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  1. AMDOCS

    Solution Architect

    • Full Time
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    Job ID: 188597 Required Travel :Minimal Managerial - Yes Location: India- Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Be the lead architect in designing Amdocs's foundation using your deep understanding of the world of software while researching new technologies. What will your job look like? You will Lead the architecture and design of Amdocs's underlying infrastructure.Work with software engineers and other partners (i.e Architects, Product) to define and be aligned with business, development, and deployment needs.Research and adopt new technologies used for applying concrete solutions to ongoing challenges.Build high-level solutions for business requests.Model the system components and define the R&R between components.Contribute towards the creation of business flows based on client requirements.Meet customers to understand their needs and explain the product architecture.All you need is... A degree in Computer Science with at least 5 years' proficiency with the whole software development lifecycle.At least 3 years of proven experience in software architecture will be considered an advantage.Experience with Microservices architecture.Experience with Java, Spring (i.e Cloud), Kubernetes.Knowledge or experience working with one of the public cloud providers (AWS, GCP, AZURE).Knowledge and experience with Linux.Passionate about engaging with new technologies.A self-learner.Confident presentation and interpersonal skills.Why you will love this job: You will be challenged with crafting high-level design while setting technical standards.You will have the opportunity to work with the industry most sophisticated technologies!Evolve yourself in the future and lead all aspects of a suite of products, develop a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system.We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  2. AMDOCS

    Service Delivery Manager

    • Full Time
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    Job ID: 188960 Required Travel :Minimal Managerial - Yes Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible and accountable for services to account operations including coordinated management of multiple projects/accounts sought at achieving strategic business and interpersonal objectives with high quality. What will your job look like? Accountable & responsible for introducing account-centricity for running smooth operations around scope, time, cost, quality, change, communication, risk and crisis management, and integration.Own the overall operations program scope and maintain its continuous alignment with strategic business objectives; set program plan and make recommendations to modify it when fundamental, set priorities, ensure optimization, and resolve disagreements to enhance effectiveness in reaching business results or strategic goals.Define projects/programs; assign managers to initiate and lead the performance of production operations; integrate and supervise multiple related projects.Secure alignment of all projects/programs under his/her supervision to standards and program management methodology, including compliance with relevant regulations.Ensure effective and engaged program team by providing ongoing guidance and mentorship, to ensure attainment of full program objectives.Build credibility and relationships, and maintain communication with partners at multiple levels, including those external to the organization.Secure budget and timeline; resolve and coordinate the sharing of resources among the constituent projects/program to the overall benefit of the program.Lead and facilitate periodic status and risk discussions with program partners; evaluate and discuss program results and lessons learned throughout the program lifecycle.Run special projects such as efficiency programs and cost improvement programs through planned activities across multiple business lines.Aim to resolve partner concerns with respect.Ensure that SLAs are met and results are provided on time with high quality and within budget; drive lessons learned and get wells.In control for organizational change, release management, version management, and deployment management type of activities.All you need is... Bachelor's/B.Sc. degree, or higher degree with proven track recordPreferably 4+ years of optimal leading projects in the relevant domain with significant scope, part of a program.Experience and business knowledge in several key domains relevant to the program.Account management and project management experience is an added advantage.Experience in working in a global, matrix environment.Project management certificationWhy you will love this job: Responsible & accountable for multiple related projects/accounts aimed at achieving strategic business and interpersonal objectives with high quality. These programs contain sophisticated activities that may span different functions, organizations, geographic regions, and cultures. Ensure alignment of all projects/programs under his/her supervision to standards and program management methodology, including compliance with relevant regulations. Manage special projects such as efficiency programs and cost improvement programs through planned activities across multiple business lines. Lead to resolve customer partner concerns with respect to smooth operations. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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    Job ID: 189091 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like? • You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. • You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. • You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. • You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. • You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. • You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... Bachelors Degree in Computer Science or equivalent. 3+ years of experience in software engineering and proven experience in software design. 2+ Years of programming in UI (React/Angular/JS/HTML5/CSS) – a Must 3+ Years of programming in Java/Spring/Springboot - an AdvantageExperience of working databases – Oracle Or PostgreSQLExperience in Spring Boot and Microservices along with Cloud ((AWS/Azure/OCP) - an advantage Why you will love this job: • You will be challenged to design and develop new software applications. • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    • Full Time
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    Job ID: 189345 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible for designing, managing, implementing, maintaining and supporting computer communication networks within or between organizations to ensure secured network, maximum performance and availability for their users. What will your job look like? You will design, install, configure, implement and maintain different types of data networks, voice and video infrastructure in an enterprise environment You will troubleshoot data networks, voice and video infrastructure complex problems and outages across a broad range of technologiesYou will help us maximize networks, voice and video infrastructure performance and tuning performance parameters by analyzing monitoring and trend analysis reportsYou will secure networks, voice and video infrastructure systems by establishing and enforcing policies, defining and monitoring accessYou will schedule and perform upgrades to keep networks, voice and video infrastructure technology up to date.You will collaborate with different IT stake holders within the organization and with external customers in order to ensure that networks, voice and video infrastructure support the organizational & customer needs.You will debug hardware & software system level problems in a multi-vendor multi-protocol data networks, voice and video infrastructure environment. You will use your skills to simulate data networks, voice and video infrastructure incidents in LAB to identify root cause.You will manage data networks, voice and video infrastructure escalations from internal teams.You will administrate and Maintain data networks, voice and video infrastructure based environment or any network related issues as per the requirement.You will administrate and manage Cisco Switches, Routers, Firewall management. You will provide remote infrastructure support and VPN configuration.You will be able to achieve the highest level of remote service delivery and support by assisting engineers and different stake holders in the resolution of data networks, voice and video infrastructure problems.You will find quick solutions to malfunctions, while making sure that the designated computers and network equipment stays functional. You will help us develop action plans to investigate and resolve complex issues and clearly communicate these to engineers, customers and/or relevant managers.All you need is... 5-7 years of experience in various data networks, voice and video infrastructure tools, technologies (depending on job requirements within the roleMust have atleast 3 years of experience in Juniper Firewalls, Cisco, Switches.Extensive Knowledge in more than 2 areas of domain i.e. Layer 2 & 3 internetworking technologies, Polycom MGC/RMX consoles, VSX/HDX VC systems, display units, Matrix switchers, Crestron controlsExpertise in designing & complex configuration of TCP/IP, routing protocols, Netflow, access-control lists, firewalls, DNS, VPN, IPSEC, AAA, TACACSExpertise with Wireless controllers, ACS, Load Balancers, all switches, routers and firewalls solution design and configurationExperience with management, reporting and automation tools Bachelor degree in engineering or equivalentCisco, Avaya, Polycom, CCNA,CCNP one or more certification will be advantage.Why you will love this job: You are great at managing networks. We have vast networks as a large technology company that specializes in the communications industry. See where we are going with this…we need someone really good. What are you waiting for? This job is for you!You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional developmentYou will have the opportunity to work in multinational environment for the global market leader in its field Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  3. AMDOCS

