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Seasonal Poolside Massage Therapist - Westlake Village
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
- 0
- 0
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role Four Seasons Hotel Westlake Village is seeking a Seasonal Poolside Massage Therapist who is energized by working outdoors and excited to deliver exceptional massage experiences in a vibrant, resort-style poolside setting. This unique seasonal role is ideal for a therapist who enjoys sunshine, fresh air, and creating moments of relaxation while performing massage and body treatments with the highest level of professionalism and care. Join a dynamic spa team and contribute to a culture of excellence while delivering the thoughtful, personalized service that defines the Four Seasons experience. What you will do The ability to provide professional massage for any client that includes any treatments that are listed on our Poolside Spa menu. The ability to pay special attention to the guests/customers’ needs in an appointment. Product and treatment knowledge as to what services are offered and the products that we use and sell in our Spa. The ability to be on time to all appointments that are scheduled and to shifts that you are scheduled to work. What you bring Massage therapy license for the state of California required. High school diploma and one to two years previous massage therapy experience preferred. Excellent reading, writing and oral proficiency in the English language. The ability to recognize repeat guests by name who visit the Spa/Pool. The ability to have strong communication skills between co-workers and guests. Successful candidate must possess legal work authorization in the United States What we offer: Hourly Rate: $16.90 401K Retirement savings plan Employee Assistance Program Investment in your Wellbeing Complimentary Dry Cleaning for Employee Uniforms Free meals and on-site parking Training programs, tuition reimbursement Growth & Development opportunities Schedule & Hours: This is a seasonal, part-time position with an anticipated end date of October 9. While there is no guarantee of continued employment beyond this date, seasonal team members may be considered for transfer opportunities based on performance and business needs. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: We invite you to start your career at the Four Seasons Private Residences at 706 Mission Street. Four Seasons is powered by the people, and we are looking for your passion to curate a luxury lifestyle for our residents. Our guiding principle on how we treat each other is the Golden Rule. We are searching for individuals with the right skills, the right attitude, a passion to provide intuitive service, and those who thrive in a team player environment. We offer excellent benefits including: · Position hourly rate is $35.80 · Position is Part-Time (No minimum hours) · 401K Retirement plan · New Parental Leave · Paid holidays and sick pay · Lunch Stipend · Complimentary accommodations at Four Seasons Hotels & Resorts worldwide The Role - Overview - We are actively searching for an experienced and energetic individual to become the Security Officer (Part-Time) of Four Seasons Private Residences at 706 Mission Street! The Security Officer is part of a team responsible for the security and safety measures throughout the property. The Security Department promotes and maintains every aspect of the property’s physical security and safety for Guests, Residents, Employees, Assets, and Reputation 24-hours a day. Security Officers need to be skilled in problem solving with a high attention to detail. All interactions are expected to be handled with sensitivity towards all occupants and workers, anticipating their needs so that we can meet our standards and achieve maximum Residential satisfaction while complying with all Four Seasons’ guidelines and policies. Essential FunctionsThis list is not all –inclusive and should only be used as an overview of all actual responsibility. Flexible and able to work any shift, 7 days a week, and within 24 hours in a day, including weekends and holidays when required. Respond to Resident support needs with the highest level of timeliness, hospitality, and professionalism.Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures. Patrol building noting and correcting safety, security, and fire hazards. Able to walk/run upstairs while carrying a fire extinguisher.Respond with urgency to all emergency conditions and events such as medical assistance / injuries, fires, power failures, floods, leaks, etc. Write comprehensive incident reports and conduct thorough investigations with discretion. Maintain report records, assist and follow-up on investigations. Share duties in Security Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.Complete related duties and special projects as assigned by the Director of Security. Assists Resident Service Attendants/Doorman with responsibilities and duties in their absence.Receiving, processing, and delivery of packages/parcels for residents and building related management personnel.All other duties as requested by colleagues and the management team.Qualifications & Experience Must be flexible with schedule; able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion.Strong verbal and written communication skills.Strong customer satisfaction/people skills.Ability to multi-task in a high volume and demanding environment.Fluent in English, reading and writing.At least 1 year of Security experience required, preferably in the Hospitality field.At least 1 year of Customer Service experience is preferred.Ability to utilize computer equipment and use email; experience with MS Office, Access Control systems, CCTV Systems, Amadeus etc. is preferred.Must be able to work with minimal supervision and be pro-active in their approach to problem resolution.Well-groomed professional appearance and demeanor.If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department at 415-633-3465. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - EEOC is The Law Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.Our Brand Promise: At Four Seasons, Life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime. Our Promise to you: To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture. What makes us unique: For guests seeking a Los Angeles experience that feels polished and personal, Four Seasons Hotel Los Angeles at Beverly Hills reveals the city’s refined, effortless side— a place where the city unfolds beautifully, not loudly. Set within a residential enclave, it blends sophistication with vitality—balconied guestrooms, a rooftop pool framed by greenery, integrated wellbeing, and culinary experiences that draw locals and guests together. Known for turning ambitious ideas into defining moments, its long-standing team delivers creativity and warmth with quiet confidence. With a heartbeat all its own, it’s where effortless glamour meets genuine connection— the city’s original address for feeling at home in your own LA. Responsibilities: Job duties include but are not limited to: Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly. Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways. Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions. Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; place damaged or excessively worn pieces in a designated area for repair. Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing. Work harmoniously and professionally with co-workers and supervisors. Skills/Qualifications: Ideal candidate will have: High school education Ability to operate, maintain and properly clean dishwashing machine, sinks, floors, cleaning equipment and silver. Minimum of 1 year Food & Beverage experience preferred. Good communication and customer contact skills. Full time position requires applicant to have full schedule flexibility. Applicant must be available to work weekdays, weekends, holidays, overnights, and afternoon shifts. We offer: Hourly Rate: $30.80 Comprehensive benefits package: Medical/Dental/Vision 401K Retirement Savings Plan Employee Assistance Program Investment in your Wellbeing Life Insurance Free On-Site Parking Training Program, Tuition Reimbursement Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule: Full-Time: AM/PM Shifts Holidays and Weekends Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Valet Parking Attendant (On-Call) - Los Angeles - Four Seasons
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
- 0
- 0
