AMDOCS

Job ID: 180743 Required Travel :Minimal Managerial - No Location: :India- Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible for providing outstanding technical support to a global customer base. Retains ownership for the resolution of technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, fixing and reproduction within the parameters of contractual Service Level Agreements (SLAs). On this position, you will be part of post-production team, attending customer's incidents, defects, change requests, RCAs of issues, and automation of possible workarounds. What will your job look like? Snowflake Data Modelling (2-4 Years L2 Support) Gurgaon Mandatory Skills:- Snowflake data modelling, ELT using Snowflake SQL, Python, Implement ETL pipelines, Scripting, Develop Database Design and Reporting Design, Knowledge of BI You will provide engineering expertise to log, track ,manage incidents & Service Request. • Use Incident logging and Bug tracking tools to document customer incidents quickly and effectively. • Liaison with Technical team for issues identified and follow up on the same for quick resolution. • Documented and tracked all received requests in the incident management syste • Identifying priority Tickets and highlighing potential problems, ensuring that targets are met in line with tight key performance indicators. • Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution. • Demonstrate continuous improvements and increased efficiency to the software or business processes by using Software Engineering tools, innovative techniques and the reuse of existing solutions. • Contribute to meeting the SLAs and critical metrics as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc. • Focus on innovation and GenAI related technologies. All you need is... Bachelor’s degree in Computer Science, Engineering, or related field 2+ years of experience as a data engineer or similar role Experience with Snowflake cloud data warehouse platform and its features Experience with ETL/ELT tools and frameworks such as Airflow, Talend, DBT, etc. Proficient in SQL language. Experience with Big Data technologies such as Hadoop, Spark, Kafka, etc. Experience with BI tools such as Tableau, Power BI, Looker, etc. Why you will love this job: • You will be challenged to design and develop new software applications. • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Primary Skill : ETL Secondary Skill : Java Other Skills : Tools Spark, Kafka-connector Organizational Level 1 : Amdocs Services Organizational Level 2 : Amdocs SmartOps Manager : Shrey Jain Location: India- Gurgaon (Amdocs Site) Talent Acquisition: Nilesh Vilas Pagi Required Travel : Minimal Open to Relocation : Relocation - Yes Referral Bonus Reward Amount* : Rs35,000.00 * In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible for providing outstanding technical support to a global customer base. Retains ownership for the resolution of technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, fixing and reproduction within the parameters of contractual Service Level Agreements (SLAs). On this position, you will be part of post-production team, attending customer's incidents, defects, change requests, RCAs of issues, and automation of possible workarounds. What will your job look like? ETL Team Lead (5-10 Years L3 Support) Gurgaon Mandatory skills :- ETL(Extract, Transform, Load) , Oracle and stored Procedures, Java, Shell Script, Tools Spark, Kafka-connector, ETL Pipelines, ETL Workflows You will provide engineering expertise to tackle, modify and engineer software solutions and configurations to ensure the product/solution performs within efficient design specifications. Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution. Demonstrate continuous improvements and increased efficiency to the software or business processes by using Software Engineering tools, innovative techniques and the reuse of existing solutions. Contribute to meeting the SLAs and critical metrics as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc. Internal/external customer's interface to improve the understanding of customer problems, and verifies that an appropriate resolution has been applied. All you need is... Bachelor’s degree in Science/IT/Computers or equivalents Should have experience in full stack Java based application software development. Why you will love this job: You will be challenged with leading and mentoring a small development team and h owning the technical aspects of the project You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth You will have the opportunity to work with the industry most sophisticated technologies! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180688 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible to administer the operations of computer systems related to UNIX & Windows operating systems, servers, virtualization and Cloud technologies. What will your job look like? You will be responsible to build and maintain web, virtual, and client server environments for the enterprise. You will be expected to troubleshoot and resolve any IT service issues related to operating systems and servers; partner with the other infrastructure teams to troubleshoot and resolve related issues. You will need to leverage optimization techniques to maximize the efficiency of all computer systems and Implement and maintains a systems business impact assessment to prioritize system recovery in the event of a failure. You will build and implement software standards for operating systems, servers and virtualized infrastructure. You will also be expected to evaluate new technologies to meet business needs or to solve business problems. You will manage and lead Root Cause Analysis, Lessons Learned and prevention processes to provide high standard deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction). All you need is... B.A/B.Sc. in computer science / Electronics / IT. 3-7 years of experience and sound knowledge of administering at least one UNIX platform (LINUX, AIX, Solaris, HP-UX). Knowledge of VMware virtualization technologies. Knowledge of hardware administration (Physical servers, Enclosures). Basic knowledge of storage and networking. Sound knowledge of administering Windows Server Operating systems. Knowledge of Windows Infrastructure services like Active Domain, LYNC, DNS, DHCP - 2 to 6 years of experience. Knowledge of at least one of the Virtualization technologies Any of the platform certifications, such as: RHEL, HP CSA, SCSA, MCP, MCSE, MCITP, MCSA Any of the Virtual Certifications such as: VCP, Citrix Why you will love this job: You will be working on market leading software for the telecommunications industry. You will be provided with a rare learning opportunity within an experienced team, to work on high-end technology. You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Primary Skill : ETL Secondary Skill : Informatica Other Skills : automating ETL jobs Organizational Level 1 : Amdocs Services Organizational Level 2 : Amdocs SmartOps Manager : Shrey Jain Location: India- Gurgaon (Amdocs Site) Talent Acquisition: Nilesh Vilas Pagi Required Travel : Minimal Open to Relocation : Relocation - Yes Referral Bonus Reward Amount* : Rs35,000.00 * In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible for providing outstanding technical support to a global customer base. Retains ownership for the resolution of technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, fixing and reproduction within the parameters of contractual Service Level Agreements (SLAs). On this position, you will be part of post-production team, attending customer's incidents, defects, change requests, RCAs of issues, and automation of possible work arounds. What will your job look like? ETL Automation (3-6 Years L2 Support) ETL Data transformation, Shell Script, PL/SQL, ETL tools , Informatica, Knowledge on automating ETL jobs • You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. • You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. • You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. • You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. • You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. • You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... Bachelor’s degree in Science/IT/Computers or equivalents Previous experience in L1/L2 technical support role/Customer issue handling/ Support Ticket (investigation of problems,)/Monitoring and knowledge of technical operations team procedures and processes Experience with different monitoring tools and implementing application monitoring Service Now or any ticketing tool like Remedy/Helix. Careful attention to detail and excellent listening and communications skills being able to share and provide transparent, constructive feedback to others Experience in Unix Shell scripting, Oracle, or SQL. Good to have ITIL certified Work experience with operating system (Linux, UNIX) Shit timings 12-9 PM Why you will love this job: • You will be challenged to develop & Support new software applications. • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 178888 Required Travel :No Travel Managerial - Yes Location: :USA-CA, San Francisco, Sansome St (AM) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Professional who owns the definition and execution of the company’s product strategy in a specific domain across multiple lines of products, leading teams of product strategists and product managers to define clear short and long term roadmap, working closely with R&D using common practices and methodologies and manage the portfolio lifecycle in that area. Also responsible for building, leading, and advising sales teams to achieve business unit sales goals and setting the overall sales strategy for the units. What will your job look like? -Lead the product strategy, vision, and roadmap for Retain (the Vindicia product), aligning it with the company's overall objectives and market demands. - Conduct comprehensive market research, customer analysis, and competitive intelligence to identify new opportunities and stay ahead of industry trends. - Collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to define product requirements and prioritize feature development. - Drive the agile product development process and lead the product team, ensuring efficient and timely delivery of high-quality products that meet customer expectations. - Foster a customer-centric mindset within the organization, gathering feedback, conducting user testing, and continuously iterating on our products to enhance user experience and satisfaction. - Define key performance indicators (KPIs) and establish metrics to measure the success and impact of product initiatives, regularly reporting progress to executive stakeholders. - Stay up to date with the regulatory landscape and compliance requirements in the fintech industry, ensuring our products adhere to relevant standards and guidelines. - Manage and develop a team of product managers, providing guidance, mentorship, and support to drive their professional growth and maximize their potential. Salary Range - USD 190,000- 240,000 All you need is... - Proven experience (6+ years) in product management or leadership roles within the fintech, payments and SaaS industry, with a strong track record of delivering successful products. - Deep understanding of the fintech landscape, including payment processing, financial services, compliance, and data security. - Demonstrated ability to develop and execute product strategies, leveraging market insights and customer feedback to drive innovation and competitive differentiation. - Data driven executive with strong analytical and problem-solving skills, with the ability to translate complex ideas into actionable plans and solutions. - Excellent communication and collaboration skills, with the ability to influence and align cross-functional teams towards common goals. - Experience working in an agile development environment and familiarity with agile methodologies (e.g., Scrum, Kanban). - Proven leadership abilities, with the capacity to inspire and motivate a team and drive a culture of excellence and continuous improvement. Why you will love this job: Use your influence, leadership skills, and propensity for delivering a strategy to positively impact the outcomes for a large customer base for a global leader. You will be able to use your outstanding customer relationship-building skills to shine on a large scale. This is an opportunity to work in a multinational environment for the global market leader in its field. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180632 Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence As a Customer Business Executive, you will play a significant role, focusing on building and growing customer dedication and satisfaction while encouraging the account’s growth. What will your job look like? You are a trusted partner who will serve as the trusted business developer, driving account strategy. A forward-thinking leader helping define the innovative future of Amdocs service offerings with our top customers. Tasked with building trust and establishing long-term customer relationships with Amdocs—focusing on developing and being a phenomenal partner with the customer's decision-makers while representing the voice of the customer within Amdocs. You will identify and address challenges and needs by effectively demonstrating Amdocs offerings and business value to grow new opportunities; promote new leads and opportunities towards signed deals, and lead account expansion and long-term business strategy. Accountable for owning the account's P&L with a focus on profitability You will collaborate with Service Partners for all service-related tasks, ensuring the quality of project deliveries. Responsible for broad people management and development of the account teams. All you need is... Confirmed experience in the communication service provider space. , leading large customer accounts with experience delivering ground-breaking BSS and OSS solutions. A trusted C-Level partner delivering the next wave of 5G network innovation. Candidates with Open Cloud network services, network/field operations, and a passion for forward-thinking strategic business development and driving valued C-Level partnerships highly preferred. Customer Engagement: Eye for business, understanding of inter and intra-organizational relationships, and building executive relationships P&L Management: Ability to lead commercial negotiations and prepare the Annual Operating Plan (AOP). Must have a strong financial background and experience. Leadership: Recognized leader, with the ability to operate in a globally matrixed environment and handle sophisticated situations with tact and diplomacy. Why you will love this job: Excellent opportunity to manage a team that works with ground breaking technologies. The opportunity to work with a team whose work directly impacts millions of end-users. Work with the world’s leading telecommunication providers. You will have a major influence on the strategic direction of the company. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Primary Skill : Java Secondary Skill : REST API Other Skills : Organizational Level 1 : Amdocs Services Organizational Level 2 : Amdocs SmartOps Manager : Shrey Jain Location: India- Gurgaon (Amdocs Site) Talent Acquisition: Joyeta Moitra Required Travel : Minimal Open to Relocation : Relocation - No Referral Bonus Reward Amount* : Rs35,000.00 * In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process. What will your job look like? Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable. Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution. Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects. Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience. Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners All you need is... Bachelor's degree in Science/IT/Computing or equivalent and 7-8 years' experience as a software engineer or a software support engineer. Awareness of programming concepts and ability to write software code in at least one programming language. Why you will love this job: The chance to serve as a specialist in software and technology. You will take an active role in technical mentoring within the team. We provide stellar benefits from health to dental to paid time off and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180624 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Sets up, installs and maintains the software environments for any product permutation What will your job look like? )24/7 support of production applications to ensure the highest standards of availability, resilience, integrity, security and performance required by our business systems. 2) Understanding of the different stages of SDLC. concept of storage and version control. 3) Ability to work in both Flat and Distributed applications etup, Proven ability to setup/install distributed environment. Must have minimum 2+ years experience on large production system. 4) Proficiency in Shell Scripting and Automation. 5) Understanding of concept of Batch Processing and Scheduling Softwares. 6) Unix/Sun Solaris/Linux Server Administration experience. 7) Performance Monitoring and tuning ? Good Knoweldge of Unix and understanding of Unix administration concepts . 9) Basic understanding of the Middleware technolgies like Weblogic, Websphere, IBM Mq Series, Oracle Tuxedo 10) Database concepts and SQLs 11) Network concepts 12) Design & Implementation of E2E environments 13) Knoweldge of Telecom Domain or past experience in amdocs Products (Ensemble, Enabler, OLC, OP, Maps, BSS pack etc) 14) Experience in Managing POC (Proof of Concept) of new Technologies, Third Party and New versions All you need is... Must have excellent analytical skills. Ability to effectively adapt to rapidly changing technology and apply it to business needs. Experience of working with multiple projects/tasks and the ability to prioritise on the fly. Excellent oral and written communications; an ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding;project management skills coupled with the ability to monitor and guide the work of others Ability to problem solve high pressure issues Must be B.E/B.Tech/MC 2+ years of experience as a Production Support in in System Integration/Application Maintanence/Batch Processing Why you will love this job: You will have the opportunity to work in multinational environment for the global market leader in its field! As you will support excellent products, you will be able to assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions You will have extensive opportunities for professional development. We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180621 Required Travel :No Travel Managerial - No Location: :Cyprus- Limassol (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Supports HR processes by providing services to Amdocs employees, managers and HR teams. Coordinates events and activities to promote the employee experience and enables flawless and efficient end-to-end HR processes. What will your job look like? Act as a "sensor" to the Field HR and proactively "raises flags" when necessary. Handle ongoing activities in his/her domain within a specific unit, including budget allocation and prioritization when needed. This requires staying up-to-date on the legal and/or professional issues in order to improve and update the relevant activities. Apply knowledge and expertise of the most updated processes and tools in day to day interactions with employees. Provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a vibrant environment. You will craft, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement. Update and maintain data of various HR system and issue reports and analyses in support of ongoing monitoring and decision making. Plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points. Ensure that all the necessary facilities are in place for relevant activities. All you need is... Bachelor’s degree holder Proven experience in customer facing roles Previous experience in operational roles (that is, handling operational processes and systems) Familiarity with Amdocs and Amdocs systems and experience of working with various partners (internal and external) are seen as advantages Experience in planning, leading and executing similarly complex (employee care / CR) projects and events Experience working with external associations - advantage Why you will love this job: Work with multifaceted HR Professionals at the back-end and gain a better understanding of different HR facets Become a master of multi-tasking! We offer a range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180599 Required Travel :Minimal Managerial - No Location: :Brazil- Sao Carlos (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence The DB administrator is handling physical and applicative database administration activities supporting end 2 end life cycle of product from database perspective What will your job look like? You will support the following levels: Physical – responsible for the physical and technical oriented aspects e.g. storage, security, networking and more; Application – you will handle all application-related issues (e.g. queries, users, embedded SQL’s etc.) Ensure database resources are sized accurately and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. You will perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure efficient performance. You will interact and work with multiple infra and IT teams as part of environment setup, maintenance and support You will work closely with developers, assist them with database structure design as of business needs (e.g. indexes, constraints, integrity) All you need is... Education and Languages Bachelor / B.Sc. in computer science or