    Business Analyst

    • Full Time
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    Job ID: 189406 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like? Reflect customer needs by assembling business documents and technical requirements.Advise customers based on product capabilities and methodologies, applying reuse where applicable.Design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support.Communicate new details of new solutions and their impact on business processes to customers' business and IT personnel.Ensure that the customer understands the solution and receive responses to all open questions and action items.Support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.).Prepare solution-related documents and specifications. Configure the solution, followed by the creation, execution and maintenance of accurate and detailed test plans for applicable testing.Support the resolution of configuration/implementation-related issues if and when they arise.All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System.5-8 Yrs Customer-facing experience – ability to communicate the Amdocs solution using various methods (presentations, demos, and so on)Working experience on open APIs is preferred - (TM Forum)Wide knowledge of relevant products and E2E Business process.Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM).Experience in managing a team in cross-Amdocs domain solutions.Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development!You will have the opportunity to work in multinational environment for the global market leader in its field.We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    • Full Time
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    Job ID: 189411 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence The DB specialist have the ultimate responsibility of physical and applicative database administration activities supporting end2end life cycle of product from database perspective What will your job look like? You will provide database supreme level problem solving services to all stakeholders during project lifecycle (from Development till post production) by clarifying and addressing permanent and efficient solutions to complex and unusual problemsYou will provide DB professional guidance and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including stakeholders without database understanding.You will design, develop, configure and administer large and critical database systems ensuring high performance and improve highly complex code where conventional approaches do not helpYou will lead and define tuning database parameters (physical layout and memory buffers) and promote the standardization per product cross customers world wideYou will design strategy for DB working processes (e.g. backup & recovery) during project life cycle and translate and guide until implementation; you will lead and build team knowledge capabilities and versatility and personal skills varietyYou will serve as Authority in Amdocs by advanced degree of competence, technology guru demonstrating extreme dexterity and knowledge as the result of rich experience and high aptitudes in DB areas, defining DB vision and strategy in the organization, serve as ultimate level of technical escalations for critical showstopper incidents in Productions customers systems with direct business impact.You will be a consistent professional (you are the bridge builder, you set the example for others in to follow as it relates to communication, managing expectations, and building/growing partnerships). All you need is... Bachelor / B.Sc. in computer science or equivalent7-8 years’ experience as a DBA and SQL knowledge in a SW companySignificant experience and solid knowledge of RDBMSExperience with UNIX or UNIX variants and scriptingRelevant Database Certifications are required.Experience in operating within a complex, multi-interface environment.Why you will love this job: You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs.You will be able to use your specific insights into variety of projects to overcome technical challenge while continuing to deepen your area of knowledge.You will have the opportunity to work in multinational environment for the global market leader in its field Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    • Full Time
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    Job ID: 189412 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible for crafting, handling, implementing, maintaining, and supporting computer communication networks within or between organizations to ensure secure network, maximum performance, and availability to users. What will your job look like? You will design, install, configure, implement, and maintain different types of data networks, voice, and video infrastructure in an enterprise environment You will troubleshoot data networks, voice, and video infrastructure complex problems and outages across a broad range of technologiesYou will get to maximize networks, voice, and video infrastructure performance; tune performance parameters by analyzing monitoring and trend analysis reportsYou will secure networks, voice, and video infrastructure systems by establishing and enforcing policies and by defining and monitoring accessYou will schedule and perform upgrades to keep networks, voice, and video infrastructure technology up to dateYou will use your collaboration ability to work with different IT stake holders within the organization, and with external customers, to ensure that networks, voice, and video infrastructure support the needs of the organization and customersYou will debug system-level problems in hardware and software in multi-vendor, multi-protocol data networks as well as in voice, and video infrastructure environmentYou will simulate data networks, voice, and video infrastructure incidents in LAB to identify root causes; manage data networks, voice, and video infrastructure escalations from internal teams; and administrate and maintain data networks as well as voice and video infrastructure-based environment or any network-related issues per the requirement.You will Administrate and manage Cisco Switches, Routers, and Firewall managementYou will provide remote infrastructure support and VPN configuration.You will find quick solutions to malfunctions while making sure that the designated network equipment and computers stay functionalAll you need is... Minimum 2+ years (up to 9 years) of experience in various data networks and in voice tools and technologiesProven experience and knowledge with Layer 2 & 3 internetworking technologies, Polycom MGC/RMX consoles, VSX/HDX VC systems, display units, Matrix switchers, and Crestron controlsExperience working with TCP/IP, routing protocols, Netflow, access-control lists, firewalls, DNS, VPN, IPSEC, AAA, and TACACSSolid understanding about Wireless controllers, ACS, Load Balancers, all switches, routers, and firewallsNortel AVAYA systems: Strong knowledge of Legacy and IP-enabled PBX systems (CS1000M, Call Pilot, and Symposium)Bachelor degree in engineering or equivalentCisco, Avaya, Polycom certification, CCNA, and CCNP preferredWhy you will love this job: You are proficient at managing networks. We have vast networks as a large technology company that specializes in telecom industry.You will be a key member of a global, dynamic, inclusive and highly collaborative team with various possibilities for personal and professional developmentYou will have the opportunity to work in a multinational environment for the global market leader in its fieldWe offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  4. AMDOCS

