(s) to ensure smooth operation of the Produce Team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesSupervises and delegates tasks to Produce Team Members. Works with Produce Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover. Assists in training of new Team Members, utilizing learning checklists and training materials. Keeps all cases and shelves clean, well-stocked and properly rotated. Opens and closes department according to established procedures. Ensures all necessary breaks are given. Communicates team concerns to the Team Leader and Associate Team Leader Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsExtensive knowledge of Produce team procedures and policies. Strong demonstrated organizational and time management skills. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience12+ months retail experience. Physical Requirements / Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $17.50 - $23.85 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
    • 0
    • 0
    Job DescriptionProvides overall leadership to the Prepared Foods team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesHolds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale. Makes hiring and separation decisions. Accountable for monitoring and achieving sales, purchasing, and labor targets. Maintains proper product assortment, merchandising, and inventory control. Establishes and maintains collaborative and productive working relationships with department leaders and with vendors. Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsSustains exceptional level of knowledge and awareness of relevant competitors and industry trends. Advanced knowledge of products, buying, pricing, merchandising, and inventory management. Food safety certification. If not currently certified, will commit to completing certification within 6 months. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience24+ months retail experience including 12+ months of team leadership experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $23.60 - $33.05 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
    • 0
    • 0
    Job DescriptionProvides overall leadership to the Bakery team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities.Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale. Makes hiring and separation decisions. Accountable for monitoring and achieving sales, purchasing, and labor targets. Maintains proper product assortment, merchandising, and inventory control. Establishes and maintains collaborative and productive working relationships with department leaders and with vendors. Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsSustains exceptional level of knowledge and awareness of relevant competitors and industry trends. Advanced knowledge of products, buying, pricing, merchandising, and inventory management. Food safety certification. If not currently certified, will commit to completing certification within 6 months. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Thorough product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience24+ months retail experience including 12+ months of team leadership experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $23.60 - $33.05 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
    • 0
    • 0
    Job DescriptionIn addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members. The Team Trainer supports the high-quality, timely completion of New Member Connections for New Members, and supports Global, Regional, and department-specific training, including Operational Learning Pathways, Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service. Acts as a role model, maintaining a positive image and providing customer-obsessed service.PRINCIPAL DUTIES DUTIES APPLYING TO TEAM TRAINER Ensures new and ongoing store and team training programs are successfully delivered and completed.Works within training deadlines and goals.Coordinates with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.Coordinates with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion.Facilitates team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts.Attends Team Trainer meetings, as scheduled. Acts as a role model for constant food safety, sanitation procedures, and occupational safety.Trains all Team Members on customer service standards and looks for opportunities to provide timely feedback.Trains all Team Members on new products, their differentiation, sales tactics, and department placement.Consistently practices and models proper care, use, and maintenance of all team equipment and PPE.Completes the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training.Familiarizes themselves with the Store Training Roles Handbook and maintains engagement with all communication platforms.Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market’s learning systems. DUTIES APPLYING TO ALL POSITIONS Arrives to workstation on time, appropriately groomed, dressed according to Whole Foods Market’s Dress Code policy; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses customer needs quickly and effectively, and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance with established procedures, including Weights and Measures, Health and Sanitation, and Safe Work Practices.Maintains, or ensures maintenance of a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market’s cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by Store, Regional, or Global Leadership. PRINCIPAL SKILLS SKILLS APPLYING TO TEAM TRAINER Comfortable speaking with small and large groups and inspiring others.Capable of teaching others in a constructive and positive manner.General computer skills and basic knowledge of software applications (MS Office Suite).Working knowledge of Whole Foods Market’s learning systems. SKILLS APPLYING TO ALL POSITIONS Strong communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for high-quality foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with Whole Foods Market’s quality goals. EXPERIENCE 6 months of Whole Foods Market experience (or equivalent retail training experience). PHYSICAL REQUIREMENTS/WORKING CONDITIONS Must be able to lift 50 pounds.In an 8-hour workday: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation pushing, and pulling.Work requires the following motions: bending, twisting, squatting, and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.Ability to work in wet and/or cold environments.