equivalent Advanced English for verbal communication Experience At least 1-2 years’ experience as a DBA with Oracle - database management and architecture Experience with UNIX or UNIX variants and scripting Solid knowledge of RDBMS Relevant Database Certifications are desirable Experience in operating within a sophisticated, multi-interface environment. Why you will love this job: You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development Join us in our expanding organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs! We provide stellar benefits that range from health insurance to paid time off, sick leave, and parental leave! #LI-Hybrid #LI-JV1 Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180517 Required Travel :Minimal Managerial - No Location: :Austria- Vienna (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.comwww.amdocs.com In one sentence The HRBL is a trusted advisor to the business leaders to build the organizational & individual capabilities and ensure effective decision making particularly related to the human capital assets of the business. Leads various HR processes and programs in Sales/ Commercial division in EMEA. Responsible for end-to-end HR domain, from driving the HR strategy and direction to processes implementation and ongoing employee related topics. What will your job look like? You will: Establish Business Partnership: Partner with business leaders to provide consultation on HR related topics (such as: workforce planning, recruitment, cost competitiveness, performance management, talent & leadership management), playing an active role as a BU management member and reflecting the HR Implications of management decisions; Involved in the business growth aspects of the unit and lead the Hiring and On boarding Strategy; in case on inorganic growth play a contributing role in on boarding and rebadging activities. Have end-to-end responsibility for the HR Strategy: Drive, develop and execute the overall HR Strategy to address business challenges and needs, based on deep understanding of a full business "picture"; Translate organization needs into HR Interventions to improve business performance and effectiveness, as well as to improve the overall employee experience and engagement; Assesses and anticipates HR-related needs, proactively communicates needs with HR department and business management and seeks to provide integrated solutions. Facilitate Organizational Changes: Anticipate and plan for the effects of organization change, identify risks and develop action plans to ensure the change succeed. Have leadership Development: Ensure leadership continuity and development through succession planning and talent management processes. Provide on-going coaching, consultancy and feedback to the leadership team around performance development opportunities and other related strategic areas (e.g. employee relations). Work on organization Climate and Employee Engagement: Promote an organization climate based on Amdocs Values and Code of Ethics, to deepen the implementation of these values and strengthen employees engagement;Lead HR analytics to promote the right decision making. Be involved in Learning and Knowledge Development: In collaboration with Learning Services and OD, ensure a sustainable Learning Framework is established, to promote learning and knowledge development. Overview Budget & HR Process Control: Set up governance and process to utilize budget (salary revision, bonus, recognition, promotions, performance management). Work force planning and standardization: Manage the work force to include head count standardization work force planning and position management to assure effectiveness. Provide project/program Management: Lead the implementation of key HR initiatives in line with HR strategy and (matrix) manage the project team;Prepare and manage project plans, scope documents and measurements;Track tasks and deliverables to completion, ensuring alignment with all Corporate initiatives;Assess potential risks and identify mitigates;Responsible for all program related communications activities as well as for cross Divisional communication channels;Accountable for delivery through project lifecycle, ensuring all programs and projects are in line with organizational needs. All you need is... 5-10 years of experience in various HR Functions. Working with Global Teams in a Multi Cultural Environment preferably in the high-tech industry Experience of working with Senior executives and in a Matrix Organization Sound knowledge of Recruitment to Release w.r.t. HR Processes Knowledge about Regional / Local Labor Laws in EMEA ( LATAM is good to have) Owning end to end HR projects, programs and processes Specific to the HR CoE Lead Job: Project & global program management experience English language mandatory. Nice to have:– Russian, Spanish, Hebrew knowledge Why you will love this job: Work with dynamic HR Professionals at the back-end and gain a better understanding of different HR facets You will have ability to manage and support the unit strategy planning We offer a wide range of stellar benefits from health, dental, vision, and life insurance to paid time off, sick time off, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180509 Required Travel :Minimal Managerial - No Location: :India- Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible for providing outstanding technical support to a global customer base. Keeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction. What will your job look like? Engineering - Provides engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure that the product/solution performs within optimal design specifications. Adheres to change management processes. Ensures that the solution is maintainable, scalable and supportable. Designs, develops and maintains tools/automations to assist in troubleshooting, debugging and support. Uses knowledge of the product/solution/production and available technologies to influence the direction and evolution of the product/solution.Investigation - Investigates, debugs and reproduces issues, provides fixes and workarounds, and verifies changes to ensure continued operability of the software solution. Highlights and assists in mitigating risks from technical aspects. Responsible for handling escalations from SW Support Engineers.Analysis - Analyzes production issues from the business and application/code perspective and outlines corrective actions. Performs impact assessment of the production issues and contributes to the Root Cause Analysis of critical issues. Responsible for handling escalations from SW Support Engineers.Team Work and Collaboration - Works as technical focal point with other teams to resolve cross product/solution issues.Technical Ownership - Assumes ownership and accountability of specific modules within an application and provides technical support and guidance in problem resolution for critical/ complex issues.Innovation and Continuous Improvement - Brings continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions. Applies automation to minimize complexity, reduce time to response, etc.Quality and SLAs - Contributes in meeting various SLAs and KPIs as applicable for the account and unit; for example, responsiveness, resolution, software quality