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.Our Brand Promise: At Four Seasons, Life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime. Our Promise to you: To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture. What makes us unique: For guests seeking a Los Angeles experience that feels polished and personal, Four Seasons Hotel Los Angeles at Beverly Hills reveals the city’s refined, effortless side— a place where the city unfolds beautifully, not loudly. Set within a residential enclave, it blends sophistication with vitality—balconied guestrooms, a rooftop pool framed by greenery, integrated wellbeing, and culinary experiences that draw locals and guests together. Known for turning ambitious ideas into defining moments, its long-standing team delivers creativity and warmth with quiet confidence. With a heartbeat all its own, it’s where effortless glamour meets genuine connection— the city’s original address for feeling at home in your own LA. What we expect: Greets guests who arrive by private car and assists guests descending from cars. Issues appropriate valet parking ticket to guests when Door Staff is unavailable. Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle and other vehicles in the vicinity. Yields to pedestrians. Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with location of vehicle when parked. Deposits key and ticket with Valet Cashier. Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc. Ideal candidate will have: A valid California driver's license and good driving record. Ability to drive both manual and automatic. At least one-year experience in luxury hospitality setting as Valet Parking Attendant. We offer: Hourly Rate: $22.50 Investment in your Wellbeing Free On-Site Parking Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule: On-Call - 2-3 shifts a week Holidays and Weekends Must be flexible Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Valet Parking Attendant - Los Angeles - Beverly Wilshire, Beverly Hills
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
- 0
- 0
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.Valet Parking Attendant Full-time Beverly Wilshire, Beverly Hills, A Four Seasons Hotel The Beverly Wilshire, Beverly Hills a Four Seasons Hotel is looking for Valet Attendant who shares a passion for service excellence. The Valet Attendant reports to the Guest Services Manager. Work authorization for the location is required. Join Our Team In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment. Responsibilities Job duties include but are not limited to: Greet guest arriving at the hotel and drive their vehicle safely to the designated parking area.Greet guest departing and return vehicle safely.Completely fill out parking tickets with all necessary vehicle details & inspect vehicle for any damage.Assist guest with luggage from vehicles when necessary.Preferred Qualifications and Skills Candidate must be fluent in English, both verbal and written.Must be available weekends, holidays and some overnights.Required to hold a clean driving record and a current driving license.Excellent communication skills as well as guest contact and organization skills.Previous guest experience and ability to work effectively under pressure.Service PassionRequires attention to detail and problem solving skills.Successful candidates must possess legal work authorization in the US.Please be aware that scheduling will be based on as needed. Events, High Business Volumes etc. What to Expect: You Will… Be part of a cohesive team with a singular focus on creating the best possible guest experience.Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.Have the opportunity to engage in diverse and challenging workReceive a complimentary meal when at work in our employee cafeteria Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. Salary - $20.60/hr Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf Learn more about what it is like to work at Four Seasons – visit us: http://jobs.fourseasons.com http://www.linkedin.com/company/four-seasons-hotels-and-resorts We look forward to receiving your application ******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ****** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean.Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues. The Role: Four Seasons Hotel San Francisco is seeking a Banquet Manager to join our dynamic Food & Beverage Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. As our hotel is open 24/7, 365 days a year, we expect our Assistant Banquet Managers to be flexible in working mornings, evenings, weekends, and holidays. Job duties include but are not limited to: Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Attend regular operational meetings to ensure effective coordination and cooperation between departments. Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed. MOD shifts at outlets when there are no banquet events Ideal candidate will have: Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Good communication and customer contact skills. Candidates must have at least two years managing a high-volume outlet in a luxury environment. Excellent proficiency in the English language, both written and verbal, is required. Strong people management skills are a must. Must have the ability to maintain positive relations with staff acting as an advocate for them at the same time as managing guest expectations. Candidates with prior experience in a unionized outlet will be given priority consideration. What to Expect: Salary Range: $78K to $82K Market-leading benefits (Medical, Dental, Vision) 401(k) Retirement Plan Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals Be yourself and become a member of a work family that cares about you and invests in your development Master your craft here and abroad! Seasonal “Task Force” opportunities are available Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned Paid holidays, vacation, and sick days Culinary, retail and wellness experiences at special rates … and so much more! If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format. To learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco/. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact People & Culture: [email protected] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Assistant Food & Beverage Manager - Los Angeles - Four Seasons
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
- 0
- 0
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.Our Brand Promise: At Four Seasons, Life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime. Our Promise to you: To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture. What makes us unique: For guests seeking a Los Angeles experience that feels polished and personal, Four Seasons Hotel Los Angeles at Beverly Hills reveals the city’s refined, effortless side— a place where the city unfolds beautifully, not loudly. Set within a residential enclave, it blends sophistication with vitality—balconied guestrooms, a rooftop pool framed by greenery, integrated wellbeing, and culinary experiences that draw locals and guests together. Known for turning ambitious ideas into defining moments, its long-standing team delivers creativity and warmth with quiet confidence. With a heartbeat all its own, it’s where effortless glamour meets genuine connection— the city’s original address for feeling at home in your own LA. Responsibilities: Job duties include but are not limited to: The Assistant Food and Beverage Outlet Manager will assist in overseeing all facets of the outlet, ensuring consistent and thoughtful service. Plan, organize, control and direct the work of employees while ensuring guest satisfaction. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Skills/Qualifications: Ideal candidate will have: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays. We Offer: Salary Range: $70,000 - $78,000 Medical/Dental/Vision Insurance 401K Retirement savings plan Employee Assistance Program Investment in your Wellbeing Life Insurance Complimentary Room nights and discounted rates Free on-site parking Training programs, tuition reimbursement Growth & Development opportunities Schedule: Full-Time: Manager Hours AM/PM/Weekend Shifts Holidays Must be flexible Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Front Desk Receptionist - Cairo - First Residence
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
- 0
- 0