    Product Owner

    • Full Time
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    Job ID: 189385 Required Travel :Minimal Managerial - No Location: India- Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence A professional who has a clear understanding of the product vision and requirements, and is able to articulate, communicate and convey these to the inbound team. What will your job look like? Collaborate closely with the product manager to understand the product roadmap, features and changes in product requirements.Translate the roadmap into manageable product backlog and detail the processes while collaborating with product management, development, delivery, customers, etc. This entails prioritizing the backlog and support the release planning and sprint planning exercises.Work with R&D to provide and refine estimations for projects, features, and processes.Support Focus Teams during sprints.All you need is... Bachelor’s Degree in Engineering / MBA.Be business oriented and able to represent the customer needs.Experienced in functionality/specs definition, architecture and design.Ability to facilitate scope changes and prioritization.Experience in agile methodologies is appreciated.Proficient in BU development/customization projects.Why you will love this job: Drive market research together with third party vendors to build thought leadership around offering domains to establish Amdocs as a key player!Develop and execute a cross-organization sales enablement plan to address different needs per role and region for all Sales.Engage with customers on a broad level to deliver marketing messages and supports lead initiation and sales efforts.Attract participation in industry events (speaking, participation, sponsorships, awards, etc.), as relevant, to drive lead generation and awareness.Ability to grow and gain many opportunities for professional developmentWe are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  5. AMDOCS

    Software Engineering Team Lead

    • Full Time
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    Job ID: 189392 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible for Leading and mentoring a small development team within a specific task or project, side by side with hands-on development. What will your job look like? You will provide technical leadership to software engineers by coaching and mentoring throughout end-to-end software development, maintenance, and lifecycle to achieve project goals to the required level of quality; promote team engagement and motivation.Provide recommendations to the software engineering manager for estimates, resource needs, breakthroughs and risks; ensure effective delegation, supervising tasks, identifying risks and handling mitigation and critical issues.Hands-on technical and functional mentorship to design, maintenance, build, integration and testing of sophisticated software components according to functional and technical design specifications; Follow software development methodologies and release processesYou will analyze and report the requirements and provide impact assessment for new features or bug fixes. Make high-level design and establishes technical standards.You will represent and lead discussions related to product/ application/ modules/ team and build relationships with internal customers/partnersYou will implement quality processes (such as performing technical root cause analysis and outlining corrective action for given problems), measure them and takes corrective actions in case of variances and ensure all the project agreed work are completed to the required level of quality.All you need is... Bachelor's degree in Science/IT/Computing or equivalent5 years of proven experience in a software engineering role1-2 years of experience in leading tasks and/or mentoring engineersThorough understanding of software development and/or support methodologies, principles and procedures and related software management toolsWhy you will love this job: You will be challenged with leading and mentoring a small development team and h owning the technical aspects of the projectYou will have the opportunity to work in a growing organization, with ever growing opportunities for personal growthYou will have the opportunity to work with the industry most sophisticated technologies!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  6. AMDOCS

    Software Engineering Team Lead

    • Full Time
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    Job ID: 189394 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible for Leading and mentoring a small development team within a specific task or project, side by side with hands-on development. What will your job look like? You will provide technical leadership to software engineers by coaching and mentoring throughout end-to-end software development, maintenance, and lifecycle to achieve project goals to the required level of quality; promote team engagement and motivation.Provide recommendations to the software engineering manager for estimates, resource needs, breakthroughs and risks; ensure effective delegation, supervising tasks, identifying risks and handling mitigation and critical issues.Hands-on technical and functional mentorship to design, maintenance, build, integration and testing of sophisticated software components according to functional and technical design specifications; Follow software development methodologies and release processesYou will analyze and report the requirements and provide impact assessment for new features or bug fixes. Make high-level design and establishes technical standards.You will represent and lead discussions related to product/ application/ modules/ team and build relationships with internal customers/partnersYou will implement quality processes (such as performing technical root cause analysis and outlining corrective action for given problems), measure them and takes corrective actions in case of variances and ensure all the project agreed work are completed to the required level of quality.All you need is... Bachelor's degree in Science/IT/Computing or equivalent5 years of proven experience in a software engineering role1-2 years of experience in leading tasks and/or mentoring engineersThorough understanding of software development and/or support methodologies, principles and procedures and related software management toolsWhy you will love this job: You will be challenged with leading and mentoring a small development team and h owning the technical aspects of the projectYou will have the opportunity to work in a growing organization, with ever growing opportunities for personal growthYou will have the opportunity to work with the industry most sophisticated technologies!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  7. AMDOCS

    DB Administrator

    • Full Time
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    Job ID: 189395 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence The DB administrator is handling physical and applicative database administration activities supporting end 2 end life cycle of product from database perspective What will your job look like? You will support the following levels: Physical – responsible for the physical and technical oriented aspects e.g. storage, security, networking and more; Application – you will handle all application-related issues (e.g. queries, users, embedded SQL’s etc.)Ensure database resources are sized accurately and a design strategy is developed to make sure that the database is maintained at a healthy size.You will ensure availability and performance of multi database and application environments with very large volumes and sizes.You will perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc.You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure efficient performance.You will interact and work with multiple infra and IT teams as part of environment setup, maintenance and supportYou will work closely with developers, assist them with database structure design as of business needs (e.g. indexes, constraints, integrity)All you need is... • Bachelor / B.Sc. in computer science or equivalent • 4-10 years’ experience as an Oracle DBA and SQL knowledge in a SW company • Experience with Postgres database administration is an advantage • Significant experience and solid knowledge in performance tuning and problem resolution • Experience with UNIX or UNIX variants and scripting • Relevant Database Certification(s) is a plus. • Experience in operating within a complex, multi-interface environment. Why you will love this job: Drive growth by constantly looking for opportunities to bring more value to new and existing customers. Calling upon your superb communication skills and the ability to clearly translate business benefits that our service offerings provide.You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional developmentJoin us in our expanding organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs!We provide stellar benefits that range from health insurance to paid time off, sick leave, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  8. AMDOCS