SLAs, etc.. Ensures assigned tasks are completed on time and the delivery timelines meet the quality targets of the organization.Communication - Communicates with internal/external customers to enhance the understanding of customer problems, and verifies that an appropriate resolution has been applied.Should be ready to work in 24*7 shifts.All you need is... Bachelor's Degree in Computer Science or related fieldShould have atleast 8+ years of experience in software engineering roleGood written and verbal communication skills; ability to organize and prioritize tasksExperience with Unix scripting: shell, python or equivalent languages (from an automation and monitoring standpoint)Understanding of cloud infrastructure like AWS, Google Cloud etc. and set up monitoring and instrumentation for the sameDatabase – SQL knowledgeShould have good documentation skillsExperience in using MS Office and end-user applicationsQuick learner, proactive approach, ready to adopt a dynamic work environment, Ability to learn new applications/products and their functionalitiesWhy you will love this job: Get a chance to gain valuable experience and wide knowledge of Software integrative systems!Get the opportunity to be exposed to advance marked technologies and working with multi channels and divers area of expertise!Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180502 Required Travel :Minimal Managerial - No Location: :India-Pune (Amdocs BPO)-Amdocs Site Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Serve as first point of contact for incidents and service requests from end-users What will your job look like? Handling offline tickets. Need to work on varies fallouts/exceptionsWorking with field engineers/ technicians to identify, advise and resolve live issuesAssist and fixing devices and equipment’s with technicians on live chatsResponsible for taking control of and resolving Complex Technical and Escalated customer issuesProvide Technical support with Issue resolution via Phone/Chat/Email electronic mediumPerform Activation/Deactivation & handle other technical Issues using client specified tools Identify and provide inputs on unique (or) recurring customer problemsBe a champion of client specific Tools, Troubleshooting Procedures & Provide Knowledge base feedback at all appropriate times to SME/TM. Maintains/builds relationships with other groups that impact the domain/technical aspect our support. (Ex: Tier-2, Customer Care … Etc.)Deliver efficient, effective, professional and courteous service to intermediaries and customersAddress all customer and agent requests and queries within established timeframes and service levelsTake follow up action in respect of customer queries, requests and complaints and ensure effective closureBe proactive towards service level timelines and quality metrics as defined in the delivery model Analyzing problems & Providing SolutionsAll you need is... Mandatory Requirement:   Experience – 1 Year to 5 years - BPO Voice/Chat/Back office Experience (Preferred - Telecom/Order management)Qualification -BCA/BCS/BSC/BCOM/BA/ BTech – Only full time graduates Looking for immediate joiners  Work Related Requirement:   Excellent communication skills, both spoken and written with good comprehension of English languageVoice skills – Good to have but not mandatory. Berlitz test by Amdocs will be taken.Logical & analytical skills to investigate and suggest solutionsKnowledge of computers – MS Office, understanding of software and hardware terminologies Interact with other departments/teams through chats/emailsAbility to work independently within clearly defined parametersAbility to learn quickly with a sense of ownershipCandidate should be ready to work in rotational shifts, mostly night shifts (including weekends)Why you will love this job: Handling offline tickets. Need to work on varies fallouts/exceptionsWorking with field engineers/ technicians to identify, advise and resolve live issuesAssist and fixing devices and equipment’s with technicians on live chatsResponsible for taking control of and resolving Complex Technical and Escalated customer issuesProvide Technical support with Issue resolution via Phone/Chat/Email electronic mediumPerform Activation/Deactivation & handle other technical Issues using client specified tools Identify and provide inputs on unique (or) recurring customer problemsBe a champion of client specific Tools, Troubleshooting Procedures & Provide Knowledge base feedback at all appropriate times to SME/TM. Maintains/builds relationships with other groups that impact the domain/technical aspect our support. (Ex: Tier-2, Customer Care … Etc.)Deliver efficient, effective, professional and courteous service to intermediaries and customersAddress all customer and agent requests and queries within established timeframes and service levelsTake follow up action in respect of customer queries, requests and complaints and ensure effective closureBe proactive towards service level timelines and quality metrics as defined in the delivery model Analyzing problems & Providing SolutionsAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180490 Required Travel :Minimal Managerial - No Location: India- Bombay (Mumbai) (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Manages and leads RF engineering development and implementation projects. Responsible for technical aspects as well as for the growth and development of the team. What will your job look like? At least 3-6 years working in a telecom operator as Performance analysis, NOC, Network Support, or Operations Engineer with experience of configuring Equipment such as : Routers, Ethernet Switches, VoIP devices. OR At least 3-6 years of experience working for a large vendor (e.g. Cisco, Juniper…) in one of the following positions in this order: field support engineer, performance analysis and similarKnowledgeable in the following areas (as many as possible) : SNMP, OSPF, BPG, MPLS, QoS, Syslog,The position requires great customer facing and communicational skillsCapable of dealing with urgent customer issues in a multi-tasking modeAdvantage: experience in delivery positionsAdvantage: Having Cisco educational degree as CCIP, CCNAAdvantage: Experience in configuring MRTG, RRD Tools or CACTI freeware toolsAdvantage: Degree in Computer Science and/or experience with Java scripts, VB, Shell, PerlAll you need is... At least 3-6 years working in a telecom operator as Performance analysis, NOC, Network Support, or Operations Engineer with experience of configuring Equipment such as : Routers, Ethernet Switches, VoIP devices. OR At least 3-6 years of experience working for a large vendor (e.g. Cisco, Juniper…) in one of the following positions in this order: field support engineer, performance analysis and similarKnowledgeable in the following areas (as many as possible) : SNMP, OSPF, BPG, MPLS, QoS, Syslog,The position requires great customer facing and communicational skillsCapable of dealing with urgent customer issues in a multi-tasking modeAdvantage: experience in delivery positionsAdvantage: Having Cisco educational degree as CCIP, CCNAAdvantage: Experience in configuring MRTG, RRD Tools or CACTI freeware toolsAdvantage: Degree in Computer Science and/or experience with Java scripts, VB, Shell, PerlWhy you will love this job: Having