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.About the location: Nile side Egyptian glamour, a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues. Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine. About the role: Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Front Desk Receptionist who shares our passion for excellence and is enthusiastic about creating the ultimate experience. What you will do: Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone; Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests What you bring: One + years experience working within a luxury hotel or similar environment is considered an asset Excellent interpersonal skills and communication skills Cross cultural sensitivity, and customer service orientation Guest centricity and understanding the importance of guest’s preferences. What we offer: • Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Employee Discount for stays at any Four Seasons worldwide• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals Schedule & Hours: Full–time job with 44 working hours a week.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.The Four Seasons Resort and Residences Whistler is looking for a Sidecut Restaurant Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. The Sidecut Restaurant Supervisor reports to the Restaurant. We are looking for an energetic, hospitality professional with excellent interpersonal skills, ability to multitask, and have a passion for service and people. Applicants will be a willing team player, comfortable with computer systems including MICROS, OpenTable, and Golden and will be willing to accept assignments on an as-needed basis to promote teamwork. Flexibility to work evenings, weekends and holidays. What You Will Do Operational Leadership • Oversee daily front of house operations for all meal periods, ensuring seamless service flow. • Support the restaurant leader with daily operations, reporting, inventory control, and quality assurance. • Monitor food and beverage quality, accuracy, timing, and presentation. • Manage reservations, assist with PDR and group bookings to optimize guest experience and operational flow. • Actively participate in service, leading from the floor with presence and visibility. • Monitor guest feedback and take action to enhance service delivery. • Engage with guests, anticipate needs, and resolve concerns professionally. Team Supervision & Training • Supervise, motivate, and coach team members to deliver warm, attentive, and genuine service. • Train new employees and support ongoing development of the existing team. • Assist with delegation of tasks, and daily lineup communication. • Foster a supportive, collaborative, and positive team environment. • Lead pre-shift briefings, ensuring menu knowledge, safety updates, and service expectations are clear. What You Bring Experience & Skills • Previous 1-2 years of supervisory experience in a luxury hotel, premium restaurant, or high-volume hospitality environment is preferred. • Strong food, wine, and beverage knowledge. • Strong leadership abilities with a hands on, supportive approach. • Excellent communication skills and confidence working in a fast-paced setting. • A guest focused mindset with a passion for hospitality and service excellence. • Strong organizational skills, attention to detail, and the ability to multitask under pressure. • A collaborative spirit with the ability to inspire and develop others. Schedule & Hours As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, overnights and holidays. • Approximate work hours per week will vary based on operational needs. • The outlet operates for dinner seven days a week. What’s in it for you: Hourly range: $27.45-$29.10 Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period. Access to affordable shared staff accommodation. Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc. Complimentary meal per shift in our employee dining room. Retirement plan with employer contribution. Paid time off; vacation days and additional floating holidays per year. Excellent training and development program. Discovery Nights at Four Seasons worldwide. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it’s like to work for Four Seasons: http://fourseasons.com/careers https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s Learn more about Four Seasons Whistler on Social Media: Instagram: @FSWhistler Twitter: @FSWhistler Facebook: https://www.facebook.com/FourSeasonsResortWhistler We look forward to receiving your application! *Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
Front Desk Agent (Summer Seasonal) - Whistler
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.About the role: The Front Desk Agent welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office Department, reporting into the Front Office Manager. What you will do: Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests accurately and in a timely manner. Interactions with guest will be in person and by phone; Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests What you bring: One + years' experience working within a luxury hotel or similar environment is considered an asset. Excellent interpersonal skills and communication skills. Cross cultural sensitivity, and customer service orientation. Guest centricity and understanding the importance of guest’s preferences. Previous experience with Opera PMS preferred. Ability to quickly and positively establish rapport is required Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration. Strong command of the English language, both written and oral are required Excellent commitment to service and teamwork. Great attention to detail and the ability to work in a fast-paced environment. This job requires applicants to have current work authorization in the country of Canada. What we offer: Hourly Wage: $25.00 - $27.25 Affordable staff accommodation located in scenic Whistler Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance Employee recognition and events including employee of the month, service milestones, summer and winter celebrations Employee wellness activities designed to promote wellbeing and inspiration, such as yoga, e-bike rides and creative workshops Complimentary meal provided every shift in our staff cafeteria Paid time off including vacation days and additional floating holidays per year Excellent training and development programs to support professional growth Exclusive discount and travel programs with Four Seasons worldwide Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect the Front Desk Receptionist to be flexible in working mornings, evenings, weekends, and holidays. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it’s like to work for Four Seasons: http://fourseasons.com/careers https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s Learn more about Four Seasons Whistler on Social Media: Instagram: @FSWhistler Twitter: @FSWhistler Facebook: https://www.facebook.com/FourSeasonsResortWhistler/ We look forward to receiving your application! *Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.About the role: At the Four Seasons Resort and Residences Whistler we have a dedicated team for guest as they arrive to the hotel. As a Fulltime, Seasonal, Guest Service Attendant you’ll assist guest upon arrival at the hotel by opening car doors and welcoming them to the hotel, handle luggage and baggage and contributing to the operations of valet. The role is suitable to someone who has a dedication to serve our guests. You’ll work independently and as a team to deliver exceptional guest experiences within arrival team. What you will do: Greet guests arriving by private car, taxi, or limo by opening car doors and welcoming them to the hotel. Assist guests in descending from their vehicles and help unload their luggage. Redirect guest luggage to the respective guest rooms. Assist in valet parking cars and occasionally drive the house car around Whistler. Provide guests with directions, recommendations, and information about the town and its attractions. Load luggage into cars for departing guests. Handle all guest interactions with the highest level of hospitality and professionalism. Accommodate special requests whenever possible. Resolve customer complaints and assist with inquiries about hotel services, hours of operation, key personnel, in-house events, and more. What you bring: Previous experience in customer service. Previous experience in a hotel or guest service role preferred. Strong command of the English language. Comfortable lifting and carrying 20+ pounds. Class 5 BC Driver’s license REQUIRED. Clean driving record. Valid work authorization for Canada Environment Lifting, bending and carrying up to 40lbs Working in the evening and being available on weekends and holidays What we offer: Hourly Wage: $22.00 - $23.30 per hour plus gratuities Affordable staff accommodation located in scenic Whistler Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance Complimentary meal provided every shift in our staff cafeteria Paid time off; vacation days and additional floating holidays per year Excellent training and development programs and employee recognition events Exclusive discount and travel programs with Four Seasons worldwide Learn more about what it’s like to work for Four Seasons: http://fourseasons.com/careers https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s Learn more about Four Seasons Whistler on Social Media: Instagram: @FSWhistler Twitter: @FSWhistler Facebook: https://www.facebook.com/FourSeasonsResortWhistler/ We look forward to receiving your application! *Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
