COMPLETE IAM Analyst - EY GDS

Job Description

Identity Access Management - Administrator

Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value.

The opportunity

Identity and Access Management (IAM) organization, a part of Information Security which enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, user provisioning/de-provisioning, and federation focusing on multiple protocols (SAML, OpenID, Entra ID)

We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry!

Your key responsibilities

The IAM Identity Provisioning Administrator provides operational support guidance. Coordination and follow up on user account administration customer inquiries and secure account access issues in accordance with Information Security policies and procedures. The role maintains proper adherence to the terms of the Service Level Agreements (SLA) and Operational Level Agreements (OLAs) as well as the specific directives guiding an end user’s security clearance.

This individual prioritizes tasks as well as displays and applies technical knowledge effectively to support secure management of digital identities and associated access control functions.

• Act as first/second-tier support for customer account inquiries and, requests in the defined Service Level Agreement.
• Act as second-tier support for the Service Desk regarding account management services for the systems and applications we support.
• Perform operation-level troubleshooting activities to identify and implement efficient incident resolution action that minimizes end user and/or system downtime.
• Understand and use appropriate methods, tools, and applications to perform varied work activities within structured environments. Absorbs technical information when it is presented and applies it effectively.

Skills and attributes for success

• Strong interpersonal communication and organizational skills and the ability to work within tight timeframes.
• Love for learning and applying technology.
• Passion for finding and solving problems.
• Dedication to protect our data, our client’s data, and the infrastructure it resides on.
• Enjoyment working as a member of a local team that is part of a larger global team.
• Purpose driven, self-motivated and goal oriented.
• Flexible and willingness to work flexible Shifts based on needs.
• Time management skills to prioritize duties and work through assignments and activities with efficiency with minimal supervision.
• Works through a list of repetitive tasks with a high degree of accuracy.
• Basic knowledge on Microsoft Active Directory, SailPoint and other multifactor authentication technologies an added advantage. Technologies related to user/group provisioning to effectively provide for core user identity management.
• Strong oral and written communication skills in the English language to work effectively with end users and IT peers.

To qualify for the role you must have

• Bachelor’s degree in Computer Science or a related subject area, or equivalent work experience.
• Experience with a scripting or programming language.
• Knowledge of automation and continuous integration tools.
• Familiarity with Information Security concepts.
• Solid time management, organizational, and decision-making skills.
• Experience with various operating systems such as Windows Server and Linux.
• Desire to connect with globally diverse people.
• Energized by challenges and dynamic work environment.

Ideally, you’ll also have

• Ability to grasp new security concepts quickly and be able to convey these in simple terms, using relevant and meaningful language within the group or during presentations to both technical and non-technical resources.
• Ability to effectively work with customers and management personnel on all levels, business areas and across cultures.
• Knowledge of the latest trends in information security, procedures, methodologies, and best practices.

What we look for

We’re looking for someone who can collaborate globally across different regions and cultures. Problem-solves, thinks creatively and has an open mind to new insights. Focus on customer service and building positive relationships with colleagues both across teams and globally. A highly motivated, diligent, and driven individual who seeks development and improvement opportunities and deliver quality services.

What we offer

As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply now.

#EYExperienced