the ability to lead all relevant partner expectations and relationships and provides transparency of the projectLeads the team in meeting technical challengesAn opportunity to work with the industry most updated technologies.We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180452 Required Travel :Minimal Managerial - No Location: :India- Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence The Human Resources Consultant (HRP) is a key business partner within a specific business unit (or region, in the case of Regional HR Manager), responsible for implementing the HR strategy and best practices to support business goals. The HRP is responsible for the implementation of HR processes based on the HR calendar and provides consultancy to managers in HR related issues. What will your job look like? Provide consultancy to the management team on HR related issues Implement the HR strategy and build work plans using standard methodologies to promote business goals. Proactively support top talents and key roles, being the focal point for employees on HR consultation such as performance, development etc. You will be the HR partner who will promote people managers skills, performance improvement and professional development to people managers hire to retire. Advise managers and employees on employee experience issues and special requests. "Sense the field" to focus areas for intervention and support, to promote interpersonal climate based on Amdocs Values and Code of Ethics. Perform ongoing organization analysis and implement organizational change programs driven form the business needs and challenges, in partnership with the BU Develop and facilitate team building programs, in collaboration with the Learning and OD BPs, working to define learning and development programs for managerial and professional capabilities' development. Support the managers with preparing and implementing communication plans as well as internal communication of changes and new initiatives. Manage region/Region specific HR activities (recruitment, C&B policy implementation) and serve as regional SME in providing advice and direction to the division/groups. All you need is... Bachelor degree in Social Science or Behavioral science - must. Master degree in Human resource - preferable. Bilingual in local country language and English. 3-5+ years relevant HR work experience preferably in a global/international service/ environment Practical knowledge in the areas of employee management, employee relations, reward, employment law, organizational development and employee development/learning Demonstrable experience in global, international companies Why you will love this job: You will work with dynamic HR Professionals at the back-end, get a better understanding of different HR facets and become a specialist in multi-tasking We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180418 Required Travel :Minimal Managerial - Yes Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Overall responsibility for one or more large-scale activity. Building and being responsible for the unit's strategy and roadmap to achieve interpersonal business, operational and delivery goals as well as end-to-end management of the testing engagements, including professional, financial and HR aspects. Support multiple customers during project lifecycle by ongoing matrix and complicated team/task management What will your job look like? You will: Lead sophisticated Infra team/tasks in matrix environment with diverse variety of tasks/challengesInteract and work with multiple infra and IT teams as part of environment setup, maintenance and supportAct as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including partners without database understanding.Ensure the detailed handover between shifts and monitor and publish the SLA achievement by keeping track of all significant metrics.Ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, communicating promptly on progress, and handling customers with a professional demeanor.Evaluate new technologies to meet business needs or to tackle business problemsBuild open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive interpersonal integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.Perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.Perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on).Report and properly document errors that are detected.All you need is... Experience as Integration Engineer in different stages of SDLC (Software Development Process)Proficiency in Shell Scripting and AutomationGood knowledge of UNIX/Linux Server platformDeep understanding of the middleware technologies (Web Logic, WebSphere, IBM MQ Series, Oracle Tuxedo) and basic database technologiesProven experience with CC (Configuration Control) toolsBachelor's degree in Computer Science, Engineering or a related fieldWhy you will love this job: Build your skills and work on a broad scope of activitiesAs you will support excellent products, you will assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutionsWe will provide you a scope for professional developmentWe offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180311 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence As a Finance operation, professional you will Deliver timely creation, processing and payment with an accuracy of vendor setup, vendor invoices, employee travel expenses, bank reconciliations, customer invoices, and ICB What will your job look like? You will: Have the opportunity to drive the accountability of all actions related supplier, employee, customer setup, and change/update requests as well as take action and follow-up on all matters related to supplier setup. Perform accurate and timely processing of vendor invoices, expenses, customer invoices. Calculate ICB charges in accordance with IC agreements and issues the resulting ICB invoices—while reviewing and validating audits invoices and expenses pre-payment runs. This is essential to ensuring compliance with all procedures and taking vital action to prevent processing team errors. Ensure that standard operating procedures and policy documents are followed in order to achieve compliance with processes and adherence to the Amdocs code of ethics. Ensure that payment runs are scheduled in relation to agreed on calendar and facilitates payments to vendors and employees. Have a chance to work with internal customers on cases that are unresolved or open and takes action to bring them to closure. Support partners in the understanding and completion of process activities. Give and support system UAT managers and provide feedback on needed improvements Issue customer invoices in accordance with the defined deal achievements, ensuring compliance with local tax and other regulations. All you need is... QUALIFICATION : Minimum Commerce Graduate • Timely Processing, Query Resolution and Payment of AP invoices • Meet productivity, TAT & Accuracy targets. Responsibilities: The Job requires: • 2 years to 5 years of Accounting experience, • Should have worked within Accounts Payable or Travel & Expense, • Typing speed of minimum 20 wpm. • Worked within the SAP environment (will be helpful). • Working Knowledge of MS Excel, Word and Power point. • Extremely strong Communication skills (written