In Room Dining Supervisor (Seasonal 2026) - Athens Astir Palace
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.About the Outlet – In-Room DiningDeliver personalized and discreet service to guests in the comfort of their rooms and suites. Offer seamless 24-hour dining experiences that combine convenience, privacy, and luxury. Supervise and enhance the overall In-Room Dining operation including Mini Bar and special requests. About the RoleAt Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly motivated In-Room Dining Supervisor to join our team for the Season 2026 (minimum 6 or 7 months contract). Oversee daily In-Room Dining operations, manage staff, and ensure exceptional private dining experiences for our guests. What You Will Do Supervise day-to-day In-Room Dining operations, including Mini Bar and special events. Ensure smooth and efficient delivery of food and beverages to guest rooms. Monitor staff performance, maintain standards, and provide coaching where necessary. Manage daily requisitions for food, beverage, and operational equipment. Maintain discipline, organization, and cleanliness of all service areas. Conduct regular quality checks on guest service, staff appearance, and Mini Bar operations. Make personal contact with VIP, suite, and long-stay guests to ensure exceptional service. Collaborate with culinary and F&B teams to meet guest requirements and special requests. Assist in training, scheduling, and performance management of In-Room Dining staff. Ensure compliance with health, hygiene, and safety standards. Support preparation of departmental budgets, goals, and business plans. Perform other duties as assigned by the In-Room Dining Manager or Director of Food & Beverage. What You Bring High School Diploma or equivalent experience; hospitality management experience preferred. Applicants must have European Passport or the legal right to work in Greece. Proven experience in In-Room Dining, hotel dining, or food & beverage supervision. Strong leadership, organizational, and interpersonal skills. Fluency in English is essential; proficiency in Greek is an advantage. Knowledge of food handling and sanitation regulations is a plus. What We Offer Competitive Salary and comprehensive Benefits Package. Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services. Ticket Restaurant monthly allowance of €100. Complimentary Nights at Four Seasons Hotels & Resorts globally. Employee Recognition Program. Opportunities for Global Travel through Task Forces and Transfers. Access to Four Seasons global Training & Development programs. Schedule & HoursSummer Seasonal Job – 5 working days per week, with 2 days off. Schedule is flexible and may change weekly according to business needs. If you are passionate about leading a high-performing In-Room Dining team and delivering exceptional private dining experiences in a world-class environment, we want to hear from you!- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.About the role The Residence Club at the Four Seasons Scottsdale is looking for a Guest Services Attendant to be an integral part of the Front Office Team. The main objective of this role is to ensure our guests are well looked after from the start. As the first and last impression of the Residence Club, this high profile department carries a special responsibility. The Guest Services Attendant is responsible for the arrival and departure experience of the owners. The Bell Attendant transports luggage, packages, and storage items to the guest room for arrivals and transports luggage for departing guests or into temporary storage. The Guest Services Attendants also responsible for the upkeep and cleanliness of the fitness center, lobby, public areas and back of house areas of Residence Club. What you will do Assisting in Guest Services areas that include the front drive and ensuring proper handling of guest luggage Accommodating guest requests Other guest inquires or duties as assigned Maintaining the cleanliness of the Fitness Center, Barbeques, Locker Rooms, and Lobby Actively monitor and report where engineering attention needed in guests common area. What you bring Previous Guest Services experience in a luxury hotel/resort highly preferred. Must have excellent verbal communication skills in English Must be able to stand/walk/run for up to 8 hours per shift Be able to work in desert climate What we offer Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) And so much more! Schedule & Hours Full Time Flexibility to work early mornings, evenings, weekends and holidays. Candidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Timeless elegance and iconic glamour on the Côte d'Azur. With a guestbook signed by everyone from Elizabeth Taylor to Winston Churchill and an enviable perch overlooking the Mediterranean Sea, the palatial spread of the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel has been the epitome of Côte d’Azur chic for more than a century. Today, sumptuous rooms with views from Nice to Monaco, Michelin-starred Provençal and Mediterranean cuisine and a lively pool club keep this landmark hotel at the forefront of Riviera life.Dans le cadre de notre saison 2026, nous recherchons un(e) Commis de salle (H/F) passionné(e), rigoureux(se) et motivé(e) pour rejoindre une de nos formidables équipes de notre bistrot-chic La Véranda.Votre rôle :Au cœur du restaurant, vous assistez le/la Demi-Chef de Rang ainsi que le/la Chef de Rang dans la préparation et le bon déroulement du service en salle.Par votre sens du détail et votre rigueur, vous contribuez à offrir une expérience fluide et impeccable à nos clients, dans le respect des standards d’excellence de la marque Four Seasons.Vos missions principales : Entretenir quotidiennement le matériel de service. Effectuer le réassort des passes chauds et froids et des consoles de service. Aider à la préparation de la salle si besoin. Entretenir et nettoyer les arrières de salle. Préparer le buffet du Petit-Déjeuner. Apporter les plateaux de service de la cuisine à la salle, puis débarrasser les plateaux de service de la salle à la plonge. Assurer le suivi du service aux passes. Assurer le réassort des passes pendant le service. Profil recherché : Français courant exigé ; bon niveau d’anglais souhaité. Formation hôtelière (type école hôtelière, CAP, ou équivalent). Expérience préalable dans un établissement 5 ou Palace* appréciée. Maîtrise des techniques de mise en place, de débarrassage et de service. Sens du service et du détail, rigueur et esprit d’équipe. Présentation soignée, ponctualité et réactivité. Autonomie, polyvalence et envie d’apprendre au sein d’un environnement d’excellence. Votre motivation et votre dynamisme feront toute la différence ! AVANTAGES Rejoignez l’équipe prestigieuse du Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, et découvrez une carrière où le luxe rime avec excellence.En tant que membre de notre famille Four Seasons, vous bénéficiez de nombreux avantages :🎓 Évolution de carrière : Profitez des opportunités d’évolution au sein de l’un des plus grands groupes hôteliers au monde.🌟 Nuitées découvertes : Vivez l'expérience unique de nuitées gratuites ou de tarifs préférentiels dans les établissements du groupe (sous condition d’ancienneté).🏘 Possibilité de logement : Simplifiez votre quotidien avec un logement à proximité de votre lieu de travail (disponible selon profil et type de contrat).🩹 Mutuelle d'entreprise à 100% : Restez serein avec une couverture santé complète, entièrement prise en charge par l'entreprise, lors de votre contrat.💰 13ème mois & primes : Bénéficiez d’un 13ème mois sous conditions d'ancienneté, ainsi que de primes d'intéressement, de participation et de cooptation.👔 Uniforme fourni et entretenu : Concentrez-vous sur votre travail, nous nous occupons de votre uniforme.🚗 Stationnement gratuit : Garez-vous facilement à proximité de l'hôtel.🍽️ Repas de qualité : Savourez des repas gourmands dans notre restaurant du personnel.Rejoindre le Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel, c'est bien plus qu'un simple emploi. C'est intégrer une maison d'excellence, où chaque détail compte, et où votre bien-être est notre priorité. À bientôt parmi nous !
