COMPLETE Director, Solution Engineering

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Director, Solution Engineering

Industry: Financial Services (Insurance), Enterprise
Locati

This leadership role will:

• Lead a team of Enterprise Solution Engineers in FINS and Insurance that will build trust and demonstrate value of Salesforce’s Data + AI + CRM solutions for customers
• Build competencies and scale for these new generations of technology within the extended Salesforce ecosystem (ISV partners/SIs/professional services)
• Collaborate with all internal collaborators such as sales, marketing, customer success as well as product management

Your Responsibilities:

• Strategically partner with Sales Leadership to drive scale, innovate, and deliver exceptional quarterly and annual growth 
• Lead and grow an impactful team of Account SEs by crafting a collaborative and encouraging culture where the team drives innovation and delivers the best work in their careers.
• Hire inclusively, nurture talent, and invest in ongoing employee development & career progression.
• Provide pre-sales support for all AI+ Data+ CRM related sales activities including Account planning, pipe progression, product demonstrations, and other general sales support as a player/coach.
• Be the bridge between specialists team and extended Solutions team to see opportunities to demonstrate all Salesforce technologies such as CRM, Marketing Cloud, Commerce Cloud, Mulesoft, Tableau and Slack
• Leverage technical expertise to evangelize Salesforce offerings and provide guidance to the team
• Leverage business expertise to drive process improvements & innovation within the Solutions and Sales organization.
• Manage large and medium scale projects/initiatives requiring complex cross-functional collaboration and project management skills
• Participate in company-growth activities including industry GTM strategy, sales training, marketing efforts, and customer care

​Required Qualifications:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• 5+ years working directly in Financial Services with Data+AI+CRM solutions, and * 5+ years of people management experience
• 10+ years working in a sales, pre-sales, or related function in a software company
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.

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