and verbal). • Manage production -Timely Processing, Query Resolution and Payment of AP invoices/ Employee claims. • Coordinating with vendors & onshore colleagues for missing information/ Goods Receipting etc. Customer/ Stakeholder Related: • Prompt response to customer for enquiry/ query resolution. • Escalation to the supervisor for issues that cannot be handled / managed at his end. Process Related: • Manage daily Volumes of Invoice Processing of both PO and Non-PO Invoices AND Travel & Expense claims. • Accurately processing the transactions. • Processing-to-Payment of an Invoice/ Claim. • Total ownership of the accounting entries. Resolving issues that prevent the Invoice from being processed. People Related: • Work as a team and respect each other’s work. • Conflicts to be handled with caution/ escalate to supervisor if cannot be resolved. Reporting and Documentation: • Send specific process related reports to client (Applicable only to specific tasks such as month end etc.). • Clear Monthly PKT (Process Knowledge Tests). • Inclination of contributing towards process improvements and development. Why you will love this job: Drive growth by constantly looking for opportunities to bring more value to new and existing customers. You will have overall responsibility and authority for Amdocs testing engagement with the customer. Be a key member of a global, dynamic and highly cooperative team with various possibilities for personal and professional development. You will have the opportunity to work in a multinational environment for the global market leader in its field. We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180102 Required Travel :Minimal Managerial - No Location: :Mexico-Guadalajara (AM) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible for providing outstanding technical support to a global customer base. Keeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction. What will your job look like? To provide rapid response and technical support to Amdocs customers by identifying, troubleshooting reported issues; restoring service; and providing solution to the issue.. To participate in an after-hours emergency pager rotation and execute customer maintenance windows to perform deployment or upgrade activities as required. To collaborate with various functional departments (Product Management, R&D, and others) to ensure timely and accurate solutions are provided to customer.To have agility to work in parallel with multiple projects and products which TAC team is supporting. You will need to manage Automations being delivered by the team. Define, Design and follow up on team members doing the automations. Leads the bridge in P1/P2 You will need to manage accounts at technical level. To contribute to the development and growth of the overall business by pursuing the implementation of process exception examples and/or improvement ideas All you need is... MUST have Skills • Experience with deployment, installation and administration of Cloud OpenStack and Cloud-native (Kubernetes) environments. • Hands on experience working with Containerized applications using Kubernetes ,Rancher ,VmWare ,Openshift • Hands-on LINUX skills , preferably scripting experience with languages such as python and configuration management tools like ansible, puppet ,chef Nice to Have Skills • Cloud certifications with Azure, AWS, and/or GCP would be definitely be an asset • Knowledge of relational Databases such as Postgres, VoltDB, MySQL, MariaDB, etc • Knowledge of other key 5G applications such as UDR, PCF, NRF, SCP, NSSF is desirable • English and Spanish skills is required, Portuguese skills is a plus. Why you will love this job: Get a chance to gain valuable experience and wide knowledge of Software integrative systems! Get the opportunity to be exposed to advance marked technologies and working with multi channels and divers area of expertise! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 180010 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Support Treasury Operations and Cash Management activity of the Company. What will your job look like? Daily Cash Management: Short-term cash planning to support the business and internal customers. Investing excess cash and executing same-day/spot conversion. Assist with any other Cash Management requirements to support the business and ongoing Treasury Operations. Assist with any requirements such as opening, closing bank accounts, updating bank mandates, internal & external audit requirements, and KYC / Compliance requirements raised by our global and local banks. Be able to come up with continuous improvements/ideas/automation that will enhance the treasury process & reporting functions. Driving treasury-specific projects/initiatives across the group. All you need is... Bachelor's degree in Economics/Accounting/Finance or Business related degree. 2-3 years experience in Finance/Treasury. Experience in a Treasury role is preferred but not a requirement. Confident in speaking with internal and external partners. Good knowledge of SAP will be considered as an advantage. Fluent in English, both spoken and written is a must. Have excellent Microsoft Excel knowledge. Willingness to work in a demanding, dynamic, and global environment. Be a self-motivated, enthusiastic, technically strong, and organized individual with excellent communication skills. Ability to work independently as well as part of a team. Why you will love this job: You will demonstrate an understanding of key business drivers and ensures strategic directions are followed and the organization succeeds Collecting data, identifying trends and root causes, and draws logical conclusions to develop solutions Ability to assess details and recognize trends, systems and other factors as part of a single and comprehensive picture We provide stellar benefits starting from health insurance, accidental insurance, and life insurance We also provide multiple leave benefits including paid, casual, sick, maternity, paternity, and even marriage leaves! Build an outstanding career path with us with industry leading internal mobility policies. We provide you an opportunity to work in multinational environment for the global market leader in its field! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 179958 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit. What will your job look like? • You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution. • You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues. • You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution. • You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs. • You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude. • You will update checklists for quality assurance and progress tracking, following standard operating procedures. • You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs. • You will ensure crystal clear communication and documentation as a point of contact. • You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected. • You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups. • You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities. All you need is... • Bachelor's degree in Science/IT/Computer Science or equivalent • Experience writing software code in at least one programming language • Good knowledge of Object Oriented Design and development • Experience in Production Support/Application Support Why you will love this job: • You will get to show off your fine-tuned skills for resolving issues and helping the end-user. • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development. • You will have the opportunity to work in a multinational environment for the global market leader in its field. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 179590 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Provide IE expertise to improve accounts operational and financial performance, increase productivity, improve TTM, reduce cost. Operational-Excellence expert to lead accounts continuous improvement and efficiency plans, based on LEAN methodology approach, to maximize business potential. This role will plan, design, analyze, develop, lead implementations, and monitor program processes across accounts to strive for operational excellence. What will your job look like? Lead Waste Elimination program and design new processes / methods to add value & increase productivity. Build region improvement plan by applying LEAN tools (such as Kaizen, VSM). Facilitate best-practice methodologies implementation across accounts. Drive implementation & adapt solutions. Interface between business units/Accounts and Operation excellence team. Assess and analyze current vs. desired state in a variety of aspects such as efficiency, performance, and process excellence. Recommend technical and methodological business best practices and solutions. Support teams in conducting Kaizen, VSM workflows, current state assessments, process mapping exercises, root cause analysis, and future state design sessions and implementation. Understanding of statistical techniques related to process improvement, and an ability to analyze data to gain insights and support problem solving. Own continuous improvement methodology training and coaching materials. Requires advanced knowledge of Operational Excellence approaches. All you need is... Experience & Education: Bachelors in Industrial Engineering, Software Engineering, Management Information Systems, or related field preferred. At least 3 -4 years experience in leading OpEx / Lean activities in software companies including professional experience methods of improvement, time standards, value analysis, quality improvement, cost reduction and other related fields. Required Skills: Must have advanced knowledge in Lean and Operational Excellence approaches, bringing credibility to the role and ability to influence senior leaders and teams. Proven record in Lean tools implementation – Kaizen, VSM, RCA . Strong communication and presentation abilities. Troubleshooting expertise and attention to detail. Leadership skills to conduct workshops and drive continuous improvement. Ability to operate effectively within ambiguity and manage competing priorities. Excellent English – speaking and writing. High level of proficiency in MS Office, specific in Microsoft excel and PowerPoint. Why you will love this job: Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 179318 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like? • You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. • You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. • You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. • You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. • You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. • You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... Bachelor's degree in Science/IT/Computer Science or equivalent. 60% throughout academics, with no breaks/year down between the courses BE/B.Tech/ME/M.Tech (CS, IT, E&C & E&TC, IS) & MCA Excellent communication skills Location - Pune/Gurgaon Why you will love this job: • You will be challenged to design and develop new software applications. • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 179214 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Customer support role is to provide high quality customer service to customers to ensure smooth flow of inquiries and complaints, while at the same time support process improvements. What will your job look like? Manage Service Delivery for Accounts Payable Customer Support on global level (all Regions), ensuring smooth delivery, meeting of KPIs and driving process improvements. Answer incoming calls and respond to customer’s emails. Management and resolve customer complaints. Identify and escalate issues to the team leader. Provide service information to customers. Research required information using available resources. Research, identify, and resolve customer complaints using applicable software. Route emails/call to appropriate resources, to provide solution. Document all call information according to SOP. Recognize, document, and alert the management team of trends. Follow up customer calls where necessary. Support Process Improvement. Other duties as assigned. All you need is... Bachelor of Commerce - Graduate Degree – Minimum 1-5 years of Accounting experience Strong understanding of Accounts Payable, Procurement, Employee Travel & Expense and General accounting practices. Prior experience in Accounts Payable Helpdesk will be good. Proficiency in MS Office (Excel, Word and PPT). Excellent English verbal and written communication skills, enabling report and documentation production. Ability to communicate and influence across different levels in the organisation. Strong email writing skills. Customer oriented approach. Experience of working cross culturally in an international environment. Working knowledge of SAP. Experience of working in a busy and a high-pressure environment. Strong MIS skills. Good in problem solving and has critical thinking skills. Engage and collaborative way of working. Why you will love this job: Drive growth by constantly looking for opportunities to bring more value to new and existing customers. You will have overall responsibility and authority for Amdocs testing engagement with the customer. Be a key member of a global, dynamic and highly cooperative team with various possibilities for personal and professional development. You will have the opportunity to work in a multinational environment for the global market leader in its field. We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 178259 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like? • You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. • You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. • You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. • You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. • You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. • You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... • Bachelor's degree in Science/IT/Computer Science or equivalent • 3+ years Java experience (server side) on Linux/Unix/Windows • Demonstrable experience with the Spring framework components - Spring Boot, MVC, Integration, Security, etc. • Strong understanding of RESTful APIs and open systems Why you will love this job: • You will be challenged to design and develop new software applications. • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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