Pastry & Bakery - Commis I - Abu Dhabi at Al Maryah Island
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.About the roleThe Pastry & Bakery Commis I assists the Chefs in the day-to-day operation of the kitchen and helps maintain a high standard & quality of food preparation. What you will doMain Duties/Description:1. Prepare food items in accordance with standard procedures, recipe cards, photographs, and given instructions.2. Assist the Chef de Partie/Demi Chef de Partie/Commis I in developing standard recipes and ensure strict compliance with them.3. Participate in product development and support the smooth, efficient operation of the kitchen.4. Apply sound knowledge of cuisines and food service sanitation to perform duties efficiently and productively.5. Maintain complete knowledge and adherence to Four Seasons Food Standards.6. Demonstrate professionalism, teamwork, and a positive attitude at all times.7. Perform other tasks or projects as assigned by the Sous Chef, or Executive Pastry Chef. What you bring• A minimum of at least 1 year of experience in the similar role in a luxury brand• An outgoing personality and a can-do approach to an assigned task • High level of understanding and knowledge of kitchen operations • Proficient in English (speaking, reading, writing)• Excellent interpersonal, verbal, and written communication skills What we offer• Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Accommodation at other Four Seasons Hotels and Resort• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals!• and so much more! Schedule and hours• This is a full-time role
Pastry & Bakery - Junior Sous Chef - Abu Dhabi at Al Maryah Island
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.About the roleThe Pastry & Bakery Junior Sous Chef supports the Sous Chef and Executive Pastry Chef in the overall management of kitchen operations. This role ensures the highest standards of food preparation, presentation, and service while supervising kitchen staff, maintaining efficiency, and assisting with menu planning and quality control. What you will doMain Duties and Responsibilities1. Assist the Sous Chef in managing daily kitchen operations across all sections.2. Supervise and coordinate the activities of Chef de Partie and junior kitchen staff.3. Ensure compliance with hygiene, sanitation, and safety standards.4. Support menu development, food costing, and inventory management.5. Monitor food quality and consistency across all sections.6. Train, mentor, and motivate kitchen staff to maintain high performance.7. Assist in planning and executing special events, banquets, and functions.8. Perform other tasks as assigned by the Sous Chef or Executive Pastry Chef. What you bring• A minimum of at least 5 years of experience in the similar role in a luxury brand• Culinary diploma or equivalent professional training is preferred.• Strong leadership, organizational, and communication skills.• In-depth knowledge of cooking techniques, kitchen operations, and menu planning.• Ability to manage, mentor, and develop junior staff effectively.• Understanding of hygiene, sanitation, and safety regulations in a professional kitchen.• Creativity, attention to detail, and commitment to high food standards.• Proficient in English (speaking, reading, writing)• Excellent interpersonal, verbal, and written communication skills What we offer• Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Accommodation at other Four Seasons Hotels and Resort• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals!• and so much more! Schedule and hours• This is a full-time role
Sous Chef - Commissary Kitchen - Hangzhou at Hangzhou Center
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: About the role Sous Chef - Commissary Kitchen What you will do Assists in the preparation and updates of individual Departmental Operations Manuals.Assists to conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.Provides a courteous and professional service at all times.Ensures that employees also provide excellent service to internal customers in other departments as appropriate.Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.Maintains positive guest and colleague interactions with good working relationships.Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.Continuously seeks ways to assist the Outlet management to maximise their revenues and profits through innovative recipes.What you bring Education background preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.Minimum two years’ previous experience in culinary as assistant manager positions.Requires a working knowledge of division operations.Working knowledge is generally learned on-the-job.Requires ability to operate computer equipment and other food & beverage computer systems.Requires the ability to operate and utilize culinary production equipment and tools effectively.Requires reading, writing and oral proficiency in the English Language. What we offer: • Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Employee Discount for stays at any Four Seasons worldwide• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals Schedule & Hours: • Full Time & 40h per week /VE
People and Culture Coordinator - Tokyo - Marunouchi
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Discover a true boutique experience at Four Seasons Hotel Tokyo at Marunouchi. Located within walking distance of Tokyo Station, this 57-key intimate urban retreat is at the heart of the city's vibrant pulse. Explore the nearby galleries and upscale boutiques in Ginza, or indulge in Tokyo's hidden gems, from sushi bars and speakeasies to exceptional izakayas and local cafes. The phenomenally talented, Chef Daniel Calvert, is at the helm of Maison Marunouchi and Michelin-starred Sézanne. The former is an elevated Parisian bistro, while the latter – listed on Asia's 50 Best Restaurants and The World’s 50 Best Restaurants – is the epitome of fine French dining yet regionally-inspired.About the roleTo provide support and administrative expertise to the People and Culture Department and respond to employee enquiries in an efficient, courteous and professional manner to achieve maximum employee, applicant or vendor satisfaction while complying with all Four Seasons Hotels & Resorts’ policies and procedures. What you will do People Functions Maintain a harmonious and professional relationship with co-workers, supervisors and all departments. Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Builds and maintains excellent relationships with all vendors. Assists management and line employees with any concerns or questions. Assist in other areas of the department as needed. Product Functions Perform daily administrative duties such as filing, copying, faxing, emails and answering all telephone enquiries according to the Four Seasons Hotels & Resorts standards. Assist the People and Culture Manager with the recruitment process including responding to applications and resumes, checking references and processing new hire paperwork for all employees. Maintain and update all employee records into the Workday. Maintain confidential information in the department including conversations, personal information and medical files of all employees. Administers and update employee medical and benefits plan for all new hires, transfers or promotions. Organizing annual event, such as Health Check-up, Influenza Flu Shot, etc. Provides assistance relating to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and townhall meetings. Effectively communicates with employees regarding all People and Culture related and Hotel information through a variety of different methods including bulletin boards, employee handouts and mailings. Ensure the timely receipt from the People & Culture internal mailbox and post all outgoing Human Resources mail. Ensure that all employee areas including cafeteria and locker room are clean and well maintained. Ensures that all service awards are tracked, prepared and presented in a timely manner. Perform any additional duties as assigned by the People and Culture Manager.What you bring Excellent written and verbal communication skills to prepare and deliver reports Apply an ethical approach to the outcome of situations Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the Hotel’s/Resort’s objectives Strong interpersonal and relationship-building skills to work with peers, superiors and clients. Demonstrate the ability to multi-task Work in a safe, prudent and organized manner. What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • 50%F&B outlet discount for other Four Seasons Hotel in Japan. • Complimentary Employee Meals • Social insurance • Define contribution benefit • Yearly health checks up Schedule & Hours: • 40 working hours per week. • 10 days off every month except February (9 days) * Successful candidates must possess legal work authorization for Japan and be fluent in English and Japanese business communication.