    Software Engineering Team Lead

    • Full Time
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    Job ID: 189397 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible for Leading and mentoring a small development team within a specific task or project, side by side with hands-on development. What will your job look like? 1. Provides technical guidance to software engineers by means of coaching and mentorship throughout E2E software development, maintenance and lifecycle to achieve project goals to the required level of quality. Promotes team engagement, empowerment and motivation. 2. Provides input to the software engineering manager for estimates, resource needs, milestones and risks. Per account methodologies defines work breakdown structure, plans and leads task execution by assigning software engineers to tasks, ensuring effective delegation, monitoring tasks, identifying risks and handling mitigation and escalations, mastering and executing Scrum ceremonies and empower the scrum members and enables cross functional capabilities 3. Provides hands-on technical and functional input to design, maintenance, build, integration and testing of complex software components according to functional and technical design specifications. Reviews and provides feedback and suggests solutions, including operability perspective. Identifies areas for automation. Follows Amdocs software engineering standards, applicable software development methodologies and release processes. Performs code reviews and participates in test reviews. 4. Analyzes and provides input for the requirements and provides impact assessment for new features or bug fixes. 5. Represents/leads discussions related to products/applications/modules/team (for example, leads technical design reviews). Builds relationships with internal customers/stakeholders. Represent the team with stakeholders. 6. Enforces quality processes (such as performing technical root cause analysis and outlining corrective action for given problems), measures them and takes corrective actions in case of variances. Ensures all the project agreed deliverables are completed to the required level of quality. 7. Collaborates and adds value through participation in peer code reviews, provides comments and suggestions, and works with cross-functional teams to achieve goals. 8. Supports managerial routines of Hire to Retire, mainly providing professional leadership of the team, peer feedback and development, assuring productivity and effectiveness of the team. All you need is... 1. Should have at least 5 years of experience in a software engineering role. 2. Significant proficiency/in-depth knowledge in the domain (technology and/or products). 3. Previous experience in leading tasks and/or mentoring engineers. 4. Thorough understanding of software development and/or support methodologies, principles and procedures and related software management tools.Why you will love this job: You will be challenged with leading and mentoring a small development team and h owning the technical aspects of the projectYou will have the opportunity to work in a growing organization, with ever growing opportunities for personal growthYou will have the opportunity to work with the industry most sophisticated technologies!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  9. AMDOCS

    DevOps Specialist

    • Full Time
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    Job ID: 189399 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence What will your job look like? Engineering - Design, develop, modify and integrate complex infrastructure automation and deployment systems; Ensure code and configuration are maintainable (IaaC), scalable and supportable; Use extensive knowledge & expertise of the Amdocs product/solution and technologies to support the direction of the infrastructure solution. Follow Amdocs software engineering standards, applicable software development methodology (such as design-led thinking, DevOps) and release processes. Promote system reliability and operability. Serve as an expert on specific technology.Investigation - Investigate infrastructure issues by reviewing/debugging CI/CD pipeline and runtime environments and providing fixes (analyze and fix bugs) and workarounds. Review changes for operability to maintain existing software solutions. Highlight risks and help mitigate them from technical aspects.Technical Expertise - Serve as a highly specialized Technology / Product expert, acting with high autonomy to deliver agreed technical objectives. Provide technical expertise in terms of Infrastructure architecture usage for functional and non-functional aspects; Obtain a strong technologies context understanding while making technical decisions and solving technical issues; Able to resolve significant and unique problems that have a high level of complexity.Professional Leadership - Provide guidance to DevOps engineers for the E2E software deployment, maintenance & lifecycle; Enforce and guide on technical standards (e.g. tools, and platforms), ensure that documentation related to the application life cycle architecture is correct and up to date; Enforce quality processes, such as performing technical root cause analysis and outlining corrective action for given problems, promote Developers autonomy.Innovation & Continuous Improvement - Promote continuous improvements/efficiencies to the product life cycle and business processes by utilizing common tools and different innovation techniques and guiding the reuse of existing ones.Stay up to date with new technologies in practice in the industry Team Work and Collaboration - Collaborate and add value through participation in peer reviews, provide comments and suggestions, and work with teams to achieve goals. Serve as the technical focal point with other teams to resolve issues.Quality and SLAs - Contribute to meet various SLAs and KPIs as applicable for the organization - for example, Responsiveness, Resolution, Software Quality SLAs, etc.. Ensure that assigned tasks are completed on time and that delivery timelines are met in accordance with the organization’s quality targets.Onboarding and Knowledge Sharing - Onboard new hires and train them on processes, share knowledge with team members, take an active role in technical mentoring within the team and elevate the team’s knowledge. All you need is... Proven experience in CI/CD and MS areas, including Configuration Management and continuous integration tools (Jenkins, BitBucket, Nexus), in designing complex solutions based on Automation Tools and Deployment on common cloud computing platforms (OpenShift, AWS, Azure and/or GCP, etc.), skilled with several third party tools (e.g. Postgres, Cassandra, Helm, Groovy, Nagios, Liquidbase, Couchbase)4-5 years of experience with infrastructure-as-code and configuration-as-code, including one or more tools - CloudFormation, Ansible, Chef, Puppet, SaltStack, Terragrunt and Terraform Script development experience of 4-5 years + IT experience in one of the common languages (Python, Groovy, Bash)Deep understanding and experience in DevOps ecosystem and IT operation systemsHands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems Rich experience in infrastructure / foundations / IT for at least 5-6 years, working in an agile development environment Experience designing & implementing TLS, and Load balancing and High availability for cluster/Hybrid production-like environments Why you will love this job: Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  10. AMDOCS

