COMPLETE Sr. Strategic Account Rep (B2B) - Austin

Job Description

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.

Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success.

Amazon Business is seeking a dynamic and motivated Sales Representative for our Strategic Account Management organization. The Strategic Account Manager will be responsible for driving business growth with some of the most influential sellers on Amazon Business through strategic insights, and high operational standards. In this role, you will be responsible to influence your Selling Partners through executing strategic joint business plans, and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. You will be the point of contact for owners and senior leadership at companies throughout the sales process. You will also work with internal stakeholders and cross-functional teams to continue to improve our insights, accelerate Selling Partner growth, and exceed Selling Partner expectations.

Core Role & Responsibilities
A successful candidate will have the skills and passion to drive Selling Partner business growth and deliver a positive experience with our program. The key responsibilities of a Strategic Account Manager include but are not limited to:
• Build strong relationships with your Selling Partners; be a trusted advisor and thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment.
• Identify and influence key decision makers within prospective and existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon Business solutions that meet and exceed customer requirements
• Drive performance through developing and managing strategic account growth plans with Selling Partners in tandem with internal category teams to improve business input metrics across selection, listing quality, pricing, and fulfillment
• Recruit against a target set of large enterprise distributors and manufacturers, working together with the leaders across various teams including Compliance, Legal, Marketing, Restricted Products, and Category Business Development teams
• Conduct deep dive analysis on issues affecting Seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement
• Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures.
• Develop a thorough understanding of the e-commerce industry including knowledge of B2B product offerings.

This role can be based in one of the following locations: Seattle, WA; Austin, TX; Tempe, AZ; Dallas, TX; Arlington, VA; New York, NY; or Boston, MA.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA

Basic Qualifications:

• Bachelor's degree
• 5+ years’ experience in one of the following roles, business sales or business development, account management, vendor management, project management or ecommerce.
• 4+ years of experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and Excel

Preferred Qualifications:

• Master's Degree
• 4+ years of business facing sales or negotiation experience working with and influencing large businesses
• 4+ years of experience delivering cross-functional projects that innovate on behalf of the customer
• Proven success driving results through account development from prospecting, to scaling, to multi-year account growth
• Experience defining program requirements and using data and metrics to determine improvements and identify opportunities
• Online retail experience and/or familiarity with selling on Amazon
• Excellent business judgment with strong written and oral communication skills
• Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously
• High threshold for working in an ambiguous, fast paced start-up like environment – figuring it out and adapting as you go
• Proven ability to manage multiple, competition priorities simultaneously without sacrificing the ability to dive deep
• Superior analytical abilities and quantitative skills. Comfortable with complex financial data
• Comfortable with complex financial data

This role can be based in Austin, Seattle, Dallas, Arlington or New York.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.