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.BASIC PURPOSE: Plan, organize, control and direct the work of employees responsible for preparation of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes, breads, chocolates and show pieces while ensuring superior quality and consistency. ESSENTIAL FUNCTIONS: 1. Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchen’s bake/pastry shop through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. 2. Assist in the planning and development of menus for the hotel, ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. 3. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control. 4. Set up control systems which will assure quality and portion consistency and the ability to create proper purchasing specifications as well as monitor and review operating criteria and develop an awareness of the importance of food preparation and quality. 5. Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. QUALIFICATION REQUIREMENTS: 1. Excellent reading, writing and oral proficiency in the English language. 2. College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. 3. Five to seven years previous experience in multiple culinary/food & beverage department head positions specializing in pastry design and creation. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Assistant Front Office Manager - Austin
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown— on the banks of Lady Bird Lake—the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.About the role Four Seasons Hotel Austin is seeking a Assistant Front Office Manager (internally Hotel Assistant Manager) to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. What you will do Are you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you! The Hotel Assistant Manager is a central part of the Front Office Team. This position primarily oversees the Front Desk team, but will also assist with managing the Guest Services, Front Drive and Housekeeping teams. The primary objective is to ensure our guests have a smooth and pleasant experience from booking through departure. The Hotel Assistant Manager ensures that staff are highly trained, motivated and supervised. As the first impression of the Hotel, this high-profile department carries a special responsibility. This position reports to the Front Office Manager. We are looking for an individual who anticipates, customizes, and services guest’s needs before being asked. What you bring High attention to detail and custom service skillsPrevious experience of 2 years required in the Hospitality Industry and Rooms Division, preferably with at least one year in supervisory role and Front Desk knowledge. Strong business acumen, work ethic and communication skills. Ability to develop and grow employees into Supervisory and Management positions. US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.What we offer: COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days!!!Room night stays at Four Seasons WorldwideEmployee meals prepared by the Four Seasons Culinary TeamDry cleaning and alteration of business attireParking in Downtown Austin during work shiftsDISCOUNTED Discounted public transportation optionsFour Seasons beds and beddingGold’s Gym membershipADDITIONAL Vacation, Sick, Twelve (12) Paid Holidays401k participation with a company matching program100% Company-Paid Parental LeaveGrowth opportunities within Four SeasonsSchedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our managers to be flexible in working mornings, evenings, weekends, and holidays. The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
People and Culture Coordinator - Nashville
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.About the roleFour Seasons Hotel and Private Residences Nashville is seeking a People & Culture Coordinator to support the full employee lifecycle and foster a culture rooted in care, authenticity, and excellence. This role plays a key part in ensuring a best-in-class employee experience while supporting HR operations, talent acquisition, and engagement initiatives. What you will doSupport day-to-day People & Culture operations, ensuring a positive and service-oriented employee experienceProcess HR transactions in Workday, including hires, transfers, compensation changes, and terminationsAssist with recruitment efforts, including screening candidates, conducting reference checks, and supporting hiring managersMaintain accurate employee records and ensure confidentiality of sensitive informationCoordinate employee engagement initiatives such as events, surveys (30-60-6-month stay), and recognition programsGenerate and distribute HR reports (e.g., performance reviews, anniversaries, new hires, terminations)Support training initiatives, including Ethics & Safety programs and learning trackingManage HR administrative tasks including mail distribution, office upkeep, supply ordering, and invoice processingAssist in audits and compliance processes in coordination with internal and external partnersSupport special projects and employee-focused initiatives, as well as hotel-wide events and activitiesWhat you bring2–3 years of experience in Human Resources, Talent Acquisition, or Employee RelationsStrong interpersonal and communication skills with a passion for peopleHighly organized with strong attention to detail and ability to manage multiple prioritiesAbility to maintain confidentiality and demonstrate sound judgmentExperience with Workday or similar HRIS systems preferred; hospitality experience is a plusWhat we offer:Competitive salary, wages, and a comprehensive benefits packageExcellent training and development opportunitiesEmployee discount for stays at any Four Seasons worldwideComplimentary dry cleaning for employee uniformsComplimentary employee mealsInclusive employee culture with engagement events year-roundAdditional benefits including healthcare, retirement plans, paid time off, and wellness programsSchedule & Hours:Full-time roleRequires flexibility to work days, evenings, weekends, and holidays as neededFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Assistant(e) Responsable du Spa / Assistant Spa Manager - Montreal
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.Assistant(e) responsable du spa Le Four Seasons Hôtel Montreal est à la recherche d'une personne qui partage l'excellence et cherche à créer une expérience mémorable pour nos employés et nos invités. Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d'intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client. À propos de Four Seasons Hôtel Montréal Situé au cœur du Golden Square Mile de Montréal, le Four Seasons Hôtel Montréal offre bien plus qu’un simple séjour — nous proposons une véritable expérience de vie luxueuse. De la gastronomie de renommée mondiale au restaurant Marcus à la détente au spa Guerlain, classé cinq étoiles par Forbes, en passant par l’accès exclusif à Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d’élégance, d’hospitalité et de culture. À propos du rôle : L’assistant(e) responsable du spa Guerlain fait partie de l'équipe de gestion et gère les activités quotidiennes du spa, du centre de remise en forme et du centre de bien-être. Ce que vous ferez : Participer à la bonne gestion professionnelle des activités quotidiennes du département du spa. Gérer les bonnes relations des membres du personnel et des collègues au sein du département. Participer à la formation et au perfectionnement pour assurer le soin ultime de la clientèle. Accueillir tous les invités de l’hôtel et les invités des membres et les inscrire correctement. Offrir les commodités et une visite des installations. Offrir de l’aide pour l’utilisation de l’équipement, au besoin. Vérifier que toute la facturation du service est effectuée avec exactitude et ponctualité. Agir comme lien avec le service de la réception pour veiller à la bonne facturation. Être en mesure d’encadrer les employés, de les conseiller et