    System Specialist

    • Full Time
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    Job ID: 187356 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Design solutions, provide consultancy to business, and manage the operations of computer systems related to UNIX and Linux operating systems, servers, virtualization, cloud, devops and container technologies. What will your job look like? You will build and manage virtual, and client server environments for an enterprise environment. • You will maintain the operations of all virtual, client and server systems to ensure availability. • You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues. • You will leverage optimization techniques to maximize the efficiency of all computer systems. • You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures. • You will train the technical support team on solving common system-related problems • You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures • You will work with third-party vendors and consultant on developing system-specific skills • You will evaluate new technologies to meet business needs or to solve business problems • You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction). • You will devise and ensure implementation of system policies • You will perform server performance and capacity management in order to maintain the sizing requirements for customers All you need is... Any of the platform certifications - RHEL, OCP, Kubernetes, Public Cloud, Devops • Any of virtual certifications - VMWare • B.A./B.Sc. In Computer Science / Electronics / IT • 8-10 years of domain experience • Experience in the use of management, reporting and automation tools • UNIX Administration : o Sound knowledge of administering at least one Unix platform ( LINUX, AIX, Solaris, HP-UX) - at least 6 years of experience o Knowledge of VMware virtualization technologies - at least 4 years of experience o Knowledge of hardware administration ( Physical servers , Enclosures) - at least 5 years of experience o Basic knowledge of storage and networking - at least 4 years of experience Why you will love this job: You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organizationYou will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions.You will be working on market leading software for the telecommunications industryAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  11. AMDOCS

    DevOps Engineer

    • Full Time
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    Job ID: 188961 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Immerse yourself in the design, development, modification, debugging and maintenance of our client's software systems! Engage with specific modules, applications or technologies, and look after sophisticated assignments during the software development process. What will your job look like? Contribute to and support the automation of multiple parts of infrastructure and deployment systems, strive to improve and shorten processes to enable engineering and operations teams to work smarter and fasterCollaborate with related Product/Account Development teams to drive automation of Configuration Management, Build, Release, Deployment and Monitoring processes, including instruction for the team on the developed toolsWork with IT and Development to create integration and continuity of the code, demonstrating a holistic view of the working environmentsSupport engineering and operations teams in meeting infrastructure needsProvide professional support for the developed automations, respond to incidents to proactively prevent system outages and ensure environments availability to meet SLAsParticipate in the integration between Product/Account infrastructure system and non-Amdocs infrastructure systems Stay up-to-date in industry best practices and contribute ideas for improvements in DevOps practicesContribute to innovation through automation to enable standard deployable units of infrastructure through multiple environments until productionAdopt and implement new technology in account/product life cycleAll you need is... Experienced in CI/CD and MS domains: configuration management and/or automation tools, and/or continuous-integration tools (Jenkins, BitBucket, Nexus), and/or Continuous deployment knowledge on the most popular cloud computing platforms (OpenShift, AWS, Azure and/or GCP), familiarity with several third party tools (Postgres, Cassandra, Helm, Groovy, Nagios, Liquidbase, Couchbase)1-2 years of experience with infrastructure-as-code and configuration-as-code, including one or more tools - CloudFormation, Ansible, Chef, Puppet, SaltStack, Terragrunt and Terraform Script development experience of 2-3 years + IT experience in one of the common languages (Python, Groovy, Bash) Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systemsWell-versed in RedHat or other Linux distributions, and familiar with Service Oriented systemsExperience working in an agile development environment1 -2 years of hands-on experience with troubleshooting of key life cycle management tools (such as BitBucket, Jenkins, Nexus, Artifactory, OCP, Sonar, AWS, Azure, GCP, etc.)Working experience in Cluster/Hybrid production-like environment creation including TLS, Load Balancing & High availability setup implementation knowledge Why you will love this job: You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster.Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development!You will have the opportunity to work in multinational environment for the global market leader in its field.We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  12. AMDOCS

    Product Owner

    • Full Time
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    Job ID: 189383 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence A professional who has a clear understanding of the product vision and requirements, and is able to articulate, communicate and convey these to the inbound team. What will your job look like? Collaborate closely with the product manager to understand the product roadmap, features and changes in product requirements.Translate the roadmap into manageable product backlog and detail the processes while collaborating with product management, development, delivery, customers, etc. This entails prioritizing the backlog and support the release planning and sprint planning exercises.Work with R&D to provide and refine estimations for projects, features, and processes.Support Focus Teams during sprints.All you need is... Bachelor’s Degree in Engineering / MBA.Be business oriented and able to represent the customer needs.Experienced in functionality/specs definition, architecture and design.Ability to facilitate scope changes and prioritization.Experience in agile methodologies is appreciated.Proficient in BU development/customization projects.Why you will love this job: Drive market research together with third party vendors to build thought leadership around offering domains to establish Amdocs as a key player!Develop and execute a cross-organization sales enablement plan to address different needs per role and region for all Sales.Engage with customers on a broad level to deliver marketing messages and supports lead initiation and sales efforts.Attract participation in industry events (speaking, participation, sponsorships, awards, etc.), as relevant, to drive lead generation and awareness.Ability to grow and gain many opportunities for professional developmentWe are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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    Job ID: 189386 Required Travel :Minimal Managerial - No Location: India- Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence The Professional Services Specialist is a highly trained product expert responsible for end-to-end product deployment. What will your job look like? You will review the business and technical requirements with customers, providing solutions that best address the customer's needs.You will use your expert ability to write, review, and test detailed design documents, performing configuration and customization of code.You will provide technical support during all phases of a project and advices the customer's technical personnel at all levels of: coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc. You will provide estimates, leading the project, developing the customizations and writing the demo scripts / storyboards. You will install and configure products in internal labs (ST), customer labs (UAT/Performance), and customer production environments. You will help us to integrate Amdocs products with third party applications within commercial customer networks.You will create and deliver customized functional training to the customer as well as to other internal organizations. You will oversee end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting.You will perform connectivity validation of related system components, review results with the customer and the customer's vendors, and provides relevant technical input to project status reporting.You will lead and screen all defects/incidents during the project, directing them to the relevant owner and following up on their handling. All you need is... Broad technical experience in SW and/ or HW engineering: scripting, configuration, tuning, networking and installation. Experience in communicating and negotiating with customer personnel and management, up to the CxO level. Extensive experience in development, including work in Agile development environments.Progressive experience in delivering and/or supporting complex software solutions and service/ product implementations. Experience and knowledge of telco networks, platforms, standards and business processes. Bachelor degree (4 year program) in Computer Science, Engineering or equivalentWhy you will love this job: hy you will love this job? You are great at end-to-end product deployment and working with customers and we have great products and large global customers. What are you waiting for? This job is for you!You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional developmentYou will have the opportunity to work in multinational environment for the global market leader in its field Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  13. AMDOCS

