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Michaels

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    Store - HSTN-CYPRESS, TXDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and resultsEnsure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIsPlan and lead the execution of class and in-store events in accordance with Company programsLead the omnichannel processesManage and execute shrink and safety programsAssist with cash reconciliation and bank depositsAssist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as neededAssist with the onboarding of new Team MembersTrain, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-developmentServe as Manager on Duty (MOD)Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for othersAcknowledge customers, help locate the product and provide solutionsParticipate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budgetManage and execute the shrink and safety programsCross train in Custom Framing selling and productionIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store ManagerOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - HSTN-KATY/NORTH, TXDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and resultsEnsure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIsPlan and lead the execution of class and in-store events in accordance with Company programsLead the omnichannel processesManage and execute shrink and safety programsAssist with cash reconciliation and bank depositsAssist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as neededAssist with the onboarding of new Team MembersTrain, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-developmentServe as Manager on Duty (MOD)Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for othersAcknowledge customers, help locate the product and provide solutionsParticipate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budgetManage and execute the shrink and safety programsCross train in Custom Framing selling and productionIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store ManagerOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - LA-MISSION VIEJO, CADeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and productionOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.Total Base Pay Range for this Position: $16.90 - $19.70At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - LA-MISSION VIEJO, CADeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and productionOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.Total Base Pay Range for this Position: $16.90 - $19.70At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - PITT-WM PENN HWY, PAPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.Event Coordination Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.Communicate events with clients and store team members.Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.Adjust plans and events based on client’s feedback and needs.Create backup or emergency plans to be executed as needed.Ensure client satisfaction for scheduled events.Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.Customer Experience Help customers shop, locate products, and provide them with solutions.Provide fast and friendly check out experience.Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.Educate customer on Voice of Customer (VOC) survey.Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck un-load, stocking and planogram (POGs) processes.Complete merchandise recovery and maintenance.Perform Store in Stock Optimization (SISO) and AD set duties as assigned.Support shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production.Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restroomsOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Energetic and enthusiastic and personality.The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.Must have excellent people skills.Must have experience working with children and children’s events.Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.Must have organizational skills, interpersonal skills, and creative problem-solving skills.Retail and/or customer service experience requiredPhysical Requirements Work Environment Ability to remain standing for long periods of time.Ability to move throughout the store.Regular bending, lifting, carrying, reaching, and stretching.Lifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - NWK-CLIFTON, NJBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.Major Activities Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standardsEmbrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.  * deliver sales and production resultsComplete framing orders with a high degree of quality and on timeMaintain the ready made frame department and other assigned areas including SISO and Directed ReplenishmentDeliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shopFollow Standard Operating Procedures (SOPs) and Company programsSupport shrink and safety programsInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for othersParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetOperate cash register and execute cash handling to standardsAcknowledge customers, help locate product and provide solutionsAssist with Omni channel processesOther duties as assigned Minimum Type of experience the job requires  basic computer skills and basic measuring skills ability to operate the framing equipment and glass cutterPreferred Type of experience the job requires retail experienceExperience selling products and/or services to customersPhysical Requirements regular bending, lifting, carrying, reaching and stretchingability to move throughout the storeability to remain standing for long periods of timelifting heavy boxes and frames and accessing high shelves by ladder or similar equipmentif you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork Environment public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.50 - $19.40At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - BOS-NEWTON, MALead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards;  hold team accountable for store conditions and resultsManage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’sManage, execute and support the planogram process (POG’s) to standard.Manage, execute and support the AD set processes.Manage and execute shrink and safety programs.Serve as Manager on Duty (MOD)Maintain seasonal sets and the feature space to our visual merchandising standardsAssist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-developmentInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for othersAcknowledge customers, help locate product and provide solutionsAssist with Omni channel processesCross trained in Custom Framing selling and productionOther duties as assigned Preferred Special Certifications or technical skills   Retail merchandising and customer service experience preferredPhysical Requirements Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - DFW-IRVING, TXDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and productionOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - KNOX-TURKEY CREEK, TNMaintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.Collects and disposes of trash following approved procedures.Dust and damp mops floors following approved procedures.Moves equipment and products for proper cleaning and places products back in correct placement.Cleans assigned areas with the use of assigned materials and equipment.May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.Seeks out areas requiring cleaning; takes initiative to complete the task.Completes all tasks assigned by supervisor.Performs tasks in accordance with all federal, state and county guidelines.Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.Project a positive image and serve as a role model for other Team Members.Other duties as assigned may include: Provide a fast and friendly check out experience; execute cash handling to standards.Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)Participate in the truck un-load, stocking, and planogram (POGs) processes.Support shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsPreferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or cleaning experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.Use of standard commercial cleaners and chemicals from cleaning suppliesApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - DC-LAUREL, MDDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and productionOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.Total Base Pay Range for this Position: $15.30 - $17.90At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - WARNER ROBINS, GAPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.Event Coordination Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.Communicate events with clients and store team members.Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.Adjust plans and events based on client’s feedback and needs.Create backup or emergency plans to be executed as needed.Ensure client satisfaction for scheduled events.Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.Customer Experience Help customers shop, locate products, and provide them with solutions.Provide fast and friendly check out experience.Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.Educate customer on Voice of Customer (VOC) survey.Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck un-load, stocking and planogram (POGs) processes.Complete merchandise recovery and maintenance.Perform Store in Stock Optimization (SISO) and AD set duties as assigned.Support shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production.Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restroomsOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Energetic and enthusiastic and personality.The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.Must have excellent people skills.Must have experience working with children and children’s events.Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.Must have organizational skills, interpersonal skills, and creative problem-solving skills.Retail and/or customer service experience requiredPhysical Requirements Work Environment Ability to remain standing for long periods of time.Ability to move throughout the store.Regular bending, lifting, carrying, reaching, and stretching.Lifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    DC-CentraliaThe Material Handler may fulfill multiple roles in the Distribution Center environment to help fulfill overall mission to process Inbound and/or Outbound freight accurately, timely, and safely.Major Activities Performs one or more of a variety of functions in a Distribution Center environment associated with fulfilling orders for retail stores and/or other Distribution Centers.  Potential work assignments include Receiving, Labeling, Putaway, Order Picking, Slotting, Replenishment, eComm order fulfillment, Hybrid throwing, Loading, and other “speciality” roles that require additional training/experience (e.g., Inventory Control).   May utilize manual and/or powered industrial equipment and/or RF guns to perform work tasks as well. Documents production log appropriately to include changes in assignments, downtime, meetings, etc. to ensure productivity records are accurate. Completes other assigned duties per business needs. Other duties as assigned Minimum Special Certifications or Technical Skills Basic computer skills for certain rolesOther Ability to work independently and/or as part of a teamBasic math proficiency for certain rolesGood record-keeping skills with attention to details for certain rolesGood communication and interpersonal skillsPreferred Education High school education or equivalency preferredPreferred Type of Experience the Job Requires Prior use of manual and/or powered industrial equipment preferredBasic warehouse and/or Distribution Center knowledge recommended; demonstrated success working in a production environment is helpfulPhysical Requirements Frequent lifting and carrying of product weighing 5 to 60 poundsFrequent pushing or pulling of material and/or equipmentFrequent standing when working and when driving powered industrial equipmentFrequent walking, primarily in the warehouseRegular reaching, bending, stooping, kneeling and twistingRepetitive motion and substantial movement of the wrists, hands and/or fingersWork Environment Exposure to extreme temperatures dependent on external climate and proximity to dock doors/exitsModerate noise level from DC conveyor/sortation system and powered industrial equipmentOccasional vibration if/when operating powered industrial equipmentPotential exposure to fumes and airborne particlesApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.13 - $21.60  This position may be eligible for overtime compensation in accordance with state and local laws.  At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - SEA-PUYALLUP, WAStore Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI’s to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves.Major Activities Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards;  hold team accountable for store conditions and resultsDeliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’sLead the execution of our customer brand promises.Implement and lead the shrink and safety programs to deliver goalsUse the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process;  identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-developmentInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for othersServe as Manager on Duty (MOD)Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and productionOther duties as assigned Minimum Type of experience the job requires 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.2+ years of experience directly supervising a diverse team, including performance management and talent development.Physical Requirements Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingSome lifting of heavy items and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork Environment Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $60,700.00 - $81,000.00    This position may be eligible for additional compensation, including a bonus based on performance.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - BURLINGTON, WADeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and productionOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.Total Base Pay Range for this Position: $17.13 - $20.00  This position may be eligible for overtime compensation in accordance with state and local laws.  