Wholefoods Markets

Job DescriptionOrders, replenishes and merchandises grocery products and participate in WFM program for purchasing and promotions. Monitors inventory control and replenishes product based upon WFM ordering standards. Assists in organizing and developing promotional displays and maintaining OTS standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesCompletes Order Writer trainingReplenishes products through proper buying procedures.Orders perishable and/or non-perishable grocery products and maintains appropriate back stock levels.Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.Controls spoilage/shrink; participates in inventory and cycle counting.Completes spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required.Ensures orders for product are timely and accurate to monitor inventory turns.Oversees customer special order procedure.Analyzes and controls product transfers, waste, and spoilage.Supports leadership in conducting inventories.Maintains financial profitability by meeting and exceeding purchasing and sales targets.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Job SkillsComprehensive knowledge of grocery products.Working knowledge and application of all grocery merchandising expectations.Ability to educate team on product knowledge and convey enthusiasm.Strong basic math skills.Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals. Experience12+ months retail experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionAs a Bakery Decorator, you'll be responsible for all duties related to creating and decorating cakes, tarts, pastries, and special-order items. You'll use your artistic talents to build and finish all specialty bakery goods, ensuring that every detail is just right. As a Bakery Decorator, you'll play a critical role in upholding our differentiators by providing outstanding service and delicious treats to our customers that meet our quality standards. In addition to following these procedures, you'll also be expected to support our Core Values and goals, promote companywide, regional, and store programs and initiatives, ensuring strict adherence to all applicable Food Safety and compliance duties required in the department.Job ResponsibilitiesAssemble, fill, and finish/decorate cakes, tarts, select pastry, and special-order bakery items.Build, ice, and decorate cakes and other bakery items following standard procedures to meet business demand. Complete production and spoilage records according to standard procedures, adjusting production sheets to maintain sufficient product.Prioritize production lists and recommend adjustments as needed. Merchandise and showcase products in the sales display case to satisfy and delight customers. Monitor product quality for freshness and ensure proper product rotation within the display case, following standard procedures.Provide guidance and support for Bakery Decorator Apprentices and other Team Members.Create special order cake designs based on customer preferences. Provide excellent customer service, addressing customers' needs in a timely and effective manner, model suggestive selling techniques, answer phones and pages promptly and courteously.Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with Whole Foods Market cleanliness and safety standards.Perform opening, mid, and closing duties as assigned, ensuring accuracy of signage and pricing.Perform other duties as assigned. Skill RequirementsEfficient cake and pastry decorating skills, including intermediate piping techniques and the ability to create decorative flowers and borders. Understand color theory as it pertains to blending buttercream colors and coordinating complementing palettes. Ability to apply proper technique when using all icings, including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and all varieties of Meringue. Ability to follow recipes, directions, and procedures; effective time management and organization skills.Advanced knife handling, tool, and equipment safety.Basic math skills for recipe conversions and modifications.Strong communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. ExperienceMinimum of 6-12 months retail or restaurant experience.Complete the Bakery Decorator Apprentice training program, or equivalent experience.Prior experience within a professional bakery or grocery retail, preferred. Physical Requirements / Working Conditions Must be able to lift 50 pounds.In an 8-hour workday: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionProvides overnight support for assigned team to include receiving and preparing product and maintaining the floor, displays, and back stock in accordance with company standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities Checks product to ensure it meets WFM quality standards.Accurately sorts and scans waste.Maintains production standards.Stocks and cleans shelves, bins, and food preparation areas.Maintains back stock in good order.Handles DC and UNFI invoices for product delivered outside store receiving hours.Properly checks-in product and reports miss-picks to team leadership.Receives product from receiving location to sales floor or appropriate back stock spaces.Aids in receiving and sorting overnight deliveries for other teams.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Job SkillsAbility to learn basic knowledge of all products carried in the department.Ability to visually examine products for quality and freshness.Ability to perform simple math (addition, subtraction, multiplication, and division).Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. ExperienceNo prior retail experience required. Physical Requirements / Working Conditions Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionProvides overnight support for assigned team to include receiving and preparing product and maintaining the floor, displays, and back stock in accordance with company standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities Checks product to ensure it meets WFM quality standards.Accurately sorts and scans waste.Maintains production standards.Stocks and cleans shelves, bins, and food preparation areas.Maintains back stock in good order.Handles DC and UNFI invoices for product delivered outside store receiving hours.Properly checks-in product and reports miss-picks to team leadership.Receives product from receiving location to sales floor or appropriate back stock spaces.Aids in receiving and sorting overnight deliveries for other teams.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Job SkillsAbility to learn basic knowledge of all products carried in the department.Ability to visually examine products for quality and freshness.Ability to perform simple math (addition, subtraction, multiplication, and division).Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. ExperienceNo prior retail experience required. Physical Requirements / Working Conditions Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionResponsibilitiesSupervises and delegates tasks to Prepared Foods Team Members.Works with Prepared Foods Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.Assists in training of new Team Members, utilizing learning checklists and training materials.Keeps all cases and shelves clean, well-stocked and properly rotated.Opens and closes department according to established procedures.Ensures all necessary breaks are given.Communicates team concerns to the Team Leader and Associate Team Leader.Sets and achieves the highest standards of retail execution.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.Provides timely, thorough, and thoughtful performance evaluations.Consistently communicates and models WFM vision and goals. Knowledge, Skills, & AbilitiesExtensive knowledge of Prepared Foods team procedures and policies.Strong demonstrated organizational and time management skills.Excellent interpersonal, motivational, team building, and customer relationship skills.Capable of teaching others in a positive and constructive manner.Product knowledge.Advanced knowledge of regulatory and safety policies and procedures.Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.Proficiency with email, Microsoft Office, and operations-related applications.Desired Work Experiences12+ months retail experience. Physical Requirements / Working ConditionsMust be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills Ability to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications 12+ months retail experiencePhysical Requirements/Working Conditions Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills Ability to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications 12+ months retail experiencePhysical Requirements/Working Conditions Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.Sustains strong knowledge and awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills Strong ability to perform task management, balancing dynamic customer flows.Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Strong ability to communicate performance analysis findings and actions, both verbally and in writing.Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.Proficient with email, Microsoft Office, and operations-related applications.Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.Qualifications 18+ months retail experience including 6+ months of supervisory experience.Physical Requirements/Working Conditions Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionPerforms all duties related to dishwashing and maintaining general cleanliness of the kitchen area. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department. Job ResponsibilitiesWashes, rinses, and sanitizes dishes, pots, pans, utensils, and small wares. Maintains cleanliness of floors, mats, drains, walls, and shelves in the kitchen area. Assists with kitchen deliveries including proper storage, organization, and rotation of products. ​Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. * Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Job SkillsEffective time management skills. Demonstrates a passion for cleanliness.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. Understanding of and compliance with WFM quality goals. ExperiencesNo prior retail experience required. Physical Requirements / Working Conditions ​Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesDevelops and maintains creative store layout and product merchandising. Works with Team Leader to achieve sales, purchasing, and labor targets. Assists Team Leader in analysis of sales, reports and labor. Demonstrates advanced product knowledge and develops / maintains awareness of new products. Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing. Works with Team Leader to resolve team concerns or issues. Functions as point person and departmental person in charge in absence of Team Leader. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsHigh energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy. Growth mindset towards greater responsibility and ownership. Desire to coach and mentor others for growth. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience18+ months retail Team Member experience and 6+ months of supervisory experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionJob Responsibilities Purchases and replenishes products through proper buying procedures.Ensures orders are timely and accurate to monitor inventory turns.Ensures the product mix meets varied customer dietary needs and requests.Achieves and exceeds assigned / established margin and sales targets.Builds product displays according to movement, promotions, profitability, value, and regional guidance.Oversees customer special order procedure.Maintains and monitors department waste, spoilage, and transfer logs.Maintains a safe, clean and well-organized working and shopping environment.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Performs other duties as assigned by store, regional, or national leadership.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations. Job Skills Extensive product knowledge, including production, distribution, seasonal availability, advances, and trends.Familiarity and/or willingness to learn about products, nutritional information, and other areas of study.Working knowledge and application of all Whole Body-related merchandising expectations.Demonstrates a desire to grow with the Whole Body team.Ability to educate team on product knowledge and convey enthusiasm.Strong basic math skills.Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals. Experience12+ months retail experience. Physical Requirements / Working ConditionsMust be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours, sitting 1-4 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionPerforms all functions related to proper food preparation and maintenance of the cold case, fresh pack, salad, and hot bars. Ensures food quality and presentation and performs duties related to stocking and sanitation. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.ResponsibilitiesPrepares food items for the cold case, fresh pack, salad, and hot bars according to production sheets.Prepares food items according to recipe to ensure quality and consistency.Ensures that all prepared items are labeled, dated, covered, monitored for quality and freshness, and rotated.Monitors food levels and replenishes in a timely manner.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards; ensures walk-ins and freezers are clean and organized.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Knowledge, Skills, & AbilitiesThorough product knowledge.Ability to follow a recipe.Good understanding of food production and fundamental cooking techniques.Good basic math skills.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals.Desired Work Experiences6-12 months retail experience. Physical Requirements / Working Conditions Must be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesDevelops and maintains creative store layout and product merchandising. Works with Team Leader to achieve sales, purchasing, and labor targets. Assists Team Leader in analysis of sales, reports and labor. Demonstrates advanced product knowledge and develops / maintains awareness of new products. Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing. Works with Team Leader to resolve team concerns or issues. Functions as point person and departmental person in charge in absence of Team Leader. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Provides timely, thorough, and thoughtful performance evaluations. Consistently communicates and models WFM vision and goals. Job SkillsHigh energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy. Growth mindset towards greater responsibility and ownership. Desire to coach and mentor others for growth. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications. Experience18+ months retail Team Member experience and 6+ months of supervisory experience. Physical Requirements/Working ConditionsMust be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.Sustains strong knowledge and awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills Strong ability to perform task management, balancing dynamic customer flows.Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Strong ability to communicate performance analysis findings and actions, both verbally and in writing.Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.Proficient with email, Microsoft Office, and operations-related applications.Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.Qualifications 18+ months retail experience including 6+ months of supervisory experience.Physical Requirements/Working Conditions Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job DescriptionOrders, replenishes and merchandises bakery, coffee, and juice products and participates in regional programs for purchasing and promotions. Monitors inventory control and replenishes product. Assists in organizing and developing promotional displays and maintaining OTS standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job ResponsibilitiesReplenishes products through proper buying procedures.Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.Requests and ensures proper signage.Controls spoilage/shrink; achieves turn goals; participates in inventory.Completes spoilage, sampling, temperature, and sweep worksheets as required.Ensures orders for product are timely and accurate to monitor inventory turns.Maintains positive working relationship with vendors.Oversees customer special order procedure.Analyzes and controls product transfers, waste, and spoilage.Supports leadership in conducting inventories.Maintains financial profitability by meeting and exceeding purchasing and sales targets.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership. Job SkillsComprehensive knowledge of bakery, coffee, and juice products.Working knowledge and application of all applicable merchandising expectations.Ability to educate team on product knowledge and convey enthusiasm.Strong basic math skills.Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals. Experience12+ months retail experience. Physical Requirements / Working Conditions Must be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.