    HR Support Representative

    • Full Time
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    Job ID: 188752 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Provide back-office support and services to Amdocs employees, managers and HR teams, to enable seamless and efficient end-to-end HR processes. What will your job look like? You will provide service to Amdocs employees, managers and HR teams in HR related issuesYou will act as a sensor to the Field HR and proactively "raise flags" when necessaryYou will upload, update and maintain data on various HR systems and issue reports and analyses, to allow on-going monitoring and decision makingYou will generate, design and present variety of reports that support organizational processes and enable ongoing improvement of HR processesYou will contribute to the improvement and automation of HR processes, preparing business requirements, work with various stakeholders to prepare functional design and guide relevant stakeholders (relevant mainly to the Employee Relations Support)You will ensure the completion of various relevant Audit requirements within defined timelines, to ensure statutory complianceAll you need is... Bachelor’s degree holderProven record of customer facing rolesProficiency in Microsoft Office Suite (specifically Excel and PowerPoint) is essential; advanced knowledge of formulae/functions is a plus.Strong analytical skills with the ability to manipulate complex datasets using pivot tables and data filters effectively.Ability to handle confidential information discreetly while ensuring compliance with applicable privacy laws/regulations.Previous experience in operation roles (handling operational processes and systems)Familiarity with Amdocs and Amdocs' systems is an advantageExperience of working with various stake holders (internal & external) is an advantageWhy you will love this job: Work with dynamic HR Professionals at the back-endBecome a master of multi-taskingBe surrounded by talented HR professionals who collaborate towards a common goal Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    • Full Time
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    Job ID: 188861 Required Travel :Minimal Managerial - No Location: India- Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Our Consultant role provides services for Amdocs and 3rd party applications, also runs programs, applies functional business standard methodologies to transform business processes, crafts and leads change to restructure and transform organizations and achieves business objectives. What will your job look like? Design, develop, and maintain tools, services, and reusable modules and frameworks to automate the provisioning of cloud infrastructure.Troubleshooting, performance analysis and remediation to improve cloud stability, performance and security.Provide Product and Engineering teams with standards and best practices on how to deploy and consume public cloud services.Proactively seek opportunities to improve operational efficiency and consumption of cloud services.Operate with a product mindset.Closely partner with Architecture and Security teams to incorporate respective requirements and best practices.Build and operate core automation, tools, governance, security, networking, reporting tasks and cloud infrastructure.Identify and raise technical, business and operational risks and opportunities for increased automation.Demonstrate critical thinking and growth mindset, enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems.All you need is... Around 5 - 8 years of experience required with DevOps tools & multi cloud services -- including open-source technology, system engineering, scripting languages and multiple cloud providers. • Detailed Knowledge on Kubernetes, Jenkins, Groovy, Helm, Bitbucket, Nexus , Docker , Terraform, AWS and Azure Services. • In Depth understanding of Kubernetes/OpenShift. • Excellent Linux administration skills. • Experience with Terraform and Terragrunt development. • Excellent knowledge on Groovy and integrating it with Jenkins and shared libraries. • Hands-on experience in developing end-to-end CI/CD pipelines. • Expert knowledge on AWS and Azure infrastructure and services. • Experience in troubleshooting problems and working with a team to resolve large scale issues. • Familiarity with SQL and No-SQL databases like Couchbase and Postgres. • Experience with Ansible. • Advanced knowledge of modern scripting or programming languages such as Javascript, Python, or Go • Deep understanding of Terraform and Infrastructure as Code (IaC) best practices • Strong working knowledge of using Git for code management • Advanced experience building, installing & configuring software, infrastructure and services: o Compiling and building software with Maven, Gradle, or Node • Experience with continuous integration (CI) tools such as Gitlab, Jenkins, Bamboo, Nexus, Artifactory • Experience writing and building automation for AWS IaaS, PaaS services • Experience with container technologies like AKS, EKS, ECS, Docker, and Kubernetes • Experience with and understanding of cloud security concepts and tooling, such as Azure AD, AWS IAM, Hashicorp Vault, CyberArk etc. • Enjoyment of identifying ways to improve while also being team-orientedWhy you will love this job: You will be able to use your specific insights to lead business change on a large scale and drive transformation within our organization.You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.You will have the opportunity to work in multinational environment for the global market leader in its field!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    • Full Time
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    Job ID: 188867 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Our Consultant role provides services for Amdocs and 3rd party applications, also runs programs, applies functional business standard methodologies to transform business processes, crafts and leads change to restructure and transform organizations and achieves business objectives. What will your job look like? Design and deliver cutting-edge AI systems to solve some of our clients’ most challenging business problemsSoftware development utilizing GenAI toolsDeveloping, testing and refining AI-generated text promptsCollaborating with content, product and data teams to align prompts with company goals and user needsContinuously improving code quality, performance and the overall AI prompt generation processConducting research on natural language processing and machine learning techniques to enhance prompt generationAnalyzing user feedback and data to identify areas for improvement in prompt quality and performanceDeveloping and maintaining documentation across the software development lifecycleStaying up-to-date with the latest advancements in AI and natural language processingDeliver production-grade, mature AI/ML solutions for our clients at scale, built with automated, repeatable processesTake ownership of and drive key architecture decisions around the AI/ML lifecycle (build, test, deploy, and monitor)Utilize best-of-breed practices, tools, and cloud solutions All you need is... More than 3 years of professional experience with cloud technologies (AWS, GCP, Azure) Proven work experience as a Software Developer with GenAI skills Software development experience with NodeJS development, GitLab CI/CD, as well as queuing approaches and solutions Experience with document parsing into RAG GPT solutions and story estimation Hands on experience with AI-related tools such as SpecGPT Comprehensive understanding of natural language processing, machine learning and AI-generated content development Excellent problem-solving and analytical skills Ability to collaborate effectively with cross-functional teams Experience using large language models, Langchain, vector databases, and cloud AI services to architect AI solutions (AWS SageMaker, GCP AI Platform, Azure ML) Experience in model development/fine-tuning and integration of LLMs to broader application workflows Expertise in prompt engineering, agentic frameworks, and retrieval augmented generation A creative approach to problem-solving using the latest AI technology Relevant work experience in software development using Python (or Python scripting experience) SW development experience and able to apply GenAI services to build business applications Experience with open-source modeling frameworks (ex. TensorFlow, Keras, PyTorch, Scikit-learn) Experience in production model management Knowledge of Unit Testing, automated testing and monitoring solutions Contributions to open-source projects A true passion for AI Relevant training and/or certifications in computer science, AI or a related field Strong verbal and written communication skills Why you will love this job: You will be able to use your specific insights to lead business change on a large scale and drive transformation within our organization.You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.You will have the opportunity to work in multinational environment for the global market leader in its field!