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $17.50 - $21.45 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionProvides overnight support for assigned team to include receiving and preparing product and maintaining the floor, displays, and back stock in accordance with company standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities Checks product to ensure it meets WFM quality standards.Accurately sorts and scans waste.Maintains production standards.Stocks and cleans shelves, bins, and food preparation areas.Maintains back stock in good order.Handles DC and UNFI invoices for product delivered outside store receiving hours.Properly checks-in product and reports miss-picks to team leadership.Receives product from receiving location to sales floor or appropriate back stock spaces.Aids in receiving and sorting overnight deliveries for other teams.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Job SkillsAbility to learn basic knowledge of all products carried in the department.Ability to visually examine products for quality and freshness.Ability to perform simple math (addition, subtraction, multiplication, and division).Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. ExperienceNo prior retail experience required. Physical Requirements / Working Conditions Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $17.50 - $21.45 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionPerforms all functions related to maintaining overall store operations, including great customer service, cleanliness, and assisting teams as needed. Ensures a positive company image by providing courteous, friendly and efficient customer service to customers and other store Team Members. Complies with team and store Standard Operating Procedures. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Responsibilities :Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Makes sure customers are being taken care of and the store looks great at all times.Provides excellent customer service and addresses customer needs in a timely and effective manner; surprises and delights customers with consistent, delightful service.Oversees entire store operations with particular focus on cleanliness, fullness of product displays, signage quality, safety, and customer service.Keeps store environment clean and neat, upholding all standards pertaining to cleanliness, HACCP, and Team Member safety, and customer safety.Consistently communicates and models WFM vision and goals.Contributes to establishment and maintenance of a positive work environment, high morale, and the WFM culture.Provides assistance to all teams as needed, including performing “dirty work” – sweeping, mopping, wiping down tables, checking bathrooms, etc.Responds to concerns in the absence of Store Leadership.Sets and achieves the highest standards in retail execution.Supports regional vision and executed all regional directives and programs.Completes all necessary paperwork in a timely and accurate manner.Follows food safety and sanitation guidelines.Responds promptly to customer needs and questions and requests assistance when necessary; including answering the store phone system.Leads by example.Performs other duties as assigned by leadership. Job Skills: Speaks clearly and persuasively in positive or negative situations.Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.Ability to understand Team Members’ and store needs.Demonstrates creativity in promoting sales, merchandising and/or marketing.Demonstrates appropriate decision-making, critical thinking, and analysis; takes a creative and analytical approach to problem -solving.Ability to synthesize data into an overall picture, resolve issues with unknown variables, and apply common sense in the interpretation and application of instructions.Able to handle difficult or emotional client situations, solicit client feedback, and respond effectively and efficiently.Ability to resolve conflicts without blaming.Remains open to others’ ideas and willing to try new approaches and methods.Ability to adapt to changes in the work environment, manage competing demands, and deal with frequent changes, delays, or unexpected events.Ability to change and adapt methods / approach to best fit dynamic situations.Treats people with respect, keeps commitments, and inspires the trust of others.Maintains confidentiality.Strong understanding of WFM quality standards.Thorough product knowledge.Ability to balance team and individual responsibilities.Detail oriented, well organized, and able to adhere to deadlines.Possesses basic computer skills, including Microsoft Office Suite and Excel. Experience: 18+ months retail Team Member experience and 6+ months of supervisory experience. Physical Requirements / Working Conditions: Must be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $20.05 - $27.53 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
    • Full Time
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    Job DescriptionAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities Develops and maintains creative store layout and product merchandising.Works with Team Leader to achieve sales, purchasing, and labor targets.Assists Team Leader in analysis of sales, reports and labor.Demonstrates advanced product knowledge and develops / maintains awareness of new products.Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.Works with Team Leader to resolve team concerns or issues.Functions as point person and departmental person in charge in absence of Team Leader.Sets and achieves the highest standards of retail execution.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Consistently communicates and models WFM vision and goals.Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.Provides timely, thorough, and thoughtful performance evaluations. Job SkillsHigh energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.Growth mindset towards greater responsibility and ownership.Desire to coach and mentor others for growth.Excellent interpersonal, motivational, team building, and customer relationship skills.Capable of teaching others in a positive and constructive manner.Product knowledge.Advanced knowledge of regulatory and safety policies and procedures.Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.Proficiency with email, Microsoft Office, and operations-related applications. Experience18+ months retail Team Member experience and 6+ months of supervisory experience. Physical Requirements / Working Conditions Must be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $20.05 - $27.53 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
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