de leur imposer des mesures disciplinaires pour les motiver et veiller au respect des normes et procédures Four Seasons. Évaluer et recruter le personnel requis. Tous les membres du personnel doivent avoir reçu la formation adéquate et disposer des compétences nécessaires avant de donner des soins ou des cours. Gérer toutes les interactions avec les membres/invités avec le plus grand degré d’hospitalité et de professionnalisme, en accommodant les demandes spéciales s’il est possible de le faire. Résoudre les plaintes des clients; aider les clients face à toute demande en lien avec les services du club ou de l’hôtel. Effectuer dûment toutes les réservations nécessaires relatives aux services et activités requis par le spa et le centre de conditionnement physique. Utiliser comme il se doit le livre de réservation, les courriels, les messages vocaux et le système des défaillances comme modes de communication pour veiller à la satisfaction des membres/invités à l’égard des services fournis dans la zone de conditionnement physique. Aptitude à donner les premiers soins ou la RCR, si nécessaire. Veiller à la conformité des listes de vérification quotidienne, d’ouverture/fermeture en faisant une ronde pour s’assurer que toutes les zones du spa et du centre de conditionnement sont bien entretenues, bien approvisionnées et bien nettoyées, de manière à vérifier que l’équipement et les installations de conditionnement physique ont une présentation de grande qualité et que toute réparation est effectuée pour les invités et les membres de l’hôtel. Aptitude à suivre les procédures appropriées de paie. S’assurer que les procédures de sécurité sont suivies et aviser la sécurité en cas d’accident ou de blessure. Mettre les règlements du spa en application. Manipuler, stocker et utiliser tous les produits chimiques adéquatement et de façon sécuritaire. Gérer d’autres tâches ou projets, quand la direction et le personnel de l’hôtel le jugent nécessaire. Assister à des formations et aider les autres départements, comme les vestiaires, et effectuer des exercices de groupe en fonction des besoins opérationnels. Participer aux réunions nécessaires, comme le club des opérations, le comité de sécurité, de même que la réunion opérationnelle de 8h30 en l’absence du chef de département. Ce que vous apportez: Bonne capacité de communication en français, à l’oral comme à l’écrit. Un niveau avancé d’anglais est requis pour assurer des communications orales et écrites avec les partenaires d’affaires, les parties prenantes, les fournisseurs et une clientèle majoritairement internationale. Avoir une connaissance approfondie de la gestion de Spa, avoir un esprit créatif, des habiletés poussées en marketing, communication et habiletés holistiques; Compréhension approfondie de la gestion de budget d’un spa ; Avoir une excellente résistance au stress et le gérer de manière positive et efficace ; Être à l’aise dans un environnement à cadence rapide ; Faire preuve d’un très bon esprit d’équipe ; Intérêt et aptitude à offrir un service hors pair à nos clients internes, externes et nos fournisseurs; Avoir une bonne élocution, en français et en anglais, et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme ; Maintenir une apparence professionnelle et adopter un comportement empreint de maturité et d’intégrité en tout temps, y compris hors de l’hôtel en visite d’affaires. Être organisé, minutieux et débrouillard. Bonne maîtrise de l’informatique, notamment une connaissance fonctionnelle de MS Word, Excel et de Book4Time. Avoir trois à quatre ans d’expérience auprès de la diversité des postes relatifs à la gestion d’un spa et d’un centre de conditionnement physique et de bien -être. Un diplôme universitaire préférablement spécialisé gestion des affaires constitue un atout, sans être essentiel si les candidats disposent d’expérience professionnelle pertinente en tant que thérapeutes ou esthéticiens. Ce que nous offrons : Couverture maladie complémentaire (dentaire, vision, assurance vie, médicaments, etc.) Rabais au restaurant MARCUS et au spa Journées de reconnaissance (employé du mois, anniversaires, années de service, etc.) Repas offerts sur place (Café 1440) Régime de retraite avec contribution de l’employeur Congés payés incluant 2 jours fériés flottants par an Programme de formation et de développement Programme de voyage pour employés incluant des nuitées gratuites dans d'autres établissements Four Seasons (selon ancienneté et disponibilité) Et plus encore ! La liste des tâches ci-dessus n’est pas exhaustive et peut évoluer selon les besoins de l’hôtel et les situations opérationnelles. Notre organisation est un employeur engagé en matière d’équité et de diversité. Le masculin est utilisé uniquement pour alléger le texte. ------------------------------------------------------------------------------------------------------------------- Assistant Spa Manager Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset. About Four Seasons Hôtel Montreal: Located in the heart of Montreal’s Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay — we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture. About the role: The Assistant Spa Manager forms part of the management team and manages the daily activities of the Guerlain Spa, Fitness and Wellness area. What you will do: Oversees all aspects of the department including interviewing and training staff, monitoring the facilities with the assistance of Engineering and Housekeeping and coordinating daily schedules for the Guerlain spa operational and therapist teams; Assists in creating Guerlain spa menus, seasonal treatments and a tasteful environment. Successful candidates will possess a strong awareness of current market trends and be able to sell spa retail in a creative and successful manner; Duties include but are not limited to treatment scheduling, monitoring treatment room utilization, monitoring and ordering operational supplies, communicating and prioritizing facility repairs with the Engineering team, ensuring the spa team is engaged, effectively communicating resort and corporate initiatives to the Guerlain spa team; Advocates on behalf of the Spa Department while building and maintaining strong working relationships with the other hotel department leadership teams; Extensive experience handling guest complaints including follow-up with the guest to ensure that the problem was resolved to their satisfaction. The Spa Manager should also feel confident in coaching the involved staff to avoid future lapses in service; Heavily involved in creating a strong marketing brand and sales techniques that build and drive both resort guest capture as well as local business. The successful candidate will possess a marketing skill set that includes a solid understanding of social media and the generation of seasonally appropriate content to drive business in both peak and low seasons; Execute any other designated task. What you bring: Good communication skills in French, both spoken and written. An advanced level of English is required to ensure oral and written communication with business partners, stakeholders, suppliers, and a predominantly international clientele. Solid knowledge of Spa Management and have creativity and strong marketing, communication and holistic skills; Strong understanding of the financial budgeting and forecasting process for a spa business; Have a good resistance to stress and manage it positively and effectively; Be comfortable in a fast-paced environment; Excellent team management skills are required to engage and motivate a diverse and dynamic team; Demonstrate a very good team spirit; Interest and ability to provide outstanding service to our internal, external customers and our suppliers; Have an excellent presentation and elocution, in French and English, and interpersonal skills to meet the expectations of a high-end clientele; Maintain a professional appearance and behave in a mature manner and with integrity at all times, including outside the hotel while on business; Attention to detail and ability to multitask in a dynamic environment; Be organized, meticulous and resourceful; Demonstrate creativity and initiative; Strong computer skills, including a working knowledge of MS Word, Excel, and Book4Time; 3 to 4 years’ experience with diversity of Spa, Fitness and Wellness related management positions; College diploma preferably specializing in Business Management is encouraged, however, not essential if applicants have previous relevant work experience as therapist or esthetician. What we offer: Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.). Discounts at MARCUS Restaurant and the Guerlain Spa. Employee recognition programs (Employee of the Month, anniversary celebrations, etc.). Complimentary meals per shift at Café 1440. Employer-contributed retirement plan. Paid vacation plus two additional floating holidays per year. Strong training and development programs. Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability). And more! The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands. Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.On the iconic Las Vegas Strip, the luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas, reflects the energy and excitement of one of the world’s most vibrant cities. About the role Four Seasons Hotel Las Vegas. The Bartender provides hotel guests and servers with quick and efficient beverage service with a complete working knowledge of all products served by the bar. What you will do The Bartender is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Bartender assures each guest is greeted promptly, courteously, graciously with eye contact and a smile. The Bartender provides hotel guests and servers with quick and efficient beverage service, following the state and city alcohol law while adhering to Four Seasons standards of service. The Bartender has a complete working knowledge of all products served by the bar and ensures that all the details of service are performed properly and that every guest receives the highest quality of service. What you bring We are looking for individuals with excellent personal presentation and interpersonal skills. Strong beverage knowledge regarding beer, wine, and liquor is required. The Bartender is also required to perform additional side duties and assist in the absence of a bar porter or bar server if necessary. Working knowledge of the Micros system is essential. The ideal candidate will have a confident, outgoing personality and a can-do approach to any request. The Bartender position requires continuous standing for up to 8 hours a day and requires the ability to lift up to 50 lbs. Applicants must have a flexible schedule with the ability to work all shifts, weekends, and holidays. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Complimentary Employee Parking Schedule & Hours: Part-time employment Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Guest Services Supervisor-Four Seasons Hotel Boston - Boston
FourSeasons posted a job opportunity in Travel and Hospitality
- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.The Role Assists with the activities and supervision of Guest Services and Guest Experience. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Rate: $33.95 per hour What to Expect from Your Work Experience FREE Medical and Dental insurance for eligible employees. Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. Complimentary meals at our employee cafeteria. 401k participation with company matching program. Complimentary Life insurance.Vacation & Paid Sick Time Off.And much more!Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/boston https://www.facebook.com/FourSeasonsHotelBoston https://www.twitter.com/FSBoston http://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs . We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfUnder Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.- Full Time
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.About The Role Four Seasons Hotel and Residences New Orleans is seeking candidates to join our team as our Executive Liaison. As the Executive Liaison, you’ll act as a strategic partner to the General Manager and Hotel Manager, shaping and delivering an exceptional, luxury guest experience. You’ll take ownership of designing and evolving our elite service strategy while working with a high degree of autonomy and influencing standards across every department. In this role, you’ll elevate guest satisfaction and contribute directly to the hotel’s success by leading service excellence initiatives and resolving complex guest needs with confidence and discretion. You’ll partner closely with department leaders to enhance service protocols, introduce innovative experiences, and ensure every touchpoint reflects the unmatched standards of Four Seasons. What You Will Do Lead the Elite Guest Experience Program, driving strategy, execution, continuous improvement, and the implementation of consistent service standards and quality benchmarks across all departments. Serve as a trusted advisor to senior leadership by leveraging guest insights and operational data to identify opportunities, enhance experiences, and influence key service and operational decisions. Independently resolve complex guest service issues, making real-time decisions that protect guest satisfaction, brand integrity, and financial outcomes. Act as a delegated authority for executive leadership, approving guest recovery actions and representing leadership in critical guest and operational situations. Partner with department leaders to design seamless, end-to-end guest journey processes while ensuring consistent delivery of elite service standards across all areas. Drive cross-functional alignment by influencing priorities, optimizing resources, and holding teams accountable for guest experience performance and service excellence. Oversee the full lifecycle of elite guest stays, ensuring alignment with strategic service standards (pre-arrival through post-stay). Personally manage high-impact, high-profile, or sensitive guest situations, ensuring resolution meets brand and business expectations. Identify and implement innovative, anticipatory service initiatives that differentiate the guest experience. Establish and track key performance metrics for guest satisfaction, loyalty, and service recovery, while evaluating the operational and financial impact of experience-driven decisions. Deliver actionable insights and reporting to executive leadership, including trend analysis and strategic recommendations that balance service excellence with business performance. Manage executive communications and priorities with discretion, ensuring alignment with strategic initiatives. Prepare high-level reports, presentations, and analysis that inform executive decision-making. Support executive office operations as needed, with a primary focus on advancing strategic objectives. What You Bring 3–5+ years in luxury hospitality, guest relations leadership, or comparable role Demonstrated ability to exercise independent judgment and decision-making in a luxury hospitality or comparable environment Experience leading or owning programs, initiatives, or operational strategies, not just supporting them Strong business acumen with the ability to balance guest experience with operational and financial impact Proven ability to influence cross-functional teams and drive alignment without direct authority Exceptional interpersonal, communication, and executive presence skills High level of discretion, professionalism, and ability to manage confidential and sensitive matters independently Experience analyzing data and using insights to drive decision-making and continuous improvement Bachelor’s degree in hospitality, business, or related field preferred Hospitality Management experience preferred. Valid Work Authorization to work in the United States is required. What To Expect Work in a fast-paced environment, communicating with key leaders and stakeholders to elevate our guests' experiences. Leveraging various communication tools (i.e. Microsoft Suite), including several hotel specific platforms and programs to lead teams in delivering the best service for our guests. Work a flexible schedule based on business and guests' needs including days, nights, weekends and holidays. What We Offer Competitive benefits package including medical benefits and a company matching 401k program Vacation, Sick and Holiday (9 paid holidays, including Mardi Gras) pay with accruals beginning at the start of employment Excellent Training and Development opportunities Discounted Accommodations at other Four Seasons Hotels and Resort Complimentary Employee Meals prepared by our Banquets team Discounted parking near the hotel And Much More! Visa Requirements US work authorization is required. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf