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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    Job ID: 189332 Required Travel :Minimal Managerial - No Location: India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Our Consultant role provides services for Amdocs and 3rd party applications, also runs programs, applies functional business standard methodologies to transform business processes, crafts and leads change to restructure and transform organizations and achieves business objectives. What will your job look like? You will: Lead and define tuning database parameters and promote the standardization per product cross customers world wideSet business objectives and targets to ensure success. You will answer the call to integrate various functions and business plans within the Amdocs Quality Engineering Americas region.Be a focal point to the sales process by demonstrating experience and business insights to help the customer understand the value that Amdocs provides through its consulting and software solutions.Provide professional mentorship and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including partners without database understanding.Build open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive organizational integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.Craft and review test solutions and scenarios, to be implemented and executed in alignment with the scope settled during test planning, demonstrating knowledge and a broad understanding of the business process & requirements.Support various project aspects such as schedule, budget, risks, work tasks, etc.Lead consulting team, external contractors, Amdocs matrix teams, and/or customer personnel in a matrix mannerDrive different engagements and develop their experience.All you need is... Requirements: • Bachelor's or Master's degree in Computer Science, Data Science, or a related field. • Proven experience as a Cloud Data Engineer with hands-on experience in cloud platforms (AWS, Azure, GCP). • Strong proficiency in SQL and experience with relational and NoSQL databases. • Proven experience with Datawarehouse, SQL query optimization and data integration techniques. • Hands-on expertise is ETL pipeline design and implementation using tools like Azure Data factory, Apache Airflow, AWS Kinesis Data Streams, GCP Data fusion. • Proven hands-on experience in utilizing the Databricks platform on Azure, specifically adept in establishing and overseeing delta lakes, proficiently managing Databricks jobs, and adept in external and managed table management utilizing Hive and the Unity Catalog. • Hands-on experience with programming languages, particularly Python and Spark. • Hands-on expertise in data integration services on cloud platform e.g. AWS Glue Data Catalog, Glue Job, step function, Data lake, Azure data factory. • Hands-on experience in any data quality tools e.g. Informatics, IBM Infosphere, Talend. • Hands-on experience in performance monitoring and tuning for data processing and analytics system using tools such as Apachae Spark UI, SQL profiler, Grafana, Prometheus, Azure monitor, Apache NiFi etc. • Solid understanding of data analysis techniques and tools such as power BI, Tableau, Quicksight. • Experience in data modelling and database design using tools e.g. ERWin, Microsoft Visio, Lucidchart. • Familiarity with big data technologies and frameworks is a plus. • Excellent problem-solving and communication skills. • Ability to work collaboratively in a dynamic and fast-paced environment. Additional Skillset for Senior Data Engineer: - Familiarity with Apache Airflow and the creation of Directed Acyclic Graphs (DAGs) within Airflow. - Knowledge of DBT (Data Build Tool) for data transformation. - An understanding of concepts like DataMesh, DataVirtualization. Why you will love this job: You will be able to use your specific insights to lead business change on a large scale and drive transformation within our organization.You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.You will have the opportunity to work in multinational environment for the global market leader in its field!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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    Organizational Level 1 : Amdocs Services Organizational Level 2 : Amdocs SmartOps Manager : Pradeep Kumar Jaiswal Location : India- Gurgaon (Amdocs Site) Talent Acquisition: Nilesh Vilas Pagi Required Travel : Minimal Open to Relocation : Domestic relocation only Referral Bonus Reward Amount* : Rs35,000.00 * In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Prioritize, plan, and assign tasks to team members based on ability/focus for the day What will your job look like? You will lead and mentor a small team within a specific task or projectYou will be responsible for processes, KPIs, and communication within the projectYou will identify process changes that lead to efficient operations and sets the processes for the benefit of the team, ensuring process alignment and team mentoringYou will also have hands-on work as an analyst whenever required, guiding and assisting teams in problem resolution, providing technical coaching, mentoring, and knowledge managementYou will guide team to resolve technical issues, come up with new ideas, and enhance processes as required for bill audits, running maps, service desk ticketsYou will guide and assist team to identify and analyze production issues, track recurring issues, identify ways to prevent them, or suggest a permanent fixAll you need is... 6 years of relevant industry experienceExcellent communication skills and ability to respond to customer queries quicklyAbility to understand business needs and manage 24X7 shiftsGood hands-on technical knowledgeExcellent domain knowledge in incident handling, production management, and audit processesExperience in a complex global, matrix organization working across multiple time zonesExperience in working in ambiguous situations, working under pressure, and flexible work hoursProduction-oriented with a sense of urgency and sensitive to production requirements.Why you will love this job: Technical & Business Operations Analyst/ Lead: Work location:- Pune / Gurgaon PSB the JD as mentioned below: Skills required: Good Technical knowledge of Linux/ Unix / MySQL Exposure of Ticketing Tool i.e. BMC Remedy / Service Now Required Excellent Communication Skills Having experience in Call/Bridge handlingHandling Operational Incident / Reporting Experienced in Customer Handling Automation Mindset Preferred Telecom domain knowledge Flexible to work in shifts (24 x7 ) 3- 8 Yrs. of experience Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
    • Full Time
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    Organizational Level 1 : Amdocs Services Organizational Level 2 : Amdocs SI Services Manager : Habibur Rahman Location : India- Pune (Amdocs Site) Talent Acquisition: Ritu Anil Navle Required Travel : Minimal Open to Relocation : Relocation - No Referral Bonus Reward Amount* : Rs35,000.00 * In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Lead testing projects and be accountable for plan and scope commitments as well as for quality, timeliness and budgetary constraints. Provides end to end integrative view, managing multiple interfaces for achieving overall goals and overcoming captivating points and obstacles. Work with customers and relevant partners. What will your job look like? You will be responsible for full lifecycle of software engineering project (planning, execution, monitoring, risk management, resolution of issues, and achievement of thetargets) within agreed quality, time, budget, and other agreed KPIs/SLAsYou will be responsible for Team and People management (professional and personal care aspects)You will lead the team to resolve technical challenges, lead unit level initiatives to build technical competency to meet the needs of the team or unitYou will lead the team for meeting the best software engineering practices, qualityprocesses and methodologiesYou will promote and instill a culture of continuous improvement and efficiency to thesoftware/business processes through out-of-the-box thinking on product and processes byutilizing or creating new software engineering tools and different innovation techniquesYou will manage multiple interfaces (internal and external), relationships and communication to ensure software delivery is aligned to meet not only the customer requirements, but also adds value to their business All you need is... 10-15 years’ experience in performance testing of large-scale enterprise systems.Leading a team who is Expert in developing test scripts, creating scenario, test execution and analysis using LoadRunner / Jmeter / Neoload / Blazemeter / SOASTA / Akamai and any monitoring tool.Expert in compiling, analyzing and interpreting performance test results.Knowledge of application monitoring (e.g. HP Diagnostic, Dynatrace, AppDynamics etc.)Attention to detail and good interpersonal and communication skills • Ability to understand hardware and software architecturesAbility to evaluate open source performance test tools and suggest suitable one for the application under testUnderstanding of throughput, latency, memory and CPU utilizationShould be ready to work in an environment which may demand individual contribution as well a sa team player.Hands-on knowledge of Knowledge of SQL and PL/SQL query, C, C++, Java, Unix or any other languageWhy you will love this job: You will be challenged with growing the testing business through farming value based relationship with the customer, finding opportunities of growth and driving them to completion.Get the chance to work in a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs!You will have the privilege of working with the industry's state of the art testing technologies and help customers shift into the new testing realities of the digital world!We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  14. AMDOCS

    Accounting Expert (Pune)

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    Job ID: 188255 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Responsible for financial reporting and record maintenance of the subject matter area as well as legal entities both for local statutory reporting and consolidation purposes. Activities ensure compliance with US GAAP / local accounting standards and GAAP reporting requirements. What will your job look like? Responsible for Monthly, Quarterly, and Annual Financial Reports of the Company (Consolidation and subsidiaries LE); also towards the External Auditors over the completeness and accuracy of Amdocs financial records on a timely manner, according to US GAAP or Local GAAP.Involved in preparing the analysis of the financial results to ensure correctness and relevant provisions were bookedExpected to provide financial and accounting support to the business partners' finance representatives as well as those responsible for internal audits.Supervise the profitability of the Legal Entity and ensure that the relevant corporate units are updated.Provide ongoing support and maintain the financial infrastructure to ensure smooth business operation and act as a professional accounting focal point within the company as well as with the company's business counterparts. All you need is... From Big 4/ MNCExperience of 6-7 yearsCA QualifiedSAP conversant Accounting expertiseWhy you will love this job: Working within a very diverse and multi-cultural environment, and a fast growing and dynamic organization!Provided with learning opportunities within an experienced teamWorking on market leading software for the telecommunications industryWe provide stellar benefits starting from health insurance, accidental insurance, and life insurance We also provide multiple leave benefits including paid, casual, sick, maternity, paternity, and even marriage leaves!Build an outstanding career path with us with industry leading internal mobility policiesAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
  15. AMDOCS

    Software Engineer

    • Full Time
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    Job ID: 187557 Required Travel :No Travel Managerial - No Location: :India- Pune (Amdocs Site) In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems All you need is... Must: Deep understanding of java 8 and 11, OOPs ConceptsExperienced required 3+ yearsProven experience with microservicesSwagger/Open API, Rest APISpring suite, mostly core and spring boot.QA and CI/CD pipelines. Unit, integration and components testing in microservices environmentsArchitecture. Foundations about scalability, security, high availability, resilience in microservices environments.Docker and Kubernetes.Kafka or Rabbit MQ Valuable: Testing automation with TestNGOpenshiftSpring workflowApache SparkWhat will your job look like? Provide technical implementation and documentation for user stories, tasks and defects, according to planning.Participate actively in daily, refinement, planning and retrospective meetings within the team.Involvement in technical design as required.Use of good practices and key patterns, assuring technical compliance with technical lead and software architect guidelines as well as project needs.Assure technical documentation is coherent and valuable for project and other product software engineers.Technical code reviews and punctual technical project support.Why you will love this job: • You will be challenged to design and develop new software applications. • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth. Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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