At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - Warrenton, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and resultsEnsure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIsPlan and lead the execution of class and in-store events in accordance with Company programsLead the omnichannel processesManage and execute shrink and safety programsAssist with cash reconciliation and bank depositsAssist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as neededAssist with the onboarding of new Team MembersTrain, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-developmentServe as Manager on Duty (MOD)Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for othersAcknowledge customers, help locate the product and provide solutionsParticipate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budgetManage and execute the shrink and safety programsCross train in Custom Framing selling and productionIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store ManagerOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $14.00 - $19.30  This position may be eligible for overtime compensation in accordance with state and local laws.  At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - Warrenton, VAMaintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.Collects and disposes of trash following approved procedures.Dust and damp mops floors following approved procedures.Moves equipment and products for proper cleaning and places products back in correct placement.Cleans assigned areas with the use of assigned materials and equipment.May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.Seeks out areas requiring cleaning; takes initiative to complete the task.Completes all tasks assigned by supervisor.Performs tasks in accordance with all federal, state and county guidelines.Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.Project a positive image and serve as a role model for other Team Members.Other duties as assigned may include: Provide a fast and friendly check out experience; execute cash handling to standards.Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)Participate in the truck un-load, stocking, and planogram (POGs) processes.Support shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsPreferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or cleaning experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.Use of standard commercial cleaners and chemicals from cleaning suppliesApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.Total Base Pay Range for this Position: $13.75 - $15.90  This position may be eligible for overtime compensation in accordance with state and local laws.  At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - DC-ARCOLA/DULLES, VAThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.Ensure execution of Company policies and standards, holding team accountable for store conditions and results.Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.Oversee Balloons business, birthday party operations, and other in-store programs and eventsPromote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.Other duties as assigned Minimum Type of Experience Required 3+ years retail leadership experienceWork Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingAbility to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.Ability to climb ladders or step stools to stock and retrieve products.Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.Ability to work in a fast-paced environment with frequent customer interactions.Work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $14.00 - $19.30  This position may be eligible for overtime compensation in accordance with state and local laws.  At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - CHARLOTTESVILLE, VAThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.Ensure execution of Company policies and standards, holding team accountable for store conditions and results.Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.Oversee Balloons business, birthday party operations, and other in-store programs and eventsPromote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.Other duties as assigned Minimum Type of Experience Required 3+ years retail leadership experienceWork Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingAbility to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.Ability to climb ladders or step stools to stock and retrieve products.Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.Ability to work in a fast-paced environment with frequent customer interactions.Work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $14.00 - $19.30  This position may be eligible for overtime compensation in accordance with state and local laws.  At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - CHARLOTTESVILLE, VAThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.Ensure execution of Company policies and standards, holding team accountable for store conditions and results.Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.Manage store damages procedures, ensuring proper handling, reporting, and shrink reductionTrain, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.Other duties as assigned Minimum Type of Experience Required 3+ years retail leadership experienceWork Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingAbility to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.Ability to climb ladders or step stools to stock and retrieve products.Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.Ability to work in a fast-paced environment with frequent customer interactions.Work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $14.00 - $19.30  This position may be eligible for overtime compensation in accordance with state and local laws.  At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - DFW-IRVING, TXBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.Major Activities Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standardsEmbrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutionsDeliver sales and production resultsAct in lead capacity in the absence of the Framing ManagerBe a resource to assist and train other Team MembersSupport and assist Framing Manager in driving KPI’s achievementComplete framing orders with a high degree of quality and on timeMaintain the ready made frame department and other assigned areas including SISO and Directed ReplenishmentDeliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shopProvide a fast and friendly check out experience while adhering to cash handling standardsFollow Standard Operating Procedures (SOPs) and Company programsSupport shrink and safety programsInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for othersParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetOperate cash register and execute cash handling to standardsAcknowledge customers, help locate product and provide solutionsEngage customers on benefits of Rewards and complete enrollmentsEducate customer on Voice of Customer (VOC) surveyAssist with Omni channel processesOther duties as assigned Minimum Type of experience the job requires  Basic computer skills and basic measuring skills Ability to operate the framing equipment and glass cutterPreferred Type of experience the job requires Retail experienceExperience selling products and/or services to customersPhysical Requirements Regular bending, lifting, carrying, reaching and stretchingAbility to move throughout the storeAbility to remain standing for long periods of timeLifting heavy boxes and frames and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - DFW-IRVING, TXBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.Major Activities Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standardsEmbrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.  * deliver sales and production resultsComplete framing orders with a high degree of quality and on timeMaintain the ready made frame department and other assigned areas including SISO and Directed ReplenishmentDeliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shopFollow Standard Operating Procedures (SOPs) and Company programsSupport shrink and safety programsInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for othersParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetOperate cash register and execute cash handling to standardsAcknowledge customers, help locate product and provide solutionsAssist with Omni channel processesOther duties as assigned Minimum Type of experience the job requires  basic computer skills and basic measuring skills ability to operate the framing equipment and glass cutterPreferred Type of experience the job requires retail experienceExperience selling products and/or services to customersPhysical Requirements regular bending, lifting, carrying, reaching and stretchingability to move throughout the storeability to remain standing for long periods of timelifting heavy boxes and frames and accessing high shelves by ladder or similar equipmentif you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork Environment public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Store - WEATHERFORD, TXDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and productionOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
    • 0
    • 0
    Support Center - IrvingAs the Supply Chain Planning and Optimization Manager you will lead the development, planning and optimization of Supply Chain outbound operational processes to drive efficiency, consistency, and effectiveness across the Distribution Center Network. This role is responsible for all centralized workload planning, strategic operational planning, and KPI reporting as it pertains to DC Outbound Processes to ensure the Distribution Centers have the plans, resources, and operational guidance needed to deliver operational excellence. This role will execute all Distribution Center communications and partner closely with cross-functional teams to ensure alignment, clarity, and consistency across operational priorities and initiatives. Acting as a strategic liaison between Distribution Centers and the Support Center, this role synchronizes operations to eliminate silos, mitigate risks, and streamline cross-functional communication. Ultimately this role is accountable for creation of strategic Distribution Center plans to accommodate volume, building setup, staffing, and special projects as it pertains to planning and execution of all outbound processes. Optimized deliverables will allow Distribution Centers to minimize distractions and dedicate full focus to achieving peak operational outbound performance.Major Activities: Lead DC Outbound Workload Planning & Operational Coordination:Create and coordinate a strategic plan inclusive of outbound volume, building setup, staffing, and special project executionPartner with Merchandising, Inventory, Supply Chain Strategy, and Transportation teams to align on outbound volume, operational priorities, and execution timelinesDevelop, maintain, and manage outbound operational planning tools and templates used to communicate volume forecasts, seasonal surges, and major operational initiatives to DC teamsParticipate in cross-functional planning meetings to ensure outbound operational workload, inventory flow, and capacity plans remain balanced and executable across the networkSupport planning and execution of major operational initiatives, peak season, and large scale go-gets to ensure accurate labor forecasting and operational readiness for outbound functions across all Distribution CentersDistribution Center Communications:Provide clear and concise communication to Distribution Center leadership to ensure strategic, accurate, and consistent messaging across the networkLead key operational meetings and field leadership forums to facilitate alignment and communication between DC leadership and the Support CenterCoaching and Development:Act as a peer mentor to the Distribution Center leadership teamsCoach Distribution Center outbound teams on best practices, ensuring a strong bench for all Outbound OperationsOther duties as assigned Minimum Education: Bachelor’s degree or equivalent experienceMinimum Special Certifications or Technical Skills: 5+ years Supply Chain, Distribution Center Operations, or Logistics experienceExperience participating in cross-functional teams and driving operational improvements across complex environmentsProject management experience participating in large-scale operational programs and initiativesPreferred Knowledge/Skills/Abilities: Strong knowledge of Warehouse Management Software, specifically Blue Yonder and Red PrairieStrong knowledge of Engineered Labor StandardsExcellent verbal and written communication skillsDemonstrated ability to lead through change and adapt to evolving business needsStrong organizational, time management, and prioritization skills with the ability to manage multiple initiatives simultaneouslyPreferred Education: Bachelor’s Degree in Business Administration, Supply Chain Management, Industrial Engineering, or other related fieldPreferred Type of Experience the Job Requires: 10 years of DC / DC Network experience in leadership rolesAdvanced knowledge of Distribution Center planningDemonstrated ability to drive measurable business resultsPhysical Requirements: Standing and walkingSite visits require the ability to stand and walk through the DC operational environmentTravel: Overnight travel / visits to DC locations up to 50% of the timeApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    • Full Time
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    Store - CORPUS CHRISTI, TXDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and productionOther duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
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    Store - AUS-SUNSET VALLEY, TXMaintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.Collects and disposes of trash following approved procedures.Dust and damp mops floors following approved procedures.Moves equipment and products for proper cleaning and places products back in correct placement.Cleans assigned areas with the use of assigned materials and equipment.May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.Seeks out areas requiring cleaning; takes initiative to complete the task.Completes all tasks assigned by supervisor.Performs tasks in accordance with all federal, state and county guidelines.Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.Project a positive image and serve as a role model for other Team Members.Other duties as assigned may include: Provide a fast and friendly check out experience; execute cash handling to standards.Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)Participate in the truck un-load, stocking, and planogram (POGs) processes.Support shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsPreferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or cleaning experience preferredPhysical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.Use of standard commercial cleaners and chemicals from cleaning suppliesApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
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